Jobs in Dc

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.

The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the front desk staff, coordinating staff activities and schedules to ensure effective patient care services are provided, and ensuring quality standards are met. Trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they need to effectively perform their duties. Leads front office center operations including, quality, compliance, human resources, patient experience, and direct supervision of employees. Leads the VIP customer experience from center entry to exit by ensuring our patients and their family members have a pleasant and memorable experience every visit and with every interaction. Establishes and maintains strong professional relationships with internal work partners and external customers; and through strict adherence of established center guidelines and standards provides the best solutions and options for our patients in support of the overall center experience.

Leads a team of Care Facilitators and other front desk staff. Supervisory tasks included but not limited to setting performance goals, developing top talent, and implementing progressive improvements when needed.

Engagement and Development:

• Instills ChenMed values and behaviors
• Builds culture and strong engagement
• Promotes team member retention
• Provides clear onboarding expectations
• Promotes team member development and retention by performing regular facilitated coaching and leadership rounding with front desk team members

Operational Excellence:

• Consistently executes the core model and follows the Center Playbook procedures
• Exhibits a strong understanding of the importance of adhering to core model execution by leading engagement and development, operational excellence and scheduling optimization
• Understands philosophy of patient flow metrics and efficiencies and shares the desired outcomes with all front desk team members
• Maintains focus on patient retention and positive customer experience and is available and accessible to both team members and patients

Scheduling Optimization:

• Adheres to enterprise scheduling templates and ensures 100% of patients are assigned and scheduled
• Top 40 and risk score 70+ patients scheduled at least bi-weekly
• IP/ER discharge follow-up scheduled immediately with daily follow-up
• Partners with growth team to ensure THV-EE and CMAP scheduling is 100% completed

• Ensures care facilitators have the resources needed and clearly defined priorities readily available to them to promote daily success.
• As supervisor, serves as a primary contributor in hiring and selection of Care Facilitators and other front desk staff.

Front Desk Ambassador:

• Helping patients in and out of their vehicles
• Opening the door
• Checking in on patients who have been waiting longer than 10 minutes. Give them updates.
• Engaging patients and Overall Patient Experience
• Mary's Cafe being up front and accessible to patients and always stocked

• Ensures OSHA, clinical and quality standards of ChenMed are met by monitoring performance and implementing corrective action plans when needed.
• Serves as first point of contact and resolution for escalated patient issues/concerns/disputes.

• Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensure scheduling gaps are attended to and closed in a timely manner.
• Reviews ENS notifications and ensure patients receive follow up from their Care Teams.
• Examines medical release forms for accuracy and PCP sign off prior to release of medical records. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed.
• Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient's medical record and followed up on by the appropriate discipline.
• Troubleshoots Dashboard, phone, and computer issues.
• Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained.

Other responsibilities may include:

• Fills in for Care Facilitator as needed for scheduled and unscheduled absences.
• Cover various Front Desk tasks and duties in line with business needs
• Supports the patient VIP experience by assisting with new patient paperwork and supporting New Patient Welcome and Tours.
• Performs other duties as assigned and modified at manager's discretion.

• Strong business acumen and acuity
• Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
• Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
• Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
• Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
• Strong leadership, training, written and verbal communication, and interpersonal and presentation skills to drive results
• Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
• Skilled in operating phones, personal computers, software and other basic IT systems
• Ability to communicate with employees, patients and other individuals with a professional and courteous manner disposition
• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
• Ability and willingness to travel locally, regionally and nationwide up to 10% of the time
• Spoken and written fluency in English

• High school diploma or GED equivalent required
• Ability to lead and coach teams to drive positive outcomes and excellence
• Some college coursework preferred
• A minimum of 3 years' work experience in a medical facility required
• BLS for Healthcare Providers certification desired

Pay Range: $19.6 - $27.99 Hourly

Employee Benefits

Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees employees. If I am hired to work at an independent franchisees studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisees privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please

Prescient Edge is seeking a Mid CI Specialist (Agent Support) to support a federal government client. Benefits: At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes: a competitive salary with performance bonus opportunities, comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage, a substantial retirement plan with no vesting schedule, career development opportunities, including on-the-job training, tuition reimbursement, and networking, and a positive work environment where employees are respected, supported, and engaged.

Security Clearance: Security clearance required is TS/SCI with a CI POLY or the ability to obtain a CI POLY.

• Graduate from an accredited CI Special Agent credentialing school & provide certification.
• Identifies, monitors, and assesses foreign intelligence efforts attempting collection of sensitive national security information on U.S. persons, activities and interests, including threats posed by emerging technologies to U.S. operations and interests.
• Applies understanding of foreign intelligence capabilities/activities and U.S. and foreign partner CI capabilities and TTPs for in-depth analytic research and production of all-source CI studies and contributes to developing Cl strategies.
• Conducts, develops, produces, and presents programs of instruction in specified collection operations TTPs, and related or supporting processes, relevant to the various human intelligence and technical intelligence operations under DoD authorities.
• Graduate of in-residence Fundamentals of Intelligence Analysis course or Military Service equivalent.
• Demonstrates comprehensive mission knowledge and skills that affirms completion of all developmental training and experiences for the labor category.

• Demonstrates ability to communicate understanding from information that may be incomplete, indirect, highly complex, seemingly unrelated, and / or technically advanced.
• Demonstrates ability to structure analysis based on trends in reporting and a range of analytic perspectives from other analysts, organization, and intelligence disciplines.
• Demonstrates ability to work independently with minimal oversight and direction.
• Demonstrates ability to collaborate and work with other IC members on information sharing, driving collection, and addressing analytic disputes and conflict resolution.
• Demonstrates ability to develop concise, insightful, and comprehensive products for defense intelligence.
• Demonstrates ability to lead teams in researching multifaceted or critical problems. Provides guidance in selecting, designing, and applying analytic methodologies. Uses argument evaluation and validated analytic methodologies to challenge differing perspectives.

• At least 8 years of experience conducting analysis relevant to the specific labor category with at least a portion of the experience within the last 2 years.

• Bachelor's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education. An additional 4 years of experience in the specific labor category, for a total of 12 years of experience in the specific labor category, may be substituted for a bachelor's degree.

• DIA HQ

Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.

The company is a recognized leader in the commercial faade industry, specializing in innovative glazing and curtain wall systems across North America. Known for executing complex, high-value projects with precision and professionalism, they are expanding their national project management team to keep pace with growing demand. Their approach blends craftsmanship with cutting-edge technologyand they're seeking forward-thinking professionals who can lead from anywhere.

The company is seeking a Remote Project Manager with deep experience in commercial glazing or curtain wall systems. This role is ideal for someone who thrives on ownership, excels at remote coordination, and can lead multimillion-dollar faade projects from preconstruction through closeout.

You'll manage every phase of the project lifecycleleveraging digital tools, strong communication, and a process-driven mindset to deliver on time, on budget, and on spec. While you won't be on site every day, your presence will be felt through structured collaboration, proactive planning, and a firm grasp of what it takes to keep complex installations moving forward.

Minimum three years of experience managing glazing or curtain wall projects.

Demonstrated success managing commercial construction projects remotely.

Expertise in architectural, structural, and fabrication drawings.

Strong knowledge of curtain wall, storefront, ACM, or unitized faade systems.

Comfortable leading project updates, vendor negotiations, and client coordination remotely.

Proven ability to manage contracts, track costs, and mitigate risk.

Degree in Construction Management, Engineering, or a related field (or equivalent experience).

Familiarity with Bluebeam, Procore, AutoCAD, or PM platforms.

Existing network of glazing vendors and subcontractors.

Fully remote work with flexible hours.

Collaborative, experienced, and high-performing team.

Opportunities for professional growth and leadership.

Impactful, high-visibility projects across the U.S.

Competitive compensation and benefits package.

Culture that values clarity, accountability, and trust.

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Today, it is one of the largest online learning platforms in the world, with 197 million registered learners as of December 31, 2025.

Coursera partners with over 375 leading university and industry partners to offer a broad catalog of content and credentials, including courses, specializations, professional certificates, and degrees. Coursera's platform innovations including generative ai-powered features like coach, role play, and course builder, and role-based solutions like skills tracks enable instructors, partners, and companies to deliver scalable, personalized, and verified learning.

Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as genai, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp.

At Coursera, we're looking for inventors, innovators, and lifelong learners ready to shape the future of education. You'll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter.

We're a globally distributed team and let you choose the best way you work, whether it's from home, a Coursera hub, or a co-working space near you. Our virtual hiring and onboarding make it easy to join us and start making an impact from anywhere. If you're ready to make a global impact, scale unique products exclusive to Coursera, and expand your career horizons, apply below.

As a Staff Product Manager, you will play a pivotal role in shaping Coursera's product vision, delivering exceptional learner and partner experiences, and driving measurable business impact. You will operate at the intersection of strategic thinking and hands-on execution, navigating ambiguity while influencing cross-functional teams.

Customer-centric curiosity: Exhibit deep curiosity to understand customers and all elements influencing their experience, offering comprehensive, integrated solutions that address real needs.

Thriving in ambiguity: Operate effectively in uncertain, fast-changing environments, as often found in startup-like situations.

Balanced skills vs. domain experience: While domain expertise is beneficial, strong intellectual capacity, curiosity, proactiveness, and solid foundational product skills enable quick adaptation even without prior domain exposure.

Strategic & tactical agility: Seamlessly switch between defining long-term vision and deep-diving into execution details when required.

Ic excellence: As an individual contributor, comfortably navigate between strategy and execution to deliver impact.

Integrated experience design: A track record of designing end-to-end integrated experiences is a strong plus.

Tool familiarity: Familiarity with tools in the pm space, such as Jira, Figma or generative ai tools, though tool-specific experience is less crucial. A capable pm with strong core skills will learn quickly.

Speed of innovation: Demonstrates the ability to rapidly prototype, test, and iterate solutions to keep pace with evolving customer needs and emerging technologies. Balances speed with rigor to deliver impactful outcomes quickly.

As a Staff Product Manager, you will define and drive product strategy and own the roadmap for a high priority area of the Coursera platform, such as AI-powered assessment or agentic enterprise integration.

Translate customer insights and market trends into integrated solutions that can scale to serve millions of learners and customers around the world.

Lead execution from ideation and analysis through development and launch, delivering measurable outcomes.

Partner with Engineering, Design, and Data teams to deliver AI-powered product features and experiences.

Leverage data and customer feedback to inform decisions and continuously improve.

Mentor peers and contribute to building a high-performing product organization.

You have experience building, using, or experimenting with AI-driven products, particularly in the areas of workflow automation, conversational AI, decision support, or agentic AI, and transitioning from traditional UI to AI-driven or AI-first product.

You have a high bar across the board - from your own contributions to the people you work with, to the products you work on.

This role is available in the following US Pay Zones:

Zone 2: $180,00 - $228,000 Zone 3: $167,000 - $209,000 Zone 4: $156,000 - $195,000

At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level across four U.S. pay zones. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.

US Pay Zones:

• US-Z1: Bay Area
• US-Z2: NYC and Seattle Metro
• US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
• US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI

As a Power Platform Developer and Knowledge Management Analyst, you will be responsible for designing, developing, and deploying scalable and intuitive solutions using the Microsoft Power Platform leveraging SharePoint and other data sources.

Roles and responsibilities will include, but are not limited to:

• Collaborate with clients and stakeholders to understand business requirements and design effective Power Platform solutions
• Collaborate with clients and stakeholders to understand business processes to develop modular, scalable and reusable Power Automate flows.
• Develop Power Apps and Portals (now called Power Pages) using the Power Platform, incorporating intuitive user interfaces and responsive designs.
• Customize app functionalities by creating data models, integrating external data sources, and implementing complex business logic, leveraging Dataverse, AI Builder, CoPilot, Microsoft Syntax, Power Automate, Fabric and PowerBI.
• Implement user authentication and access control mechanisms to ensure data security and privacy. Extend Zero Trust Data Protection with Microsoft Purview and while enabling Data Sharing with Viva.
• Weave Power Platform actions into traditional M365 (Email, Teams, SharePoint) user experiences.
• Collaborate with solution architects, UX designers, and backend developers to ensure seamless integration and functionality.
• Conduct thorough testing and debugging to identify and resolve issues, ensuring the reliability and usability of Power Platform solutions.
• Provide technical guidance, support, and training to end-users, promoting adoption and effective utilization of Power Platform solutions.
• Stay updated with the latest features and best practices in Power Apps development, continuously enhancing your skills and knowledge.
• Collaborate with project managers and participate in project planning, estimation, and resource allocation activities.
• Document technical specifications, user guides, and deployment instructions for Power Platform applications.
• Maintain and transform legacy SharePoint applications.

This position requires the ability to obtain an active Department of Defense Secret security clearance.

Required skills & experience:

• Bachelors degree. (Relevant certifications and equivalent work experience will also be considered.)
• Agile experience required.
• Experiential familiarity developing solutions with at least two of the following is required and with more than two is a plus:
  • AI Builder
  • CoPilot Virtual Agents
  • Microsoft Fabric
  • PowerBI
  • Power Pages
  • Power Apps
  • Power Automate
  • Dataverse
• Experience with developing or maintaining SharePoint Apps required;
• Experience with DEVSECOPS CI/CD Pipelines such as Gitlab, Github, Atlassian and Azure DevOps (ADO).
• Strong problem-solving skills and the ability to analyze business requirements and translate them into technical solutions.
• Excellent communication and collaboration skills, with the ability to effectively interact with both technical and non-technical stakeholders.
• Willingness to work five days a week on-site at the Washington Navy Yard (WNY) with core hours between 9AM and 2PM. (Compressed work schedules are available).
• Ability to obtain and maintain a SECRET or higher clearance.

Preferred experience:

• Pre-existing SECRET or higher clearance obtained via a T5 background check.
• Experience converting SharePoint Framework (SPFx) to Dataverse / Power Platform Native is a plus and SharePoint UI Path to Power Pages a plus.
• Connecting Azure PaaS Services to Power Platform Services as companion services via a Service Gateway (e.g. connecting Data Factory to Dataverse) is a plus
• Experience integrating SharePoint, GraphAPI and Dataverse with Microsoft Purview and Viva Topics is a plus.
• Experience connecting Defender to Azure and Power Platform services a plus.
• Experience connecting a Dataverse or GraphAPI accessible Azure resources to a Databricks Restful API service a plus.
• Experience with both Atlassian Bamboo and Azure DevOps (ADO)
• Strong proficiency in building Power Apps solutions using the Power Apps platform, including data modeling, formulas, expressions, and controls.
• Solid understanding of user interface design principles and responsive design concepts.
• Experience integrating Power Apps with various data sources and services, such as SharePoint, Dynamics 365, and Microsoft 365.
• Proficiency in programming languages such as JavaScript, C#, or SQL, enabling customization and extension of Power Apps solutions.
• Ability to work on multiple projects simultaneously and deliver high-quality results within established timelines.
• Proven ability to lead development projects and mentor junior developers.
• Microsoft certifications in Power Platform (e.g., Power Apps Developer, Power Platform Developer) are a plus.

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Key Accountabilities:

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for \"out of stock\" items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience:

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Skills and Behaviors:

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary $15.00 - $19.60 Per Hour. Benefits include: Paid Sick Time, Employee Discount, 401(k) and company match, Wellness Reimbursement, Adoption Assistance, free backup care (for kids, pets & the elderly), a variety of voluntary benefits and an employee assistance program. Benefit offerings are subject to change and vary by role/level for each position. Respective waiting periods may apply to certain benefit offerings.

Job Category: General

Requisition Number: MEDIC002365

Full-Time

On-site

Headquarters: Vanda Pharmaceuticals HQ, Washington, DC 20037, USA

Job Responsibilities:

• Write, edit, and finalize NDA, IND, CSRs, clinical summaries and overviews, eCTD summaries, study protocols, IBs, ICFs, and other clinical study-related regulatory documents
• As needed, write, edit, and finalize clinical and non-clinical publications, congress materials, educational/training materials, and other external-facing documents
• Write effectively for diverse audiences, including scientists, physicians, payers, regulators, and patients
• Technically and intelligently read/write speaker's presentations and commercial materials
• Participate materially and technically in the speaker's program and training
• Engage with KOLs
• Respond to Medical Information Requests
• Ability and acumen to identify potential investigator studies
• Work collaboratively with other functional groups (eg, Regulatory Operations, Biometrics, Clinical Operations) to gather source data, and prepare and finalize regulatory documents
• Lead document review meetings and discussions; providing direction and solutions to cross-functional teams on expectations for document content
• Perform QC of clinical and nonclinical documents
• Provide documents that are suitable for eCTD regulatory submissions by conducting appropriate formatting and hyperlinking per writing guidelines
• Participate in project team meetings
• While some travel may be required, this role requires in-person/on-site execution from Vanda's headquarters in Washington, DC
• Position requires working onsite in the office five days per week (Monday through Friday)

Qualifications:

• Doctoral degree required (PhD, PharmD, MD)
• 2+ years of experience creating scientific resources in a pharmaceutical or agency/vendor setting for delivery to healthcare professionals. Previous experience in Medical Affairs strongly preferred
• Medical writing and publication planning experience. CMPP certification a plus
• Scientific/clinical background in psychiatry and/or neurology required. Preference given to those with industry experience in schizophrenia and mood disorders and/or multiple sclerosis
• Detail-oriented with exemplary written communication skills, a talent for visual representation of data, and the ability to convey complex information clearly to a variety of audience types
• Demonstrated ability in project management and prioritization. Able to adapt quickly within a dynamic environment
• This position may require 10% travel, including some weekends

Must be able to perform the essential functions of the position, with or without reasonable accommodation; however, reasonable accommodations will be provided for qualified individuals with disabilities unless doing so would impose undue hardship.

The total compensation package for this position will also include incentive compensation and benefits such as health insurance, unlimited paid time off, parental leave, a 401k matching program, and other benefits to its employees.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.

If you reside in a state or locality with enacted pay transparency laws, you are entitled to request and receive additional details regarding compensation and benefits. For assistance, please contact us at 2 between 8:00 AM and 5:30 PM ET, Monday through Friday.

At Towne Park, it's more than a job, you can make an impact.

A career with us is rewarding in more ways than one.

As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.

Towne Park is a place where you can make a difference and create smiles every day.

Click here for important notices that may be applicable to you.

For more information about our privacy policy, please click here.

Job Details

Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15 per hour plus tips.

Work Schedule: The work schedule for this position is open availability.

Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan.

Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.

Seasonal and temporary roles are not eligible for benefits outlined above.

SUMMARY

The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

Descriptive Statement(s) - % of Time

Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25%

Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10%

Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20%

Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10%

Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35%

The total amount of time for all functions of the job - 100%

QUALIFICATIONS

Education:

* High school diploma or general education degree (GED)

Required Licensure, Certification, etc.:

* Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)

Work Experience:

* One (1) month related experience and/or training; OR equivalent combination of education and experience

Knowledge:

* Knowledge of principles and processes for providing customer and personal services.

Skills:

* Ability to read and write standard English language

* Ability to read and comprehend simple instructions, short correspondence and memos

* Ability to write simple correspondence

* Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization

* Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money

* Ability to understand 24 hour and military time systems

* Ability to understand rates applicable to time passed

* Ability to operate a manual transmission is highly desirable

* Perform parallel parking

SCOPE

Authority to Act:

* Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.

Budget Responsibility:

* The employee has control over resources available only.

WORKING CONDITIONS & PHYSICAL DEMANDS

The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Lifting Requirements

Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Working Environment

The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.

Travel

Travel of up to 5% may be required.

Manage and lead in the preparation, review, and approval of customer contracts, ensuring appropriate recognition in accordance with ASC 606, while providing support and guidance by partnering with Sales, Legal, and Revenue Operations teams on deal structure, contractual terms, and revenue guidance implementation.

Own and evolve our ASC 606 revenue policies, including SSP analyses and allocations, as new products, pricing models and contract structures are introduced

Serve as one of the company's subject matter experts on ASC 606, owning the end-to-end revenue accounting process.

Own month-end and quarter-end tasks, including preparing workbooks, journal entries, and technical whitepapers and memos under ASC 606

Lead in the preparation of Technical Revenue Accounting ad hoc projects (SSP Analysis, Customer Life Analysis, Revenue Policies).

Streamline non-standard contract workflows with Legal and Deal Desk to balance compliance and business objectives

Support internal and external audits, including audit schedules and responses to technical accounting inquiries

Is proficient with Microsoft Excel, NetSuite, and Salesforce.

5+ years of relevant experience with a strong focus on technical revenue accounting under ASC 606

CPA License

Excellent communication skills, with the ability to distill complex technical issues into clear, actionable guidance

Proven ability to work cross-functionally

Ability to balance technical rigor with operational excellence

Willing to roll up their sleeves and take on all aspects of the team's work, from round robin tasks to complex technical projects.

In addition to our core values, we value high-performing creative individuals who dig into problems and opportunities.

We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.

We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.

We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.

Our annual base compensation for this role ranges from $151,300 - $204,700 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information.