Jobs in Halfmoon, NY

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Sales & Customer Service ensures that the very best of Macys is always on display. They see the store through the customers eyes, leading initiatives to increase shopper loyalty while upholding Macy’s standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy’s fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

What You Will Do

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• Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences
  
• Exceed sales goals by leading Macys initiatives through coaching and recognition, optimizing productivity and efficiency
  
• Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results
  
• Manage selling support, including the stockroom, signing, equipment, and merchandising
  
• Support other operational areas such as OMNI, Style, and Asset Protection
  
• Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover
  
• Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas
  
• Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues
  
• Work a flexible retail schedule, including days, evenings, holidays, and weekends
  
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
  
• In addition to the essential duties mentioned above, other duties may be assigned
  

Skills You Will Need

Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team

Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection

Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues

Communication Skills : Consistently clear and effective communicator, writer, and presenter

Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices

Who You Are

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• Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 
  
• Candidates with a High School diploma or equivalent are encouraged to apply. 
  
  • 
    
  • 3-5 years of management experience in retail 
    
  
  
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
  
  • 
    
  • Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
    
  • May involve reaching above eye level
    
  • Requires close vision, color vision, depth perception, and focus adjustment
    
  
  
• Able to work a flexible schedule based on department and company needs
  

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

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• Merchandise discounts
  
• Performance-based incentives
  
• Annual merit review
  
• Employee Assistance Program with mental health counseling and legal/financial advice
  
• Tuition reimbursement
  

Access the full menu of benefits offerings  here .

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macys, Inc. reserves the right to amend this job description at any time. Macys, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

STORES00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .

THE POSITION IN A NUTSHELL - 10k Sign-on Bonus!

Sciens Building Solutions is seeking a Service Manager who is a positive change agent and can drive high customer satisfaction, while leading a service team along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire detection, protection, security, and electrical industries and is ready to assume ownership of a Division service management role, while being part of a vibrant national organization.

WHAT YOU’LL BE DOING (and doing well!)

• Manage the service department of assigned Division.
• Supervise, train, and develop all branch associates, including technicians, service coordinators, billing coordinators, and dispatchers.
• Responsible for the scheduling, execution, billing and completion of service, warranty, and emergency jobs.
• Responsible for executing service inspections on time and resolution of system deficiencies.
• Responsible for developing a budget and meeting revenue and gross margin targets.
• Responsible for delivering projects within the original budgeted cost.
• Responsible for executing monthly financial performance analysis. Reports the information in an effective manner to management and takes corrective action as needed.
• Responsible for efficient asset management, such as inventory and company service vehicles.
• Responsible for building a high-performance culture to include annual performance reviews and development initiatives.
• Responsible for manpower planning and allocation.
• Responsible in part for customer satisfaction and cash collections.
• Works closely with the sales and installation teams to support the growth and profitability of the Division.
• Responsible for control and calibration of inspection, measuring, and testing equipment.
• Responsible to ensure all employees embrace our safety culture and comply with all safety initiatives.

WHAT WE LIKE ABOUT YOU

• Two to five years of experience in a service operations manager role within the fire detection, fire protection, security, or electrical environment.
• Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
• Strong, positive team builder with leadership ability.
• Knowledge of current fire alarm, clean agent/special hazard fire suppression, security, and electrical systems.
• Strong understanding of Profit and Loss statements and key financial drivers.
• Ability to attract, develop, grow, and retain a team.
• Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.
• Valid driver’s license.
• Must be able to pass a background check and drug screening.
• Able to work independently.
• Excellent organizational, decision-making, and communication skills.
• Proficient in NFPA codes and standards.
• Strong computer skills; proficient at Microsoft Office.
• Knowledge of OSHA safety standards.
• NICET Level II.

WHAT WE’RE BRINGING TO THE TABLE

• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short term and long-term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Company cell phone, laptop, and vehicle.
• Professional career development opportunities.

Pay Rate: $75,000- $100,000 annually depending on experience.

2026 Summer College Internship Program

We are currently seeking rising Junior and Senior Undergraduate Students, as well as recent graduates looking for experience in the insurance industry for our Program.

Our part-time, 10-week, paid internship program provides students with immersive work experience, weekly professional development, mentorship from our leadership team, and more to gain experience in all areas of the insurance and business world.

Northeastern Insurance is an award-winning company located in the heart of the Capital Region in Latham, NY. Recognized as a 6-time winner of the Best Places to Work, we offer a dynamic and fun work environment with numerous growth opportunities. Our company has been ranked in the Top 10 for both Largest Property & Casualty Insurance Agencies and Fastest Growing Companies in the area for the past 3 years, and has been nationally recognized by Inc. Magazine for Fastest Growing Companies in the Northeast.

What’s in it for you?

Our comprehensive internship program will allow you the opportunity to gain hands-on experience, explore a wide range of career possibilities in the insurance industry, and develop real-world business skills. You'll apply classroom concepts through project work and client interaction, developing professional skills that will benefit your entire career. This internship offers a chance to find your niche in the insurance industry, giving insight into various roles and serving as a steppingstone into full-time careers in your desired field.

Our goal is to provide a broad understanding of the insurance industry and equip you with the tools necessary to build a solid foundation for a career in Client Management, Sales, and Marketing. If you are driven, passionate, and eager to learn in a dynamic team environment, this internship is the perfect opportunity for you!

The program will rotate through the following departments:

• Sales- gain hands-on experience in business development and revenue generation. Build communication, relationship-building, and business development skills by:

o Conducting prospect research

o Supporting lead generation

o Follow-up communications and pipeline management

• Customer Service/Account Management- this rotation emphasizes client experience, attention to detail, and long-term relationship management. Support client retention and service operations by:

o Assisting with policy reviews, renewals, and documentation

o Responding to client inquiries and service requests

o Learning policy coverage explanations and general insurance products knowledge

o Supporting cross-selling and client retention efforts

• Office Management- learn the operational side by:

o Supporting daily administrative processes

o Coordinating workflows across departments

o Maintaining client files and documentation systems

o Learning compliance and regulatory standards

o Assisting with reporting, data entry, and office logistics

• Marketing- gain insight into how marketing drives sales and strengthens brand visibility. Support brand growth and engagement initiatives by:

o Assisting with social media and email campaigns

o Conducting market research and competitive analysis

o Supporting event planning and community outreach

o Tracking marketing performance metrics

o Assisting with website and digital content updates

• And More!

We will count on you to:

• Be a dependable and accountable member of the team, committed to supporting a variety of office duties in client services
• Assist various departments in the company to attract and retain clients to grow/maintain our book of business
• Be open to learning about a variety of insurance products and how to apply business skills in real-life scenarios.

Qualifications:

• Business Majors
• Attention to detail and precise verbal/written communication skills
• Highly motivated and eager to learn
• Great work ethic and positive attitude
• Familiarity with Microsoft Office (Excel, Word, Outlook) is preferred

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Latham, NY 12110: Reliably commute or planning to relocate before starting work (Required)

Pay: $20/hour