Jobs in Broomall, PA
484 positions found — Page 29
Our client is looking for a dynamic Principal Solutions Architect – Wireless Routers & Specialized Mobility to join their team.
Role Overview
ConnectUs is seeking a customer-facing, technically credible, and commercially minded leader to own and scale our Wireless WAN (WWAN), router, and specialty device portfolio.
This role sits at the intersection of solutions architecture, sales enablement, and thought leadership. You will serve as the internal and external authority on wireless routers, WWAN connectivity, laptops, rugged/mobile computing, and wireless scanning solutions — while actively driving revenue through pre-sales support, deal strategy, and post-sales expansion.
This is not a pure sales role, nor is it a back-office architect.
You are the quarterback who:
- Enables the sales team to win complex deals
- Architects bundled repeatable solutions
- Engages with customers, carriers, and partners to build credibility and drive new opportunities, increase revenue and gross profit
- Creates technical content that positions ConnectUs as the trusted mobility authority
Key Responsibilities
- Wireless & WWAN Portfolio Ownership
Own and continuously evolve ConnectUs’ WWAN, wireless router, and specialty device strategy
Act as the Subject Matter Expert (SME) for:
- Cellular routers & gateways (Cradlepoint, Peplink, Sierra, etc.)
- WWAN connectivity (5G/LTE, carrier integrations)
- Mobile laptops & rugged devices
- Wireless scanning and specialty field devices
Define standardized solution bundles the sales team can confidently sell
Identify gaps, new opportunities, and emerging technologies in the mobility and IoT market
2.Pre-Sales Solutions Architecture & Sales Enablement
Partner directly with AEs, AMs, and carrier teams on:
- Discovery calls
- Technical validation
- Solution design
- Deal strategy
Translate customer challenges into clear architectures, scopes of work, and proposals
Serve as an escalation point for complex technical questions during sales cycles
Enable reps through:
- Training sessions
- Playbooks
- Demo environments
- Competitive positioning
- Monthly promotions
3.Post-Sales Technical Support & Expansion
- Support Tier 1–2 technical escalations for WWAN/router deployments
- Ensure solutions are deployed correctly and meet customer expectations
- Identify expansion opportunities post-deployment:
- Managed services
- Monitoring
- Support contracts
- Refresh or scale-out opportunities
- Work closely with operations, Tech Zone, and support teams for smooth execution.
4.Partner & Carrier Engagement
Build and maintain strong relationships with:
- Carriers (Verizon, AT&T, T-Mobile & MVNOs)
- OEMs and hardware vendors
- Technology and platform partners
- Collaborate with partners to co-create solutions and go-to-market strategies
Skills & Traits
- Strong technical credibility paired with commercial instincts
- Able to explain complex concepts clearly to both technical and non-technical audiences
- Confident leading customer conversations and influencing deal outcomes
- Highly organized; able to manage multiple deals and initiatives simultaneously
- Natural teacher and evangelist
- Self-starter who thrives in fast-moving, growth-oriented environments
We value diverse perspectives and encourage candidates from all backgrounds to apply — even if you don’t meet every qualification. Earthworks Audio is committed to fostering an inclusive, innovative, and rewarding workplace.
Position Overview:
As a boutique real estate development firm with a strong bench of talent in-house; every project is delivered through cultivating a creative vision and experience. We lead the master planning, own the creative direction, and provide interior design in-house. This structure places the PM in a highly collaborative, design-forward environment where execution rigor and creative ambition are equally non-negotiable.
The Project Manager acts as the Owner’s Representative for a portfolio of residential, commercial, and hospitality projects primarily in the Greater Philadelphia region, but including locations across the U.S.. The role owns the full arc of delivery—from feasibility to closeout—with a responsibility to protect design intent while enforcing budget discipline, schedule accountability, and execution quality.
Reporting to the Project Director, the PM serves as the central decision integrator across internal teams (development, design, finance) and external partners (architects, engineers, consultants, contractors, municipalities). Success in this role requires deep construction knowledge, 5+ years of hands-on experience in architecture, engineering, construction management, or real estate development, and a proven ability in managing overlapping complex projects of various size and scale, high-end client expectations, and close collaboration with internal and external design teams.
Key Responsibilities:
Project Leadership & Owner’s Representation
- Serve as the primary point of contact for Client communication related to budget, schedule, scope, and delivery logistics - with prior alignment from leadership. Clients should be handled with exceptionally high-level care and service.
- Lead projects from pre-development and entitlements through construction and closeout, ensuring continuity of vision and execution.
- Develop project execution strategies (delivery approach, phasing, procurement strategy) aligned with approved scope, budget, schedule, and design intent.
- Act as the central liaison between the client, internal leadership (Project Director, Creative Director, Design Lead), and external teams.
- Identify project risks early (budget, schedule, scope, constructability, approvals) and escalate concerns with clear mitigation options and recommendations.
- Drive projects forward with a calm, thoughtful leadership style that maintains momentum without creating unnecessary pressure on the team.
- Support feasibility analysis during early project phases, including high-level budget validation, schedule viability, and delivery approach assessment.
Budget, Scope & Schedule Management
- Develop detailed master project budgets (soft costs, hard costs, contingencies, allowances) with oversight and approval from leadership.
- Establish and maintain master project schedules, including design, permitting, procurement, and construction milestones.
- Track all project costs against budget; review invoices and pay applications for accuracy, completeness, and compliance.
- Lead cost estimating, value engineering, and cost-control exercises in collaboration with consultants and contractors.
- Review, level, and analyze contractor bids and proposals; provide award recommendations.
- Evaluate, negotiate, and challenge change orders to protect project value and intent.
- Monitor schedule performance, identify impacts, and proactively implement mitigation strategies.
- Identify scope creep and scope changes, clearly documenting impacts and escalating to the Project Director with recommendations.
- Coordinate closely with the Procurement Lead to align purchasing schedules, delivery sequencing, storage logistics, and cash flow with the master project schedule.
Consultant & Contractor Management
- Manage architects, engineers, and specialty consultants from concept through construction with respect to scope, schedule, and budget.
- Drive design phases forward in close coordination with the Design Lead (Concept, SD, DD, CD), ensuring timely decision-making and resolution of issues.
- Draft, issue, and manage RFQ/RFP processes for consultants, contractors, and vendors.
- Oversee contractor performance during pre-construction and construction, holding teams accountable to contract requirements.
Design, Coordination & Quality Oversight
- Lead internal and external coordination meetings during design to ensure all disciplines are aligned toward a complete, coordinated IFC set.
- Review drawings and specifications for completeness, coordination, and alignment with budget and schedule.
- Monitor construction quality and conformance with approved documents and design intent.
Permitting, Approvals & Local Coordination
- Support and coordinate zoning, permitting, and inspection processes in collaboration with consultants, general contractors, and local municipalities.
- Track approvals, conditions, and compliance requirements, ensuring information is routed to the appropriate internal and external stakeholders.
- Manage the General Contractor’s permitting and inspection responsibilities to align with the project schedule.
Construction Administration & Closeout
- Lead weekly project meetings; prepare and distribute clear meeting minutes, action items, and follow-ups.
- Perform regular site visits during construction to verify progress, quality, and adherence to schedule.
- Manage RFIs, submittals, and change management workflows, ensuring timely review, documentation, and communication.
- Oversee project closeout including punch list completion, certificates of occupancy, warranties, as-builts, and turnover documentation.
Required Qualifications
- Education: Bachelor's degree in Real Estate Management, Construction Management, Architecture, Engineering, or a related field.
- Experience: Minimum of 5 years of progressively responsible experience in real estate development or owner’s representative project management - with a proven track record of successfully managing and delivering complex, large-scale projects.
- Proficiency in Programs: Scheduling software (Microsoft Project or Project 365) & Microsoft or Google Suite (Word, Excel, Powerpoint, etc).
Ideal Experience & Skills
- Strong working knowledge of construction means and methods, with the ability to read, interpret, and clearly explain construction drawings and specifications.
- Proven ability to develop and manage project budgets and schedules, supported by strong financial acumen, cost tracking, and budget analysis.
- Contract administration and negotiation expertise, including managing complex consultant and contractor relationships.
- Experience leading internal and external project teams through complex processes, fostering a collaborative, solution-oriented, and accountable working environment.
- Confident, professional communicator able to lead meetings, navigate challenging personalities, and represent ownership effectively with clients and stakeholders.
- Self-directed and proactive, with sound judgment around decision-making, prioritization, and when escalation is necessary.
- Strong problem-solving and critical-thinking skills, with the ability to manage risk, shifting priorities, and competing demands while remaining calm under pressure.
- Highly organized with strong attention to detail and follow-through; proficient in project management and construction documentation tools.
- Experience delivering residential, commercial, and/or hospitality projects, including complex renovations, adaptive reuse, historic preservation, or other high-end work.
- Background working within boutique, design-driven, or quality-focused development environments.
- Familiarity with local permitting, zoning, and construction practices in the Greater Philadelphia region.
Personal Attributes
- Strong sense of accountability and ownership.
- Collaborative mindset with the ability to lead cross-functional teams.
- Design-literate with respect for aesthetics, quality, and craft.
Reporting Structure
- Reports directly to the Project Director.
- Works closely with internal development, design, and finance teams.
Location
This position is full-time and onsite in our office, located in Gladwyne PA.
What makes Fearless Restaurants special and a great place to work?!
Cuz’ we give a damn!
We are part of Fearless Restaurant Group; a multi-concept group of independent restaurants based in Philadelphia, PA, and Long Beach Island, NJ. As a company, our talent, teamwork, resources, and opportunity define us, and a workplace built on loyalty and respect. We're a creative, ambitious business with an aggressive growth strategy and require like-minded leaders to join us as we move forward.
We are a group of strong leaders with a profound sense of ownership and pride in all aspects of the restaurant. We are looking for individuals full of intellect, passion, integrity, creativity, and energy driven by an unshakable belief in hospitality as a foundation. We require honest, hardworking professionals who manage and mentor others with respect, empathy, and dignity. Candidates should enjoy coaching and managing a team of 50-75 in a high-volume setting.
Skills/Requirements
- 3+ years of restaurant experience in a high-volume, excellence-driven environment
- Extensive service knowledge
- Experience training
- Must love interacting with guests and creating raves
- Excellent work ethic and dedication to the hospitality industry
- Must be driven to meet or exceed standards of operational excellence
- Outstanding written and verbal communication acumen
- Restaurant scheduling, inventory, and purchasing
- Ability to work full-time (50-55 hours a week)
- Conflict resolution
- Special event execution
- Wine, beer, and spirit knowledge preferred
- Food Safety Knowledge
- Must have ServSafe Food handler license
- Experience working with POS Systems
- Recruiting, staff education, and motivation
Salary/Benefits
- Parental Leave
- Premium PPO Health and Dental insurance through Independence Blue Cross
- Vacation: 3 weeks (Year 1-4), 4 weeks (Years 5+)
- Employee Dining Benefit Program at all Fearless Restaurant locations
- 401k through Vanguard
What makes Fearless Restaurants special and a great place to work?!
Cuz’ we give a damn!
We are part of Fearless Restaurant Group; a multi-concept group of independent restaurants based in Philadelphia, PA, and Long Beach Island, NJ. As a company, our talent, teamwork, resources, and opportunity define us, and a workplace built on loyalty and respect. We're a creative, ambitious business with an aggressive growth strategy and require like-minded leaders to join us as we move forward.
We are a group of strong leaders with a profound sense of ownership and pride in all aspects of the restaurant. We are looking for individuals full of intellect, passion, integrity, creativity, and energy driven by an unshakable belief in hospitality as a foundation. We require honest, hardworking professionals who manage and mentor others with respect, empathy, and dignity. Candidates should enjoy coaching and managing a team in a high-volume setting.
Skills/Requirements
- 1+ years of restaurant experience in a high volume, excellence-driven environment
- Must love interacting with guests and creating raves
- Excellent work ethic and dedication to the hospitality industry
- Must be driven to meet or exceed standards of operational excellence
- Outstanding written and verbal communication acumen
- Restaurant scheduling, inventory, and purchasing
- Ability to work full-time (48-55 hours a week)
- Conflict resolution
- Special event execution
- Wine, beer, and spirit knowledge preferred
- Food Safety Knowledge
- Experience working with POS Systems
- Recruiting, staff education, and motivation
Salary/Benefits
- Premium PPO Health and Dental insurance through Independence Blue Cross
- Vacation: 3 weeks (Year 1-4), 4 weeks (Years 5+)
- Employee Dining Benefit Program at all Fearless Restaurant locations
- 401k through Vanguard
- Parental Leave
- Discounted Gym Membership
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Maintain established bar stock levels by transporting cases of beverages from walk-in coolers to bar. Prepare written requisitions to maintain appropriate stock levels. Maintain supplies of ice, glassware, drink garnishes, etc. for bars.
Job Functions
- Maintain established bar stock levels by transporting cases of beer, bottled water, liquor, etc. from walk-in coolers to bar.
- Prepare written requisitions for stock.
- Maintain supplies of ice, glassware, drink garnishes, and keep fresh fruit rotated.
- Clean and maintain all areas of bar.
- Restock kegs of beer (approximately 50 pounds) in the walk-in coolers.
- Clean reach-in coolers and rotate bottled beer.
- Empty trash bins in bar area and transport to proper refuse bin.
- Receive and fulfill beverage orders from guests, cocktail servers, and bartenders.
- Prepare alcoholic and non-alcoholic drinks according to standard beverage recipes.
- Operate cash registers, and accurately complete transactions according to standardized procedures.
- Must be at least 21 years of age.
- Prior experience in the same or related field preferred.
- Must have excellent customer service and communication skills.
- Must be able to stand and/or walk for duration of shift.
- Must be able to lift and maneuver up to 50 pounds regularly.
- Must be able to obtain/maintain any necessary licenses and/or certifications.
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Job Summary
The Sommelier is responsible for creating a comfortable yet upscale experience for guests of Triple Creek Ranch. This position is responsible for all aspects of wine and beverage service in the dining room including ambiance, cocktail/beer/wine/non-alcoholic beverage service, as well as food service under the direction of the Beverage Manager.
Minimum Required Qualifications
The person in this position needs to:
- Constantly move about the dining room.
- Frequently use hands to open and pour wine.
- Occasionally use cleaning equipment to wipe, scrub and polish.
- Frequently ascend and descend stairs when moving between the dining room and the rooftop lounge or storage areas on the main floor.
- Occasionally positions self to reach items in lower cabinets, on lower shelves and in beverage closet.
- Frequently communicates with guests regarding wine and other beverage selections and other ranch information, guest requests or concerns to the Beverage Manager, Dining Room Manager, or other appropriate departments.
- Frequently lift and carry boxes, equipment and other items weighing upwards of 60 lbs. Occasionally lift and carry boxes, equipment and other items weighing upwards of 75 lbs.
- Must possess an alcohol server certification valid in the state of MT, or obtain one within 60 days of hire.
- Minimum certification of Introductory Sommelier through the Court of Master Sommeliers or other relevant certification body. Certified certification preferred.
Essential Functions
- Create a positive and energetic environment that supports the delivery of an exceptional guest experience while upholding the highest level of TCR and Relais & Châteaux standards.
- Maintain the extraordinary five-star TCR image and resort appearance including all service, cleanliness, and appearance standards.
- Sell wine and spirits and place correct information on guest’s invoices.
- Must adhere to TC Ranch alcohol policy, creating a space where guests can enjoy themselves, but not be overserved.
- Never serve minors alcoholic beverages.
- Approach guests table side and offer services in a polite and open manner.
- Ability to accurately describe, recommend and serve beverages of the world.
- Ability to create wine pairings on the floor and Chef’s Table wine pairing/service.
- Keep a full-time presence on the floor to refill wines and beverages and to answer questions.
- Ability to help service staff take orders and deliver food and deliver beverages as needed.
- Responsible for upkeep of wine lists and identify any mistakes on the list.
- Learn about the various wine, beer and cocktails that are offered.
- Assist Beverage Manager with inventory controls and par levels related to beverages, including but not limited to: beer, spirits, wine and non-alcoholic beverages.
- Assist with beverage training of bartenders and service staff as needed.
- Must be willing and able to serve food in the dining room as needed.
- Must know food items and be able to articulate flavors, types and give detailed descriptions.
- Be aware of guest dietaries and pay special attention to all menu items that could be problematic.
- Report any guest complaints immediately to the manager or lead server in manager’s absence.
- Once Sommelier’s closing and side-work is completed, help with closing duties in back of house.
- Self-motivate to perform cleaning tasks and stay busy once side work is done.
- Assist in cleaning the lodge and lounge during off-season cleanings.
- Always conduct yourself in a professional manner with guests and other employees.
- Uphold five-star Triple Creek Ranch and Relais & Chateaux standards at all times.
- Adhere to company and department dress code.
- Adhere to all federal, state and local alcohol serving laws.
- Follow all safety and food handling procedures properly.
- Perform any other job-related duties as assigned.
Job Classification
- This is an exempt position under the Fair Labor Standards Act (FLSA).
Disclaimer
This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Additionally, TCR reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Company: Oak Street Health
Title: Medical Scribe (Clinical Informatics Specialist)
Location: 6232 Market St, Philadelphia, PA 19139
**Now Offering $1,000 Sign-On Bonus**
Role Description:
The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.
Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.
Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.
Responsibilities:
Documenting Patient Encounters ~ 80%
Joining the provider in the exam room to observe patient visits
Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
Assigning appropriate CPT and ICD-10 codes
Preparing After Visit Summaries
Consulting with provider to ensure accurate and specific documentation
Clinical Documentation Improvement ~ 10%
Requesting and reviewing medical records
Leveraging Oak Street's population health tools to support clinical documentation improvement
Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
Consulting with provider on clinical documentation opportunities
Administrative support for your provider and care team ~ 10%
Placing orders and referrals
Addressing tasks
Supporting the care team with additional responsibilities related to clinical documentation
Other administrative duties as assigned
Role Requirements:
At least 1 year of Scribe experience, or past employment in a role that required fast-paced transcription with a focus on accuracy.
Must commit a minimum of 1 year to the position, though 2 or more years is strongly preferred.
Minimum typing speed of 55 WPM, though 70+ WPM is strongly preferred.
Knowledge of medical terminology and common medications
Prior clinical experience, including shadowing and/or volunteering
Advanced listening and communication skills.
Strong computer literacy and ability to learn new technical workflows
Ability to work well on your own as a self-starter, as well as the willingness to take direction and be a member of the team.
Ability to adapt to new workflows and to quickly learn new concepts and skills, especially when working with a paired provider’s processes and procedures
Excellent job attendance, including the ability to work in-person within the clinic for approximately 40-45 hours per week. This is a full-time position with predictable hours and break times.
Compliance with hospital and Oak Street Health policies, including HIPAA
Fluency in another language is not required, but is a plus when it comes to connecting with our diverse patient communities.
US work authorization.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $31.30This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 04/12/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Looking for dedicated truck driving jobs? J.B. Hunt is hiring regional CDL-A drivers! Become a Dedicated Contract Services? driver and start enjoying consistent freight and deliveries for a single customer.
This position is an activity-based pay plan that encourages safety, efficiency and a strong work ethic. Drivers in this position over the last six to twelve months have achieved annualized earnings of $105,000. $7,500 sign-on bonus available for a limited time!
Job Details:
- $0.67 - $0.71 per mile
- Live stop pay: $28 - $30 per stop
- Drop/hook pay: $28 - $30
- Detention Pay: $20 per hour after 1 hour
- Driver unload: $28 - $30
- Shop shuttle: $50
- Refused delivery: $28 - $30
- Trainee pay: $300 per day
- Safety training pay: $15 per hour
- Holiday pay: $200 per day
- Weekly home time
- Onsite management
- Paid online orientation
- PTO accrues from day one
- 401(k) with company match
- Eligible for medical, dental and vision coverage after just 30 days
- Access to life insurance options
- Access to mental health and disability benefits
- And so much more!
In addition to all these benefits, J.B. Hunt company drivers enjoy a culture of safety that is dedicated to recognizing and rewarding safe drivers. Don't wait - join North America's largest dedicated provider today! Call 1-877-791-9458 or pre-qualify online at .
J.B. Hunt accepts pre-qualification forms on an ongoing basis. EOE including disability/veterans. Program details apply. In addition to the number of activities performed, factors which may affect annualized earnings include training completed, paid breaks, endorsements, tenure, equipment type and number of days worked each week. This position may be eligible for safety bonuses and incentives based on profitability or performance, as applicable.
J.B. Hunt offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), two weeks of paid parental leave, and six days with holiday pay.
#Regional1
License Type: Class A
Experience Level: 3 Months Trucking ExperiencePandoLogic. Keywords: Truck Driver, Location: Drexel Hill, PA - 19026
365 Health Services is looking for an energetic, motivated, competitive leader that thrives in a team environment. The healthcare industry is one of the fastest growing sectors in the country and this opportunity puts you in the driver seat of a rapidly expanding company that is looking for their next leaders. The Client Services Manager position is ideal for any competitive individual who is looking to challenge themselves and take their career to the next level!
Qualifications For Client Services Manager (CSM)
High integrity
Positive attitude
Excellent communication skills
Solution-oriented
Eager / Competitive
Ability to thrive and collaborate in a fast-paced environment
Bachelor's Degree, preferred
Primary Duties And Responsibilities
-Develops and executes recruitment strategies to attract, screen and hire quality healthcare professionals who meet the office’s immediate and projected needs
Utilizes various recruitment tools and methods to source and attract a pool of qualified and diverse candidates
-Responsible for on-call duties during non-business hours and weekends as needed.
Matches and evaluates candidate skills to client and consumer needs through screening and interviewing
-Completes necessary reference checks on candidate’s background and work experience
Ensures candidates meet required hiring standards for 365 Health Services and applicable contracts
-Negotiates salary, terms and conditions of employment with candidates, schedules direct care workers and field staff for initial placement and ongoing assignments
-Manages direct care workers and field staff while on assignment: assesses and investigates direct care worker and field staff concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate
-Maintains regular contact to and develops relationships with active clients, consumers and referral sources to identify current staffing needs and requirements, projected openings, and potential new business opportunities
-Ensure client, consumer and referral source expectations are understood and met while addressing and resolving concerns relating to customer service, caregiver or field staff performance
-Documents candidate, direct care worker, field staff and client correspondence and activities within the system of record
-Incorporates direct care worker and field staff retention strategy into daily routine
-Responsible for learning all functionalities and operations of the branch office, Adheres to and promotes company policies and procedures
-Builds and cultivates relationships with industry contacts to gain industry knowledge, referrals, and business development leads
-Ensures confidentiality of all consumer records and personnel files in accordance with agency and HIPAA guidelines
-Ensures all services, functions, and employee practices are in accordance with Affirmative Action policies and laws
-Responsible for ongoing compliance with all current federal, state and local regulations, company policies and procedures, and reimbursement guidelines
-Must possess the personal characteristics of professionalism and commitment to high standards with a strong work ethic, confidence, creativity, innovation, integrity and stability
-Performs other duties as necessary
Benefits
Health Insurance Packages
Paid Time Off
401K
Schedule
Additional Compensation
Weekly Commission
Weekly On-Call Pay
Bonuses
As a Director of Front Office, you would be responsible for directing and administering of all Front Desk operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Provides assistance with rooms financial reporting as needed and provides directional support and guidance to the property Guest Loyalty Manager. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities.
Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.
QUALIFICATIONS:
- Bachelor’s degree in Business or Hospitality Management with at least 5 years of progressive Front Office management experience in a 500+ room hotel with meeting space is preferred, or an applicable Associate’s degree with at least 3 years of Front Office management experience is required.
- Specific brand experience/OnQ (PMS – property management) Certification (as defined by property), 500+ room experience, and/or previous director level experience preferred.
JOB RESPONSIBILITIES:
- Directs and administers all Guest Services operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, brand marketing initiatives developed by the revenue team, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
- Monitors and develops associate performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
- Monitors and assesses service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Initiates and implement marketing and up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
- Implements and monitors all corporate marketing programs
- Ensures associates have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
- Runs and completes daily reports, analyze data and make decisions based on data
- Resolves guest issues and concerns to guest satisfaction
- Recruits, interviews and trains associates
- Participates in the Property Manager on Duty program.
- Is certified to respond to emergencies, including but not limited to the operation of the Fire Panel, communication with emergency personnel such as Police and Fire Department.
- Completes tasks or projects as assigned or as required.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan