Jobs in Hilliard Ohio Remote

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

Acute care interventional telemetry medical surgical unit, 32 private beds, acuity ranges from moderate to high (frequent neurological assessments). Patient population includes epilepsy, myasthenia gravis, stroke, multiple sclerosis, NPH, migraine, encephalopathy, brain mass, hemicraniectomy, other neurological/neurosurgical diagnoses. No ventilated patients. Heparin, Argatroban, Cardizem, amiodarone, insulin, ketamine drips. 24 beds neurological/neurosurgical. 8 beds Epilepsy Monitoring Unit.

This position provides general nursing care to patients and families along the health illness continuum in diverse health care settings while collaborating with the health care team. He/She is accountable for the practice of nursing as defined by the Ohio Board of Nursing.

Responsibilities And Duties:

Assessment/Diagnosis - Performs initial, ongoing, and functional health status assessment as applicable to the population and or individual (30%).

Outcomes Identification/Planning - Based on nursing diagnoses and collaborative problems, documents planned nursing interventions to achieve outcomes appropriate to patient needs (30%).

Implementation/Evaluation - Evaluates and documents response to nursing interventions and achievement of outcomes at appropriately determined intervals; as part of a multidisciplinary team, revises plan of care based on evaluative data (20%).

Leadership - Actively participates in process improvement activities to achieve targeted measures of clinical quality, customer satisfaction, and financial performance (10%).

Operations (10%).

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.  

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Minimum Qualifications:

BLS - Basic Life Support - American Heart Association, RN - Registered Nurse - Ohio Board of Nursing

Additional Job Description:

State Driver's License. RN - Registered Nurse BLS - Basic Life Support CPR - Cardiopulmonary Resuscitation Field of Study: Nursing Years of Experience 0

Work Shift:

Night

Scheduled Weekly Hours :

36

Department

Neuro Epilepsy Monitoring Unit

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

Provides general nursing care to patients and families throughout the continuum of care in diverse, acute health care settings. (Department has scheduled staff to operate 24/7/365).

The RN accountable for the practice of nursing as defined by the Ohio Board of Nursing.
                                      
The RN delegates nursing tasks to licensed practical nurses (LPNs) and unlicensed assistive personnel (UAPs) using the criteria written in the Ohio Nurse Practice Act.

According to department policies and nursing care standards, provides professional nursing care services to patients.

Responsible for assessing, planning, implementing, and evaluating nursing care provided to assigned patients.

Responsibilities And Duties:

Assessment/Diagnosis - Performs initial, ongoing, and functional health status assessment as applicable to the population and or individual (30%).

Outcomes Identification/Planning - Based on nursing diagnoses and collaborative problems, documents planned nursing interventions to achieve outcomes appropriate to patient needs (30%).

Implementation/Evaluation - Evaluates and documents response to nursing interventions and achievement of outcomes at appropriately determined intervals; as part of a multidisciplinary team, revises plan of care based on evaluative data (20%).

Leadership - Actively participates in process improvement activities to achieve targeted measures of clinical quality, customer satisfaction, and financial performance (10%).

Operations (10%).

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.  

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Minimum Qualifications:

BLS - Basic Life Support - American Heart Association, RN - Registered Nurse - Ohio Board of Nursing

Additional Job Description:

MINIMUM QUALIFICATIONS

• Current Registered Nurse license from the State of Ohio and/or current Registered Nurse license in good standing with a multi-state compact state.
• BLS certification
• BSN required at 5 years of employment

Work Shift:

Night

Scheduled Weekly Hours :

36

Department

Neuro Spine Unit 1

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

This position ensures delivery of evidence-based practice by professional nursing personnel and other staff in designated areas of responsibility. He/She plans, organizes, directs and evaluates the unit's delivery of evidence-based patient care in a cost-effective manner, providing leadership and clinical management to members of the health care team. He/She participates in integration of the Nursing Philosophy along with the mission, vision, values, goals and objectives of OhioHealth in unit operations.

Responsibilities And Duties:

50% Patient Care:
1. Assists the Manager in accountability for ongoing delivery of patient care in area(s) of responsibility; assures application of the nursing process by Registered Nurses in the clinical setting (assessment, planning, implementation and evaluation); assures documentation of patient care in the medical record.  Addresses concerns and resolves problems.  Uses data from various sources to initiate continuous quality improvement within the department/unit.  Coordinates nursing care in collaboration with other healthcare disciplines and assists in integrating services across the continuum of health care.  Ensures nursing practice in a safe environment.  Participates in process improvement activities and root cause analysis investigations.  Assists the Manager with fiscal responsibility at the unit level. 
2. Assists Manager with planning, assessing, implementing and evaluating patient care as appropriate to department/unit.
3. Assists Manager with planning, reviewing and coordinating staffing time schedules and allocating staff as appropriate for volume and patient care needs.  Assists Manager in daily staffing plans.
4. Assists Manager to coordinate nursing care with other health care disciplines across the continuum of health care.
25% Operations and Personnel Management:
1. Maintains daily unit operations including the status of staffing, patient visits and/or admissions, discharges and transfers, serving as a resource to department/unit staff to guide patient care delivery.
2. Participates in recruitment, selection, retention and evaluation of personnel.  Participates in staff performance via written performance appraisals and disciplinary procedures.  Ensures appropriate orientation, training, competence, continuing education, and professional growth and development of personnel.  Maintains staff records.
3. Assists manager in planning and contributing to fiscal management of unit by utilizing human and material resources and supplies in an efficient, cost effective manner.  Assists Manager in development and implementation of services.
15% Professional Development and Leadership:
1. Practices as colleague with medical staff, other members of the interdisciplinary team, and other disciplines to initiate and support collaborative and cooperative clinical management practices.  Actively participates in interdepartmental relationship building.
2. Contributes to development of self and staff through orientation and continuing education.  Participates in identification of learning needs of staff.
3. Participates in collection, analysis and use of data for quality and process improvement activities at the unit level.
4. Provides leadership and clinical management through clinical practice, supervision, delegation, and teaching as delegated by Manager and/or Director.
5. Facilitates staff attendance at meetings and educational programs; supports staff with shared decision making activities.  Ensures registered nurse participation in decision making at the unit level.  Participates on Shared Governance Councils as a voting member.
6. Actively participates in hospital committees and decision making.
7. Continues professional self-development and education.  Maintains professional competencies by attending educational and leadership programs, participation and leadership in professional organizations.  Seeks appropriate professional certification.
8. Recognizes and assists manager in assessing impact and plan strategies to address diversity, cultural competency, ethics and the changing needs of society.  Ensures delivery of culturally competent care and healthy, safe working environment.
9. Serves as patient safety coach.

10% Research and Evidence-Based Practice:
Supports evidence-based practice by participation and encouraging staff involvement in nursing evaluative research activities at the department level.
The major duties/ responsibilities and essential functions listed above are not intended to be all-inclusive of the duties, responsibilities and essential functions to be performed by associates in this job.  Associate is expected to all perform other duties as requested by supervisor.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.  

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications:

Bachelor's Degree (Required)BLS - Basic Life Support - American Heart Association, RN - Registered Nurse - Ohio Board of Nursing

Additional Job Description:

May require advance training in specialty areas.  Specialized knowledge in nursing process and clinical skills.  Demonstrated skills in interpersonal relationships, verbal and written communication and nursing practice standards.  Skills in computer applications as appropriate to area(s) of responsibility.

2-3 years nursing experience in related or similar areas of responsibility.  Previous leadership experience such as precepting, charge role, clinical lead role, mentoring, department committee leadership or facilitation of meetings.

Work Shift:

Evening

Scheduled Weekly Hours :

40

Department

Surgery Administration

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

Provides general nursing care to patients and families throughout the continuum of care in diverse, acute health care settings. (Department has scheduled staff to operate 24/7/365).

The RN accountable for the practice of nursing as defined by the Ohio Board of Nursing.
                                      
The RN delegates nursing tasks to licensed practical nurses (LPNs) and unlicensed assistive personnel (UAPs) using the criteria written in the Ohio Nurse Practice Act.

According to department policies and nursing care standards, provides professional nursing care services to patients.

Responsible for assessing, planning, implementing, and evaluating nursing care provided to assigned patients.

Responsibilities And Duties:

Assessment/Diagnosis - Performs initial, ongoing, and functional health status assessment as applicable to the population and or individual (30%).

Outcomes Identification/Planning - Based on nursing diagnoses and collaborative problems, documents planned nursing interventions to achieve outcomes appropriate to patient needs (30%).

Implementation/Evaluation - Evaluates and documents response to nursing interventions and achievement of outcomes at appropriately determined intervals; as part of a multidisciplinary team, revises plan of care based on evaluative data (20%).

Leadership - Actively participates in process improvement activities to achieve targeted measures of clinical quality, customer satisfaction, and financial performance (10%).

Operations (10%).

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.  

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.  

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications:

BLS - Basic Life Support - American Heart Association, RN - Registered Nurse - Ohio Board of Nursing

Additional Job Description:

MINIMUM QUALIFICATIONS

• Current Registered Nurse license from the State of Ohio and/or current Registered Nurse license in good standing with a multi-state compact state.
• BLS certification
• BSN required at 5 years of employment

Work Shift:

Night

Scheduled Weekly Hours :

36

Department

Medical Unit 6

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

Candidates must commit to taking part in on-call shifts.

This position provides general nursing care to patients and families along the health illness continuum in diverse health care settings while collaborating with the health care team. He/She is accountable for the practice of nursing as defined by the Ohio Board of Nursing.

Responsibilities And Duties:

Assessment/Diagnosis - Performs initial, ongoing, and functional health status assessment as applicable to the population and or individual (30%).

Outcomes Identification/Planning - Based on nursing diagnoses and collaborative problems, documents planned nursing interventions to achieve outcomes appropriate to patient needs (30%).

Implementation/Evaluation - Evaluates and documents response to nursing interventions and achievement of outcomes at appropriately determined intervals; as part of a multidisciplinary team, revises plan of care based on evaluative data (20%).

Leadership - Actively participates in process improvement activities to achieve targeted measures of clinical quality, customer satisfaction, and financial performance (10%).

Operations (10%).

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.  

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Minimum Qualifications:

Associate's Degree (Required)BLS - Basic Life Support - American Heart Association, RN - Registered Nurse - Ohio Board of Nursing

Additional Job Description:

MINIMUM QUALIFICATIONS

• Associate degree (BSN required at 5 years of employment)

• Current Registered Nurse license from the State of Ohio

• BLS certification

• Must commit to on call responsibilities.

• Recent RN experience in Endoscopy, Pre/Post or Critical ED

Work Shift:

Day

Scheduled Weekly Hours :

36

Department

Endoscopy

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

Investment Operations Analyst - Investment Management
We are currently seeking candidates for a Portfolio Administrator opportunity with an elite Investment Management firm located in Miami, FL. The Portfolio Administrator will conduct portfolio accounting, support trade operations, perform reconciliations, and promote strong vendor relations. The ideal candidate will have 3+ years of investment operations, portfolio administration, and reconciliations experience in investment management or financial services industry.
This is a direct-hire opportunity offering a salary of $75,000–$85,000 (depending on experience) and operating under either a hybrid or fully remote work model, based out of Boston, MA.
Responsibilities:

• Maintain and validate cash transactions through accurate data entry in the portfolio accounting system.
• Manage trade data flow from trading desks, ensuring settlement details are received, verified, and properly recorded.
• Oversee the seamless integration of trade information into the accounting platform and ensure timely reporting to custodians.
• Support the maintenance of securities master data, including accurate security attributes and market pricing for reliable valuation and performance reporting.
• Perform daily reconciliations of holdings and transactions across internal systems and custodian records, documenting and promptly resolving discrepancies.
• Generate and distribute reconciliation reports for internal teams and external stakeholders using various system tools.
• Produce standard and ad hoc reports to support internal operations and meet external client or regulatory requirements.
• Build and maintain strong relationships with vendors, custodians, and financial institutions, proactively addressing service issues and monitoring industry developments.

Qualifications:

• Bachelor's degree in Finance, Economics, or Business.
• 3+ years of experience in investment operations, with a strong focus on reconciliations.
• Proficiency with Microsoft Excel for data analysis and reporting.
• Solid understanding of fixed income and equity securities.
• Exceptional analytical thinking, problem-solving abilities, and organizational skills.
• Outstanding written and verbal communication skills, with the ability to efficiently manage a high volume of email correspondence.
• Capable of working independently with minimal supervision, while also thriving in a collaborative remote or hybrid team environment.

For immediate consideration, interested and qualified candidates should send their resume to Lydia at .
Remote working/work at home options are available for this role.

Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies, seeks an accomplished Bilingual Customer Service Representative for a fully remote role.

IMPORTANT:

• Start date: Monday, 4/6/2026 (Orientation)
• Primary Languages - Spanish | Armenian | Cambodian | Cantonese | Farsi | Japanese | Korean | Mandarin | Thai | Laotian | Ukrainian | Vietnamese
• Work Location: 11050 Olson Dr., Ste. 100, Rancho Cordova, CA 95670
• Must be local to Rancho Cordova or surrounding cities.
• On Site training: 4-5 weeks from 9:00 am - 6:00 pm PST - Once training is completed, staff will be sent home with equipment to work remote.
• This will be work from home (Client requires a private, secluded space to focus on your work, with no background noise or other distractions that may prevent from providing excellent customer service.)
• Client will be offering candidates based off the resume hence no interviews.
• Candidates requesting time off within the first 90 days of employment must seek approval before applying for this role.
• Duration of this project would be 3 Months with possible extension.
• Candidate will be working from home throughout the assignment after completing training.
• Candidate MUST have high-speed wired Internet connection. Wi-Fi / Wireless connections are not allowed.
• Candidate MUST have a reliable home-office environment.

RESPONSIBILITIES:

• Responds to inbound 800-line calls and completes outbound support calls, provides response to questions, and in specific instances, refers callers to the appropriate supervisor, county or state agency representatives for service and/or when problems or concerns occur.
• Assists beneficiaries by completing enrollment transaction request transactions, as applicable.
• Maintains updated knowledge of the HCO program, including its policies and procedures as referenced in the employee manual and other policies adopted by corporate, the project and/or client and as referenced in desk procedures for the position.
• Maintains knowledge of contract compliance provisions of the project and meets those provisions that are applicable to this job position.
• Follows policies and procedures applicable to the position.
• Maintains updated knowledge of managed care plans that are available to beneficiaries in their service area.
• Assists beneficiaries in enrolling/disenrolling in managed care plans.8. Assists beneficiaries with medical exemptions and waiver inquiries.
• Provides beneficiaries with status of enrollment/disenrollment, medical exemptions, and waivers.
• Meets Production and Quality Assurance goals as defined for this position.
• Meets all standards established for this position as outlined in the attached performance criteria.
• Provides backup to the forms processing and research functions in Central Operations at minimum quality standards as specified for a Forms Processor and a Research Analyst level.
• Performs other duties as may be assigned by management.

REQUIRED QUALIFICATIONS:

• Education: At least HS diploma OR GED. (Proof of education is must)
• Must have 2-3 years of Customer Service experience within healthcare/insurance/pharma call center industry.
• Primary Languages - Spanish | Armenian | Cambodian | Cantonese | Farsi | Japanese | Korean | Mandarin | Thai | Laotian | Ukrainian | Vietnamese

I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you are looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Recruiter Name: Jatin Rattan

Title: Senior Recruiter

E-mail:

I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Remote working/work at home options are available for this role.

Join Our Team at Taco Bell | Luihn VantEdge! Are you someone who loves making people smile and working in a fun, fast-paced environment? Taco Bell is the place for you! Whether you're saving for something special, looking to grow your career, or just want to be part of an amazing team — we've got you covered.

Why You'll Love Working Here as a Team Member: Free meal every shift — because tacos make everything better Flexible scheduling — we'll work around your classes or other commitments Paid time off — yes, even in the restaurant industry (for full-time employees)! Career growth opportunities — move up into leadership and management roles as you learn and grow What You'll Get From Us as a Team Member: Clear leadership and support Coaching to help you succeed in a fast-moving environment A fun, energetic team that celebrates wins together Real opportunities to build a long-term career

Remote working/work at home options are available for this role.

Job Title: Oracle ERP Project Manager (Functional)

Location: Fully remote; Bay Area candidates preferred (sporadic travel to UCSF required)

Reports to: Program Manager

Type: 12 month contract

Job Summary:

We are seeking a seasoned Functional Oracle ERP Project Manager to lead the business-facing activities of an enterprise Oracle ERP implementation. The role is fully remote with occasional travel to UCSF in the Bay Area. The PM will focus on functional requirements, process mapping, testing coordination, training readiness, and stakeholder communication. This role reports to the Program Manager and will coordinate with technical teams, vendors, and business stakeholders.

Key Responsibilities:

• Lead functional project activities across planning, design, build validation, testing, and go-live readiness.
• Gather and validate business requirements; translate requirements into functional specifications and process flows.
• Coordinate and manage UAT planning, test scripts, defect tracking, and resolution with technical teams.
• Manage stakeholder communication and expectations, including executive updates and steering committee deliverables.
• Lead change management activities: user training readiness, cutover planning, and adoption strategies.
• Track scope, schedule, risks, and issues; escalate to Program Manager as needed.
• Ensure business processes align with Oracle best practices and client requirements.

Required Qualifications:

• PMP certification.
• 10+ years of project management experience.
• Demonstrated functional Oracle ERP implementation experience (full lifecycle) — Oracle EBS or Oracle Cloud/Fusion.
• Strong stakeholder management and communication skills across clinical, finance, and IT teams.
• Experience coordinating testing, training, and cutover for enterprise ERP systems.
• Ability to work fully remote and travel to UCSF in the Bay Area on an as-needed basis.

Preferred Qualifications:

• Experience in healthcare or academic medical center environments (UCSF experience a plus).
• Bay Area location or proximity.
• Familiarity with change management frameworks and training program execution.

Remote working/work at home options are available for this role.

Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we're committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we've delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence, where your work helps create memories that last a lifetime.

Job Description

Rental Reservations Agent Jobs in Orlando, FL – Hiring Immediately

Westgate Resorts is hiring Full-Time Rental Reservations Agents in Orlando, FL with a unique hybrid work model—100% in-office for the first 90 days, then fully remote after training and passing quality checks. This role starts at $16/hr or $16.50/hr for bilingual Spanish-speaking agents, with additional 10% evening differential and 15% weekend differential. As a Rental Reservations Agent, you will handle 40–50 inbound calls per day from Westgate guests, assisting with servicing reservations, general resort questions, reservation questions and collecting payments. This role requires strong communication skills, fast typing, problem-solving ability, and comfort navigating multiple systems at once. We are hiring immediately for the upcoming 4/16 class.

This is a structured call‐center environment with 4 weeks of in-office training (Mon–Fri, 9:00am–5:30pm) followed by 2 weeks of nesting training, both with no time off allowed during the first 90 days. After nesting, the permanent schedule becomes 12:30pm–9:00pm on weekdays (two weekdays off) and a 10:00am–6:00pm weekend schedule. Candidates with hospitality call center experience, sales, collections, front desk, or previous work-from-home success excel in this role. As part of Westgate's commitment to excellence, training includes weekly Gate Assessments, requiring at least 80% performance to advance to the following week of training.

At Westgate Resorts, we live by our core values of Integrity, Passion, and a strong Work Ethic, ensuring every interaction strengthens the guest experience and reflects our standard of service.

What You'll Do

• Handle 40–50 inbound calls per day from guests regarding booking reservations, general questions, payments, and reservation updates
• Provide accurate information on availability, locations, policies, promotions to book or service reservations.
• Navigate multiple systems simultaneously including Rental Console, LMS, SAMS, Loyalty Console, Alveria Dialer, Teams, and SharePoint
• Deliver exceptional customer service and resolve guests concerns with professionalism
• Achieve performance benchmarks across QA, Revenue, call handling, system accuracy, and productivity metrics
• Participate in Gate Assessments during training with an 80% passing requirement
• Maintain excellent written notes and system documentation
• Meet all attendance, punctuality, and schedule requirements, including first‐90‐day restrictions

Qualifications

Qualifications

• High School Diploma or equivalent required
• 4–6 months of sales, customer service, call center, or related hospitality experience preferred
• Bilingual Spanish is a major plus (eligible for $0.50/hr bilingual differential after QA approval)
• Strong verbal and written communication skills
• Fast and accurate typing; ability to work across multiple screens and software programs
• Strong problem solver with a customer-first mindset
• Must be able to commit to no time off during the first 90 days
• Ability to sit for extended periods and occasionally lift up to 15 pounds
• Previous work-from-home experience preferred

Training & Schedule Details (Include in Job Posting)

• New Hire Orientation: 4/16
• Start Date: 4/17 in Ocoee, FL
• Training and Nesting: 6 weeks, Monday–Friday, 9:00am–5:30pm (in-office)
• No time off permitted during first 90 days
• Post‐training schedule:
  • Weekdays: 12:30pm–9:00pm (2 days off during the week)
  • Weekends: 10:00am–6:00pm
• Shift Differentials:
  • After 5pm: +10%
  • Weekends: +15%
• Pay $16.00/hr base / Bilingual Pay: $16.50/hr base → higher evening/weekend differential rates

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Remote working/work at home options are available for this role.