Information Technology Jobs in Fl

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Role Overview

Lead daily office operations and core HR functions. Support leadership, staff, and clients in a small team environment. Manage details and deadlines and shift priorities throughout the day.

Key Responsibilities

• Post and manage job openings.
• Coordinate onboarding and offboarding.
• Serve as primary contact with the PEO.
• Administer paid time off tracking and reporting.
• Track bimonthly payroll inputs and reviews.
• Review and organize client contracts.
• Manage one office staff member.
• Oversee one corporate headquarters location.
• Order office supplies, laptops, and equipment.
• Maintain asset inventory.
• Perform basic accounting in QBO.
• Prepare and update project profitability sheets.
• Request and track certificates of insurance for clients.
• Manage the CRM containing client and contract data.
• Maintain employee records and HR documentation.
• Support leadership with administrative tasks.

Required Skills and Experience

• Prior Office Manager or HR Manager experience.
• Experience working with a PEO.
• Payroll and PTO administration experience.
• QuickBooks Online experience.
• Contract review and document management experience.
• Strong organization and time management skills.
• Ability to manage multiple priorities at once.
• Experience working in a small team environment.
• Strong written and verbal communication skills.
• High attention to detail.
• Discretion with confidential information.

Preferred Background

• Professional services or consulting firm experience.
• Experience supporting executives.
• CRM administration experience.

Work Style Expectations

• You take ownership.
• You stay organized.
• You follow through.
• You adapt as priorities shift.
• You support a growing firm.

Company Description

Established in 1984, ASE Telecom & Data specializes in the design, installation, certification, and documentation of Premise and Outside Plant (OSP) Cabling & Physical Security Systems. With expertise in both copper and optical fiber media, ASE serves the expanding Local Area Network (LAN) and Wide Area Network (WAN) markets. The company provides services to state, county, and local government agencies, educational institutions, and private sector clients across Florida. Committed to delivering high-quality solutions, ASE has built a strong reputation for reliability and excellence.

Role Description

This is a full-time, on-site role located in Miami, FL, for a Security Project Manager. The role involves managing multiple security projects, Access Control & CCTV Systems, managing inspections & code compliance, and ensuring compliance with information security protocols. Responsibilities include coordinating with stakeholders, implementing security measures, and ensuring successful execution of projects within scope, budget, and timelines.

Qualifications

• Proficiency in Program Management, with the ability to lead and execute projects effectively.
• Strong knowledge of Florida Life Safety Codes, Security standards and Information Security concepts and practices.
• Experience with Network Security and Security Management, inclusive of monitoring and maintaining secure environments.
• Skills in risk assessment, incident management, and strategic planning related to security.
• Exceptional organizational, communication, and leadership abilities.
• Bachelor’s degree in Information Technology, Computer Science, or a related field experience or relevant certifications.
• Prior experience managing security projects in the technology, telecommunications, or government sectors is highly desirable.

W2 Only , Position is Contract to hire

Title: Power BI Developer

Duration: 4-6 Months + Contract to hire

Location: Remote

• This role at Client is as unique as it is rewarding because of the AF IPAAL Values (Integrity, Passion, Accountability, Achievement, Leadership) and TRI Model (Trust, Respect, Inclusion).
• This role will serve as a launchpad for a data career for candidates who are passionate about data. As a Power BI Analytics Developer on our Data Insights & Innovation team, the candidate will be a key player from day one. The role offers hands-on experience in building real reports and dashboards using Microsoft Power BI that users need to make critical decisions. The candidate will work closely with senior analysts and business stakeholders to design, develop, and maintain interactive Power BI reports and dashboards.
• This is an excellent opportunity for the candidate to gain real-world experience in the full lifecycle of analytics development, from data modeling to visualization, in a dynamic and supportive environment.

Departmental Expectation Of Employee

• Adheres to AF Policy and Procedures and the AF IPAAL Values and TRI Model
• Acts as a role model within and outside AF.
• Performs duties as workload necessitates.
• Maintains a positive and respectful attitude.
• Communicates regularly with the departmental leader about department issues.
• Demonstrates flexible and efficient time management and ability to prioritize workload.
• Consistently reports to work on time, prepared to perform duties of the position.
• Meets Department productivity standards.

Essential Duties and Responsibilities

• Assist in development of Power BI reports and dashboards to replace existing reports and dashboards in WebFOCUS
• Perform data validation and quality checks to ensure the accuracy and reliability of reports.
• Assist in development of clear, compelling, and user-friendly visualizations that tell a story and facilitate data-driven decision-making.
• Document data sources, report logic, and development processes to ensure knowledge sharing and maintainability

Key Opportunities

• Hands-on experience with the Microsoft Power BI and potentially connecting to various data sources
• A deep understanding of how data analytics drives key business decisions across different functions
• Experience working in a professional Agile/Scrum environment, managing tasks, and meeting deadlines.
• Mentorship from experienced data professionals and opportunities for networking.

Qualifications

• Currently pursuing a Bachelor’s degree in Data Analytics, Computer Science, Engineering, Mathematics, Statistics, Renewable Energy, or a related field.
• Basic experience with Microsoft Power BI, Tableau, or a similar data visualization tool.
• Understanding of database concepts and data modeling.
• Basic knowledge of SQL.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to work collaboratively in a fast-paced, team-oriented environment.
• Excellent verbal and written communication skills.

Americans With Disability Specifications Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

• This is a fully remote position requiring reliable high-speed internet access and a dedicated workspace.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Project description

This technology engineer is responsible for ensuring the reliability, supportability, and continuous improvement of key infrastructure monitoring and management platforms, with primary ownership focus on tools such as SolarWinds, Azure Sentinel. This role requires a developer mindset. This person will also be providing operations systems administration support for hands on Linux and Windows systems. This role partners closely with internal teams across operations, monitoring, and security to strengthen platform health, improve signal quality, and enable effective incident response workflows. The engineer will support a hybrid environment with strong emphasis on Microsoft Azure monitoring and logging, contribute to platform lifecycle activities (patching, upgrades, onboarding, documentation), and continuously learn and apply modern capabilities— including analytics and emerging AI features—across event management, observability, and SIEM tooling to reduce operational friction and increase time to value

Responsibilities

Platform Ownership

Network & Monitoring Tools (must have)

Familiar with tools such as SolarWinds (including NetPath). As a platform owner, ensure platform stability, upgrades, patching, and day to day support.

Has knowledge about network centric monitoring capabilities including SNMP polling, traps, and device visibility etc. Ensure new sites and devices are properly onboarded

Partner with platform and cloud teams to ensure migrated workloads meet monitoring standards. Systems Administration (must have)

Provide sysadmin support for Linux and Windows servers, including:

Agent deployment and upgrades (SolarWinds, Datadog, Dynatrace)

OS level troubleshooting and configuration

Monitoring and logging enablement

Support hybrid environments spanning on prem and Azure infrastructure.

A developer mindset with experience in Dev workflow, GitHub, PowerShell etc.

Observability & Event Management Support (should have)

Has experience with tools such as Datadog and Dynatrace. The person will be responsible for collaborating with platform owners to support integrations, data quality, and alerting hygiene.

Assist with event management workflows, ensuring alerts are actionable and routed correctly.

Participate in efforts to reduce alert noise and repeat incidents. SIEM & Security Visibility (nice to have)

Develop a working understanding of SIEM concepts and platforms such as Azure Sentinel and CRIBL.

Support log ingestion, troubleshooting, and collaboration with security and incident response teams.

Ensure infrastructure and network telemetry supports security detection requirements. Cloud Monitoring & Azure Integration (should have)

Has experience with Azure cloud platform. Have either directly supported or is familiar with Azure based monitoring and logging, including:

Azure Monitor and Log Analytics integrations

Observability for Azure hosted workloads Automation, AI & Continuous Improvement (nice to have)

Explore and apply AI assisted features within monitoring, event management, and SIEM tools to:

Improve signal quality / reduce alert fatigue

Support faster incident triage

Contribute to documentation, runbooks, and operational improvements focused on small, incremental wins.

Knowledge Transfer & Operational Resilience

Participate in knowledge transfer activities related to platform transitions and retirements. Maintain documentation.

Support on call or escalation rotations as needed.

Skills

Must have

Minimum 4-5 years of experience in infrastructure operations, monitoring, observability, or platform operations roles, supporting enterprise environments

Hands on experience with systems administration for Linux and Windows servers, including troubleshooting, configuration, and deployment of monitoring or management agents (e.g., SolarWinds, Datadog, Dynatrace).

Foundational networking knowledge, including concepts such as SNMP, network monitoring, LAN/WAN fundamentals, firewalls, and telemetry collection, sufficient to support network centric monitoring platforms like SolarWinds

Not a must but nice to have experience with platform like StruxureWare.

Experience with observability or monitoring platforms, such as SolarWinds, Datadog, Dynatrace, or similar tools, with an understanding of alerting, dashboards, and signal quality.

Exposure to cloud environments, preferably Microsoft Azure, including familiarity with monitoring and logging concepts (e.g., cloud based telemetry, logs, metrics, and integrations).

Basic understanding of incident and event management practices, including alert triage, escalation, and collaboration with incident response or operations teams.

Demonstrated willingness and ability to learn new technologies quickly, with examples of picking up new platforms, tools, or domains outside of prior core expertise.

Familiarity with Agile or SAFe ways of working, including collaboration in sprint based delivery models, and cross functional team engagement is a plus.

Strong communication and collaboration skills, with the ability to work effectively with platform owners, operations teams, security teams, and external stakeholders.

Experience working in a modern Dev workflow using GitHub (branches, pull requests, code reviews, and CI/CD) to manage and deploy scripts/automation used for platform operations

Working proficiency in scripting languages such as PowerShell, Python, BASH, or similar scripting languages.

Knowledge with Azure, Azure Active Directory (AD), and hybrid cloud environments is a plus.

Exposure to SIEM concepts or platforms such as Azure Sentinel, CRIBL, or similar is a plus.

Experience with change management practices in an enterprise IT environment is beneficial

A telecom client of Insight Global is seeking a highly organized and client-focused Client Project Manager to manage the successful execution of small to medium-sized projects for our existing clients. This role is pivotal in our Inside Sales process, ensuring that once a client approves a quote for services, the project is delivered on time, within scope, and to the client's complete satisfaction. The coordinator will manage a dedicated "Inside Sale Project" list within Click Up, where each approved quote becomes a milestone. You will be responsible for the entire project lifecycle, from task creation and sprint coordination to quality assurance and final project closeout.

Qualifications:

• 1-2+ years of Project Manager/Coordination experience
• Excellent organization and communication skills
• 1-2+ years of Microsoft Suite experience
• Telecom industry experinece preferred

Key Responsibilities:

Project & Task Management:

• Serve as the primary stakeholder for all approved inside sales projects.
• Translate approved client quotes into detailed milestones and actionable tasks within the master "Inside Sale Project" list in ClickUp.
• Ensure every task is created with a detailed description, due date, time estimate, priority level, and all other required fields as outlined in our ClickUp Master Guidelines.
• Properly tag tasks for the appropriate Operations Pod (e.g., Tech Ops, DevOps) in preparation for Sprint Planning.

Sprint & Resource Coordination:

• Prepare and queue tasks for upcoming sprints by assigning the "Next Sprint" status.
• Collaborate with the Scrum Master to ensure tasks are "sprint-ready" with all necessary documentation.
• Track task progress throughout the bi-weekly sprint, ensuring assignees are working in order of priority.

Quality Assurance & Delivery:

• Conduct thorough quality assurance on all delivered work. When a task is moved to "Work Delivered," you will perform a comprehensive review to ensure it meets the requirements of the original quote.
• Manage the revisions process by moving tasks to "Revisions Needed".

Compensation:

$50,000-$58,000 annual salary.

Exact compensation may vary based on several factors, including skills, experience, and education.

About the Role

We are seeking a Backend Engineer to help build and maintain the backend services and API’s that power our proprietary AI SaaS CRM and LMS platforms.

You will work directly with our CTO, collaborate with the engineering team, and partner closely with our Product Manager to design, implement, and maintain scalable backend systems.

Our backend services are built primarily with:

• NestJS (TypeScript)
• Python
• Deployed across multiple AWS environments

This is a hands-on backend engineering role focused on API development, cloud deployment, distributed systems, and production-grade reliability.The role has meaningful ownership - not just ticket execution.

What You’ll Do

• Work directly with the CTO on backend design and implementation decisions
• Partner closely with a Product Manager on sprint planning, backlog grooming, translating product requirements into technical solutions, and prioritizing customer-impacting improvements
• Design, build, and maintain backend API services using NestJS (TypeScript)
• Build and support backend services in Python
• Develop and maintain production-grade RESTful APIs
• Contribute to multi-environment deployments across AWS
• Use Terraform to manage our IAC
• Work with CI/CD workflows and structured deployment procedures
• Follow and contribute to engineering documentation including development guidelines, environment configuration standards, security practices, and versioning and changelog management
• Implement and support asynchronous and event-driven systems
• Write clean, maintainable, well-tested code
• Participate in code reviews and maintain high engineering standards
• Debug and resolve production issues across distributed cloud environments

What We’re Looking For (Required)

• 5+ years of backend engineering experience
• Strong proficiency in TypeScript and experience with NestJS
• Strong proficiency in Python
• Experience designing and implementing RESTful APIs
• Experience deploying and maintaining applications in AWS
• Familiarity with multi-environment deployments (dev, staging,UAT, production)
• Experience working with CI/CD pipelines
• Experience with relational databases (PostgreSQL)
• Familiarity with Docker or containerized workflows
• Experience working in GitHub-based workflows in a collaborative environment (pull requests, code reviews, branching strategies, and issue tracking)
• Comfortable working in an agile environment with JIRA and Monday
• Strong communication and problem-solving skills
• Experience building SaaS or multi-tenant platforms

Nice to Have / Strong Plus

• Familiarity with C# & C++
• Experience with Dentrix, OpenDental, or other dental integration PMS’s
• Experience building a greenfield SaaS or B2B software
• Experience with building on a Healthcare platform
• Familiarity with AI-enabled products or LLM integrations
• Experience with Redis or caching strategies
• Experience integrating third-party APIs

Why This Role Is Different

• Direct collaboration with the CTO on backend system design
• Close partnership with Product Management
• Opportunity to help shape a modern, AI SaaS platform for the healthcare industry

Position Summary:

Our partner, a global leader in end-to-end IT solutions, is seeking a Product Owner for their Product Management team. In this role, you will serve as a key liaison between the client and the development team, gathering requirements, prioritizing tasks, and creating actionable roadmaps to ensure successful product delivery. You will ensure that business needs align with technical capabilities and foster a consultative approach to problem-solving. You will work closely with cross-functional teams to maintain an agile development process, drive strategic initiatives, and ensure that product goals are met in a timely and efficient manner.

Experience and Education:

• Bachelor’s or higher degree in Computer Science, Business Administration, or related field/experience
• 4+ years of hands-on experience working in a variety of business areas within IT
• 3+ years of experience in Product Management or as a Product Owner
• Hands-on experience with backlog management and product development lifecycle
• In-depth knowledge of Agile methodology and best practices

Skills and Strengths:

• Product Management
• Product design
• Design Solution Thinking
• Project Management
• Product Development
• Agile Methodology
• Agile Software Development Methodology
• Product Roadmap, Vision, and Content Presentation
• Stakeholder Management
• User Stories
• Team Backlog
• Sprints Process
• Iteration Sessions
• Story Acceptance
• Research and Analysis
• UAT Testing
• Showcase Reports

Primary Job Responsibilities:

• Own and drive the product vision, roadmap, and strategy.
• Collaborate with cross-functional teams on the overall design strategy for current/new products.
• Work alongside Product Managers and Engineers to create or enhance product experiences.
• Create and manage product backlogs.
• Communicate and coordinate between cross-functional teams to ensure timely and successful product delivery.
• Lead iteration sessions, retrospectives, and sprint planning meetings.
• Perform User Acceptance Testing (UAT) and ensure the product meets the requirements.
• Support end-to-end design processes across all products, from conception to final implementation.
• Present scenarios, end-to-end experiences, interaction models, and screen designs to stakeholders and cross-functional teams.
• Track software requirements, changes, and releases.
• Manage changes to existing systems to make sure they fit with the long-term design strategies.
• Assist the scrum/product development team to meet the objectives of each sprint.
• Identify areas of improvement

This technology engineer is responsible for ensuring the reliability, supportability, and continuous improvement of key infrastructure monitoring and management platforms, with primary ownership focus on tools such as SolarWinds, Azure Sentinel. This role requires a developer mindset. This person will also be providing operations systems administration support for hands on Linux and Windows systems. This role partners closely with internal teams across operations, monitoring, and security to strengthen platform health, improve signal quality, and enable effective incident response workflows. The engineer will support a hybrid environment with strong emphasis on Microsoft Azure monitoring and logging, contribute to platform lifecycle activities (patching, upgrades, onboarding, documentation), and continuously learn and apply modern capabilities— including analytics and emerging AI features—across event management, observability, and SIEM tooling to reduce operational friction and increase time to value.

Responsibilities:

Platform Ownership - Network & Monitoring Tools (must have)

• Familiar with tools such as SolarWinds (including NetPath). As a platform owner, ensure platform stability, upgrades, patching, and day to day support.

• Has knowledge about network centric monitoring capabilities including SNMP polling, traps, and device visibility etc. Ensure new sites and devices are properly onboarded

• Partner with platform and cloud teams to ensure migrated workloads meet monitoring standards.

Systems Administration (must have)

• Provide sysadmin support for Linux and Windows servers, including:

• Agent deployment and upgrades (SolarWinds, Datadog, Dynatrace)

• OS level troubleshooting and configuration

• Monitoring and logging enablement

- Support hybrid environments spanning on prem and Azure infrastructure.

- A developer mindset with experience in Dev workflow, GitHub, PowerShell etc.

- Observability & Event Management Support (should have)

- Has experience with tools such as Datadog and Dynatrace. The person will be responsible for collaborating with platform owners to support integrations, data quality, and alerting hygiene.

- Assist with event management workflows, ensuring alerts are actionable and routed correctly.

- Participate in efforts to reduce alert noise and repeat incidents.

SIEM & Security Visibility (nice to have)

- Develop a working understanding of SIEM concepts and platforms such as Azure Sentinel and CRIBL.

- Support log ingestion, troubleshooting, and collaboration with security and incident response teams.

- Ensure infrastructure and network telemetry supports security detection requirements.

Cloud Monitoring & Azure Integration (should have)

- Has experience with Azure cloud platform. Have either directly supported or is familiar with Azure based monitoring and logging, including:

- Azure Monitor and Log Analytics integrations

- Observability for Azure hosted workloads

Automation, AI & Continuous Improvement (nice to have)

• Explore and apply AI assisted features within monitoring, event management, and SIEM tools to:

- Improve signal quality / reduce alert fatigue

- Support faster incident triage

• - Contribute to documentation, runbooks, and operational improvements focused on small, incremental wins.

- Knowledge Transfer & Operational Resilience

- Participate in knowledge transfer activities related to platform transitions and retirements. Maintain documentation.

- - Support on call or escalation rotations as needed.

Mandatory Skills Description:

• Minimum 4-5 years of experience in infrastructure operations, monitoring, observability, or platform operations roles, supporting enterprise environments

• Hands on experience with systems administration for Linux and Windows servers, including troubleshooting, configuration, and deployment of monitoring or management agents (e.g., SolarWinds, Datadog, Dynatrace).

• Foundational networking knowledge, including concepts such as SNMP, network monitoring, LAN/WAN fundamentals, firewalls, and telemetry collection, sufficient to support network centric monitoring platforms like SolarWinds

• Not a must but nice to have experience with platform like StruxureWare.

• Experience with observability or monitoring platforms, such as SolarWinds, Datadog, Dynatrace, or similar tools, with an understanding of alerting, dashboards, and signal quality.

• Exposure to cloud environments, preferably Microsoft Azure, including familiarity with monitoring and logging concepts (e.g., cloud based telemetry, logs, metrics, and integrations).

• Basic understanding of incident and event management practices, including alert triage, escalation, and collaboration with incident response or operations teams.

• Demonstrated willingness and ability to learn new technologies quickly, with examples of picking up new platforms, tools, or domains outside of prior core expertise.

• Familiarity with Agile or SAFe ways of working, including collaboration in sprint based delivery models, and cross functional team engagement is a plus.

• Strong communication and collaboration skills, with the ability to work effectively with platform owners, operations teams, security teams, and external stakeholders.

• Experience working in a modern Dev workflow using GitHub (branches, pull requests, code reviews, and CI/CD) to manage and deploy scripts/automation used for platform operations

• Working proficiency in scripting languages such as PowerShell, Python, BASH, or similar scripting languages.

• Knowledge with Azure, Azure Active Directory (AD), and hybrid cloud environments is a plus.

• Exposure to SIEM concepts or platforms such as Azure Sentinel, CRIBL, or similar is a plus.

• Experience with change management practices in an enterprise IT environment is beneficial.

Nice-to-Have Skills Description:

Agile Methodologies

About Convene Inc.

Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities.

The Role

This is not a demo-only role.

You'll sit at the intersection of sales, delivery, and strategy—owning how Salesforce solutions are shaped, positioned, and scoped during the sales cycle.

You'll partner closely with sales and delivery teams to lead discovery, design solutions, and build trust with clients—ensuring we win work that we can deliver successfully.

What You'll Do

• Lead discovery sessions to understand client needs, challenges, and goals
• Design scalable Salesforce solutions across Sales, Service, and/or Experience Cloud
• Translate business requirements into clear solution approaches and architectures
• Support deal strategy, scoping, and solution positioning alongside sales
• Deliver tailored demos, workshops, and solution walkthroughs
• Ensure alignment between presales commitments and delivery capabilities
• Contribute to reusable assets, playbooks, and solution frameworks

What We're Looking For

• 5+ years of Salesforce experience in consulting, solutioning, or presales
• Strong knowledge of Salesforce platform capabilities and architecture
• Experience designing end-to-end solutions (not just features)
• Ability to lead discovery and communicate effectively with both business and technical stakeholders
• Strong storytelling and presentation skills
• Experience working in a Salesforce partner or consulting environment
• Salesforce certifications (Admin, Platform App Builder, Sales/Service Cloud Consultant, etc.)
• Multi-cloud implementation experience
• Familiarity with integrations and enterprise architecture
• Experience working with nearshore or distributed delivery teams

Why Convene

• High-impact role shaping a growing Salesforce practice
• Direct collaboration with leadership—no siloed presales structure
• Focus on quality deals and real outcomes, not volume selling
• Flexible, fast-moving environment with room to build and influence

What Success Looks Like

• Clear, realistic scopes aligned with delivery
• Increased client trust early in the sales cycle
• Scalable, repeatable solution patterns
• Proposal win rate
• Salesforce consulting revenue growth
• Client confidence in pre-sales phase
• Contribution to pipeline expansion

Salesforce Product Owner/Manager
Location: Remote from US
Department: Enterprise Applications
Employment Type: Contract/Contract to Hire

Overview
The organization is seeking a Salesforce Product Owner or Product Manager to lead enhancements, governance, and the long term roadmap for the Salesforce platform. This role focuses on closing the gap between business expectations and current system capabilities while also shaping the future direction of Salesforce, including exploration of Service Cloud, Agent Cloud, and emerging AI driven features. This position requires strong local partnership with Jacksonville based stakeholders and the ability to navigate a complex, multi system environment.

Key Responsibilities

Product Ownership and Roadmap
• Own and refine the Salesforce roadmap, including near term improvements to data quality, integration, and reporting, as well as longer term initiatives such as Agent Cloud and AI assisted capabilities.
• Prioritize work based on business value, complexity, and cross functional impact.
• Ensure business expectations are aligned with realistic delivery timelines and technical feasibility.

Requirements Gathering and Backlog Management
• Lead discovery sessions across Sales, Finance, HR, Operations, and Contracts teams to gather detailed requirements.
• Document clear user stories, acceptance criteria, and functional requirements.
• Evaluate opportunities for AI assisted workflows, agent productivity tools, and automated recommendations within Salesforce.

Data Quality and Governance
• Establish data governance standards to reduce duplicate accounts and inconsistent information.
• Define validation rules that support accurate opportunity management and prevent incorrect or duplicate entries.
• Improve data alignment across revenue structures, people attributes, and account hierarchies.

Integration and Automation
• Identify integration needs across Salesforce, Oracle Fusion, Mosaic, HR systems, Finance systems, and other downstream applications.
• Evaluate automation opportunities such as eliminating manual uploads of financial hierarchies and improving synchronization of HR and Finance attributes.
• Work with technical teams to prepare the platform for future AI or Agent Cloud capabilities that rely on strong upstream and downstream data integrity.

Revenue and Reporting Alignment
• Partner with Finance teams to resolve gaps between estimated and actual revenue and ensure reports reflect accurate information at profit level structures.
• Improve the flow of win or loss information and reduce the need for duplicate entry across CRM and contract related objects.
• Strengthen reporting visibility across retailers, revenue breakdowns, and opportunity lifecycle stages.

User Experience and Adoption
• Lead user acceptance testing and ensure enhancements meet the required standards.
• Define requirements for alerts, reminders, and user guidance, including notifications tied to financial mismatches or incomplete opportunity steps.
• Support communication, training, and adoption activities for new features and process changes.

Qualifications
• Five or more years of experience as a Product Owner, Product Manager, or Salesforce focused Business Analyst.
• Strong understanding of Salesforce Sales Cloud and familiarity with Service Cloud or concepts related to agent workflows and AI capabilities.
• Experience working with financial and HR systems, preferably Oracle Fusion.
• Skilled in opportunity lifecycle management, revenue workflows, data quality, and Salesforce reporting.
• Effective communicator with the ability to work closely with senior business stakeholders.
• Must be local to Jacksonville, Florida or willing to relocate.

Ideal Candidate
The ideal candidate is proactive and detail oriented, capable of driving both immediate system improvements and long term platform evolution. This person brings structure to complex business needs, aligns teams around priorities, and focuses on delivering enhancements that improve data accuracy, reporting, opportunity management, and cross system consistency. They are comfortable working in a hybrid environment, influencing stakeholders, and preparing the organization for future capabilities such as Agent Cloud and AI assisted features.

Welcome to ConsultNet, SaltClick, and Omni. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services, both onshore and nearshore.

Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.

Over the last few years, thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At ConsultNet, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.

Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at .

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