Jobs in Chaska Carver County, MN

About the Job

Company Description

KEB America, headquartered in Shakopee, Minnesota, is a leading manufacturer of industrial automation products, including industrial PCs, HMIs, I/O modules, VFDs, servo and induction motors, integral gearmotors, and clutches and brakes. The company operates a 150,000 sq. ft. ISO 9001:2015 certified facility, providing full design, assembly, and manufacturing services.

KEB America is part of the global KEB Automation KG network, which includes four production sites, ten subsidiaries, and 30 sales and service centers worldwide. With more than 1,500 employees globally, including approximately 125 team members in the U.S., KEB delivers innovative, high‑quality automation solutions to customers around the world.

Role Description

KEB America is seeking a Quality Assurance Engineer – Manufacturing for a full‑time, on‑site role based in Shakopee, MN. This position is responsible for coordinating and supporting quality improvement initiatives, assisting with the Quality Management System, and analyzing data to drive continuous improvement.

The Quality Assurance Engineer will support a wide range of activities within the Quality Department and is expected to have a solid working knowledge of inspection tools, measurement equipment, and manufacturing quality processes.

Qualifications

Education & Experience

• Bachelor’s degree in Engineering or a related field
• 2+ years of engineering experience preferred; prior Quality Engineering experience is a plus
• Familiarity with manufacturing environments and quality systems

Technical Skills

• Working knowledge of SAP or other ERP systems
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Basic math skills, including standard and metric measurements
• Knowledge of Statistical Process Control (SPC)
• Ability to read and interpret blueprints, technical data, instruction manuals, and test procedures
• Basic understanding of inspection equipment such as calipers, micrometers, and related tools
• Knowledge of KEB products and functions preferred (training provided)

Analytical & Problem‑Solving Skills

• Strong analytical thinking and problem‑solving abilities
• Ability to troubleshoot effectively and identify root causes
• Ability to perform accurate, detail‑oriented work at a fast pace
• Ability to follow work instructions precisely

Communication & Interpersonal Skills

• Clear and effective written and verbal communication skills
• Ability to build strong customer relationships and rapport
• Comfortable speaking on the phone for extended periods
• Ability to resolve conflicts professionally while maintaining composure in stressful situations

Work Style & Professional Attributes

• Strong organizational skills with the ability to prioritize and manage multiple tasks concurrently
• Effective time management skills, including managing one’s own time and, when necessary, others’
• High level of integrity and professionalism
• Ability to see and work with small parts, with or without reasonable accommodation

Additional Job Application Terms

This job is part of LinkedIn’s Full-Service Hiring beta program. Eligibility is limited to candidates located in and performing services in the United States, excluding those based in Alaska, Hawaii, Nevada, South Carolina, or West Virginia.

We’re committed to making our hiring process as smooth and timely as possible, and we understand that waiting to hear back can add to the anticipation. If you’re a potential fit, our team will reach out within two weeks to progress you to the next stage. If you don’t hear from us in that time, we encourage you to explore other opportunities with our team in the future, and we wish you the very best in your job search.

Job Title: Supply Chain Manager

Department: SG&A

Status: Full Time – Exempt

Reporting To: Global Operations Support Leader (CEO Interim)

Position Purpose:

The Supply Chain Manager is responsible for overseeing and managing the entire supply chain of the organization, including international sites. This role involves planning, coordinating, and optimizing the flow of goods, services, information, and finances from the point of origin to the point of consumption. Additionally, they will anticipate disruptions and establish effective plans to address challenges in the supply chain.

Key Responsibilities:

Team Leadership

• Lead and develop the supply chain team, including training, performance management and more
• Foster a collaborative and efficient working environment
• Set performance goals and conduct regular reviews with team members

Operations

• Oversee all aspects of supply chain operations, including procurement, inventory management, and logistics
• Challenge the status quo to Identify, implement and document process improvements to enhance efficiency and reduce costs

Supply Chain Strategy

• Develop and implement supply chain strategies for planning, sourcing, manufacturing, delivery, disposal, etc. and align it with business goals and the S&OP process
• Monitor market trends and performance metrics to adjust strategies as needed

Shipping and Receiving

• Oversee all inbound and outbound shipping activities
• Ensure that shipments are accurately documented, tracked, and delivered on time
• Manage receiving processes to verify the quantity and quality of materials received

Risk Management

• Address supply chain disruptions promptly and ensure team manages to completion
• Mitigate risks related to sourcing, transportation and production

Vendor Relations

• Collaborate with suppliers to ensure timely delivery of materials
• Negotiate contracts, develop and manage relationships with suppliers
• Present and monitor supplier scorecards on a recurring basis, present corrective actions as needed

Data Analysis

• Analyze supply chain data to identify areas for improvement
• Implement cost-effective solutions and process enhancements based on data
• Prepare and present regular reports on supply chain performance to senior management

Quality Control

• Ensure compliance with quality and safety standards
• Monitor product quality throughout supply chain

Inventory Management

• Maintain optimal inventory levels to prevent shortages or excess stock
• Coordinate storage and distribution efficiently

Education, Qualifications and Experience:

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
• Minimum of 5 years of experience in supply chain management
• Strong leadership and team management skills
• Strong knowledge of procurement, logistics, inventory management, and distribution
• Excellent negotiation, communication and interpersonal skills
• Detail oriented with a focus on accuracy and efficiency
• Excellent communication and interpersonal skills
• Experience with supply chain management software and tools
• Strong analytical and problem-solving abilities
• Ability to work in a fast-paced environment and manage multiple priorities

Preferred Qualifications:

• Certification in supply chain management (e.g., APICS, CSCMP).
• Experience in medical manufacturing industry

Working Condition and Health & Safety:

• Heated and air-conditioned office environment
• Employee is required to use appropriate PPE including, but not limited to, nitrile or latex gloves, lab coat, hair bonnet, shoe covers, beard cover, safety glasses, hearing protection, face shield, or respiratory mask while working in a lab or manufacturing space

Harland Medical System’s commitment to ensure employee health and safety is a priority. Personnel engaged in manufacturing shall obtain training required by ISO 13485, FDA 21 CFR part 820, FDA 21 CFR part 210 & 211, and Harland Medical System’s internal procedures, where deemed appropriate per assigned job functions.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand and walk on level surfaces for a prolonged period of time. The employee is frequently required to talk and hear; use hands to finger, handle or feel; and reach with hands and arms above shoulder height and below the waist. This position may occasionally be exposed to areas that require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection.

• Pay Range: $27.00 to $35.00 (DOE) Plus Shift Premium
• Shift: Sunday to Thursday, 10:00PM-6:30AM start time
• $4000 Sign On Bonus (half paid at 90 days and half paid at 180 days)
• Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
• Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

• Perform preventative maintenance and repairs on trailers and their refrigeration systems.
• Perform preventative maintenance and repairs on Class 8 tractors
• Perform simple and complex mechanical and electrical repairs.
• Must be able to perform the following repairs without supervision:
  • Diagnose, remove, repair, replace or rebuild:
    • clutches
    • water pumps
    • tires
    • tractor suspension
    • minor body repairs
    • rear differentials
    • drive lines
    • transmissions
    • wheel seals
    • brake systems
• Diagnose and tune up or make repairs on diesel engines.
• Perform axle alignments on trailers.
• Troubleshoot cooling systems.
• Conduct diagnostic tests.
• Cut or weld using cutting torch and welding machine.
• Read, understand and use service bulletins and technical manuals.
• Maintain shop tools.
• Complete all paper work and computer input.
• Comply effectively with company work and safety rules.
• Effectively communicate both written and orally with supervisor and peers.
• Follow directions.
• Work independently and in a team environment.
• Be trained and certified to operate any required equipment within 30 days after hire.
• Comply with company attendance policy.
• Maintain a flexible work schedule to meet the changing needs of the job. Must be available for shop on-call rotation, and able to do road calls using a company vehicle.

• Have High School Diploma or GED. Trade school graduate in heavy duty diesel repairs, and/or refrigeration
  classes is preferred. Beginning level is preferred.
• Have 1-2 years job experience on diesel repairs, tractor- trailer, refrigeration maintenance and repairs.
• One year documented experience in fleet maintenance or one-year employment with company at upper scale of Class C Technician.
• Possess basic hand tools (up to ½" drive) and tool storage.
• Possess or acquire within 1 year from date of hire a current ASE certification in Medium/Heavy Truck Preventative Maintenance Inspection (PMI) (Test T8).
• Possess a Valid Class C Driver's License. A Class A license is preferred but not required.
• Stand, walk, bend, stoop, push, pull, grasp and reach above the head for extended periods of time.
• Preferred certifications:
  • Certification in Transportation Refrigeration.
  • Brake Systems and components.
  • Tractor A/C Refrigeration and Freon Recovery (609 license required).
  • Trailer Refrigeration 608 license required if working on trailer units.
  • Heavy Duty electrical diagnostics and repairs.
  • Prefer ASE Certification in heavy duty mechanics and Cummins or Detroit certification.
• This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.

• Teamwork oriented
• Organized
• Problem solver
• Detailed

With history dating back to 1856, American National Bank is one of the largest privately owned banks in Nebraska with branch locations in the region with locations in Nebraska, Iowa and Minnesota. We believe in doing. By joining forces with local businesses, charitable organizations and our team members, we are proud to be part of the momentum that keeps the community around us building and growing. Together we can be the catalyst for making great things happen. Join our company to be a part of this inspirational movement and learn how we can grow your career.

Together, we can do more for your future...

At American National Bank, we provide our team members with comprehensive benefits to do more for you and your family.

We offer:

• 
  
• Competitive base compensation with additional performance-based annual earning potential
  
• Career growth potential built into every role
  
• 401(k) Investment Plan with up to 4% match by ANB with immediate vesting and profit sharing*
  
• No cost Life Insurance with benefit 2x base salary (subject to cap), with ability to purchase additional coverage
  
• Paid Time Off, Paid Holidays and Paid Volunteer Time
  
• Medical Insurance with signification premium contribution by ANB, with Wellness Plan Support*
  
• Dental Insurance with significant premium contribution by ANB*
  
• Additional Insurance options to meet personal needs: Vision, Pet Care, Critical Illness, Accident, Income, and Identity Theft Protection*
  
• Tuition Reimbursement*
  
• Gym Membership Reimbursement*
  
• Discounts on Banking and Financial needs
  

*Eligibility Criteria Apply

The Lead Teller maintains an accurate record of all cash exchanges and balancing of the vault to include ordering and tracking required levels of cash and orders of cash from the Federal Reserve Bank. They are responsible for timely completion of branch certification, serves as role model for new staff, right-hand for branch manager, and provides direction on the teller line and approval or over-ride authority for transaction and cash disbursement.

Schedule: Full-time Monday-Friday 8:00am to 5:00pm and rotating Saturdays from 8:45am-12:15pm.

Essential Job Duties & Responsibilities

• 
  
• Consistently provides high quality client service while effectively processing transactions and supporting sales.
  
• Maintains accurate records of all cash exchanges and balancing of the vault to include ordering and tracking required levels of cash.
  
• Responsible for timely completion of branch certification.
  
• Provides direction to the teller line and approval or over-ride authority for transaction and cash disbursement.
  
• Records all transactions, prepares daily settlements of teller cash, and proofs transactions according to branch procedures.
  
• Processes transactions for various bank products and services including the following: deposits, withdrawals, loan payments, cashier checks, money orders, and credit card cash advances.
  
• Performs clerical duties such as answering calls, processing incoming mail and deliveries, filing, and typing.
  

Experience and Education

• 
  
• A minimum of one year of demonstrated cash handling experience, preferably in a Teller role.
  
• Basic knowledge of branch operations; related experience may be considered.
  
• Previous lead or supervisor experience, preferred.
  
• Previous sales experience, preferred.
  
• In pursuit of a high school diploma or its equivalent is required.
  

The expected starting range for this role is $19.00-$23.00 per hour. Compensation decisions will be based on factors such as experience, qualifications, and education, which may determine where within the range the starting pay will fall.

• 
  
  
• Deliver a highly personalized and consultative customer experience across in-person, phone, and digital channels.
  
  
• Conduct deeper financial conversations to understand short and long-term needs and recommend appropriate deposit, lending, and digital solutions.
  
  
• Serve as a trusted resource for service and account support.
  
  

• 
  
  
• Open and service consumer and small business deposit and loan accounts; complete account maintenance and ensure accuracy of documentation.
  
  
• Process deposits, withdrawals, payments, transfers, official checks, and related financial transactions.
  
  
• Assist with debit/ATM issuance, safe-deposit access, check orders, foreign currency exchange (as applicable), and digital banking troubleshooting.
  
  

• 
  
  
• Identify opportunities to expand relationships through product recommendations, financial education, and proactive outreach.
  
  
• Use available reports and tools to identify customer needs, product gaps, and targeted calling opportunities.
  
  
• Contribute to the achievement of business objectives by conducting internal and external sales calls and other business development activities.
  
  
• Refer customers to internal specialists (mortgage, commercial banking, wealth) to ensure a comprehensive financial experience.
  
  
• Meet and exceed assigned individual and branch-level sales, service, and referral goals.
  
  

• 
  
  
• Educate customers on loan options.
  
  
• Prepare and process loan applications within authority.
  
  
• Maintain compliance in all lending interactions.
  
  

• 
  
  
• Research and resolve account discrepancies and issues.
  
  

• 
  
  
• Adhere to regulations and operational standards.
  
  
• Support teller and vault operations as needed.
  
  

• 
  
  
• Participate in team huddles and branch initiatives.
  
  
• Represent Nicolet in community outreach.
  
  

• 
  
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
  
• Performs all other duties as assigned.
  
  

• 
  
  
• High school diploma or equivalent.
  
  
• 2 years customer service/cash handling; banking preferred.
  
  

• 
  
  
• Medical, Dental, Vision, & Life Insurance
  
  
• 401(k) with a company match
  
  
• PT0 & 11 1/2 Paid Holidays
  
  

Do you want to become a surrogate? We are now offering a sign on bonus to all qualified and matched surrogates that sign contracts. The first step is to fill out our surrogate application. A fertility specialist will contact you to continue the process. For intended parents interested in surrogacy to start or grow their families please contact us today. The surrogacy process is complex, but we will be with you every step of the way. Call today to get started.

Women who may have the ability to produce eggs but are unable to use their uterus or do not have a uterus, may consider a surrogate. A donated egg may also be used with the surrogate in the event a woman cannot produce her own eggs or her uterus is not intact or insufficient to carry a pregnancy. In either case, the husband's sperm, if viable, may be used.

Using an egg donor unrelated to the surrogate carrier eliminates any biological tie. The egg of the surrogate is never used as part of the assisted reproduction process, so that a surrogate is never in the position of delivering her own biological child.

The basic requirements of a woman to serve as a surrogate are:

• Emotionally stable
• Responsible
• In good physical health
• Non-smoker
• Has had at least one successful pregnancy
• Is capable of carrying a child to full term

A woman is not required to fall within a particular age range to serve as a surrogate, but most intended parents prefer a surrogate under the age of 40. For more information on surrogacy please see the documents on the left side of this page.

In Texas, there is a judicial process for validating the Gestational Contract (the contract between the intended parents and the surrogate). Included within the various requirements for having a Gestational Contract validated by a Texas court is that the intended parents must be married and the surrogate must have previously carried a child to term. Additionally, there are residency requirements that apply to either the surrogate or the intended parents, but not both.

Compensation for a surrogate services generally starts in the range of $35,000 - $40,000, for base compensation with over all fees up to 70k, in many cases. The amount of compensation is dependent upon a variety of factors, including, but not limited to, whether the surrogate carries twins, what procedures a surrogate is required to undergo and whether the delivery is vaginally or by cesarean section.

Job Title: Manufacturing Engineer

Department: Coating Services

Status: Full Time - Exempt

Reporting To: Director of Operations / X40 Production Manager

Position Purpose:

We are seeking a proactive and technically skilled Manufacturing Engineer to support and improve manufacturing processes applied to customer-supplied medical devices. This individual will be responsible for process improvement, leading root cause investigations, working closely with cleanroom operators across shifts, and serving as a key technical liaison with both internal teams and external customers. This role requires up to 25% international travel to support HMS production sites, audits, process transfers, and troubleshooting.

Responsibilities:

Production Support & Engagement

• Build strong relationships with production staff and foster a culture of collaboration and continuous improvement
• Monitor and adjust key process variables to ensure product consistency and high-quality output
• Assist with new process transfers from Method Development to Production

Process Improvement

• Continuously improve coating processes (e.g., dip, plasma)
• Apply Lean principles to manufacturing processes (eliminate waste in the manufacturing process and apply innovative systems to improve company workflows)
• Maintain and revise technical documentation including SOPs, work instructions, and validation of PQ protocols
• Perform internal audits on manufacturing lines
• Analyzing production data to identify areas for improvement in efficiency, cost, and quality.

Root Cause Analysis & Technical Problem-Solving

• Lead structured, cross-functional, root cause investigations for coating-related defects or process deviations using methodologies such as 5 Whys, Fishbone Diagrams, and DMAIC
• Act as the technical lead during customer escalations, investigations, and audits related to coating performance or compliance related to manufacturing
• Drive the implementation of corrective and preventive actions (CAPAs) and ensure timely documentation and communication of findings

Compliance & Documentation

• Ensure manufacturing processes comply with ISO 13485 and internal QMS requirements
• Support and lead validation activities for new and modified processes
• Maintain accurate and compliant documentation to support audits and regulatory inspections
• Implementing and monitoring quality control procedures to ensure products meet customer spec.

Support and/or perform other duties as required

Education, Qualifications & Experience:

• Bachelor’s degree in Engineering (Mechanical, Industrial, Manufacturing) or a related field
• 5+ years of experience in manufacturing engineering, industrial engineering, or process engineering role, preferably in a regulated medical device or pharmaceutical environment
• Lean / Six Sigma Green Belt or higher preferred.
• Demonstrated expertise in leading root cause investigations and communicating findings directly to customers
• Experience working in or supporting cleanroom operations and collaborating with production operators
• Knowledge of coating processes and surface treatments for medical devices is strongly preferred
• Familiarity with process validation, GMP, and ISO 13485
• Excellent interpersonal and communication skills – comfortable interfacing with both customers and shop floor teams.
• Proficiency in CAD/CAM software (or similar): Ability to use computer-aided design and manufacturing software for design and simulation.

Working Conditions and Health & Safety:

• Heated and air-conditioned office environment
• ISO Class 7 Cleanroom
• Laboratory
• Employee is required to use appropriate PPE including, but not limited to, nitrile or latex gloves, lab coat, hair bonnet, shoe covers, beard cover, safety glasses, hearing protection, face shield, or respiratory mask while working in a lab or manufacturing space.

Harland Medical System’s commitment to ensure employee health and safety is a priority. Personnel engaged in manufacturing shall obtain training required by ISO 13485, FDA 21 CFR part 820, FDA 21 CFR part 210 & 211, and Harland Medical System’s internal procedures, where deemed appropriate per assigned job functions.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit for prolonged period of time. The employee is frequently required to talk and hear; use hands to handle or feel; and reach with hands and arms above shoulder height and below the waist. Using proper lifting techniques, the employee must be able to lift up to 40 lbs.

Position: Production Supervisor (2nd Shift)

Reports to: Director of Operations

Salary Range: $80,000 - $95,000

Position Role Type: Onsite

Location: 104 Peavey Road, Chaska, MN 55318

Purpose of Position:

We are seeking a Production Supervisor I to help us continually aspire to our purpose and mission by ensuring the efficient day-to-day operation of a manufacturing shift of highly engaged personnel. This role is responsible for developing and maintaining an energized environment, where employees work together to safely produce quality products that meet or exceed our customer’s requirements.

Responsibilities:

• Maintain high level of visibility with production staff. Use hands-on approach to communicate daily goals and involve production staff in problem solving.
• Develop a high-performance work team with high levels of worker morale, satisfaction, and performance.
• Create and maintain a respectful work environment by listening, seeking facts to support decisions, managing one's own reactions, and addressing unacceptable behavior.
• Help production staff rise-up, improve and develop through performance management. Provide coaching and performance communication to support individual development. Collaborate with workforce to create individual development plans.
• Review general status of production schedules to identify and resolve problems.
• Look ahead in the schedule to identify any future pain points and mitigate prior to hitting shop floor.
• Lead daily fast-response meeting.
• Ensure the desired product quality levels are achieved through use of standard work and training to those standards, training in operation and inspection techniques, and use of tools/data.
• Support and implement new, customer-focused processes in accordance with lean principles and practices. Provide training and coaching to improve standard work, work center organization (5S), and housekeeping. Actively provide change leadership as required.
• Support and foster an environment of continuous improvement by encouraging production staff to challenge existing processes and implement solutions that enhance the overall effectiveness of the operation.
• Support production staff in understanding company policies and practices.
• Maintain time, attendance, vacation, and production records.
• Take ownership of process related problems and support production staff in taking corrective action to improve the overall performance of the team.
• Communicate with and listen to production staff daily regarding work team performance, strategic initiatives, policy changes, safety, quality, etc.
• Communicate with other supervisors and appropriate personnel regarding equipment, safety, work center schedules, company policies and practices, performance improvement plans, etc.
• Hire and retain a diverse, highly qualified staff and provide ongoing performance feedback. Maintain a safe and professional work environment.
• Improve product quality, labor efficiency, and throughput using lean manufacturing concepts.

Qualifications:

• Bachelor’s degree in Business, Engineering, or related field; or equivalent work experience and knowledge.
• 2-3 years of experience working in a manufacturing environment
• Familiarity with Lean manufacturing methodology preferred
• Experience in identifying and driving operational change and excellence.
• Ability to work effectively within a team in a fast-paced changing environment.
• Strong verbal and written communications
• Multi-tasks, prioritizes and meets deadlines in timely manner.
• Strong organizational, planning, and follow-up skills and ability to hold others accountable.

Company:

Super Radiator Coils is a leading manufacturing company in the niche market of commercial and industrial heat exchangers serving several industries including: power generation, HVAC equipment, chemical producers, petroleum operations, pharmaceuticals, pulp and paper companies, and food processing equipment. Our production facility is a clean, safe, climate controlled environment. Super Radiator Coils is a stable, privately held company with a long-term view to invest and build. This unique company is large enough to have the resources to pursue opportunities, yet small enough to be nimble. Find out why our parking lot is full of signs recognizing employees with 15+ years with the company. Super Radiator Coils is an Equal Employment Opportunity / Affirmative Action Employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.

Company Values:

• Relationships – We C.A.R.E (Connect, Appreciate, Respect, Empathize).
• Teamwork - We do our best work together.
• Integrity - We do what we say we do.
• Problem Solving - We can handle that!
• Excellence – If it has to be perfect, it has to be Super!

Compensation:

Super Radiator Coils offers a competitive salary that rewards performance and dedication, we also offer a comprehensive benefits package that includes, medical, dental and prescription drug program, retirement 401(k) program, vacation and holidays, flexible spending accounts, tuition assistance, employee assistance and mental health/substance abuse program, life insurance.

Super Radiator Coils is an Equal Employment Opportunity / Affirmative Action Employer: women, minorities, those with disabilities, and veterans are encouraged to apply.

• Know Your Rights: Workplace Discrimination is Illegal
• Pay Transparency Nondiscrimination Posting (PDF)
• EO 13496 Posting - Notification of Employee Rights under the NLRA (PDF)
• FMLA
• EPPA

If you are a job seeker with a disability and require accessibility assistance or reasonable accommodation to apply for an open position, please contact the Human Resources Department:

Super Radiator Coils

451 Southlake Boulevard

Richmond, VA 23236

Email:

JOB SUMMARY

Master Technology Group (MTG) specializes in designing, installing, and servicing low-voltage commercial property technologies across local and national markets.

The Integrated Security Systems Technician (Traveling) provides customer-focused, workplace technology support to clients, field staff, installation partners, and internal team members. While most support work is performed remotely, occasional on-site assistance may be required locally and nationally.

Supported systems are primarily security-related, including video surveillance, access control, intrusion detection, and EAS. Additional support may encompass network programming, fire alarm systems, data infrastructure, AV, and other low-voltage disciplines.

An MTG Integrated Security Systems Technician must deliver exceptional customer service and cultivate strong professional relationships with clients, vendors, Local Service Partners (LSPs), and colleagues. This role requires technical proficiency, extensive knowledge of low-voltage systems, excellent organizational and multi-tasking skills, and strong verbal and written communication abilities.

Candidates must reside in the Twin Cities area and are expected to perform most of their work from our Eden Prairie, MN office. Periodic job site responsibilities may be required locally and nationally, with travel up to 60% supporting client sites, installations, and service operations.

To assist with critical service issues, the role includes on-call duties as part of daily responsibilities, requiring availability after hours on weekdays. Weekend on-call shifts will be rotated on a scheduled basis to ensure support during urgent weekend needs.

This position reports to the Manager of Technical Services.

KEY DUTIES AND RESPONSIBILITIES

• Support customers, coordinators, field technicians, and project managers with technical advice, troubleshooting, and resource allocation
• Collaborate with Business Development and Operations to provide pre-sales and post-sales support for MTG solutions and systems
• Deliver remote and hands-on training to field personnel to ensure compliance with all applicable codes, client specifications, and MTG’s quality standards
• Serve as an escalation point for troubleshooting, programming, maintaining, and servicing client systems
• Pre-program, build, and stage equipment for installation when practical, to streamline on-site setup
• Provide remote and on-site programming and commissioning for client systems
• Conduct remote and on-site quality assurance audits to verify system performance and installation standards
• Assist installation, service, and coordination teams with technical planning, issue resolution, and commissioning, ensuring systems operate as intended and meet MTG quality standards
• Provide user training to client representatives
• Provide technical training to field personnel and colleagues
• Contribute to continuous improvement initiatives by providing feedback to management on processes, efficiency, and client satisfaction
• Deliver outstanding customer service and build strong, professional relationships with clients, vendors, partners, and colleagues
• Other duties to support the company vision and goals as requested

QUALIFICATIONS

• Minimum of 5 years of field experience installing, configuring, programming, and servicing video, access control, and intrusion systems
• MN Power Limited Technician License (PLT) required
• Field experience with low-voltage cabling, data infrastructure, fire alarms, EAS, DAS, AV, and other workplace technology systems is advantageous
• Proven ability to design, configure, and program a variety of security-related systems
• Demonstrated experience in delivering user training to client representatives and technical training to field personnel
• Industry certifications such as NICET Video Security Systems Technician, ESA certifications, or equivalent are preferred
• Manufacturer certifications such as Axis Network Video, Milestone, Genetec, Exacq, Bosch, KeyScan, Avigilon, Lenel S2, March Networks, or Open Options are preferred
• Strong interest and motivation to pursue ongoing education and additional certifications
• Solid familiarity with the National Electrical Code (NEC)
• Ability to meet travel and on-call requirements for the position
• Excellent time management and organizational skills
• Strong problem-solving and decision-making capabilities
• Ability to multitask effectively in a fast-paced, multi-project environment
• Proficiency in Windows-based computer environments, including MS Office (Outlook, Excel, Word) and other standard software
• Excellent written and verbal communication skills

PERFORMANCE MEASUREMENTS

• Demonstrates a clear understanding of the key duties and responsibilities of the position
• Shows enthusiasm and effort to perform all aspects of the role effectively
• Exhibits competence and capability to execute key duties and responsibilities efficiently
• Consistently meets expected standards of quality and customer satisfaction
• Completes assigned tasks promptly and adheres to project deadlines
• Represents MTG in a professional manner at all times, embodying the company’s standards of conduct
• Demonstrates sound decision-making through practical analysis, effective problem-solving, and good judgment
• Maintains effective working relationships and collaborates well within a team environment
• Communicates clearly and professionally, both verbally and in writing, including emails, reports, and correspondence
• Demonstrates reliability through consistent attendance, punctuality, and timely completion of tasks
• Embodies MTG’s Core Values:
• People First: Demonstrates humility, helpfulness, and genuine care for others
• Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
• Sense of Urgency: Responds promptly and diligently to organizational and client needs
• Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
• Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards

COMPENSATION AND BENEFITS

Base Salary $85,000 - $110,000+ DOQ

Car Allowance

Phone Stipend

Medical, Dental & Vision Insurance

401k Match

PTO

Nice Healthcare

Life Insurance – Company-provided

STD / LTD – Company-provided

Employee Referral Bonus

Development Opportunities