Jobs in Gurnee
303 positions found — Page 24
They drive complaint-related business decisions while shaping policies, procedures, and team development to cultivate growth, expertise, and regulatory excellence.
Job Description MAJOR RESPONSIBILITIES Oversee investigation quality, ensuring adherence to Medline’s standards and regulatory requirements Identify and execute continuous improvement initiatives to strengthen compliance, streamline efficiency, and ensure consistency in complaint handling across diverse teams with distinct needs Prepare reports and analyze complaint data to deliver actionable insights, enabling stakeholders to make informed decisions Partner with key stakeholders, such as divisional QA and/or product management, to ensure the complaint team’s processes and output effectively supports business needs Engage with internal and external customers by addressing inquiries, clarifying processes, and providing guidance on procedures Support internal and external audits related to complaint management and compliance Management Responsibilities: Manage and direct day-to-day activities of complaint teams to enable optimum performance and productivity Allocate resources, manage schedules, and ensure compliance goals are met Recruit, train, and develop professional employees, teams, and/or individual contributors through supervisors to support business objectives and long-term growth Drive results of direct and indirect reports through clear expectations, continuous performance evaluation, and job appraisal while fostering engagement via structured goal setting, feedback, reviews MINIMUM JOB REQUIREMENTS Education & Work Experience Bachelor’s degree and at least 4 years of product complaint resolution experience OR High School Diploma or equivalent and at least 6 years of product complaint resolution experience.
Knowledge / Skills / Abilities Experience processing all relevant details, understanding and prioritizing their importance and drawing clear and concise conclusions.
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
Experience taking the steps to ensure the assignment/project is accomplished within tight timeframes.
Experience with MS Office Suite and SAP.
Work Experience At least 2 years of experience managing people, including hiring, developing, motivating and directing people as they work.
Experience in Medical Device, Pharmaceutical, Food, Cosmetic, or Personal Products Industries.
DISCLAIMER All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s)/manager(s).
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $101,000.00
- $152,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Salary: $85,000
- $105,000 per year A bit about us: Decades-old Metals Manufacturing company offering stability, training, and terrific career opportunity! Why join us? We work on great projects and have a terrific, talented team who has earned credibility in the space.
We work with integrity, experience, and compassion.
Our benefits package and long-term career growth are terrific
- come join us! Job Details Job Details: We are currently seeking an experienced, reliable metals manufacturing project Estimator to join our team.
This is a permanent, full-time position offering a competitive salary and benefits package.
As a Project Estimator, you will play a critical role in our company's projects, providing accurate and comprehensive cost estimates that drive our success.
You will be working alongside a team of dedicated professionals committed to delivering high-quality results.
This role requires a deep understanding of construction processes, excellent numerical skills, and an analytical mindset.
Responsibilities: 1.
Review and comprehend technical and administrative documents such as Requests for Proposals (RFPs) and blueprints.
2.
Develop comprehensive, detailed cost estimates that incorporate material, labor, equipment, and production timelines.
3.
Coordinate with project managers, engineers, and other construction professionals to gather necessary data for estimates.
4.
Use specialized software and other tools to create and present estimates.
5.
Evaluate suppliers and subcontractors to ensure quality and cost-effectiveness.
6.
Participate in the negotiation and awarding of contracts.
7.
Monitor project progress to identify variances between estimated and actual costs and implement corrective actions when necessary.
8.
Maintain current knowledge of market trends, pricing, and construction processes.
9.
Assist in the preparation of budget and project reports.
Qualifications: 1.
Bachelor's Degree in Structural Engineering, Civil Engineering, or a related field.
2.
A minimum of 5 years’ experience in metals project estimating, with a proven track record of creating accurate and detailed estimates.
3.
Proficiency in reading and interpreting blueprints and technical documents.
4.
Strong knowledge of construction materials, processes, and equipment.
5.
Proficiency in using estimating software and other relevant computer applications.
6.
Excellent numerical skills and an analytical mindset.
7.
Strong negotiation and communication skills.
8.
Ability to work under pressure and meet strict deadlines.
9.
Detail-oriented with strong organizational and project management skills.
10.
A team player with the ability to work independently when needed.
Join us and be a part of a team that values professionalism, integrity, and commitment to excellence.
We look forward to receiving your application! Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
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This role focuses on retrospective complaint investigations, documentation updates, and cross-functional collaboration to ensure compliance with internal standards and external regulatory expectations.
Job Description MAJOR RESPONSIBILITIES: Review and remediate historical product complaints to ensure completeness, accuracy, and compliance with updated regulatory and internal standards.
Conduct retrospective investigations utilizing available data sources such as historical records, sample evaluations, image reviews, and trend analyses.
Analyze updated investigation findings to ensure accurate root cause and draft clear, concise complaint updates based on results.
Prepare and revise complaint records, including analysis summaries, closure statements, and remediation justifications.
Apply updated procedural guidelines to identify complaints requiring escalation, including initiation of Corrective and Preventive Actions (CAPA), Supplier Corrective Action Requests (SCAR), or Health Hazard Evaluations (HHE), based on trend analysis and reclassification outcomes.
Education: High School Diploma/Equivalent with 3+ year of experience in Quality within the Medical Device or Pharma Industry OR Bachelor’s degree in a relevant field with demonstrated experience handling product complaints in a regulated professional environment.
Knowledge / Skills / Abilities: Strong cross-functional collaboration skills and ability to manage multiple tasks under critical deadlines.
Strong analytical, critical thinking and problem-solving abilities with attention to detail.
Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) PREFERRED JOB REQUIREMENTS: 2+ years of experience with product complaint remediation efforts in a regulated industry Experience supporting efforts associated with or responding to FDA/ISO findings Experience with SAP or similar complaint investigation software Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $23.25
- $33.75 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Coordinate servicing, issues replacements or credits to customer.
Job Description MAJOR RESPONSIBILITIES: Run trending reports of complaints and initiate corrective action requests.
Update complaints in the SAP Complaint System.
Ensure complaint are logged accurately and closed.
Perform product complaint investigation through sample performance testing, image evaluation, historical data analysis and/or other complaint investigation techniques.
Based on these investigations, suggests product improvements.
Write complaint investigation summary letters to the individuals that reported the issues.
Issue credits, coordinate servicing, replacement orders, and/or RGA’s as required for complaint resolution.
Follow up with sales force on outstanding issues following the time frames established in written procedures.
Coordinate and track rework/stock checks of product as required in response to complaints.
Maintain compliance with QST and ISO regulations and Medline policies and procedures.
Education: High School Diploma or equivalent.
Knowledge / Skills / Abilities: Experience providing customer service to internal and external customers including meeting quality standards for services and evaluation of customer satisfaction.
Experience controlling and coordinating concurrent tasks, competing priorities, and critical deadlines.
Experience with Microsoft Office Suite.
PREFERRED JOB REQUIREMENTS: At least 1 year of experience in Quality Assurance and Quality Control in a FDA regulated industry.
Experience providing customer service to internal and external customers including meeting quality standards for services and evaluation of customer satisfaction.
Experience controlling and coordinating concurrent tasks, competing priorities, and critical deadlines.
Experience with Microsoft Office Suite FDA regulated industry experience.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $23.25
- $33.75 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Lakeside Drive, Waukegan, IL 60085 Are you a hands-on leader passionate about developing people? As a Software Development Team Lead at Uline, you’ll use your expertise in software solutions to guide a team behind the technology that supports our growing North American company! Careers Packed with Potential.
Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities Lead the design and development of complex business applications.
Manage a team of application analysts, providing hands-on technical guidance and reviewing design and code to ensure compliance with company standards.
Stay informed on current technology trends to ensure production of scalable, resilient software solutions.
Work with cross-functional Agile teams to align technology design with business goals.
Minimum Requirements Bachelor's degree in Information Technology, Computer Science or related field.
2+ years of application development with proven experience in managing teams.
Experience with custom application software development and packaged software implementations.
Uline does not participate in the H1-B lottery.
Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace.
All new hires must complete a pre-employment hair follicle drug screening.
All positions are on-site.
EEO/AA Employer/Vet/Disabled #LI-MT1 #CORP (#IN-PPITL2) #ZR-HQIT Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
This role is responsible for building and developing strong teams, optimizing daily performance, managing capital and resources, and ensuring reliable service for our customers.
The ideal leader brings a hands-on, people-first approach and a track record of improving productivity, quality, and operational results in a fast-paced distribution environment.
Job Description Responsibilities: Ensure order fulfillment and production are completed.
Plan, lead and measure all daily processes.
Plan, lead and manage all human resource processes at the local facility.
This includes staffing, performance management, compensation administration and training and development.
Ensure efficient utilization and proper return.
Manage all capital assigned to the distribution center.
Ensure material is received and moved correctly.
Oversee and monitor all aspects of inventory management.
Support contract negotiations for new business.
Provide timely responses to service failures and customer concerns.
Visit key accounts.
Ensure safe practices are in place and followed.
Monitor activities of the work team.
Ensure housekeeping guidelines are followed.
Oversee the maintenance of warehouse equipment and private truck fleet.
Requirements: Education Bachelor’s degree Relevant Work Experience At least 10 years experience in a distribution center environment.
At least 5 years management experience, with experience in sourcing and selecting supervisors, support personnel and warehouse associates.
Additional Willing to travel at least/up to 20% of the time for business purposes (within state and out of state).
Able to work a full early and late shift plus weekends a minimum of once a month.
Must be capable of lifting 50 pounds with the ability to stand or walk for prolong periods of time.
Ability to work in hot and cold environments (32F – 95F).
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $154,000.00
- $231,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Our fleet consists of 1,900+ trucks that feature newer equipment.
We manage a network of over 50 distribution centers nationally and provide 1-day shipping to 95% of the United States.
The Lead Driver is responsible for operating a straight truck to transport life-saving medical products to our local customers.
The Lead Driver plays a critical role in building positive relationships with our customers by ensuring timely, accurate, and safe deliveries.
Job Description Responsibilities: Encourage success of the local transportation team
- serving as a motivator and resource to drivers.
Serve as a liaison between the local transportation team and management – communicating goals to drivers and escalating information to management when needed.
Load and secure product from the Medline Facility into a truck.
Safely operate a Class A or Class B vehicle between the Medline Facility and multiple customer destinations on a delivery route.
Abide by Medline’s safety regulations, including wearing safety equipment where needed, performing safety checks, etc.
Unload and deliver product at our customer facilities, ensuring timely deliveries.
Provide in-person support to the customer – addressing their questions and needs and providing appropriate documentation upon delivery.
Communicate with dispatching team regarding necessary adjustments to delivery route or schedule in order to meet customer needs and maintain safe operations.
Maintain a travel and cargo log in accordance with Federal and State regulations and company policy.
Perform inspection of vehicle to ensure safe operation and sufficient fuel levels for continued vehicle use.
Required Experience: Minimum 2 years tractor trailer driving experience Class A CDL; Licensed to operate assigned vehicle.
Ability to meet Federal and State requirements for operation of commercial motor vehicles.
Clean driving record with no serious violations.
Preferred Qualifications High school diploma or equivalent What can you expect when you’re on board? Our drivers are home daily with our local routes – we care about work-life balance New and updated trucks and equipment Affordable medical, dental, vision & Rx plan Generous paid time off 401k with company match Professional growth and development opportunities Safety is our #1 priority Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $28.75
- $41.75 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Border Patrol Agent (BPA) - Experienced (GL-9 GS-11)
SAME MISSION, NEW DRIVE!
You love protecting your community and doing your part to keep our nation safe. But maybe you're looking for a change of scenery?
USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.
Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.
Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.
U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits:
Salary for newly appointed law enforcement Border Patrol Agents varies from:
Base Salary: GL-9/GS-11, $63,148 - $120,145 per year
Locality Pay: Varies by duty location.
Overtime Pay: Up to 25%
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.
All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:
- Big Bend Sector Stations – *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
- Buffalo Sector Stations – Wellesley Island
- Del Rio Sector Stations – Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
- El Paso Sector Stations – Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
- El Centro Sector Stations – El Centro, Indio, Calexico
- Grand Forks Sector Stations – Pembina
- Havre Sector Stations – Havre, Malta, Plentywood, Scobey, Sweetgrass
- Houlton Sector Stations – Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
- Laredo Sector Stations – Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
- Rio Grande Valley Sector Stations – Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
- San Diego Sector Stations – Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
- Spokane Sector Stations – Colville, Curlew, Metaline Falls, Oroville
- Swanton Sector Stations – Beecher Falls, Burke, Champlain, Newport, Richford
- Tucson Sector Stations – *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
- Yuma Sector Stations – Blythe, Yuma, Wellton
Duties and Responsibilities:
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
- Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
- Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
- Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
- Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications:
GL-9:You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:
- Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
- Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
- Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.
GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:
- Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
- Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
- Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)
SAME MISSION, NEW DRIVE!
You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery?
USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.
Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.
Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).
DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required.
U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits:
Salary for newly appointed law enforcement Border Patrol Agents varies from:
Base Salary: GL-9/GS-11, $63,148 - $120,145 per year
Locality Pay: Varies by duty location.
Overtime Pay: Up to 25%
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.
All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:
- Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
- Buffalo Sector Stations - Wellesley Island
- Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
- El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
- El Centro Sector Stations - El Centro, Indio, Calexico
- Grand Forks Sector Stations - Pembina
- Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
- Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
- Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
- Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
- San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
- Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
- Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
- Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
- Yuma Sector Stations - Blythe, Yuma, Wellton
Duties and Responsibilities:
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
- Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
- Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
- Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
- Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications:
GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:
- Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
- Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
- Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.
GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:
- Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
- Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
- Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans’ Preference: You may also be eligible for an excepted service Veterans’ Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.
You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
NOTE: As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
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