Jobs in Bliss Corner Massachusetts
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About Goodpath
Goodpath delivers integrative, AI-powered care for chronic conditions - blending 22 medical
disciplines into one personalized experience. We partner with employers, payors, and platforms
to reach members with industry-leading engagement and outcomes. We doubled ARR last year
and recently closed an $18M Series A to accelerate our next phase of growth.
The Role
We’re looking for a Chief of Staff to serve as the CEO’s right hand and keep the company
operating at its best. This is a high-leverage, cross-functional role: you’ll own the operating
rhythm of the company and step into whatever the business needs most – whether that’s
finance, hiring, investor relations, or special projects. The scope will evolve as Goodpath grows,
and so will you.
This is the right role for someone who thrives in ambiguity, moves fast, and takes pride in
making everyone around them more effective. You’ll report directly to CEO Bill Gianoukos.
What You’ll Do
- Own board and investor communications: prepare quarterly board materials, draft monthly investor updates, and manage investor relations
- Drive the company's operating cadence: keep the team aligned through goal-setting, accountability, and cross-functional coordination
- Lead core business functions as needed – this could include finance, operations, hiring, or other areas depending on where priorities lie at any given time
- Drive recruiting and people operations: oversee hiring pipelines, coordinate with hiring managers, and ensure a high-quality candidate experience
- Act as the CEO’s strategic partner: prep for key meetings, manage priorities, and serve as a trusted thought partner across the business
- Build team culture: plan offsites, all-hands meetings, and other touchpoints that keep a remote-first team connected
- Take on high-impact special projects that don’t fit neatly into any one function but are crucial in helping the business move forward
What You Bring to the Table
- 3–5 years of experience in operations, strategy, consulting, venture capital, or a similar high-output generalist role
- Financial fluency: you’re comfortable building financial models, managing a budget, and presenting to a board
- Extreme organizational skills and attention to detail – nothing falls through the cracks on your watch
- Strong written and verbal communication – you can draft an investor update or run a team meeting with confidence
- Comfort with ambiguity and unstructured environments – you don’t need a playbook to be effective
- Tech-savvy and eager to use AI and automation to work faster and smarter
- Healthcare or healthtech experience is a plus, but not required
- (Bonus points if you speak Greek…we have a team based in Greece)
You’ll Be Successful Here If You…
- Are a self-starter who takes ownership and doesn’t wait to be told what to do
- Get energy from wearing many hats and context-switching across finance, ops, people, and strategy in the same day
- Are not afraid to get your hands dirty – no task is beneath you if it moves the company forward
- Communicate with clarity and can distill complexity into action
- Want to build something meaningful at a company helping lead the future of GLP-1s and weight management
Compensation
- Base salary range: $100,000–$130,000 (dependent on experience)
- Meaningful equity in a hyper-growth Series A company
- Medical, dental, and vision insurance
- 401(k)
- Free Goodpath programs for you and your family
Why Join Us
- Join a mission-driven company at a clear inflection point
- Work directly with the CEO as his most trusted partner
- Shape the operating backbone of a rapidly scaling company
- Be part of a humble, high-performing team driven by meaningful impact
- Dynamic environment with room to learn, grow, and shape the company’s future
About the Role
The Chief Scientific Officer - Early Drug Development will formulate and lead the company's global early-stage R&D strategy, establishing the R&D roadmap from target validation to proof-of-concept (POC).
Responsibilities
- Lead the drug chemistry team and the biology team.
- Establish a global R&D layout and talent echelon for innovative drugs of Qilu.
- Plan and make decisions regarding the innovative drug pipeline, including cutting-edge technology fields such as small molecules, large molecules, ADCs, and small nucleic acids.
- Establish strategic partnerships with the global academic community, research institutions, and biotechnology companies to introduce cutting-edge technologies.
- Research on leadership mechanisms and formulate biomarker strategies to provide a solid scientific basis for R&D decisions.
Qualifications
- Possess a doctoral degree in life sciences or a related medical field.
- Over 20 years of research and development experience in multinational pharmaceutical companies or top biotech firms.
Required Skills
- Profound biological knowledge in core disease areas such as oncology, metabolism, autoimmunity, or the central nervous system.
- Deep understanding of emerging therapeutic modalities.
- Complete R&D success experience from the laboratory to the clinic.
- Led and advanced at least five innovative drug projects into the clinical stage and successfully completed POC.
- Outstanding scientific insight and strategic decision-making ability to predict industry trends and transform them into the company's R&D advantages.
- Outstanding leadership with the charisma and influence to inspire, attract, and retain top scientific talents.
Preferred Skills
- Experience in establishing and managing global R&D teams.
- Strong network within the academic and biotechnology communities.
Pay range and compensation package
Competitive salary and comprehensive benefits package commensurate with experience.
首席科学官 - 早期药物研发
工作职责:
- 制定并领导公司全球早期研发战略,确立从靶点验证到POC的概念验证的研发路线图。
- 统领药物化学团队、生物学团队,构建齐鲁创新药物全球研发布局与人才梯队。
- 主导创新药物管线的规划与决策,包括小分子、大分子、ADC、小核酸等前沿技术领域。
- 作为公司科学领域的最高代表,与全球学术界、研究机构及生物技术公司建立战略合作,引进前沿技术。
- 领导机制研究与生物标志物策略的制定,为研发决策提供坚实的科学依据。
任职要求:
- 拥有生命科学或医学相关领域的博士学位,20年以上在跨国药企或顶尖生物技术公司的研发经验。
- 具备深厚的肿瘤、代谢、自身免疫或中枢神经系统等核心疾病领域的生物学知识,并对新兴治疗模式有深刻理解。
- 拥有从实验室到临床的完整研发成功经验,曾主导推进至少5个创新药物项目进入临床阶段并成功完成POC。
- 卓越的科学洞察力与战略决策能力,能够预见行业趋势并转化为公司的研发优势。
- 出色的领导力,具备激发、吸引和保留顶尖科学人才的人格魅力与影响力。
- 具体岗位职级将根据候选人综合资质确定。
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
THE POSITION:
The most important aspect of the position of the Associate Director of Global Medical Affairs is being responsible for managing complex projects across medical content development, Medical / Legal / Regulatory (MLR) Review, Medical Affairs (MA) Operations & Excellence, etc. This role also serves as both Client Manager and Project Manager for these projects. Additionally, this individual will be part of the MA leadership team that will support development of MA strategies, solution offerings, technology / innovation, and building and managing MA teams. This person will collaborate closely with other global leaders within our Global Medical Information and Medical Affairs service line and other business units across EVERSANA to further strengthen the vision of an Integrated Medical Affairs solution offering. This person may partner with other Medical Affairs leads by managing multiple complex deliverables for internal and external clients with a team of resources, including both full-time employees and consultants.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
Project & Client Management
- Lead and manage complex, cross-functional Medical Affairs projects, including medical content development, MLR (Medical/Legal/Regulatory) review processes, MA operations, and MA consulting.
- Serve as the primary Client/Project Manager for assigned client projects, ensuring timely delivery, quality standards, and strategic alignment with client objectives.
- Oversee project teams composed of internal staff and external consultants, ensuring effective collaboration and resource utilization.
- Contribute to the development and execution of Global Medical Affairs strategies, aligning with broader organizational goals and client needs.
- Actively participate in the MA leadership team to shape solution offerings, drive innovation, and support business growth.
- Support the design and implementation of scalable Medical Affairs models and frameworks across therapeutic areas and geographies.
- Lead and manage the development of the positioning and marketing information related to EVERSANA’s Medical Affairs Excellence & Strategy and related consulting services. Including, oversight of capabilities presentations, development of case studies, white papers, publications, and information on .
- Create/Drive Thought leadership in partnership with MA / MI leadership team across via position papers, webinars, conferences, social media, and other channels, collaborating with marketing and commercialization team to run marketing campaigns on new opportunities.
- Drive continuous improvement in Medical Affairs operations, including process optimization, technology adoption, and performance metrics.
- Champion the integration of digital tools and platforms to enhance medical content delivery, stakeholder engagement, and operational efficiency.
- Collaborate with internal stakeholders to identify and implement innovative approaches to Medical Affairs service delivery.
- Partner closely with leaders across Global Medical Information, Global Medical Affairs, and other EVERSANA business units to deliver integrated, best-in-class solutions.
- Facilitate cross-functional alignment and communication to ensure consistency and excellence in Medical Affairs deliverables.
- Represent Medical Affairs in strategic discussions with internal and external stakeholders, including clients and industry partners.
- Build, mentor, and manage high-performing Medical Affairs teams, fostering a culture of collaboration, accountability, and professional growth.
- Support recruitment, onboarding, and training of new team members (FTEs and consultants) to ensure capability alignment with evolving business needs.
- Promote knowledge sharing and best practices across teams and projects.
- Cultivate Trusted Partnerships: Build and maintain strong, long-term relationships with client stakeholders, acting as a strategic advisor and trusted partner in Medical Affairs transformation.
- Client Satisfaction & Retention: Monitor client satisfaction through regular check-ins, feedback loops, and performance reviews; proactively address concerns to ensure high retention and repeat business.
- Strategic Account Growth: Identify opportunities to expand EVERSANA’s footprint within client organizations by aligning new offerings with evolving client needs and priorities.
Expectations Of The Job
- Hours: Monday-Friday, 40+ Hours/week
- Travel: Up to 25%.
An individual in this position must be able to successfully perform the expectations listed above.
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Medical / Scientific degree, PharmD, MD, PhD, etc.
- 5+ years of experience in Medical Affairs within the pharmaceutical, biotechnology or device/diagnostics industry
- Demonstrated experience with project management, including vendor and / or technology management
- Experience with Medical Affairs Operations and Excellence across Medical Information, Medical Communications, HEOR, Investigator Initiated Studies, Independent Medical Education, Evidence Generation, etc.
- Results driven and team-oriented, with the ability to influence outcomes as necessary
- Able to innovate, analyze, and solve problems with minimal supervision. Passion for technology, innovation (including AI), and process improvement
- Exceptional attention to detail and communication skills
- Demonstrated ability to manage multi-client projects simultaneously while advancing company goals / initiatives
- Ability to communicate and interact effectively with clients
- Experience working in Agile culture, ability to effectively manage shifting priorities, and experience in fast-paced environment is a plus
The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.
Additional Information
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
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Head of Market Access, U.S. - Blue Earth Diagnostics
The Head of Market Access - U.S. will be responsible for developing and executing market access strategies to ensure optimal reimbursement and patient access for our PET imaging portfolio. This role will lead a team of field reimbursement managers and collaborate cross-functionally with commercial, medical affairs, regulatory, and finance teams to drive sustainable growth in the U.S. market. This role will require close coordination with the European Market Access Leader and relevant corporate functions.
Key Responsibilities
- Strategic Leadership
- Define and implement U.S. market access strategy for PET imaging products, aligning with corporate objectives.
- Monitor evolving reimbursement trends, payer policies, and healthcare legislation impacting molecular imaging.
- Team Management
- Lead, coach, and develop a team of approximately 10 field reimbursement managers to deliver best-in-class support to healthcare providers and patients.
- Set clear performance goals and foster a culture of accountability and collaboration.
- Payer Engagement & Contracting
- Build and maintain relationships with national and regional payers, PBMs, and IDNs to secure coverage and favorable reimbursement terms.
- Negotiate contracts and value-based agreements where appropriate.
- Cross-Functional Collaboration
- Partner with commercial teams to support product launches and ensure alignment between access strategy and sales objectives.
- Work closely with medical affairs to develop evidence generation plans that support payer value propositions.
- Compliance & Governance
- Ensure all market access activities adhere to legal, regulatory, and company compliance standards.
Qualifications
- Bachelor’s degree required; advanced degree (MBA, MPH, PharmD) preferred.
- 10+ years of experience in market access, reimbursement, or payer strategy within the pharmaceutical or diagnostics industry.
- Proven leadership experience managing field-based teams.
- Deep understanding of U.S. healthcare reimbursement systems, including Medicare, commercial payers, and specialty pharmacy dynamics.
- Strong negotiation, analytical, and communication skills.
- Experience in imaging, oncology, cardiology or nuclear medicine is preferred.
Medical Practice Manager
About the Practice
Meeks and Zilberfarb Orthopedics is a premier, 5-star Google-rated surgical practice specializing in sports medicine. We are dedicated to helping athletes and active individuals return to the lifestyles they love. We pride ourselves on a culture of excellence, a professional yet pleasant environment, and a commitment to personalized, high-quality patient care.
The Opportunity
We are seeking a Practice Manager to serve as a strategic partner in our growth. In this role, you will go beyond daily administration to optimize our end-to-end patient journey. You will lead our operational excellence initiatives, ensuring that our internal systems—from surgery scheduling to billing—match the world-class clinical care we provide.
Key Responsibilities
· Strategic Operations: Lead the implementation of office policies that maximize practice efficiency and patient throughput.
· Revenue Cycle Management: Billing and coding for surgical procedures, ensuring financial health amidst evolving 2026 reimbursement landscapes.
· Technology Leadership: Leverage your proficiency in eClinical Works, Athena, or Epic to integrate modern data tools and AI-powered efficiencies into our workflow.
· High-Stakes Coordination: Manage critical relationships with administrative leaders at Beth Israel Lahey and New England Baptist Hospital.
· Clinical Support & Oversight: Supervise Medical Assistants, manage DME inventory (boots, braces), and oversee the high-precision scheduling required for surgeries and Independent Medical Exams (IMEs).
· Compliance Champion: Ensure our 5-star standard is protected through rigorous HIPAA compliance and mandatory staff training.
Qualifications
· Experience: 3+ years in a medical practice management role
· Technical Expertise: Mastery of surgical prior authorizations, medical billing/coding, and major EMR systems.
· Leadership: A proven track record of motivating teams, solving complex operational problems, and communicating with professional empathy.
· Independence: Ability to act as a self-directed decision-maker who thrives in a fast-paced surgical setting.
· Serving Patients: Maintaining our excellent patient care experience
What We Offer
· Competitive Salary: Commensurate with experience
· Professional Autonomy: A leadership role with a voice in the practice's strategic direction.
· Premier Location: Beautiful Brookline office accessible via Green C and D lines; paid parking provided.
· Work-Life Balance: Stable, full-time M–F 8 am – 5 pm schedule.
Industry: Pharmaceuticals
Title: Senior Associate Scientist
Job ID: CAMB000127
Location: Cambridge MA
Duration: 09 months contract (+Possibility of extension)
Overview
The experienced Research Associate Scientist II, with a background in in vitro screening, will be part of our dynamic, fast-paced and interdisciplinary lead development team. Our mission is to advance Client RNAi therapeutic programs from target discovery through lead candidate selection. The Associate Scientist II will be technically skilled in molecular and/ or cell biology, and bring a rigorous, analytical approach to research.
This position is onsite and will be primarily located in Cambridge, MA.
Key Responsibilities
- Perform cell culture (iPSCs, primary cells, immortalized cell lines) to support the research needs of the group and high-throughput screening of siRNAs using qPCR and a variety of cell-based assays
- Execute day to day operations for RNASeq sample preparation, including: library preparation, QC and sequencing. Maintain sample tracking & records.
- Conduct assays that support in vivo studies (e.g. qPCR, ELISA) for the quantitative analysis of biomarkers or siRNA activity
- Support lab maintenance including equipment operation & maintenance , reagent inventory and reagent preparation
- Troubleshoot technical problems and participate in the continuing development and optimization of existing and new protocols.
- Utilize instrumentation and robotics to aid in high throughput (384-well) screening.
- Adapts well to the changing platform needs, in workflow, projects and other tasks as required by the platform.
Qualifications
- A BS in a biological science with at least 2 years of hands-on laboratory experience in cell or molecular biology are required
- Experience in cell culture and purification/quantification of nucleic acids/protein, including qPCR
- Experience with NGS workflow is desired
- Experienced with laboratory automation including liquid handling systems such as Perkin Elmer JANUS, Beckman i7 or other systems.
- The candidate should be intensely detail oriented, highly motivated, capable of managing multiple projects simultaneously, desire to drive innovation, and willingness to learn
- We particularly seek someone who is detail oriented and who will flourish in a goal-driven team environment under tight deadlines.
- Excellent interpersonal skills with the ability to work well with others in a dynamic and highly collaborative environment.
Comment Must-Have Skills/Experience
- Cell culture (including iPSCs, primary cells, immortalized lines)
- Experience with qPCR and other cell-based assays
- At least 2 years of hands-on lab experience Nice-to-Have Skills
- Experience with RNA sequencing (RNASeq) – library prep, QC, and sequencing
- Familiarity with liquid handling systems/automation (e.g., PerkinElmer JANUS, Beckman i7)
- Exposure to NGS workflows
- Minimum Education Bachelor's degree in biology or related field Master's degree preferred, but not required Work Experience
- At least 2 years of lab experience (no fresh graduates)
- Needs to be comfortable working independently and multitasking in a fast-paced lab environment Soft Skills / Culture Fit - Proactive and dependable
- Able to work independently and figure things out without constant direction
- Easygoing but motivated and ambitious
- Strong communication and collaboration skills
Must-Have Technical Skills:
- Complex in vitro experience
- iPSC experience
- 3D models
- Mammalian cell culture
- CRISPR
- qPCR
- RNA work
- Transfection
Company Description
Boston Hand to Shoulder is a leading orthopaedic practice specializing in upper extremity conditions—from hand to shoulder—as well as sports-related injuries, including the lower extremity. Serving over 1,500 patients across the Greater Boston area and New England, we provide expert care to individuals of all ages and activity levels, including professional athletes. Our team of nationally recognized orthopaedic specialists is dedicated to delivering holistic and compassionate care, prioritizing prompt appointments within 48 hours. Known for our clinical expertise, teaching, and research, we take pride in being a trusted provider of specialized care and second opinions.
Role Description
This is a part-time, on-site role for a Practice Assistant located in Newton, MA. The Practice Assistant will provide administrative and clerical support to ensure smooth day-to-day operations within the orthopaedic practice. Responsibilities include managing patient appointments, maintaining records, handling phone communications, providing customer service, and assisting with general office duties. Interaction with patients, physicians, and staff will be a key aspect of this role, requiring professionalism and excellent interpersonal skills.
Qualifications
- Strong clerical skills, including data entry, filing, and managing records
- Experience in administrative assistance to support daily operational needs
- Excellent phone etiquette and communication abilities
- Outstanding customer service skills with a patient-focused attitude
- Familiarity with medical terminology and healthcare operations is a plus
- Proficiency in scheduling systems and office software
- High school diploma or equivalent; additional education or certifications are a plus
- Ability to work effectively in a collaborative, team-oriented environment
Clean Harbors in Weymouth MA is seeking a Class B - CDL Driver (Hazmat) to operate light and heavy-duty trucks/work equipment at our customer sites; some of the vehicles operated include Vacuum Trailer, roll-off trailers, van trailers, box trucks and high-powered vacuum loaders. This role is responsible for performing driving and non-driving duties on and off customer sites associated with hazardous waste clean-up.
Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.
Why work for Clean Harbors?
- Health and Safety is our #1 priority and we live it 3-6-5!
- Focus on maintaining sustainability and cleaning the Earth
- Recruiting Pay range $27-31/hr
- Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
- Own part of the company with our Employee Stock Purchase Plan
- Opportunities for growth and development for all the stages of your career
- Company paid training and tuition reimbursement
RESPONSIBILITIES
Key Responsibilities:
- Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
- Operate commercial trucks and assist field laborers when needed (team atmosphere where everyone helps)
- Operate a variety of Class B trucks
- Loading and unloading of trucks
- Ensure customer satisfaction at time of service.
- Proper placarding of vehicles to meet Company and DOT requirements/regulations
- Maintain daily logs, time sheets, and various reports
- Follow all local, state (provincial) and federal compliance regulations and rules
- Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements
- Safely observe all corporate operating guidelines and procedures
- Observe all company environmental health and safety operating guidelines
- Performs other duties as assigned
- By position, ability to be on call for emergency response on rotating basis every other week
- By position, site-remediation, equipment decontamination, and the handling of hazardous materials.
QUALIFICATIONS
Required Qualifications:
- Valid Class B CDL
- Obtain Hazmat and Tanker endorsement within 90 days of employment
- Ability to use various mobile devices
- Perform physical functions per job requirements
- Successfully complete a background check, drug test, and physical, by position
- Per OSHA's Respiratory Protection Standard, 29 CFR 1910.34, employees in positions requiring respirators are required to meet facial hair standards.
Preferred Qualifications:
- Commercial driver experience
- Hazmat and Tanker endorsement
- Previous Hazmat experience
- Ability to operate a manual transmission
- Previous manual labor experience
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact or 1-844-922-5547.
Clean Harbors is a Military & Veteran friendly company.
Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
*CH
The ideal candidate will possess a diverse skill set in various construction and maintenance tasks, demonstrating proficiency in both technical and hands-on work.
This role is essential for ensuring the quality and functionality of our projects, contributing to the overall success of our operations.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are looking for a SIU Investigator (mid-level). This is a desk position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. The candidate selected will have strong multi-line SIU Investigation experience.
This role is remote eligible. However, you must live in the assigned territory which is ME, VT, NH, MA, CT, RI, DE, MD or Washington DC. There may be occasional business travel.
What you'll do:
Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.
Participates in the development of fraud prevention strategies.
Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.
Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.
Makes recommendations within defined authority guidelines.
Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.
Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.
May serve as a resource team member on specific matters through demonstrated skill or training.
Assists with the delivery of fraud awareness training initiatives in a defined environment.
Handles CAT duty responsibilities as business requires.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
High School Diploma or General Equivalency Diploma (GED).
2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.
Proven investigatory skills.
Experience obtaining statements from various parties to incidents, witnesses, and suspects.
Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.
Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.
Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.
Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.
SIU experience conducting low to complex P&C fraud investigations OR a combination of Insurance Claims and (Law Enforcement Investigations OR Military Investigations) experience.
Strong background with multi-line SIU investigations
Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.
US military experience through military service or a military spouse/domestic partner
Compensation range: The annualized range for this position is: $77,120 - $147,390. This is an hourly position.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.