Jobs in Garland Texas Remote

Game Nerdz is a retailer of board games, card games, miniatures, accessories, and FUN. We are looking to add an HR Manager to our team-oriented family in Richardson, TX! The ideal candidate for the Human Resource Manager position will have experience in all areas of the Human Resource function and loves to create a positive work environment.

Essential Duties and Responsibilities:

• Acts as liaison between employee and management to answer questions or concerns regarding company policies, practices, and regulations.
• Guide site recruiting and employee relations processes.
• Responsible for human resource activities including employment, compensation, labor relations, benefits, and training and development.
• Interview job applicants; review application/resume; evaluate applicant skills and make recommendations regarding applicant's qualifications.
• Coordinate the resolution of specific policy-related and procedural problems and inquiries.
• Perform specific research/investigation into operational issues, as requested.
• Processes various forms and coordinates activities related to documenting human resources activities such as new-hire, change-of-status, performance evaluations, benefits, terminations, etc.
• Conducts new-hire orientations, counsels employees on benefit features, and trains new employees as required on self-service HR tools.
• Assists with audit and reporting of 401(k), payroll, benefit providers, etc.
• Maintains employee hardcopy files. Inputs employee personal data into human resources information/computer system database.
• Provides information to employees on matters pertaining to their personal employee information.
• Reviews and updates exit paperwork for team, closeout exiting employee’s files, store exit interview data for reporting. May conduct employee exit interviews and tally general statistics including headcount tracking.
• Maintains ID badge system, including making new ID’s for new employees and replacements.
• Maintain organizational charts with up-to-date information.
• Works on special projects in support of the organization and COO.
• Coordinate, manage and monitor the office/warehouse space, including ordering supplies, keep spaces tidy, and managing utilities, repairs, layout, and renovations.
• Plans, coordinates, and manages a variety of events, including weekly catering, holiday parties, etc.
• Maintains bulletin boards, local/remote slideshows, as well as federal and state legal compliance posters in all US facilities.
• Manages service awards, gift purchases, and presentation of awards to employees.
• Asset tracking & management.

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Knowledge, Skills, and Abilities:

• Previous experience working in Human Resources leadership capacity is required.
• Full cycle recruitment experience is required.
• Knowledge of multiple human resource disciplines, federal and state employment and benefit laws.
• Strong interpersonal and communication skills. 
• Ability to analyze data and provide recommendations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Refined verbal and written communication skills.
• Excellent organizational and interpersonal skills.
• Strong analytical, attention to detail, and exceptional follow-up skills.
• Ability to work independently on numerous activities and prioritize them properly while meeting deadlines.
• Customer service-oriented.
• Strong sense of ethics and confidentiality with regard to employee and business issues.
• Ability to build strong partnerships with Managers & Directors.
• Strong computer skills (Google Suite, Advanced Excel/Sheets) with some HRIS exposure.
• Strong knowledge of OSHA regulations & requirements.

Educational/Certification Requirement:

• Bachelor's degree in Business Administration or Human Resources is preferred.
• PHR/SPHR/SHRM-CP/SHRM-SCP certification preferred.

Work Experience:

• 7+ years HR experience

Work Environment:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Work is performed primarily in an office environment on-site in our HQ Office/Warehouse location in Richardson, TX.
• Game Nerdz has 3 retail locations, 1 HQ Office/Warehouse, and over 75 total employees located in Texas.

Work Hours:

• Standard Office Hours (8:00 AM - 5:00 PM, 9:00 AM - 6:00 PM, 10:00 AM - 7:00 PM)

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to kneel, reach, walk, push, pull and grasp.
• Ability to lift up to 50 lbs.
• Ability to move arms, hands, and fingers
• Ability to sit and/or stand for sustained periods of time.
• Required to wear personal protective equipment where applicable
• The ability to talk on the phone and use a computer for extended periods of time may be required.

Environmental Exposure:

• Required to wear personal protective equipment where applicable.
• Subject to frequent interruptions.
• The ability to talk on the phone and use the computer for extended periods of time may be required.
• May involve exposure to moderate noise levels from printers, faxes, computers, and industrial machines (while in the warehouse), etc.

Benefits:

• 100% Company-paid medical, dental, vision insurance
• Company-paid Employee Assistance Program
• Company-paid Life Insurance
• Company-paid STD/LTD
• 401(k) with matching contributions
• 3 weeks of PTO, paid holidays

Job Purpose

The Hotline Support Technician/ Engineer role is to delight customer through assisting with online support and telecommunication. This is a highly impactful role, requiring a generalist’s mindset and an eagerness to learn and develop a broad expertise of CPS’s products, across the electrical, and software domains. As technical support personnel, you would be responsible for assisting customer with CPS inverters issues at site through phone and remote monitoring portal.

Duties and Responsibilities

• Support installers and field technicians across phone and email channels by answering common questions, troubleshooting technical issues, and resolving technical requests.

• Provide feedback for the enhancement and development of existing products based on customer and installer input.

• Monitor Solar sites for customer and provide regular update on the inverter error.

• Provide response to all online open tickets on the monitoring portal.

• Perform diagnostic activites on portal and clear the faults/ errors remotely for inverter at customer sites and assist service team.

• Organize fleet or batch actions and coordinate service projects for customers (manage communications, organize action plans, coordinate within CPS, communicate proactively and in steady, structured way for customer resolutions – secure customer delight during such efforts)

• Be professional in all aspects of work quality, communications, company and individual presentation

• Provide remote technical assistance to our field techs and Engineer while they are on site. Qualifications:

• At least High School diploma is required or 4 year degree bachelors in similar domain.

• Proficiency with Microsoft Office, Adobe PDF, Document Management. experience is preferred

• Vocational, technology training coursework including hands-on training

• 1 year of experience with solar and/or energy industry services, commissioning, and applications preferred, but on-the-job training is available in some cases

• Knowledge of solar PV inverter and technology (residential, commercial, utility, power conversion)

• Good verbal and written communication skills. Diplomatic and artful communicator when challenged by field or service issues

• Good skills using email, text, phone, Excel, Word

• Multiplexer, agile, speed and problem solving oriented, systematic, organized. Working Environment

• Regularly spend long hours sitting and using office equipment and computers.

• Regularly spend long hours answering phone calls and emails.

• Regularly move from sitting to standing positions effortlessly.

• Regularly spend long hours in intense concentration reviewing and entering information into a computer.

• Regularly use hands and fingers to handle, control or feel objects.

• Regularly see details of objects that are less than a few feet away.

• Regularly speak clearly so listeners can understand.

• Regularly understand the speech of another person.

• Frequently work in on projects that require deadlines.

• Frequently bend to file and maintain files. • Occasionally lift 5-10 pounds.

• Require coverage off shift hours upon request/ as needed.

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Wireless CCTV, LLC (“WCCTV”) located in Richardson, Texas, is a subsidiary of Wireless CCTV Ltd originally established and located in the UK. WCCTV is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks. ( ).

The Company prides itself on developing innovative, customer-focused products and providing world-class customer support services. The Company's range of video surveillance solutions includes:

• Rapid deployment pole cameras
• Mobile surveillance trailers
• Time lapse video services

The Company is looking for an experienced Customer Service / Sales Order Administration Supervisor who is looking for a challenging and diverse role in a small but fast-growing business environment. You will enjoy a “hands on” role focused on providing best in class customer service by building strong customer relationships while maximizing the value of WCCTV’s products and services.

Full-time position with work hours of Monday through Friday, 8:00 am to 5:00 pm and located onsite at our U.S. headquarters in Richardson, TX.

Customer Onboarding / Sales Order Administration

• Supervise Customer Success Representatives responsible for the onboarding and ongoing support of all new and existing customers.
• Serves as the primary point of coordination between customers and internal teams to ensure a smooth, efficient onboarding experience. Ensure orders are reviewed, validated, and processed within defined SLA timeframes while maintaining a high level of accuracy and consistency.
• Ensure internal staff are clearly communicating to customers the onboarding process, timelines, and next steps after placing an order ensuring that they have access to all required systems, documentation, and support resources.
• Coordinate closely with Service, Production, and Operations to confirm site details, order requirements, deployment readiness, and scheduling.
• Ensure staff members communicate order updates and/or changes to both internal teams and customers in a clear and timely manner.
• Ensure customers are followed up the next day following installation.
• Ensure accurate records, reporting, and visibility into onboarding status, account activity, and SLA performance within the ticketing system.
• Identify and resolve onboarding issues that could impact deployment timelines or customer satisfaction and serve as point of escalation as required.
• Monitor customer feedback and onboarding metrics, using data to continuously improve the onboarding experience.
• Support continuous improvement of onboarding processes, workflows, and documentation to improve efficiency and client experience.
• Implement and refine customer success tools and technologies to enhance efficiency and effectiveness.

Ongoing Customer Support

• Ensure that internal staff respond to all incoming calls and emails from customers and timely assistance is provided on their WCCTV surveillance equipment.
• Monitor ticket queue ensuring internal staff are initiating action on all tickets, monitor closure and ensures compliance for ticket resolution and response times meet established SLAs.
• Evaluate common areas/topics where customer questions arise and identify additional support and/or refresher training as needed.
• Analyze customer inquiry data to identify trends and insights, driving improvements in customer support processes and strategies.
• Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas & challenges. Advocates for customer needs internally, influencing product development and service offerings.

Supervisory Responsibilities:

• Effectively train, manage, and develop staff ensuring successful delivery of the customer success function, including agreed KPI’s.
• Responsible for the hiring, discipline and training of assigned staff in conjunction with Department Manager.
• Review time off requests and ensure adequate staff levels are in place at all times.
• Monitors staff performance ensuring all customer service level agreements (SLAs) are met or exceeded.
• Establish KPIs for staff, evaluate performance against KPIs and job responsibilities and conduct quarterly performance reviews. Takes remedial action as required if an individual’s performance does not meet the required standards.
• Conducts regular team meetings and 1-2-1s with direct report lines.
• Identify & implement improvements within the team to ensure efficiencies within all processes.

Education and Experience Requirements:

• High school degree or equivalent required; Associate degree in Business, Management or related discipline preferred.
• Minimum of four to six years of customer call center or customer facing help desk experience supporting technology related products required. Previous customer onboarding experience preferred.
• Two to three years of previous supervisory experience within a help desk, call center or related operation required.
• Previous experience working cross-functionally with Sales, Operations, Production advocating for customers.
• Proven track record of successfully developing and executing customer success strategies.
• A passion for helping customers succeed and a commitment to delivering exceptional service.
• Strong leadership and supervisory skills, with experience leading high-performing teams.
• Effective computer skills to include Microsoft Office, service ticketing systems, knowledge base, ERP and related computer software required. Experience with Zoho preferred.
• Experience developing, tracking and evaluating customer success performance metrics.
• Ability to multi-task, demonstrate initiative and focus on delivering high quality results leading to improved customer satisfaction.
• Strong problem-solving skills, analytical, and a proactive approach to addressing customer needs.
• Strong time management, organization and problem-solving skills required. Ability to work under pressure and with shifting priorities is a must.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and internal teams.

Compensation and Benefits:

• Competitive salary range of $60,000 to $63,000 per year depending upon experience.
• 10 days paid vacation (increases with length of service) + seven (7) paid Company holidays.
• Company provided medical, dental, vision, FSA and life/AD&D insurance plans.
• 401k Plan with Company match of up to 4% and immediate vesting.

WCCTV is committed to the success of its employees and demonstrates this through our development of people. The successful candidate can expect to receive comprehensive training, coaching and support as well as opportunities for advancement.

WCCTV is an Equal Opportunity Employer.

Bisbee is a city in the Mule Mountains of southeast Arizona.

It has an extraordinarily well-preserved early-twentieth-century downtown that draws visitors from around the world, who appreciate its historic architecture and welcoming, creative spirit and its cool climate.

Your CompHealth recruiter is your coach who will find the best fit for you and help highlight your strengths during the interview process.

Contact Morgan Hefel at or to learn more about this opportunity.

Monday
- Friday, 8 am
- 5 pm schedule with no call responsibilities Full-time or part-time options available to suit your lifestyle Hospital-employed position with established multi-specialty group Solo practice opportunity to develop and grow endocrinology services Teaching opportunities available through academic affiliations Inpatient-only practice model with single-site location Student loan assistance available for qualified candidates Serve a community with significant need for endocrinology care Our services are free for you We help negotiate your salary and contract We coordinate interviews and help with licenses Specialized recruiters match your career preferences Experienced support teams take care of every detail

SMART is actively recruiting for a Remote Diagnostic Radiologist to provide Locum coverage for a client of ours in Louisiana Coverage is needed with completion of credentialing on an ongoing basisQualifications:Active Louisiana License Board Certified Job Summary: 7 on 7 off, 8a-5p, some flexibility with start times holiday coverage
- Flexible.

Would like to rotate with practice staff.Modality mix
- requested Inpatient Routine, Other Routine, Stat, StrokePowerscribe 4.0/ RPCE Tech stackBenefits of Working with SMART:Competitive hourly ratesSMART covers malpractice insurancePaid travel and accommodationsPlease contact Debbie Mollenhauer at Office: or email to learn more about this opportunity, or to hear about other openings that we may have available.Know someone who would be a good fit for this position? SMART offers up to $2500 for referrals so please share job details with your colleagues and send them our way!

Locum Emergency Medicine Oregon Flexible shifts!Details:Location: near Pendleton, ORDuration: May/June OngoingSchedule: Flexible 10-12 open shifts/monthDay Shift: 8am-8pmNight Shift: 8pm-8amScope: EM
- rapid assessment, stabilization, and treatment for acute illnesses and injuriesEMR: EpicHospital: Level 3 TraumaGroup: 2 APPs Fast Track/RME from 9a-9p and 1p-1a, along with the ED physicianCredentialing: 45-60 daysRequire: Board Certified in Emergency Medicine, Active OR LicenseBenefits:1099 ContractA+ Malpractice CoverageFull T&L providedCompetitive Pay, negotiated on your behalf

SMART is actively recruiting for a Remote Overnight Diagnostic Radiologist to provide Locum coverage for a client of ours in IllinoisCoverage is needed with completion of credentialing on an ongoing basisQualifications:Active IL License Board Certified Job Summary: 7 on 7 off.

9:30p-7a (CST)General DiagnosticPowerscribe 4.0Benefits of Working with SMART:Competitive hourly ratesSMART covers malpractice insurancePaid travel and accommodationsPlease contact Debbie Mollenhauer at Office: or email to learn more about this opportunity, or to hear about other openings that we may have available.Know someone who would be a good fit for this position? SMART offers up to $2500 for referrals so please share job details with your colleagues and send them our way!

SMART is actively recruiting for a Remote Diagnostic Radiologist to provide Locum coverage for a client of ours in Colorado Coverage is needed with completion of credentialing on an ongoing basisQualifications:Active CO License Board Certified Job Summary: M-F 7a-5p MSTModality mix General Diagnostic Powerscribe Benefits of Working with SMART:Competitive hourly ratesSMART covers malpractice insurancePaid travel and accommodationsPlease contact Debbie Mollenhauer at Office: or email to learn more about this opportunity, or to hear about other openings that we may have available.Know someone who would be a good fit for this position? SMART offers up to $2500 for referrals so please share job details with your colleagues and send them our way!