Jobs in Derry New Hampshire
180 positions found — Page 4
Mindas Donuts, Inc. is currently hiring Team Members to join our network! We have 2 locations in Plaistow, NH & 2 locations in E. Hampstead, NH
Well let you in on a little secret... while everyone knows that America Runs on Dunkin, we know that Dunkin runs on our incredible team members. Ready to come run with us?
Heres whats in it for you:
To keep our amazing team running, employees at our Dunkin Restaurant enjoy a bunch of perks:
- Hours that work for you (flexible scheduling)
- Discounted college degree program
- Career development and growth
- Training and ongoing development opportunities
- Competitive Pay ($12-$17/hour for adults + tips!)
- Healthcare
- Getting to meet a lot of amazing people
REQUIREMENTS
- Someone who comes to work with a positive attitude ready to provide an exceptional guest experience
- A team player who excels in a fun, fast-paced environment while following brand standards as well as safety/sanitation standards
- Someone with a great attitude who has a desire to learn and is able take feedback from their supervisor and run with it
- Weekends, either one or both days
- Openers, midshifts and closers
- Full Time or Part Time
In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
As a Restaurant Manager, you will be the face of the restaurant! You will be responsible for overall operations. From cash handling, exceptional guest service to achieving sales and profit goals, you'll help America Run on Dunkin'. You'll also help to build and develop your restaurant management team and team members through performance, engagement and training initiatives.
We have a fresh brew of benefits perfect for you.
- Flexible Schedule
- Best in Class Training & Continuous Learning
- Advancement Opportunities
- Tuition Benefits
- Medical
- Community & Charitable Involvement
REQUIREMENTS
- You have at least six months of retail, restaurant or hospitality management experience.
- You are 18 years of age (or higher, per applicable law).
- You have reliable transportation.
- You are available weekends
- You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Looking for reliable people, early birds, to open the restaurant and take care of guests. Openers are responsible for setting up the store for the start of day. An opener may also be required to do some baking and delivery of products depending on which location you are working. You would start your day at 4am and end of shift times can be flexible to meet your needs. Shifts can end anywhere from 7am-12pm to help fit your schedule (getting kids off to school, other job, etc.). Training is available.
Well let you in on a little secret... while everyone knows that America Runs on Dunkin, we know that Dunkin runs on our incredible team members. Ready to come run with us?
Heres whats in it for you:
To keep our amazing team running, employees at our Dunkin Restaurant enjoy a bunch of perks:
- Hours that work for you (flexible scheduling)
- Discounted college degree program
- Career development and growth
- Training and ongoing development opportunities
- Competitive Pay ($14-$16/hour for adults + tips!)
- Healthcare
- Getting to meet a lot of amazing people
REQUIREMENTS
- Reliable transportation is needed
- Valid driver's license required if doing deliveries
- A minimum of one weekend day is needed
In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
As a Restaurant Manager, you will be the face of the restaurant! You will be responsible for overall operations. From cash handling, exceptional guest service to achieving sales and profit goals, you'll help America Run on Dunkin'. You'll also help to build and develop your restaurant management team and team members through performance, engagement and training initiatives.
We have a fresh brew of benefits perfect for you.
- Flexible Schedule
- Best in Class Training & Continuous Learning
- Advancement Opportunities
- Tuition Benefits
- Medical
- Community & Charitable Involvement
REQUIREMENTS
- You have at least six months of retail, restaurant or hospitality management experience.
- You are 18 years of age (or higher, per applicable law).
- You have reliable transportation.
- You are available weekends
- You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Looking for reliable people, early birds, to open the restaurant and take care of guests. Openers are responsible for setting up the store for the start of day. An opener may also be required to do some baking and delivery of products depending on which location you are working. You would start your day at 4am and end of shift times can be flexible to meet your needs. Shifts can end anywhere from 7am-12pm to help fit your schedule (getting kids off to school, other job, etc.). Training is available.
Well let you in on a little secret... while everyone knows that America Runs on Dunkin, we know that Dunkin runs on our incredible team members. Ready to come run with us?
Heres whats in it for you:
To keep our amazing team running, employees at our Dunkin Restaurant enjoy a bunch of perks:
- Hours that work for you (flexible scheduling)
- Discounted college degree program
- Career development and growth
- Training and ongoing development opportunities
- Competitive Pay ($14-$16/hour for adults + tips!)
- Healthcare
- Getting to meet a lot of amazing people
REQUIREMENTS
- Reliable transportation is needed
- Valid driver's license required if doing deliveries
- A minimum of one weekend day is needed
In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
As a Restaurant Manager, you will be the face of the restaurant! You will be responsible for overall operations. From cash handling, exceptional guest service to achieving sales and profit goals, you'll help America Run on Dunkin'. You'll also help to build and develop your restaurant management team and team members through performance, engagement and training initiatives.
We have a fresh brew of benefits perfect for you.
- Flexible Schedule
- Best in Class Training & Continuous Learning
- Advancement Opportunities
- Tuition Benefits
- Medical
- Community & Charitable Involvement
REQUIREMENTS
- You have at least six months of retail, restaurant or hospitality management experience.
- You are 18 years of age (or higher, per applicable law).
- You have reliable transportation.
- You are available weekends
- You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
As a Restaurant Manager, you will be the face of the restaurant! You will be responsible for overall operations. From cash handling, exceptional guest service to achieving sales and profit goals, you'll help America Run on Dunkin'. You'll also help to build and develop your restaurant management team and team members through performance, engagement and training initiatives.
We have a fresh brew of benefits perfect for you.
- Flexible Schedule
- Best in Class Training & Continuous Learning
- Advancement Opportunities
- Tuition Benefits
- Medical
- Community & Charitable Involvement
REQUIREMENTS
- You have at least six months of retail, restaurant or hospitality management experience.
- You are 18 years of age (or higher, per applicable law).
- You have reliable transportation.
- You are available weekends
- You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
As a Restaurant Manager, you will be the face of the restaurant! You will be responsible for overall operations. From cash handling, exceptional guest service to achieving sales and profit goals, you'll help America Run on Dunkin'. You'll also help to build and develop your restaurant management team and team members through performance, engagement and training initiatives.
We have a fresh brew of benefits perfect for you.
- Flexible Schedule
- Best in Class Training & Continuous Learning
- Advancement Opportunities
- Tuition Benefits
- Medical
- Community & Charitable Involvement
REQUIREMENTS
- You have at least six months of retail, restaurant or hospitality management experience.
- You are 18 years of age (or higher, per applicable law).
- You have reliable transportation.
- You are available weekends
- You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
As a Restaurant Manager, you will be the face of the restaurant! You will be responsible for overall operations. From cash handling, exceptional guest service to achieving sales and profit goals, you'll help America Run on Dunkin'. You'll also help to build and develop your restaurant management team and team members through performance, engagement and training initiatives.
We have a fresh brew of benefits perfect for you.
- Flexible Schedule
- Best in Class Training & Continuous Learning
- Advancement Opportunities
- Tuition Benefits
- Medical
- Community & Charitable Involvement
REQUIREMENTS
- You have at least six months of retail, restaurant or hospitality management experience.
- You are 18 years of age (or higher, per applicable law).
- You have reliable transportation.
- You are available weekends
- You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
As a Restaurant Manager, you will be the face of the restaurant! You will be responsible for overall operations. From cash handling, exceptional guest service to achieving sales and profit goals, you'll help America Run on Dunkin'. You'll also help to build and develop your restaurant management team and team members through performance, engagement and training initiatives.
We have a fresh brew of benefits perfect for you.
- Flexible Schedule
- Best in Class Training & Continuous Learning
- Advancement Opportunities
- Tuition Benefits
- Medical
- Community & Charitable Involvement
REQUIREMENTS
- You have at least six months of retail, restaurant or hospitality management experience.
- You are 18 years of age (or higher, per applicable law).
- You have reliable transportation.
- You are available weekends
- You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Mindas Donuts, Inc. is currently hiring Team Members to join our network! We have 2 locations in Plaistow, NH & 2 locations in E. Hampstead, NH
Well let you in on a little secret... while everyone knows that America Runs on Dunkin, we know that Dunkin runs on our incredible team members. Ready to come run with us?
Heres whats in it for you:
To keep our amazing team running, employees at our Dunkin Restaurant enjoy a bunch of perks:
- Hours that work for you (flexible scheduling)
- Discounted college degree program
- Career development and growth
- Training and ongoing development opportunities
- Competitive Pay ($12-$17/hour for adults + tips!)
- Healthcare
- Getting to meet a lot of amazing people
REQUIREMENTS
- Someone who comes to work with a positive attitude ready to provide an exceptional guest experience
- A team player who excels in a fun, fast-paced environment while following brand standards as well as safety/sanitation standards
- Someone with a great attitude who has a desire to learn and is able take feedback from their supervisor and run with it
- Weekends, either one or both days
- Openers, midshifts and closers
- Full Time or Part Time
In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Mindas Donuts, Inc. is currently hiring Team Members to join our network! We have 2 locations in Plaistow, NH & 2 locations in E. Hampstead, NH
Well let you in on a little secret... while everyone knows that America Runs on Dunkin, we know that Dunkin runs on our incredible team members. Ready to come run with us?
Heres whats in it for you:
To keep our amazing team running, employees at our Dunkin Restaurant enjoy a bunch of perks:
- Hours that work for you (flexible scheduling)
- Discounted college degree program
- Career development and growth
- Training and ongoing development opportunities
- Competitive Pay ($12-$17/hour for adults + tips!)
- Healthcare
- Getting to meet a lot of amazing people
REQUIREMENTS
- Someone who comes to work with a positive attitude ready to provide an exceptional guest experience
- A team player who excels in a fun, fast-paced environment while following brand standards as well as safety/sanitation standards
- Someone with a great attitude who has a desire to learn and is able take feedback from their supervisor and run with it
- Weekends, either one or both days
- Openers, midshifts and closers
- Full Time or Part Time
In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Mindas Donuts, Inc. is currently hiring Team Members to join our network! We have 2 locations in Plaistow, NH & 2 locations in E. Hampstead, NH
Well let you in on a little secret... while everyone knows that America Runs on Dunkin, we know that Dunkin runs on our incredible team members. Ready to come run with us?
Heres whats in it for you:
To keep our amazing team running, employees at our Dunkin Restaurant enjoy a bunch of perks:
- Hours that work for you (flexible scheduling)
- Discounted college degree program
- Career development and growth
- Training and ongoing development opportunities
- Competitive Pay ($12-$17/hour for adults + tips!)
- Healthcare
- Getting to meet a lot of amazing people
REQUIREMENTS
- Someone who comes to work with a positive attitude ready to provide an exceptional guest experience
- A team player who excels in a fun, fast-paced environment while following brand standards as well as safety/sanitation standards
- Someone with a great attitude who has a desire to learn and is able take feedback from their supervisor and run with it
- Weekends, either one or both days
- Openers, midshifts and closers
- Full Time or Part Time
In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Description
Starting Salary: $21 / hour and up
As a Citizens Teller - YOU make a real difference for our customers and the branch team.
What you'll do
You’ll greet our customers in our lobbies. You’re comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You’ll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
What you'll get
- Meaningful work & relationships – Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
- Commitment to community – Give back with 8 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
- Career opportunities, reward, and upskilling – See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
- Exceptional benefits – Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.
Required Qualifications
- High School degree or GED
- Minimum of 6 months experience processing transactions (cash and/or digital payments)
- Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
- Strong listening and communication skills
- Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
- Ability to problem solve and provide solutions to customer issues
- Customer-centric to deliver exceptional service
- Comfortable with using digital technology to support the delivery of business goals
- Ability to work branch hours, which can include weekends and evenings
- Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You’ll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You’ll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.
Preferred Skills/Experience
- 1 year of experience processing transactions (cash and/or digital payments)
- Motivates others, like teammates, business partners, and specialists, through collaboration
- Process-oriented, energetic, detail-oriented and ability to multitask effectively
Hours & Work Schedule
- Hours per Week: 30
- Work Schedule: Varies with branch needs and may include weekends and evenings
- Pay Transparency
- The salary range for this position is $21.00 - $22.70 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
- We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growthBackground Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.
Purpose
The Manager, Self‑Service Channels is responsible for leading the strategy, delivery, and continuous improvement of the company’s non‑live customer service channels—including IVR, web and mobile applications, and emerging AI‑powered platforms—to ensure customers can independently complete tasks through seamless, intuitive, and reliable digital experiences. This role drives measurable improvements in customer satisfaction, digital adoption, and call reduction by building performance frameworks that monitor channel usability, reliability, and operational impact, while ensuring alignment with business objectives and regulatory expectations. Acting as a cross‑functional leader, the Manager, Self‑Service Channels collaborates closely with IT, Operations, Customer Experience, and other business partners to maintain channel performance, integrate new capabilities, and support both day‑to‑day operations and broader transformation initiatives.
Accountabilities
- Lead the strategy, roadmap, and execution of enhancements across IVR, mobile, web, and AI-enabled self-service environments.
- Own the performance and direction of self-service channels, ensuring solutions support customer preferences, operational needs, and business priorities.
- Champion digital self-service adoption across the organization by communicating goals, performance trends, and opportunities for innovation.
- Establish and maintain performance frameworks to measure channel usability, reliability, containment, customer satisfaction, and adoption.
- Use customer insights, analytics, and usability findings to identify friction points and prioritize improvements.
- Partner with analytics teams to develop dashboards that track customer behavior, performance trends, and business outcomes.
- Lead cross-functional planning and governance routines to ensure initiatives are designed, tested, and deployed with quality.
- Work closely with IT, Customer Experience, Operations, and Communications to ensure self-service channels integrate effectively with backend systems and agent workflows.
- Maintain alignment with regulatory, compliance, and legal requirements, ensuring all digital channels meet required standards.
- Oversee the evaluation and enhancement of self-service journeys using customer feedback, testing insights, and operational data.
- Establish standards for design, content, and functionality to ensure consistent and user-centered experiences across digital channels.
- Drive ongoing optimization efforts that simplify user flows, reduce failure points, and lower call volume.
- Ensure digital channels remain accurate and reliable during planned and unplanned events, including outages and emergency scenarios.
- Lead readiness activities by coordinating with key partners to update IVR flows, scripts, messaging, and system logic during emergency responses.
- Maintain documentation and processes required for audits, regulatory reviews, and new project implementations.
- Bachelor degree or equivalent professional experience
- 5+ years of experience in digital channel management, customer experience, product management, or related fields.
- Proven ability to manage cross‑functional projects and develop clear project plans, documentation, and readiness criteria
- Skilled in using AI tools and staying current with automation trends.
- Deep understanding of IVR systems, web platforms, and mobile platforms.
- Proven experience leading large‑scale enterprise programs without direct people leadership.
- Demonstrated success managing vendors and multi‑million‑dollar technology contracts ($5–7M+).
- Experience delivering seamless, end‑to‑end customer experiences across multiple systems and channels to ensure seamless digital journeys.
- Strong ability to influence senior leaders and cross‑functional teams through expertise and results.
- Ability to analyze data, interpret customer behavior, and translate insights into actionable improvements.
- Ability to travel 25%–50% within the United States and occasionally to other U.S. locations and the Canadian head office; valid passport required.
Full base salary range $120,000.00- $140,000.00 per year*Liberty considers several factors when extending an offer, including but not limited to, the role and responsibilities, a candidate's work experience, education, training and skills, and geographic location.
Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.
For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions.
Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America.
With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.
What We Offer
401k with Company match
Full insurance benefits (health/dental/vision/life)
Collaborative environment with a genuine flexible working policy
Share purchase/match plan
Defined Contribution savings plan
Top Talent Program
Volunteer paid days off
Employee Assistance Program
Achievement fund
We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.
We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.
We operate two fast-moving local businesses in the automotive space, a detailing/coating shop and a growing rental fleet (Turo + direct bookings).
We are hiring a Head of Operations to oversee execution across both businesses and lead the teams responsible for daily performance.
This role is focused on leadership, accountability, and operational improvement, not individual task execution.
Role OverviewYou will be responsible for ensuring both businesses operate efficiently, professionally, and profitably. Your role is to lead the teams, enforce systems, remove bottlenecks, and drive measurable performance improvements.
This position focuses on leadership and execution oversight, not routine detailing or daily booking management. Your responsibility is to ensure those functions are performed correctly, consistently, and at a high standard.
This is a hands-on leadership role. When necessary, you are expected to step in, support operations, solve problems in real time, and maintain momentum without hesitation.
Core ResponsibilitiesOperational Oversight- Oversee daily execution across shop and fleet
- Ensure all team members are aligned on priorities
- Conduct daily check-ins and weekly performance reviews
- Monitor KPIs and correct performance gaps immediately
- Manage staff schedules and productivity
- Enforce standards and company policies
- Provide coaching and feedback
- Address performance issues directly and professionally
- Maintain a strong, accountable culture
- Maintain and refine SOPs and checklists
- Identify inefficiencies and implement improvements
- Build structure that reduces errors and increases output
- Serve as the primary escalation point for operational issues
- Resolve customer concerns within company policy
- Oversee claims workflow and vendor coordination
- Ensure issues are documented and handled correctly
- Track and report key metrics weekly
- Identify opportunities to increase efficiency and revenue
- Support hiring, onboarding, and training
- Work directly with ownership on strategic improvements
You are:
- A strong operator who leads from the front
- Comfortable managing people and holding them accountable
- Structured, disciplined, and detail-oriented
- Calm under pressure
- Focused on results
You understand that leadership in a small business means being present, solving problems, and raising standards, not micromanaging or avoiding the ground-level reality of operations.
Requirements- Proven experience leading teams in operations, logistics, fleet, service, or hospitality environments
- Strong organizational and communication skills
- Experience managing performance and enforcing accountability
- Tech competent (Google Workspace, task management systems, basic reporting)
- Valid driver’s license and clean record
$55,000–$85,000 base salary (based on experience) + performance-based incentives tied to operational KPIs and business growth.
Clear pathway for increased compensation as responsibilities expand and results are delivered.
High performers may qualify for profit share or equity over time.
We are looking for people who are interested in personal finance and budgeting. In this role you will review practical money-saving strategies and provide feedback on budgeting ideas for everyday households.
You will look at different financial habits, common spending patterns, and simple ways people manage money when budgets are tight. The work is simple and can be done online.
Responsibilities include reviewing budgeting advice, identifying useful money-saving ideas, and sharing your opinion on which strategies are most helpful.
No professional experience is required, but an interest in personal finance, saving money, or budgeting is helpful.
This is a remote opportunity and can be completed from home.
Remote working/work at home options are available for this role.
We are looking for remote participants to review financial advice related to budgeting, saving money, and improving spending habits.
In this role you will explore different strategies people use to manage their finances and identify which ideas are the most helpful in real life.
Tasks include reviewing simple financial tips, evaluating money-saving strategies, and providing feedback on budgeting approaches.
The role is remote and open to anyone with an interest in personal finance or household budgeting.
Remote working/work at home options are available for this role.
We are seeking individuals to review and provide feedback on everyday money-management tips. This role focuses on common financial challenges such as managing expenses, reducing spending, and making smarter financial choices.
You will review examples of budgeting methods and evaluate practical ideas people use to stretch their income. The goal is to understand which approaches work best for real households.
The work is flexible and fully online. Applicants should have an interest in budgeting, saving money, or improving financial habits.
No formal finance background is required.
Remote working/work at home options are available for this role.
We are hiring remote contributors to review consumer finance content focused on budgeting and money-saving strategies.
Your role will involve reading short financial guidance pieces and providing feedback on their usefulness for people managing tight budgets. You may also identify which tips are the most practical for everyday situations.
This position is ideal for people interested in personal finance, budgeting, or improving financial literacy.
The work is flexible and completed online.
Remote working/work at home options are available for this role.
