Jobs in Empire California

Responsible for providing a superior level of customer service engagement with equipment and facilities to Planet Fitness members, prospective members and guest, ensuring an exceptional \"Judgement Free\" member experience. Reports To Maintenance Supervisor and Club Management

• Greet members, prospective members and guests, providing exceptional customer service. Make members feel comfortable and welcome!
• Respond to member questions and concerns in a timely and professional manner
• Act as a brand ambassador at the front door
• Adhere to policies and procedures outlined in the employee handbook
• Ability to assess and assist in emergency medical situations
• Upholding rules and policies in the facilities
• Uphold integrity and security of sensitive company documents
• Lead by example and maintain consistent accountability
• Communicate between staff members any changes or information that is pertinent to their positions

• Use all cleaning and sanitizing equipment as directed
• Clean all exercise equipment and tanning beds
• Complete daily and weekly cleaning responsibilities
• Complete Equipment Planned and Daily Maintenance
• Be responsible for club tools and supplies
• Coordinate with Maintenance Supervisor on External vendors

• Positive friendly attitude
• Must be 18 years of age or older
• Basic computer proficiency with an eye for accuracy
• Punctuality and reliability is a must
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Positive leadership and diplomacy
• Problem solving
• Represent the core values of Planet Fitness at all times, by upholding the beliefs of teamwork, positivity, integrity, passion, accountability

• Visible continuous activity during shift
• Continual talking in person or on the phone to members during shift.
• Must be able to lift up to 75 lbs.
• Frequent climbing, balancing, kneeling and crouching during shift
• Frequent cleaning of equipment and facilities