Jobs in Guilderland Ctr, NY

Job Title: Member Services Representative

Department: Membership

Work Location: Albany and/or Troy Clubhouse

Reports to: Membership Director

Salary: $15.50-$16.00/hr

Hours & Schedule: 15-25 hours/ week hours may vary based on hours of operation

Classification: Part-Time, Non-Exempt

Benefits: Sick leave, Supplemental health insurance, New York Paid Family Leave benefits, employee assistance program (EAP), and eligibility for additional third-party discounts.

Organizational Values

At the Boys & Girls Clubs of the Capital Area (BGCCA), you’ll find more than just a job. You’ll be part of realizing our mission to inspire and enable all young people, especially those who need us most, to realize their full potential as productive, responsible and caring citizens. Our team works together to ensure that youth in the Capital Area are given an opportunity to succeed and flourish in today’s fast paced environment.

Overview of Your Role

The primary function of the Member Services Representative will be to deliver professional customer service, relationship building and sales skills to create a welcoming environment at BGCCA. The incumbent will provide in-depth information related to BGCCA programs, activities, and special events while assisting with the attraction and retention of members, including the collection and processing of monetary transactions and information for members, participants and guests. The position also supports data collection and analysis systems and may assist with other administrative or clerical support activities as assigned.

KEY ROLES (Essential Job Responsibilities):

The following job functions are considered essential for this position:

• Greet and welcome guests as soon as they arrive at the office and notify appropriate staff of visitors.
• Maintain office security by following safety procedures and controlling access via the reception desk. (manage intercom system, monitor logbook, assist with main office security systems)
• Maintain electronic and hard copy filing systems, ensuring accuracy and timely updates for easy information retrieval.
• Keep updated records of office cash handlings and store all records appropriately.
• Provide basic and accurate information regarding Club programs/events in-person and via phone/email.
• Answer, screen, and forward incoming phone calls professionally
• Manage and update general voicemail/message service and receive and distribute messages accordingly.
• Receive, sort, and distribute daily mail/deliveries.
• Respond to and follow procedures for incidents and emergencies as the main point of contact.
• Act as the main point of contact for all Club-Main Office communications, including incident/injury reporting to external providers as necessary.
• Perform other clerical receptionist duties such as photocopying, sorting, filing, and data entry for Main Office staff as needed.

WORK ENVIRONMENT:

Fast-paced office environment serving as the primary reception and communication hub. Regular interaction with diverse populations including youth members, families, staff, and community partners. May involve handling cash transactions and confidential information.

TRAVEL REQUIRED:

No regular travel required. Occasional local travel between Albany and Troy locations may be requested based on operational needs.

RELATIONSHIPS:

Internal: Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain or interpret guidelines/instructions.

External: Maintains contact as needed with external community groups, schools, members’ parents and others to assist in answering questions or resolving issues that might arise.

CREDENTIALS, SKILLS/KNOWLEDGE REQUIRED:

Education and Experience:

• High School Diploma or GED required
• Associate's degree preferred
• Minimum 1 year experience in member services and/or customer service
• Experience with computers, software, phone systems, and data management preferred
• Must be 21 years of age

Required Certifications:

• Must complete all required BGCCA training within first 60 days of employment

Required Skills/Abilities:

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Ability to work independently and in a team-oriented environment
• Strong analytical and problem-solving skills
• Excellent organizational skills and attention to detail
• Ability to prioritize tasks appropriately
• Excellent time management skills with proven ability to meet deadlines
• Ability to function well in a high-paced and at times stressful environment
• Proficient with Google Office Suite or related software
• Cash handling experience preferred
• Must pass a comprehensive background check, including fingerprinting, child abuse clearance, and sex offender registry check, as required by BGCCA.

PHYSICAL REQUIREMENTS:

This position may require:

• Standing/walking for up to 6 hours per day
• Ability to lift and move up to 25 pounds
• Fine motor coordination for computer work and filing
• Regular verbal communication with children, staff, and parents
• Visual acuity to monitor office activities and review documents
• Ability to sit for extended periods while performing desk work

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The Boys & Girls Clubs of the Capital Area is an Equal Opportunity Employer and is committed to recruiting and hiring a diverse workforce. Persons from diverse backgrounds including communities of color, people with disabilities, and the LGBTQ+ community are encouraged to apply.

Compensation details: 16.25-16.75 Hourly Wage

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Inizio Engage has a long-standing partnership with a leading biotechnology organization across Commercial, Patient Solutions and Medical Affairs businesses.

We are seeking a Clinical Educator to deliver educational support to identified Healthcare Professionals and office staff within primary care and specialist facilities in the field of a designated disease state. The Clinical Educator will provide disease state education, related resources, and approved product education in accordance with program standards and compliance guidelines, while meeting all relevant expectations set by Inizio leadership.

This is your opportunity to join Inizio Engage and represent a top biotechnology organization!

What’s in it for you?

• Competitive compensation
• Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions
• Employee discounts & exclusive promotions
• Recognition programs, contests, and company-wide awards
• Exceptional, collaborative culture
• Best Places to Work in BioPharma (2022, 2023, & 2024)
• Certified Great Place to Work (2022, 2023, 2025)

What will you be doing?

• Provide disease state education, awareness, and approved resources to identified Healthcare Professionals and office staff as agreed by Inizio leadership
• Present educational programs, both live and virtual, tailored to the needs of each healthcare office
• Increase awareness of disease state through compliant education
• Educate office staff on diagnostic processes, disease state information, and approved product education including safety and adverse event information per label
• Develop and strengthen relationships with key healthcare professionals and office staff
• Identify and support referral pathways across multidisciplinary teams
• Facilitate the development and provision of services across multiple healthcare sectors
• Use only approved materials provided by Inizio. Materials may not be changed, copied, or distributed
• Complete all required training courses and competency assessments within specified timeframes
• Ensure accurate and timely documentation of all office interactions and required reporting activities
• Capture time and expenses through the designated Inizio systems
• Maintain professional registration and/or licensing as required by applicable state laws
• Attend local and national meetings and/or conferences to remain current on program developments and share best practices
• Maintain company equipment and materials in accordance with company instructions
• Comply with all Inizio policies and procedures and all applicable compliance standards
• Be contactable during working hours to respond to inquiries and perform responsibilities
• Possess a full, valid United States driver’s license at all times and notify Inizio immediately of any offenses or accumulation of penalty points
• Effectively manage assigned territory and travel as needed, including overnight travel
• Perform other duties as requested
• Clinical Educators do not provide nursing services, medical or treatment advice, and do not market or promote pharmacological products.

What do you need for this position?

• Qualified Healthcare Professional with current state license (Respiratory Therapist or Registered Nurse preferred)
• Associate’s Degree, Bachelor’s Degree, BSN, or equivalent work-related experience
• Minimum of 3+ years’ experience working in a specific disease state or related field; respiratory experience preferred
• Previous experience in pharmaceutical or biotech industry as a clinical educator or in sales preferred
• Excellent professional communication and presentation skills
• Ability to present to physicians and various members of office staff
• Strong interpersonal and organizational skills
• Demonstrated ability to manage multiple responsibilities and territory priorities
• Self-starter with high personal motivation
• Evidence of continual professional development and commitment to maintaining clinical knowledge
• Willingness to travel up to 75%, including overnight stays
• Ability to lift and carry up to 25 pounds and operate standard office equipment

About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at: Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.

Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.

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• Paid time off
  
• 401(k) matching
  
• Health insurance
  
• Retirement plan
  
• Military leave
  
• HRA
  
• Vision Insurance
  
• Dental insurance
  
• Disability insurance
  
• Life insurance
  
• Paid holidays
  
• Flexible schedule
  

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• Review plans, specifications and addenda to understand scope, site conditions and bid requirements under supervision.
  
  
• Perform quantity takeoffs for chain-link, ornamental steel/aluminum, security fencing, wood/composite, gates/operators and related items; prepare material and labor extensions.
  
  
• Solicit, receive and compare vendor and subcontractor quotations; maintain a quote log and ensure pricing is current prior to bid.
  
  
• Prepare basic quotations and scope letters for small projects and service work; assemble clarifications, alternates and exclusions as directed.
  
  
• Maintain the bid calendar and bid list daily; track plan revisions and distribute updates to the team to ensure current documents are used.
  
  
• Draft and route pre-bid RFIs; attend pre-bid meetings and site visits with a Senior Estimator when requested.
  
  
• Enter opportunities and customer information into company systems (CRM/ERP); organize electronic plan files and bid folders.
  
  
• Prepare start-up sheets for order entry after award and support smooth handoff to Operations/Project Management.
  
  
• Follow up with customers on outstanding quotations; log outcomes and update hit-rate data.
  
  
• Update unit-price databases and estimating templates; research new materials and supplier pricing.
  
  
• Support compliance requirements for public work (e.g., prevailing wage, M/WBE participation, bonding and insurance certificates) as directed.
  
  
• Assist teammates and perform other responsibilities as assigned.
  
  

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• Minimum Education - associate's degree in construction management, Civil Engineering, Business or related field; or an equivalent combination of education and relevant experience.
  
  
• Minimum Experience - 0-2 years estimating, project engineering or field experience; fencing, site/civil or specialty contractor experience preferred.
  
  
• Computer Knowledge - Microsoft Outlook, Excel and Word required. Bluebeam (or similar) strongly preferred; digital takeoff software experience is a plus.
  
  
• Skills - Ability to read civil/architectural plans; strong math skills (geometry & linear measurement); attention to detail; clear written and verbal communication.
  
  
• Other - Valid driver's license and ability to travel locally for pre-bid site walks; able to lift plan sets up to 25 lbs and navigate active construction sites.
  
  
• Supervision - Reports to VP of Estimating; receives day-to-day direction from Estimators/Senior Estimators.
  
  

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• Paid time off
  
  
• 401(k) matching
  
  
• Health insurance
  
  
• Retirement plan
  
  
• Military leave
  
  
• HRA
  
  
• Vision Insurance
  
  
• Dental insurance
  
  
• Disability insurance
  
  
• Life insurance
  
  
• Paid holidays
  
  
• Flexible schedule
  
  

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Established in 2006, Pro Max Fence Systems, LLC has become a trusted leader in perimeter security, delivering top-quality fencing solutions for commercial and residential applications. We proudly serve diverse industries, including transportation, utilities, education, government, corrections, and residential development, offering a range of products such as chain link, ornamental fencing, automated gate systems, access control, sound walls, and high-security barriers. Our work is driven by core values that shape every decision and partnership: Safety-Minded, Integrity, Customer First, Respectful, Quality-Focused, Collaborative, Driven, and Innovative.

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• Traveling to jobsites up to 80% of the working week, locations determined in coordination with Operations staff and Safety Manager.
  
• Aids in training employees in workplace safety guidelines.
  
• Coordinates accident investigations and reporting for the company.
  
• Investigates and corrects specific safety violations on job sites.
  
• Conducts and documents employee safety observations, Company property and construction site inspections, and periodic Company vehicle safety inspections.
  
• Works directly with Project Managers and Field Personnel to address safety concerns.
  
• Ensures adequate PPE levels for project/site locations.
  
• Determines all needed PPE and training for workers as needed.
  
• Develops and conducts site specific toolbox talks and daily safety plans.
  
• Drives and promotes zero incidents through EHS culture.
  
• Helps to ensure the company's compliance with local, state and federal workplace environmental health and safety regulations.
  
• Participates in Safety Committee meetings.
  

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• Enrolled in a bachelor's degree program (EHS, Safety preferred)
  
• OSHA 30 certification obtained within 30 days
  
• Valid Driver's License
  
• Ability to maintain a balance between teamwork and compliance with safety issues
  
• Significant experience with Microsoft Office (i.e., Word, Excel, PowerPoint) applications
  
• Ability to deal with intense situations in a professional manner
  
• Excellent customer service skills
  
• Demonstration of a positive attitude
  
• Ability to think strategically, make sound decisions, and produce accurate and timely results is required.
  
• Building positive working relationships with multiple levels of employees, management, and customers is required.
  
• Demonstrating integrity and professionalism is required.
  
• Demonstrating commitment to company values is required.
  
• Excellent organizational skills are required.
  
• Ability to follow-up on tasks and assignments in a timely manner is required.
  
• Excellent written and verbal communication skills are required.
  
• Ability to perform basic business mathematical functions is required.
  
• Ability to work with minimal supervision is required.
  
• Ability to work effectively in a team environment is required.
  
• Complying with all operating policies, procedures, executed plans, and programs.
  

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• Minimum Education - associate's degree or related experience preferred.
  
• Minimum Experience - Four or more years of accounting/bookkeeping experience.
  
• Computer Knowledge - Four or more years of hands-on use of accounting software and Microsoft Excel.
  
• Supervision - Reports to Payroll Manager
  

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• Paid time off
  
• 401(k) matching
  
• Health insurance
  
• Retirement plan
  
• Military leave
  
• HRA
  
• Vision Insurance
  
• Dental insurance
  
• Disability insurance
  
• Life insurance
  
• Paid holidays
  
• Flexible schedule