Jobs in Dune Acres Indiana

NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S.

Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America.

If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent .

AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location.

Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102.

Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS LEAP 25% Retention Incentive).

GS-11 1st year annual pay
- $102,424 GS-12 2nd or 3rd year annual pay
- $132,931 GS-13 3rd year of annual pay
- $158,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $108,431 GS-12 2nd or 3rd year annual pay
- $141,575 GS-13 3rd year of annual pay
- $168,352 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $107,749 GS-12 2nd or 3rd year annual pay
- $154,974 GS-13 3rd year of annual pay
- $184,285 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13.

You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements.

Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

Recruitment Incentive (RI): Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA)
*Retention Incentive is contingent on eligibility.

Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process.

The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch.

Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location.

Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 1 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process.

Locations are offered based on the current needs of the service at that time.

Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.

Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.

Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction.

Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest.

Collecting, refining, and analyzing strategic and tactical intelligence.

Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential.

See the U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities.

You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property.

Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions.

Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence.

Highly skilled in writing comprehensive arrest, criminal and incident reports.

Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums.

Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent.

OR GS-11 Education Substitution for experience: A Ph.D.

or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M.

OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience.

This will be calculated using your resume and unofficial transcripts submitted with your application.

AND U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application.

Your copies must include the expiration and capacity pages of your MMC.

Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing.

It cannot be pending additional information for MMLD application process.

You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Other Requirements Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

AGE WAIVER: Creditable law enforcement officer service
- Covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d), or creditable service covered by Title 5 U.S.C.

8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.

This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference Eligibility
- To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.

Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C.

3312.

You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.

Training : This position has a training requirement.

You may be required to successfully complete the training requirement as a condition of employment.

Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.

Travel Required: You may be expected to travel for this position based on operational needs.

How to Apply Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions.

You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opening announcement and follow all instructions in the application process.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.

Parkview Regional Medical Center (PRMC) is accepting applications for a clinical pharmacy specialist in neonatal intensive care.

Position Details: The clinical specialist will join an on-site faculty member to provide direct patient care in the Parkview Women’s and Children’s Hospital.

In preparation for pediatric service line growth and changes, continued pharmacy expertise is needed in this area.

Currently this location is undergoing many facility updates (room renewal, expansion, and technology updates) along with an expansion of care for pediatric gastroenterology, endocrinology, cardiology, and hematology/oncology specialist services.

Parkview Health has been a collaborator partner with Cincinnati Children’s for overall a decade to improve the health and outcomes for children in our region.

This collaboration is now enhancing to bring neurosurgery, rheumatology, and drug-resistant epilepsy consultation services with telehealth clinics with world-class providers.

As part of an established pediatric pharmacy program, this specialist will benefit from close relationships with physicians and other care providers in both the inpatient and outpatient pediatric settings.

Parkview Health has provided specialty pharmacy services in pediatrics for over 25 years and are continually being asked to expand into additional responsibilities.

This role will have a targeted role in the level III neonatal intensive care unit with additional coverage of other pediatrics areas for weekend pediatrics coverage.

The role is a full-time, 1.0 FTE in the NICU with every 4th weekend for pediatric staffing to provide advanced and uninterrupted levels of care to this patient population .

This pharmacist will participate in collaborative rounding and consult management daily, weekly disposition rounds, pharmacy-based projects, multidisciplinary committees, and will precept student pharmacists and pharmacy residents.

Benefits associated with this position include paid time off, annual volunteer time off, and quarterly Compt Lifestyle benefits to be used for personal well-being needs.

Relocation costs provided.

Salary and sign-on bonus are negotiable.

More about Parkview Health & Parkview Pharmacy: Parkview Health’s world-class clinical teams are dedicated to providing the highest levels of compassionate care.

In turn, we are committed to equipping them with state-of-the-art technology and facilities.

Parkview strives to be a partner with civic leaders on the frontlines of safety, wellness, and prevention.

And, because we are the region's only not-for-profit health system, you can be sure of the most important thing of all our patients come first.

Parkview Health consists of 14 hospital facilities, 2 free-standing Surgery Centers, a free-standing emergency department, and over 900 employed providers
- all on the Epic © platform.

Parkview Regional Medical Center (PRMC), a member of Parkview Health, is a major regional medical center located in Fort Wayne.

It provides comprehensive medical services to patients in northeastern Indiana, northwestern Ohio, and southern Michigan.

PRMC is a tertiary medical center currently with 544 beds (all private) and is a Level II Adult and Pediatric Trauma Center.

In addition to the medical and surgical populations, it also has specialty centers for stroke, cardiology, orthopedics, and oncology.

The Women’s and Children’s Hospital sits on the PRMC campus and houses a 41-bed Level III NICU, a dedicated and comfortable family birthing center, and pediatrics care.

Parkview Pharmacy has provided advanced pharmacy services in a variety of areas for decades.

Parkview offers a progressive pharmaceutical care environment in a variety of practice settings.

Inpatient services include extensive interdisciplinary rounding, graduate medical education engagement, and surgical/critical care and oncology satellite pharmacies.

We have also had tremendous growth in ambulatory pharmaceutical care including primary care, hospital-based clinics, specialty clinics, multiple retail pharmacies, and a specialty pharmacy.

Parkview Pharmacy leadership includes a team with dedication to each facility and service type, including Inpatient and Ambulatory Clinical Services, Distribution Services Managers for Parkview Regional Medical Center and Parkview Hospital, Oncology Manager, and Retail & Specialty Managers.

Additionally, there are supervisors in each area to help support daily needs and department projects in conjunction with lead pharmacists and lead technicians.

Parkview pharmacy is an early adopter of and a best-practice site for integrated technologies, including Epic©, Pyxis® MedStations™, Pyxis® CII Safe™, BD CatoTM, Parata ATPTM, Tecsys inventory management and vertical carousels, a centralized acute care pharmacy distribution center, smart intravenous infusion systems, and Baxa EM 2400™ TPN compounder.

Awards & Recognition: In 2025 , all five Parkview Family Birthing Centers in Indiana were honored with the INspire Hospital of Distinction award.

Parkview Regional Medical Center received the INspire Category of Excellence .

In late 2024 , Parkview Health ranked No.

7 overall on Newsweek’s list of the Top 200 Most Loved Workplaces nationwide.

In November 2024 , all six eligible Parkview hospitals received “A” grades for Hospital Safety Grades by The Leapfrog Group , a national nonprofit focused on patient safety in hospitals and ambulatory surgery centers.

Parkview was named to the CHIME Most Wired list for the 11th consecutive year in October 2024 .

In the 2024 survey, Parkview was certified at Level 9, the second-highest rating, in both acute and ambulatory care categories.

In September 2024 , Parkview Health was named the No.

3 nonprofit, No.

18 in North America and for the first time, ranked No.

19 globally by Inspiring Workplaces Group for our culture.

In September 2024 , Parkview Health was named NRC Health Excellence in Patient Experience Award winner across medium size health systems, for the second consecutive year.

In July 2024 , Parkview was ranked No.

1 by Epic for planned downtime In the fall of 2024 , PRMC recognized by US News and World Report as No.

4 Indiana Hospital, “High Performing” in seven categories.

In September 2024 , Parkview Health was named to Newsweek’s list of Top 100 Most Loved Workplaces, for the second consecutive year, recognized in five additional categories aside from outstanding employee sentiment and satisfaction.

In August 2024 , Parkview was named to the Forbes list of America’s Best-in-State Employers, for the third consecutive year.

In 2024 , the ECMO team received the Gold Level Center of Excellence Award from the Extracorporeal Life Support Organization (ELSO).

In July 2024 , PRMC received multiple American Heart Association “Get with the Guidelines® Gold Plus” awards, recognizing the hospital for excellent atrial fibrillation (AFib), stroke and Type 2 diabetes care.

In April 2024 , Parkview Health was selected to Becker’s Hospital Review’s 150 Top Places to Work in Healthcare list.

In March 2024 , Parkview received Stage 7 Validation awards from the Healthcare Information and Management Systems Society (HIMSS), a globally recognized adviser in health information technology.

Parkview Regional Medical Center (PRMC) was named as one of the best community hospitals for cardiovascular care in the 2024 50 Top Cardiovascular Hospitals list compiled and published by Fortune/PINC AI in February 2024 .

Position Qualifications: Candidates must possess a pharmacy degree from an ACPE-accredited institution and have completed a PGY1 pharmacy residency.

A PGY2 residency in Pediatrics or equivalent experience is required.

Pharmacy licensure or eligibility in Indiana is required.

Candidates must have a high level of clinical practice skills, enthusiasm for teaching, and the interpersonal skills needed to interact effectively with students, health professionals, and patients Applications: Official applications can be submitted online at .

Two letters of reference should be sent to Jamie Gaul, PharmD, Clinical Pharmacy Manager, 11109 Parkview Plaza Drive, Fort Wayne, IN 46845 or .

Change a Life Today.

Yours.

Choose Parkview.

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* Basic Requirements18+ years old
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*** *Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery.

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*Subject to eligibility.
**Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
***The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers.

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Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

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ROLE PURPOSE/POSITION SUMMARY:

The role of the Maintenance Planner is to improve work force productivity and work quality by anticipating and eliminating potential delays through planning and coordination of labor, parts and material, and equipment access. The Maintenance Planner will facilitate Opportunity-based work by having materials kitted and tasks available for short or no-notice shutdowns of individual equipment or rooms.

KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES:

• Responsible for planning maintenance activities supporting Production and associated areas
• Regular analysis of backlog relative to available resources
• Ensure timely, efficient, and quality service to all internal beneficiaries of Maintenance
• Help Operations balance their need for daily output with their need of equipment reliability through proactive maintenance
• Familiar with CMMS system and how it works within the plant
• Create and maintain Preventative Maintenance (PM) tasks list for each asset
• Effectively manage the CMMS work order backlog to create schedules
• Maintain materials and equipment in a neat and orderly fashion
• Create recommended critical spare parts lists and stocking quantities for Maintenance Parts
• Work with plant operations team, production schedulers, and maintenance supervisors to schedule all maintenance work
• Lead daily and weekly PM scheduling meetings
• Coordinate all outside services such as forklift repair, AC repair, etc.
• Incorporate safety into all aspects of the position
• Perform other duties as assigned

QUALIFICATIONS/CAPABILITY PROFILE:

Minimum Education

• High school diploma or equivalent required
• Undergraduate degree desired
• OSHA Powered Industrial equipment training and pass associated tests, if required

Minimum Experience

• 1 year of experience in a food manufacturing facility
• 1 year of experience in purchasing or similar duties
• 1 year of experience in interacting with customers / Customer service
• Forklift certificate or satisfactory completion of a forklift-training program within the first 30
• days of employment, if required

Minimum Knowledge/Skills/Abilities

• Strong verbal and written communication skills
• Influential leadership, decision making, and efficient management skills
• Business-minded, safety and quality-oriented
• Excellent organizational skills and ability to handle multiple priorities effectively
• Working knowledge of computer software tools
• Maintenance background with exposure to a wide variety of maintenance areas
• Capable of working with vendors and holding them accountable
• Reliable and self-motivated
• Willingness to work various hours and days as necessary
• Ability to read and interpret equipment and plant prints, and mechanical and electrical drawings
• Knowledgeable in warehouse concepts, spare parts inventory, and procurement procedures
• Understanding of periodic maintenance schedules and procedures to increase equipment lifespan

- Inc. 5000 #124 fastest growing company in the Midwest. (2025)

- Inc. 5000 #10 fastest growing company in the Midwest. (2022)

- Inc. 5000 #165 fastest growing company in the Midwest. (2021)

- Inc. 5000 #1,085 fastest growing company in the USA. (2023)

- Inc. 5000 #622 fastest growing company in the USA. (2022)

- Inc. 5000 #479 fastest growing company in the USA. (2021)

Cook Supervisor

Job Reference Number: 37091
Employment Type: Part-Time, Onsite
Segment: Corrections
Brand: Summit
Location: Crown Point, Indiana (US-IN)

We are looking to bring an experienced cook supervisor to our correctional facility kitchen team in Crown Point, IN. As a cook supervisor, you will have the opportunity to coordinate and supervise the work of employees to ensure efficiency and adherence to established standards in a fast-paced, dynamic environment.

• Instructing and training employees in all aspects of food service and sanitation, ensuring meal services begin on time, and ensuring that portion, appearance and temperature for all food items is appropriate and of high quality.

Must-haves:

• At least one years prior culinary experience in a quality and high volume establishment with an emphasis on scratch cooking.
• Complete knowledge of proper culinary methods, techniques and standards.
• Excellent attention to detail and the ability to perform multiple tasks at once.
• The ideal candidate must have high-level product knowledge, provide friendly and helpful customer service and be able to multi-task in a fast-paced environment.
• The ideal candidate must have experience supervising a team.

Nice-to-haves:

• Food Handlers certification preferred.

$17.50 per hour

• Medical (FT Employees)
• Dental
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit)
• EAP
• 401k
• Sick Time
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement (FT Employees)
• Paid Time Off

About Summit:

Focused on serving correctional institutions, Summit ensures that incarcerated people across the United States have access to delicious, healthy food at each meal. Working with Summit, you will have the opportunity to aid in this process and provide inmates with vital social interaction at mealtimes.

About Elior North America:

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience youve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised by management as needed.

Permanent: Outpatient Psychiatrist Needed (Near Westville, IN) Are you a dedicated and experienced Outpatient Psychiatrist seeking a rewarding career opportunity in a thriving Behavioral Health Program near Westville, IN? We're actively searching for a skilled physician to join our established and collaborative team (Job ID: j-116789).

What We Offer: Join a Well-Regarded Behavioral Health Program: Become part of a successful outpatient practice with a strong reputation for clinical excellence and patient satisfaction in Northwest Indiana.

Supportive & Collaborative Environment: Work alongside five fellow Outpatient Psychiatrists and an Outpatient Psychiatry APP, fostering a collegial and supportive atmosphere.

Focus on Clinical Expertise & Patient Relationships: Utilize your skills to provide high-quality patient care across a variety of mental health conditions.

Build strong connections with patients and their families, fostering positive treatment outcomes.

Predictable Schedule with Work-Life Balance: Benefit from a flexible full-time schedule with weekday call rotating approximately 1:8.

No evening, night, or weekend call is required.

Additionally, telehealth services cover evening and night call during weekdays and weekends, ensuring a healthy work-life balance.

Modernized Treatment Options: Offer telehealth services as part of a comprehensive continuum of care, providing patients with convenient access to mental health support.

Experienced Support Team: Work alongside a team of experienced clinical support staff, allowing you to focus on delivering exceptional patient care.

Sustainable Practice Environment: Enjoy a well-established practice with a focus on physician well-being and sustainability.

Potential for Outreach Services: The opportunity may exist to provide services at satellite clinics in addition to the main practice location.

Qualifications: Board-eligible or board-certified in Psychiatry is required.

A strong focus on clinical excellence and patient satisfaction is essential.

Excellent interpersonal skills and a commitment to building trust with patients and families are necessary.

The ability to collaborate effectively with a team of healthcare professionals is required.

Additional Information: This location offers a unique opportunity to practice outpatient psychiatry in a well-respected program near Westville, IN.

We value a collaborative work environment and a patient-centered approach to care.

If you're a passionate Outpatient Psychiatrist who thrives in collaboration, enjoys a predictable schedule, and is committed to making a difference in patients' lives, we encourage you to apply! Schedule: Flexible full-time schedule with weekday call rotation (approximately 1:8).

No evening, night, or weekend call required.

Telehealth services cover evening & night call during week & on weekends.

Average outpatient volume: 16 to 22 patients per day.

To Apply: Please submit your CV and a cover letter expressing your interest in this opportunity.

_x000D x000D_ HDAJOBS MDSTAFF HDAJOBS MDSTAFF

MSI Express is a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities.

Role Purpose/Position Summary

As a Production Supervisor, you are responsible to overseeing production, tracking product yields, and making necessary adjustments. Ensuring that safety and USDA health standards are met throughout all steps of the manufacturing process. Provide direction to the production department associates in areas of safety, service, performance, quality and leadership. Responsible for maintaining and/or enhancing customer relationships, plant assets and a positive employment atmosphere.

Key Accountabilities/ Primary Duties & Responsibilities

• Provide leadership and direction to the plant production associates in areas of safety, machine operation, sanitation, quality, customer service and maintenance.
• Adherence to the site’s productivity metrics to include crew size, operational efficiency; scrap loss, etc. to optimize profitability.
• Maintain a clear understanding of customer expectations for accuracy, quality and timelessness and develop methods for meeting or exceeding those expectations.
• Training and enforcement of company policies.
• Communicate company philosophy, policies, and expectations clearly to all hourly personnel.
• Provide input in the establishment of setting plant budgets, goals and standards.
• Develop strong production team members through the effective use of performance management processes and tools.
• Monitor production performance and develop/implement action plans to address areas of concern or opportunities for improvement in a timely fashion.
• Create a positive working environment for all associates, which support continuous improvement, reinforce company philosophy and policies and treat every individual equally with respect.
• This position has responsibility for Food Safety and Quality within their influence.
• The associate in this job has the responsibility to report, in a timely manner, Food Safety and Quality problems to personnel with authority to initiate action on those problems.

Qualifications/ Capability Profile

Minimum Education

• Bachelor's degree - Essential

Minimum Experience

• Food manufacturing experience -Desirable
• Experience with customer interaction -Desirable
• Demonstrate hourly management skills -Desirable

Minimum Knowledge/ Skills/ Abilities

• Previous Supervisory -Desirable
• Leadership Skills -Essential
• Decision Making -Essential
• Ability to Analyze/ Problem Solve -Essential
• Flexibility -Essential
• Planning -Essential
• Communication Skills -Essential
• People Skills -Essential

Apply today and join our rapidly growing team!

- Inc. 5000 #124 fastest growing company in the Midwest. (2025)

- Inc. 5000 #10 fastest growing company in the Midwest. (2022)

- Inc. 5000 #165 fastest growing company in the Midwest. (2021)

- Inc. 5000 #1,085 fastest growing company in the USA. (2023)

- Inc. 5000 #622 fastest growing company in the USA. (2022)

- Inc. 5000 #479 fastest growing company in the USA. (2021)

MSI Express is a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities.

ROLE PURPOSE/ POSITION SUMMARY

The Account Manager is responsible for managing and maintaining strong relationships with customers, ensuring timely and accurate processing of orders, and overseeing the efficient flow of materials to meet customer demand. This role involves collaboration with internal teams, such as production, logistics, and quality control, to ensure efficient plant operations and exceptional customer satisfaction.

KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES

Customer Relationship Management

• Build and nurture strong, long-lasting relationships with customers
• Understand customer needs, preferences, and expectations to provide personalized service
• Ensure customer reports and information are accurate and communicated to customer in a timely fashion
• Interface into customer reporting systems (i.e., SAP, Oracle for scheduling, production, -most times by lot control), shipping, receiving, and managing procurement of customer owned raw materials for specific customer assigned
• Assist in new product launches, collaborate with commercialization team, and site team to meet with timelines and other targets
• Handle customer issues & complaints by referring the issue to the appropriate department & logging them onto the system. Follow up to resolution

Order Processing

• Receive and process customer orders accurately and efficiently
• Verify order details, including quantities, specifications, and delivery schedules
• Prepare job files and project specifications for internal processing and manufacturing for specific customer assigned
• Track order fulfillment & communicate shorts to our customers with information on when product will be available

Material Inventory Management

• Participate in material planning process
• Drive change in managing inventory levels and inventory turns and minimizing obsolescence, scrap, aged inventories, and inventory reserves
• Analyze production yield, material usage, and material loss data to understand customer/material impacts
• Coordinate with production and procurement teams to ensure optimal inventory levels

Supply Chain Coordination

• Collaborate with internal supply chain teams to ensure timely procurement of raw materials and ingredients
• Oversee the supply of raw and packaging materials (whether customer or organization owned) for the facility to include new production to meet production schedules
• Coordinate with logistics teams to facilitate on-time deliveries to customers

Problem-Solving

• Identify and address customer-related supply chain issues promptly and effectively
• Resolve order discrepancies, shipping delays, or quality concerns in collaboration with relevant teams

Communication

• Maintain clear and open communication with customers regarding order status, changes, and potential issues
• Collaborate cross functionally with internal teams to convey customer requirements and expectations

Negotiation and Contract Management

• Negotiate terms, pricing, and delivery schedules with customers
• Manage contracts and agreements to ensure compliance with terms and conditions

Data Analysis

• Utilize data and analytics to track order performance, customer buying patterns, and inventory levels
• Provide insights to management for strategic decision-making

Quality Focus

• Ensure that materials and products meet quality control standards before delivery to customers
• Collaborate with quality control teams to address and resolve any quality issues

Continuous Improvement

• Identify opportunities for process optimization and efficiency improvements within customer material account management
• Stay informed about industry trends and best practices
• Participate and assist in development of new, effective programs/policies for customer, supplier, transportation, and logistics management in conjunction with Supply Chain and plant leadership
• Perform other duties as assigned

QUALIFICATIONS/ CAPABILITY PROFILE

Minimum Education

• High school diploma or GED
• Bachelor’s degree in related field

Minimum Experience

• Four plus (4+) years of experience in purchasing or material planning, purchasing, materials management
• Food manufacturing experience
• Demonstrated track record in improving inventory accuracy, driving inventory reduction strategies and reducing premium freight
• Strong Math and Typing Skills
• Basic level of business acumen, strong attention to detail and analytical skills

Minimum Knowledge/ Skills/ Abilities

• Working knowledge of manufacturing, material flow and improvement strategies and the ability to integrate those into the operation
• Excellent organizational and people skills, project management skills, with an ability to openly convey information to team members in a timely, concise manner
• Understanding of applicable computer systems, such as Microsoft Office, Nulogy, Tableau, etc.
• Leadership
• Budget Management
• Vendor/Contractor Management
• Metric Development
• Ability to identify and propose potential solutions to production
• Demonstrated Understanding of Materials Management

- Inc. 5000 #124 fastest growing company in the Midwest. (2025)

- Inc. 5000 #10 fastest growing company in the Midwest. (2022)

- Inc. 5000 #165 fastest growing company in the Midwest. (2021)

- Inc. 5000 #1,085 fastest growing company in the USA. (2023)

- Inc. 5000 #622 fastest growing company in the USA. (2022)

- Inc. 5000 #479 fastest growing company in the USA. (2021)