Jobs in Crafton, PA

Purpose:

The Supervisor, Care Navigators (CNs) is a registered nurse responsible for leading, developing, and overseeing a team of telehealth nursing professionals who provide education, adherence support, and patient navigation for patients with rare and complex diseases. This role ensures exceptional service delivery, patient experience, clinical quality, and program compliance while supporting continuous improvement across operational workflows.

The Supervisor provides day-to-day coaching, performance oversight, training reinforcement, and escalation support, ensuring all CN activities align with program business rules, regulatory standards, and nursing best practices. This leader collaborates closely with internal teams, healthcare professionals, infusion sites of care, specialty pharmacies, payers, and manufacturer partners to optimize patient experience, streamline processes, improve adherence, and drive program success.

Team Leadership & Development

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Supervise, mentor, and develop a team of Nurse Care Navigators, providing regular coaching, performance feedback, and professional development opportunities.

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Ensure consistent delivery of clinically accurate, empathetic, and patient-centered telehealth support.

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Conduct regular quality monitoring of clinical interactions, patient assessments, documentation, adherence coaching, and use of motivational interviewing.

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Lead team huddles, clinical refreshers, and ongoing training to reinforce disease state expertise, product knowledge, and program requirements, approved updates, and revisions.

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Support team members in managing complex patient cases, therapy onboarding challenges, and escalated clinical or psychosocial concerns.

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Foster a collaborative, accountable, and patient-first culture aligned with nursing standards, service excellence, and core values.

Operational Oversight & Program Management

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Ensure the CN team executes all program deliverables, business rules, KPIs, and regulatory requirements.

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Monitor daily staffing, call volumes, case distribution, and workload balancing to maintain high efficiency and service levels.

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Oversee CN documentation accuracy, timeliness, and compliance with HIPAA, quality standards, and reporting requirements.

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Track team performance trends (e.g., adherence calls, follow-up completion, education completions, quality scores) and implement improvement plans as needed.

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Assist in creating or updating program SOPs, training materials, job aids, and process documentation to support consistent, high-quality execution.

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Collaborate with internal/external leadership to streamline workflows and enhance clinical operational efficiency and the patient journey.

Clinical Excellence, Telehealth Support & Safety Management

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Maintain clinical knowledge of disease states, therapies, dosing administration, side-effect management, and monitoring requirements, as required by the program business rules.

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Support team in applying motivational interviewing, behavioral coaching, and adherence reinforcement strategies.

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Provide expert guidance on evaluating patient needs, clinical risks, and adherence barriers.

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Works collaboratively with infusion healthcare facilities and providers to integrate Care Navigator services for successful patient care coordination and follow up per HUB protocols.

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Ensure proper escalation and reporting of adverse events, product complaints, and safety concerns according to program policy.

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Support CNs in coordinating lab monitoring, specialty distribution, infusion logistics, and other aspects of the patient journey.

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Function as a subject matter expert (SME) for internal stakeholders and manufacturer partners.

Stakeholder Collaboration

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Act as a liaison between CN teams and cross-functional partners, including HCP offices, specialty pharmacies, infusion centers, payers, and manufacturer clients.

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Address escalated patient, provider, or client concerns with professionalism, clinical expertise, and urgency.

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Contribute to client meetings, cross-functional discussions, business reviews, and launch readiness activities.

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Support system enhancements, process rollouts, and change-management initiatives.

Continuous Improvement & Quality Assurance

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Analyze team performance trends, patient feedback, and workflow bottlenecks to identify improvement opportunities.

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Lead initiatives to enhance patient adherence, onboarding efficiency, satisfaction, and clinical support effectiveness.

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Implement performance improvement / corrective action plans to address quality gaps, compliance issues, or training needs.

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Support audit readiness and participate in internal/external audits to ensure adherence to all operational, clinical, and regulatory standards.

Required Qualifications

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Active, unrestricted RN license; Bachelor of Science in Nursing required.

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3–5+ years of clinical nursing experience, including at least 2 years in a leadership, mentorship, quality oversight, or team-lead capacity.

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Experience in telehealth, specialty pharmacy, case management, and/or adherence support, or patient-services/HUB operations.

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Strong verbal and written communication skills with the ability to guide both clinical staff and external stakeholders.

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Proven ability to inspire, coach, develop, and lead high performing clinical team members while maintaining accountability.

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Proficiency with Microsoft Office (Word, Excel, Outlook) and comfort navigating multiple systems simultaneously.

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Strong prioritization, critical thinking, and time-management skills in a fast-paced, evolving healthcare environment.

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Demonstrated commitment to documentation accuracy, regulatory compliance, and patient privacy standards.

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Working knowledge of third-party reimbursement, foundation support pathways, copay/affordability programs, and specialty drug access challenges.

Preferred Qualifications

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Supervisory, team-lead, or quality-review experience within a HUB, patient-services, or specialty-therapy support program.

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Experience developing training content, coaching on motivational interviewing, or facilitating clinical skill-building training sessions.

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Advanced presentation and communication skills for client facing quality business reviews and leadership interactions.

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Clinical experience in infusion and/or rheumatology a plus.

Allegheny Health Network’s Neuroscience Institute is recruiting a Memory Disorders Neurologist, for an Endowed Chair Position, to build a program with our team located in Pittsburgh, PA.

Job Duties

• Build a nationally recognized program for the diagnosis and management of patients with all forms of cognitive disabilities, including but not limited to Alzheimer's disease, multi-infarct dementia, traumatic brain injury, etc.
• Opportunity for clinical faculty appointment at Drexel University
• Participate in clinical trials
• Develop a team that focuses on patient and family care, research and quality improvement

Job Qualifications:

• Completion of ACGME approved Neurology Residency
• Completion of ACGME approved Cognitive, Behavioral or Geriatric Neurology Fellowship
• Board Eligible/Board Certified in Neurology
• Doctor of Medicine (MD) or Doctor of Osteopathy (DO)
• Leadership Experience
• Licensed in the state of Pennsylvania prior to employment

AHN Proudly Offers

• Competitive Salary and Comprehensive Medical Benefits
• Sign-On Bonus
• CME Allowance
• EY Financial Planning Services – Student Loan, PSLF Assistance
• Retirement Plans; Vested Immediately in 401K, 457B
• Malpractice Coverage with Tail Coverage
• A diverse & inclusive workforce with respective loan repayment for qualified candidates

Why AHN? It’s a blended healthcare organization providing patients with exceptional healthcare for over a century. We are forging innovative solutions and key partnerships to help transform the health experience of our customers into remarkable ways. AHN's innovative approach ensures that patients receive top-notch care close to home, supported by 14 hospitals, over 250 healthcare facilities and 3,000+ physicians.

AHN’s Neuroscience Institute is currently constructing a new ‘hub’ at our flagship, Allegheny General Hospital, with plans to undergo a gradual opening of specialty clinics through 2026. The new hub is a centralized location encompassing wrap-around services, innovative care models, and multidisciplinary clinical providers enabling individuals with chronic neurologic conditions - and their caregivers - to live their healthiest lives. Our state-of-the-art neuroscience experience for patients will include, but not be limited to embedded navigators, behavioral health professionals, speech/occupational therapists, pharmacists, registered dieticians, financial counselors and more.

The Neuroscience Institute currently staffs over 25 neurosurgeons, 37 neurologists and 64 advanced practice providers who specialize in a myriad of neurological disorders, including brain, spine and skull-based surgery, stroke, movement disorders, cranial nerve disorders, neuro-oncology, epilepsy, headache, neuromuscular disorders, dementia, and concussions to name a few. The Institute has a quaternary care facility within Allegheny General Hospital (AGH) in Pittsburgh PA, that includes a level 1 trauma center, and a level 2 trauma center located at Forbes Regional Hospital (FRH), located in Monroeville, Pa.

Why Pittsburgh? Working in Pittsburgh, PA, offers a vibrant and dynamic environment with a rich cultural scene and a strong sense of community. Enjoy Pittsburgh’s nationally recognized hub for medical innovation, culinary scene, sporting events and many indoor/outdoor activities. Benefit from a low cost of living and highly regarded educational institutions. The city's diverse neighborhoods and thriving job market make it an ideal place for healthcare professionals to grow.

Sales Representative (Paid Training & Warm Leads)

Full-Time | W-2 | Training Class Starting May 1

Are you looking to build a long-term sales career with a company that invests heavily in your development from day one?

At Keystone Basement Systems, we specialize in helping homeowners solve serious foundation, waterproofing, and structural issues. With over two decades of experience, a strong regional reputation, and a steady flow of qualified leads, we provide our sales team with the tools and support needed to succeed.

What Makes This Role Different

We prioritize training, preparation, and ongoing support so you can focus on learning and performing- not figuring things out on your own.

• Structured onboarding and classroom training program
• Hands-on product and in-home sales training
• Warm, company-provided appointments (no cold calling)
• Ongoing coaching and ride-alongs with experienced leaders
• Dedicated marketing, scheduling, and admin support

What You’ll Do

• Meet with homeowners at pre-qualified appointments
• Evaluate basement, foundation, and crawlspace concerns
• Educate customers and recommend tailored solutions
• Follow a proven, step-by-step sales process
• Manage your daily schedule

What We’re Looking For

• Strong communication and interpersonal skills
• Coachable, motivated, and eager to learn
• Comfortable working independently in the field
• Sales experience is helpful, but not required

Training & Onboarding

• Start date: May 1 (Friday onboarding + setup)
• Classroom training: ~3 weeks (weekday schedule)
• Begin running appointments during training with continued support

Why Keystone Basement Systems?

• Established, reputable company with consistent lead flow
• Clear training path from day one
• Team-oriented environment focused on development
• Long-term career growth opportunities

If you’re motivated, people-oriented, and want to learn a proven sales process with real support behind you, we’d love to connect.

Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!

Bring Your Skills and We'll Provide*:

• A steady flow of customers - no current clientele required
• Guaranteed hourly wages and tips
• Flexible scheduling that fits your needs (full-time and part-time shifts may be available)
• Opportunities to sharpen your shear…err we mean skills, with award-winning technical training and ongoing education
• Potential career advancement opportunities to help you achieve your unique career goals. Want to be a salon manager, trainer, or part of an artistic design team? You can make that happen.
• The ability for you to make an impact in your community
• The recognition you deserve for a job well done

*Additional benefits vary by salon location.

Hair Stylist/Barber Qualifications:

• Cosmetology License and/or Barber License (licensing requirements vary by state/province)
• The passion to build genuine connections with customers and provide GREAT haircuts
• The desire to deliver a consistent Great Clips® brand experience (don't worry, training is provided)
• The ability to work with teammates to develop a supportive and positive salon vibe

Put your passion and skills to use in a rewarding position with a Great Clips® salon team. JOIN THE TEAM TODAY!

Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!

Bring Your Skills and We'll Provide*:

• A steady flow of customers - no current clientele required
• Guaranteed hourly wages and tips
• Flexible scheduling that fits your needs (full-time and part-time shifts may be available)
• Opportunities to sharpen your shear…err we mean skills, with award-winning technical training and ongoing education
• Potential career advancement opportunities to help you achieve your unique career goals. Want to be a salon manager, trainer, or part of an artistic design team? You can make that happen.
• The ability for you to make an impact in your community
• The recognition you deserve for a job well done

*Additional benefits vary by salon location.

Hair Stylist/Barber Qualifications:

• Cosmetology License and/or Barber License (licensing requirements vary by state/province)
• The passion to build genuine connections with customers and provide GREAT haircuts
• The desire to deliver a consistent Great Clips® brand experience (don't worry, training is provided)
• The ability to work with teammates to develop a supportive and positive salon vibe

Put your passion and skills to use in a rewarding position with a Great Clips® salon team. JOIN THE TEAM TODAY!

Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!

Bring Your Skills and We'll Provide*:

• A steady flow of customers - no current clientele required
• Guaranteed hourly wages and tips
• Flexible scheduling that fits your needs (full-time and part-time shifts may be available)
• Opportunities to sharpen your shear…err we mean skills, with award-winning technical training and ongoing education
• Potential career advancement opportunities to help you achieve your unique career goals. Want to be a salon manager, trainer, or part of an artistic design team? You can make that happen.
• The ability for you to make an impact in your community
• The recognition you deserve for a job well done

*Additional benefits vary by salon location.

Hair Stylist/Barber Qualifications:

• Cosmetology License and/or Barber License (licensing requirements vary by state/province)
• The passion to build genuine connections with customers and provide GREAT haircuts
• The desire to deliver a consistent Great Clips® brand experience (don't worry, training is provided)
• The ability to work with teammates to develop a supportive and positive salon vibe

Put your passion and skills to use in a rewarding position with a Great Clips® salon team. JOIN THE TEAM TODAY!

Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!

Bring Your Skills and We'll Provide*:

• A steady flow of customers - no current clientele required
• Guaranteed hourly wages and tips
• Flexible scheduling that fits your needs (full-time and part-time shifts may be available)
• Opportunities to sharpen your shear…err we mean skills, with award-winning technical training and ongoing education
• Potential career advancement opportunities to help you achieve your unique career goals. Want to be a salon manager, trainer, or part of an artistic design team? You can make that happen.
• The ability for you to make an impact in your community
• The recognition you deserve for a job well done

*Additional benefits vary by salon location.

Hair Stylist/Barber Qualifications:

• Cosmetology License and/or Barber License (licensing requirements vary by state/province)
• The passion to build genuine connections with customers and provide GREAT haircuts
• The desire to deliver a consistent Great Clips® brand experience (don't worry, training is provided)
• The ability to work with teammates to develop a supportive and positive salon vibe

Put your passion and skills to use in a rewarding position with a Great Clips® salon team. JOIN THE TEAM TODAY!

Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!

Bring Your Skills and We'll Provide*:

• A steady flow of customers - no current clientele required
• Guaranteed hourly wages and tips
• Flexible scheduling that fits your needs (full-time and part-time shifts may be available)
• Opportunities to sharpen your shear…err we mean skills, with award-winning technical training and ongoing education
• Potential career advancement opportunities to help you achieve your unique career goals. Want to be a salon manager, trainer, or part of an artistic design team? You can make that happen.
• The ability for you to make an impact in your community
• The recognition you deserve for a job well done

*Additional benefits vary by salon location.

Hair Stylist/Barber Qualifications:

• Cosmetology License and/or Barber License (licensing requirements vary by state/province)
• The passion to build genuine connections with customers and provide GREAT haircuts
• The desire to deliver a consistent Great Clips® brand experience (don't worry, training is provided)
• The ability to work with teammates to develop a supportive and positive salon vibe

Put your passion and skills to use in a rewarding position with a Great Clips® salon team. JOIN THE TEAM TODAY!

Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!

Bring Your Skills and We'll Provide*:

• A steady flow of customers - no current clientele required
• Guaranteed hourly wages and tips
• Flexible scheduling that fits your needs (full-time and part-time shifts may be available)
• Opportunities to sharpen your shear…err we mean skills, with award-winning technical training and ongoing education
• Potential career advancement opportunities to help you achieve your unique career goals. Want to be a salon manager, trainer, or part of an artistic design team? You can make that happen.
• The ability for you to make an impact in your community
• The recognition you deserve for a job well done

*Additional benefits vary by salon location.

Hair Stylist/Barber Qualifications:

• Cosmetology License and/or Barber License (licensing requirements vary by state/province)
• The passion to build genuine connections with customers and provide GREAT haircuts
• The desire to deliver a consistent Great Clips® brand experience (don't worry, training is provided)
• The ability to work with teammates to develop a supportive and positive salon vibe

Put your passion and skills to use in a rewarding position with a Great Clips® salon team. JOIN THE TEAM TODAY!

Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!

Bring Your Skills and We'll Provide*:

• A steady flow of customers - no current clientele required
• Guaranteed hourly wages and tips
• Flexible scheduling that fits your needs (full-time and part-time shifts may be available)
• Opportunities to sharpen your shear…err we mean skills, with award-winning technical training and ongoing education
• Potential career advancement opportunities to help you achieve your unique career goals. Want to be a salon manager, trainer, or part of an artistic design team? You can make that happen.
• The ability for you to make an impact in your community
• The recognition you deserve for a job well done

*Additional benefits vary by salon location.

Hair Stylist/Barber Qualifications:

• Cosmetology License and/or Barber License (licensing requirements vary by state/province)
• The passion to build genuine connections with customers and provide GREAT haircuts
• The desire to deliver a consistent Great Clips® brand experience (don't worry, training is provided)
• The ability to work with teammates to develop a supportive and positive salon vibe

Put your passion and skills to use in a rewarding position with a Great Clips® salon team. JOIN THE TEAM TODAY!