Jobs in Bexley Ohio Remote

2nd SHIFT- 4PM-12:30AM

Desktop Publisher/Presentation Specialist

Contract to hire

HYBRID- 3 DAYS ONSITE/2 DAYS REMOTE (after 90 days)

***MUST WORK 2ND SHIFT-4:30PM-12:30AM, Must work onsite, 5 days a week for first 90 days, then move to Hybrid (3 days onsite/2 days remote).****

Our client is seeking a 2nd shift individual to help support their clients (mainly financial services/banking clients) in preparing PowerPoint decks as well as other Desktop Publishing duties. This role will not be creating new templates in PowerPoint but rather making updates to existing templates for presentation decks. In additional to this, duties could include changing out colors, logos, images, content, etc. as needed. Other work includes retouching of images, inputting photos or creating tables in Excel. Must have strong attention to detail to ensure content is formatting properly and presenting properly for both digital and print.

Responsibilities:

• Utilize appropriate logs and/or tracking software for all presentation work
• Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
• Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client’s brand; intake and workflow coordination functions, as needed (will use PowerPoint frequently)
• Use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction
• Proficiency in using equipment/technology/software and hardware necessary to perform job functions
• Communicate with team members, lead, supervisor or client on job or deadline concerns
• Meet contracted deadlines for service delivery to our clients
• Troubleshoot basic software or hardware problems

Qualifications:

• Minimum (1) year presentations experience preferably in a legal, banking or large corporate environment
• Skilled in the use MS Office software (Excel, PowerPoint, Visio as examples);
• Familiar with other software programs for editing and/or creating documents; specifically, Adobe PDF & Creative Suite (Illustrator, Photoshop as examples)
• Strong attention to detail; able to work on multiple projects simultaneously
• Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests
• Strong organizational skills needed
• Ability to meet deadlines and complete all projects in a timely manner
• Ability to handle sensitive and/or confidential documents and information
• Ability to work both independently and collaboratively as part of a team
• Ability to work in a fast-paced environment
• Ability to communicate professionally both verbally and in writing

Generative AI Engineer/Agentic Engineer

You bring AI to life - one agent at a time. At BWE, we rely on you to build smart, adaptive systems that act on behalf of our teams, streamlining workflows and amplifying impact. As an Agentic Engineer, you turn complex business tasks into intelligent, automated solutions that drive efficiency across the enterprise. Your work helps us scale AI with confidence, creativity, and control.

Responsibilities:

• Design, build, and optimize autonomous or semi-autonomous AI workflows (agentic systems) using Microsoft Copilot, Power Automate, Copilot Studio, and third-party AI platforms.
• Translate complex business tasks into orchestrated, multi-step AI workflows that can act with minimal user input while maintaining accuracy and compliance standards.
• Develop and iterate intelligent assistants, copilots, and AI agents to automate business processes across origination, closing, servicing, and corporate functions.
• Collaborate with Business Partners and business units to test, refine, and scale agentic tools that drive measurable efficiency improvements and user adoption.
• Lead implementation of BWE's Scale Agentic AI initiative by identifying high-impact automation opportunities and deploying production-ready AI agents.
• Partner with AIOps Engineer to ensure agentic systems integrate properly with monitoring, governance, and optimization frameworks.
• Stay ahead of emerging agentic design patterns, orchestration technologies, and best practices while bringing forward innovative solutions to business challenges.
• Create reusable agentic templates and workflow patterns that enable citizen developers to build AI-powered automation within governance frameworks.
• Implement security and compliance controls for agentic systems ensuring adherence to financial services regulations and data privacy requirements.
• Research and experiment with innovative agentic AI technologies and platforms to enhance BWE's automation capabilities.
• Provide training and support to business users adopting agentic tools and automation workflows.
• Document agentic system architectures, decision logic, and operational procedures for knowledge transfer and maintenance.

Near-Term Deliverables:

• Build and deploy at least 3-5 production agentic systems that demonstrate significant business impact and operational efficiency gains.
• Establish agentic AI development framework including design patterns, testing methodologies, and deployment standards.
• Create a comprehensive library of reusable agentic components and workflow templates that accelerate automation deployment across business functions.
• Partner with Business Partners to identify and prioritize high-impact opportunities for agentic AI implementation with detailed business case analysis.
• Develop agentic system monitoring and optimization practices ensuring reliable performance, accuracy, and cost efficiency.
• Research and recommend emerging agentic AI platforms and technologies for potential adoption with hands-on evaluation and implementation guidance.
• Create citizen developer enablement materials including agentic workflow templates, training resources, and best practice guidelines.
• Establish agentic AI governance practices including approval workflows, risk assessment, and compliance validation procedures.
• Complete advanced training in agentic AI, workflow orchestration, or emerging automation technologies relevant to enterprise applications.
• Contribute to BWE's competitive advantage by pioneering innovative agentic use cases and automation strategies.

Minimum Qualifications:

• 5+ years of experience building AI-driven workflows, intelligent automation, or low-code/no-code solutions in enterprise environments.
• Hands-on experience with Microsoft Power Platform (Power Automate, Power Apps), Microsoft Copilot Studio, and Large Language Model (LLM) integration.
• Strong grasp of prompt engineering, conversation design, logic flows, and business process optimization techniques.
• Experience with API integration, data transformation, and system connectivity for workflow automation.
• Knowledge of agentic AI concepts including multi-step reasoning, tool usage, and autonomous decision-making systems.
• Understanding of business process design, user experience principles, and change management for automation adoption.
• Bachelor's degree in Computer Science, Engineering, Business Technology, or related field, or equivalent work experience.
• Creative, fast-moving builder with prototyping mindset and deep understanding of user needs and business workflows.

Preferred Qualifications:

• Experience with advanced agentic AI platforms and orchestration tools beyond Microsoft ecosystem.
• Knowledge of machine learning, natural language processing, and conversational AI development.
• Familiarity with enterprise integration patterns, API management, and cloud-native application development.
• Experience in CRE, financial services, or regulated industries with complex compliance and audit requirements.
• Understanding of AI governance, responsible AI deployment, and risk management for autonomous systems.
• Previous experience leading automation initiatives or digital transformation projects.
• Knowledge of emerging technologies including multi-modal AI, autonomous agents, and AI orchestration platforms.

"

Wage: Between $120-$131 an hour

Licensed Mental Health Therapist — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required.

About you

●      You’re a fully-licensed Mental Health Therapist at a Master’s level or above with LMHC, LPCMH, LIMHP, LMFT, LMFTS, LCMFT, LPC, LPCC, LCPC, LCPCS, LPCC-S, LCSW, LICSW, or LCSCW licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.

●      You’re ready to launch a private practice, or grow your existing business by taking insurance.

About Headway

Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need.

How Headway supports providers 

-       Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.

-       Built-in compliance: Stay compliant from day one with audit support and ongoing resources.

-       Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.

-       Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.

-       Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.

-       Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.

-       Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.

How Headway supports your clients

●      Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.

●      Instant verification: Clients can easily check their insurance status and get the care they need without disruption.

Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license. 

"

"

Wage: Between $89-$203 an hour

Did you know that you can build a flexible private practice on your terms as a psychiatric nurse practitioner? Whether you want to see patients alongside a full-time job or grow a full-time practice, Headway makes it easy to accept insurance, boost your earnings, and focus on care - without the administrative burden. It’s all on one free-to-use platform, no commitment required.

About the role

This position is for licensed psychiatric nurse practitioners looking to start or grow their private practice. Headway provides the tools, resources, and support to help you navigate insurance, streamline operations, and let you focus on what matters most - your patients.

About you

• 
  
• 
  

  You’re a fully licensed psychiatric nurse practitioner with your DEA or CDS number, ANCC board certification, a valid NPI number and malpractice insurance.

  
  
  
• 
  

  You’re looking to start or expand your private practice while maintaining control over your schedule, client load, and work environment.

  
  
  

Why partner with Headway?

As an independent provider with Headway, you’ll gain access to:

• 
  
• 
  

  Hassle-free insurance credentialing: Get credentialed for free in multiple states within as little as 30 days.

  
  
  
• 
  

  Increased earnings: Secure competitive rates with top insurance plans through our nationwide network.

  
  
  
• 
  

  Predictable bi-weekly payments: Receive reliable payouts directly from Headway.

  
  
  
• 
  

  Built-in EHR tools: Access real-time scheduling, secure client messaging, documentation templates, assessments, and more.

  
  
  
• 
  

  Compliance & audit support: Stay up-to-date with insurance requirements and industry regulations.

  
  
  
• 
  

  Free continuing education: Earn CEUs and expand your expertise through Headway Academy.

  
  
  

How Headway supports your patients

• 
  
• 
  

  Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.

  
  
  
• 
  

  Instant verification: Clients can easily check their insurance status and get the care they need without disruption. 

  
  
  

Important Notes

• 
  
• 
  

  This is a 1099 independent contractor role. You’ll have full autonomy over your practice, including setting your hours and managing your caseload.

  
  
  
• 
  

  At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license. 

  
  
  

About Headway

We make it easy for mental health providers to take insurance by credentialing you with the nation’s largest networks, handling billing and admin paperwork, and helping you earn more stable income with higher rates. With Headway, you can finally focus on what matters most: providing life-changing care. We’ll take care of the rest.

"

Wage: Between $120-$131 an hour

Licensed Mental Health Counselor — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required.

About you

●      You’re a fully-licensed Mental Health Counselor at a Master’s level or above with LMHC, LPCMH, or LIMHP licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.

●      You’re ready to launch a private practice, or grow your existing business by taking insurance.

About Headway

Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need.

How Headway supports providers 

-       Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.

-       Built-in compliance: Stay compliant from day one with audit support and ongoing resources.

-       Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.

-       Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.

-       Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.

-       Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.

-       Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.

How Headway supports your clients

●      Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.

●      Instant verification: Clients can easily check their insurance status and get the care they need without disruption.

Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license. 

"

Open date: October 2, 2025

Next review date: Thursday, Mar 12, 2026 at 11:59pm (Pacific Time)

Apply by this date to ensure full consideration by the committee.

Final date: Thursday, Oct 1, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.

UC Berkeley Extension (UNEX), the continuing education branch of the University of California, Berkeley, has been building bridges between UC Berkeley and the public since 1891. UNEX serves the professional and continuing education goals of thousands of people each year and plays an essential part of the University mission to: extend the research and scholarship of UC Berkeley to a global community; increase access to higher education for non-traditional, online, and international students; and improve the workforce. UC Berkeley Extension is a part of the division under the leadership of the Dean of Extended Education that also includes Berkeley Summer Sessions, Berkeley Study Abroad, and Osher Lifelong Learning Institute.

UC Berkeley Extension invites applications for a pool of qualified, dynamic instructors with a commitment to undergraduate, professional, and continuing education in Business and Management to teach one or more online courses each year.

Courses are offered online:

• 
  
• Online instruction is delivered asynchronously through our learning management system (Canvas) or through synchronous live lectures (Zoom).
  
• Most synchronous live online lecture courses are offered in the evening and on the weekend (U.S.A. Pacific Time).
  

We are seeking qualified applicants who possess current subject matter expertise and/or teaching knowledge in (but not limited to) the following course subjects. For program and course descriptions, please refer to the departmental links below.

• 
  
• Accounting
  
• Artificial Intelligence (AI)
  
• Business Analysis
  
• Corporate Finance
  
• Economics
  
• Human Resources
  
• Leadership and Management
  
• Marketing
  
• Personal Financial Planning
  
• Project Management
  
• Other Business Course Subjects (please specify on your Instructor Information Form)
  

The department seeks candidates who can support the success of all students through inclusive curriculum, classroom environment, and pedagogy. Specific duties and expectations will vary depending on the method of instruction including: Synchronous Live Online (Zoom) or Asynchronous Online (Fixed Date or Start Anytime).

• 
  
• For synchronous instruction (live online courses), duties include but are not limited to: syllabus development; assignment development; lesson planning for class meetings; preparing and submitting required texts and course materials; reviewing and updating Canvas course site; and delivering lectures, presentations, and learning activities for all required hours of instruction.
  
• For asynchronous instruction (fixed date or start anytime online courses), duties include but are not limited to: reviewing the syllabus and pre-populated online course content; learning and utilizing Canvas classroom management tools; and requesting any training needs from the Program Director or Department Director.
  
• For all instruction (regardless of course format) duties include but are not limited to: completing required trainings as mandated by the UC Presidential policies; responding to student questions and learning needs in a timely manner; grading student assignments and posting final student grades to the instructor portal in a timely manner; utilizing University-approved course support platforms including the Canvas Learning Management System, Zoom, Instructor Portal, Google Workspace, etc.; reviewing and following University and departmental policies, logistics, and other guidelines as published on the departmental Instructional Resource Site; and responding to other requests from the Program Director or Department Director in a timely manner.
  

Online Business Programs: academic-areas/business/#!?tab=programs&availability=all

Online Business Courses: academic-areas/business/#!?tab=courses

• 
  
• Bachelor's degree or equivalent international degree required.
  

• 
  
• 3 or more years of professional industry work experience since degree.
  
• 
  U.S.A. Residency and U.S.A. Work Authorization: All work must be performed in the United States, whether in person or online. For applicants who are not US citizens or permanent residents, a valid US work authorization is required for the duration of employment. Applicants should not expect the department to sponsor a work visa on their behalf.
  

• 
  
• Advanced degree in course subject preferred.
  
• 4 or more years of professional industry work experience since degree.
  
• Teaching, training, mentoring, or coaching experience in the course subject, within a U.S. corporate environment or at a U.S. college/university institution.
  
• Knowledge of federal and California state laws and regulations as applicable to the course subject.
  
• Experience in creating syllabi, learning objectives, lectures/presentations, learning activities, assignments, assessments, exams, and quizzes.
  
• Experience teaching and/or developing academic content for online courses.
  
• Ability to convey conceptual and complex ideas and information.
  
• Ability to support the success of all students through inclusive curriculum, classroom environment, and pedagogy.
  
• Effective verbal/written communication and presentation skills (English).
  
• Ability to collaborate with colleagues and work within a team environment.
  
• Proficiency in (or willingness to learn) instructional and other technology, such as: Learning Management Systems (Canvas); lecture/presentation capture applications (Panopto); online video conferencing (Zoom); Microsoft Office (Word and PowerPoint); file sharing (Google drive or Dropbox); and Google Workspace tools (email, calendar, docs, sheets, slides, etc).
  

The following professional industry credentials are preferred for the following programs:

• 
  
• 
  Accounting: Certified Public Accountant (CPA)
  
• 
  Accounting (Fraud and Forensic Accounting): Certified Fraud Examiner (CFE) credential with the Association of Certified Fraud Examiners.
  
• 
  Personal Financial Planning: Certified Financial Planner (CFP) with the Certified Financial Planner Board of Standards, Inc.
  
• 
  Project Management: Project Management Professional (PMP), Project Risk Management Professional (PMI-RMP), or Agile Certified Practitioner (PMI-ACP) with the Project Management Institute (PMI)
  

• Curriculum Vitae or Resume - Your most recently updated C.V. or Resume.

  
  

• Instructor Information Form - Download the Instructor Information Form PDF to your computer desktop and open it using the Adobe Acrobat application. It is not recommended to use an internet PDF viewer or Google Docs to complete this form. Complete, save, and upload the PDF form to your AP Recruit application.

  
  

• 
  
• References are requested from candidates at the interviewing stage, and references are only contacted for finalists.
  

Help contact:

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.

The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.

In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.

• 
  
• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  
• UC Sexual Violence and Sexual Harassment Policy
  
• UC Anti-Discrimination Policy
  
• APM - 035: Affirmative Action and Nondiscrimination in Employment
  

Overview:

As a Product Owner in Affinity Solutions Technology (AST) you will lead a cross-functional agile team implementing technology solutions for Securian's Affinity Solutions and Securian Canada markets. AST teams demonstrate passion for delivering innovative solutions for clients, customers, and internal partners, driven by creative problem-solving skills, strong collaboration, and analytical abilities.

You need to be passionate about delivering business value through technology while remaining flexible to adapt to evolving and emerging needs. You will partner with stakeholders to define your team's strategy and roadmap, owning your team's prioritization and delivery. You will work closely with your team, other Product Owners, business stakeholders, engineering leaders, and technology partners to deliver solutions using a blend of methodologies.

Responsibilities include but not limited to:

• Partners with the business to build trust and translate operations, customer needs, and technology into impactful digital solutions-resolving trade-offs, managing risks and dependencies, creating and driving product roadmaps with a focus on measurable outcomes, and communicating transparently.

• Maintains a backlog to prioritize work/stories for the team by synthesizing all relevant data, research and any other available information.

• Engages stakeholders through ongoing collaboration to understand evolving customer needs, advocate for the business, and share insights with teams to drive alignment and optimal outcomes.

• Leverages emerging best practices and market trends to drive operational efficiencies and align technology strategies with business goals.

• Uses all available resources (e.g., analytics, reporting, surveys, ethnographic research, qualitative data, usability testing) to understand product performance and customer satisfaction.

• Effectively communicates product value through storytelling, connecting to business/customer impact and engages stakeholders in strategic decisions to optimize outcomes.

• Cross functional understanding of how their work integrates with other business workstreams and initiatives.

• Understands how to leverage team effectiveness metrics (e.g., velocity/cycle time) to drive value.

• Contributes to strategic product decisions by incorporating total cost of ownership and providing input into operating budget planning.

• Participates in governance meetings and communicates technical and business product status and progress with senior leaders.

• Creates product delivery commitments such as service level agreements and BCM plans to support resiliency requirements.

• Engages in product discovery efforts to identify strategic opportunities.

• Proactively develops and demonstrates advanced knowledge of and experience with the technical product(s) and is conversant in the product architecture to drive growth and improve customer experience.

• Directly responsible for implementation, configuration, and/or continuous improvement of a technical product based on value

• Anticipates and identifies new product opportunities to drive value. Provides input and leads the design of meaningful tests and learning opportunities.

• Ensures project delivery is in conformance with company methodologies and standards; leads and provides guidance for project management for initiatives, ensuring business objectives are met and business benefits are delivered.

Qualifications:

• Working knowledge of agile practices. Understands the fundamentals of iterative development, incremental delivery, backlog management, burndown metrics, velocity, and task definition.

• Leadership skills to gain credibility, garner respect, guide the creation of a self-organizing team, being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

• Ability to influence teams to deliver great customer experience without direct authority.

• Working knowledge of Product Management practices.

• Strong communication, facilitation, and interpersonal skills to engage agile team and stakeholders, facilitate discussions, negotiate, and resolve conflict.

• Strong analytical and critical-thinking skills, creative problem-solving skills, and attention to detail.

• Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and manage stressful situations for self and team.

• Strong knowledge of technology and architectural principles to drive implementation of scalable, maintainable, and resilient solutions.

Preferred Qualifications:

• Proven track record as a Product Owner or individual contributor responsible for value and viability of technology solutions.

• Proven track record working in an agile environment while delivering results based on effective prioritization.

• Experience with stakeholder management and collaboration.

• Ability to quickly learn new domains and adapt to changing business needs.

• Knowledge of product and project and portfolio management best practices.

• Ability to communicate effectively with diverse audiences including executives, customers, and technical teams.

• Experience identifying critical emerging business needs and service challenges and ability to quickly and effectively shift/coordinate resources to deliver immediate impact.

• Proven ability to engage with both individual contributors and leaders of the highest levels in constructive and collaborative relationships.

• Demonstrated results of gaining credibility, gaining respect and building trust, guiding the creation of self-organizing teams and being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

• Customer Interactions:
  
  • Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
  • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

• Quality Service:
  
  • Uphold the organization's philosophy of extraordinary customer relations.
  • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

• Problem Resolution:
  
  • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
  • Document all member interactions meticulously following established procedures.

• Healthcare Knowledge
  
  • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
  • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

• Operational Excellence
  
  • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
  • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

• Performance Metrics:
  
  • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

• Compliance and Ethics:
  
  • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
  • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

• Tools and Systems:
  
  • Use multiple systems/screens while assisting callers effectively
  • Navigate CRM, EMR/EHR, and ticketing platforms effectively

• Experience:
  
  
  • Fluency in both Spanish and English (spoken and written) is required.
  • Minimum of two (2) years of customer service or healthcare member-interaction experience.
  • Previous call center experience and/or prior experience in the health insurance industry (preferred).

• Education:
  
  • High School Diploma or GED required.

• Skills:
  
  • Outstanding written and verbal communication skills.
  • Proven analytical and problem-solving abilities.
  • Ability to respond concisely and clearly to customer queries.
  • Strong critical thinking and problem-solving skills.
  • Typing speed of at least 35 WPM with a 5% or lower error rate.

• To thrive in this remote role, you'll need:

• Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.

• Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.

• Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.

• Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.

• Tech-Savvy: Comfort with technology and ability to learn new systems quickly.

• Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.

• Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.

• Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

• Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
• Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
• Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
• Career Growth: Abundant advancement opportunities within the organization.
• Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
• Unique Perks:
  
  • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
  • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

This is a Program direct-support position and requires a technical understanding of piece part electronic components and their assembly level applications.  This candidate will transition into a key leadership position in the supporting program Obsolescence Integrated Product Team and will drive issue resolution for situations involving obsolescence.  

The selected candidate will perform and/or assist in the performance of Parts Engineering, Components Engineering or Applications Engineering tasks supporting programs in the Proposal, System Design Description, Low Rate Initial Production, Production and Support phases. Position will require day to day interface with Designers, Contracts, Estimating, Supply Chain, Program Management, and other disciplines. 

 
This position is an onsite role, located in Tucson, AZ.

What You Will Do: 

• Understand and/or generate a program statement of work (SOW) and other defined customer component application requirements. 

• Develop and/or sustain a proactive Obsolescence Management process to deliver cost saving obsolescence mitigation strategies and solutions. 

• Drive resolution through support or execution of lifetime buys, selections of alternate parts, redesign efforts or other mitigation strategies and will facilitate and support contract negotiations, basis of estimates, and supplier statements of work for proposal efforts. 

• Interact with Program and customer leadership on a regular basis to communicate status of mitigation strategies. 

• Conduct trade study analysis help identify cost effective obsolescence driven cut in points for proposed unit redesigns.

Qualifications You Must Have:  

• Typically requires a Bachelor’s in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience with any combination of the following:

• Experience with proactive and reactive component obsolescence management methodologies. 

• Experience with data collection, analysis, and presentation skills to adequately discuss system impact of component obsolescence issues. 

• Experience with project management working with schedules, costs, and integration of stakeholder needs throughout the obsolescence process. 

• Financial and Contract Management experience with proposals, BOE, EVMs, SOWs, CLINs and CDRLs. 

• Experience with BOM (Bill of Material) development and management for developmental and production programs. 

• Risk and Opportunity business case analysis experience supporting sustainment vs redesign cut in decisions. 

Qualifications We Prefer:  

• Master’s Degree in Electrical Engineering or other related science or engineering discipline 

• Ability to navigate multiple complex processes and tools. 

• Understanding of the application of technical theories and concepts as they apply to electronic components and the parts management field. 

• Ability to read and interpret engineering drawings and hierarchy definition. 

• Knowledge of component failure modes by commodity 

• Knowledge of Component MIL drawings, standards, test specifications, and associated QPLs and QMLs 

• Knowledge of component selection, screening, qualification, and derating for use in military, and aerospace flight applications 

• Knowledge of analog design and analysis, general knowledge of digital circuitry and interfaces 

• Excellent communication skills to interface with other Integrated Product Team members, including Electrical Engineering, Mechanical Engineering, Supply Chain Management, Quality, Operations, and Supplier Engineering.  

• Capable of supporting regular customer interactions including but not limited to leadership engagements, responding to proposal requests and contract negotiations. 

• Outstanding organizational, presentation and technical skills. 

• Ability to multi-task and appropriately prioritize responsibilities. 

• Willingness to support occasional travel.  

What We Offer  

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. 

This position offers relocation based on candidate eligibility.

Learn More & Apply Now!  

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:  

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

This is a Program direct-support position and requires a technical understanding of piece part electronic components and their assembly level applications.  This candidate will transition into a key leadership position in the supporting program Obsolescence Integrated Product Team and will drive issue resolution for situations involving obsolescence.  

The selected candidate will perform and/or assist in the performance of Parts Engineering, Components Engineering or Applications Engineering tasks supporting programs in the Proposal, System Design Description, Low Rate Initial Production, Production and Support phases. Position will require day to day interface with Designers, Contracts, Estimating, Supply Chain, Program Management, and other disciplines. 

 
This position is an onsite role, located in Tucson, AZ.

What You Will Do: 

• Understand and/or generate a program statement of work (SOW) and other defined customer component application requirements. 

• Develop and/or sustain a proactive Obsolescence Management process to deliver cost saving obsolescence mitigation strategies and solutions. 

• Drive resolution through support or execution of lifetime buys, selections of alternate parts, redesign efforts or other mitigation strategies and will facilitate and support contract negotiations, basis of estimates, and supplier statements of work for proposal efforts. 

• Interact with Program and customer leadership on a regular basis to communicate status of mitigation strategies. 

• Conduct trade study analysis help identify cost effective obsolescence driven cut in points for proposed unit redesigns.

Qualifications You Must Have:  

• Typically requires a Bachelor’s in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience with any combination of the following:

• Experience with proactive and reactive component obsolescence management methodologies. 

• Experience with data collection, analysis, and presentation skills to adequately discuss system impact of component obsolescence issues. 

• Experience with project management working with schedules, costs, and integration of stakeholder needs throughout the obsolescence process. 

• Financial and Contract Management experience with proposals, BOE, EVMs, SOWs, CLINs and CDRLs. 

• Experience with BOM (Bill of Material) development and management for developmental and production programs. 

• Risk and Opportunity business case analysis experience supporting sustainment vs redesign cut in decisions. 

Qualifications We Prefer:  

• Master’s Degree in Electrical Engineering or other related science or engineering discipline 

• Ability to navigate multiple complex processes and tools. 

• Understanding of the application of technical theories and concepts as they apply to electronic components and the parts management field. 

• Ability to read and interpret engineering drawings and hierarchy definition. 

• Knowledge of component failure modes by commodity 

• Knowledge of Component MIL drawings, standards, test specifications, and associated QPLs and QMLs 

• Knowledge of component selection, screening, qualification, and derating for use in military, and aerospace flight applications 

• Knowledge of analog design and analysis, general knowledge of digital circuitry and interfaces 

• Excellent communication skills to interface with other Integrated Product Team members, including Electrical Engineering, Mechanical Engineering, Supply Chain Management, Quality, Operations, and Supplier Engineering.  

• Capable of supporting regular customer interactions including but not limited to leadership engagements, responding to proposal requests and contract negotiations. 

• Outstanding organizational, presentation and technical skills. 

• Ability to multi-task and appropriately prioritize responsibilities. 

• Willingness to support occasional travel.  

What We Offer  

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. 

This position offers relocation based on candidate eligibility.

Learn More & Apply Now!  

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:  

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms