Jobs in Brooklyn Heights, OH

Why Deliver with DoorDash?

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
• Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want. 
• Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
• Quick and easy start:Sign up in minutes and get on the road fast.**
• Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.

Basic Requirements

• 18+ years old*** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Sign Up

• Click “Sign UpApply Now” and complete the sign up process
• Download the DoorDash Dasher app and go

*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Why Deliver with DoorDash?

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
• Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want. 
• Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
• Quick and easy start:Sign up in minutes and get on the road fast.**
• Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.

Basic Requirements

• 18+ years old*** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Sign Up

• Click “Sign UpApply Now” and complete the sign up process
• Download the DoorDash Dasher app and go

*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Why Deliver with DoorDash?

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
• Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want. 
• Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
• Quick and easy start:Sign up in minutes and get on the road fast.**
• Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.

Basic Requirements

• 18+ years old*** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Sign Up

• Click “Sign UpApply Now” and complete the sign up process
• Download the DoorDash Dasher app and go

*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Why Deliver with DoorDash?

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
• Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want. 
• Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
• Quick and easy start:Sign up in minutes and get on the road fast.**
• Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.

Basic Requirements

• 18+ years old*** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Sign Up

• Click “Sign UpApply Now” and complete the sign up process
• Download the DoorDash Dasher app and go

*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Job Description

Job Title: Maintenance Manager

Department: Maintenance

Reports To: General Manager, Environmental

Exemption Status (FLSA): Exempt

Job Summary: The Maintenance Manager - East has overall responsibility to ensure all facilities within the True North network are well maintained and operational.

Essential Functions:

• Ensure all facilities within the True North network are properly maintained, safe, and fully operational
• Lead, supervise, and support maintenance staff and contractors across assigned locations
• Develop, implement, and enforce maintenance policies, procedures, and best practices
• Oversee preventive maintenance programs and regular facility inspections
• Monitor, manage, and control maintenance and capital expenditures
• Ensure compliance with all applicable regulatory, safety, and environmental requirements
• Evaluate the condition and performance of critical facility systems, including electrical, HVAC, plumbing, fuel dispensing, and food service equipment
• Travel regularly to company locations to assess conditions, oversee work, and address maintenance needs
• Respond to emergency and weather-related maintenance situations as needed

Key Responsibilities:

• Organize and supervise facility maintenance systems and personnel to ensure efficient operations
• Identify, develop, and deploy maintenance best practices across the network
• Develop, manage, and monitor departmental and capital budgets
• Track maintenance expenditures and prepare reports as required
• Source, manage, and evaluate contractors and service providers to ensure timely, compliant completion of work
• Establish and maintain preventive maintenance schedules for each facility
• Develop and oversee a standardized facility inspection process
• Supervise office staff in the use of facility dispatching and work order software
• Maintain service vehicle inventories and ensure proper issuance and tracking of tools and parts
• Conduct routine site visits to identify needed repairs and maintenance
• Review, approve, and reconcile contractor invoices and billing statements weekly
• Perform additional duties and special projects as assigned by the General Manager of Environmental

Requirements and Qualifications

• Strong knowledge of building systems, including electrical, HVAC, plumbing, and fuel dispensing
• Experience managing maintenance teams, contractors, and service providers
• Proven ability to implement preventive maintenance programs and operational best practices
• Knowledge of safety, environmental, and regulatory compliance requirements
• Excellent written and verbal communication skills
• Strong organizational, project management, and problem-solving abilities
• Proficiency with computers, including Microsoft Office and maintenance management/dispatch software
• Valid driver’s license and ability to operate a company vehicle
• Ability to respond to emergency and weather-related maintenance situations as needed

Education and Experience:

• 5+ years of progressive experience in facilities or maintenance management, preferably in multi-site or retail environments
• Prior experience overseeing budgets and capital improvement projects
• Experience in the fuel, convenience retail, or petroleum industry is preferred but not required

Physical Requirements:

• Ability to sit, stand, and walk for extended periods of time
• Ability to travel regularly to multiple locations, including driving for extended periods
• Ability to work indoors and outdoors in varying weather conditions
• Ability to climb stairs, ladders, and access rooftops or elevated areas as needed
• Ability to bend, stoop, kneel, crouch, and reach as required for inspections and oversight
• Ability to lift and carry up to 50 pounds
• Ability to safely navigate active work sites, including construction and maintenance areas
• Ability to assist with emergency and weather-related maintenance operations, including snow removal and plowing, as backup
• Sufficient vision, hearing, and communication ability to perform inspections, supervise staff, and communicate with contractors

Work Environment:

• Combination of office-based administrative work and on-site fieldwork
• Work performed at company-owned facilities, including retail locations, buildings, and grounds
• Regular travel to off-site locations, including offices and gas stations (approximately 35%)
• Exposure to indoor and outdoor environments, including varying weather conditions
• Active maintenance and construction settings involving tools, equipment, and contractors
• Use of company vehicles for travel between locations

Required Travel:

• 35% which may include some out-of-town overnight stays

I have read and understand the responsibilities and essential functions of this position

Job Description

Job Title: Total Rewards Specialist

Department: Human Resources

Reports To: Payroll, Benefits & Analytics Manager

Exemption Status (FLSA): Exempt

Job Summary: The Total Rewards Specialist is responsible for the administration and ongoing support of the Company’s benefits programs and provides analytical, compliance, and operational support for payroll and leave administration.

Essential Functions:

• Administer employee benefits programs, including medical, dental, vision, life, disability, retirement, HSA, and wellness initiatives.
• Process and evaluate benefit enrollments, qualifying life events, and terminations in compliance with applicable laws and Company policies.
• Provide payroll support through audits, reconciliations, issue identification, and corrective action recommendations.
• Review, interpret, and process wage garnishments, child support orders, and other court-ordered deductions in accordance with federal and state requirements.
• Coordinate with the Company’s external leave administrator to support FMLA, ADA, and other leave programs, including review of documentation and status tracking.
• Serve as a subject matter resource for employees, managers, and HRBPs regarding benefits, payroll, and leave administration.
• Maintain accurate records and documentation related to benefits, payroll, and leave activities.
• Ensure compliance with applicable federal, state, and local regulations governing payroll, benefits, and leave administration.

Key Responsibilities:

• Partner with HR Business Partners to support employee lifecycle events impacting payroll, benefits, and leave.
• Communicate clearly and timely with managers regarding payroll, benefits, and leave-related processes and requirements.
• Support administration and ongoing management of the Company’s wellness platform, including vendor coordination and participation tracking.
• Prepare and analyze reports related to benefits participation, payroll data, garnishments, and leave activity.
• Support internal and external audits by preparing reports, reconciliations, and documentation.
• Identify opportunities to improve processes, accuracy, and employee experience.
• Assist with open enrollment planning, communications, and execution.
• Support system updates, integration, and testing related to payroll and benefits platforms.
• Respond to inquiries with a strong sense of urgency, professionalism, and customer service focus.

Requirements and Qualifications

• Demonstrated experience processing garnishments and child support orders.
• Strong analytical skills and attention to detail.
• Ability to manage multiple priorities and meet strict deadlines.
• Strong written and verbal communication skills.

Education and Experience:

• Bachelor’s degree in Human Resources, Business, Finance, or a related field, or equivalent experience.
• 3-5 years of experience in benefits administration, payroll support, HR operations, or total rewards.
• Proficiency with HRIS, payroll systems, and Microsoft Excel.

Physical Requirements:

• Ability to sit for extended periods while working at a computer.
• Ability to communicate effectively in person, by phone, and in writing.
• Ability to review and enter detailed information accurately.
• Ability to occasionally move around the workplace and lift up to 10 pounds.

Work Environment:

• Office-based work environment.
• Standard business hours, with frequent deadline-driven work
• Regular interaction with employees, managers, and vendors.

I have read and understand the responsibilities and essential functions of this position

True North is an equal opportunity employer and considers applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other legally protected class.

Job Title: Manager-in-Training (Bilingual: Arabic & English)

Location: St. Louis, MO, Cleveland & Columbus, OH.

Compensation: $50,000 – $60,000 annually (based on experience)

Job Type: Full-Time

Position Overview

Milano Menswear is seeking a driven and ambitious Manager in Training (MIT) to join our retail leadership development program. This role is designed for high-potential individuals who are eager to grow into a Store Manager or Multi-Unit leadership position within a fast-growing menswear organization.

As a Manager in Training, you will work closely with senior leadership to develop the skills required to drive sales performance, build and coach high-performing teams, and execute operational excellence while delivering an exceptional customer experience.

High-performing leaders who consistently achieve strong financial and operational results may qualify for performance-based profit sharing and expanded leadership opportunities.

Leadership Development

• Train alongside Store and Regional leadership to learn all aspects of store management.
• Develop the ability to inspire, coach, and motivate a performance-driven sales team.
• Learn to set clear performance expectations and hold team members accountable.
• Participate in recruiting, hiring, and onboarding new associates.
• Contribute to building a positive, engaged, and results-oriented store culture.

Sales & Performance Execution

• Support execution of store sales goals and growth initiatives.
• Analyze store performance reports to identify opportunities for increased revenue and margin improvement.
• Assist in developing action plans to drive consistent performance results.
• Actively participate in the selling process and model exceptional customer engagement.

Operational Excellence

• Train on inventory management fundamentals, PO processes, and allocation oversight.
• Learn scheduling, payroll basics, and daily cash reconciliation procedures.
• Ensure visual merchandising and branding standards are consistently maintained.
• Support implementation of operational systems to improve efficiency and accountability.

Vendor Coordination Exposure

• Assist leadership in communication with international vendors as needed.
• Review product specifications and order confirmations in coordination with senior management.
• Arabic language proficiency is preferred due to periodic communication with international vendor partners.

Qualifications

• 3+ years of retail, sales, or leadership experience preferred.
• Strong desire to grow into a Store Manager role.
• Self-motivated, competitive, and results-oriented.
• Strong communication and problem-solving skills.
• Comfortable working in a fast-paced, performance-driven environment.
• Proficient with POS systems and basic computer applications.
• Arabic fluency preferred (spoken and written) due to vendor communication needs.

Growth & Advancement

Milano Menswear is committed to developing leaders from within. Successful candidates will have a defined pathway to:

• Store Manager
• Regional Leadership
• Multi-Unit Oversight
• Performance-Based Profit Sharing Participation

We are looking for individuals who want to build a long-term career and grow with the company.

Compensation & Growth

• Salary range: $50,000 to $60,000, based on experience and performance
• Performance-based bonuses and advancement opportunities
• Clear development path to Store Manager and future regional leadership roles

Equal Opportunity Statement

• Milano Menswear is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs.

• Provide advanced medical care and operational services for Marine Reconnaissance, USMC Special Operations Forces and Navy Special Operations Command personnel, like SWCC and SEALs
• Engage as a team member in direct action, special reconnaissance, foreign internal defense and unconventional warfare

• Rescue patients and deliver emergency care from the back of a helicopter
• Perform aircrew duties and En Route Care (ERC) for routine illness and emergent patients
• Provide relief and assistance in areas ravaged by catastrophic natural disasters
• Support Search and Rescue (SAR), tactical evacuation (TECEVAC), Medical Evacuation (MEDEVAC), casualty evacuation (CASEVAC) and Combat Search & Rescue (CSAR) for Navy and Marine Corps Aviation

• Provide basic medicine and assist medics in prevention and treatment of diving related illnesses, injuries associated with deep sea diving and hyperbaric conditions
• Operate, test and repair all Navy diving equipment
• Perform underwater inspections, harbor/port/ship security inspections, conduct ordnance searches, rescue personnel, engage in special warfare and small boat operations
• Operate Swimmer Delivery Vehicle Dry-Deck Shelter system and submarine Lock-in/Lock-out systems

• Special Operations Independent Duty Corpsman Pipeline (121 weeks)
  Areas of training include but are not limited to basic reconnaissance, airborne operations, combatant diving, demolitions, clinical diagnostics, advanced trauma skills, Advanced Cardiac Life Support (ACLS), basic surgical anesthesia, basic veterinary medicine and basic dental exams.
• Search and Rescue Medical Tech Pipeline (27 weeks)
  Areas of training include but are not limited to advanced fluid resuscitation, administration and management of Advanced Life Support medications, use of emergency medical equipment, rescue and recovery devices and patient handling.
• Medical Deep Sea Diving Tech Pipeline (28 weeks)
  Areas of training include but are not limited to diving physics, scuba and surface-supplied air diving, recognition and treatment of diving related illnesses.
  After completing your pipeline, you'll receive your first assignment. You'll go wherever you're needed, which can be anywhere in the world. Automatic promotion opportunities are available but are competitive and based on completion of pipeline.
  Post-Service Opportunities
  There's no better way to begin a successful career in health care than by serving in the medical support division of America's Navy. Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as Emergency Medical Technician (EMT), Home Health Aide, Anesthesiologist Assistant and more.
  Education Opportunities
  Beyond offering access to professional credentials and certifications, Navy technical and operational training in the medical field can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
  You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
  Qualifications & Requirements
  A high-school diploma or equivalent is required to become an Enlisted Sailor. Those seeking a position as a Hospital Corpsman must be U.S. citizens.
  While no college degree is required to apply for a position as a Hospital Corpsman Advanced Technical Field, a high degree of difficulty should be expected. Entry Requirements include:
  • Vision correctable to 20/20
  • Normal color perception
  • Pass a physical examination
  • 28 years of age or younger
  • U.S. citizen eligible for security clearance
  
  In addition to strong communication, writing and arithmetic skills, you should also have a genuine interest in providing health care, along with good use of your hands and strong physical stamina.
  The Minimum and Elevated Navy Physical Screening Test (PST & EPST) requirements are:
  For Special Operations Independent Duty Corpsman (SOIDC)
  Exercise Time Min. Elevated Swim 500 yards (breast or sidestroke) Unlimited 12:30 9:30 Push-up 2:00 50 75 Curl-up 2:00 50 75 Pull-up 2:00 10 15 Run 1.5 miles Unlimited 10:30 9:30
  For Search and Rescue Medical Technicians (SMT)
  Exercise Time Min. Swim 500 yards (breast or sidestroke) Unlimited 12:00 Push-up 2:00 42 Pull-up 2:00 04 Run 1.5 miles Unlimited 12:00
  For Deep Sea Diving Medical Technicians (DMT)
  Exercise Time Min. Swim 500 yards (breast or sidestroke) Unlimited 12:00 Push-up 2:00 50 Pull-up 2:00 06 Run 1.5 miles Unlimited 11:30
  Candidates who achieve the Elevated Physical Screening Test (EPST) scores shown above may qualify for the Enlisted Bonus for Shipping (EB-SHP) program. These elevated standards must be met during your 14-day shipping PST to be eligible for the bonus. Learn more about Navy enlistment bonuses.
  Important personal traits for this role include maturity, resourcefulness, dependability and trustworthiness. Please note that any illegal involvement with drugs may be disqualifying.
  General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
  Part-Time Opportunities
  There are no part-time jobs as a Navy Reserve Sailor in this role. Go back to Careers to find other jobs that have a Reserve component. You can also find out more about what life is like as a Reserve Sailor in the Navy.
  Compare Navy Careers
  See how a career as a Hospital Corpsman Advanced Technical Field compares to other Navy jobs.

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Associate Cloud Engineer

Location: United States; Remote, EST or CST (hybrid if local to Cleveland, OH or Atlanta, GA)

Experience: Associate

Job Function: Cloud Operations

Employment Type: Full-Time

Industry: Computer and Network Security

About the position

The Associate Cloud Engineer supports the operation and maintenance of the organization's cloud infrastructure by executing defined tasks and following established procedures and security best practices.

This role contributes to day-to-day operational activities, including infrastructure deployment, monitoring, patching, and incident triage, while building hands-on experience in a production cloud environment.

Applicants must reside in the United States. US Citizenship required.

Responsibilities

Infrastructure as Code (IaC)

• 
  
• Has hands-on exposure to Infrastructure as Code toolsets used to deploy cloud infrastructure
  
• Works with low-complexity infrastructure code, including writing or enhancing existing definitions
  
• Seeks guidance from more senior engineers for non-routine work
  
• All changes are reviewed prior to implementation
  

Configuration

• 
  
• Works with service management and configuration tools to support server configuration
  
• Has exposure to low-complexity configuration code and established configuration patterns
  
• Non-routine configuration changes require guidance and review from senior team members
  

Task Automation

• 
  
• Applies foundational scripting knowledge using tools such as REST APIs, Azure Automation Runbooks, Azure Function Apps, and DevOps pipelines
  
• Supports low-complexity automation tasks
  
• All automation work is reviewed before implementation
  

Networking

• 
  
• Applies foundational knowledge of general and cloud networking concepts to support a secure hosting environment
  
• Implements networking changes that have been reviewed and approved
  

Monitoring & Alerting

• 
  
• Works with Azure Monitor and related alerting capabilities, including alert rules, action groups, and log analytics
  
• Supports monitoring configuration changes under guidance
  

Patch Management

• 
  
• Participates in patch management activities and routine maintenance efforts
  
• Troubleshoots common patching issues and escalates complex cases as needed
  

PKI Knowledge

• 
  
• Has limited exposure to PKI concepts and the Cloud Engineering role in supporting PKI operations
  
• Performs routine PKI tasks using documented procedures
  
• All PKI-related work is reviewed prior to implementation
  

Product Knowledge

• 
  
• Has exposure toKeyfactor'shosted products and core functionality
  
• Deploys and configures products to a baseline level using documented instructions
  
• Performslow-complexitytroubleshooting with review before changes are applied
  

Minimum Qualifications, Education, and Skills

• 
  
• High School Diploma orequivalent experience
  
• Up to 2 years of related work experience and general knowledge within their functional area
  
• Working knowledge of Microsoft Azure, including native services and tooling
  
• Hands-onexperience with Infrastructure as Code (IaC) and configuration management tools
  
• PowerShell scripting (medium complexity)
  
• Hands-on experience with Windows systems administration, including Windows Roles & Features and Active Directory
  
• Problem-solving skills (low to moderate complexity), with the ability to troubleshoot low to moderately complex issues
  
• Effectivewritten and verbal communication skills with a professional demeanor
  
• Organizational, time-management, and attention-to-detail skills
  
• Ability to collaborate effectively within a team environment
  
• Self-motivated with the ability to complete projectsin a timely manner
  
• Able to thrive in a fast-paced,deadline drivenenvironment. #LI-NA1
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Job Title: Support Engineer, Tier 1

Location: United States; Atlanta

Experience: Associate Level

Job Function: Support

Employment Type: Full-Time

Industry: Computer and Network Security

Job Summary

The Support Engineer, Tier 1, resolves customer-reported technical issues of moderate complexity and supports the continuity of customer operations. This role demonstrates growing technical proficiency, effective customer communication, and increasing ownership of support cases through resolution. The Support Engineer contributes to team knowledge, follows established processes, and continues to build depth in supported products and technologies.

Applicants must hold US citizenship or US permanent resident status.

Job Responsibilities

Customer Engagement & Support

• 
  
• Serves as a technical point of contact for customers, engaging via calls and written communication to diagnose issues and provide timely support.
  
• Responds to customer inquiries within defined SLAs, prioritizing cases based on impact and severity with guidance as needed.
  
• Communicates technical information clearly and professionally, adapting explanations to customer technical proficiency.
  
• Provides accurate and timely case updates in alignment with incident severity and communication standards.
  
• Assists customers with product usage, configuration guidance, and best practices to reduce repeat issues.
  

Case Ownership & Management

• 
  
• Manages assigned support cases through resolution with appropriate guidance and escalation.
  
• Maintains accurate, clear, and technically appropriate case documentation in the support CRM system.
  
• Produces case summaries outlining troubleshooting steps and resolutions to support knowledge sharing.
  
• Collaborates with peers and participates in SWARM models to resolve more complex or escalated issues.
  
• Performs log review and configuration analysis to support root cause identification.
  

Technical Problem Solving & Analysis

• 
  
• Uses lab environments and internal tools to reproduce issues, validate findings, and test solutions under guidance.
  
• Troubleshoots the majority of assigned cases using documentation, established procedures, and peer support.
  
• Identifies patterns in recurring issues and raises observations to senior team members for review.
  
• Contributes to internal knowledge base articles and documentation to improve support efficiency.
  
• Shares learnings and troubleshooting approaches with the team to build collective knowledge.
  

Product & Domain Knowledge

• 
  
• Demonstrates working knowledge of supported products and underlying technologies.
  
• Resolves routine and moderately complex technical issues within assigned product areas.
  
• Applies product knowledge to evaluate customer environments and configurations with guidance.
  
• Supports customers with standard deployment, configuration, and operational recommendations.
  
• Continues to develop technical expertise through hands-on experience, training, and peer collaboration.
  

Escalation & Incident Support

• 
  
• Follows established escalation procedures to ensure timely resolution and appropriate visibility.
  
• Partners with senior engineers and SWARM teams on complex cases and higher-impact incidents.
  
• Assists in building and maintaining lab environments as needed to support issue diagnosis.
  

Collaboration & Continuous Improvement

• 
  
• Participates in team knowledge-sharing sessions and enablement activities.
  
• Provides feedback on tools, documentation, and processes to improve support effectiveness.
  
• Collaborates with cross-functional teams as needed to support customer outcomes.
  
• Supports ongoing initiatives to improve workflows, consistency, and customer experience.
  

Minimum Qualifications, Education, and Skills

• 
  
• Bachelor's degree or equivalent practical experience.
  
• 1-3 years of technical support or engineering experience in a customer-facing environment.
  
• Ability to manage multiple support cases with guidance while maintaining service quality.
  
• Strong written and verbal customer communication skills.
  
• Demonstrated commitment to customer satisfaction and continuous learning.
  
• Experience with log analysis and troubleshooting fundamentals.
  
• Working knowledge of database fundamentals, including basic SQL queries.
  
• Familiarity with Linux operating systems and Windows Server environments. #LI-NA1
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

I'm a recruiter. This service is free to you (the candidate). One of the companies I recruit for is looking to hire for:

HCM SaaS Sales Exec

Cleveland, Ohio

Summary

• Territory: Cleveland East

• Base salary + commissions and bonuses

• Top reps earn $200,000 total compensation + incentives

• Initial commission plus recurring residual commissions

• Uncapped commission, $700/month car allowance

• Established territory with current customers

• On-site for training and Monday meetings

• Work-from-home and in your territory

Perks

• PTO for vacation, personal, holidays, birthday, volunteer days

• Medical, dental, vision, life, disability, employee assistance

• Performance-based paid vacations for you and your +1

• Autonomy, no micromanagement

• Top workplace award recipient

• Reimbursement for fitness plans

• Outstanding company culture

• Innovative growing company

• 401k with company match

• Top customer retention

• Performance bonuses

Role

• Inherit active territory!

• Outside B2B HCM SaaS Sales

• Consultative, relationship-based sales

• Prospect, present, close, & grow accounts

• Sell payroll, HR, and HCM solutions to SMBs

• Grow existing accounts and establish new accounts

• Develop partnerships by incentivizing prospect referrals

Required

• B2B sales in HCM, HR tech, payroll, SaaS, or...

• B2B sales to HR leaders, Office Managers, Business Owners / Executives

Sean Zetts

44

Riverside Recruiting

Sr. Recruiter & President