Jobs in Elma

Description

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

Requirements

Education and/or Experience:

*\tHigh School Diploma/GED.

*\tFork truck experience preferred.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.

• 
  
• Review and manage customer purchase orders, initiate sales orders, process returned material reports, and sales quotes
  
• Interact with appropriate disciplines to ensure that all contractual requirements are consistent with proposals
  
• Work in multiple customer portals
  
• Review and approve delegation of authority for contract reviews
  
• Perform customer interactions in a professional manner to enhance business opportunities
  
• Maintain confidentiality as applicable
  
• Other duties as assigned
  

• 
  
• Associate's or Bachelor's Degree, preferably in Business Administration or Legal Studies
  
• Demonstrated proficiency with Microsoft Office and MRP systems; SAP experience is a plus
  
• Strong analytical and communication skills, both written and verbal
  
• Ability to interpret contractual language
  
• Ability to work in a dynamic team environment and adapt to quick changes in priorities
  
• Ability to anticipate, identify, and communicate issues while providing practical solution recommendations
  
• Demonstrated ability to develop and maintain customer-centric relationships
  

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.

PURPOSE AND SCOPE

To manage the Service Department within an assigned area to ensure customer expectations are exceeded in the maintenance, repair, and service of equipment whilemaintainingacceptable profitability. Note, in smaller assigned areas this position may be combined with the InstallationSupervisor, andstill referred to as "District Service Manager", while those responsibilities would be included with these.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Maintain a staffed, trained service team that works safely and efficiently.

• Ensure customer expectations are exceeded in the maintenance, repair, and service of equipment.

• Exceedbudgetedtargets for profitability.

• The position mustmaintainup-to-date technical knowledge on all products sold by the district as well as major industry trends and competitive products.

• This positionis responsible forbuilding a strong Service Team.This includes forecasting personnel needs to assure sufficient staff is available to meet demand while keeping overtime costs within acceptable parameters, and screening and hiring new Service Technicians.

• This position is responsible for ensuring that all Technicians are trained, including initial as well as ongoing training, and ensuring progress in completing the Technician Training Standard and movement through the ASAPP levels of development.

• This positionis responsible formanaging the safety of all Technicians.This includes ensuring initial and periodic safety training, ensuring that all Technicians have proper, functioning safety equipment, periodic inspections of equipment and safety audits, and enforcing safety policies and compliance with applicable occupational safety and health regulations.Should an accident occur, this positionis responsible forcompleting the proper documentation, investigating the accident, and takingappropriate steps(including corrective action, ifwarranted) to minimize future risks.

• This positionis responsible forenforcing all Company policies and performance standards. This includes making all employees aware of these policies throughan effectiveorientation, communicating changes, setting expectations for performance, and holding employees accountablethrough the use ofcorrective action as appropriate.

• This positionis responsible fordeveloping Technician Team Leaders in their roles and developing them to be ready for future opportunities within the Company.

• In addition to managing Arbon employees, the District Service Manager has secondary responsibility for supporting the installationportionof the business, including help with non-major projects (handled by Regional Project Managers or Installation Manager) and for the effective use of subcontractors and any required union labor.This includes helping to find new subcontractors or sourcing union labor, as needed, certifying, training and developing subcontractors, and managing the performance of allthird partylabor, and lend Service employees to Installation as directed, and working with the Installation Manager to coordinate Installation Technicians supporting the service operations, as needed.

• This positionis responsible formonitoring andidentifyingperformance problems in service personnel and for taking a proactive approach to correcting negative behaviors.At a minimum, this positionis responsible forconducting 2 performance reviews with all direct reports each year.As part of the performance appraisal process, the incumbent will work with each employee in setting performanceobjectivesat the beginning of each year, or when the employee joins the company.

• The incumbentis responsible forinstilling a team atmosphere among the members of the service department and acrossfunctionalline.The incumbent will work in concert with the District Operations Manager, District Sales Managers, Installation Managers/Regional Project Managers, Administrative Managers, and Technician Team Leaders in developing and implementing strategies that will maximize synergies between functions and promote teamwork.

• This positionis responsible forfleet management of the service vehicles, ensuring proper maintenance is conducted and that each Technician has a safe vehicle thatcomplies withapplicable regulations.

• This position works with theSenior ServiceManager or VPGM to establish proper inventory levels within on each service truck and in each storage facility; develops processes and procedures to ensure that these levels are maintained; and manages the Technicians, Team Leaders, andAdministrativepersonnel to ensure these levels are maintained without accumulating excess inventory.

• Working as a team with Administrative and Sales personnel and with customers, this position assists in resolving outstanding collections issues and minimizing the aging of Accounts Receivable.

• This positionis responsible formanaging allservice relatedexpenses, including labor, supplies, materials, and travel costs.The Service Manager reviews financial reports monthly,identifyingareas of good and poor financial performance, trends, and ways to improve profitability.

• This position will work with Service Coordinators, Service Administrators, and Technician Team Leaders to ensure the efficient scheduling of all maintenance, repair, and service work in the district that results in maximizing service profits while exceeding customer expectations fortimelyservice.

• This position ensures the quality of work by all Technicians by ensuring effective training, regular quality audits, and periodic spot-checks.

• This position serves as a resource to the sales staff byassistingwith the technical aspects of sales.

• This position will also serve as thepointperson for any customer having a technical question on our product or aservice relatedquestion.

• Other Duties Assigned

EDUCATION and/or EXPERIENCE

The successful individual willpossess:

• Bachelor's Degree or equivalent from four-year college or technical school; or three or more years related experience and/or training; or equivalent combination of education and experience. Background in construction management preferred. Anin depthknowledge of Rite-Hite products isrequired. Must be able to read and understand all documentspertaining toproject planning. CADproficiencyhelpful.

KNOWLEDGE / SKILL REQUIREMENTS

The idealindividualwilldemonstrate:

• Ability to read and interpret documents such as safety rules,operatingand maintenance instructions, and procedure manuals. Ability towriteroutine reports and correspondence. Ability to speak effectively before groups of customers or employees oforganization.

• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructionsfurnishedin written, oral, diagram, or schedule form.

SUPERVISORY RESPONSIBILITIES:

The Service Manageris responsible forprofitably managing a service business with up to 30 employees in 2-5 service zones. Carries out supervisory responsibilitiesin accordance withthe organization's policies and applicable laws.

What We Offer

At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.

Rite-HiteService Technicianswill install, maintain, and repair loading dock equipment and industrial doors at customer facilities. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service environment, and is a primary customer contact.

Rite-Hitesells the best and we hire the best. This position requires experience welding and working with mechanical, hydraulic, and electrical systems. Prior experience in the repair or installation of industrial equipment is preferred. Selected candidate must be able to work independently in a field environment. Good customer service skills are required. This position requires the ability to work outdoors, at heights, and lift up to 100 pounds. As this position requires driving a company vehicle, a pre-employment drug test and clean driving record are required, as is a DOT physical.

What We Offer

At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

Job Duties:

• Open envelopes and boxes with promotion submissions
• Count blister cards and review receipts for compliance
• Enter cases into Salesforce and CATS
• Place orders for the Hot Wheels cars
• Review orders
• Send emails to consumers
• Support warehouse duties as needed

Qualifications:

• High School education or equivalency required.
• Experience in Call Center / Warehouse environment.
• Exemplary attendance and job performance.

Experience Required:

• 2 - 5 Years

Recruiter Details:

Name: Dhruv Mehta

Internal Job ID: 26-05967

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.