Jobs in Everett, MA

Patient Service Coordinator/Administrative Coordinator (Surgical Specialties)

Location: Newton, MA (Fully On-site)

Type: Temp-to-Perm (6-month initial contract)

Schedule: Monday – Friday, 8:00 AM – 4:30 PM (40 hours/week)

Pay Rate: $20.00 – $25.00 per hour (commensurate with experience).

About the Role

We are is seeking a professional, high-energy Administrative Coordinator to serve as the face of our Surgical Specialties department. Operating at the front desk, you will be the primary point of contact for patients, ensuring a seamless experience from check-in to clinical scheduling.

As a member of the network, you will play a vital role in a community-focused environment backed by the resources of world-class medical institutions.

Key Responsibilities

• Patient Coordination: Act as the department "gatekeeper," managing front-desk check-ins and welcoming patients with empathy and professionalism.
• Clinical Scheduling: Manage complex appointment scheduling for surgeons and specialists using Epic.
• Communication: Handle high-volume phone lines, screen inquiries, manage voicemails, and relay urgent messages to clinical staff.
• Administrative Support: Manage referrals, verify health insurance coverage, and collect patient co-payments.
• Records Management: Organize and maintain accurate, confidential patient records and departmental logs.

Qualifications

• Education: High School Diploma or equivalent required; Associate’s degree preferred.
• Experience: * Minimum of 2 years in a medical office environment preferred.
• Must Have: Previous front-desk or customer service experience in a healthcare setting.
• Preferred: Experience specifically supporting surgeons or clinical scheduling.
• Technical Skills: * Epic EMR experience is highly preferred (specifically for scheduling and co-pay collection).
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Soft Skills: Ability to multi-task in a high-volume outpatient setting, strong organizational skills, and a "patient-first" attitude.

Compensation & Benefits

• Pay Rate: $20.00 – $25.00 per hour (commensurate with experience).
• Permanent Conversion: Potential for permanent placement with a salary range of $51,000 – $60,000 upon conversion.
• Perks: On-site parking available (one-time $15 registration fee).

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.