Jobs in Delray Beach Florida Remote

We’re Hiring: Workforce Management Analyst

At NSD, we’re a leading provider of vehicle protection solutions, supporting millions of drivers, dealers, agents, and financial institutions nationwide. Our mission is simple: deliver innovative products and exceptional service that keep motorists protected and moving forward.

We’re looking for a Workforce Management (WFM) Analyst to join our growing team. This role is ideal for someone who thrives in a data-driven environment and enjoys turning insights into operational impact.

What You’ll Do

As a key partner to leadership, you will provide analytical and operational support to ensure optimal staffing, efficiency, and service delivery:

• Support forecasting, scheduling, and capacity planning initiatives
• Maintain WFM system inputs to ensure accurate forecasts and schedules
• Monitor real-time performance (call volumes, queues, adherence) and escalate risks to service levels
• Execute intraday staffing adjustments, including schedule changes and overtime coordination
• Analyze performance metrics such as adherence, productivity, and utilization
• Develop and deliver standard and ad-hoc reporting (service levels, occupancy, shrinkage, forecast variance)
• Assist in short- and long-term capacity planning using historical and trend analysis
• Partner cross-functionally to ensure data accuracy and reporting consistency
• Document processes and contribute to continuous improvement initiatives

What We’re Looking For

• Bachelor’s degree in Business, Analytics, Operations, or related field (preferred)
• 3–5 years of Workforce Management, operations analytics, or contact center experience
• Experience with Verint WFM tools
• Strong analytical skills with the ability to translate data into actionable insights
• Advanced Excel and reporting proficiency

Why Join NSD?

We believe in taking care of our people—both professionally and personally:

• Comprehensive Benefits: Health, Dental, Vision, Life, Disability + Pet Insurance
• Work-Life Balance: Generous PTO, holidays, and a family-friendly schedule
• Culture That Cares: Team events, recognition programs, and family days
• Career Growth: A strong track record of promoting from within

Ready to make an impact? Apply today or message me directly to learn more.

#Hiring #WorkforceManagement #WFM #CallCenter #Analytics #Operations #NowHiring #Careers

Objective: The Worship Pastor helps lead the church-wide worship ministry of Boca Community in a way that is biblically grounded, spiritually healthy, and aligned with the vision of the church. This person will plan and lead worship services, pastor and develop worship and production teams, and help create a culture where worship is about God’s glory, congregational participation, and spiritual formation.

We believe worship is bigger than music and bigger than a Sunday service. Worship is a whole-life response to God. At the same time, this role is specifically responsible for leading and developing our corporate worship ministry.

Service Leadership

• Plan and lead worship services that align with the church’s theology, values, and weekly direction.
• Help lead services in a way that encourages the congregation to participate, not simply observe.
• Work closely with the Senior Pastor in shaping service flow, song selection, and key worship moments.
• Use transitions, Scripture, prayer, and other service elements thoughtfully to help prepare hearts for worship.
• Introduce new songs intentionally, making sure they are theologically sound and a good fit for the church.
• Lead special worship gatherings when needed, including prayer-focused nights, holiday services, and other church-wide moments.

Team Leadership & Development

• Recruit, train, schedule, and develop musicians, vocalists, and worship leaders.
• Build a healthy worship ministry culture marked by preparation, humility, unity, and spiritual maturity.
• Pastor and care for worship and production team members through encouragement, prayer, and personal connection.
• Help identify and develop emerging leaders within the ministry.
• Provide leadership and development for younger worship environments, including student ministry, school worship teams, and other next-generation settings, helping create consistency, growth, and a clear pathway for younger leaders.
• Invest relationally in team members beyond rehearsals and services.

Spiritual Leadership

• Lead with a pastoral heart, helping create worship environments that are spiritually healthy and Christ-centered.
• Foster a ministry culture where dependence on the Holy Spirit, prayer, and biblical truth remain central.
• Model spiritual maturity, humility, and a genuine love for the Lord and His church.
• Help ensure worship ministry reflects the broader discipleship values of Boca Community.

Collaboration and Communication

• Work closely with the production team to ensure services are supported with excellence and clarity.
• Build strong working relationships with audio, lighting, visual, and technical volunteers and staff.
• Collaborate with the Senior Pastor, Executive Pastor, and other staff in planning services and ministry moments.
• Communicate clearly and consistently so teams are prepared and aligned.
• Receive feedback well and contribute to a healthy culture of growth and improvement.

Organizational Leadership

• Oversee worship ministry resources, equipment, and budget responsibly.
• Help create strong systems for scheduling, rehearsals, communication, and planning.
• Support church-wide events and ministry initiatives as needed.
• Work well across departments so worship ministry strengthens the larger mission of the church.

Qualifications:

• A strong and growing relationship with Jesus Christ and a clear sense of calling to ministry.
• Experience leading worship in a church setting.
• Strong vocal and musical ability, with instrumental proficiency preferred.
• Ability to lead both from the platform and behind the scenes.
• A pastoral heart with the ability to care for and develop people.
• Familiarity with worship technology, including tracks, click, and common planning tools.
• Strong relational, communication, and organizational skills.
• Agreement with Boca Community’s Statement of Faith and ministry philosophy.

Validation Associate

• Location: Boca Raton, Florida (LOCAL CANDIDATES ONLY PLEASE)
• In-office, full time position
• Requires a minimum of 2 years of validation, current Good Manufacturing Practices (cGMP), FDA, and/or manufacturing experience to ensure compliance with regulations
• Compensation: $58,000 to $60,000 (non-exempt position with overtime eligibility); competitive benefits package

SUMMARY: Performs various validation inspections, cleaning, checks, and tests during the manufacturing process. Compiles, interprets, and records observations of production processes. Identifies, communicates, and assists in the execution of various validation protocols.

Responsibilities– Validation Associate:

• Conduct performance qualification tests to validate equipment performance & consistency in producing reliable results
• Execute temperature mapping studies to evaluate temperature distribution within equipment and identify potential areas of concern
• Execute validation studies, ensuring adherence to regulatory requirements & industry best practices
• Update Standard Operating Procedures (SOPs) and revise documents as needed to reflect current practices and standards
• Perform cleaning validation procedures, involving rinse and swab sampling tests, to confirm equipment cleanliness and compliance with sanitation guidelines
• Perform equipment operation qualification tests, including assessing flow rates, temperature settings, and other parameters to ensure equipment operates accurately and reliably
• Responsible for collecting samples for submission to laboratory for analysis, data entry of deviations, and review data to ensure accuracy, completeness, and compliance with established SOPs
• Verify the proper installation of equipment by conducting thorough inspections and assessments to ensure compliance with regulatory & company standards
• Responsible to proactively seek opportunities for process improvements and recommend changes to enhance operational efficiency in validation procedures and SOPs
• Collaborate closely with cross-functional teams to communicate findings and contribute to the enhancement of equipment and processes

Qualifications – Validation Associate:

• Bachelor’s Degree required
• Minimum of 2 years of validation, current Good Manufacturing Practices (cGMP), FDA, and/or manufacturing experience to ensure compliance with regulations
• Demonstrated experience / proficiency / knowledge / training in a regulated cGMP, manufacturing, or pharmaceuticals environment preferred

LOCAL CANDIDATES ONLY PLEASE

Now hiring for a Construction Project Coordinator in Boynton Beach, FL!

Salary: $65,000 – $75,000 per year

Schedule: Full-time, 8-hour shift

Direct Hire + Benefits

We are seeking a Commercial Construction / Maintenance Project Coordinator to support projects ranging from $5,000 to $150,000. This is a high-impact role that goes beyond administrative support—you’ll play a key part in coordinating projects, supporting bids, and helping ensure profitability and client satisfaction.

Key Responsibilities

Source and manage subcontractors and vendors

Assist with project buyout and procurement

Create and maintain project schedules

Coordinate, attend, and document project meetings

Manage RFIs, submittals, and change orders

Maintain accurate project logs and documentation

Update drawings, specifications, and project records

Track and document punch list items

Manage project closeout documentation

Support preconstruction planning and scheduling

Process subcontractor invoices and bill clients monthly

Ensure quality control across all project phases

Perform additional duties as needed

Qualifications

Minimum 3 years of experience in commercial construction project coordination, administration, or management

Proficiency in Microsoft Outlook, Word, Excel, and Project

Experience with MS Field Services or CRM systems is a plus

Strong communication (written and verbal) skills

Detail-oriented with strong organizational skills

Team-oriented with the ability to collaborate across all levels

Comfortable interacting with clients, vendors, and senior management

Benefits

Health, dental, and vision insurance

Life insurance

Paid time off

401(k) retirement plan

Apply Now!

Company Description

InteleTravel is an appointed agent for many major Travel Partners (cruise lines, hotels, holiday companies, car rental agencies, travel insurance & more) to all tourism destinations worldwide. InteleTravel has beneficial relationships with its preferred Travel Partners allowing it to offer Independent Travel Agents savings on travel for others as well as themselves via preferred rates or commission. Using state-of-the-art technology along with newly developed AI Assistance Tools that supports the InteleTravel booking engine, Agents can research and purchase competitively priced travel and exclusive offers– all whilst earning commissions. InteleTravel is a member of CLIA Middle East, UK & Ireland (Cruise Lines International Association, the official marketing and educational organization for all major cruise lines).

Role Description

The Operations Manager oversees daily customer service operations in the Delray Beach, Florida office for a travel consortium, ensuring efficient performance across support channels, supervision of staff, escalations management, and cross-departmental coordination to support high-quality service delivery.

Key Responsibilities

Customer Service Operations

• Manage daily operations across all support channels, including phone, chat, and internal email support systems.

• Ensure daily service levels and response-time targets are consistently met.

• Respond to and resolve escalated calls and emails from members, customers, and suppliers.

Team Leadership & Training

• Conduct weekly meetings with Customer Service staff for updates, performance feedback, and ongoing training.

• Provide coaching and development to ensure high performance and adherence to customer service standards.

Cross-Department Collaboration

• Communicate proactively with all department heads and supplier partners.

• Assist the Security Team with chargebacks and flagged account investigations.

Administrative & Reporting Duties

• Oversee and process bi-weekly payroll for customer service staff.

• Monitor KPIs such as service volume, response times, and quality assurance.

• Prepare operational reports and recommend improvements to enhance efficiency.

Qualifications

• 3–5 years of experience managing customer service operations.

• Experience supervising teams and leading performance management.

• Strong communication skills, both verbal and written.

• Ability to manage escalations and deliver solutions under pressure.

• Proficiency with CRM systems and support ticketing tools.

• Strong organizational and multitasking abilities.

• Experience with payroll processing.

Preferred Qualifications

• Experience in a travel consortium, host agency, travel agency, or hospitality environment.

• Familiarity with supplier relationships such as airlines, cruise lines, and tour operators.

• Knowledge of chargeback processes and fraud-prevention protocols.

• Understanding of service-level metrics and KPI reporting.

Skills & Competencies

• Operations management and process optimization

• Supplier and stakeholder communication

• Conflict resolution and escalation handling

• Strong organizational and analytical skills, including expertise in process optimization and project management.
• Proficiency in leadership, team management, and cross-functional collaboration.
• Advanced problem-solving skills and the ability to make data-driven decisions.
• Exceptional communication and interpersonal abilities for managing relationships with internal and external stakeholders.
• Experience in the travel industry and familiarity with travel-related systems or technologies is a plus.
• Bachelor's degree in Business Administration, Operations Management, or a related field; advanced certifications in operations or project management are a plus.

Accounting Manager - Fresno, CA

The Company:

An exciting opportunity in the Fresno area for Accounting professionals! A truly authentic independent insurance agency is looking to add an Accounting Manager. This firm is known for its approach to rewarding its employees with growth initiatives and continuous educational training sessions. Join an agency that puts clients and employees first.

The Benefits and Compensation:

• Annual salary ranging from $80,000 - $120,000, depending on experience
• The agency provides 100% benefits coverage, including medical, dental, and vision insurance
• Monday - Friday
• Flexible Schedule - Hybrid
• 401(k) plan with company matching contributions
• Paid time off and paid company holidays

The Preferred Qualifications:

• 8+ years of Accounting experience
• Accounting experience in an insurance brokerage is essential
• Bachelor's degree in Accounting, Finance, Business, or a related field.
• Proficient with AMS 360, Microsoft Office/Excel, accounting software, and agency management systems, etc.
• Extensive knowledge of Generally Accepted Accounting Principles (GAAP) and financial reporting.
• Demonstrated strong attention to detail, effective communication, and proven leadership

The Key Responsibilities:

• Foster continuous growth and improvement while overseeing accounting department operations.
• Proactively conducting regular audits to uphold compliance with statutory laws and financial regulations, contributing to the agency's stability and sustained growth.
• Oversee all accounts payable and receivable
• Generate comprehensive reports for management, offering key insights to drive strategic decision-making.
• Responsible for training and leading an Accounting team!

Apply Today!

Why Insurance Relief™?

As a businessperson in the insurance industry, it is an advantage to partner with a staffing expert and ally who understands your unique skills and needs. With vast experience in the insurance arena, Insurance Relief™ works with brokers, carriers, and third-party administrators to locate and place the best people for positions ranging from entry-level to senior management. We invest the time to truly understand what you want to accomplish and then do our best to find meaningful opportunities.

Insurance Relief™ provides ample opportunities for you to put your skills to work so if this position is not quite the fit for you please give us a call to hear about all of the other opportunities we have available.

Company Description

SupplyKick is a leading 3P seller and full-service agency specializing in growing brands on Amazon and other e-commerce platforms. Since 2013, SupplyKick has sold over $200M on Amazon with an average 99% lifetime seller feedback and a 96% partner retention rate. As a verified Amazon Ads partner and Buy with Prime partner, we deliver expertise across marketing, advertising, creative services, logistics, inventory management, and brand management. Our partners benefit from an average 60% increase in conversion rates, demonstrating our commitment to driving success. Visit to explore our partner success stories and services.

Role Description

This is a full-time remote role for an Amazon Brand Manager. The Amazon Brand Manager will oversee and execute strategies to grow and optimize brands on Amazon. Daily responsibilities include developing marketing plans, managing ad campaigns, analyzing campaign data, optimizing listings, handling inventory management, and ensuring brand representation aligns with partner goals. The role requires constant collaboration with internal teams and direct communication with partners to ensure sustained growth and improved performance.

Qualifications

• Experience in Amazon Brand Management, e-commerce strategy, and familiarity with Amazon Seller Central
• Proficiency in marketing and advertising, including digital marketing, PPC campaigns, and Amazon Ads
• Strong analytical skills and familiarity with performance metrics for data-driven optimization
• Proven abilities in content creation, product listings optimization, and customer-focused messaging
• Excellent verbal and written communication, including partner management and internal team collaboration
• Adaptability to changing e-commerce trends and ability to implement innovative solutions
• Proven track record of managing multiple projects effectively and meeting deadlines
• Bachelor’s degree in Marketing, Business, Communications, or a related field is preferred
• Previous experience in logistics or inventory management is a plus

Job Title: Manager of Accounts Payable

Location: New Haven, CT (Hybrid)

Duration: Fulltime

("US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.”)

A reasonable, good faith estimate of the minimum and maximum for this position is $90K/year to $110K/year with benefits

Job Description:

Job Summary:

The Accounts Payable Manager oversees the daily operations of the accounts payable function, ensuring timely and accurate processing of invoices, payments, and expense reimbursements, while maintaining a strong business partnering relationship with Procurement and other areas within the company ports. This role is responsible for maintaining strong internal controls, managing vendor relationships, and leading a team of AP analysts and AP specialists to support the companys financial operations. It also oversees the annual AP-related IRS tax reporting, Connecticut Sales tax reporting, and quarterly and year-end AP accrual reporting, as well as any special projects.

The ideal candidate will bring strong technical expertise, including hands-on experience designing, building, and monitoring key performance indicators (KPIs) and operational metrics to support data-driven decision-making.

Core Responsibilities

• Manage the end-to-end accounts payable process, including invoice processing, payment runs, and expense reimbursements andmakes recommendations on hiring, performance appraisals, and all related employment issues.
• Supervise and mentor AP staff, providing training, performance feedback, and development opportunities.
• Developing, implementing, and maintaining systems, procedures and internal controls (AP-related) to ensure adherence to companypolicies, accounting standards, and regulatory requirements and drivingprocess improvements through effective use of systems.
• Design, track, and analyze AP-related KPIs and operational metrics, using data-driven insights to enhance process accuracy, efficiency, and control performance.
• Maintain accurate records and documentation for all AP transactions.
• Monitor aging reports and ensure timely payments to vendors.
• Interact regularly with upper management, other internal customer departments, and external customers to identify and integrate solutions that meet the company's goals both financially and operationally.
• Interact with the Procurement department and external vendors as needed to resolve unusual costing or receipt problems.
• Oversee IRS (1099 & 1042) and Connecticut sales tax reporting.
• Oversee quarterly and year-end AP accrual reporting and performing account reconciliations, resolving discrepancies.
• Assist with audits and provide necessary documentation.
• Research and respond to inquiries from K of C staff and vendors; resolves issues.

Skill Qualifications

Required:

• Strong knowledge of accounting principles and AP best practices
• Supervisory skills or ability
• Experience in a high-volume, multi-entity environment
• Excellent organizational, analytical, and problem-solving skills
• Strong technical and analytical skills with demonstrated experience building, monitoring, and interpreting KPIs and operational metrics
• Ability to manage multiple priorities and meet deadlines
• Customerserviceoriented with strong oral, listening, and written communication and interpersonal skills
• Experience with federal and state tax forms
• Attention to detail
• Sound judgment

Systems/Technical Knowledge:

• Exposure to large-scale enterprise, financial systems (e.g. SAP)
• Microsoft Office, including Word, Excel and PowerPoint

Education and Experience Qualifications

Required:

• BS in Accounting
• 5-7 years of experience, preferably in Accounts Payable, with at least 2 years in a supervisory or managerial role.
• Familiarity with automated AP tools and workflow systems.
• CPA or CMA certification preferred

About this Position:

Job Title: Product/Program Lead

Primary objectives include:

• Ensuring successful adoption of the Worker Interface by county and human services staff.
• Preparing documentation and training materials to support education and adoption of the Worker Interface program staff and the pilot county and human services staff.
• Ensuring workflows reflect client's program policy, operational realities, and program directives.
• Incorporating human-centered design principles and family voice consistent with Whole Family Approach.
• Reducing implementation risk and ensuring the Worker Interface is fit for purpose through early stakeholder engagement and iterative feedback.

Deliverables:

Deliverable 1: Identify, engage, and build relationships:

• Aligning the local agencies to the project goals and objectives.
• Consistent and clear outreach and coordination with agency leadership and frontline staff.
• Lead the onboarding of pilot agencies to the project.
• Building and communicating clear plans, schedules, designs, success outcomes and readiness goals.
• Engaging directly and indirectly with the workers that will utilize the Worker Interface to facilitate confidence and success in the pilot.
• Establish norms and guidelines for pilot agency engagement and participation criteria.

Deliverable 2: Participate fully in the project team designing, building and deploying the Worker Interface.

• Participation requires adopting the internal meeting schedule, following established program procedures and leading local agency project meetings.
• Responsible for providing structured user feedback on potential development.

Deliverable 3: Drive the documentation and prioritization of the requirements for the Worker Interface by:

• Conducting interviews, workshops, and/or surveys with the local agencies participating in the pilot.
• Representing the needs and requirements of the workers in all internal project meetings and through consistent documentation.
• Building and facilitating clear communication channels and feedback loops between the local agencies and the project team.
• Adhering to human services program and policy directives, specifically around SNAP and the cash and food benefits programs.
• Building and documenting user stories, bugs, and issues to further define the requirements of the Worker Interface.
• Helping to identify, flag, resolve and document program-driven constraints, policy requirements, and compliance considerations.
• Identifying and documenting operational and program needs at the local agency level into actionable requirements and backlog enhancements.
• Incorporating User Experience Research conducted by UX teams into design recommendations and user stories.

Product or Program Lead:

• Expert in agile design and build principles.
• Able to operate in a hybrid framework, facilitating and engaging with internal teams and the local agency teams with ease.
• Can articulate and define future vision and strategy for the Worker Interface with confidence.

"No phone calls please."

"We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, citizenship or any protected status."