Jobs in Hales Corners

Border Patrol Agent (BPA) - Experienced (GL-9 GS-11)

NEW RECRUITMENT AND RETENTION INCENTIVES!

Check out these higher-salaried federal law enforcement opportunities with the U.S. Customs and Border Protection. Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.

You may qualify for these higher-graded Border Patrol Agent (BPA) employment opportunities if you have current or prior law enforcement experience. This experience could have been gained as part of a military police assignment or as a member of a state or local law enforcement organization. Look at the duties and responsibilities section below to see if you are interested in these federal law enforcement opportunities and review the qualifications section below to see if you are qualified.

>DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay and exceptional federal benefits, now is the time to make your move. U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11 $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Job Location: Milwaukee, WI

POSITION SUMMARY

The Chief Operations Officer (COO) is a key member of the Housing Authority of the City of Milwaukee’s (HACM) executive leadership team and supports the Executive Director by providing strategic and organizational leadership across a number of core program areas.  This includes Public Housing (PH), Rental Assistance Demonstration (RAD) and Low-Income Housing Tax Credit (LIHTC) developments, and affordable market-rate housing developments. It also includes oversight over the Housing Choice Voucher (HCV) program which is operated and managed by a third-party contractor, CVR Associates. 

The COO is responsible for advancing HACM’s mission through sound operational management, fiscal accountability, regulatory compliance, and optimizing performance. This role ensures the efficient and effective delivery of high-quality housing and leads continuous improvement efforts to enhance the outcomes for households served by HACM.

KEY RESPONSIBILITIES:

Strategic and Executive Leadership

• Supports the Executive Director in the development and execution of the agency’s strategic plan, goals, and policy initiatives.
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• Serve as a strategic advisor and operational leader in initiatives to improve agency performance and service delivery.
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• Oversees the implementation of corrective actions that are necessary for HACM to recover from Troubled status for both its Public Housing and Housing Choice Voucher programs, including those specified in the HUD Recovery Agreement and the Sustainability Plan or in Corrective Action Plans for the voucher program.

Program & Operations Oversight

• Oversee the day-to-day operations of all housing programs, including: Public Housing, RAD. LIHTC, and affordable market-rate housing developments. This includes all aspects of property operations, including but not limited to: waitlist management, eligibility, leasing, regulatory compliance and reporting, maintenance, and inspections.
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• Ensures compliance with all HUD regulations, LIHTC regulations, other federal, state and local laws, and agency policies across all departments.
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• Monitor property performance, property budgets, and capital improvement plans.
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• Establish, monitor and refine operational standards/metrics, staffing models, and service benchmarks. 
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• Oversee property management (in-house and third-party) and maintenance operations and performance, including occupancy, unit turnaround, rent collections, work order performance, preventative maintenance, and REAC/NSPIRE readiness and inspection scores. 
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• Facilitate coordination between the vendor for the HCV program and HACM property management to ensure timely leasing of HACM-owned project-based voucher LIHTC developments.
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• Negotiate and manage lease agreements and regulatory/finance documents with counsel and partners.

Financial and Compliance Management

• Ensure robust fiduciary and compliance controls are implemented for program operations and procurement/contracting.
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• Perform oversight and ensure compliance with partnership agreements, HUD requirements and regulations, and LIHTC requirements and regulations.
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• Ensure timely and accurate reporting requirements are met for HUD, Wisconsin Housing and Economic Development Authority (WHEDA), investors, and other funding sources/partners.
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• Review program performance and operational metrics to maintain or improve service and performance while looking for opportunities to reduce costs.
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• Collaborate with Finance department on financial budgeting and reporting, capital fund planning, and resource allocation.

Development, Real Estate & Portfolio Transformation

• Working closely with executive leadership, conduct portfolio analysis and update Asset Management Plan; recommend repositioning strategies (rehab, redevelopment, acquisition, conversion, or disposition) to strengthen long-term financial and physical viability of housing developments and of the organization.
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• Advance the CNI transformation plan and other revitalization initiatives; structure repositioning transactions (e.g., LIHTC, RAD/Section 18, mixed-finance, etc.) with public/private/philanthropic partners.

Community and Stakeholder Engagement & External Affairs

• Represent HACM in meetings with HUD, WHEDA, local government, investors, donors, residents, resident organizations, landlords, neighborhood groups, media, and other partners. 
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• Facilitate investor, lender, and state housing agency relations and coordinate communications with the various partners regarding LIHTC developments. 

People, Culture & Talent

• Lead and develop senior directors/managers in fostering a high-performing, collaborative, data-driven and accountable team culture that leads to the achievement of excellence and the implementation of best practices.
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• Promote a customer-service culture centered on dignity, respect, and timely resolution of resident concerns.

QUALIFICATIONS:

Minimum Qualifications

• Education: Bachelor’s degree in Public Administration, Urban Planning, Business, Finance, Law, Real Estate, or a similar field;
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• OR, 10 or more years of progressively responsible experience in public housing, affordable housing operations, or a closely-related field;
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• OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
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• Technical Expertise: Demonstrated proficiency with HUD programs (Public Housing, HCV/Section 8; knowledge of RAD/Section 18 helpful), affordable housing (LIHTC, mixed-finance), asset/property management, finance/budgets, procurement, capital planning, and compliance preferred. 
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• Other: Valid driver’s license

CORE COMPETENCIES:

• Resident-Centered Service: Provides excellent resident-centered customer service based on respect, dignity, and good communication.
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• Integrity and Trust:   Leads with honesty, transparency, and consistency; builds trust across all levels of the organization.
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• Strategic Execution: Provides strategic and operational leadership via measurable plans with budgets, milestones, and accountability.
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• People Leadership: Values professionalism and teamwork; coaches staff to ensure their development within the organization; manages change with empathy and clarity; maintains a responsive, solutions-focused approach to internal and external relationships.
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• Financial & Regulatory Acumen: Excellent knowledge of HUD/LIHTC regulations and has basic financial/budget skills.
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• Fair Housing & Access: Promotes compliance with fair housing laws and ensures policies and practices support equal opportunity for all residents.

We are Toshiba. We have an unwavering drive to make and do things that lead to a better world.

At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet. Our core values include: Do the Right Thing, Look for a better way, Always consider the impact and Create Together.

Toshiba America Energy Systems Corporation (TAES) provides energy industry solutions – new equipment, retrofits, maintenance, outage planning and more – for current and future power generation needs in the Americas, including thermal, hydro and nuclear power plants.

Position Summary

We are seeking a Mechanical Field Service Manager to work out of our West Allis, WI office.The Mechanical Field Service Manager is responsible for the planning and execution of customer maintenance outages within the North American Toshiba fleet as well as Other OEM Steam Turbines and Generators. This role directly manages Toshiba’s domestic Field Service Technical Advisors and Site Managers, while working closely with supporting services such as craft labor, subcontractors, and commercial operations. Key responsibilities include ensuring safety, quality, on-time delivery, budget adherence, and customer satisfaction through direct involvement in outage planning and execution. This role supports opportunity development in collaboration with sales, engineering, and proposal teams, and is responsible for building all outage schedules and cost estimates during project bidding. They oversee outage execution, manage project tracking to budget, ensure compliance with customer requirements, and drive standardized completion of outages. Additionally, the role promotes continuous improvement in training and development within Field Services processes through the established TA Training Program.

Essential Duties

• Collaborate closely with Toshiba Sales and Marketing to develop future opportunities for Field Services.
• Work with Toshiba Engineering to manage planned work scopes in alignment with fleet recommendations, provide practical and timely disposition of discovery work, and implement technological improvements to processes.
• Manage all aspects of the Field Service department, including employee safety, execution quality, on-time delivery, outage planning, resource and outage scheduling, department budgeting, performance appraisals, personnel development, and subcontractor coordination.
• Direct the development of estimates, specifications, and maintenance/work packages that define work scope and resource requirements for outage projects.
• Develop necessary performance plans and budgets to ensure adequate funding and staffing in support of the Company’s goals and objectives for maintenance services.
• Establish cost control and review measures to monitor outage performance and ensure expenditures are prudent and within budget.
• Continuously identify and refine the proposal process to reduce quote cycle time.

Travel

• Project Travel required, up to 25% during outage season.

Education and Required Experience

• 10 years’ experience in field service operations with experience in steam turbine and generator equipment maintenance and service.
• Strong initiative and self-motivation.
• Experience in managing a remote team.
• Solid engineering and commercial judgment skills.
• Strong analytical skills to prioritize work and troubleshoot issues efficiently.
• Advanced level of planning and organizational skills.
• Above average verbal and written communications skills, including: directing personnel, report writing, communication with all levels of stakeholders both internal and external.
• Experience in effective procedure and process execution.
• Experience with the use and application of ERP systems.
• Proficiency in Microsoft Office (Word, Excel, and Power Point) and knowledge of document management concepts and computer-based document management systems is needed. Familiarity with Microsoft Project is highly desired.

Physical Requirements (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.)

While performing the duties of this job, the employee is regularly required to talk or hear and stand. The employee is occasionally required to walk, use hands to finger, handle or touch, stoop, kneel, climb, balance, crouch or crawl. The employee must occasionally lift and /or move up to 25 lbs. and rarely lift and/or move up to 50 lbs. The specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment will vary depending on the customer’s facility and the work to be performed.

Work Environment

While performing the duties of this job, the employee regularly travels to customer sites and is exposed to outdoor weather conditions, work near moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The work within a customer’s facility is regularly loud and can often be extremely loud.

Additional Info

Toshiba employees enjoy a comprehensive compensation and benefit package including an annual bonus, a generous 401k match, health and wellness programs as well as generous time off.

Toshiba is an Equal Opportunity Employer.

Events to a T is a luxury event design and planning company creating beautifully curated celebrations that balance timeless style with personal expression. We specialize in thoughtfully designed, flawlessly executed events that blend creativity, precision, and an elevated guest experience, refining every detail to deliver celebrations that feel polished, intentional, and unforgettable.

We are seeking a part-time Event Assistant to support our events and help bring our clients’ visions to life. This role is ideal for someone who thrives in a fast-paced environment, enjoys hands-on work, and is passionate about creating seamless, memorable events.

Key Responsibilities Include

• Set up event day details, including linens, décor, table numbers, place cards, menus, and Events By Design rentals/equipment
• Strike and organize client décor and personal belongings after events
• Assist with vendor arrivals, check-ins, and answering onsite questions
• Supervise third-party vendor staff performance during events
• Support the Lead Planner to ensure the event runs smoothly and the guest and client experience is of the highest quality
• Follow planning documents and event timelines to maintain consistency and accuracy

Who You Are

• Reliable, organized, and hands on with a strong attention to detail
• Comfortable working in fast-paced, physically active environments
• Available to work on weekends for events
• Enthusiastic about delivering a luxury client experience

Why Join Events to a T?

• Work on visually impactful, detail-driven events
• Gain hands on experience in luxury event production
• Collaborate with a talented, high energy team
• Build skills and connections in the events industry

If you enjoy contributing to seamless event productions and helping bring beautifully designed celebrations to life, we’d love to meet you!

The opportunity

Delaware North Sportservice is hiring for seasonal Beer Vendors to join our team at American Family Field in Milwaukee, Wisconsin. As a Beer Vendor, you will provide our guests the highest level of customer service while serving alcoholic and non-alcoholic refreshments on event and game days.

If you are looking for a fast-paced role immersed in the excitement of game day, apply now.

Please note this is a commission based position.

Pay

$7.25 - $7.25 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Serve alcoholic and non-alcoholic beverages. 

• Serve beverages responsibly, requests identification, and adhere to all unit and company alcohol service policies and procedures. 

• Enter drink orders, and collect payment from guests for beverages served. 

• Complete sales and inventory report accurately. 

• All other duties assigned. 

More about you

• Must be at least 18 years of age. 

• Must be able to obtain a City of Milwaukee Bartending License.  

Physical requirements

• Ability to remain standing for the entire length of shift. 

• Constant walking, bending, reaching, and repetitive motions.  

• Ability to lift stock up to 50 lbs. 

• Working environment- noise level may be moderate to high during busy times. 

Shift details

Days
Evenings
Holidays
Weekends

Who we are

Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Job Description Job Description Full-Time Industrial Physician Assistant Location: Multiple sites in the greater Milwaukee area Schedule: 40 hours per week At Unify Health Services, we go beyond traditional healthcare.

As an Industrial Medical Provider, you???ll be instrumental in promoting health, preventing injuries, and supporting wellness for employees in a manufacturing environment.

This fast-paced, hands-on role requires adaptability, a proactive mindset, and a strong commitment to safety.

Safety-Kleen in Waukesha, WI is seeking a Sales and Service Route Driver. This role will train to drive a Class B box truck to provide onsite service for parts washer machines, pick up containerized hazardous waste, and sell products/services in a defined route. 
 

Safety-Kleen, a subsidiary of Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico.  Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.
 

• Health and Safety is our #1 priority and we live it 3-6-5!
• Focus on maintaining sustainability and cleaning the Earth 
• Recruiting Pay range; $26-28 per hour, First year projected income with overtime and incentive is $70-75K
• Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
• Own part of the company with our Employee Stock Purchase Plan
• Opportunities for growth and development for all the stages of your career
• Company paid training and tuition reimbursement

RESPONSIBILITIES
Key Responsibilities:

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• Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
  
• May visit 10-12 customer sites per day
  
• Switch out 15- & 30-gallon drums of solutions
  
• Service parts washer machines and clean out sediment from sinks
  
• Up-sell at customer locations and generate new leads in the field
  
• Service automotive repair, fleets, and manufacturing type businesses
  
• Complete daily scheduled services, deliveries, and pick-ups in a timely manner
  
• Follow all local, state (provincial) and federal compliance regulations and rules
  
• Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements
  
• Observe all company environmental health and safety operating guidelines
  
• Performs other duties as assigned
  

QUALIFICATIONS

Required Qualifications:

• 
  
• Class B CDL
  
• Obtain Hazmat and Tanker endorsement within 90 days of employment
  
• Basic computer and math skills
  
• Good written and verbal communication skills
  
• Strong customer service skills
  
• Perform physical functions per job requirements  
  
• Successfully complete a background check, drug test, and physical, by position
  
• Per OSHA’s Respiratory Protection standard, 29 CFR 1910.134, employees in positions requiring respirators are required to meet facial hair standards. 
  

• 
  
• Strong customer service skills
  
• Commercial route driving experience (Class C or Non-CDL)
  

Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact or 1-844-922-5547.

Position Summary: The Customer Service Representative is responsible for providing best in class customer service for a portfolio of assigned customers for our Healthcare & Specialty Division. We’re seeking a Customer Service Representative who thrives in a dynamic, fast-paced environment and takes pride in delivering

In this role, you'll act as a key liaison between customers and our sales, production, and shipping teams, ensuring orders are accurate, timely, and aligned with customer expectations. If you're a proactive problem-solver who enjoys building relationships, maintaining strong attention to detail, and driving continuous improvements in customer satisfaction, we’d love to have you on our team.

Essential Accountabilities:

• Champion the customer experience by proactively managing orders from placement to delivery, using a customer-centric approach
• Collaborate cross-functionally with internal teams (sales, production, shipping, etc) to ensure seamless communication and order fulfillment
• Leverage modern digital tools (email, Microsoft Excel, CRM systems, and order processing platforms) to receive, process, and track customer orders efficiently
• Create and maintain accurate customer records, including open order reports, order revisions, artwork approvals, and shipping requests
• Work in partnership with sales and operations teams to understand customer provided forecasts and how to better provide attention to meet these demands
• Escalate internal systematic/process concerns until final solution/resolution is provided to customer
• Identify and upsell opportunities by recommending new or complementary products to meet customer needs
• Maintain compliance with all company policies while ensuring exceptional attention to detail in every interaction

KEY CHARACTERISTICS & ABILITIES:

• Exceptional interpersonal and communication skills including strong verbal, written, and public relations skills
• Passionate about exceeding customer expectations
• Values teamwork and supports a team environment
• Desire to continually learn and improve skill set
• Skilled in deescalating situations both over the phone and in writing (email)
• Ability to maintain professional and helpful attitude in high-tension or stressful situations
• Assertiveness in pursuing resolution to issues
• Ability to build trust by providing information to in a way that is candid, informed, encompassing, and not manipulative: receive information from others in a way that demonstrates openness and thoughtful consideration of their ideas
• Must have high attention to detail and accurate data entry
• Must be able to manage multiple work items at one time with a high sense of urgency
• Must have strong problem solving and organization skills
• Shares learning with peers

Minimum Qualifications:

5+ years of experience as a Customer Service Representative at a manufacturing organization. Associate degree or bachelor’s degree preferred.

Required Skills:

• Tech-savvy: Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and CRM/order management tools
• Relationship-builder: Exceptional interpersonal and communication skills, with a focus on maintaining positive, professional relationships
• Detail-oriented and organized: Ability to prioritize tasks, manage time effectively, and maintain a high degree of accuracy
• Bilingual in Spanish is a plus but not required
• Ability to think critically, adapt to changing priorities, and resolve issues effectively

We are Toshiba. We have an unwavering drive to make and do things that lead to a better world.

At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet. Our core values include: Do the Right Thing, Look for a better way, Always consider the impact and Create Together.

Toshiba America Energy Systems Corporation (TAES) provides energy industry solutions – new equipment, retrofits, maintenance, outage planning and more – for current and future power generation needs in the Americas, including thermal, hydro and nuclear power plants.

Position Summary

We are seeking a Project Manager, New STG to work out of our West Allis, WI office (hybrid option available). The Project Manager will be responsible for managing the planning, coordination, and execution of New Steam Turbine Generator (STG) projects, including design, manufacturing, installation, and commissioning phases. This role will involve direct collaboration with Toshiba Japan, customer representatives, and EPC firms throughout the lifecycle of multi-year plant design and construction projects. The Project Manager will manage project documentation, financial reporting, and contract deliverables through all phases of the project.

Essential Duties

• Collaborate with Toshiba Japan and EPCs to plan and execute STG projects, ensuring alignment with customer expectations and contractual obligations.
• Coordinate and manage project documentation and deliverables using a formal Product Data Management (PDM) system.
• Thoroughly review, interpret, and manage contract terms and deliverables to ensure full understanding of project obligations, exclusions, and scope boundaries.
• Work with Toshiba Japan to plan, organize and direct project activities:
• Provide timely planning response from award through execution.
• Coordinate internal and external staffing and resource assignments.
• Update formal transmittals and recordkeeping.
• Budget updates and milestone tracking for invoicing and progress reporting.
• Serve as the primary liaison between customers, Toshiba Japan, and internal teams to facilitate project activities.
• Monitor and manage project timelines and budgets.
• Communicate work and schedule requirements across sales, engineering, field teams, suppliers, and vendors.
• Provide ongoing updates to stakeholders regarding progress, scope changes, and material/work status.
• Travel to customer site and Toshiba factory periodically as required.

Travel

Up to 15%

Education and Required Experience

• Bachelor Degree in Engineering or related field.
• 5 plus years’ experience in Mechanical Engineering, within a new construction or service environment, preferably in the power generation industry.
• Project Management experience required.
• Above average verbal and written communications skills, including: organization and direction of technical personnel, experience in procedure and process documentation and technical report writing.
• Expert project planning with utility outage or construction experience and solid organizational skills in a multi-tasking environment are essential.
• Proficiency in Microsoft Office and MS Project.
• Familiarity with product and document management, including PDM systems is preferred.

Physical Requirements (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.)

The employee must be able to lift up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit and talk and hear. The employee is frequently required to walk. The employee is occasionally required to stand; use hands to finger, handle, or feel and reach with hands and arms.

Work Environment

The majority of this work takes place in an office and the work environment is that of a typical office environment in a manufacturing setting where noise levels are usually moderate. Frequently the employee will interact with personnel in the plant where he/she may be exposed to higher noise levels.

Additional Info

Toshiba employees enjoy a comprehensive compensation and benefit package including an annual bonus, a generous 401k match, health and wellness programs as well as generous time off.

Toshiba is an Equal Opportunity Employer.