Jobs in Edgewood, FL

At Kavaliro, we help solve problems for our clients. Our delivery teams support commercial clients, large VMS-run organizations, and federal government programs within the Department of War and beyond. Behind those teams is our corporate headquarters, which keeps the day-to-day operations of the business running smoothly.

We are seeking a part-time receptionist to support our corporate office in East Orlando.

The Job

Our receptionist helps keep the front office organized and welcoming for both visitors and employees. This role supports the daily operations of our headquarters and helps ensure the office runs smoothly.

Responsibilities include:

• Answering and routing incoming phone calls
• Greeting visitors and directing them to the appropriate team members
• Assisting with incoming and outgoing mail, shipping and receiving packages
• Maintaining shared spaces such as the break room and reception area
• Ordering and restocking office and kitchen supplies
• Providing general administrative support to the corporate team when needed

This is a part-time, in-office position at our East Orlando headquarters.

The intended weekly schedule is below, but we can work with individual schedules:

• Monday: 8:30 AM – 12:00 PM

• Tuesday: 8:30 AM – 5:00 PM

• Wednesday: 8:30 AM – 12:00 PM

• Thursday: 8:30 AM – 5:00 PM

This position pays $15 per hour and offers the opportunity to work closely with the corporate team at our East Orlando headquarters, including Executive, Finance, Marketing and Operations teams. We are looking for someone who enjoys helping others, staying organized, and being the friendly first point of contact for our office.

What We Need You to Bring

• Prior experience in a receptionist, administrative, or office support role preferred
• Strong communication skills and a professional presence when interacting with visitors and callers
• Basic comfort with Microsoft Office 365 such as Outlook and Teams
• Experience with shipping (USPS, FedEx) is a plus
• Strong organizational habits and attention to detail
• We do not require a Bachelor’s degree for this role, but we do value candidates who are dependable, organized, and take pride in keeping things running smoothly.
• A good attitude and buy-in to a diverse, entrepreneurial company culture. We do a lot of shout-outs, brainstorm a lot of ideas, and push to “make it happen.” We want you to want to be here — life’s too short to work in a job you don’t enjoy.

Why Kavaliro?

From philanthropy to team building, we empower our people to think about new ideas that make a difference. Our executive team works directly with each division to make this true in everyday work. Kavaliro has been consistently voted Best Places to Work in our local markets (voted by employees) and has ranked repeatedly on the Inc. 5000 Fastest Growing Companies list.

Job description:

Signature Systems is a high growth manufacturer of composite ground protection products. Become part of a world-class, innovative, customer-service driven company that protects people and property from the ground up.

We are seeking a Maintenance Technician/Electrician (THIRD SHIFT) to join our team! You will be responsible for installing, troubleshooting, repairing, performing routine maintenance, fixing any faulty wiring, and maintaining production and facility equipment.

Work is performed in a production environment which requires exposure to all temperature changes, high noise levels, working around moving equipment, vibrations, dust, etc. Working hours will be a set schedule but must be flexible with working extended hours when required.

Responsibilities:

• Inspect on a routine basis electrical equipment wiring, fixtures, and other components to ensure they remain functional and are up to code, as well as to identify any hazards or issues.
• Provide emergency/unscheduled repairs of production equipment during production and performs scheduled maintenance repairs of production equipment during machine service.
• Perform routine preventative maintenance on machines, equipment, and plant facilities.
• Respond to work order requests in a timely fashion by analyzing test results, machine error messages, and information obtained from operators to diagnose equipment problems.
• Diagnose problems, replace or repair parts, test and make adjustments. This includes recording parts and materials used.
• Perform mechanical skills including and not limited to PLC, pneumatic, hydraulic, troubleshooting and repair of production machines.
• Read and interpret equipment manuals and work orders to perform required maintenance and service.
• Use a variety of hand and power tools, electric meters, and material handling equipment in performing duties.
• Detect faulty operations, defective material, and report those and any unusual situations to proper supervision.
• Ensure the safety needs are given a to priority in operations support and work execution. Some examples are Confined Space Entry, LOTO, Hand Tool Safety Use, etc.

Qualifications:

• High school diploma or equivalent, or AA degree in mechanical, electrical or industrial maintenance preferred.
• 3+ years of manufacturing experience, strong hydraulic, pneumatic, mechanical and industrial skills with PLC experience
• AC Motors, Electrical Panels, Power Distribution, and VFD’s experience preferred.
• Experience with Industrial Manufacturing, injection molding, industrial tools, and equipment.
• Ability to handle physical workload.
• Must read and understand schematics, drawings and diagrams.
• Must be dependable, punctual and have a good attendance record.
• Ability to understand and communicate instructions in English.

Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we’re committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we’ve delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence, where your work helps create memories that last a lifetime.

Rental Reservations Agent Jobs in Orlando, FL – Hiring Immediately

Westgate Resorts is hiring Full-Time Rental Reservations Agents in Orlando, FL with a unique hybrid work model—100% in-office for the first 90 days, then fully remote after training and passing quality checks. This role starts at $16/hr or $16.50/hr for bilingual Spanish-speaking agents, with additional 10% evening differential and 15% weekend differential. As a Rental Reservations Agent, you will handle 40–50 inbound calls per day from Westgate guests, assisting with servicing reservations, general resort questions, reservation questions and collecting payments. This role requires strong communication skills, fast typing, problem-solving ability, and comfort navigating multiple systems at once. We are hiring immediately for the upcoming 4/16 class.

This is a structured call‑center environment with 4 weeks of in-office training (Mon–Fri, 9:00am–5:30pm) followed by 2 weeks of nesting training, both with no time off allowed during the first 90 days. After nesting, the permanent schedule becomes 12:30pm–9:00pm on weekdays (two weekdays off) and a 10:00am–6:00pm weekend schedule. Candidates with hospitality call center experience, sales, collections, front desk, or previous work-from-home success excel in this role. As part of Westgate’s commitment to excellence, training includes weekly Gate Assessments, requiring at least 80% performance to advance to the following week of training.

At Westgate Resorts, we live by our core values of Integrity, Passion, and a strong Work Ethic, ensuring every interaction strengthens the guest experience and reflects our standard of service.

What You’ll Do

• Handle 40–50 inbound calls per day from guests regarding booking reservations, general questions, payments, and reservation updates
• Provide accurate information on availability, locations, policies, promotions to book or service reservations.
• Navigate multiple systems simultaneously including Rental Console, LMS, SAMS, Loyalty Console, Alveria Dialer, Teams, and SharePoint
• Deliver exceptional customer service and resolve guests concerns with professionalism
• Achieve performance benchmarks across QA, Revenue, call handling, system accuracy, and productivity metrics
• Participate in Gate Assessments during training with an 80% passing requirement
• Maintain excellent written notes and system documentation
• Meet all attendance, punctuality, and schedule requirements, including first‑90‑day restrictions
  
  

Qualifications

• High School Diploma or equivalent required
• 4–6 months of sales, customer service, call center, or related hospitality experience preferred
• Bilingual Spanish is a major plus (eligible for $0.50/hr bilingual differential after QA approval)
• Strong verbal and written communication skills
• Fast and accurate typing; ability to work across multiple screens and software programs
• Strong problem solver with a customer-first mindset
• Must be able to commit to no time off during the first 90 days
• Ability to sit for extended periods and occasionally lift up to 15 pounds
• Previous work-from-home experience preferred

Training & Schedule Details (Include in Job Posting)

• New Hire Orientation: 4/16
• Start Date: 4/17 in Ocoee, FL
• Training and Nesting: 6 weeks, Monday–Friday, 9:00am–5:30pm (in-office)
• No time off permitted during first 90 days
• Post‑training schedule:
  • Weekdays: 12:30pm–9:00pm (2 days off during the week)
  • Weekends: 10:00am–6:00pm
• Shift Differentials:
  • After 5pm: +10%
  • Weekends: +15%
• Pay $16.00/hr base / Bilingual Pay: $16.50/hr base → higher evening/weekend differential rates
  
  

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Are you passionate about customer satisfaction and building long-term customer relationships? Quotewerks is a Florida-based software company dedicated to helping small and mid-sized businesses streamline operations and drive growth through quote and proposal software. We are looking for a Customer Success Specialist who is committed to ensuring QuoteWerks customers consistently realize value through our products. This is an on-site position located in Orlando, FL.

We’ll Provide:

• Robust benefits package including health insurance, dental, vision, 401K, PTO, and holidays
• Salary range of $45,000 - $55,000, plus quarterly bonus opportunities
• A set schedule of 8:45am-5:15pm to help promote work/life balance
• Small team, big impact - your work will directly shape the customer experience and company growth
• Collaborative, supportive culture where your voice matters
• Opportunities for continued growth and learning

What You’ll Do:

• Serve as the customer retention specialist for all existing QuoteWerks customers
• Own renewal outcomes by ensuring customers clearly see and experience the value of QuoteWerks leading up to renewal
• Monitor customer health metrics, usage patterns, and engagement signals to proactively identify and address at-risk accounts
• Develop and execute targeted retention strategies for customers showing signs of churn risk
• Ensure customers are taking advantage of the full range of QuoteWerks products and features, and identify opportunities where other QuoteWerks products may meet their needs
• Gather customer usage data relevant for product development and enhancements.
• Generate QuoteWerks revenue through upsell and cross-sell opportunities
• Work with internal teams to advocate for customer needs, provide feedback, and contribute to continuous product and process improvement

Skills You’ll Need:

• 2-3 years of experience in customer/client success, account management, or a similar customer-facing role (SaaS, technology, and CRM experience strongly preferred)
• 2-3 years of experience in a B2B environment (again, SaaS experience is a plus)
• 2+ years of experience working in a small office environment
• Experience in a high call-volume roll
• Tech savvy with the ability to explain complex concepts in a user-friendly way
• Prior experience managing and optimizing a portfolio of customers and achieving financial goals
• Familiarity with CRM or accounting software is a plus
• Strong business and people skills, including planning, presentation, sales, and business acumen

Next Steps:

Quick apply with your resume here

Or

Get a head start on our application and aptitude testing process here:

*This is an onsite role managing event marketing promotions work.

We are looking for an Entry Level Events Assistant to help us build our brand and raise brand awareness with target audiences. Paid training will be provided. The type of candidate we are looking for is excited about joining the workforce and will bring a fresh approach to our office vibe. You’ll work across all levels and departments of our organization to find what makes us unique and communicate it to the world. You’ll need to uncover consumer insights and deliver innovative marketing campaigns to drive sales. We’ll turn to you to learn what can attract our customers and prospects and how we can improve customer experience.

Ultimately, you’ll help us improve our company’s reputation and drive growth and revenue.

Tasks:

• Increase sales with strategic brand positioning and territory management
• Shape and communicate our vision and mission through public speaking and one-on-one presentations
• Translate brand elements into plans and go-to-market strategies
• Manage a team of marketing people working on brand initiatives
• Lead creative development to motivate the target audience to “take action”
• Establish performance specifications, cost and price parameters, market applications and sales estimates
• Measure and report performance of all marketing campaigns, and assess ROI and KPIs
• Monitor market trends, research consumer markets and competitors’ activities
• Oversee new and ongoing marketing and advertising activities
• Monitor product distribution and consumer reactions
• Devise innovative growth strategies
• Align the company around the brand’s direction, choices and tactics

Requirements and skills

• Ability to receive training and coaching in identifying target audiences and devising effective campaigns
• Can handle fieldwork and high volume of in person interaction
• Strong analytical skills partnered with a creative mind
• Data-driven thinking and an affinity for numbers
• Outstanding communication skills
• Up-to-date with latest trends and marketing best practices
• Degree in marketing or a related field

If you’re creative, possess a strategic mind and have experience in implementing targeted brand campaigns, we’d like to meet you!

This role exists to lead a high-performing service operation that delivers operational excellence, customer trust, and measurable growth. The Service Manager ensures that every technician hour is purposeful, every customer interaction builds long-term loyalty, and every team member grows in capability and accountability.

This is not a maintenance oversight position. It is a leadership command responsible for performance, culture, safety, and revenue within the service department.

The previous Service Manager was promoted — a signal that performance is recognized and advancement is real.

Within the first 12 months, the Service Manager will:

• Lead, mentor, and develop service team members to achieve operational and customer service excellence.
  

• Recruit and retain top technical talent.
  

• Conduct structured performance coaching and evaluations.
  

• Foster a culture of accountability, professionalism, and continuous improvement.
  
  

• Ensure consistent, timely, high-quality service delivery.
  

• Build strong long-term customer relationships.
  

• Resolve complex service issues with practical, value-driven solutions.
  

• Prepare and deliver accurate service quotes.
  
  

• Drive service revenue through strategic labor utilization.
  

• Collaborate with sales and operations teams to identify growth opportunities.
  

• Expand service customer base while improving retention rates.
  
  

• Analyze shop capacity, technician productivity, and workflow efficiency.
  

• Coordinate scheduling to meet operational deadlines.
  

• Oversee warranty claims and ensure proper reimbursement.
  

• Maintain a safe, clean, secure facility environment.
  

• Prepare weekly and monthly performance reports.
  
  

This role is built for a leader who:

• Takes ownership beyond job description
  

• Sees systems, not just tasks
  

• Leads with clarity and accountability
  

• Values long-term relationships over short-term fixes
  

• Builds teams that outlast individual tenure
  

If you are a service operations leader who believes performance and culture go hand in hand — and you are ready to command a department with measurable impact — this is your opportunity to lead.

• Must have served in the U.S. Army, U.S. Navy, U.S. Marine Corps, U.S. Air Force, U.S. Coast Guard, U.S. Space Force, U.S. Reserves, or U.S. National Guard.
  

• Proven Service Manager experience required; industry experience strongly preferred.
  

• Minimum 4+ years of leadership experience managing teams and operational performance.
  

• Demonstrated ability to sell labor and manage service revenue at the management level.
  

• Strong communication skills.
  

• Able to lead technicians, collaborate cross-functionally, and resolve customer concerns.
  

• High organizational discipline with the ability to prioritize and manage multiple moving parts.
  

• High school diploma or GED required; college degree preferred.
  
  

• Employee Stock Ownership Plan (ESOP)
  

• 401(k) Retirement Plan
  

• Health, Dental, Vision
  

• Flexible Spending Accounts
  

• Paid Training
  

• Paid Holidays & Vacation
  

• Company Paid Telehealth Program
  

• Corporate Chaplain Program
  
  

Disclaimer: This is an evergreen job posting designed to connect with top talent for future opportunities. While this role is not actively hiring at the moment, we welcome applications to be considered for upcoming positions.

Please note: This posting represents an ongoing effort to establish our talent pipeline and community. It is not for an active or currently open role. Qualified applicants may be contacted when a relevant position becomes available.

About the Company

What future do you want to create? At Hays, we believe in being lifelong partners - to our people as well as our customers. With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn’t just about being part of a global business leader, it’s about making a difference in the world of work. Equipped with the skills, solutions and technological capabilities of a true leadership partner, you’ll put our customers at the heart of everything you do. We deliver holistic workforce solutions, including RPOs and MSPs, to solve the challenges our customers face today, tomorrow and in the future. Our knowledge through scale, deep understanding and our ability to meaningfully innovate is what sets us apart. To support you in providing the advice, insights and expertise our customers need to navigate a more complex world of work, we continually invest in your training and development and offer a rich variety of career opportunities across the globe. Our culture is grounded in collaboration and inclusivity; we offer remote, hybrid and office working options and encourage our colleagues to bring their authentic self to work. A career at Hays means working with skilled people from diverse backgrounds who are encouraged to think beyond, building partnerships across regions while united by the Hays spirit and guided by our belief to always do the right thing.

Our Values:

• Be bold and curious: we are ambitious, push outside our comfort zone and experiment
• Own the outcomes: we strive for performance, see things through & always act with integrity
• Be better together: we support, celebrate and share with each other to create stronger outcomes for all
• Champion the customer: we proactively partner with our customers to build better, profitable solutions

About the Role

Your new team: Join our high-performing construction and property team comprised of professionals from diverse cultures and backgrounds, including top-producing Hays Recruitment professionals with experience from our global businesses. The team consists of industry experts with over 12 years of staffing expertise, consultants with 2-3 years of high-level success as well as associates who have recently started their Hays journey. Our leadership team fosters an environment of hands-on support, team collaboration, and inclusive competition to challenge one another to be their best. We enjoy working together in a high-pace, relentless, sales driven environment while also taking part in various social events like team lunches, team bonding activities, and happy-hours to celebrate team and individual success.

Responsibilities

• Develop new business relationships and maintain your network of client companies through business development calls, client visits, networking and entertainment events.
• Apply a relationship-based sales approach to build and maintain a successful book of business.
• Source, recruit, interview, evaluate and place highly skilled professionals to match client requirements for contract, contract to hire or permanent opportunities.
• Build a network of active and passive professionals through creative sourcing, referrals and networking events.
• Foster long-term relationships with clients and candidates through ongoing contact.
• Drive client relationships for designated market and take action on leads passed.
• Follow up with pipeline and placed candidates to grow your professional network within your market.
• Build foundational recruitment (find & engage) skills, knowledge and take responsibility for own development.
• Participate in ongoing professional development opportunities with Learning & Development.
• Actively showcase and live HAYS values/vision/standards and expectations for high performance.

Qualifications

• 1-2 years' experience in a sales related role, ideally with outbound sales experience.
• Achievement focused, resilient, authentic & trustworthy.
• Self-motivated, self-reliant and takes initiative.
• Good communicator; able to overcome obstacles, team player.
• Desire for personal development and professional growth.

Pay range and compensation package

What you will get: We offer base compensation of $47,500, plus a high percentage, uncapped commission plan from 15-50%. Hybrid/flexible schedule. PTO starting at 22 days, 2 floating holidays and 2 volunteer days. Competitively priced medical, vision and dental plans to choose what works best for you. 401K with guaranteed match and fast-paced vesting schedule. Initial and continuous training & support from Learning & Development for your professional growth.

What you need to do now: Excited yet? If you're already itching to take the next step to achieving your career goals, apply now.

Equal Opportunity Statement

Everyone is welcome here. We care deeply about diversity, equity, and inclusion (Search “Hays Our Promise” to read more). We encourage applicants from all groups, including women, indigenous people, visible or racial minorities, persons with disabilities, and anyone else who may belong to any group protected by federal, state, or local law. We have active employee resource groups which you can tap into from day one including the Pride Network, Black Excellence Network, WE Lead (for female leaders), and other employee resource groups supporting Veterans, Neurodiverse individuals, South Asians, and individuals interested in Sustainability. We have a very active relationship with Think Big for Kids who we support with their work of supporting youth engagement. You will be given in-depth training around different DE&I topics, which we believe are not only important for us, but for our clients and our candidates. At Hays, we foster a culture of inclusion. We want to hear from you. You are welcome here. Hays is committed to building a thriving culture of diversity that embraces people with difference backgrounds, perspectives, and experiences. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local laws. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Overview

The Technical Service Coordinator plays a critical role in onboarding new managed services customers and ensuring they have a clear, accurate, and complete technical foundation as they transition into our MSP environment. This role sits at the intersection of service delivery, technical operations, and customer success—responsible for gathering and documenting environment details, coordinating onboarding tasks across teams, and maintaining high-quality technical documentation.

The ideal candidate has strong technical aptitude, excellent organizational skills, and a passion for delivering an exceptional customer experience.

Key Responsibilities

Customer Onboarding

• Serve as the primary coordinator for onboarding new MSP customers.
• Collect and validate environment information (infrastructure, networks, identity systems, applications, security tools)
• Facilitate kickoff calls, technical discovery sessions, and onboarding checkpoints.
• Work cross-functionally with Service Desk, Systems Administration, Networking, and Security teams to ensure smooth onboarding execution.
• Track onboarding tasks, milestones, risks, and completion status.

Technical Documentation

• Create and maintain high-quality documentation including:
• Network diagrams
• Asset inventories
• Access and identity configurations
• Backup, monitoring, and security configurations
• Server, endpoint, and application details
• Build and update SOPs, runbooks, and customer-specific knowledge articles (consistent with knowledge practices in Managed - Services). [Managed - Services | PowerPoint]
• Ensure all customer documentation is properly stored, versioned, and accessible within the MSP knowledge repository.

Operational Coordination

• Act as a liaison between onboarding teams, technical operations, and account management.
• Document customer escalation paths, communication expectations, and support processes.
• Assist in preparing environment overviews and technical summaries for internal handoff to Operations, Systems Administration, and Service Desk teams.
• Support Technical Account Managers with accurate customer documentation as referenced in templates like SOW Template. [SOW Template | Word]

Technical Support Assistance

• Perform basic to mid‑level environment validation tasks (e.g., checking system health, verifying connectivity, confirming AD/O365 configurations
• Identify gaps in customer environments requiring additional engineering review or remediation.
• Provide Tier 1.5 coordination for technical issues discovered during onboarding.

Qualifications

Required

• 1–3 years experience in an MSP, helpdesk, technical coordination, or IT operations role.
• Understanding of:
• Microsoft 365 / Azure AD
• Windows Server fundamentals
• Networking basics (VLANs, firewalls, switching, DNS)
• Backup & monitoring concepts
• Strong documentation skills with high attention to detail.
• Excellent communication and customer service abilities.
• Highly organized with the ability to manage multiple onboarding projects simultaneously.

Preferred

• Experience with:
• Ticketing/ITSM platforms
• Network and system diagnostic tools
• Identity and access management
• SaaS administration (M365, Okta, collaboration tools)
• Exposure to PowerShell or automation tools.
• ITIL foundation or related process certification.

Skills & Competencies

• Strong analytical and problem‑solving skills.
• Ability to translate technical concepts into clear documentation.
• Calm, professional demeanor during customer interactions.
• Process‑oriented, consistent, and self‑driven.
• Able to collaborate effectively with both technical and non‑technical stakeholders.

*Please attach resume*

AG Jeans is seeking a Key Holder for its retail store in the Orlando Vineland Premium Outlets.

The Key Holder is responsible for leading and supporting sales performance, staff, operations, visual merchandising along with ensuring that a superior customer experience is delivered. The Key Holder consistently focuses on being effective and efficient while supporting the brand.

This position will report to the Store Manager.

Responsibilities:

Sales & Profitability:

• Continually drive sales performance at store, by meeting or exceeding topline sales goals
• Ensure that there is an emphasis of driving and understanding all store metrics and KPIs (Key Performance Indicators)
• Seek efficient and controllable operational expenses (shipping, supplies, etc.)

Human Resources:

• Support management with ongoing tasks such as: training, developing, coaching, mediating and motivating team members

Operations:

• Ensure all company policies and procedures are adhered to including loss prevention measures
• Responsible for all in store company assets including merchandise inventory, monetary assets, information and furniture/equipment
• Manage assignments related to inventory including but not limited to transfers, markdowns, style reconciliation and receiving stock
• Support the operations team as necessary

Visuals:

• Support the execution of all visual directives as set out by HQ, including floor sets, store windows and in-store collateral (signage, digital content) as directed by store manager
• Maintain impeccable visual standards for all product in store, both on the sales floor and back of house

Customer Service:

• Ensure that a superior customer experience is delivered to every guest that encounters our brand, store and store team
• Support and grow the clienteling program to meet or exceed company objectives

Additional Responsibilities:

• Partner with peer stores and next level management to achieve company objectives
• Responsibilities may change as deemed necessary in order to support brand initiatives

Requirements:

• A genuine interest in the fashion industry
• Knowledge of retail POS systems
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
• Sound understating of retail math and retail specific key performance indicators
• Excellent communication skills
• Minimum 2 years store management experience, preferably in luxury or contemporary apparel & accessories
• College education preferred
• Some lifting required (up to approximately 25lbs)
• Ability to climb ladders
• Ability to work daytime, evenings and weekends
• Travel (approximately 10%)

Benefits

• 2% Commission
• Generous Clothing Discount & Allowance
• Medical

The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Assist food and beverage outlet manager with the entire operation and financial aspect of the restaurant by performing the following duties personally or through subordinate supervisors.

As a Food and Beverage Supervisor, you will:

• Assist F&B outlet management team in assuring high guest satisfaction.
• Create a festive atmosphere for guests to enjoy when dining in the restaurant
• Increase sales over prior years and decrease amount of service complaints
• Responsible for team member training programs
• Responsible for scheduling of all service related employees
• Enforces team members, company and department grooming policies
• Participate in company monthly Goals & Measurements Program
• Other duties may be assigned.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for candidates who shares our commitment.

• Follow instructions without close supervision.
• Have one year of supervisory experience in a fast-paced restaurant environment.
• Occasional carrying and lifting of items up to 50 pounds.
• Must be able to work weekends and holidays as needed.
• Must have a year of experience as a supervisor.
• Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.
  
  

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.