Jobs in Concord Nc Wfh

Principal Delivery Manager

Location: Charlotte, NC

Role Overview

As a Principal Delivery Manager, you embody the organization’s culture and values, setting high standards and leading digital teams to deliver exceptional work. You will play a pivotal role in driving the strategic direction and successful implementation of complex technology solutions, serving as a trusted expert who leads high‑impact projects and collaborates across disciplines. This senior‑level position is responsible for overseeing the delivery of high‑quality solutions, bridging the gap between business objectives and technical leadership throughout the project lifecycle. You will focus on aligning business goals, user needs, and strategic solution delivery to help elevate both the company and its clients.

The Work

Delivery efforts focus on technical solutions tailored to meet the unique scaling needs of clients. This includes:

Platform Configuration: Configuring and implementing solutions on platforms like Salesforce to ensure business needs are met.

Custom Embedded Solutions: Developing within enterprise platforms such as Salesforce and others, leveraging tools like Apex and Lightning Web Components to create scalable solutions. Custom Point Solutions: Building software solutions tied to specific business needs, deployed either as part of a suite or as standalone tools.

Integration Solutions: Configuring and developing system integrations that ensure optimal data integrity across platforms.

Responsibilities

• Lead and refine Agile processes and ceremonies to ensure incremental, high‑quality delivery and continuous improvement

• Analyze complex requirements and translate them into scalable, innovative delivery approaches

• Lead and manage end‑to‑end delivery of complex consulting projects, ensuring timelines, budgets, and client expectations are met

• Manage multidisciplinary teams while fostering a culture of continuous learning and excellence

• Serve as the senior point of contact for clients, building trusted relationships and owning account strategy

• Provide technical leadership and governance, including code reviews and defining standards and best practices

• Maintain project plans, schedules, and budgets while proactively identifying risks and removing obstacles

• Collaborate with sales and leadership to identify new business opportunities and contribute to proposals

• Ensure compliance with internal policies and quality standards while validating that solutions meet all functional and business requirements

Qualifications

• 10+ years of experience in technology consulting with a strong record of project delivery and team leadership

• 3+ years managing and leading teams with direct accountability for outcomes and client satisfaction

• Deep understanding of enterprise technology ecosystems and the ability to define solutions that meet business needs

• Exceptional verbal and written communication skills, with the ability to present technical concepts to executive stakeholders

• Experience with platforms such as Salesforce (Sales, Service, Experience Cloud), HubSpot, CPQ, Zendesk, and integration tools

• Extensive experience working in and leading teams within an Agile environment

• Strong analytical and problem‑solving skills with the ability to design efficient solutions for complex challenges

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field

• Salesforce certifications such as CTA, Administrator, or Developer are highly desirable

Are You?

• An intrapreneur at heart, ready to take ownership of a high growth portfolio?

• Passionate about using AI and emerging technology to disrupt traditional field service and aftermarket models and drive efficiency?

• Thrilled about working for a global industry leader in its mission to shape the future for clean air?

At Nederman, our mission is to protect people, planet, and production from harmful effects of industrial processes. By doing that, we contribute to efficient production, environmental benefits, and safer workplaces. Clean air is a cornerstone of sustainable production. As a vital part of our Aftermarket & Service business, you will do more than just manage a portfolio, you will ensure the longevity and efficiency of the systems that keep workplaces safe. Join us and be empowered to make a direct, tangible impact on customer satisfaction, operational efficiency, and global environmental performance.

The Aftermarket Product & Service Technology Manager has a dual mandate: to manage the lifecycle of our aftermarket commercial offerings and to serve as the lead for Service Technology. You will be responsible for bridging the gap between what we sell (the aftermarket product) and how we deliver it (the service technology), ensuring the aftermarket team has the digital tools required to deliver a profitable, high-quality customer experience. The ideal candidate combines a vision for the future of field service and aftermarket with the grit to build it. You see the potential of AI, and technology in general, to solve complex problems and are eager to roll up your sleeves and lead a commercial and digital transformation.

Main Tasks and Responsibilities:

• Manage the entire lifecycle of Nederman’s aftermarket offerings, including spare parts, maintenance programs, retrofits, and subscription-based digital services. Generate and maintain spare parts lists for collectors, ancillary equipment (fans, conveyors, spark detection and extinguishing equipment), and configured solution projects.

• Develop value-based and strategic pricing for parts and labor. Monitor margins and adjust pricing models to ensure competitiveness and profitability.

• Create aftermarket sales enablement tools (spare part brochures, playbooks, ROI calculators, customer specific spare part documentation) and train the aftermarket sales team on aftermarket value propositions.

• Analyze installed base data and competitor activities to identify gaps in our portfolio and opportunities for new revenue streams.

• Oversee the selection, implementation, and continuous optimization of the service technology stack, including Field Service Management (FSM) software, mobile field apps, and dispatching/mapping tools.

• Ensure field technicians are equipped with user-friendly mobile solutions for time entry, work order management, and digital checklist.

• Drive the adoption of digital tools across the service organization. Conduct training sessions to ensure aftermarket team is proficient in software and mobile apps.

• Gather feedback from all stakeholders to continuously improve the usability of mobile apps and software ensuring technology is an enabler and not a bottleneck.

• Act as the guardian of service data quality, ensuring that asset history and service records are accurately captured within the ERP, CRM, and Asset/Installed Base Directory.

• Support the management of aftermarket product data (pricing and descriptions) within the corporate e-commerce tool. Drive adoption and develop strategies to transition customers and distributors towards self-service digital ordering to improve ease of doing business.

• Collaborate closely with Global Product Management, and Project Engineering to develop and maintain product user manuals and maintenance guidelines for all product offerings.

• Collaborate closely with Marketing to support Aftermarket’s messaging at Trade Shows and to coordinate promotional campaigns and newsletter content.

Qualifications Your Experience & Education

• Bachelor’s degree in Engineering, Information Technology, or Business Administration. MBA is highly desirable.

• 5+ years of experience in Product Management, Aftermarket Service, or Service Operations, preferably within an industrial manufacturing or engineering environment.

• Demonstrated experience selecting, implementing, or optimizing digital service tools (FSM, digital forms or other service-related mobile apps).

Your Skills & Traits:

• Takes extreme ownership; operates with the drive and resourcefulness of a business owner.

• Ability to see how technology impacts the bottom line.

• Strong mechanical aptitude and the ability to understand technical drawings, product specifications, and bill of materials (BOMs).

• Skilled at guiding teams through technological changes and new software adoption.

• Strong commitment and desire to use technology to improve the speed and quality of service delivery for the customer.

• Exceptional attention to detail and organizational skills.

• Ability to work collaboratively across different departments, including Sales, Marketing, Engineering, and Product Management.

• Proactive, problem-solving mindset with a strong commitment to customer satisfaction.

• Good interpersonal skills and decision making ability.

• Self-motivated, proactive, and comfortable managing multiple priorities in a fast-paced environment.

• Proficient computer skills including CRM, ERP Systems, e-mail, Excel, Pivot Tables, PowerPoint, and Word

Location Position is located in Charlotte, NC, Expected travel

Position: Business Execution Consultant (Loan-IQ & Syndicated Loans)

Location: Charlotte, North Carolina (Hybrid 3 days onsite and 2 days remote)

Duration: Contract 18 months with opportunity for extension and conversion

Job ID: 175233

Job Overview:

In this contingent resource assignment, you will consult on complex initiatives with broad impact and large-scale planning for Business Execution. You will review and analyze multi-faceted, larger-scale, or longer-term Business Execution challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented factors. Additionally, you will contribute to the resolution of complex and multi-faceted situations requiring a solid understanding of functional policies, procedures, and compliance requirements to meet deliverables. This role involves strategic collaboration and consultation with client personnel.

Responsibilities:

• Consult on complex initiatives with broad impact and large-scale planning for Business Execution.
• Review and analyze complex, multi-faceted challenges requiring in-depth evaluation of multiple factors.
• Contribute to the resolution of complex situations requiring a solid understanding of policies, procedures, and compliance requirements.
• Strategically collaborate and consult with client personnel to achieve business objectives.

Qualifications:

• Demonstrated experience using Loan IQ to onboard new credit facilities, process loan bookings, set up deal structures, and execute funding events.
• Strong working knowledge of syndicated loan documentation, including the ability to read and interpret credit agreements, term sheets, amendments, and fee letters.
• Solid understanding of syndicated lending products, including revolvers, term loans, delayed draw term loans, swinglines, letters of credit, and multicurrency structures.

Pay Range: $60 - $65

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

Now Hiring: Clinic Administrator

Location: New Clinic in Kannapolis, NC

Full-Time | On-Site

Who We Are:

At Above & Beyond Therapy, we specialize in providing compassionate, high-quality ABA therapy to children with autism and developmental needs. Our clinics are warm, joyful spaces where families feel supported and where our teams work together with purpose and heart. If you’re a detail-oriented, people-loving professional who thrives in a fast-paced environment—come grow with us!

About the Role:

As a Clinic Administrator, you will be the welcoming face and operational backbone of our new Kannapolis, NC clinic. You’ll manage day-to-day activities, help families feel at home, and ensure our team has what they need to deliver exceptional care. This is a great opportunity for someone who enjoys multitasking, is highly dependable, and finds joy in helping others.

Key Responsibilities:

Client Experience & Front Desk Support

- Greet and check in/out clients with professionalism and warmth

- Serve as the first point of contact for phone, email, and in-person inquiries

- Collect co-pays and assist families with basic billing questions

Clinic Operations & Scheduling

- Maintain and adjust staff and client schedules throughout the day

- Monitor visitors and uphold a safe, welcoming environment

- Occasionally support other local clinics as needed (limited local travel may be required)

Facility & Administrative Support

- Keep therapy rooms, waiting areas, and play spaces organized and clean

- Prepare and clean up snacks/meals for clients

- Track inventory and place orders for clinic supplies

- Sort incoming mail and manage deliveries

What We’re Looking For:

- Strong verbal communication and people skills

- Positive, team-oriented attitude with a professional demeanor

- Ability to juggle multiple tasks in a dynamic setting

- Willingness to learn—on-site training provided!

- Experience in healthcare, childcare, or front office preferred but not required

- Must have reliable transportation for occasional travel to nearby clinic sites

Why Join Us?

- Make a Meaningful Impact: Support children and families in your community

- Be Part of a Caring Team: We collaborate, support one another, and have fun doing it

- Grow Your Career: We provide training, mentorship, and advancement opportunities

Benefits & Perks:

- Competitive pay based on experience

- 401(k) with company match

- Medical, dental, and vision insurance

- Life insurance

- Paid maternity leave

- Paid time off

- Paid legal holidays (6 per year)

Sound like a fit?

Apply today to join our new Kannapolis, NC clinic and help us go Above & Beyond for every family we serve!

Job Title: Help Desk Support Specialist (Contract-to-Hire)

Compensation: $19/hour

Employment Type: 6 Month Contract-to-Hire

Position Overview

Robert Half is seeking a Help Desk Support Specialist to provide efficient, high-quality technical support to end users. This role is responsible for handling incoming support requests, resolving Level I technical issues, and ensuring timely escalation when necessary. The ideal candidate thrives in a fast-paced environment and is committed to delivering excellent customer service while maintaining strong documentation and ticket management practices.

Key Responsibilities

• Log and track all incoming support requests within a ticketing system, ensuring accurate and thorough documentation
• Serve as the first point of contact for technical support inquiries via phone, email, and voicemail
• Prioritize and manage incoming tickets based on urgency and business impact
• Troubleshoot and resolve Level I technical issues, escalating more complex problems to appropriate teams
• Utilize internal knowledge bases and online resources to assist with issue resolution
• Maintain and update help desk documentation, including knowledge base articles and FAQs
• Follow established escalation procedures and service level expectations
• Support general help desk operations and assist with special projects as needed

Process Improvement & Operations

• Adhere to established help desk policies, procedures, and service standards
• Contribute to continuous improvement of ticketing processes and workflows
• Identify opportunities to enhance efficiency and recommend process improvements
• Develop and maintain user guides, help sheets, and knowledge base content
• Build familiarity with supported hardware, software, and systems

Customer Service & Support Excellence

• Monitor open tickets and follow up to ensure timely resolution
• Escalate critical issues to leadership when necessary
• Conduct follow-ups with users to ensure satisfaction and quality of service
• Build strong rapport with end users and effectively gather detailed issue information
• Promote a positive, customer-focused support environment

Qualifications

Education:

• High School Diploma or equivalent required
• Additional technical training or coursework preferred

Experience:

• Minimum of 1 year of call center and/or technical customer support experience
• Experience with ticketing or call tracking systems preferred
• Exposure to supporting hardware, peripherals, or POS systems is a plus

Skills & Competencies

• Strong troubleshooting and problem-solving abilities
• Excellent verbal and written communication skills
• High attention to detail and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Team-oriented mindset with a focus on continuous improvement
• Strong customer service orientation

Pre-Employment Requirements

• Background check and drug screening
• Skills and customer service assessments as part of the interview process

Job Summary This is an in-person position to support care for patients in their homes.

You'll be based out of Geisinger Healthplex Center Point in Pittston, PA.

At Geisinger, you'll find a supportive work culture, a comprehensive benefits package and now a newly enhanced pay structure – making it the perfect time to advance your careers with us.

Job Duties The typical schedule is 11 am to 11:30 pm, occasionally 9 am to 9:30pm.

F lexibility in scheduling based on patient needs.

Some weekend and holiday rotation.

This role is full-time 36 hours weekly.

At least two (2) years of RN work experience is required.

Acute care or inpatient nursing experience is preferred.

Emergency medicine experience is helpful but not required.

The successful candidate will be able to travel to provide direct care to patients in their home.

Benefits of working at Geisinger: Full benefits (health, dental and vision) starting on day one Three medical plan choices, including an expanded network for out-of-area employees and dependents Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) Company-paid life insurance, short-term disability, and long-term disability coverage 401(k) plan that includes automatic Geisinger contributions Generous paid time off (PTO) plan that allows you to accrue time quickly Up to $5,000 in tuition reimbursement per calendar year MyHealth Rewards wellness program to improve your health while earning a financial incentive Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free membership with discounted backup care for your loved ones Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care.

Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.

Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance Position Details This innovative nursing position will work directly with the local physicians, Nurses, and clinical team members to reduce hospital admissions by transitioning the patient's care to a home-based model of treatment.

The patient will receive care in their home.

Collaborates with staff providers and brick-and-mortar hospital providers to identify patients and coordinate a seamless transition to the Acute Hospital Care at Home unit.

Communicates daily potential capacity and operations with staff via team huddles.

Coordinates patient care schedules, diagnostics, and delivery of durable medical equipment.

Triages and manages acute patient needs and barriers by coordinating efforts of the care team.

Provides direct care to patients in their home.

Collaborates with doctors, paramedics, diagnostic services, ancillary services, and remote patient monitoring technologies to provide in-home care for patients with acute medical conditions.

Provides patient-centered care to identify barriers and ensure that patient and family needs are met through coordinating efforts of the care team.

Provides medical-surgical level of care to patients in their homes.

Works with other team members to respond to acute needs and prevent escalation to higher level of care.

Ensures adherence to quality standards and participation in quality monitoring and improvement.

Participates in on-going case review for delays or variances in care; raises issues with appropriate department, attending physician, and physician designee.

Uses approved medical necessity criteria as a tool to ensure that patients meet appropriateness of the setting.

Work is typically performed in a clinical environment.

Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.

The specific statements in this profile are not intended to be all-inclusive.

They represent typical elements considered necessary to successfully perform the job.

Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Education Graduate from Specialty Training Program- (Required) About Geisinger OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.

Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality.

We know that a diverse workforce with unique experiences and backgrounds makes our team stronger.

Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all.

We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

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Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No Data Entry experience needed.

Data Entry Clerk Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:

• $75-$150 (per 1 hour session)
• $300-$750 (multi-session studies)

Job Requirements:

• Show up at least 10 mins before discussion start time.
• Participate by completing written and oral instructions.
• Complete written survey provided for each panel.
• MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

Qualifications:

• Must have either a smartphone with working camera or desktop/laptop with webcam
• Must have access to high speed internet connection
• Desire to fully participate in one or several of the above topics
• Ability to read, understand, and follow oral and written instructions.
• Data entry clerk experience is not necessary.

Job Benefits:

• Flexibility to take part in discussions online or in-person.
• No commute needed should you choose to work from home remotely.
• No minimum hours. You can do this part-time or full-time
• Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
• You get to review and use new products or services before they are released to the public.

You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a data entry clerk or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed.

Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:

• $75-$150 (per 1 hour session)
• $300-$750 (multi-session studies)

Job Requirements:

• Show up at least 10 mins before discussion start time.
• Participate by completing written and oral instructions.
• Complete written survey provided for each panel.
• MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

Qualifications:

• Must have either a smartphone with working camera or desktop/laptop with webcam
• Must have access to high speed internet connection
• Desire to fully participate in one or several of the above topics
• Ability to read, understand, and follow oral and written instructions.
• Customer service representative agent experience is not necessary.

Job Benefits:

• Flexibility to take part in discussions online or in-person.
• No commute needed should you choose to work from home remotely.
• No minimum hours. You can do this part-time or full-time
• Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
• You get to review and use new products or services before they are released to the public.

You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed.

Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:

• $75-$150 (per 1 hour session)
• $300-$750 (multi-session studies)

Job Requirements:

• Show up at least 10 mins before discussion start time.
• Participate by completing written and oral instructions.
• Complete written survey provided for each panel.
• MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

Qualifications:

• Must have either a smartphone with working camera or desktop/laptop with webcam
• Must have access to high speed internet connection
• Desire to fully participate in one or several of the above topics
• Ability to read, understand, and follow oral and written instructions.
• Customer service representative agent experience is not necessary.

Job Benefits:

• Flexibility to take part in discussions online or in-person.
• No commute needed should you choose to work from home remotely.
• No minimum hours. You can do this part-time or full-time
• Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
• You get to review and use new products or services before they are released to the public.

You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed.

Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:

• $75-$150 (per 1 hour session)
• $300-$750 (multi-session studies)

Job Requirements:

• Show up at least 10 mins before discussion start time.
• Participate by completing written and oral instructions.
• Complete written survey provided for each panel.
• MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

Qualifications:

• Must have either a smartphone with working camera or desktop/laptop with webcam
• Must have access to high speed internet connection
• Desire to fully participate in one or several of the above topics
• Ability to read, understand, and follow oral and written instructions.
• Customer service representative agent experience is not necessary.

Job Benefits:

• Flexibility to take part in discussions online or in-person.
• No commute needed should you choose to work from home remotely.
• No minimum hours. You can do this part-time or full-time
• Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
• You get to review and use new products or services before they are released to the public.

You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.