Information Technology Jobs in Cicero

Employment Type: 

Full time 

Night Shift

$20,000 SIGN ON BONUS!!!

ENHANCED NEW GRAD RATE!!!

Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. Loyola Medicine Transport is based at Loyola University Medical Center and is part of a three-hospital system including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital.  

If you are a RESPIRATORY THERAPIST who’s interested in working for a regional leader in healthcare, delivering compassionate care and improving the lives of those in our communities, join the Loyola team and become Loyola Strong! 

What you’ll do: 

• Performs day-to-day Respiratory Care, including bronchial hygiene procedures, oxygen initiation and follow up, and care of the Emergency Room patients in need of Respiratory Services. Sets up and performs complex respiratory care procedures such as continuous artificial ventilation and administration or medications. Records patient data to include ventilatory volumes, pressure/flows, and blood gas analysis.

 We offer our Respiratory Therapists: 

• Benefits from Day One 

• DailyPay! Work today, Get paid today 

• Competitive Shift Differentials 

• Tuition Reimbursement 

• On Site Fitness Center (Gottlieb Memorial Hospital & Loyola University Medical Center) 

• Childcare Employee Discount at Gottlieb’s Child Development Center 

• Referral Rewards 

• Strong Team Culture 

• Career Growth Opportunities 

What you’ll need for this job: 

RT 2 --

• Associate degree in respiratory care; Bachelor's preferred

• CPR/BLS - American Heart Association 

• Current IL state licensure as a Respiratory Therapist

• Certified Respiratory Therapist (CRT) through NBRC

• ​​(CRT credential and IL state licensure as a Respiratory Therapist required within 6 months of hire)

RT 3 --

• Associate degree in respiratory care; Bachelor's preferred

• 3 years of previous job-related experience

• CPR/BLS - American Heart Association 

• Current IL state licensure as a Respiratory Therapist

• Registered Respiratory Therapist (RRT) through NBRC

• Completion of Neonatal Resuscitation Program (NRP), and Pediatric Advanced Life Support (PALS) within 90 days of hiring

Our Promise to You:

Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues. We are a part of a community which believes in giving back to those we serve.

• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities

• We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Loyola University Medical Center (LUMC) is a four-time Magnet-designated Academic and quaternary medical center. Our perioperative division provides care to over 30,000 patients per year with a diverse range of surgical and procedural specialties and complexity. LUMC seeks passionate Certified Nurse Anesthetists (CRNAs) committed to providing exceptional care. Loyola University Medical Center has a team practice model where the CRNA is a valuable member with autonomy and the potential to exercise full scope of practice. Loyola provides strong mentorship for new graduates and experienced CRNAs as well. Join our supportive, collaborative environment where your career will thrive, and your impact will be profound.

Position highlights

• Immediate benefits
• Flexible Scheduling
• No Call / No Weekends
• Competitive starting salary
• Signing bonus
• Dedicated CME
• Tenured mentors

Qualifications

• MSN or DNP degree in Nursing Anesthesia
• BLS and ACLS certifications
• Current Registered Nurse license in Illinois
• NBCRNA certification
• Nurse Practitioner License in Illinois as an Advanced Practice Provider

Our Commitment to You

Joining Loyola Medicine means becoming part of a community dedicated to compassionate, transformative healing. We are committed to:

• Supporting each other in service
• Communicating openly and respectfully
• Being fully present and accountable
• Trusting and assuming good intentions
• Continuous learning and growth

Join an organization that embodies the spirit of the Gospel in its care and service. Apply today and be part of a team that is making a lasting impact in the lives of our patients and the community!

Pay Range: $265,000 - $285,000 per year

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Trinity Health Benefits Summary

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Come be a part of the transformation happening at Loyola Medicine. New state of the art Regional Clinical Laboratory. The new lab enables greater operational efficiencies, improved turnaround times to support future growth and expansion into emerging technologies and lab testing methodologies.

Hours:

• Full-Time (1.0) FTE
• Evenings; 3:00pm 11:30pm
• Rotating Weekends and Holidays
• Area: Blood Bank
• Location: Maywood, IL

About the role

In this role, the Medical Lab Scientist is responsible for supporting the delivery of patient care by performing laboratory testing that is utilized in the diagnosis, treatment and prevention of disease. This includes waived, moderate and high complexity testing. *Experience with waived, moderate, and high complexity testing in a clinical laboratory setting through education or work experience required*

What you'll do

• Performs all laboratory testing, including the pre-examination phase in accordance with standard operating procedures and accreditation guidelines to support the delivery of patient care.

• Conducts and documents established quality control procedures on analytical tests, equipment, reagents, media, and products; evaluates the results of quality control testing and implements corrective action according to established protocols to ensure the accuracy and quality of patient testing.

Here's what you'll need

Required:

• Bachelor's Degree/OR associate's degree- Medical Laboratory Science Program

• Specific Degree(s): Medical Technology, Medical Technician, Medical Laboratory Science

• Blood Bank experience required

Licensure/Certifications

Preferred:

• Certified Medical Laboratory Scientist (ASCP) or equivalent

• Other: Laboratory certification required (ASCP or HEW)

Perks & Benefits

• Benefits from Day One (Medical and Dental)

• Competitive Shift Differentials 

• Daily Pay NEW

• Career Development

• Tuition Reimbursement

• Participation in the Public Service Loan Forgiveness Program

• 403(b) with Employer Match

• On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)

• Referral Rewards

• Perks Program

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Pay Range: $30.00 – $45.00 per hour 

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. 

Trinity Health Benefits Summary

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our client is actively seeking a Scrum Master to support their growing team based out of Chicago, IL

This opportunity would be 1-2 days onsite per week in downtown Chicago, IL

Top 5 Skill sets

• Agile Dev life cycle
• Verbal and written Communication
• Organization(Project tracking, reporting)
• MS ADO or Jira expertise
• Experience in running large cross functional agile team for cloud native development

Nice to have skills or certifications:

• Certified Scrum Master
• Cloud Practitioner

Description:

• As Scrum Master, you play a key role in the definition, development, implementation, and ongoing improvement of Agile practices (with an emphasis on Scrum) within the organization.
• You will facilitate sprint planning, retrospective, and daily activities related to stand-ups and sprint burn down; as well as maintain relevant metrics that help the team see and understand their progress during a sprint. In this role you'll own and resolve identified impediments.
• You'll help build an environment where continuous deployment/ improvement of the development process is the focus and everyone's common goal is to deliver outstanding software as fast as possible to our customers.
• You will also own the Release planning and related ceremonies & communications.
• As Scrum Master you're responsible for leading the continual Agile transformation and practices as well as promoting accountability and transparency across all levels of the organization.

Site Reliability Engineer

Description and Requirements

About Our Team

We are building Quantum, a next‑generation hybrid AI platform that spans Windows, Android, and cloud. As part of this initiative, we are growing the reliability engineering organization that powers cross‑device Personal AI.

We are hiring Site Reliability Engineers (SREs) to strengthen the reliability, observability, and operational excellence of Qira’s AI systems across device, edge, and cloud. Depending on your strengths, you may be aligned to areas such as Observability, Operations, or Service Reliability.

Works with the speed and creativity of a startup inside— you’ll help build foundational systems with clarity, ownership, and modern engineering practices.

Location: On-site in Chicago, IL. Hybrid (3 days on-site, 2 days remote)

What You Might Work On

As an SRE, you may be responsible for a subset of the following, depending on team placement and skill alignment:

Reliability & Systems Engineering

• Support the reliability, availability, and performance of distributed systems across cloud, edge, and device environments.
• Help define, measure, and monitor SLIs and SLOs for core services.
• Identify reliability risks and collaborate with senior engineers on mitigation plans.

Operational Excellence

• Participate in on‑call rotations and assist with incident response and post‑incident reviews.
• Contribute improvements to runbooks, automation, and tooling that reduce alert noise and operational toil.
• Help enhance detection, alerting, and response workflows.

Observability & Insight

• Implement and improve telemetry using OpenTelemetry, Grafana, and related tools.
• Build dashboards and tools that improve visibility into system health and AI service behavior.
• Ensure observability data is complete, accurate, and actionable.

Deployments & Change Safety

• Support safe, reliable deployment workflows including canaries, staged rollouts, and automated rollbacks.
• Assist in improving CI/CD systems and deployment tooling.

Collaboration & Best Practices

• Work closely with senior SREs, DevOps engineers, AI/ML teams, and platform engineers.
• Contribute to reliability reviews, operational readiness checks, and cross‑team projects.
• Advocate for modern SRE and DevOps practices within the organization.

Basic Qualifications

• 4+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or production systems operations.
• Bachelor’s Degree in Computer Science, Engineering, or related technical field (or equivalent practical experience).
• Foundational experience supporting distributed systems in production.
• Ability to write scripts or tools in Python, Go, Bash, or similar languages.
• Solid understanding of Linux systems, networking basics, and system performance fundamentals.
• Experience with cloud platforms (Azure preferred, AWS or GCP acceptable).
• Familiarity with monitoring/observability (metrics, logs, tracing).
• Experience with containers and Kubernetes.

Preferred Qualifications

• Experience with OpenTelemetry instrumentation and telemetry pipelines.
• Hands‑on experience with Grafana, Prometheus, Loki, or Tempo.
• Exposure to AI/ML systems, inference services, or data‑intensive workloads.
• Experience contributing to CI/CD processes and deployment automation.
• Familiarity with hybrid architectures spanning device, edge, and cloud.
• Passion for automation, reliability, and operational excellence.

What Success Looks Like

• Systems become easier to operate, observe, and trust.
• Alerts are more accurate and actionable.
• On‑call load decreases through thoughtful automation and improvements.
• Deployment workflows become more reliable and repeatable.
• You grow toward deeper ownership and technical leadership within the reliability engineering organization.

Director of AI

Location: Chicago, IL (Remote Eligible – must be US based)

Salary: $250,000 – 280,000 base + bonus

We’re partnering with a global education technology company undergoing a major transformation from a traditional publisher into a data and AI driven digital learning platform. The organization is investing heavily in AI and advanced data capabilities to deliver personalized learning experiences at global scale.

They are hiring a Director of AI to lead a team of AI researchers and data scientists responsible for developing and deploying advanced machine learning and Generative AI solutions across the enterprise.

The Role:

This is a highly strategic role that combines technical leadership, team management, and hands-on architectural oversight. The Director of AI will help define the long-term AI roadmap while working closely with product, engineering, and business stakeholders to bring production AI systems to life.

What you’ll do:

• Lead and grow a team of AI researchers and data scientists, providing technical mentorship and career development
• Define and execute the AI strategy and roadmap, with a strong focus on Generative AI capabilities
• Partner with product, engineering, and business teams to identify high-impact AI opportunities
• Oversee the design, development, and deployment of production-grade AI and ML systems
• Translate complex technical work into clear insights for both technical and executive stakeholders
• Manage project timelines, priorities, and team resources to ensure successful delivery of AI initiatives

What They’re Looking For

• PhD in Artificial Intelligence, Data Science, Computer Science, or a related technical field
• 8+ years of experience in AI, machine learning, or data science
• Proven experience leading teams of AI researchers or data scientists
• Deep expertise in machine learning, AI systems, and Generative AI technologies
• Strong communication skills with the ability to present technical concepts to senior leadership
• Experience collaborating cross-functionally with product, engineering, and business teams

Nice to Have

• Experience deploying Generative AI solutions in production environments
• Experience working in large-scale technology or digital product organizations
• Exposure to education technology or learning platforms

This role offers the opportunity to shape the AI strategy for a global platform impacting millions of learners worldwide, while leading a highly technical team working on cutting-edge machine learning systems.

Work Location: Chicago - Hybrid (Hybrid work: Tues-Thurs in the office. Monday & Friday remote)

Work Schedule: Normal CST business hours, Monday to Friday

Role Overview

We are seeking detail-oriented individuals to support the Search Log Quality (SLQ) systems through a combination of system monitoring, technical debt reduction, and quality assurance. You will play a critical role in maintaining the health of our logging infrastructure, resolving visual element ownership, and helping to reduce the tech debt in our codebase.

Key Responsibilities

Responsibilities may vary according to the designated track; however, the following tasks are representative of the role:

SLQ Monitoring & Triage: Perform first-level triage for system errors, maintain and enhance SLQ monitors, and conduct audits to standardize filtering.

Visual Elements (VE) Maintenance: Resolve ownership staleness bugs, update metadata/screenshots for active VEs, and identify/cleanup unused tags.

Infrastructure & Code Migration: Assist in migrating logging code to new frameworks (e.g., log routing), refactoring C++ logic, and transitioning frontend tools from React to Boq Wiz.

Quality & AI Verification: Validate AI-generated boilerplate code and VE suggestions, and conduct human evaluations for internal tools like Seeker and Sherlog.

Documentation: Analyze documentation gaps by grouping common technical questions and creating "canonical bug" collections for training.

Candidate Requirements

To be considered for this role, applicants must possess the following foundational qualifications:

A Bachelor’s degree or a comparable level of practical professional experience.

At least 3 years of software development experience using one or more languages (or 1 year for those with an advanced industry-related degree).

2 years of applied or academic experience working with algorithms and data structures.

Desired Technical Background

Advanced proficiency in SQL and Go.

Practical coding experience with at least one of the following: Java, C++, or Kotlin.

Understanding of distributed systems, RPC infrastructure, multi-threading, and asynchronous programming.

Proven ability to troubleshoot and identify root causes for production-level issues.

Professional & Interpersonal Skills

Excellent communication and cross-functional collaboration abilities.

Resourceful approach to problem-solving in high-velocity environments.

A proactive mindset and enthusiasm for learning

Job Title: Azure Architect

Location : Chicago, IL (Onsite Role-5 Days Onsite Per week)

Duration : 12+ Months Contract

Teams Meeting Interview

Job Description:

Required Skills:

• Experience with Azure Shell scripting/PowerShell scripting
• Exposure to multiple, diverse technologies and processing environments
• Knowledge of all components of technical architecture
• Strong understanding of network architecture and application development methodologies
• Strong understanding of SOA, object-oriented analysis and design, and/or client/server
• Strong client-facing consultative skills, able to act as a customer advocate;
• Understanding of Windows Server architecture –Windows 2016, Windows 2019 and IIS;
• Understanding of Linux Server architecture – RHEL, Oracle Linux, Amazon Linux, etc.
• Experience with containers (Docker) and orchestration (Kubernetes) technologies;
• Familiar with one or more server-side scripting languages (e.g. PowerShell, Python, Bash)
• Familiarity with server hardware selection, design and troubleshooting;
• Understanding of High Availability and Networked Storage solutions including Clustering, Failover and Disaster Recovery products and concepts such as MS Clustering Services, Load Balancing, Routers, LUNS, SAN and NAS;
• Understanding of application layer protocols, such as HTTP/S, TCP/IP, UDP and Web sockets;
• Demonstrated abilities with SSO-related software such as AADConnect, ADFS, Ping Identity, OpenSSO, oAuth, Okta or other SAML & OpenID Connect providers;
• Understanding of Web application security and concepts, such as Ticketing, header injection, XSS, SSL, HTTPS, Kerberos, certificates, Active Directory, LDAP, reverse proxies and firewalls;
• Hands on experience designing and deploying complex solutions in Azure, AWS, Google Cloud or other cloud providers;
• Excellent presentation and communication skills to technical and non-technical audiences

Be a part of our success story. Launch offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. Through competitive salaries, outstanding benefits, internal advancement opportunities, and recognized community involvement, you will have the chance to create a career you can be proud of. Your new trajectory starts here at Launch!

The Role:

Launch is actively seeking a visionary Solutions Architect / Principal Software Engineering Lead (AI) to design and deliver modern engineering and applied AI solutions across client engagements. This role blends deep hands‑on engineering, architectural leadership, AI system design, and client advisory. You will operate across system design, production‑grade engineering, multi‑agent architectures, cloud platform strategy, and the development of Launch’s AI practice.

Responsibilities Include:

Architecture & Technical Strategy

• Define the technical direction for client engagements end-to-end: discovery, design, build, and production hardening.
• Assess client technology ecosystems and identify high-impact opportunities for AI/ML integration.
• Lead architecture reviews, design sessions, and technology selection across cross-functional stakeholder groups.
• Translate ambiguous business problems into concrete engineering plans with clear scope, milestones, and risk callouts.

AI Engineering & Delivery

• Architect production agentic systems including multi-agent orchestration, agent harnesses, skill/tool composition, human-in-the-loop checkpoints, and inter-agent communication protocols (e.g., A2A, MCP).
• Build and govern MCP server ecosystems: design, deploy, and secure Model Context Protocol integrations connecting AI agents to enterprise data sources, internal APIs, and third-party platforms.
• Define agent skill and capability frameworks including reusable skill libraries, prompt engineering standards, and evaluation harnesses for consistent agent behavior across engagements.
• Architect RAG pipelines, fine-tuning workflows, and model lifecycle infrastructure (training, serving, experiment tracking) as foundational components of agentic systems.
• Integrate AI platforms and APIs (Azure OpenAI, Amazon Bedrock, Anthropic, Vertex AI) into production systems with enterprise-grade reliability, cost governance, and observability.
• Establish AI-native development practices: embed tools such as Claude Code, Cursor, and GitHub Copilot into team workflows with standards for AI-assisted code review, test generation, and documentation.
• Design evaluation and observability infrastructure including LLM eval frameworks, red-teaming, behavioral drift detection, and production monitoring across tool call chains, latency, and failure modes.
• Apply responsible AI governance: define guardrails, access controls, and audit patterns for agentic workflows in enterprise environments including scope containment and escalation paths.

Hands-On Engineering

• Write production code and lead by example — this role requires someone who is still close to the code.
• Design cloud-native architectures across multiple hyperscalers (AWS and Azure primarily) microservices, event-driven systems, serverless, and containerized workloads.
• Define and implement infrastructure-as-code using tools such as Terraform, Pulumi, CloudFormation, or Bicep.
• Design and optimize CI/CD pipelines, GitOps workflows, and container orchestration using Docker and Kubernetes.
• Establish observability and reliability practices using tools such as Datadog, Prometheus, Grafana, CloudWatch, or Azure Monitor.
• Drive security-by-design across the delivery lifecycle including IAM, network architecture, secrets management, and compliance automation.

Leadership & Client Advisory

• Lead engineering teams ranging from small squads to 10+ person delivery teams, scaling leadership approach to the needs of each engagement.
• Mentor and develop engineers at all levels through code reviews, pairing, and design coaching.
• Operate as a trusted advisor to client technical leadership and executive stakeholders. Communicate trade-offs clearly and build confidence.
• Influence without direct authority — driving alignment across cross-functional teams through technical credibility and stakeholder management.
• Lead discovery and requirements elicitation, surfacing the underlying business need beyond the stated request.
• Produce clear written artifacts: technical proposals, architecture decision records, SOWs, and executive-level status communication.
• Grow client relationships and identify follow-on opportunities through proposal contributions and delivery-driven account expansion.
• Contribute to Launch's growth — practice development, thought leadership, and hiring.

Qualifications:

Must-Haves:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• 10+ years in software engineering with demonstrated experience in architecture and technical leadership roles.
• 3+ years hands-on with AI/ML in production. Broad fluency across generative AI (LLMs, RAG, fine-tuning, agents), MLOps (model serving, pipelines, experiment tracking), and AI-integrated product development.
• Consulting or client-facing delivery experience with a proven ability to integrate into client organizations and establish credibility with technical and executive stakeholders.
• Full-stack engineering capability across frontend, backend, infrastructure, and data layers. Proficiency in multiple modern languages (e.g., Python, TypeScript/Node.js, C#/.NET, Java, or Go) with the ability to move between them as engagements require.
• Multi-hyperscaler depth across AWS and Azure, including their respective AI/ML service ecosystems (Bedrock, SageMaker, Azure OpenAI, Azure ML). GCP experience is a plus.
• Strong fundamentals in distributed systems, event-driven architecture, API design, and DevOps/platform engineering.
• Experience leading engineering teams in agile delivery environments.
• Business acumen with the ability to connect architecture decisions to cost, timeline, and organizational impact.
• Executive presence and communication skills effective with both technical and non-technical audiences.
• Proven ability to operate in ambiguous environments and adapt to diverse client cultures.

Strong Differentiators

• Experience contributing to the development of AI engineering practices, reusable frameworks, or internal accelerators within a consulting or enterprise environment.
• Experience advising C-suite or VP-level stakeholders on AI strategy, investment prioritization, and organizational readiness.
• Depth with agentic AI frameworks (LangChain, LangGraph, LangSmith, LlamaIndex, Semantic Kernel, CrewAI) and emerging standards like MCP (Model Context Protocol).
• Experience with enterprise data platforms (Databricks, Snowflake, BigQuery) in the context of AI/ML workloads.
• Cloud architecture certifications across AWS and Azure (AWS SA Professional, Azure Solutions Architect Expert).
• Published writing, open-source contributions, or conference speaking that demonstrates thought leadership in AI or software architecture.
• Domain depth in industries such as healthcare, financial services, retail, or public sector.

Compensation & Benefits:

As an employee at Launch, you will grow your skills and experience through a variety of exciting project work (across industries and technologies) with some of the top companies in the world! Our employees receive full benefits—medical, dental, vision, short-term disability, long-term disability, life insurance, and matched 401k. We also have an uncapped, take-what-you-need PTO policy. The anticipated base wage range for this role is $190,000 to $230,000. Education and experience will be highly considered, and we are happy to discuss your wage expectations in more detail throughout our internal interview process.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Location: Chicago, IL

It is a Hybrid role in Chicago, IL

Job Description

Role Overview

The Guidewire Senior Business Analyst / Functional Lead is responsible for leading requirements, functional design, and end‑to‑end solutioning across Guidewire applications (PolicyCenter, BillingCenter, ClaimCenter). This role works closely with business stakeholders, architects, technical teams, and QA to ensure successful delivery of Guidewire implementations and enhancements.

The Senior BA/Functional Lead provides domain expertise, drives requirement clarity, ensures alignment across teams, and often leads small functional pods within Guidewire programs.

Key Responsibilities

Business Requirements & Functional Analysis

Lead requirement‑gathering sessions with business users, SMEs, product owners, and underwriting/claims/billing teams.

Translate business needs into clear functional requirements, user stories, acceptance criteria, and workflows.

Analyze current‑state and future‑state processes; identify gaps and recommend optimal solutions.

Create functional specifications, process maps, BRDs/FRDs, and configuration requirements for Guidewire modules.

Guidewire Functional Leadership

Serve as the functional expert for PolicyCenter, BillingCenter, or ClaimCenter based on project needs.

Guide configuration teams on field changes, business rules, rating logic, questionnaires, underwriting rules, billing plans, claims transactions, and workflows.

Validate that designs align with Guidewire out‑of‑the‑box capabilities and recommend appropriate extensions when needed.

Support design discussions with technical architects, integration teams, and data teams.

Required Skills & Experience

12+ years of experience as a Business Analyst, with at least 3-5 years in Guidewire implementations.

Strong functional expertise in one or more Guidewire products:

PolicyCenter (UW, Rating, Product Model, Policy Transactions)

BillingCenter (Billing Plans, Payments, Invoicing, Delinquency)

ClaimCenter (FNOL, coverage validation, reserves, payments, recovery)

Strong understanding of P&C insurance domain (underwriting, policy, billing, claims).

Experience writing user stories, functional specs, and acceptance criteria in Agile environments.

Ability to lead functional teams and collaborate closely with architects, developers, and QA.

Strong proficiency in tools like Jira, Confluence, Visio, Excel, and Agile management tools.

Preferred Qualifications

Guidewire Business Analyst or Specialist certifications.

Experience with Guidewire Cloud or cloud transformation programs.

Knowledge of SQL, data analysis, and API/integration patterns.

Experience with rating engines, product configuration, or third‑party integrations."

The base compensation range for this role in the posted location is: 140,000 to 150,000

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)

Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)

Life and disability insurance

Employee assistance programs

Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.