Jobs in El Toro, CA

564 positions found — Page 12

Customer Service Manager
✦ New
Salary not disclosed
Irvine, CA 1 day ago

The Customer Service Manager is responsible for overseeing daily customer support operations and leading a team of Customer Service Specialist for Layn USA. This role ensures high-quality service delivery, resolves escalated customer issues, and drives improvements in customer satisfaction, operational efficiency, and team performance. The Customer Service Manager provides leadership, coaching, and strategic direction to maintain a high-performing customer support team.


I. Specific Tasks, Duties and Responsibilities:

  • Ensure prompt and professional resolution of customer inquiries and complaints.
  • Manage complex or escalated customer issues and provide appropriate resolutions.
  • Develop and maintain customer service policies, procedures, and best practices.
  • Identify operational inefficiencies and implement process improvements.
  • Collaborate with other departments to resolve recurring customer issues.
  • Coordinate shipment of customer samples and ensure proper documentation and tracking.
  • Oversee daily customer service operations across phone, email, chat, and other channels.
  • Work with the operations and warehouse teams to maintain visibility of sample inventory and finished goods availability.
  • Track sample requests and follow-ups through Zoho to support the commercial team’s sales activities.
  • Provide ongoing coaching and professional development opportunities for team members.
  • Ensure staff are knowledgeable about company products, services, and policies.
  • Implement training programs to improve service quality.
  • Supervise, coach, and mentor a team of customer service representatives.
  • Conduct hiring, onboarding, and ongoing training for new and existing staff.
  • Set performance goals and conduct regular performance evaluations.
  • Foster a positive, collaborative team environment.


III. Essential Skills and Experience:

  • A preferred qualification is an Associate’s Degree in Business, Management, Communications, or a related field.
  • Experience in the Ingredient or Food Science Industry is a plus.
  • 3–5+ years of experience in customer service, with at least 2 years in a supervisory or management role.
  • Strong leadership and team management skills.
  • Excellent communication, problem-solving, and conflict-resolution abilities.
  • Experience with CRM platforms and customer support software a plus
  • Ability to make informed operational decisions.


IV. Dimensions of Position:

Scope of Responsibility

Direct Reports: up to 6


V. Physical Requirements and Safety Considerations of the Position:

Essential Physical Job Requirements:

  • Ability to sit for extended periods while working at a computer or workstation.
  • Ability to use a computer, keyboard, mouse, and telephone for prolonged periods.
  • Ability to communicate clearly and effectively with customers and team members in person, by phone, and through electronic communication.
  • Ability to occasionally move throughout the office to support team members or attend meetings.
  • Ability to read and interpret information on computer screens and written documents.
  • Ability to occasionally lift or move office materials up to approximately 10–15 pounds (e.g., files, office supplies, or equipment).
  • Ability to maintain focus and attention in a fast-paced customer service environment.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.


Benefits:


  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance
Not Specified
Art Director - Consumer Electronics
✦ New
Salary not disclosed
Irvine, CA 1 day ago

We are currently partnering with a leading consumer products company to find an exceptional Art Director for a hybrid role based in Irvine, CA.


This is a fantastic opportunity for a creative leader with a strong portfolio in consumer electronics and brand development to influence a dynamic, multi-channel environment. The ideal candidate will oversee the translation of innovative ideas into compelling visual content across physical packaging, retail displays, and digital platforms.


Experience:

  • 10+ years of professional design experience within CPG, consumer electronics, or multi-brand environments
  • BA/BS in Fine Art, Graphic Design or other related degree
  • Experience leading cross-disciplinary creative teams
  • Proven experience building and executing integrated brand systems across packaging, retail, ecommerce, and digital marketing
  • Deep understanding of packaging production, print processes, structural considerations, retail and regulatory compliance, and global production partnerships, with the ability to anticipate and resolve execution challenges across channels
  • Exceptional eye for graphics, typography, composition, layout, color, visual hierarchy, and graphic systems, with the ability to elevate product visuals across photography and photorealistic rendering
  • Ability to translate business feedback into clear creative direction and articulate design rationale to cross-functional partners
  • Strong commercial understanding of retail, ecommerce, and consumer engagement trends
  • Proficiency in Adobe Creative Suite and Figma, with familiarity in visualization tools
  • Travel may be required based on project needs



If you feel you have what it takes for this position, we would love to hear from you! Please send your resume to:


For more information about Arrowmac and all of our jobs, please visit

Not Specified
Loan Closing Analyst
✦ New
Salary not disclosed
Irvine, CA 1 day ago

Essential Functions

  • Draft real estate loan documents (including closing instructions) and review executed versions to ensure accuracy and compliance with closing procedures
  • Review entity formation documents to determine signing authority and prepare appropriate signature blocks
  • Coordinate the closing and funding process for loans originated or acquired, ensuring all requirements are satisfied within specified timelines while maintaining internal checklists in real time
  • Serve as the primary point of contact between internal teams, attorneys, escrow officers, title companies, and other parties involved in the funding transaction
  • Maintain accurate and up-to-date loan data in Salesforce in real time
  • Request, review, and approve settlement statements, ensuring alignment with loan terms and closing instructions
  • Work closely with escrow and title companies to obtain required documents, clear title conditions, and ensure smooth closings
  • Review preliminary title reports, title commitments, and title insurance documentation to confirm accuracy and compliance with lender requirements
  • Request and analyze current real estate tax information and confirm taxes are properly reflected in settlement statements
  • Identify and resolve escrow/title issues, including title exceptions, vesting discrepancies, and document recording requirements prior to funding
  • Perform duties under moderate to close supervision and proactively engage supervisors or managers to resolve complex issues
  • Remain current on funding guidelines, lending procedures, and compliance requirements
  • Communicate loan status and expectations clearly with internal staff, attorneys, escrow officers, and title representatives
  • Utilize strong time management skills to effectively manage multiple loans simultaneously at various stages of the closing and funding process


Competencies/Skills

  • Exceptional attention to detail with the ability to stay organized and problem solve in a fast-paced lending environment
  • Strong analytical and problem-solving abilities with the capacity to think creatively and develop practical solutions
  • Excellent written and verbal communication skills with the ability to clearly convey findings and updates to internal and external partners
  • Strong organizational and time-management skills with the ability to manage multiple transactions simultaneously
  • Ability to build strong relationships with escrow officers, title companies, attorneys, and internal teams
  • Reliable team player who works effectively in a collaborative and diverse environment
  • Ability to analyze processes, support operational improvements, and contribute to achieving business goals
  • Advanced proficiency in Microsoft Office Suite


Education and Experience

  • Associate or Bachelor’s degree preferred
  • Minimum 2 years of direct experience in loan closing/funding within a real estate lending environment
  • Strong experience working with escrow and title companies, including reviewing title reports, coordinating with escrow officers, and resolving title conditions prior to closing
  • Working knowledge of lending practices, closing procedures, and industry-standard funding processes
  • Prior experience in escrow, title, or a title company environment is strongly preferred


Accessibility:

At Archwest, we will make reasonable accommodations to enable individuals with disabilities to perform essential functions. Please just let us know by contacting us at

Not Specified
Showroom Sales Specialist
✦ New
Salary not disclosed
Irvine, CA 1 day ago

About The Position


If you thrive and excel at providing high-end experiences for clients and working in a creative space, then the Showroom Design Specialist position may be the perfect fit for you. We are looking for a people-person who is motivated by creating experiences to work with clients to design custom jewelry pieces that hold significant value in their lives. This is a client-forward role that primarily involves educating clients on our custom design process through in-person appointments, email inquiries, and virtual showings. We hold high value in our excellent client experience and encourage an educational approach to custom design, as opposed to an intimidating, pushy sales experience. A strong candidate for this role will have strong written and verbal communication skills and is motivated by providing excellent client experiences and working in a team-oriented, fashion-forward atmosphere.


*Please Note* - We are looking for candidates from all professional backgrounds, so no jewelry or design background is required!


About Us

East West Gem Co. is an e-commerce and by-appointment custom jewelry company with showroom locations in New York City, Charleston, Orange County. We are a female led and operated, growing company and this role takes place at our Orange County showroom! At East West, we believe in transparent and open communication within our team and with our clients. We're looking to build on our team of self-starters, who are motivated by an environment that fosters growth and rejects micro-management. At East West, we lead with and truly believe in work-life balance and stick to a schedule of 8:30-5pm, 5 days per week. We communicate with clients strictly via email and as-needed zoom calls. There is also opportunity to travel for cross-training at our locations in New York  and Charleston!

Check out our companies @createdrings and  @eastwestgemco on Instagram and TikTok!


Job Responsibilities

- Educating and assisting clients in designing and solidifying details for custom jewelry pieces via appointment and email inquiry

- Pricing custom rings based on pricing algorithm and sending invoices to clients

- Provide excellent customer service to pre-existing and new clients

- Assisting clients with initial custom design process

- Assistance with answering Instagram DM inquiries and comments via social media platforms

- Hosting by-appointment showings

- Provide consistent feedback to team to improve the custom order experience

- Day to day showroom management and upkeep alongside of colleagues

- Must host Saturday appointments 2x per month (with an alternate week day off)

Skills Desired

- Strong written and verbal communication skills

- People-motivated attitude

- Good work ethic

- Eagerness to learn

- Polished style and demeanor

- Understanding of Google products (sheets, slides and docs)

- Knowledge of Shopify (bonus, not required)


Job Perks

- Weekly pay

- Comprehensive health, dental, and vision insurance

- Comprehensive 401K program with match

- 50% employee discount

- 13 accrued PTO days per year with increases at 2 and 5 year anniversaries

- Maternity leave, sick time, and bereavement

- Opportunity to travel to other showrooms and locations



Not Specified
Line Cook
✦ New
Salary not disclosed
Mission viejo, CA 1 day ago
P.F. Chang's Pay Range (based on experience): $19.00 - $23.00 / hour

Benefits we offer for this position:

All team members:

  • Competitive pay

  • Flexible scheduling

  • Paid on the job training

  • Opportunities for advancement we promote from within

  • Discounted meals

  • Employee referral program

  • Exclusive team member discounts

  • Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

  • 401(k) retirement plan (based on hours worked)

  • Medical, dental and vision insurance (based on hours worked)

  • Paid sick leave (in qualifying jurisdictions).

Hiring immediately for full-time and part-time hourly Line Cooks, Wok Cooks, Cooks, Chef De Parties, or Station Chefs.

Job Summary:

A Line Cook, Wok Cook, Cook, Chef De Partie, or Station Chef accommodates guests needs by preparing food according to established recipes and procedures as well as following safety and sanitation guidelines.

Job Responsibilities:

  • Prepare and cook all food items to company specifications

  • Plates prepared foods based on chefs guidance

  • Responsible for the setup, operation, break down, and cleaning of all kitchen equipment

  • May need to assist with washing dishes, sweeping/mopping floors, cleaning and maintaining equipment, sanitizing utensils, etc.

  • Uphold our high restaurant kitchen sanitation and food service safety standards

Job Requirements:

  • Previous experience is not required we will train you!

  • Have a current Food Handlers Card where applicable, or we will help you obtain.

  • A love for food and an eye for detail with cooking; knowing weights, measurements, and volumes.

  • Ability to learn restaurant menu and recipes.

  • Knowledge of all chemicals used in the building.

  • Excellent customer service skills and etiquette.

  • Ability to multi-task in a fast-paced teamwork environment.

  • Flexibility to work a variety of shifts.

  • Comfortable standing for extended periods of time, able to lift up to 30 lbs. and continuously bend, reach and twist.

  • Must be at least 18 years old.

Why work for us?

Because its more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

Apply Now

  • Search for jobs by keyword or location.

  • Gather your work history, and if applicable, prepare your resume for submission.

  • Click Apply Now to submit your application.

P.F. Chang's California Applicant Privacy Notice

Not Specified
Clinical Support Technician - Part Time Mornings - Laguna, CA
✦ New
Salary not disclosed

Join our dynamic team at Laguna View Detox! Laguna View Detox, a proud member of the Quadrant Health Group, is seeking passionate and skilled Part Time Clinical Support Technicians to join our growing team. The ideal candidate will provide essential support to our clinical staff, ensuring efficient and effective client flow and contributing to a positive client experience. You will play a crucial role in empowering individuals to achieve their personal and therapeutic goals.

What You'll Do:

The Clinical Support Technician fulfills the assigned role as part of the treatment team to maintain the wellbeing of clients and the integrity of the program. Additionally, the Clinical Support Technician provides client supervision and staff/unit support as assigned. This position reports to the Director of Operations.

SCHEDULE

7am-3:30pm

Major Tasks, Duties and Responsibilities:

Clinical Support Technician Client Interaction & Support:

  • Develop and maintain professional, supportive relationships with clients and staff.
  • Provide emotional support, encouragement, and guidance to clients and their families.
  • Support clients' comfort and safety in the residential environment.
  • Listen attentively, document client behavior, and report observations to clinical staff.
  • Maintain strict client confidentiality at all times.

Clinical Support Technician - Clinical & Administrative Tasks:

  • Collect and supervise urine analysis (U/A) testing, ensuring proper reporting, documentation in the EMR, and disposal of samples.
  • Observe self-administration of medication and document thoroughly.
  • Document all medications in the hardcopy Centrally Stored Medication Log and the EMR.
  • Complete intake assessments and consents with clients.
  • Conduct patient rounds every 30 minutes.
  • Complete vital signs (blood pressure, oxygen saturation, temperature, pulse, respiration).
  • Complete contraband searches and random room searches.

Clinical Support Technician - Group & Activity Facilitation:

  • Facilitate groups, outings, and educational sessions.
  • Transport clients to meetings and appointments.

Clinical Support Technician - Team Collaboration & Communication:

  • Provide crisis intervention and promote a healthy residential and working environment.
  • Maintain compliance with all applicable regulations and ethical standards.
  • Participate in team meetings and training sessions as needed.

What You'll Bring:

Clinical Support Technician Skills, Knowledge and Competencies:

  • Strong understanding of medical terminology and procedures.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Knowledge of the philosophy and approach of the 12-step model of recovery (AA, CA, NA, Alanon).
  • Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality.
  • Proficiency in basic computer skills and electronic health records (EHR) systems.
  • Basic knowledge of referrals, both in and out of the organization.
  • Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care.
  • Strong attention to detail and organizational and time-management skills.

Clinical Support Technician Qualifications:

  • Current and valid certification as a SUDRC (Substance Use Disorder Registered Counselor) or RADTI (Registered Alcohol and Drug Technician).
  • High School Diploma or equivalent.
  • Previous experience in a clinical or healthcare setting preferred.
  • Current CPR and First Aid Certification.
  • Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment.

Why Join Quadrant Health Group?

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Paid time off, sick time and holidays.
  • Opportunities for professional development and growth.
  • A supportive and collaborative work environment.
  • A chance to make a meaningful impact on the lives of our clients.

About Quadrant Health Group:

At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth.

#HP


Compensation details: 19-21 Hourly Wage


PI463b78832b0b-26289-39992520

temporary
Seasonal Package Delivery Driver
✦ New
🏢 FedEx
Salary not disclosed

**Job Description:**

**Position Overview:**

FedEx is looking for dependable and energetic individuals to serve as Seasonal Package Delivery Drivers during the busy holiday season. This position offers both full-time and part-time schedules, perfect for those who enjoy being on the road and providing excellent service to customers.

**Key Responsibilities:**

- **Package Delivery:** Deliver packages to homes and businesses on your assigned route, ensuring all deliveries are made safely and on time.

- **Vehicle Operation:** Operate a FedEx delivery vehicle safely and efficiently, following all traffic and safety regulations.

- **Customer Interaction:** Engage with customers professionally, ensuring a positive delivery experience.

- **Package Handling:** Load and unload packages, taking care to prevent damage.

- **Route Efficiency:** Optimize your delivery route to complete all deliveries in a timely manner.

- **Delivery Documentation:** Accurately document deliveries and any delivery issues in the FedEx system.

**Qualifications:**

- Valid drivers license with a good driving record.

- Ability to handle packages weighing up to 75 pounds.

- Strong communication and customer service skills.

- Ability to work independently and under pressure.

- Flexibility to work variable shifts, including weekends.

- Experience in delivery driving is preferred.

**Working Conditions:**

- Frequent driving and outdoor work in varying weather conditions.

- Full-time and part-time shifts available.

- Seasonal employment typically from mid-November through January, with potential for continued work.

**Benefits:**

- Competitive pay with the possibility of overtime.

- Employee discounts on FedEx services.

- Opportunities for permanent roles based on performance.

- Paid training and safety education.

**How to Apply:**

Submit your application through the FedEx careers portal, providing your resume and availability.

seasonal
Retail Keyholder- Mission Viejo
✦ New
🏢 Lovisa
Salary not disclosed
Mission viejo, CA 1 day ago
Join the Lovisa America team:
It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team.
The Key Holder Role:
The Key Holder is responsible for supporting the Store Manager and Assistant Store Manager aim to achieve store targets and keep the store looking presentable for our customers. If you enjoy a bright, energetic environment and you're a great communicator who likes building relationships and has an eye for fashion, Lovisa is for you!
Must be 18yrs and older to apply!
Our Brand:
Lovisa was created out of a need for on-trend fashion jewelry at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers.
We are a fashion-forward jewelry brand that caters to every woman, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, \"It's about the customer, always\" in everything we do.
Established in Australia Lovisa launched its first store in 2010, Since then Lovisa has opened over 550 stores across 20 countries: New Zealand, The United States, Singapore, Malaysia, South Africa, United Kingdom, France, Germany, Belgium, Netherlands, Switzerland, Austria, Luxembourg. As we continue to grow, vast opportunities will arise and are on offer for self-motivated and enthusiastic leaders and Team Members.
Lovisa Benefits:
- Ongoing training, mentoring and support for personal and career growth.
- Generous product discount.
- Incentives galore.
- Ear piercing training.
- A culture that is committed to continuous improvement!
- Opportunity to join one of Australia's fastest and most successful global retail brand!
What we are looking for!
- Do you have a strong desire to deliver an exceptional experience to your customer?
- You possess strong time management and organizational skills
- You thrive off challenge and reward
- Have you got prior experience working in Retail/Hospitality?
- Can you create a positive team environment?
- Will you aim to ensure the store always looks presentable and inviting to our customers?
To be successful in this role you will have:
- Prior experience for a retailer or hospitality
- Ability to perform in a fast-paced, high-volume environment
- Exceptional communication skills
- A Passion for retail and fashion!
We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.
Department Retail Stores Role Team Member Locations CA, Mission Viejo, The Shops At Mission Viejo Hourly salary $19.38 Employment type Part-time
Not Specified
Full Time Asst
✦ New
🏢 PACSUN
Salary not disclosed
Mission viejo, CA 1 day ago
Full Time Asst

Job Category: Stores

Requisition Number: FULLT006043

Posted: May 30, 2025

Location: PS Shops At Mission Viejo, Mission Viejo, CA 92691, USA

Job DetailsDescription

Join the Pacsun Community. Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear Of God, our own brands, and many more.

Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community.

Learn more here:

About the Job: The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures.

A day in the life, what you'll be doing:

  • Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
  • Handles customer situations in compliance with policy and procedures, attempts to \"solve for yes\" and escalates issues as appropriate
  • Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
  • Shares feedback from customers with the leadership team to improve the overall customer experience
  • Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
  • Delivers an engaging, positive and authentic customer experience with all customers
  • Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
  • Holds self and others responsible for the accomplishment of all operational tasks
  • Coaches and provides feedback on Sales Associate's performance
  • Supports associate engagement by recognizing and rewarding outstanding performance
  • Provides direction to associates to ensure understanding of company directives and standards
  • Prioritizes and delegates tasks to meet all operational needs
  • Supports and executes visual directives and maintains visual standards set by the company
  • Drives efficiency in all operational store processes
  • Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
  • Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience
  • Ensures all store associates follow all policies, procedures and all Safety Program practices
  • Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
  • Inspires and motivates others by consistently exhibiting core value behaviors
  • Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

What it takes to Join:

  • Passion for product, brands, fashion and trends
  • High School Diploma or equivalent preferred
  • Effective written, verbal and presentation skills
  • Strong communications skills
  • Excellent time management skills
  • Proficient in math and possesses strong computer skills

Developing the Community/Leadership Qualities:

  • Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
  • Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
  • Serve as a Pacsun advocate in the industry and marketplace.
  • Recruit, identify, develop, and retain talent that delivers performance excellence.
  • As a manager, serve as a leader of company culture, norms, and conduct.
  • Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.

Physical Requirements:

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

  • The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
  • The associate must frequently sit/stand for long periods of time and climb ladders as needed.
  • While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat.
  • Ability to maneuver around sales floor, stockroom and office areas.
  • Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
  • Ability to work in open environment with fluctuating temperatures and standard lighting.
  • Hotel, Airplane, and Car Travel may be required SM and above roles only.

Position Type/Expected Hours of Work:

This is a full-time position. Ability to work 32-40 hours a week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

permanent
In-Room Dining Server (Part-Time) - Waldorf Astoria Monarch Beach Resort and Club
✦ New
🏢 Hilton
Salary not disclosed
Dana point, CA 1 day ago

The award-winning AAA 5-DiamondWaldorf Astoria Monarch Beach Resort & Club is looking for an In Room Dining Serverto join the Food and Beverage Team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

  • Classification: Part-Time
  • Shift: Various must have availability to work weekends, weekdays, and holidays.
  • Pay Rate: The pay rate for this role is $16.90 and is based on applicable and specialized experience and location.

Want to learn more? Hotel Website, Facebook, Instagram


What will I be doing?

As a Room Service Server, you would be responsible for delivering and serving food and beverage items to guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Set up room service trays and tables to prepare for incoming orders
  • Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar and deliver food to guest rooms and meeting rooms
  • Serve meals to guests, collect guest trays and respond to guest requests in a timely, friendly and efficient manner
  • Present checks to guests and obtain payment
  • Return payments/signed checks to order taker
  • Perform order taker duties and answer room service telephone, as needed
  • Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

  • Access to pay when you need it through DailyPay
  • Medical Insurance Coverage for you and your family
  • Mental health resources including Employee Assistance Program
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel program: 100 nights of discounted travel
  • Parental leave to support new parents
  • Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
  • 401K plan and company match to help save for your retirement
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment.

#LI-JS3

temporary
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