Jobs in Cincinnati Metropolitan, OH

• Project Management experience delivering large and/or complex cross-functional initiatives
• Advanced proficiency in Excel, Power BI, and PowerPoint for dashboarding and executive reporting
• Proven track record of managing multiple workstreams, dependencies, and decision gates
• Demonstrated ability to facilitate governance meetings and drive closure on action plans
• Excellent communication and presentation skills to effectively communicate with all levels of the organization
• Strong organizational skills to manage multiple timelines and priorities
• Ability to translate operational complexity into clear, actionable insights for leadership
• Experience with RAID log management and risk/issue escalation processes

Key Responsibilities

• Own the integrated initiative plan across all charters (Ops, Supply Chain, Merchandising); consolidate actions, owners, due dates, dependencies, and decision points into one master plan
• Run operating cadence and governance; facilitate weekly/biweekly reviews and keep teams aligned to meeting agenda pillars
• Drive closure on Retail Ops Charter actions; track and unblock items including ROM schedule reviews, delivery window standardization, truck completion visibility/automation work, dairy breakdown workflow teardowns, and store-tier labor frameworks
• Manage cross-functional dependencies; ensure Retail Ops actions relying on Supply Chain/Transportation/Tech (e.g., delivery windows, Transview/SAGE integration) have clear handoffs, timelines, and escalation paths
• Coordinate scorecard and dashboard alignment; ensure consistency between front-page dashboards, top-item dashboards, and executive scorecard; establish shared definitions (e.g., ORAD vs OTIF) and a single source of truth
• Maintain issue/risk management and escalation; keep RAID log current and escalate blockers (late deliveries, under-scheduled hours, misaligned delivery windows, change-out week labor gaps) with recommended options
• Track value and outcomes; translate initiative progress into expected outcomes (e.g., OOS recovery value, productivity gains) and communicate status to leadership
• Develop standardization and playbooks; partner with Retail Operations leaders to document repeatable operating guidelines (e.g., delivery window principles by department, scheduling best practices, dairy coverage guardrails by tier)

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

 

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9

At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:

• Health, vision, and dental insurance (single and family coverage)
• 401(k) plan (employee contributions only)

Position Summary

The Office Operations Coordinator supports the daily administrative and operational functions of the organization to ensure an efficient, organized, and productive work environment. This role coordinates office logistics, corporate events, travel arrangements, vendor relationships, and technology support while providing administrative assistance to executive leadership.

Serving as a central operational resource, the Office Operations Coordinator works closely with Sales, Operations, and leadership to support internal processes, maintain office systems, and facilitate key administrative initiatives.

Key Responsibilities

Office Operations & Administration

• Support daily office operations to maintain an organized and efficient workplace environment.
• Manage office supply inventory and coordinate ordering as needed.
• Maintain office organization and administrative procedures.
• Coordinate workspace logistics including office setup and equipment needs.

Facilities & Property Coordination

• Coordinate office facility needs including security access, locks, office equipment, and workspace maintenance.
• Serve as liaison with property management regarding office-related matters.
• Track and coordinate service requests related to office facilities and equipment.

Technology & Vendor Support

• Maintain relationships with IT vendors and technology service providers.
• Assist with coordination of office technology needs including hardware, software platforms, and employee system access.
• Support administration of internal software platforms and monitor vendor subscriptions and renewals.

Travel & Expense Coordination

• Coordinate travel arrangements for Sales and Operations teams including flights, lodging, and related logistics.
• Track travel expenses through Expensify and maintain accurate documentation.

Corporate Events & Employee Engagement

• Plan and coordinate corporate events, meetings, and company functions.
• Lead and manage the BAI Social Committee, including planning and organizing employee engagement activities and company events.
• Assist with administration of employee recognition platforms such as Motivosity.

Communication & Administrative Support

• Manage the company’s primary phone line and administer the RingCentral platform.
• Route incoming communications and provide general administrative support to staff.

Executive Support

• Provide administrative and logistical support to C-level executives.
• Assist with scheduling, meeting coordination, and special projects.

Cross-Department Support

• Provide operational support to Sales and Operations teams.
• Assist with internal initiatives and projects that support business operations.

Benefits include a competitive base salary, being part of a growing company, as well as a competitive and comprehensive benefits package including 401k, attractive healthcare coverage, dental, vision, and employer-paid life insurance, ample paid time off, and a hybrid work schedule.

• Own measurement for Supply Chain root causes (charter metrics); analyze forecast bias/error vs sales, store orders vs replenishment plan, on-hand adherence to minimum stock, and inventory sufficiency to plan
• Collaborate on Supply Chain dashboards and recurring reports to deliver daily/weekly sufficiency reports by DC, planned vs actual inventory variance, and consumption/forecast consumption accuracy reporting
• Identify and quantify insufficiency drivers; analyze recurring failures across warehouses, vendors, and commodities; isolate systemic vs event-based causes (capacity constraints, vendor cuts/late deliveries, short buys/late PO release, promo lift/baseline misalignment, item setup/parameters)
• Support recovery execution forums; provide inputs for "insufficient POV & commodities" reviews, quantify OvS impacts by division, and track recovery actions (including coordination needs such as "hot loads")
• Prepare vendor/merch escalation analytics; develop evidence packages to trigger escalation mechanisms for vendor-related issues (service failures, MAP/allocation constraints, substitution/deactivation impacts)
• Support ORAD, OTIF transition; ensure new OTIF reporting logic is clean and can be ingested into the Executive Scorecard
• Support assortment/DC slotting analytics; analyze impacts of minimum store count thresholds on DC efficiency and shelf holding power
• Monitor data quality and parameter governance; identify item setup/system parameter issues and recommend controls to reduce manual overrides and improve new item forecast calibration

• Advanced Excel and Power BI skills; strong SQL proficiency; R or Python preferred
• Experience analyzing forecasting, inventory planning, replenishment, and warehouse performance metrics
• Ability to translate complex supply chain drivers into clear, actionable recommendations
• Strong data quality mindset and experience establishing measurement logic and governance controls
• Demonstrated ability to work independently and with cross-functional teams
• High level of interpersonal skills to work effectively with Supply Chain, Merchandising, and Retail Operations stakeholders

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

 

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9

At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:

• Health, vision, and dental insurance (single and family coverage)
• 401(k) plan (employee contributions only)