Jobs in Clear Lake, IA

Job Overview:

The Business Operations Director will oversee the day-to-day operations of the Mason City hockey teams, ensuring the long-term success and sustainability of the market for the NA3HL team. This role will focus on driving revenue, managing expenses, and creating a dynamic game day experience that increases fan engagement and attendance.

Key Responsibilities:

• Oversee and manage the on-site business staff in their daily operations.
• Drive all revenue streams, including ticket sales, group sales, sponsorships, merchandise, and game-related revenue (e.g., beer sales, promotional events).
• Ensure expenses align with company goals, working closely with management  to approve and review all purchases and business budgets.
• Enhance the game day experience to increase attendance and build fan loyalty.
• Develop additional ice-related revenue programs in Mason City, such as youth camps, clinics, and events.
• Collaborate with Y City officials on business and operational matters.
• Coordinate with the hockey department on team orders, expenses, and other business needs.
• Ensure NA3HL dues are collected.
• Provide support to the Hockey Department as needed.
• Perform other duties as assigned to assist the organization in all areas.

Required Experience & Skills:

• Bachelor’s degree or higher.
• Minimum of 3 years in management experience.
• Ability to thrive in a fast-paced, dynamic environment with a positive attitude and strong teamwork skills.
• Proficiency in using various social media platforms.
• Highly motivated with excellent interpersonal skills and the flexibility to work nights and weekends as required.
• Genuine passion for the growth of hockey.



Physical Demands:

The physical demands described here represent those that an employee must meet to perform the essential functions of this role. Reasonable accommodations can be made to enable individuals with disabilities to fulfill these duties. This job description is not intended to list every responsibility the employee may have.

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

General Summary:

Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals.

Duties and Essential Job Functions:

• Lead store teams by ensuring:
• A culture that fosters Dollar General's mission and values.
• Fair administration of human resources policies & practices.
• Superior customer service through fun, friendly stores.
• Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes.
• All tools are effectively utilized in each store and market resulting in superior inventory presentation and management.
• Effective planning & execution of company objectives.
• Maximization of performance & productivity through a commitment to sensible store scheduling.
• Total development of human capital through proactive recruitment, selection and education of employees and customers.
• Protection of company assets through loss prevention and expense efficiencies.
• Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee relations, customer service, systems implementation, etc.).
• Consistent and effective communication of divisional and regional priorities to store teams.

Knowledge and Skills:

• Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission and values.
• Demonstrated record of achieving performance goals and objectives.
• Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory.
• Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations.
• Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability.
• Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations.
• Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style.

Work Experience and/or Education:

• Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility.
• Bachelor's degree preferred.
• \"Big-box\" retail management and/or equivalent education and experience combination will be considered.

Competencies:

• Drives results by identifying opportunities to improve performance.
• Works efficiently by planning and organizing work to achieve goals and objectives.
• Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction.
• Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives.
• Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential.
• Communicates effectively by providing clear and timely communication and demonstrating effective listening skills.
• Demonstrates adaptability by adjusting to changing business priorities.

Note: This position requires weekly travel in a company-provided vehicle with limited overnight stays; a current driver's license and acceptable driving history is required.