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Job Title: Bilingual Office Manager
Location: Chicago, IL – West Side
Industry: Education
Compensation: $20–$30/hour (based on experience)
Work Schedule: Fully onsite, Monday–Friday, 8:00 AM – 4:00 PM
Benefits: This position is eligible for medical, dental, vision, and 403B Contribution.
About Our Client:
Addison Group is partnering with our client, a mission-driven educational organization, to hire an Office Manager. This organization is dedicated to supporting student success and fostering a collaborative, community-focused environment. They offer strong professional development opportunities and a supportive team culture.
Job Description:
The Bilingual Office Manager will serve as a key administrative leader within a school setting, overseeing daily office operations and ensuring efficient coordination between staff, students, and families. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities:
- Oversee front office operations and serve as a primary point of contact for staff, students, families, and visitors
- Manage student enrollment processes, including outreach and coordination with families
- Maintain and organize student records, ensuring accuracy, confidentiality, and compliance
- Monitor and update data within student information systems (attendance, grades, health records, etc.)
- Support school leadership with administrative tasks and day-to-day operational needs
- Track and report staff attendance
- Coordinate ordering, inventory, and distribution of office and school supplies
- Assist with basic technical support needs as a backup to IT
- Ensure the office environment remains organized, efficient, and welcoming
- Help ensure deadlines and compliance requirements are consistently met
Qualifications:
- Bilingual Spanish
- Associate’s degree required
- 5+ years of experience in an office management or senior administrative role; school setting strongly preferred
- Experience managing budgets or financial tracking
- Proficiency in Microsoft Office, particularly Excel
- Familiarity with student information systems is a plus
- Strong organizational, communication, and multitasking skills
- Ability to handle confidential information with discretion
- Comfortable working with diverse groups including staff, families, and students
- Typing speed of 40–50 WPM preferred
Additional Details:
- Direct hire opportunity
- Start date ASAP with training provided
Perks:
- Ongoing professional development, coaching, and mentorship opportunities
- Collaborative and mission-driven work environment
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Are you looking to work on cutting-edge science with real-world impact? This is a unique opportunity to join an innovative, fast-growing startup developing sustainable protein and next-generation biomaterials. You’ll work alongside passionate, forward-thinking leaders in a collaborative, high-energy environment—while gaining hands-on experience with advanced molecular biology and strain engineering techniques.
If you’re excited by breakthrough science, sustainability, and the chance to make a tangible impact early in your career, this role is for you.
What You’ll Do
- Design and execute molecular biology experiments to engineer fungal strains (gene knockouts, knock-ins, overexpression, gene editing)
- Perform RNA-based workflows including extraction, library prep, sequencing, and data analysis
- Conduct RT-PCR and qPCR for gene expression analysis
- Construct and validate plasmids for gene expression and transformation
- Lead fungal transformation efforts and optimize strain performance
- Characterize engineered strains (growth, metabolic output, stress tolerance, etc.)
- Support small-scale fermentation experiments and high-throughput screening
- Analyze experimental data using statistical and bioinformatics tools
- Maintain detailed documentation and present findings to internal teams
What We’re Looking For
Required:
- Bachelor’s degree in Microbiology, Molecular Biology, Biotechnology, Biochemistry, or related field
- 2+ years of hands-on lab experience in molecular biology (academic or industry)
- Strong experience with:
- RNA sequencing workflows (extraction, library prep, analysis, visualization)
- RT-PCR and qPCR techniques
- Designing and executing genetic modification experiments
- Proven ability to document experiments and communicate results clearly
Preferred:
- Master’s degree in a related scientific field
- Experience working with yeast or fungal systems
Why This Role Stands Out
- Work on groundbreaking applications in sustainable protein and biomaterials
- Be part of a startup environment—fast-paced, collaborative, and full of opportunity to learn
- Gain exposure to advanced molecular techniques and real product development
- Work with engaging, supportive leadership who are invested in your growth
- Contribute to innovative projects shaping industries from food to fashion
Details
- Schedule: Flexible (8:00–4:30 or 9:00–5:30)
- Compensation: $27–$30/hour
- Duration: 6-month contract with potential for extension
Be a part of our success story. Launch offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. Through competitive salaries, outstanding benefits, internal advancement opportunities, and recognized community involvement, you will have the chance to create a career you can be proud of. Your new trajectory starts here at Launch!
The Role:
Launch is actively seeking a visionary Solutions Architect / Principal Software Engineering Lead (AI) to design and deliver modern engineering and applied AI solutions across client engagements. This role blends deep hands‑on engineering, architectural leadership, AI system design, and client advisory. You will operate across system design, production‑grade engineering, multi‑agent architectures, cloud platform strategy, and the development of Launch’s AI practice.
Responsibilities Include:
Architecture & Technical Strategy
- Define the technical direction for client engagements end-to-end: discovery, design, build, and production hardening.
- Assess client technology ecosystems and identify high-impact opportunities for AI/ML integration.
- Lead architecture reviews, design sessions, and technology selection across cross-functional stakeholder groups.
- Translate ambiguous business problems into concrete engineering plans with clear scope, milestones, and risk callouts.
AI Engineering & Delivery
- Architect production agentic systems including multi-agent orchestration, agent harnesses, skill/tool composition, human-in-the-loop checkpoints, and inter-agent communication protocols (e.g., A2A, MCP).
- Build and govern MCP server ecosystems: design, deploy, and secure Model Context Protocol integrations connecting AI agents to enterprise data sources, internal APIs, and third-party platforms.
- Define agent skill and capability frameworks including reusable skill libraries, prompt engineering standards, and evaluation harnesses for consistent agent behavior across engagements.
- Architect RAG pipelines, fine-tuning workflows, and model lifecycle infrastructure (training, serving, experiment tracking) as foundational components of agentic systems.
- Integrate AI platforms and APIs (Azure OpenAI, Amazon Bedrock, Anthropic, Vertex AI) into production systems with enterprise-grade reliability, cost governance, and observability.
- Establish AI-native development practices: embed tools such as Claude Code, Cursor, and GitHub Copilot into team workflows with standards for AI-assisted code review, test generation, and documentation.
- Design evaluation and observability infrastructure including LLM eval frameworks, red-teaming, behavioral drift detection, and production monitoring across tool call chains, latency, and failure modes.
- Apply responsible AI governance: define guardrails, access controls, and audit patterns for agentic workflows in enterprise environments including scope containment and escalation paths.
Hands-On Engineering
- Write production code and lead by example — this role requires someone who is still close to the code.
- Design cloud-native architectures across multiple hyperscalers (AWS and Azure primarily) microservices, event-driven systems, serverless, and containerized workloads.
- Define and implement infrastructure-as-code using tools such as Terraform, Pulumi, CloudFormation, or Bicep.
- Design and optimize CI/CD pipelines, GitOps workflows, and container orchestration using Docker and Kubernetes.
- Establish observability and reliability practices using tools such as Datadog, Prometheus, Grafana, CloudWatch, or Azure Monitor.
- Drive security-by-design across the delivery lifecycle including IAM, network architecture, secrets management, and compliance automation.
Leadership & Client Advisory
- Lead engineering teams ranging from small squads to 10+ person delivery teams, scaling leadership approach to the needs of each engagement.
- Mentor and develop engineers at all levels through code reviews, pairing, and design coaching.
- Operate as a trusted advisor to client technical leadership and executive stakeholders. Communicate trade-offs clearly and build confidence.
- Influence without direct authority — driving alignment across cross-functional teams through technical credibility and stakeholder management.
- Lead discovery and requirements elicitation, surfacing the underlying business need beyond the stated request.
- Produce clear written artifacts: technical proposals, architecture decision records, SOWs, and executive-level status communication.
- Grow client relationships and identify follow-on opportunities through proposal contributions and delivery-driven account expansion.
- Contribute to Launch's growth — practice development, thought leadership, and hiring.
Qualifications:
Must-Haves:
- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
- 10+ years in software engineering with demonstrated experience in architecture and technical leadership roles.
- 3+ years hands-on with AI/ML in production. Broad fluency across generative AI (LLMs, RAG, fine-tuning, agents), MLOps (model serving, pipelines, experiment tracking), and AI-integrated product development.
- Consulting or client-facing delivery experience with a proven ability to integrate into client organizations and establish credibility with technical and executive stakeholders.
- Full-stack engineering capability across frontend, backend, infrastructure, and data layers. Proficiency in multiple modern languages (e.g., Python, TypeScript/Node.js, C#/.NET, Java, or Go) with the ability to move between them as engagements require.
- Multi-hyperscaler depth across AWS and Azure, including their respective AI/ML service ecosystems (Bedrock, SageMaker, Azure OpenAI, Azure ML). GCP experience is a plus.
- Strong fundamentals in distributed systems, event-driven architecture, API design, and DevOps/platform engineering.
- Experience leading engineering teams in agile delivery environments.
- Business acumen with the ability to connect architecture decisions to cost, timeline, and organizational impact.
- Executive presence and communication skills effective with both technical and non-technical audiences.
- Proven ability to operate in ambiguous environments and adapt to diverse client cultures.
Strong Differentiators
- Experience contributing to the development of AI engineering practices, reusable frameworks, or internal accelerators within a consulting or enterprise environment.
- Experience advising C-suite or VP-level stakeholders on AI strategy, investment prioritization, and organizational readiness.
- Depth with agentic AI frameworks (LangChain, LangGraph, LangSmith, LlamaIndex, Semantic Kernel, CrewAI) and emerging standards like MCP (Model Context Protocol).
- Experience with enterprise data platforms (Databricks, Snowflake, BigQuery) in the context of AI/ML workloads.
- Cloud architecture certifications across AWS and Azure (AWS SA Professional, Azure Solutions Architect Expert).
- Published writing, open-source contributions, or conference speaking that demonstrates thought leadership in AI or software architecture.
- Domain depth in industries such as healthcare, financial services, retail, or public sector.
Compensation & Benefits:
As an employee at Launch, you will grow your skills and experience through a variety of exciting project work (across industries and technologies) with some of the top companies in the world! Our employees receive full benefits—medical, dental, vision, short-term disability, long-term disability, life insurance, and matched 401k. We also have an uncapped, take-what-you-need PTO policy. The anticipated base wage range for this role is $190,000 to $230,000. Education and experience will be highly considered, and we are happy to discuss your wage expectations in more detail throughout our internal interview process.
Don’t pass up this opportunity for a great new career with a superior staffing company. We are currently seeking a Bilingual Recruiter (Account Manager) to help us to maintain our commitment to excellence as we continue to grow. If you want to work with a thriving company and have the drive to succeed then we want to talk to you!
In the Bilingual Recruiter role you would service our clients, employees and applicants. This position’s main functions include, but are not limited to the following:
- Building a pipeline of candidates for clerical, light industrial, and professional positions. This will be accomplished through strategic sourcing strategies such as online searches, cold calls, networking, career fairs, etc.
- Helping others find careers by recruiting, screening, interviewing and hiring candidates
- Conducting skills tests, background checks, employment verifications and drug screens
- Must be able to work with large volumes of candidates in both blue and white collar categories and directly with the public
- Must be comfortable marketing candidates to our clients as well as selling services
- Ability to ensure that all compliance and regulatory items are met within the hiring process
- Ability to work in a fast pace and changing environment with rapidly changing priorities
Requirements
- Bilingual in English and Spanish is required
- Prior recruiting experience preferred
- Must be able to communicate both orally and written in a clear, concise and effective manner
- Strong problem solving abilities
- Exceptional organizational and prioritizing skills
- Intermediate knowledge of computers, including Microsoft Word and Excel
- Must be able to learn our staffing and recruiting software
Here is what we have to offer:
- Base salary plus commission
- Affordable Health Care Plans
- We pay 100% of the vision premium cost
- We pay 50% of the dental premium cost - Orthodontic coverage available
- 401(k) w/ company match (5%)
- Flexible PTO and Sick time bank
- Gym membership
- Personalized training and development and structured onboarding program
- Career development and advancement opportunities
About The Reserves Network
In the spirit of pay transparency, we are excited to share the base salary range for this position is $45,000 – 55,000, not including benefits or potential bonuses. If you are hired at The Reserves Network, your base salary will be determined based on factors such as individual skills, qualifications, experience, and geographic location. In addition, we also believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to enable future & continued salary growth. We also offer a generous benefits package!
The Reserves Network is a leading provider of Staffing Services for the Office, Industrial, Professional, Technical and Healthcare markets. Founded in 1984, we operate in 40 states and have consistently grown year over year. We have been awarded the Best of Staffing both on the Client and Talent satisfaction surveys several years running. Along with being recognized as one of the largest staffing companies by Staffing Industry Analysts.
As an equal opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today or you can download our mobile app to receive and accept real-time job notifications.
Audit & Program Review (APR) conducts independent, objective analyses and evaluations of City programs and operations, issues public reports of findings, and makes recommendations to strengthen and improve the delivery of City services. Specifically, this section conducts independent and professional performance audits following generally accepted government auditing standards of the federal Government Accountability Office (The Yellow Book). The work of APR serves as a resource for the City Council, policymakers, civic and advocacy organizations, journalists, and the general public.
Under the guidance of a chief performance analyst, this position performs professional analysis of programs and operations in city departments and makes recommendations to improve their effectiveness.
DUTIES:
- Conducts performance audits and operational reviews to evaluate the equity, efficiency, effectiveness, economy, and integrity of City programs
- Propose new ideas for performance audits in all areas of City of Chicago operations
- Collect, analyze, and interpret evidence of program performance
- Make recommendations on the efficient and equitable acquisition, protection, and utilization of City resources
- Assess risks related to City programs and evaluate processes designed to reduce risk
- Interview City staff and other stakeholders
- Write clear, concise, and objective reports
- Perform related duties as required
MINIMUM QUALIFICATIONS: Graduation from an accredited college or university with a bachelor’s or higher, plus one year of work experience in program auditing or operations analysis.
PREFERRED QUALIFICATIONS:
- Previous experience performing audits with Generally Accepted Government Auditing Standards (GAGAS)
- Strong desire to improve the equity, efficiency, effectiveness, economy, and integrity of City of Chicago operations
- Experience collecting data through surveys, observation, interviews, focus groups, and literature searches
- Experience identifying and/or implementing operational improvements
- A graduate degree in in public administration, public policy, government, social science, or a related field
SKILLS AND ABILITIES:
- Strong work ethic and project management skills
- Excellent written and interpersonal communication
- Excellent critical thinking and problem-solving skills
- Collaborates with co-workers and thrives in a team-based environment
- Creativity in identifying, exploring, and addressing issues in operations and systems
- Desires to learn about new topics and continually improve
- Facility with Microsoft Office suite
ANNUAL SALARY: Range: $76,020 – $102,648 (annual increases)
Starting $76,020 (non-negotiable); Post successful six-month review $79,728
BENEFITS: For information on City of Chicago employees’ benefits, please visit our benefits website at: AND SCHEDULE: Travel outside Chicago is not required. Standard office hours are 9:00 a.m. – 5:00 p.m., flexibility permitted.
RESIDENCY REQUIREMENT: Employees must be a resident of the City of Chicago and proof of residency is required at the commencement of employment.
KNOWLEDGE SKILL AND ESSAY REQUIREMENT: A passing score on a knowledge skill test(s) and/or essay may be required. Your application must include a response to the following prompt:
- Identify a City of Chicago program or service that you think OIG should audit. In less than 500 words, describe: (1) why this service is important, (2) the aspect of the service you would evaluate (e.g., quality, equity, speed), (3) and how you would gather evidence about program performance. You can find examples of OIG audits here.
WE VALUE DIVERSITY
The Office of the Inspector General (OIG) is an equal opportunity employer.
OIG is an inclusive organization that hires and develops all its staff of all levels regardless of race, religion, color, ethnicity, national origin, ancestry, marital or parental status, sex, gender expression or identity, sexual orientation, physical or mental ability, age, veteran status, and all other characteristics protected by law.
OIG strives to create the kind of workplace where a socially diverse mix of people can thrive professionally. We pride ourselves in meeting our legal charge to promote economy, effectiveness, efficiency, and integrity in government. Through the hard work of our passionate and innovative team, OIG aims to serve every community with equity, respect, and dignity.
If you would like to request a reasonable accommodation due to disability or pregnancy to participate in the application process, please contact OIG’s Manager of Human Resources Eloise Markham at Please be prepared to provide information in support of your reasonable accommodation request.
THE CITY OF CHICAGO IS AN EQUAL OPPORTUNITY AND MILITARY FRIENDLY EMPLOYER
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The City of Chicago does not participate in E-Verify (Employment Eligibility Verification System). In addition, employment at the OIG is contingent upon a satisfactory criminal background check.
NOTIFICATION REGARDING USE OF ARTIFICIAL INTELLIGENCE (AI)
The submission of written materials (e.g., writing sample, essay, cover letter, etc.) generated in-part or fully by AI is strongly discouraged. Candidates who submit AI generated written materials may be disqualified from further consideration.
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Location: Chicago, IL
It is a Hybrid role in Chicago, IL
Job Description
Role Overview
The Guidewire Senior Business Analyst / Functional Lead is responsible for leading requirements, functional design, and end‑to‑end solutioning across Guidewire applications (PolicyCenter, BillingCenter, ClaimCenter). This role works closely with business stakeholders, architects, technical teams, and QA to ensure successful delivery of Guidewire implementations and enhancements.
The Senior BA/Functional Lead provides domain expertise, drives requirement clarity, ensures alignment across teams, and often leads small functional pods within Guidewire programs.
Key Responsibilities
Business Requirements & Functional Analysis
Lead requirement‑gathering sessions with business users, SMEs, product owners, and underwriting/claims/billing teams.
Translate business needs into clear functional requirements, user stories, acceptance criteria, and workflows.
Analyze current‑state and future‑state processes; identify gaps and recommend optimal solutions.
Create functional specifications, process maps, BRDs/FRDs, and configuration requirements for Guidewire modules.
Guidewire Functional Leadership
Serve as the functional expert for PolicyCenter, BillingCenter, or ClaimCenter based on project needs.
Guide configuration teams on field changes, business rules, rating logic, questionnaires, underwriting rules, billing plans, claims transactions, and workflows.
Validate that designs align with Guidewire out‑of‑the‑box capabilities and recommend appropriate extensions when needed.
Support design discussions with technical architects, integration teams, and data teams.
Required Skills & Experience
12+ years of experience as a Business Analyst, with at least 3-5 years in Guidewire implementations.
Strong functional expertise in one or more Guidewire products:
PolicyCenter (UW, Rating, Product Model, Policy Transactions)
BillingCenter (Billing Plans, Payments, Invoicing, Delinquency)
ClaimCenter (FNOL, coverage validation, reserves, payments, recovery)
Strong understanding of P&C insurance domain (underwriting, policy, billing, claims).
Experience writing user stories, functional specs, and acceptance criteria in Agile environments.
Ability to lead functional teams and collaborate closely with architects, developers, and QA.
Strong proficiency in tools like Jira, Confluence, Visio, Excel, and Agile management tools.
Preferred Qualifications
Guidewire Business Analyst or Specialist certifications.
Experience with Guidewire Cloud or cloud transformation programs.
Knowledge of SQL, data analysis, and API/integration patterns.
Experience with rating engines, product configuration, or third‑party integrations."
The base compensation range for this role in the posted location is: 140,000 to 150,000
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Job Title
Business Analyst (Freelance)
About OX
The Office of Experience (OX) is a full-service digital agency helping companies excel at every moment of interface they have with their customers. OX’s human-centered philosophy and multidisciplinary approach integrate strategy, design and technology to help organizations reinvent their business and rapidly bring new experiences, products and messages to market. In an era of unprecedented disruption, OX is built to transform.
Position Description
As a member of OX’s Technology team, the Business Analyst will be a highly self-motivated and self-directed team member with the ability to work in a constantly changing environment. They will have a proven analytical background that is logical and efficient with keen attention to detail. They will have an exceptional ability to recommend solutions that are reasonable, actionable, and cost-effective including the ability to properly gauge requirements. The Business Analyst will be able to fulfill multiple roles while identifying, improving, and developing solutions that drive client’s strategic goals.
Responsibilities & Duties
- Drive conversation between several functions with client & agency including: Business Leaders, IT, Design, UX to gather needed information to produce Business Requirements to support a product vision
- Understand high level technical architecture and help identify gaps between existing systems and what will be needed for a successful product
- Translate business requirements into user stories
- Work closely with UX/UI and agency dev teams to ensure designs and builds are aligned to user stories and that all functional teams have the information they need to build/design in a timely fashion
- Work closely with QA teams to ensure proper testing
- Manage user acceptance testing and business related training with the client
- Maintain all feature planning and backlog documentation
- Maintain all action logs between client and agency teams
Required Experience
- 4+ years of BA or Product Management experience
- Must have experience with JIRA + Confluence
- Proven experience working in an agency or consulting environment, demonstrating the ability to manage multiple client projects, deliver high-quality results, and adapt to diverse business needs and industries
- Experience working with UX, Product Design and Development teams
- Experience working closely with various business teams to define requirements
- Experience working with and presenting work to client stakeholders
- Understanding of different tools and ways to tease out the right information needed for requirements definition through process flows for users, systems and client workflows
- Be process-oriented, but more importantly have the ability to be flexible and change process when needed
- Ability to work within an agile environment
- Experience leading remote teams
- Experience working in B2B
- Experience with working with enterprise level and smaller technologies
- Mobile and/or Web app project experience
Location
Remote
PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry.
The Senior Asset Protection Investigator will be responsible for protecting the profitability of the company through detection, identification, investigation, and reduction of shrink and compliance exposures, throughout the entire vertical structure of PharmaCann. They will also be responsible for ensuring all of the company’s properties are safe and secure, by assisting the Regional Asset Protection Manager with implementation and administration of policies and programs which include establishing and maintaining operational procedures, training requirements, internal controls, and the monitoring/reporting of processes in order to comply with all applicable local, state and federal laws, rules and regulations.
The salary for the role is up to $65,000
Essential Functions / Responsibilities
- Monitoring & reviewing of electronic surveillance (Access Control & CCTV) as well as security alarm systems (Intrusion/Fire).
- Providing direction to security associates when they assist with ongoing investigations.
- Inspect company properties for Security & Asset Protection concerns and then assist with correcting and further securing.
- Develops partnerships & collaborates with 3rd party Contract Security Services, Federal, State and Local Law Enforcement agencies, which improves prosecution, restitution opportunities, and ensures the protection of company assets/employees.
- Assist in coordination of physical security programs (alarms, CCTV, access control).
- Support operations of the SOC when needed, ensuring necessary coverage is in place, and filing in when there are shortages in staffing.
- Assisting with the development of training for Emergency Preparedness and Response.
- Support all functional areas of the business when needed, during critical emergencies.
- Assists with facilitating the objectives of the Security team, by providing answers to questions, as well as providing the team with the tools and resources they need to perform their tasks.
- Performing Asset Protection related audits, with a focus on access control, camera systems and alarm sy Investigate inventory compliance and accuracy at Dispensaries and Cultivation facilities.
- Observing and inspecting the receipt and delivery of product at Dispensaries and Cultivation sites.
- Stay current with all laws, rules, and regulations as they pertain to Asset Protection and Security.
- Program intrusion detection systems and ensure accuracy.
- Assisting with the development of new SOPs and programs for the various departments within the company.
- Utilize all available data & incident reporting tools to identify trends, hotspots, and other potential opportunities that require further investigation.
- Conduct internal investigations and interviews relevant to inventory/cash variances, theft, fraud, dishonest/unethical behavior, damage to the business/property, operational opportunities and violations of policy that adversely affect sales, compliance, loss, or brand integrity.
- Conduct investigative interviews either in-person or via telephone, Zoom, Teams, or similar platforms.
- Maintain thorough and accurate documentation of investigative findings to present operational/compliance failures & dishonest/unethical activity to Human Resources, Operations Executives, Legal, and/or Law Enforcement.
- Assist with the development of exception reporting that will help identify potential fraud and vulnerabilities that exist within the company’s ecommerce format.
- Investigate fraud relating to Online Orders, loyalty programs and Identity Theft.
- Assist with the development and rollout of a shrink program for the company.
- Investigate operational opportunities that may be causing shrink within the company.
- Assist with identifying and responding to scam/social engineering attempts.
- Partner with IT on developing new ways to protect against scam/social engineering attempts.
- Partner with on-site leadership and Human Resources to identify/resolve rule infractions or violations committed by PharmaCann employees and partnering vendors.
- Projects a positive image of the organization to employees, customers, industry, and community.
- Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.
Competencies and Qualifications
- Minimum 21 years of age.
- Pass a comprehensive multi-state background check, including criminal history & obtain/maintain state agent requirements.
- Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check.
- Minimum of 3-5 years of experience in Asset Protection/Loss Prevention, with at least 1-2 years of investigations experience preferred.
- Experience in using CCTV (experience with multiple CCTV configurations and vendors, is highly desired).
- Analytical capabilities with a proven aptitude for learning new applications.
- Ability and willingness to travel overnight for business purposes.
- Proven ability to perform independently with minimal supervision.
- Proficient knowledge of exception-based reporting, Microsoft Office (Excel, Word, PowerPoint, and Power BI).
- The successful candidate must be comfortable working in a fast-paced, rapidly changing environment, capable of handling multiple tasks and possess excellent organizational, communication and analytical skills.
- Demonstrated safety, security, risk management, and client service capabilities.
- Ability to deliver clear, concise, accurate and effective communication (verbal and written) proactively.
- Excellent problem-solving ability and ability to make sound and reasonable decisions through careful evaluation and understanding of the impact of those decisions.
- High School degree or equivalent required.
- 2-year college degree or related college coursework in criminal justice, risk management, or business is preferred.
- Wicklander-Zulawski certification preferred.
Working Conditions
- Able to use a computer for extended periods of time.
- Able to move about a typical retail, office, and manufacturing/warehouse environment.
- Able to perform general office managerial and administrative activities.
- Able to visually observe, speak, and hear.
- Able to stand for long periods of time, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds.
- Regular and on-time attendance.
- Hours can exceed 40 hours per week, and will require weekends, nights, holidays, and open work availability.
- Occasional travel by conventional means to other locations as required is possible.
- Schedule will consist primarily of peak hours for location, but will require supporting overnight or late night shifts, when needed.
- This position may be required to work outdoors and/or during inclement weather.
Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Title : D365 Program Manager - Operations Support
Location: Chicago , IL
Job Type : Contract
Job Overview
As a D365 Program Manager, you will be responsible for overseeing the successful implementation and management of Microsoft Dynamics 365 solutions across our organization. You will work closely with various teams to understand business requirements, develop project plans, and ensure the successful execution of these plans. Your role will involve managing resources, coordinating with vendors, and ensuring that the project is delivered on time and within budget. You will also be responsible for training staff, managing risks, and resolving any issues that may arise during the project lifecycle.
Responsibilities
- Oversee the implementation and development of Dynamics 365 within the organization.
- Coordinate with various teams to ensure project goals and objectives are met.
- Provide training and support to staff on Dynamics 365 usage.
- Monitor project progress, address potential issues, and adjust schedules as needed.
Required Skills
- Proficiency in Dynamics 365
- Strong project management skills
- Excellent communication and leadership abilities
Education
- The candidate must have a bachelor’s degree in computer science, Information Systems, Business Administration, or a related field.
- A master’s degree or relevant certifications in project management or Microsoft Dynamics 365 will be an added advantage.
Preferred Skills
- Knowledge of Finance
- Understanding of Supply Chain
- Experience in Applications Support and Enhancement
- Familiarity with Agile methodologies
- Experience with CRM systems
- Knowledge of Power BI
- Understanding of Azure DevOps
- Experience in Business Analysis
- Familiarity with SQL Server
- Knowledge of Microsoft Office Suite
Required Experience
- Between 12 to 15 Years
The Line Service Operations Supervisor is responsible for the day to day overall management of the FBO line service operations including the fuel farm, quality assurance, its personnel, inventories, properties, equipment, and the adherence to our company policies and procedures and safety standards for the departments staff and our clients and guests.
Primary Responsibilities
Responsible for line service staffing and actively participates in performing the line service functions. Plans, directs and coordinates activities concerned with the FBO operations in accordance with Hawthorne Global Aviation Services, governmental and environmental agencies policies and regulations. Trains, develops and manages the line service team, securing the required number of staff and ensuring the required level of qualifications and experience. Coordination with management, other departments, manufacturers and customers in matters of overriding importance. Ensuring that all tasks are carried out in accordance with AGS procedures, process specifications, technical requirements, manufacturer requirements, aviation rules, and every other applicable or accepted requirement of an authorized body. Supports the development of pricing schedules and rates for any relevant ground handling services provided. Supports existing relationships with customers, vendors, and suppliers and establishes new relationships accordingly. Manages the operation of Ground Support Equipment necessary to provide the aforementioned, including specification of new equipment. Enhances and reinforces training programs to ensure that a high and continuing level of line service is maintained. Drives results and company and departmental goals.Communicates changes or additions to company or departmental policies to the staff.Motivates and encourages all staff to provide the highest service levels. Assumes additional responsibilities and delegates responsibilities to qualified personnel, as necessary. Assure strict compliance with fuel quality assurance in compliance with FAA Regulations, ATA 103, NATA Safety 1st, and industry best practices.General
- Interact with others in a professional and respectful manner
- Follow up with other company departments and employees
- Recommend process and communication improvements
- Regular and prompt attendance
- Work with accuracy, clarity and an eye for detail
Additional Responsibilities
- On-call and overtime duties as required
- On the job training for new employees
- May require shifts at adjacent locations
- All other miscellaneous duties as assigned
Supervisory Responsibilities
Responsible for overseeing the performance of the Line Services personnel.
Qualifications
- High School graduate, some college preferred
- Minimum two (1) year of business aviation supervisor experience and/or relevant experience
- Five to ten years of business aviation and/or relevant experience
- National Air Transportation Association (NATA) Compliance Certification preferred
- Valid drivers license
- Basic reading, writing and arithmetic skills required
- Computer literate with the ability to learn new software as required
- Professional verbal/written communication skills required.
- Must pass all conducted drug/alcohol screens, background and security checks and prove eligibility for employment in the United States.
- Excellent listening and problem solving skills
- Ability to work as part of a team or independently
- Ability to effectively communicate and present information
- Ability to multitask
- Ability to act under pressure and be adaptable to change on a constant basis
Physical Demands
Driving occasional travel to suppliers, conferences, off-site meetings, as required
Working Conditions
Requires both working indoors and outdoors, with exposure to natures elements. Also, regular exposures to noise, exhaust fumes and fuel vapors, and fuel-to-skin contact.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Compensation details: 18-25 Hourly Wage
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