Jobs in Greendale Wi Flexible

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Specialist, IRIS Consulting (Milwaukee, WI)
Salary not disclosed
MILWAUKEE, Wisconsin 3 weeks ago

IRIS Consultant 


JOB DESCRIPTION 


Job Summary 


 


Do you want a career where you build lasting relationships with the people you partner with? Do you want to make a difference in the lives of people with long-term health care needs? Then TMG wants to hear from you!  


 


We’re currently looking for someone with a social services or human services background to join our team. This is a remote position, where you will partner with people in your community who are enrolled in the Wisconsin IRIS Program and the TMG IRIS Consultant Agency. While your office will be home-based, you will have regularly scheduled visits with IRIS participants in their home and community. 


 


As an IRIS Consultant (IC), you will build relationships with the people you partner with and help them navigate and get the most out of the Wisconsin IRIS program – a Medicaid long-term care option for older adults and people with disabilities. You can learn more about the IRIS program on the Wisconsin Department of Health Services website here. Together, you will identify the long-term care goals of the people enrolled in IRIS, and find creative ways to achieve those goals.


 


ICs play an important role in helping people of various backgrounds and abilities live the lives that they choose. In fact, people constantly tell us how supportive our ICs are and what a positive impact our ICs have had on their lives! Successful candidates for this position will be compassionate, genuine, resourceful partners with an eye for high quality work, and who are excited to work side-by side with people enrolled in IRIS. 


 


As an IC, you will connect people to the resources available in their community. You will also help them develop customized IRIS plans for achieving their goals related to employment, housing, health, safety, community membership, transportation, and lasting relationships. While you will have a routine for the work that you do, no two days are alike! 


 


TMG wants to find the best possible candidates, so we created this Realistic Job Preview to provide you with an inside look at the position and our organization. Find out more about the IRIS Consultant position by clicking on the link and then reviewing the job posting below. 


 


TMG is committed to maintaining a diverse and inclusive workforce and prioritizes helping staff have a good work/life balance. Even though the position is remote, you’ll have lots of support from your TMG team and coworkers across the organization. If this sounds like the job for you, apply today!


 


KNOWLEDGE/SKILLS/ABILITIES 


 



  • Required to meet in person with the IRIS participant a minimum of four times per year, with one required annual visit in the home of the participant. Because IRIS is a self-directed program, it is important for ICs to be available upon the request of the participant. 
  • Responsible for providing program orientation to new participants. During this time, participants will learn their rights and responsibilities as someone enrolled in the IRIS program, including verifying legal documents, completing employee paperwork and the responsible use of public dollars. 
  • Explore a broad view of the participant's life, including goals, important relationships, connections with the local community, interest in employment, awareness of the Self-Directed Personal Care option, and back-up support plans. 
  • Assist participants in identifying personal outcomes and ensure those outcomes are being met on an ongoing basis, all while staying within the participant's IRIS budget and within the requirements of the IRIS program determined by the Department of Health Services (DHS). 
  • Responsible for documenting all orientation and planning activities within the IRIS data system (WISITs) within 48 business hours of the visit with the participant. 
  • Research community resources and natural supports that will fit the individual outcomes for each participant and share that information with them as it becomes available. 
  • Responsible for documenting progress and changes as needed within the plan and the data system anytime a modification is requested by a participant. 
  • Budget Amendment or One-Time Expense paperwork may be required depending upon factors associated with the participant and their individual IRIS budget. 
  • Educate participants on how to read and interpret their monthly budget reports to ensure that participants operate within their budget. Being a liaison between the Fiscal Employer Agency and the IRIS Consultant Agency is also a large part of the position, which includes assisting participants with provider billing, seeking support brokers, tracking receipts, ensuring their workers are paid and mitigating areas of potential risk or conflicts of interest. 
  • Responsible to develop engaged and trusting relationships with participants and communicate program changes and compliance effectively. 
  • Responsible to maintain confidentiality and HIPPA compliance.
  • Work collaboratively with other IRIS Consultant Agency staff in order to ensure a successful implementation of participants' plans. 
  • Attend in-person monthly team meetings with other ICs and their supervisor. In addition, weekly IC and IRIS Consultant Supervisor phone check-ins may occur, along with other duties as assigned. 

     

Required Qualifications




• At least 2 years experience in health care, preferably in care coordination, and at least 1 year of experience serving target groups of the IRIS program (adults with intellectual/physical disabilities or older adults), or equivalent combination of relevant education and experience.

• Bachelor’s degree in a social work, psychology, human services, counseling, nursing, special education, or a closely related field (or four years of commensurate experience if no degree).

• Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements unless otherwise required by law.

• Ability to develop positive and effective work relationships with coworkers, clients, participants, providers, regulatory agencies and vendors.

• Ability to work independently with minimal supervision and demonstrate self-motivation.

• Demonstrated knowledge of long-term care programs.

• Familiarity with principles of self-determination.

• Problem-solving and critical-thinking skills.

• Excellent time-management and prioritization skills.

• Ability to focus on multiple projects simultaneously and adapt to change.

• Ability to develop and maintain professional relationships and work through challenging situations.

• Comfortable working within a variety of settings with ability to adjust style as needed to work with diverse populations, various personalities, and personal situations.

• Demonstrated knowledge of community resources.

• Proactive and detail-oriented.

• Excellent verbal and written communication skills.

• Microsoft Office suite/applicable software program(s) proficiency.

 




To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V


#PJHS


#HTF

Pay Range: $19.84 - $38.69 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

permanent
Enablon Senior Consultant / Lead (PST)
$250 +
Town of Norway, WI 3 weeks ago

Enablon Senior Consultant / Lead


Contract | Remote | Pay rate: $60-65/hr. (W2) | Experience: 8–10 Years


Key Responsibilities:

  • Lead and deliver end‑to‑end Enablon implementations, from requirement gathering through deployment and post‑go‑live support.
  • Independently manage project execution, ensuring scope, timelines, and quality standards are met.
  • Design and implement NABASIC‑based development for Enablon modules as per business needs.
  • Collaborate with business stakeholders to gather requirements, provide solution recommendations, and drive alignment.
  • Act as the primary point of contact for stakeholder communication, including status updates, risk management, and issue resolution.
  • Configure and customize Enablon applications, workflows, forms, reports, and dashboards.
  • Ensure best practices, governance standards, and compliance requirements are followed.
  • Support testing activities including unit testing, system testing, and user acceptance testing (UAT).
  • Mentor junior team members and provide technical guidance as needed.
  • Prepare technical documentation and solution design artifacts.

Required Skills & Qualifications:

  • 8–10 years of hands‑on Enablon experience.
  • Strong expertise in NABASIC scripting and development.
  • Proven ability to independently drive one‑to‑end project completion.
  • Strong stakeholder management and communication skills.
  • Experience working with cross‑functional and global teams.
  • Solid understanding of EHS, Risk, Compliance, or Sustainability modules within Enablon.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!


About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells


ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast‑changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –Manpower, Experis, Talent Solutions, and Jefferson Wells– creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity — as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World’s Most Ethical Companies for the 13th year — all confirming our position as the brand of choice for in-demand talent.


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Not Specified
Managing Director, Investment Banking / Business Services Mergers & Acquisitions (M&A)
$250 +
Town of Texas, WI 3 weeks ago
Overview

At Portage Point Partners (Portage Point), you are not a cog in a legacy machine, you are shaping strategy, influencing outcomes and getting rewarded for driving impact. Backed by New Mountain Capital, Portage Point is recognized for accelerated growth and is consistently featured in rankings from Inc.5000, The Financial Times and Consulting Magazine. This recognition is a testament to our focus on excellence, intensity and pace and ability to attract blue chip talent committed to delivering best-in-class outcomes. Our cross-functional platform spans the full business lifecycle and offers middle market clients integrated solutions across Transaction Advisory Services (TAS), Transaction Execution Services (TES), Office of the CFO (OCFO), Valuations (VAL), Performance Improvement (PI), Interim Management (IM), Investment Banking (IB) and Turnaround & Restructuring Services (TRS).


The IB team advises on Mergers & Acquisitions (M&A), capital raises, restructurings and special situations. Through delivering bespoke solutions to every transaction, the IB team has direct exposure to firm leadership and clients.


The Managing Director, IB // Business Services M&A at Portage Point represents a unique opportunity to assume a wide range of responsibilities and make a significant impact. This Managing Director is a business development and client delivery leader and will leverage the firm's rapidly expanding platform to further establish the M&A practice. The Managing Director, IB // Business Services M&A will report directly to the IB Practice Line Leader and will develop new and existing client relationships, lead complex engagements and ensure all engagements deliverables are high-quality and impactful. You will lead key initiatives, manage discrete workstreams and work closely with senior leaders. If you thrive in a high-performance culture and want to help build the future of a rapidly growing consultancy, this is the right role for you.


Responsibilities

  • Work with the Portage Point team to lead execution of all deliverable workflows necessary to consummate transactions for middle market companies undergoing growth, transformation and transition
  • Sell engagements across a network of senior executives, private equity firms, entrepreneurs, lenders and lawyers
  • Review and analyze client financial statements and projections, financial modeling, accounting, due diligence on balance sheet and P&Ls
  • Create and present client deliverables
  • Negotiate, document and assist in transaction execution
  • Provide coaching and mentorship to junior team members
  • Lead or support internal trainings and best practice sharing
  • Lead business development and client relationship efforts
  • Lead talent acquisition and firm-building initiatives
  • Contribute to creating a high-performing and inclusive culture

Qualifications

  • Bachelor’s degree from a top undergraduate program
  • Located in or willing to relocate to Atlanta, Boston, Chicago, Dallas, Houston, Los Angeles, Nashville, New York, Palm Beach or Philadelphia
  • Invested in a team-based culture, motivated to collaborate in office four days per week and willing to work at client sites as needed
  • 15 plus years of middle market investment banking experience
  • Established book of business in the Business Services sector with demonstrated ability to develop new business across a network of corporate relationships, private equity sponsors, lawyers and / or lenders
  • Maintains Series 79, 63 and 24 FINRA license or ability to obtain within 120 days of employment
  • Experience with privately held and sponsor-backed businesses
  • Commanding knowledge of current market terms and trends
  • Expertise in project management and client-facing activities, including leading client presentations, business development meetings, developing work plans, planning and execution of work, supervising team and coordinating with other internal and external service providers
  • Superior written and verbal communication skills, including executive-ready presentation and reporting skills
  • Proven ability to thrive in lean, fast-moving teams
  • High attention to detail, responsiveness and ownership mindset
  • Track record of success in high-pressure, client-facing environments

Compensation

$1,200,000 - $3,000,000 a year


The City of New York and the State of California require Portage Point to provide compensation for this role. This range represents the anticipated minimum and maximum cash compensation for this position based upon a good faith and reasonable estimate. The final compensation for this position will be set based on the applicant’s qualifications (education, training and / or experience related to this role), and therefore, may fall outside the range shown, depending on the circumstances.


Investment Banking Services are offered through Triple P Securities, LLC. Member FINRA, SIPC.


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Not Specified
Senior MD, Investment Banking & M&A Growth
🏢 Portage Point Partners
$250 +
Town of Texas, WI 3 weeks ago
A leading financial consultancy in the United States is seeking a Managing Director for its Investment Banking (IB) team.

This role offers a unique opportunity to lead complex M&A transactions and manage client relationships.

The ideal candidate has over 15 years of investment banking experience, strong leadership skills, and a proven ability to thrive in a high-performance environment.

The position offers a competitive compensation package of $1.2M to $3M annually.
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Not Specified
Enablon Lead Consultant — Remote, NABASIC Expert
🏢 ManpowerGroup Global, Inc.
$250 +
A global workforce solutions leader is seeking an Enablon Senior Consultant for a remote role.

You will lead comprehensive Enablon implementations, liaising with stakeholders and ensuring project timeliness and quality.

The ideal candidate has 8–10 years of Enablon experience, strong NABASIC skills, and excellent communication abilities.

This position offers a competitive pay rate of $60-65/hr on a contract basis, providing the opportunity to work in a dynamic environment and influence organizational transformation.
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Remote working/work at home options are available for this role.
Not Specified
Executive Underwriter - Large Accounts - Hybrid - Chicago, IL
Salary not disclosed
Chicago, IL, Hybrid 3 days ago
Back Executive Underwriter - Large Accounts - Hybrid #4571 Multiple Locations Apply X Facebook LinkedIn Email Copy Job Description:

In this position, you will underwrite new and renewal business which includes solicitation, selection and pricing of highly complex multi-line risks (workers compensation, commercial auto, general liability). You will actively and creatively pursue new commercial insurance solutions including guaranteed cost, large deductible and retro account opportunities throughout the territory through your network of national and regional brokers and agents. Maintain and develop prospects in order to have a strong base of future opportunities to build your large account book. Contribute to the development of broker and agency management strategies and lead the development and execution of relationship management plans.



Responsibilities:





  • Analyze, select and profitably price coverage for commercial risks and determine terms and conditions of coverage on new and renewal business.

  • Apply and conform to underwriting rules and guidelines, rating manuals, insurance laws/ regulations.

  • Utilize a consultative selling approach to generate new business consistent with underwriting strategy and in coordination with service team members to include accurately assessing the needs of the broker and the client and formulating solutions that effectively address those needs.

  • Analyze underwriting & marketing activities and corresponding results; prepare reports to management.

  • Mentor and provide technical training and guidance to coworkers.

  • Determine, coordinate and direct account management activities with various departments.

  • Negotiate and deliver proposals to producers and buyers.

  • Develop and maintain client relationships and coordinate service team efforts.

  • Identify opportunities for organizational improvement and recommend solutions.

  • Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.



Requirements:


  • Bachelor's degree or equivalent experience required.

  • 7 years of casualty underwriting with an insurance carrier required.

  • Advanced understanding and technical knowledge of underwriting mechanics and fundamentals.

  • Advanced knowledge of casualty coverage and loss sensitive deal structures (retrospective rating, large deductible, captive, and self-insurance). Additional knowledge in financial analysis, account management and collateral management is desired.

  • Advanced knowledge of local and regional market conditions as well as industry trends.

  • Prior experience in or knowledge of Midwest markets and ability to travel within these markets is strongly preferred.

  • Advanced knowledge of underwriting territory and strong relationships with the local distribution network (local and regional agents, national and regional brokers, and select consultants).

  • Demonstrated proficiency in the successful marketing and prospecting of business opportunities, as well as, relationship building and agency management skills.

  • Ability to create a presence that conveys interest, conviction, and energy in maintaining relationships with external business partners.

  • Strong ability to effectively communicate verbally and in writing to uncover business needs.

  • Ability to foster creative solutions that resonate with external business partners.

  • Ability to interact with various levels of management and support personnel.

  • Advanced skills in marketing, analysis, decision making/problem solving, planning and organizing; sales and negotiation and mathematical proficiency.

  • Strong desire to work collaboratively and foster a team oriented environment with Claims, Risk Control and other departments.

  • Willingness to travel for business purposes. Underwriters are expected to be visible with their agents and brokers in order to develop and maintain solid relationships and generate an adequate flow of qualified business.

  • Chartered Property Casualty Underwriter (CPCU); Associate in Risk Management designation or other professional designations are desired.


Remote working/work at home options are available for this role.
Not Specified
Sr. Financial Systems Analyst (Hybrid)
Salary not disclosed
Chicago, IL, Hybrid 3 days ago

Sr. Financial Systems Analyst

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Financial Systems Analyst on our Finance team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Sr. Financial Systems Analyst, you will provide administrative
and functional maintenance and support for AMA's financial applications,
including Infor/Lawson, Oracle EPM (Hyperion), Blackline, Ironclad, Concur, and
other Finance-led systems. Focus on business process management, system
utilization, and ensuring data integrity across Finance. Liaise
with internal customers, functional areas and IT resources as well as external
vendors including hosting and SaaS providers.

RESPONSIBILITIES:

Financial Systems Management

  • Provide functional support for month-end closing activities, monitor interfaces, troubleshoot user issues, meta-data maintenance, and financial systems operation.
  • Perform requirement gathering, analysis, documentation, and coordination of system enhancements or configuration changes based on Finance business needs.
  • Conduct testing and user acceptance for system changes.
  • Identify system issues by understanding Finance business processes and develop solutions to resolve the issues.
  • Collaborate with internal customers, functional areas, and IT resources to evaluate opportunities for system optimization.
  • Participate in troubleshooting sessions for system issues, proposing business-side solutions and providing subject matter expertise.
  • Maintain the security, confidentiality, and integrity of data on all AMA financial systems.

Documentation, Process, and Project Management

  • Document and analyze business processes, system configuration, and user procedures.
  • Support transition planning, system upgrades, and releases in conjunction with IT and vendors, providing business-side expertise and functional testing.
  • Provide input on changes requests and assist in evaluating system impacts.
  • Prepare training materials and support end users.
  • Work on cross-departmental initiatives to streamline processes/workflows to improve efficiency of monthly financial closes.

Technical Collaboration

  • Perform limited hands-on scripting, including simple SQL queries,
  • Collaborate with IT teams for complex technical tasks, integrations, and technical troubleshooting.
  • Work with system vendors and IT to support system upgrades, enhancements, and drive issue resolution.
  • Document data flows between Finance systems and assist in defining requirements for integrations.

May include other responsibilities as assigned

REQUIREMENTS:

  1. Bachelor's Degree in Finance, Accounting, Information Systems,
    or a related field required.
  2. 5+ years of experience working on finance business processes and
    a suite of financial applications including Infor/Lawson or similar ERP systems
    required.
  3. In depth expertise with multiple financial system cycles including
    accounts receivable, accounts payable, general ledger and bank settlement
    processes.
  4. Demonstrated ability to gather and document business
    requirements, assist with solution configuration / design, and coordinate user
    acceptance testing.
  5. Strong collaboration skills with IT and vendors.
  6. Working knowledge of both relational and multi-dimensional data
    modeling concepts and processes using Microsoft SQL.
  7. Strong analytical and problem-solving skills, with the ability
    to understand complex financial definitions and information and grasp
    technology concepts.
  8. Demonstrated experience supporting, configuring, and
    administering financial systems, ideally Oracle Lawson, Hyperion, Concur, or
    similar ERP platforms, including coordinating enhancements with IT and vendors.
  9. Excellent written and oral communication skills to translate
    business needs into clear requirements for IT partners.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

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Remote working/work at home options are available for this role.
Not Specified
Customer Support Representative (Remote)
🏢 Puffy
Salary not disclosed

Position: Customer Support Associate

Location: Remote (New Hampshire)

Compensation: Base Pay: $21.00 - $22.50 / hour

Total Compensation: Top performers exceed $31.50/hour + Uncapped bonuses


What this means: Uncapped earning potential with a proven 40%+ uplift for high performers.


Puffy is looking for an elite Customer Support Associate to join our fast-growing eCommerce/DTC brand. This role is for a strategic problem-solver who is skilled in empathetic communication and handling complex customer issues, ready to use AI as an unfair advantage to deliver legendary customer experiences.


Responsibilities:

  • Own the Customer Relationship: Respond to and own customer issues from first contact to final resolution, providing the foundation for Puffy's award-winning customer experience.
  • Become Our On-Site Brand Champion: Utilize autonomy and advanced tools to manage customer interactions, provide thoughtful solutions, and maintain Puffy's brand reputation.
  • Engineer a Seamless Customer Experience: Manage the flow of customer feedback, keeping meticulous records and providing key insights to the organization.
  • Utilize AI Co-pilot: Partner with our proprietary AI co-pilot to automate routine inquiries, allowing focus on strategic problem-solving and creating exceptional customer experiences.
  • Leverage Modern Support Stack: Architect a modern customer experience using tools like Zendesk, Gorgias, or Freshdesk across an e-commerce platform like Shopify.
  • Command High Volume Inquiries: Confidently manage a high volume of customer inquiries.


Ideal Profile:

  • 1-2+ years of proven customer support expertise in fast-paced, high-stakes environments
  • Master of professional communication with ability to command high volume inquiries
  • Fast and accurate typist: 50+ WPM required
  • Proficient in modern support systems: Zendesk, Gorgias, or Freshdesk on Shopify
  • Excited by technology and sees AI as a partner that enhances skills


The Puffy DNA

We're restless, perpetually hungry, and fast-paced, driven by an unwavering belief that we can outperform any competitor — regardless of their size.

  • Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity.
  • Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively.
  • Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft.
  • Go All-In: When the mission demands it, we rally as one team to cross the finish line.


Your Total Compensation & Benefits


Compensation:

  • Base: $21–$22.5/hour + unlimited and uncapped bonus earning potential

Health & Protection:

  • Comprehensive medical, dental, and vision insurance

Time Off:

  • Generous Paid Time Off (PTO) + US Public holidays

Work Environment:

  • Access to AI-native tool stack
  • Learning & development opportunities
  • International team collaboration (14+ nationalities)

Other Benefits:

  • 401(k) with Company Match
  • Free Puffy mattress after 6 months
  • $1,000 Puffy/Halo Board store credit after 1 year


Ready to Shape Your Story?

Click "Apply" and take the first step.


Remote working/work at home options are available for this role.
Not Specified
Bloomingdale's Credit Customer Care Specialist, Full time -Hybrid Flex. Various Schedule W/ weekend.
🏢 Macy's
Salary not disclosed
Tampa, FL, Hybrid 3 days ago

Job Description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.


*Class start date 04/06/2026

Job Overview

Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. Bloomingdale’s Credit Experience Advocates are responsible for delivering an intimate and distinctive customer experience by responding to Bloomingdale’s customer inquiries via phone, chat, or email. Experience Advocates will provide full ownership to credit related inquiries, seizing the opportunity to rewrite the end of the story. Experience Advocates will leverage an environment of continuous learning and education to foster and achieve creative resolutions. We are driven by our desire to win with our customers by being available, knowledgeable, and always engaging.


What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.


What You Will Do

  • Deliver a luxury customer experience through greeting and engaging the customer and providing a genuine and friendly interaction
  • Respond to customer inbound calls, chat, or email in an efficient and friendly manner. Always conveying empathy for customer friction points.
  • Promote and communicate current sales and loyalty promotions.
  • Conduct extensive account research to provide appropriate resolution to customer issues or disputes related to credit reports, billing, payments, account balances, and other credit-related matters, including following up with the customer as needed
  • Accurately record and maintain customer information, interactions, and case details in agent desktop systems.
  • Engage and collaborate with stores, key stakeholders and business leadership on complex and escalated situations showing our customers that our connection makes us like No Other Store in the World.
  • Be entrepreneurial and leverage elevated empowerment to manage appropriate customer accommodations.
  • Always act with integrity, humanity, humility, and respect.
  • Regular, dependable attendance and punctuality.
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
  • Responsibilities may fluctuate due to business need and colleagues may be responsible to correspond with customers via inbound calls, chats, or emails.

Who You Are

  • Ability to integrate Bloomingdale’s customer experience model into all interactions
  • Adaptable and able to adjust quickly to changing customer expectations and needs
  • Ability to be a self-started who is comfortable taking the initiative to learn new things; strong decision-making abilities; strong analytical skills
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
  • Experience in customer service or a related field, preferably in the credit services industry or luxury selling
  • Strong verbal and written communication skills
  • Empathic, patient, and professional while dealing with customers, especially in stressful situations Enjoy meeting people, learning about them, and sharing information
  • Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
  • High-School diploma or related experience

Essential Physical Requirements You Will Perform


  • This position requires talking, sitting and reaching with arms and hands.
  • Involves sitting and talking for at least two consecutive hours, lifting at least 10lbs., stooping, kneeling, and crouching
  • Reaching, including above eye level
  • Involves close vision, color vision, depth perception, and focus adjustment
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment
  • Able to navigate multiple computer applications from a dual monitor setup

About Us


This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!


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This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.


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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.


Apply Now

Job Info

  • Job IdentificationREQ_722561
  • Job CategoryStores
  • Posting Date02/23/2026, 12:21 PM
  • Locations 7801 Citrus Park Town Center, Tampa, FL, 33625, US

Remote working/work at home options are available for this role.
permanent
Plaintiff’s Personal Injury Trial Attorney, Houston, TX (potential hybrid schedule) (51048)
Salary not disclosed
Houston, TX, Hybrid 3 days ago

Plaintiff’s Personal Injury Trial Attorney,Houston, TX (potential hybrid schedule)

If you are excited about a career where your strategic skills directly translate to monumental client wins then come join the team.

Thisfast-growing, top-tier, personal injury law firm is seeking a passionate trial attorney with a proven track record of jury trials.

Your docket will focus on high-stakes cases involving serious injuries.

Your next challenge starts here! The firm offers outstanding compensation, excellent support/resources, and a good (especially for a litigator) work/life balance! If you’re interested, you may confidentially contact: ; Ref.

# 51048; #LI-CF1


Remote working/work at home options are available for this role.
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