Jobs in Everett Middlesex County Ma Wfh

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Senior Process Engineer

Salary not disclosed

Woburn, MA 1 week ago

Job Title: Senior Process Engineer

General Overview:

Emvolon Inc. ( ) is an innovative MIT climate-tech spin-off on a mission to convert greenhouse gas emissions into carbon-negative fuels and chemicals like green methanol and green ammonia. Leveraging our patented technology, we transform car engines into cost-effective, modular chemical plants. This groundbreaking approach enables us to support various industries, including maritime, aviation, energy, waste management and agriculture, in powering the global economy without emissions. At Emvolon, we are proud to have attracted capital from notable VC funds and have been recognized with grants from ARPA-E, the US Department of Energy, the US Department of Agriculture, and the National Science Foundation.

Job Summary:

We are seeking a highly motivated and driven Process Engineer with a strong background in EPC project execution, proven history of developing FEED packages for chemicals/fuels and novel process scale-up, to assist with the design, commissioning and deployment of our first-of-a-kind (FOAK) methane-to-methanol conversion technology.

This position offers a unique opportunity to play a pivotal role in the development and commissioning of a transformative, cost-effective chemicals production technology. In this role you will work in a multidisciplinary engineering team and support key engineering efforts across FEED, detailed design, fabrication, and start-up, partnering closely with EPC contractors, technology partners, and internal R&D teams.

This role is ideal for a mid-career level process engineer who is eager to apply EPC discipline to emerging clean technologies, and help scale innovative gas-to-chemicals solutions to commercial reality.

Role Responsibilities:

● Lead engineering efforts for FOAK systems from engineering design through commissioning, ensuring delivery

of safe, robust, and scalable process design

● Provide technical leadership on core process engineering deliverables such as

○ Process Flow Diagrams (PFDs)

○ Piping and Instrumentation Diagrams (P&IDs)

○ Heat and Material Balances

○ Equipment datasheets and specifications

● Execute and validate process simulations using Aspen HYSYS to support equipment sizing and system

optimization

● Drive and support FEED and detailed engineering in collaboration with EPC firms, ensuring alignment with

project schedules, cost targets, and regulatory requirement

● Support HAZOPs, PHAs, and other process safety reviews, integrating best practices into engineering design and

operation plans

● Oversee the design, procurement, and integration of modular/skid-mounted process systems, ensuring fit-for-

purpose design and manufacturability

● Provide hands-on technical support during FAT, commissioning, and start-up of pilot and demonstration

systems, including on-site troubleshooting and optimization

● Assist development of standard operating procedures (SOPs), control philosophies, and start-up guides to

ensure safe and consistent plant operation

● Work cross-functionally with R&D, operations, and business development teams to meet technical milestones

and customer-driven performance metrics

● Champion a strong safety culture, ensuring compliance with EH&S standards and applicable codes (e.g., API,

ASME, NFPA)

Required Qualifications:

● Master’s or Bachelor’s degree in Chemical Engineering or related field.

● 5+ years of process engineering experience in EPC project environments, including FEED, detailed design, and

start-up

● Proven experience in process scale-up, especially in novel or first-of-a-kind technologies, and working with

modular or skid-mounted systems

● Deep understanding of gas processing, hydrocarbon separation, and reactor-based systems (preferably

methanol synthesis or syngas conversion)

● Demonstrated ability to translate process requirements into industrial-grade engineering packages and work

effectively with multidisciplinary EPC teams

● Strong hands-on experience with process simulation tools (e.g., Aspen HYSYS)

● Field experience with plant commissioning, troubleshooting, and start-up

● Knowledge of process automation, instrumentation, and control systems is a plus

● Strong understanding of process safety, with experience conducting and implementing HAZOP

recommendations

Preferred Attributes:

● Experience in early-stage clean tech, startups, or FOAK commercialization environments

● Knowledge of renewable natural gas (RNG), syngas processing, or alternative fuels

● Excellent communication skills and the ability to coordinate effectively with diverse stakeholders including EPC

contractors, vendors, and internal teams

● High tolerance for ambiguity, with a hands-on, problem-solving mindset and ability to thrive in fast-paced

development environments

● Willingness to travel to field sites and fabrication yards during critical phases of project execution

Location, Travel & Work Authorization

● This is a full-time, on-site role based at our Woburn, MA facility. We are seeking candidates who can work in

person as part of a highly collaborative, hands-on engineering team. While the role is primarily office and lab-

based, periodic travel is expected to support commissioning and troubleshooting activities at partner and pilot

plant sites.

● Applicants must be currently authorized to work in the United States for any employer. We are unable to sponsor

or take over sponsorship of employment visas at this time.

Benefits:

● Health and dental insurance for employees and dependents

At Emvolon, our MIT roots run deep in innovation and rigorous scientific and entrepreneurial pursuits. We champion collaboration, a growth mindset, accountability, and diverse perspectives, all while prioritizing employee support and a flexible work environment.

Emvolon is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by the law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Please submit your application to

Not Specified

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Henrietta's Table Head Chef

🏢 The Charles Hotel

Salary not disclosed

Cambridge, MA 1 week ago

Henrietta’s Table Head Chef

Job Summary

Step into the spotlight as Henrietta’s Table Head Chef and become the culinary rock star of the hotel! You'll be the mastermind behind every mouthwatering meal, blending creativity, quality, and consistency to deliver unforgettable dining experiences.

As the driving force of our kitchen, you'll lead the culinary team like a pro, balancing delicious innovation with smart business sense to keep the restaurant thriving. But that's not all—your personality will shine as you mingle with guests and members, turning every meal into a memorable event and becoming the face of our culinary adventures for PR and buzz-worthy moments. Ready to roll up your sleeves?

Joining The Charles Hotel surrounds you with entrepreneurial, like-minded peers an independent hotel has to offer. As an employee of The Charles Hotel, you will benefit from:

• Blue Cross Blue Shield medical insurance starting from $1.16* weekly

• Access to 401(k) and company match

• Nine annual paid holidays with an extra personal day

• Travel benefits across multiple brands

• Complimentary daily meal

• $5 discounted daily parking

• $1000 referral bonus

*Rate is subject to change.

Qualifications

High School diploma (or equivalent) and 3-5 years’ experience as a Sous Chef or 1-3 years as Chef de Cuisine in quality restaurants.

Certified Food Manager certification (or ability to obtain within 30 days); strong verbal and written communication skills; fluent in the workplace’s primary language(s).

Skilled in kitchen operations, including safe use of equipment, food preparation, menu tastings, and the ability to lift/carry up to 50 lbs.

Proficient in critical thinking, decision-making, basic math, computer tasks, and effective collaboration across leadership levels.

Responsibilities

Menu Magic: Dream up delicious dishes for every meal, from breakfast to brunch and from lunch to supper, ensuring each plate sparkles with top-notch ingredients that fit into a classic farm to table New England Restaurant. Up to date on food trends, collaborate with the Executive Chef and Sous Chefs in creating sensational seasonal menus and delicious daily and weekly specials.

Hands-On Culinary Crew Captain in an Open Kitchen: Lead, train, and inspire the kitchen team so everyone’s cooking, prepping, and serving with skill, safety, and a smile.

Guest Connection Guru: Build real relationships with locals and guests by knowing their names, preferences, and dietary quirks for a truly personal dining adventure.

Kitchen Keeper Extraordinaire: Keep the kitchen sparkling, safe, and up to snuff with health inspections, fresh ingredients, and daily equipment checks—nothing gets past you!

Business Brainiac: Balance the books, manage inventory, and keep an eagle eye on costs.

Property Details

The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table.

The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England décor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event.

Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following:

• Medical, Dental, and Vision Coverage

• Short-Term and Long-Term Disability Income

• Term Life and AD&D Insurance

• Paid Time Off

• Employee Assistance Program

• 401k Retirement Plan

reports so your culinary operation stays profitable and on point.

Not Specified

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Senior Technical Product Manager

🏢 AgZen

Salary not disclosed

Somerville, MA 1 week ago

AgZen’s mission is to make agrochemical spraying more efficient and eliminate pesticide waste. Our products allow farmers to use up to 50% less agrochemicals while improving pest control, crop health, and yield. We are a vibrant startup based in Boston, Massachusetts, and we are committed to helping farmers save money and preventing the over-spraying of agrochemicals.

Founded out of MIT and backed by $13.5M in funding from DCVC and Material Impact, our multidisciplinary team of engineers and scientists is redefining sustainable farming with breakthrough technology. We’re not just improving agriculture, we’re reimagining what’s possible.

About the Role:

The Product Management team is responsible for defining, developing, and scaling AgZen’s product line that combines sensing, computer vision, and data analysis to fundamentally improve spraying. The team works across hardware, software, and field operations to ensure products meet performance goals and deliver measurable impact for growers.

As a Product Manager, you will guide the roadmap and execution of AgZen’s RealCoverage system and related spray optimization products. You will translate customer needs, technical constraints, and business priorities into clear direction for cross-functional teams, helping AgZen bring reliable, high-performing products to market at scale.

This role is located in Somerville, MA (Boston area) with work required to be in-person.

What You’ll Do:

Define and manage the roadmap for RealCoverage and future spray optimization products.
Translate customer and field insights into product requirements and priorities.
Collaborate with engineering on specifications, trade-offs, and release planning.
Partner with field operations and commercial teams to validate performance and usability in real-world conditions.
Guide product evolution from real-time measurement toward predictive and prescriptive capabilities.
Support scaling efforts as AgZen transitions from pilot to large-scale commercial deployments.
Communicate product goals, progress, and dependencies across engineering, field, and business teams.

What We're Looking For:

Bachelor’s degree in engineering, computer science, or a related technical field preferred.
5+ years of experience as a Product Manager or Technical Program Manager in robotics, autonomous systems, or other hardware/software products.
Strong technical understanding of sensing, embedded systems, and AI/ML development.
Proven ability to manage technically complex products and balance customer, technical, and business needs.
Experience collaborating with cross-functional teams, including engineering and field operations.
Comfortable working in both lab and field environments and adjusting to real-world constraints.
Strong organizational and communication skills; able to work independently in a fast-paced, early-stage company.
Familiarity with agriculture, agtech, or industrial systems is a plus.

What we offer: The opportunity to make an immediate and visible impact in a fast-growing company, competitive salaries, early-employee equity, 401(k) with employer matching, generous PTO and paid holidays, health, dental, and vision insurance.

Not Specified

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Spa Director

🏢 Gecko Hospitality (Corporate)

Salary not disclosed

Boston, MA 1 week ago

An internationally recognized luxury hotel located in the heart of Boston is seeking an exceptional Spa Director to lead one of the city’s premier wellness destinations. This role presents an outstanding opportunity for a hospitality-driven leader to oversee a sophisticated spa operation within a flagship urban luxury hotel.

The Spa Director will be responsible for setting the strategic vision and leading the day-to-day operations of a high-end spa that serves both discerning hotel guests and an established local clientele. This individual must possess a deep understanding of luxury wellness experiences, a passion for service excellence, and the leadership ability to inspire a highly skilled team of therapists and spa professionals.

Success in this role requires a balance of operational discipline, guest-focused service leadership, and strong business acumen. The ideal candidate will bring proven experience operating within a luxury hospitality environment and will understand how to elevate the spa experience into a defining feature of the hotel’s overall guest journey.

This position will work closely with hotel leadership to ensure the spa operates as both a hallmark guest experience and a high-performing revenue center while maintaining the refined service culture expected of a world-class luxury property.

The ideal candidate will be a polished hospitality professional who leads with confidence, warmth, and a passion for wellness. They will be highly visible within the spa operation, actively engaged with both guests and team members, and committed to delivering exceptional experiences at every touchpoint.

This individual must possess the operational discipline required to run a sophisticated spa business while also bringing the creativity and vision necessary to keep the spa experience fresh, innovative, and competitive within the Boston luxury market.

Responsibilities

Provide strategic and operational leadership for all spa and wellness operations, including treatment services, spa reception, locker facilities, relaxation areas, and retail boutique
Recruit, develop, and mentor a team of highly skilled spa professionals, including therapists, estheticians, attendants, and guest service team members
Cultivate a culture centered on exceptional personalized service and memorable wellness experiences
Ensure the spa consistently delivers service standards that reflect the highest level of luxury hospitality
Develop and execute revenue strategies focused on treatment utilization, retail performance, wellness programming, and local market engagement
Oversee all financial aspects of the spa, including budgeting, forecasting, labor management, and cost controls
Implement effective scheduling strategies to maximize treatment room utilization and therapist productivity
Lead retail strategy, including merchandising, product partnerships, inventory control, and sales performance
Collaborate with Sales, Marketing, and Rooms leadership to develop spa promotions, wellness packages, and curated guest experiences
Maintain strict compliance with health, sanitation, and regulatory standards
Monitor guest feedback, service recovery opportunities, and performance metrics to ensure continuous improvement
Ensure the spa environment consistently reflects a tranquil, refined, and impeccably maintained luxury setting

Qualifications

Minimum of 7+ years of progressive leadership experience in luxury spa operations within a hotel or resort environment
Prior experience as a Spa Director or Assistant Spa Director in a luxury hospitality brand is strongly preferred
Proven success managing high-performing spa teams, including therapists, estheticians, and spa attendants
Demonstrated ability to drive spa revenue through treatment programming, retail strategy, and guest engagement
Strong financial acumen with experience managing budgets, labor productivity, and operational profitability
Deep understanding of luxury service standards and personalized guest experiences
Strong leadership presence with the ability to inspire, coach, and develop team members
Experience managing spa booking systems and operational software
Excellent communication and interpersonal skills with the ability to collaborate across hotel departments
Ability to maintain composure, professionalism, and service focus in a high-expectation luxury environment
Must already be legally permitted to work in the United States

Benefits

Competitive Base Salary + Bonus
Company-paid medical, dental, and vision insurance
Company-paid life insurance
401(k) + matching
Educational assistance
PTO & Sick time off
Complementary employee meals

Not Specified

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Summer Tennis Coordinator

🏢 Tenacity

Salary not disclosed

Boston, MA 1 week ago

About Tenacity:

Founded in 1999, Tenacity is a Boston-based organization that offers a free tennis and reading program throughout the city.

Tenacity’s Summer Tennis and Reading Program (STRP) is open to any Boston resident between the ages of 6 and 15 years old and generally serves more than 4,000 students per summer. Each summer, Tenacity operates Monday through Friday at as many as 20+ sites, in almost every neighborhood in Boston. Most sites have both morning (9am-12pm) and afternoon (1pm-3:45pm) sessions. The tennis component of the program is games-based and is designed to develop participants into functioning tennis players while emphasizing fun. The academic piece of the program is designed to keep kids reading over their summer vacation so they maintain important literacy skills.

Tenacity partners with the City of Boston and Parks & Recreation Department to provide this free program to Boston residents. This is a seasonal position (30 hours per week) from late June until mid-August. Boston residents are especially encouraged to apply.

Responsibilities:

Responsible for organizing the delivery of all program elements to youth ages 6-15.
With Reading Coordinator, responsible for overall safety of site and supervising junior staff.

Key Tasks:

Lead site team in planning rackets & fitness activities, staff assignments, and maintaining a safe and fun environment for students
Plan and implement age appropriate, engaging tennis-based activities in an outdoor park setting
Constantly encourage students to participate in all daily activities. This means leading by example and sharing your enthusiasm with others
Manage and provide leadership for site junior staff (Age 14-18), volunteers, and youth, making sure they are on task
Adhere to and enforce safety protocols that the city and Tenacity implement for summer programming
Lead by example at paid staff training during the last week of June
Communicate effectively with parents of participants as needed
Communicate closely with Tenacity leadership each day

Qualifications:

Strong candidates for this position will have the following characteristics:

Experience working with youth
Strong organizational and management skills.
Passion for and experience with youth development through sports/fitness/recreation. Tennis experience a plus.
Excellent judgment and problem solving skills
Able to communicate effectively with parents
Able to listen to students needs and questions
Able to maintain calm in all situations
Ability to co-lead an entire summer site
Must be age 19 by June 29th, 2026 to be considered for a leadership position. Leaders are generally aged 19-24+ and there is no age maximum.
Must be available during training week (tentative dates: Monday June 29th, Tuesday June 30th, Wednesday July 1st) for staff training week
Must be available for all 6 weeks of programming after training (Monday July 6th—Friday August 14th). There will likely be optional additional summer work opportunities after August 14th if interested.

Compensation: $20/hr

*Please include resume and cover letter in application.

Not Specified

Intermediate Life Solutions Specialist - San Antonio/ Colorado Springs - Flexible Work Environment (COLORADO SPRINGS)

🏢 Usaa

Salary not disclosed

Colorado springs, CO, Flexible 1 week ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Intermediate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.

We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based at the following locations: San Antonio, TX, Colorado Springs, CO Campus . Relocation assistance is not available for this position.

What you'll do:

Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items.
Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.
Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals.
Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products.
Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.
Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s).
Monitors legislative initiatives that may impact economy, society, and personal financial situation.
Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's
products and services.
May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.
Serves as a resource to less experienced team members on escalated issues of a routine nature.
Guides and influences less experienced team members.

Work Hours:

Monday – Friday / 7:30am – 7:00pm (Central)
An 8 hour shift will fall within these hours
This role is required to be in office, with potential hybrid opportunity after 6 months.

What you have:

High School diploma or GED
Required maintenance of Life/Health license
Required annual completion of AHIP and Broker/Carrier appointments when applicable.
1 year of financial industry and/or life sales experience
Experience delivering frequent written and oral communication
Experience acquiring and applying new concepts and information
Experience processing and analyzing information
Experience fulfilling requests and meeting deadlines
Experience resolving conflict and negotiating
Experience multi-tasking in an operating systems environment
Experience participating in or leading teams
Successful completion of a job-related assessment may be required

What sets you apart:

2+ years experience working in Sales with life insurance
1+ years experience working in a call center environment
CLU® - Chartered Life Underwriter or comparable designation
US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $48,340.00 - $84,110.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Remote working/work at home options are available for this role.

Not Specified

Inside Senior Property Adjuster - Hybrid Work Model for Flexibility (COLORADO SPRINGS)

🏢 Usaa

Salary not disclosed

Colorado springs, CO, Hybrid 1 week ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.
Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.
Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.
Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.
Serves as an informal resource for team members.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

High School Diploma or General Equivalency Diploma.
2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.
Developing knowledge of residential construction.
Working knowledge of estimating losses using Xactimate or similar tools and platforms.
Demonstrated negotiation, investigation, communication, and conflict resolution skills.
Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.
May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

Experience handling water loss claims including water mitigation, water loss estimating and reconciliation
Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)
Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)
Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)
Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)
Proficiency in Xactimate (Level 1 and/or Level 2 certification)
Experience in a call center environment
Currently hold an active Adjuster License
Bachelor’s degree
US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).