Jobs in Charlotte Remote

• Create, build, and maintain relationships and regular communication with physicians and key thought leaders in the US.
• Utilize the customer relationship management system to keep call records including account planning.
• Ensure a high level of expertise and customer service is delivered to all customers.
• Responsible for collaborating effectively and mobilizing all appropriate resources.
• Communication Skills: Good communication skills providing the product scientific information to healthcare professionals, oncologists, and other key stakeholders.
• Adaptability to Oncology Advances: Complete training to understand the disease state and positioning of our client’s product.
• Travel to Medical Offices and Hospitals (80%) some overnight travel may be necessary
• Hours (40 Hours per week potentially including weekend medical meetings)
  
  

• BA/BS from an accredited college or university required - focus in business, life science, or clinical degree preferred
• Minimum of 3 years of previous pharmaceutical, medical device, and medical sales experience with at least 1 year in oncology experience with an understanding of the integrated oncology network.
• Consistent track record of quantifiable/documented sales accomplishments is preferred
• Demonstrated ability to plan, analyze and act upon sales data within an assigned geography
• Solid and persuasive business communication with physicians and providers
• Ability to work independently and exercise good business judgment and discretion and to analyze and address territory opportunities
• Familiarity with a Sales Force Automation (SFA) application is preferred
• Computer Skills: proficiency in business software such as Microsoft Outlook, Word, Excel and PowerPoint
• Ability to travel approximately 30% as needed to cover territory- up to 2 hour radius from headquarter city - some overnight travel may be required.
• Clinical Knowledge: Ability to complete a clinical product sell
• Established Relationships: A proven track record in territory.
• Technology/Equipment: Strong knowledge of VEEVA systems.
  
  

Working at Goosehead

We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you.

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people.

Principal Duties and Responsibilities

• The primary responsibility of an Account Executive is to build a book of business through:
• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The Account Executive position has a first-year average on-target earnings of $90,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus.

Licensing, Training, and Position Requirements:

• Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license
• This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date
• Account Executives are equipped with extensive training in , sales process management, business development and more, no previous experience is required.
• Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership.

Benefits Summary

• Comprehensive health, vision, disability, life, and dental insurance programs
• 401K Matching Plan
• Employee Stock Purchase Plan
• Paid holidays, vacation, and sick leave

Experience and Education

• Bachelor’s degree, 3.0 GPA preferred.
• Passing the state licensing exam, once hired
• Legally authorized to work the United States

Preferred Skills, Abilities, Soft Skill Factors

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, proactive, and ready to take initiative
• Strong time management
• Strong attention to detail and organization
• Results-driven and committed to continuous improvement
• High integrity and honest communication

Equal Employment Opportunity

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

CUES is the world’s leading developer of water, wastewater, and storm water inspection equipment. With CCTV cameras, pre-built vehicles, and software for pipeline inspection and rehabilitation, we improve the safety and reliability of our water infrastructure systems.

How you will make an Impact (Job Summary)

SPX is a diverse team of unique individuals who all make an impact. As the Regional Sales Representative (RSR), you will be responsible for implementing the CUES sales strategy in their designated area, achieving performance goals such as growth and market penetration, managing customer relationships, updating and maintaining the CRM system, analyzing reports to drive the "Go to Market Strategy," collaborating with Sales Coordinators on specifications and quotes, assisting municipal and contractor buyers with budgeting and investment needs, and demonstrating the features and benefits of CCTV equipment to customers.

What you can expect in this role (Job Responsibilities)

1. Sales Strategy and Execution:

• Achieve sales results through promotional programs, pricing policies, and support tools, etc. Metrics include Territory Revenue and Margin attainment, and management objectives.
• Analyze sales results and drivers to accelerate or improve sales performance to achieve goals and update monthly sales forecast.
• Technical ability to provide product demonstrations to prospects and customers in person or through Channel Partners/Dealers.
• Utilize marketing to develop value selling campaigns.

1. Market Analysis and Insights:

• Gather, maintain, and analyze market information, including competitive activities, market conditions, economic influences, target accounts, current accounts, customer profiles, agency profiles, market share, etc.
• Provide market insights to Product Management and Marketing teams regarding competition, market conditions, pricing/promotions, channel changes, etc.

1. Customer Relationship Management:

• Develop strong relationships with Dealers (if applicable) to ensure proper coverage and alignment on customer growth strategy and operational needs.
• Communicate effectively with Regional Sales Manager, Product Management, and Marketing to define go-to-market strategy, pricing, and metrics ensure the successful launch of new products and other initiatives.
• Understand products and provide support to field sales force and channel as needed.

1. Other:

• Update monthly sales forecast.
• Perform other duties as defined by Regional Sales Manager or other leadership.

What we are looking for (Experience, Knowledge, Skills, Abilities, Education)

We each bring something to the table, and we are looking for someone who has:

Required Experience

• 3-5 years of outside sales experience
• Strong written and verbal skills
• Must have valid driver’s license with a clean driving record

Preferred Experience

• Comparable background in regional sales
• Mechanical and electrical aptitude

Preferred Experience, Knowledge, Skills, and Abilities

• Effectively analyze a market and utilize skills and tools to drive profitable revenue growth.
• Demonstrated strong sales skills.
• Strong written and verbal communication skills to effectively communicate with customers, senior leaders, peers, and members of the sales organization.
• Proven results oriented salesperson with the ability to identify new opportunities, gain buy in from customers and close business.
• Proven track record of meeting commitments with the highest standards of ethics and integrity.
• Able to handle competing demands with a sense of urgency, drive, and energy.
• Strong negotiation skills.

Education & Certifications

• High school diploma required
• Bachelor’s degree in business or marketing preferred

Travel & Working Environment

• Requires 50-60% travel by airplane or automobile
• Normal office environment

How we live our culture

Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.

What benefits do we offer?

We know that the well-being of our employees is integral. Our benefits include:

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

Our commitment to embrace diversity to build a culture of inclusion at SPX

We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.

SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.

About Goosehead

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members. In 2012, we began franchising our business model. This role is for one of our successful franchise partners in Charlotte, NC.

Job Summary

The team is responsible for new business revenue generation monthly and works to achieve these on an individual and team level. Account Executives are equipped with extensive training in Salesforce, sales process management, business development and more.

Principal Duties And Responsibilities

The primary responsibility of an Account Executive is to build a book of business through:

• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The first year’s earnings potential ranges from $53,000 - $90,000, varying based on performance. Our compensation package slightly varies by agency but offers uncapped new business commissions and renewal commissions year-over-year. Renewal commissions provide passive earnings and can exponentially increase your annualized income. Additionally, top performers can qualify for an annual President’s Club trip.

Experience And Education

• Passing the state licensing exam, once hired
• Legally authorized to work in the United States

Required Skills And Abilities

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, hands on, self-starter mindset that can do the work
• Strong time management
• Strong attention to detail and organization

Benefits Summary

• High quality voluntary health, vision, dental insurance programs
• Paid holidays, vacation, and sick leave
• Benefit offerings vary per agency*

This job posting is for an opportunity at a Goosehead Insurance agency independently owned and operated by a local franchised Agency Owner. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will be submitted to the Agency Owner. If you are hired for this position, you also understand and acknowledge that the Agency Owner’s franchised business will be your employer, not Goosehead Insurance Agency, LLC, and that the Agency Owner is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling, and supervision.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

Sales Internship at GMS – Launch Your Career into B2B Sales

GMS is one of the nation’s leading PEOs, helping small businesses streamline payroll, benefits, workers’ comp, and HR. We’re offering a paid, high‑growth sales internship for those who want real B2B experience.

What You’ll Get

• Paid internship between $18-$20/hour + performance incentives
• Hands‑on sales experience (prospecting, outreach, shadowing client meetings)
• 1:1 mentorship from top Outside Sales Reps and Managers
• Structured training in negotiation, objection handling, and closing
• Fast‑track consideration for our full‑time Outside Sales Representative role

What You’ll Do

• Learn to prospect, qualify leads, and build a pipeline
• Regularly cold call and generate leads for new business
• Prepare presentation materials for Outside Sales Reps
• Shadow sales meetings with prospective business owners
• Research competitors and companies providing support for our CRM
• Participate in departmental training to learn all aspects of the GMS business

Who Thrives Here

Students working towards a bachelor’s degree generally in Sales, Business, or Entrepreneurship who are competitive, coachable, resilient, and excited by a career where effort = earning potential.

For over 30 years, GMS has saved clients time, reduced costs, and provided peace of mind for thousands of businesses nationwide. We take a people‑first approach, pairing exceptional customer service with innovative, cutting‑edge technology to drive efficiency and deliver real world impact. If you want real sales experience and a clear path to a high‑earning role after graduation, this is it.

Your career starts here. Learn more: Management Services is an Equal Opportunity Employer.

OVERVIEW: Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished “Bilingual Customer Service Rep (Local-REMOTE)”

Position: Bilingual Customer Service Rep (Local-REMOTE)

Location: Rancho Cordova, CA (Full address: 3130 Kilgore Road, Rancho Cordova, CA 95670)

Duration: 3-4 months+ Contract with high possibility of extension!!!

Pay rate: $20.25/hr on W2

Note:

• Initial Training will be ONSITE, after training, the candidate is allowed to work remotely.
• Work from home will be allowed.
• Work schedule is 9-6pm PST.
• Bilingual fluency in English and one of these commonly spoken languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese, Tagalog, and Armenian.
• Equipment will be provided by the client, however the candidate needs to have High speed wired internet connection to work REMOTELY.

JOB DESCRIPTION:

• One year of experience in the field or related area.
• High School diploma, GED, or equivalent certification.
• Computer literacy with the ability to quickly learn new software programs.
• Demonstrated ability to follow procedures and meet quality and production standards set for the position or equivalent.
• excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment.
• Ability to successfully execute many complex tasks simultaneously.
• Ability to work as a team member, as well as independently; and computer literacy with the ability to quickly learn new software programs.
• Preferred qualifications include experience in a health or human services field dealing with the public in a call center environment.

JOB RESPONSIBILITIES:

• Responds to inbound 800-line calls and completes outbound support calls, provides responses to questions, and in specific instances, refers callers to the appropriate supervisor, county or state agency representatives for service and/or when problems or concerns occur.
• Assists beneficiaries by completing enrollment transaction request transactions, as applicable.
• Maintains updated knowledge of the Client program, including its policies and procedures as referenced in the employee manual and other policies adopted by corporate, the project and/or client and as referenced in desk procedures for the position.
• Maintains knowledge of contract compliance provisions of the project and meets those provisions that are applicable to this job position.
• Follows policies and procedures applicable to the position.

Recruiter Contact Info

Gurjant Singh

Phone: 925-297-5994

Email:

'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with a service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants with criminal histories are considered in a manner that is consistent with local, state and federal laws.

Machine Learning Engineer | Python | Pytorch | Distributed Training | Optimisation | GPU | Hybrid, San Jose, CA

Title: Machine Learning Engineer

Location: San Jose, CA

Responsibilities:

• Productize and optimize models from Research into reliable, performant, and cost-efficient services with clear SLOs (latency, availability, cost).
• Scale training across nodes/GPUs (DDP/FSDP/ZeRO, pipeline/tensor parallelism) and own throughput/time-to-train using profiling and optimization.
• Implement model-efficiency techniques (quantization, distillation, pruning, KV-cache, Flash Attention) for training and inference without materially degrading quality.
• Build and maintain model-serving systems (vLLM/Triton/TGI/ONNX/TensorRT/AITemplate) with batching, streaming, caching, and memory management.
• Integrate with vector/feature stores and data pipelines (FAISS/Milvus/Pinecone/pgvector; Parquet/Delta) as needed for production.
• Define and track performance and cost KPIs; run continuous improvement loops and capacity planning.
• Partner with ML Ops on CI/CD, telemetry/observability, model registries; partner with Scientists on reproducible handoffs and evaluations.

Educational Qualifications:

• Bachelors in computer science, Electrical/Computer Engineering, or a related field required; Master’s preferred (or equivalent industry experience).
• Strong systems/ML engineering with exposure to distributed training and inference optimization.

Industry Experience:

• 3–5 years in ML/AI engineering roles owning training and/or serving in production at scale.
• Demonstrated success delivering high-throughput, low-latency ML services with reliability and cost improvements.
• Experience collaborating across Research, Platform/Infra, Data, and Product functions.

Technical Skills:

• Familiarity with deep learning frameworks: PyTorch (primary), TensorFlow.
• Exposure to large model training techniques (DDP, FSDP, ZeRO, pipeline/tensor parallelism); distributed training experience a plus
• Optimization: experience profiling and optimizing code execution and model inference: (PTQ/QAT/AWQ/GPTQ), pruning, distillation, KV-cache optimization, Flash Attention
• Scalable serving: autoscaling, load balancing, streaming, batching, caching; collaboration with platform engineers.
• Data & storage: SQL/NoSQL, vector stores (FAISS/Milvus/Pinecone/pgvector), Parquet/Delta, object stores.
• Write performant, maintainable code
• Understanding of the full ML lifecycle: data collection, model training, deployment, inference, optimization, and evaluation.

Machine Learning Engineer | Python | Pytorch | Distributed Training | Optimisation | GPU | Hybrid, San Jose, CA

OVERVIEW:

Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US,seeks an accomplished Bilingual Call Center Representative (Healthcare | Remote After Training).”

** LOCATION: Remote 11050 Olson Drive Suite 100, Rancho Cordova, CA, 95670| (Candidate must reside within 25 miles of Rancho Cordova, CA.)

** DURATION: 6 Months +

** WORK SCHEDULE: 09:00 am – 06:00 pm PST

** TRAINING: 4-5 Weeks

** START DATE: Apr 06, 2026

Pay Rate: $20.25/hr. W2

Note:

• Initial Training will be ONSITE, after training, they will work remotely until TBD.
• Work schedule is 9-6pm PST.
• Bilingual fluency in English and one of these commonly spoken languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese and Armenian.

ESSENTIAL JOB DUTIES:

• A Customer Service Specialist shall assist and educate Medi-Cal beneficiaries by selecting a managed health care plan.
• Maintaining a positive, empathetic, and professional attitude toward customers always.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

QUALIFICATIONS / REQUIREMENTS:

• Education: At least HS diploma / GED
• One year of experience in the field or related area.
• High School diploma, GED, or equivalent certification.
• Computer literacy with the ability to quickly learn new software programs.
• Demonstrated ability to follow procedures and meet quality and production standards set for the position or equivalent.
• Excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment.
• Ability to successfully execute many complex tasks simultaneously.
• Ability to work as a team member, as well as independently; and computer literacy with the ability to quickly learn new software programs.
• Preferred qualifications include experience in a health or human services field dealing with the public in a call center environment.

NOTE: Candidates that are offered a position are required to pass pre-employment background screenings.

I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Recruiter Name: Lalit Malgotra

Title: Professional Recruiter

Phone: 925-297-6323

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished HR Generalist.

____________________________________________

NOTE- THIS IS LARGELY REMOTE ROLE & ONLY W2 CANDIDATES/NO C2C/1099

*** Candidate must be authorized to work in USA without requiring sponsorship ***

Position: HR Generalist (Job id – 3230438)

Location: San Francisco CA (95% Remote/5% onsite a few times a year)

Duration: 6 Months + Strong Possibility of Extension

_____________________________________________________

HR Generalist experience (i.e. experience working on the lifecycle of an employee, e.g., onboarding, managing payroll, employment issues, offboarding, etc.), Academic/University experience.

Job Function Summary:

• Involves recommending, developing, implementing, administering, coordinating, and / or evaluating Academic Personnel policies, labor contracts, statutes, programs, and procedures covering one or more of the following: academic recruitment, appointment, and advancement; compensation and salary administration; welfare programs; visa procurement; benefits; payroll; training and development; academic personnel misconduct; equity; labor and employee relations issues governing represented academic personnel.
• Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.
• As a seasoned experienced professional with a comprehensive understanding of university campus, and unit academic practices, policies, and procedures, resolves moderate to complex academic personnel-related issues affecting a broad range of academic titles in imaginative and practical ways.
• The individual will be the primary academic contact for a set of client departments.

___________________________________________________

Bhupesh Khurana

Lead Technical Recruiter

Email –

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws

As a Membership Coordinator (temporary-to-hire) for this well-established membership nonprofit, you will be the first point of contact for members and customers via phone and email. You will provide support to members, providing the highest quality of service throughout the full lifecycle of the membership. The ideal professional has prior experience in customer or client service, membership retention, or membership support, ultra-superior communication skills, and the ability to handle inquiries with professionalism and care. If you enjoy helping others and solving problems, this opportunity could be a great fit for you!

Key Responsibilities:

• Support the member renewal processes, working closely with internal stakeholders.
• Provide direct assistance to members and customers via all channels (phone and email) regarding inquiries, renewals, and general account needs.
• Support member engagement by answering questions about benefits, events, and policies.
• Assist members with online access and troubleshoot technical issues as needed.
• Accurately update and maintain records in the membership database.
• Collaborate with internal teams to ensure timely responses to member concerns.
• Represent the membership team at events as needed.

Why You’ll Love Working Here:

• A nonprofit environment where member experience is a top priority.
• Hybrid work model with 3 days in-office per week.
• Global, mission-driven nonprofit.

What We’re Looking For:

• Customer-focused. You have at least two years of customer service, client relations, membership support or adjacent experience. You enjoy helping others and are skilled at delivering excellent service.
• Degreed. You have an undergraduate degree.
• Highly communicative. You are professional, articulate, and comfortable handling inquiries across multiple channels.
• Organized. You can manage multiple priorities while maintaining accuracy and attention to detail.
• Tech-savvy. You’re comfortable with databases and CRM systems, as well as Microsoft Office tools.

Essential to Hawthorne Lane’s success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.