Jobs in Grand Rapids

Location: Grand Rapids, MI

About the Agency

Harrison Gray Search has partnered with an established and growing insurance agency that functions as a leading-edge innovator. With nearly 100 years of history in Michigan, they have built a reputation as a source of ideas and imagination, proactively protecting families and providing real value to businesses through specialized risk management.

Role Overview & Career Trajectory: Our client is seeking an Associate Account Manager for their Grand Rapids office. This is a "growth-track" position designed for a high-caliber individual ready to elevate their career and contribute to a high-performing team. Our client is also open to candidates who do have experience as a Commercial Lines AM position managing a book of business, or someone with a personal lines background who may have an interest in transitioning to Commercial.

• The Path: This role features a structured internal trajectory: i.e., Associate AM → Account Manager → Senior Account Manager → Marketing Manager.
• High-Level Mentorship: As part of the agency’s long-term growth plan, you will work closely with seasoned account managers who have 25+ years of experience, assisting them with accounts as they move toward retirement.
• Professional Ownership: While you will begin by assisting with projects, proposals, and obtaining quotes, the agency empowers you to take over your own book of business as you demonstrate the necessary skill set, confidence, and poise.

Key Responsibilities

• Provide prompt, professional service to clients, carrier partners, and team members to retain and grow the commercial lines book.
• Collaborate with senior team members to obtain quotes, prepare proposals, and manage renewal activities.
• Explain complex insurance coverage and risks to clients while maintaining meticulous documentation in the agency system.
• Utilize Applied/EPIC to maintain up-to-date customer files and use carrier portals for quoting new lines of business.
• Manage certificates of insurance and review contracts for compliance.
• Prepare detailed renewal applications, including loss summaries and risk evaluations.

Qualifications & Skills

• License: Must hold an active Michigan Property and Casualty license.
• Experience: Ideally 1-3 years of experience.
• Technical Proficiency: Strong skills in Microsoft Word and Excel for creating complex proposals and spreadsheets.
• Communication: Exceptional poise and the ability to communicate effectively with both clients and internal teams.
• Designations: CISR, CIC, or CRM designations are preferred.

Schedule & Benefits

• Schedule: This is an in-office position to facilitate hands-on development, mentorship, and team integration.
• Hours: Monday – Thursday: 8:00 AM to 5:00 PM; Friday: 8:00 AM – 4:30 PM (Closes at 4:00 PM on Fridays from Memorial Day through Labor Day).
• Compensation: A very competitive salary range.
• Benefits: Comprehensive package including medical/dental/vision, 401K with match, employer-paid life insurance, cell phone reimbursement, and educational expense reimbursement for professional designations.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

 Company: Oak Street Health

Title: Medical Scribe (Full-time in Primary Care Setting)

Role Description

The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.

Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. 

Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe!

Responsibilities:

• Documenting Patient Encounters ~ 80% 

  • Joining the provider in the exam room to observe patient visits

  • Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam

  • Assigning appropriate CPT and ICD-10 codes

  • Preparing After Visit Summaries

  • Consulting with provider to ensure accurate and specific documentation

• Clinical Documentation Improvement ~ 10%

  • Requesting and reviewing medical records 

  • Leveraging Oak Street's population health tools to support clinical documentation improvement

  • Preparing for and supporting Daily Huddles and Clinical Documentation Reviews 

  • Consulting with provider on clinical documentation opportunities

• Administrative support for your provider and care team ~ 10%

  • Placing orders orders and referrals

  • Addressing tasks

  • Supporting the care team with additional responsibilities related to clinical documentation

• Other duties as assigned

What we're looking for

Knowledge

• Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]

• Prior clinical experience, including shadowing and/or volunteering [strongly preferred]

• Prior scribe or transcription experience [preferred but not required]

Skills

• Advanced listening and communication skills [required]

• Strong computer literacy and ability to learn new technical workflows [required]

• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]

Abilities

• Ability to adapt to new workflows and to quickly learn new concepts and skills [required]

• Ability to type 70+ words per minute [strongly preferred]

• Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]

• Ability to be a self-starter within your role scope

• Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]

• Ability to commit to at least 1 year in role (2+ is ideal) [required]

• Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]

• Compliance with hospital and Oak Street Health policies, including HIPAA [required]

• US work authorization [required]

Behaviors

We strive for team members who represent our service standards and are:

• Competent

• Dependable

• Inclusive

• Seamless 

• Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

• Radiating positive energy

• Assuming good intentions

• Creating an unmatched patient experience

• Driving clinical excellence

• Taking ownership and delivering results

• Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to 'Rebuild healthcare as it should be', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.

Oak Street Health Benefits: 

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients

• Paid vacation, sick time, and investment/retirement 401K match options

• Health insurance, vision, and dental benefits

• Opportunities for leadership development and continuing education stipends

• New centers and flexible work environments

• Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. 

Learn more at  Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 04/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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• Completing Joint Professional Military Education (JPME) at one of the various service colleges

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• Services, tests, and replaces devices used in electronic circuits.
• Plan and perform job layout. Work from blueprints, circuit diagrams and sketches. Uses hand tools and various electrical testing and precision measuring instruments.
• Has working knowledge of Industrial Electronics and National Electrical Codes.
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• Operates company vehicles, conveyance and material handling equipment.
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• Must be able to work with a minimum of supervision and guidance.

• High school diploma or equivalent.
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• Must have or be able to obtain a UAW Journey Card.

• Completion of a 4 year apprentice program certified by the US Dept of Labor.
• Master Electrician

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• Repairing, maintaining and stowing equipment
• Training, directing and supervising ship's maintenance personnel
• Assisting as a search and rescue swimmer
• Operating sound-powered communication equipment
• Serving as a member of damage control, emergency and security alert teams
• Participating in Navy ceremonies
• Transferring supplies between ships while at sea
• Operating small boats, tugs, barges and other small craft
• Assisting with flight deck and amphibious operations
• Serving as flight deck crew during helicopter operations
• Supervising deck crew in cleaning, painting and maintaining the ship
• Directing boat crews in landing and rescue operations
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