Jobs in Holliston Middlesex County, MA

Field Service Automation Engineer

Office Location: Hopedale, MA

Travel: Local travel required

Position Overview

The organization is seeking a highly skilled and motivated Field Service Automation Engineer to support the installation, commissioning, troubleshooting, and maintenance of industrial automation systems. The ideal candidate will possess strong hands-on field experience, in-depth technical knowledge of Rockwell Automation platforms, and the ability to perform effectively in fast‑paced industrial environments.

This role requires a safety‑focused professional with strong communication skills, the ability to work independently, and a commitment to delivering high‑quality service to customers.

Required Qualifications

• OSHA 10 Certification (required)
• 5-10 years of hands-on field service experience in industrial automation
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, or a related technical discipline
• Strong experience with Rockwell Automation PLC platforms
• Proficiency with FactoryTalk ME and SE for HMI/SCADA development and support
• Experience configuring and troubleshooting Variable Frequency Drives (VFDs)
• Ability to read and interpret:
• Electrical schematics
• Wiring diagrams
• Piping & Instrumentation Diagrams (P&IDs)
• Strong electrical, controls, and systems integration troubleshooting skills
• Proficiency with Microsoft Office applications
• Excellent written and verbal communication skills
• Highly organized with strong time‑management abilities
• Ability to perform effectively in fast‑paced, high‑demand environments

Key Responsibilities

• Install, configure, commission, and service industrial automation systems
• Program, troubleshoot, and modify Rockwell PLC systems
• Develop, maintain, and troubleshoot HMI/SCADA applications using FactoryTalk ME/SE
• Diagnose and resolve issues related to VFDs, control panels, instrumentation, and field devices
• Interpret schematics, wiring diagrams, and P&IDs to support field activities
• Provide on‑site technical support and training to customers
• Document service activities, system changes, and improvement recommendations
• Collaborate with engineering and project teams to ensure successful project execution
• Ensure all work is performed in compliance with OSHA and site‑specific safety standards

Preferred Attributes

• Self‑starter with the ability to work independently in a field‑based role
• Strong customer‑facing skills with a professional demeanor
• Detail‑oriented with disciplined documentation practices
• Ability to manage multiple service calls and prioritize work effectively

Work Environment

• Field‑based role with local travel to customer sites
• Industrial environments including manufacturing plants and processing facilities
• Occasional extended hours may be required based on service or project demands

Benefits

• 401(k) with 3% employer match
• Health insurance (details provided separately)
• Paid time off:
• Typically 2-3 weeks of vacation (based on level)
• 1 week of sick time

Schedule

• Monday through Friday