Jobs in Garland Texas

483 positions found — Page 6

IAM Analyst
✦ New
🏢 Ascentt
Salary not disclosed
Plano, Texas 13 hours ago

Position Overview

We are seeking a skilled IAM Analyst to join our Identity and Access Management team, focusing on the design, implementation, and management of secure authentication and authorization systems for marketing applications. This role will be instrumental in advancing our SSO capabilities and ensuring seamless user experiences while maintaining the highest security standards.

Key Responsibilities

Identity Integration & SSO Implementation

  • Design and implement Single Sign-On (SSO) based integrations for various marketing applications with Azure Active Directory/Entra ID, SailPoint, and ForgeRock platforms
  • Configure and optimize identity federation protocols including SAML, OAuth 2.0, and OpenID Connect
  • Develop technical specifications and integration documentation for marketing application onboarding

Security & Compliance

  • Adhere to established security best practices and standards in all IAM implementations
  • Ensure least privilege access principles are consistently applied across all user provisioning and access management activities
  • Conduct regular access reviews and implement role-based access control (RBAC) frameworks
  • Maintain compliance with industry security standards and regulatory requirements

User Migration & Onboarding

  • Plan and execute comprehensive migration strategies for transitioning users to new authentication and authorization systems
  • Develop and implement user onboarding processes that ensure smooth adoption of new IAM technologies
  • Create detailed migration timelines, risk assessments, and rollback procedures
  • Coordinate user training and communication during migration phases

Operations & Troubleshooting

  • Audit IAM systems and processes to identify security gaps and operational inefficiencies
  • Troubleshoot and resolve complex issues related to user onboarding, migration, and daily IAM operations within defined SLA timeframes
  • Perform root cause analysis and implement preventive measures for recurring issues
  • Monitor system performance and user access patterns to optimize IAM infrastructure

Required Qualifications

Technical Skills

  • 3+ years of hands-on experience with identity and access management platforms, specifically:
  • Azure Active Directory/Entra ID administration and configuration
  • SailPoint IdentityIQ or IdentityNow implementation and management
  • ForgeRock Identity Platform (AM, IDM, DS) deployment and operations
  • Strong understanding of SSO protocols (SAML 2.0, OAuth 2.0, OpenID Connect, LDAP)
  • Experience with identity governance and administration (IGA) processes
  • Proficiency in PowerShell, REST APIs, and directory services integration

Professional Experience

  • Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related field
  • Proven experience in enterprise-level IAM implementations and migrations
  • Demonstrated ability to troubleshoot complex authentication and authorization issues
  • Experience working in regulated industries with compliance requirements

Core Competencies

  • Strong analytical and problem-solving skills with attention to detail
  • Excellent communication skills with ability to explain technical concepts to non-technical stakeholders
  • Project management experience with ability to manage multiple initiatives simultaneously
  • Customer service orientation with focus on user experience optimization

Preferred Qualifications

  • Relevant certifications such as:
  • Microsoft Azure Identity and Access Administrator (SC-300)
  • SailPoint Certified IdentityIQ Engineer
  • ForgeRock Identity Management certification
  • CISSP, CISM, or similar security certifications
  • Experience with automation tools and scripting languages (Python, JavaScript, etc.)
  • Knowledge of privileged access management (PAM) solutions
  • Familiarity with automotive industry security standards and practices
  • Experience with Agile/Scrum methodologies
Not Specified
Mainframe Programmer
✦ New
Salary not disclosed
Plano, Texas 13 hours ago

Mainframe IMS System Programmer

Plano, TX (3 days onsite in a week)

Fulltime

USC, GC and GC-EAD only

Job Description

Must Have Technical/Functional Skills

1.Deep knowledge Maintain and Support the Mainframe IMS administration ·

2. Administer mainframe IMS database systems and supporting products. ·

3. Installing and configuration and fine tuning Mainframe IMS Environments with debugging and problem analysis

Roles & Responsibilities

4. Provides complex database support activities ·

5. Designs and completes Database Administration Maintenance tasks.

6. Completes Complex database changes and application implementations.

7. Understands and works within incident and change management principles and best practices.

8. Analyzes, tests and implements changes and enhancements to database management software and databases.

9. Mentor Database Administrator's Collaborates with technology/infrastructure staff to identify database relationships and functional requirements; analyzes and resolves issues related to information flow and content.

10. Performs Database performance and tuning activities ·

Not Specified
Application Security Architect
✦ New
Salary not disclosed
Plano, Texas 13 hours ago

Hybrid - 3x onsite a week

What we're looking for:

We are seeking a skilled and proactive Application Security Analyst to integrate security practices into our DevOps processes. The ideal candidate will work closely with development and operations team to ensure secure software delivery pipelines, automate security controls, and foster a culture of shift left in the organization.

What you'll be doing:

  • Design, implement, and maintain secure CI/CD pipelines.
  • Integrate security tools (SAST, DAST, SCA, etc.) into development workflows.
  • Collaborate with development and operations teams to remediate vulnerabilities.
  • Automate security testing and compliance checks.
  • Monitor and respond to security incidents in cloud and container environments.
  • Develop and enforce security policies, standards, and procedures.
  • Stay current with emerging security threats and DevSecOps best practices.

Requirements:

Qualifications/ What you bring (Must Haves):

Highlight Top 3-5 skills:

  • Bachelor's degree in Computer Science, Cybersecurity, or related field.
  • 3+ years of experience in DevOps, Security Engineering, or related roles. 2-3 years of security experience. Overall, 6 years
  • Strong understanding of CI/CD tools (e.g., Jenkins, Harness).
  • Development knowledge on Java, Python, .Net, etc
  • Experience with security tools (e.g., Veracode, GHAS, Orca).
  • Proficiency in scripting languages (e.g., Python, Bash).
  • Familiarity with containerization and orchestration (Docker, Kubernetes).
  • Knowledge of cloud platforms (AWS, Azure, GCP) and their security features.
  • Understanding of secure coding practices and application security principles.
  • Knowledge of Infrastructure as Code (Terraform, Ansible).

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Recruiter Details:

Name: Emmadi Srikanth

Email:

Not Specified
GTM Manager (Ebike)
✦ New
🏢 Segway
Salary not disclosed
Plano, Texas 13 hours ago

Job Summary:

The GTM Manager is responsible for driving market research, competitive analysis, product positioning, and go-to-market (GTM) strategies to support the successful launch and lifecycle management of products. This role requires a data-driven marketer with a strong understanding of consumer behavior, pricing strategy, and cross-functional coordination. The ideal candidate will have experience developing compelling marketing campaigns, aligning teams around GTM execution, and identifying optimization opportunities throughout the product lifecycle. Bilingual proficiency in Chinese and English is preferred to support collaboration with global stakeholders.

General Job Duties and Responsibilities:

  • Conduct in-depth market research to identify trends, customer needs, and competitor strategies.
  • Analyze market data to inform product positioning, differentiation, and pricing strategies.
  • Collaborate with product teams to define product specifications and feature highlights.
  • Develop competitive analyses and clear positioning frameworks based on market insights.
  • Create product messaging and value propositions that resonate with target audiences.
  • Collaborate with product teams to define product specifications and feature highlights.
  • Develop competitive analyses and clear positioning frameworks based on market insights.
  • Create product messaging and value propositions that resonate with target audiences.
  • Build and drive comprehensive GTM strategies for product launches.
  • Coordinate with cross-functional teams (marketing, sales, operations) to ensure consistent execution.
  • Align marketing activities with broader campaign goals and track performance metrics.
  • Analyze and optimize campaign results to identify new opportunity areas.
  • Manage end-to-end product lifecycle activities, including promotions, positioning updates, and campaign planning.
  • Evaluate performance data and customer feedback to drive continuous improvements.
  • Support re-positioning and remarketing efforts as needed to extend product longevity.
  • Other duties as necessary.

Supervisory Responsibilities:

  • This job has no supervisory responsibilities

Qualifications:

  • Bachelor's degree in Marketing, Business, Communications, or a related field preferred, or equivalent work experience in product marketing, go-to-market strategy, or similar roles.
  • Minimum 3-4 years of relevant product marketing, go-to-market strategy, or similar roles experience, preferably in a eMobility, E-commerce, or consumer electronics.
  • Strong knowledge of consumer behavior, market research techniques, and competitive analysis.
  • Proven ability to develop and execute successful marketing and product launch campaigns.
  • Excellent communication and interpersonal skills with experience in cross-functional collaboration.
  • Results-driven with a focus on achieving KPIs and driving measurable outcomes.
  • Bilingual in Chinese and English is preferred.

Physical Demands:

This is a primarily office-based role with extended periods of computer use. Occasional domestic or international travel may be required for product launches, events, or market research activities. The role may require lifting of promotional materials or product samples (up to 25 lbs.). Specific vision abilities required for this job include close vision, color vision, and the ability to adjust focus.

EEO Statement:

Segway Inc. is committed to providing Equal Opportunity in Employment to all applicants and employees regardless of race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

Not Specified
RAN Wireless SME
✦ New
Salary not disclosed
Plano, Texas 13 hours ago

RAN Wireless SME- Onsite- Plano Texas

No C2C, only w2 candidates

We are looking for a RAN Wireless SME with deep expertise in 4G/5G technologies to support product development, system design, and customer-facing technical engagements. This is a high-impact role working closely with OEM teams and carriers to drive next-gen wireless solutions.

Key Responsibilities

  • Translate customer requirements into system and feature requirements
  • Perform 4G/5G protocol analysis and troubleshooting (Lab & Field – IODT focus)
  • Lead performance analysis, feature validation, and new technology introduction (virtualized networks)
  • Support pre-sales activities with technical solutions and customer presentations
  • Collaborate with cross-functional teams (HQ, logistics, engineering) for product rollouts
  • Conduct deep-dive sessions with customers and provide technical guidance

Must-Have Skills

  • 12+ years of wireless telecom experience
  • Strong expertise in RAN (4G LTE & 5G NR) and call processing
  • Deep understanding of 3GPP protocols (PHY, MAC, RLC, RRC, PDCP)
  • Experience with IODT testing, log analysis, and troubleshooting
  • Hands-on with tools like QXDM, XCAL, Wireshark, Channel Emulator
  • Knowledge of Massive MIMO, Beamforming, LTE-NR interworking
  • Strong communication skills for customer-facing engagements

Nice to Have

  • Experience with 3GPP Rel-15/16
  • Exposure to SW/HW architecture
  • System engineering background (feature design, test strategy)
  • Prior experience working with OEMs or carriers

What you didn't know about us:

  • Competitive salary
  • Health, Dental and Vision Benefits
  • Long-Term growth potential
  • 401k
  • With this position, you will get the opportunity to work with a game-changing client and further advance your already valuable experience in the telecom industry!

We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!

We are Collaborators. You'll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!

Not Specified
Principal Engineer
✦ New
Salary not disclosed
Plano, Texas 13 hours ago

Role: Senior Principal Engineer

Location: Plano, Texas (Hybrid)

Duration: Long Term Contract

Description

The Senior Principal Engineer provides technical thought leadership and hands-on execution in securing Connected, Autonomous, Shared, and Electrified (CASE) mobility solutions and digital services. This role focuses on end-to-end (E2E) vehicle ecosystem security, including embedded systems, cloud platforms, and mobile applications, ensuring privacy-by-design and security-by-design principles are embedded throughout.

Essential Functions:

•Product cybersecurity technical thought leadership in the research, design, development, manufacturing, and/or operations of the Connected, Autonomous, Shared, and Electrified mobility solutions and digital services.

•Creation & facilitation of automotive threat analysis and risk assessment (TARA) for the end-to-end (E2E) vehicle ecosystem (embedded, cloud, mobile app).

•Individual contributor executing the roles and responsibilities of an engineering technical lead across multiple projects, processes, and teams. Support activities include:

•Working with stakeholders to understand timeline, input/output, dependencies, etc.

•Technical experience to understand any "impediments" the team may experience

•Work with external stakeholders to remove "impediments" from the team

•Hands-on work to complete TARA, system requirements, system reference architectures for E2E vehicle ecosystem

•Creation & facilitation of technical reference architectures to quickly enable biz divisions to implement solutions that align w/ privacy-by-design & security-by-design.

•Execute the roles and responsibilities of an individual contributor across multiple projects and teams independently with very little oversight required.

•Liaise with line of business leaders and general other risk functions to deliver program needs within business units.

Requirements:

•Bachelor's degree in Computer Engineering, Computer Science, Cybersecurity, Electrical Engineering, or a related field is strongly desired.

•8+ years of experience in a security engineering role, with an emphasis on cybersecurity expertise with identifying risks & designing countermeasures for embedded systems, cloud systems, and mobile app.

•4+ years of experience in automotive, manufacturing, internet of things (IOT), and/or software industries

•Systems, hardware, and/or software engineering and cybersecurity subject matter expert with hands-on engineering development and technical leadership experience.

•Strong interpersonal and communication skills with the ability to create and present concepts and recommendations to technical peers and management.

•Strong technical competence in MS tool suite (i.e., Outlook, Word, Excel, PowerPoint, etc.)

•Fluent in English (reading, writing, speaking) for business and technical discussions

Preferred Skills:

•OSCP, SANS/GIAC, CISSP, or other related/equivalent certification

•Experience with compliance regulations/laws, security frameworks and standards (e.g., ISO/SAE 21434, NIST, HIPAA, ISO, COBIT, OWASP, ITIL, etc.)

•Experience with one or more of the following industries: law enforcement, defense, intelligence community, automotive, manufacturing, software.

•Fluent in Japanese (reading, writing, speaking) for business and technical discussions.

Not Specified
Teradata Infrastructure DBA
✦ New
Salary not disclosed
Plano, Texas 13 hours ago

Must have

Teradata platform expertise

• Deep knowledge of Teradata architecture: parsing, BYNET, AMP, vproc, fallback, hashing, PDCR, fallback, and spool management.

• Data distribution and primary index design; collecting statistics and understanding optimizer behavior.

• Experience with recent Teradata versions and releases migration/upgrade planning: TD 16.XX, TD 17.XX and preferably TD 20.XX.

System administration

• Provisioning and managing Teradata nodes and clusters (physical and virtual).

• OS-level skills: Linux administration (SLES/RHEL/CentOS/Oracle Linux) for Teradata on Linux, including kernel tuning, package management, user and permissions management.

• Storage subsystem knowledge: SAN, NAS, Fibre Channel, LUNs, RAID, and how storage impacts Teradata I/O and spool.

Performance tuning and troubleshooting

• SQL query and plan analysis; collecting and interpreting Explain plans.

• Workload management (WLM) and resource allocation: query prioritization, throttling, and KRI/SLAs.

• Monitoring and diagnostics: using Teradata tools and logs to analyze spool, CPU, memory, disk I/O, network, BYNET contention.

Backup, recovery & high availability

• Best practices for backups restore procedures, and disaster recovery (DR) planning and testing.

• Knowledge of fallback, AMP resilience, replication methods and physical vs logical protection.

Security & compliance

• DB and platform-level security: roles, privileges, LDAP/Kerberos integration, encryption (at rest/in transit), auditing and compliance (SOx and Others as applicable).

• Secure configuration and hardening practices.

Networking & infrastructure

• Network architecture for Teradata clusters, VLANs, link aggregation, low-latency requirements, and BYNET tuning.

• Integration with enterprise infrastructure: DNS, NTP, monitoring stacks, and identity providers.

Automation, scripting & tools

• Scripting languages: Bash, Python, Perl for automation, maintenance, and custom monitoring. – one of them

• Configuration management and automation tools: Ansible, Terraform, Chef, or Puppet (as used in the enterprise). – one of them

• Familiarity with Teradata utilities and tools: BTEQ, FastLoad, MultiLoad, TPT (Teradata Parallel Transporter), DBSControl, Viewpoint, Teradata Studio/SQL Assistant. – one of them

Observability & tooling

• Use of monitoring/alerting tools (Viewpoint, Prometheus, Grafana, Splunk, Nagios, etc.) and designing dashboards and alerts. One of them, View point is mandatory

• Capacity planning, trending, and forecasting for CPU, disk, spool, and concurrency.

Soft skills & organizational capabilities

• Incident management and on-call experience

• Leading postmortems, RCA (root-cause analysis), implementing corrective actions.

• Communication and stakeholder management: vendors, management and applications

• Translate technical impacts to business stakeholders; coordinate with DBAs, developers, network/storage teams, and vendors.

Role and Responsibilities

Installs, configures and upgrades Teradata software and related products.

• Backup, restore, migrate Teradata data and objects

• Establish and maintain backup and recovery policies and procedures.

• Manages and monitor system performance. proactively monitor the database systems to ensure secure services with minimum downtime

• Implements and maintains database security.

• Sets up and maintains documentation and standards.

• Supports multiple Teradata Systems including independent marts/ enterprise warehouse.

• Work with the team to ensure that the associated hardware resources allocated to the databases and to ensure high availability and optimum performance.

• Responsible for improvement and maintenance of the databases to include rollout and upgrades.

• Responsible for implementation and release of database changes as submitted by the development team, Working with end customer

• Teradata, customer, datacenter, vendor co-ordinations

• Forecast data, security audits

• User account and access management

• Teradata active system management and customer requests and system allocation

• Backup and recovery

• SOX compliance and audits

• DB support from 3rd party vendors

• Product evaluations

• On call support and major incidents

• Backup restore, frequency and retention

• Disaster recovery

• Create long r

Not Specified
Datacenter Technician
✦ New
Salary not disclosed
Plano, Texas 13 hours ago

Hello Job Seekers,

Hope you are doing well

This is Mohit Saini from Pride Health, Pride Health is a leading minority-owned healthcare recruitment & staffing firm. I am hiring for the below mentioned roles, Please let me know if you are available or looking for a job change. Please refer your friends/colleague if you are not looking for this opportunity.

Job Title: Datacenter Technician

Location: Plano TX 75024

Shift: Day - 9 AM to 5 PM

Duration: 12 Months Contract (with the possibility of extension)

Rate Range: $25-28 per hour

Job Summary

IT Operations Specialist (Data Center)

Overview

The IT Operations Specialist (Data Center ) provides onsite operational support at the facility in Plano, TX.

This role supports physical infrastructure activities, inventory control, documentation, and coordination with project managers, technical teams, and vendors. The position requires daily onsite presence and responsiveness for on-demand operational assignments. Core Technical Knowledge: Foundational understanding of data center infrastructure, including servers, storage systems, and structured cabling Basic familiarity with rack layouts and physical hardware configurations Ability to read and interpret equipment quotes, packing slips, bills of materials, and technical documentation Understanding of standard data center safety, compliance, and operational practices Experience with shipping/receiving Operational Responsibilities: Perform shipping and receiving functions for data center hardware and related equipment Inspect deliveries for accuracy and damage; reconcile against purchase orders and packing documentation Process equipment returns (RMA), ensuring proper documentation, packaging, and tracking Maintain accurate inventory and asset tracking records Assist with diagramming and updating data center rack configurations Ensure proper handling, storage, and physical care of IT equipment Maintain clean, organized, and secure data center staging and storage area Equipment racking, connectivity, and cable management Inventory Management of Onsite Supplies Issue Identification & Escalation: Identify discrepancies, delays, or equipment issues and escalate appropriately to the Project Manager, technical team, or vendor Coordinate with vendors to resolve shipping or hardware issues Ensure issues are fully resolved and properly documented Documentation & Compliance: Maintain detailed and accurate operational records Follow all onsite facility policies and access requirements Adhere strictly to established Standard Operating Procedures (SOPs) Support audit and compliance readiness through organized documentation practices Professional Expectations: Required onsite presence at the Data Center (Dallas–Fort Worth area) Available and responsive for on-demand assignments Strong organizational skills and attention to detail Ability to work independently while coordinating cross-functionally Clear written and verbal communication skills Demonstrated accountability and ownership of assigned responsibilities

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Thanks & Regards,

Mohit Saini

Team Lead, EST

Not Specified
Supply Chain Specialist
✦ New
🏢 NPIC
Salary not disclosed
Plano, Texas 13 hours ago

JOB DESCRIPTION

Summary/Objective: Managing inventory through receiving, production process; Improving on time in full delivery; optimizing carrier performance; supporting other supply chain functions (procurement, production planning, etc.) when necessary.

Essential Functions

· Coordinate process from PO receiving throughout shipping, including PO entering, delivery planning, communication with production, maintenance, warehouse & sanitation team, arrange carriers, etc.; Ensure all POs delivered at right time with right quantity.

· Ensures timely communication is provided to customers, carriers and sales on status of delivery arrangement; conduct carrier management on cost and service.

· Improve Inventory management. Oversee warehouse and production activities.

· Coordinating with purchasing for production supply and low-inventory level alarm for sanitation items.

· Effectively negotiates and/or implements initiatives that reduce Company costs and/or prevents annual cost increases.

· Monitors complex operations, identifies potential programs, and is proactive in resolution.

· Provides more complex daily, weekly, and monthly reporting requirements for performance, compliance, and invoicing; develops and analyses information when required.

· Performs a variety of calculations, analyses and audits of financial and operational results; typically involves complex professional related supply chain principles.

· Utilizing an advanced knowledge of the processes, cost pressure points, and supply evaluates supplier competence relative to others in the industry.

· Responsible for interaction and problem resolution with suppliers such as resolving invoicing discrepancies, negotiating price, quality, and delivery, obtaining quotes, and expediting delayed shipments.

· Incoming orders check for description, receiving qty, shipment delivery date etc.

· Follow and assist production team using materials in FIFO.

· Responsible for materials used in production and warehouses have safe inventory level.

· Analyze inventory discrepancy and continuously adjust action plans to ensure inventory accuracy in system.

· Coordinate the communication between the suppliers and freight forwarder.

· Responsible for providing purchasing data for accounting and other departments when it is necessary.

· Coordinating with accounting for monthly monitoring credit card expense.

Competency

· Must have excellent communication skills (oral and written).

· Must have effective negotiation skills to influence decisions that impact Company bottom-line.

· Must have the ability to effectively interface with internal and external contacts and can monitor delicate situations tactfully.

· Must have the ability to understand business needs and strategically plan the most cost-effective solution to goals and objectives, while balancing the needs of the independent sales force.

· Must have effective decision-making skills since decisions impact the financial, employee, or public relations posture of the organization.

· Must have effective organizational, project management, and time management skills to work effectively with internal and external contacts.

· Must be knowledgeable about the laws and regulations associated with each region and aware of the cultural differences between the US and the region. Must have the ability to work with multiple cultures, to interface effectively with subsidiaries.

· Must have excellent computer skills (ERP experience preferred)

Required Education and Experience

Job requires a bachelor's degree or equivalent in Supply Chain Management or closely related fields, plus 1 year of progressively responsible experience in purchasing as well as exposure to related areas. CPSM certification is preferred. Food manufacturing experience preferred but not mandatory.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

While performing the duties of this job, the employee is frequently exposed to food scents, and some food allergens. Typical office environment and hours are usual for this position.

Physical Demands

There are no unusual physical demands for this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Position Type/Expected Hours of Work

Typical office hours are usual for this position.

Travel

Limited to less than 10%

Additional Eligibility Qualifications

None

Work Authorization/Security Clearance

Must be authorized to work in the US.

Not Specified
Sr Manager Operations Analytics & Program Controls
✦ New
Salary not disclosed
Plano, Texas 13 hours ago

Summary:

The Manager of Operations Analytics & Program Controls leads a team of analysts responsible for delivering data-driven insights that inform strategic decisions and optimize operational performance. This role oversees and performs the development of advanced analytical models, reporting frameworks, and process improvement initiatives. The Manager ensures alignment between business objectives and analytical outputs, fosters collaboration across departments, and drives innovation in data utilization to enhance efficiency and identify growth opportunities. Provides strategic oversight and operational support to ensure the reliable and timely delivery of services and projects within the Operating Budget and Five-Year Capital Plan. This role is responsible for developing and managing operating and capital budgets, monitoring project performance, and ensuring compliance with organizational standards. The position requires close collaboration with the Assistant Executive Director of Operations, department directors, managers, and project teams to align financial and operational objectives.

Applicants are required to be eligible to lawfully work in the United States immediately. This position is not available for H1-B visa sponsorship.

Responsibilities:

  • Provide strategic direction for the analytics team, ensuring alignment with organizational goals and operational priorities.
  • Translate business objectives into actionable analytical projects and reporting solutions.
  • Serve as a liaison between executive leadership and analytics team to communicate insights and recommendations effectively.
  • Supervise and mentor Senior and Junior Operations Analysts, fostering a culture of continuous learning and collaboration.
  • Assign projects, monitor progress, and ensure timely delivery of high-quality analytical outputs.
  • Identify skill gaps and coordinate training programs to enhance team capabilities in data analysis, visualization, and modeling.
  • Oversee the design, development, and validation of complex reports and dashboards for executive leadership, Board of Directors, and departmental stakeholders.
  • Ensure data integrity, accuracy, and compliance with organizational standards across all reporting and analytical processes.
  • Guide the implementation of advanced statistical models, predictive analytics, and "What-If" scenario modeling to support decision-making.
  • Partner with department leaders (e.g., IT, HR, CSC) to define reporting requirements, establish KPIs, and optimize data workflows.
  • Coordinate with technology teams to enhance data infrastructure and integrate new tools for improved analytics capabilities.
  • Identify opportunities for operational efficiency and lead initiatives to streamline processes through automation and advanced analytics.
  • Implement best practices for data governance, security, and usability across all analytical outputs.
  • Integrate Artificial Intelligence and Machine Learning into solutions and models
  • Develop and manage operating and capital budgets for the Operations group.
  • Provide budget modeling and approval support for the Operations & Maintenance Fund (OMF) and capital plan.
  • Track and analyze budget performance, prepare variance reports, and recommend corrective actions.
  • Oversee the procurement process from initiation to contract completion for all Operations departments (Customer Care, Customer Service, IT, and Operations).
  • Serve as the primary liaison with the Procurement Department, ensuring timely and accurate specifications and documentation.
  • Monitor active vendor contracts, including service levels, budget spend, and consultant allocations.
  • Develop and document standardized processes and reporting requirements for procurement and budgetary activities.
  • Provide training and guidance to Operations teams on compliance with procurement and financial procedures.
  • Prepare and manage Board of Directors agenda forecasts, presentations, and supporting documentation.
  • Develop analytics and reporting tools to deliver regular updates on project and service delivery performance.
  • Maintain cost management systems and issue monthly cost, schedule, trend, and change management reports.

Qualifications:

Minimum:

  • Bachelor's degree in Business, Computer Science, Analytics, Information Technology, Engineering, Management, or a related discipline; alternatively, a minimum of six years of related work experience.
  • 7+ years of experience in data analytics, operations, or business intelligence, including 3+ years in a leadership role.
  • 5–7 years of program and project controls experience.
  • Proven ability to manage complex projects and deliver actionable insights to senior leadership.
  • Strong proficiency in SQL, Python, R, and data visualization tools (Tableau, Power BI, etc.).
  • Strong ability to collaborate across all organizational levels to resolve complex issues.
  • Excellent oral and written communication skills, including experience presenting to senior leadership and boards.
  • Ability to translate technical concepts into clear, actionable business terms.
  • Experience preparing Board actions and audit responses.
  • Experience working in cloud environments with data lakes, data warehouses and databases.

Preferred:

  • Master's degree in Analytics, Data Science, or Business Administration.
  • Experience with enterprise data warehouse platforms (e.g., Snowflake, Redshift, BigQuery).
  • Advanced knowledge of predictive modeling, statistical analysis, and process optimization methodologies.
  • 7+ years of program and project controls experience.
  • 5 years of experience in information technology or toll-related operations.
  • Finance and procurement experience strongly preferred.
  • Core Competencies: Strategic Thinking, Leadership & Team Development, Analytical & Problem-Solving Skills, Communication & Stakeholder Management, Technical Expertise in Data Analytics

About NTTA: NTTA is a political subdivision of Texas created to acquire, construct, maintain and operate toll roads in North Texas. As a customer-driven organization, NTTA delivers a safe and reliable toll system for millions of customers each year in one of the fastest growing regions in the United States. NTTA is a vibrant organization with a highly qualified, energized and engaged team focused on achieving Excellence and we are looking for talented individuals to join us.

Our mission: We are committed to providing a safe and reliable toll road system, increase value and mobility options for our customers, operate the Authority in a businesslike manner, protect our bondholders, and partner to meet our region's growing need for transportation infrastructure.

Not Specified
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