Information Technology Jobs in Florence, IN

• Ensures accurate and timely service of all orders by working with kitchen personnel.
• Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members.
• Responsible for learning and being familiar with all of Boyd Gaming, Inc.’s room outlets, server functions, and for being able to answer general questions regarding the property.
• Anticipate the guest’s needs and respond appropriately with a sense of urgency and professionalism.
• Maintain knowledge of menu offerings to answer guest questions and provide suggestions. This includes but not limited to knowledge of food items; preparation methods and wine knowledge.
• Anticipate and provide for guests’ needs throughout entire function; ensure guest satisfaction; respond quickly and efficiently to guest complaints.
• Accurately account for and collect payment for all drink and food orders through POS system in a timely manner.
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts and brewing coffee. Performimg Tableside cooking, salad or Entrée presentations, Open and pour wine tableside. Garnish and decorate dishes in preparation for serving.
• Serve food and beverages to guests, and prepare or serve specialty dishes at tables as required.
• Check with guests to ensure they are enjoying their meals and take action to correct any problems, immediately notifying the manager on duty.
• Responsible for all tables in assigned section, in their entirety.
• Stock service areas with supplies such as coffee, food, tableware, and linens. Fill salt, pepper, sugar, etc.
• Assist with overall dining service and ensure dining and serving areas are set up and maintained according to standard, including removal of all dirty dishes in FOH operations.
• Maintain complete knowledge of table/seat/station numbers, hours of operations, proper table set-up and dress code of the restaurant.
• Participate in liquor glassware removal, ensuring compliance with all Indiana Gaming Commission regulations.
• Abide by all State, State Gaming, Federal and Corporate liquor Regulations. Also pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Observe and adhere to Health Department regulations and EcoSure standards regarding food handling, storage, and cleanliness of work environment.
• Consistent attendance at company/restaurant training programs as they are scheduled.
• Complete opening, closing and other side duties as assigned by the supervisors.
• Maintain a well-groomed, neat and clean appearance.
• Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.
• Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
• Perform all duties as assigned by management.
  
  

• Demonstrated ability to communicate in English.
• Demonstrated ability to work in a high volume restaurant.
• Must be at least 19 years of age.
  
  

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
• Operates commercial washers, dryers, flatwork ironers, sorts, feeds and pulls linens. Catches, folds, stacks and bundles with or without tying machines. Sorts and loads towels, sheets and various other linens and terry items onto linen cart.
• Stacks linens onto shelves.
• Maintains inventory control, item count and associated recordkeeping.
  
  

• Effective communication skills.
• Ability to be a team player while completing assigned tasks accordingly and in a timely manner.
• Prior laundry experience preferred.
• Must have flexible availability, especially on weekends.
• Must be at least 18 years of age.
  
  

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers and coworkers.
• Maintains company funds and equipment in an orderly manner.
• Pours drinks according to established recipes; maintains a clean and safe work environment.
• Demonstrates specific product offerings and ordering procedures.
• Monitors proper par levels of all supplies at assigned bars.
• Communicates any problems or situations detrimental to Belterra Casino Resort & Spa to immediate supervisor.
• Responsible for the security and accuracy of assigned bank and is accountable for any and all overages and shortages.
• Opens/closes bar according to established procedures.
• Provides work direction for bar attendants assigned to bar.
  
  

• Knowledge and ability to mix a wide variety of drinks.
• Excellent customer service skills.
• Knowledge of the operation of all bar equipment.
• Ability to direct cocktail servers.
• Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
• Indiana ABC Permit (Liquor License) required.
• Bartender experience required.
• Must have a valid Driver's License.
• Must be at least 21 years of age.
  
  

• Is responsible for developing relationships and keeping ties and communication with targeted guests through personal contact (i.e., phone, mail, e-mail, in person, etc.).
• Uses discretionary authority to arrange accommodations and amenities (i.e., shows, hotel, restaurant and transportation).
• Manages, handles and resolves player problems.
• Is responsible for maintaining goodwill with all guests.
• Ensures guests are aware of events, promotions and entertainment and responds guests accordingly.
• Provides complimentary according to established guidelines and sound business practices.
• Complies with state and local regulatory requirements.
• Builds relationships with target players using contact strategy through a variety of on property, inbound and outbound channels (i.e., phone, mail, e-mail, etc.)
• Leverages property amenities/programs to targeted players.
• Utilizes the casino computer systems for the purpose of tracking complimentary items to qualified guests based on comping guidelines.
• Collaborates with work-group and all support departments to ensure player satisfaction.
• Communicates all relevant information to co-workers and management to maintain consistency and avoid potential problems.
• Works with team members to achieve common goals.
• Maintains high standards of courtesy, professionalism and discretion in all communications to, about, or with customers including their arrangements and finances.
• Maintains confidentially of all players accounts.
• Maintains security and confidentiality of files record and lists.
• Incumbent is not permitted to accept gratuities.
  
  

• Specific experience with the below highly preferred:
  • Sales Excellence: Leveraging sales techniques to maximize performance.
  • Passion for Service: Internally motivated to graciously serve, delight and build player loyalty.
  • Drive: Harnessing energy and passion to excel.
  • Customer / Commercial / Market Awareness: Anticipating and listening to customer needs / looking outside our world.
  • Influence: Engaging others to succeed.
  • Professional Excellence: Applied functional / business knowledge; professionalism, composure, effectiveness.
• One to three years experience casino/hotel, customer service, host, or telemarketing experience required.
• College degree or equivalent experience preferred but not required.
• Ability to think independently in making decisions to maximize customer service experience and program profitability.
• Ability to effectively manage time and perform multiple tasks simultaneously.
• Must have a systematic and process oriented mindset to ensure seamless end-to-end customer experiences.
• Excellent interpersonal skills required.
• Must have excellent oral and written communication skills.
• Must be able to listen and respond to visual and aural cues.
• Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
• Must be at least 21 years of age.
  
  

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
• Prepares foods that are to be grilled, fried, broiled, baked, boiled, braised, poached or prepared in the pantry; ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of the customer and the chef.
• Recognizes a variety of sauces and properly places them on all entrees featured on daily menus.
• Keeps work station neat and clean.
• Assists coworkers to ensure efficient operation of the kitchen.
• Ensures cleanliness of working area; reports all equipment for safety failures, hazardous areas and accidents.
• Ensures the proper storing of any foods, including those from a previous function.
• Ensures that items are fully stocked and equipment is in good working condition.
• ensures the proper closing down of work stations.
  
  

• This position operates in a working environment that is subject to varying levels of heat and noise.
• At times subjected to hazards such as wet floors and dangers associated with the use of heavy duty cutlery, knives and choppers.
• Ability to use all equipment associated with the position, including, but not limited to, choppers, slicers, mixers and grinders.
• Basic food preparation knowledge and line work experience preferred.
• Must be flexible to work varying shifts and time schedules as needed.
• Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.
• Must be at least 16 years of age.
  
  

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
• Operates commercial washers, dryers, flatwork ironers, sorts, feeds and pulls linens. Catches, folds, stacks and bundles with or without tying machines. Sorts and loads towels, sheets and various other linens and terry items onto linen cart.
• Stacks linens onto shelves.
• Maintains inventory control, item count and associated recordkeeping.
  
  

• Effective communication skills.
• Ability to be a team player while completing assigned tasks accordingly and in a timely manner.
• Prior laundry experience preferred.
• Must have flexible availability, especially on weekends.
• Must be at least 18 years of age.
  
  

Owner Operators for Liquid Bulk Chemical Hauling

OWNER OPERATOR COMPENSATION

• 68% Pump AND Air Equipped
• 67% Pump OR Air Equipped
• 65% Not Pump or Air Equipped *Contractors with no equipment are only approved on a case-by-case basis*Detention Pay after 2 hours unload/offload

ADDITIONAL BENEFITS FOR OWNER OPERATORS

• 100% Fuel Surcharge Passed on to Owner
• Hourly Detention Pay After 2 Hours
• Fuel Card Provided - Discounts are provided at major travel centers.
• Weekly Settlements (Direct Deposit Available)
• Tolls Reimbursed 100% (If Billable and Billed)
• PeopleNet Units Provided Free of Charge
• IL Base Plates Available Through Deductions

REQUIREMENTS

• Must be at least 21 years old.
• 12 Months VerifiableLiquid Chemical Tanker Experience
  
• Valid Class A Commercial Drivers License with Tank Endorsement
• Hazmat and TWIC Card
• Pump and Compressor on Truck Required
• Must uphold a clean driving record without violations within the last 3 years.

• Is responsible for operating and maintaining an efficient and profitable (front-of-the-house) operation in all food and beverage outlets
• Delivers internal and external guest service with Boyd Style
• Staffs, schedules, evaluates, trains, develops and monitors team members
• Recommends wage increases, promotions, demotions, discipline and other employment actions for team members
• Ensures staff receives adequate guidance and resources to accomplish established objectives
• Understands department objectives, standards, guidelines and budget to achieve effective supervision of department
• Establishes and maintains training and development procedures to ensure superior guest service standards are met
• Opens and closes work area at scheduled times, ensuring full preparation for operation/function
• Ensures cleanliness and security of company assets
• Works with Chef and kitchen staff to ensure proper food preparation and timing, and that all last-minute changes are taken care of in order to ensure highest levels of customer satisfaction
• Monitors staff, directing necessary action to ensure the proper setup, schedule and delivery of service
• Responsible for ordering and maintaining inventory levels of all needed supplies.
• Ensures effective beverage operations
• Resolves guest concerns or complaints in a timely and friendly manner in order to maintain positive customer relations
• Conducts inspections to ensure a safe work environment: equipment is operating properly, and sufficient supplies are on hand in order to accomplish smooth operation of the department
• Implements and monitors department budget and other administrative processes to achieve proper management of department operations
• Increases department revenues through research and taking positive steps to adjust or change menu offerings, service, portion control, presentation and waste
• Develops and implements department management plans including budgets, labor schedules and systems of accountability
• Organizes restaurant operations for effective and efficient service as well as overall coordination and control
• Promote the courteous treatment of customers and team members including resolving complaints, answering questions and providing general service
• Ensures food servers, buspersons, and other restaurant personnel are meeting or exceeding service standards.
• Develops and implements policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines
• Creates and maintains records, reports and other documentation as required to meet company and business expectations
• Ensures proper communication between front of house and back of house operations while taking ownership of all responsible areas
• Meets daily deadlines of opening, creating, and posting table-talks for specials and produces sample dishes for pre-shifts in a timely manner and reviews nightly special postings, prep level reports, and critical inventory comparisons
• Ensures periodic quality checks for all products and service, i.e., greeting times.
• Monitors purchasing, staffing, and inventory in order to control product and labor cost and waste, ensuring adherence to the budget
• Monitors work areas to ensure cleanliness standards are achieved and customer requests are addressed and resolved
• Oversees and ensures all stations are properly stocked and set up
• Oversees and ensures all equipment and working conditions are well maintained
• Maintains the viability and integrity of all restaurant operations
• Works with the F&B Multi-Outlet Manager and Director of Food & Beverage to analyze food cost and forecast business trends in order to make recommendations for revision of menu prices and food specials that will most appropriately meet company needs
• Coordinates with marketing and player development to properly prepare for increased guest volume due to group functions and special events
• Performs other duties as assigned by management
  
  

• Experience in the management of catering and banquet operations
• Excellent guest relations skills
• Knowledge of wines and alcoholic beverages
• Demonstrated knowledge of table-side service
• Ability to maintain bar operations
• This position operates in a working environment that is subject to varying levels of crowds, noise and smoke, the severity of which depends upon customer volume.
• Ability to communicate effectively with guests, outside contacts and team members
• Ability to observe and direct actions of subordinates
• Ability to effectively and efficiently move around banquet and meeting rooms
• Ability to lift and move, with or without assistance, large banquet tables, other necessary items, and/or equipment
• Ability to review and comprehend all necessary documentation and programs
• Demonstrated management experience in a high-volume restaurant.
• Must be able to obtain/maintain any necessary licenses and/or certifications.
• Must be at least 21 years of age.
  
  

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
• Sets tables and prepares beverages and proper condiments (butter, sour cream, dressing, etc.).
• Keeps banquet areas clean and organized.
• Works in cooperation with other service personnel to provide a high quality of service.
• Anticipates and provides for guests’ needs throughout entire function; ensures guest satisfaction; responds quickly and efficiently to guest complaints.
• Maintains a well-groomed, neat and clean appearance, carrying out duties with attention to sanitation safety.
  
  

• Experience carrying large trays with ten covers.
• Knowledge of wine service.
• Knowledge of table service procedures and table etiquette.
• Excellent customer service skills.
• Ability to use all equipment associated with the position, including chafing dishes, plate warmers, coffee urns and hot boxes.
• Ability to inspect and maintain areas for which responsible.
• Ability to effectively and efficiently move around banquet areas.
• Ability to communicate effectively in English with customers and all levels of employees.
• Ability to review and comprehend necessary documentation.
• Must be flexible to work varying shifts and time schedules as needed.
• Indiana ABC Permit (Liquor License) required.
• Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
• Must be at least 18 years of age.
  
  

• Ensures accurate and timely service of all orders by working with kitchen personnel.
• Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members.
• Responsible for learning and being familiar with all of Boyd Gaming, Inc.’s room outlets, server functions, and for being able to answer general questions regarding the property.
• Anticipate the guest’s needs and respond appropriately with a sense of urgency and professionalism.
• Maintain knowledge of menu offerings to answer guest questions and provide suggestions. This includes but not limited to knowledge of food items; preparation methods and wine knowledge.
• Anticipate and provide for guests’ needs throughout entire function; ensure guest satisfaction; respond quickly and efficiently to guest complaints.
• Accurately account for and collect payment for all drink and food orders through POS system in a timely manner.
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts and brewing coffee. Performimg Tableside cooking, salad or Entrée presentations, Open and pour wine tableside. Garnish and decorate dishes in preparation for serving.
• Serve food and beverages to guests, and prepare or serve specialty dishes at tables as required.
• Check with guests to ensure they are enjoying their meals and take action to correct any problems, immediately notifying the manager on duty.
• Responsible for all tables in assigned section, in their entirety.
• Stock service areas with supplies such as coffee, food, tableware, and linens. Fill salt, pepper, sugar, etc.
• Assist with overall dining service and ensure dining and serving areas are set up and maintained according to standard, including removal of all dirty dishes in FOH operations.
• Maintain complete knowledge of table/seat/station numbers, hours of operations, proper table set-up and dress code of the restaurant.
• Participate in liquor glassware removal, ensuring compliance with all Indiana Gaming Commission regulations.
• Abide by all State, State Gaming, Federal and Corporate liquor Regulations. Also pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Observe and adhere to Health Department regulations and EcoSure standards regarding food handling, storage, and cleanliness of work environment.
• Consistent attendance at company/restaurant training programs as they are scheduled.
• Complete opening, closing and other side duties as assigned by the supervisors.
• Maintain a well-groomed, neat and clean appearance.
• Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.
• Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
• Perform all duties as assigned by management.
  
  

• Demonstrated ability to communicate in English.
• Demonstrated ability to work in a high volume restaurant.
• Must be at least 19 years of age.