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Join us for an Interview and Hiring Day! Registered Nurses welcomed!
Location: 1680 E. 120th Street, Los Angeles, California 90059
Date: Tuesday, March 31, 2026
Time: 9:00 am to 2:00 pm
Directions/Parking: Our main lobby entrance is located at 1680 E 120th Street, Los Angeles, CA 90059. The entrance to the parking lot is on Healthy Way at the north side of our building, behind the large sculpture. Our hospital is easily accessible by public transportation and car.
Please note: Interview times are first come first serve and you will be required to check in once you arrive at the event.
Click RSVP Now to get started
This event is for experienced Registered Nurses.
MLK Community Healthcare has a culture of nursing like no other. We have a compelling mission to improve the health of an appreciative and truly deserving community. We support our nurses with tools, training and best-in-class resources. Our fantastic new RN Residency Program launches recent graduates on a path to success. Our staff fellowships for experienced nurses open doors to new fields of expertise and leadership training at the highest level. And we offer competitive pay and unbeatable benefits. The result? Inspirational careers and the chance to make a meaningful difference in the lives of the most vulnerable.
Join us for an Interview and Hiring Day! Registered Nurses welcomed!
Location: 1680 E. 120th Street, Los Angeles, California 90059
Date: Tuesday, March 31, 2026
Time: 9:00 am to 2:00 pm
Directions/Parking: Our main lobby entrance is located at 1680 E 120th Street, Los Angeles, CA 90059. The entrance to the parking lot is on Healthy Way at the north side of our building, behind the large sculpture. Our hospital is easily accessible by public transportation and car.
Please note: Interview times are first come first serve and you will be required to check in once you arrive at the event.
Click RSVP Now to get started
This event is for experienced Registered Nurses.
MLK Community Healthcare has a culture of nursing like no other. We have a compelling mission to improve the health of an appreciative and truly deserving community. We support our nurses with tools, training and best-in-class resources. Our fantastic new RN Residency Program launches recent graduates on a path to success. Our staff fellowships for experienced nurses open doors to new fields of expertise and leadership training at the highest level. And we offer competitive pay and unbeatable benefits. The result? Inspirational careers and the chance to make a meaningful difference in the lives of the most vulnerable.
Join us for an Interview and Hiring Day! Registered Nurses welcomed!
Location: 1680 E. 120th Street, Los Angeles, California 90059
Date: Tuesday, March 31, 2026
Time: 9:00 am to 2:00 pm
Directions/Parking: Our main lobby entrance is located at 1680 E 120th Street, Los Angeles, CA 90059. The entrance to the parking lot is on Healthy Way at the north side of our building, behind the large sculpture. Our hospital is easily accessible by public transportation and car.
Please note: Interview times are first come first serve and you will be required to check in once you arrive at the event.
Click RSVP Now to get started
This event is for experienced Registered Nurses.
MLK Community Healthcare has a culture of nursing like no other. We have a compelling mission to improve the health of an appreciative and truly deserving community. We support our nurses with tools, training and best-in-class resources. Our fantastic new RN Residency Program launches recent graduates on a path to success. Our staff fellowships for experienced nurses open doors to new fields of expertise and leadership training at the highest level. And we offer competitive pay and unbeatable benefits. The result? Inspirational careers and the chance to make a meaningful difference in the lives of the most vulnerable.
Description & Requirements
Description
Salary: $100,000-$115,000
Minimum Education or Training Equivalent to:
- Licensed or Board Certified Behavior Analyst, or other state-recognized license (required).
- Master’s degree from an accredited college or university in one of the following disciplines: behavior analysis, education, psychology, or related field (education required; listed fields of study preferred).
- 3+ years of extensive experience conducting BCBA tasks (i.e., data analysis, programming, assessments, supervision, etc.) and/or working with individuals impacted by pervasive developmental disorders (required), across varied client profiles.
- 3+ years of supervisory/managerial experience
Benefits of Working at Intercare:
- Medical, Dental and Vision insurance
- Company 401k Plan
- Bonuses!
- Generous time off policy (vacation, sick time and holidays)
- The most extraordinary, professional culture in the industry
- A management team that truly cares about your future and happiness
- Flexible work schedule with a focus on work/life balance
- Mileage reimbursement, a company computer and cell phone
- Leadership training and CEUs - we will teach how to become a better leader!
- Outstanding mentorship and supportive environment for continual learning
Company Description
Intercare Therapy, Inc. (ICT) provides evidence-based behavior therapy services that support individuals with autism and related disorders and their families. Our mission is to increase independence and improve the quality of life of our client families. As an organization, we strive to be:
- The employer of choice for behavior analysts, by providing a long-term career opportunity, supportive organizational culture, and fulfilling individualized professional experience
- The preferred service provider to our clients and funding sources, providing high quality clinical practice and customer service
As an ICT team member, you will gain firsthand experience working to ensure our regular and on-going commitment to evidence-based practices.
Job Description
The Associate Clinical Director oversees the staff and clients within a geographically defined area and/or specific service line, and contributes clinical knowledge, team leadership, feedback, and insight to support the success of four customer groups:
Organization: Promote our brand, reputation, culture, and business results
Funding Sources: Ensure quick service of clients, ensuring positive impact on client progress and compliance with funding source requirements
Assigned Staff: Support individualized professional development and success, as appropriate for their level of experience and stage in clinical progression
Assigned Clients: Sustain high quality clinical practice, impactful client progress, excellent customer service and support from all team members
The impact of the daily work of the Associate Clinical Director optimizes these business results:
Client Progress & Customer Satisfaction timely launch of services with highly trained staff focused on quality clinical programming and efficacy
Employee Satisfaction & Retention minimizing turnover, recruiting, and training costs, and maximizing success and professional development of the clinical team
Clinical and Operational KPIs resulting delivery of high-quality ABA clinical services and positive operational site contribution by tactical management of scale, utilization, supervision ratios, and team member productivity
This position reports to Clinical Director.
This position may require driving 30 to 60 (or more) miles a day when conducting quality control, supervision and consultation in the field, as well as occasional travel outside of regular business hours to serve as a company representative at conferences (internal and industry) and in new markets in development.
Primary Responsibilities:
- Render between 65 to 95 billable hours per month; billable hours will be variable pending the number of Clinical Supervisors (BCBAs) assigned
- Directly manage 5 to 8 direct reports with varying composition of Clinical Supervisors and Program Managers
- Provide quality clinical supervision and program direction to territory clinical staff, including skills enhancement and clinical consultation, to ensure treatment integrity and quality assurance across clients, settings, and funding sources.
- Provide oversight and direction on clinical excellence (e.g., timely report submission, timely session conversion, clinical competencies, etc.).
- Collaborate with Supervisor, Clinical Outcomes for territory audits on clinical efficiency and related metrics implementing corrective actions if necessary
- Participate in initial intake assessments to determine eligibility and appropriateness for on-going services, in addition to making recommendations for frequency and duration of services, consistent with recommended practices and medical necessity guidelines.
- Provide quality clinical supervision or consultation and case coverage during transitions, leave of absences, or vacations, or when complex clinical cases require oversight from a more experienced BCBA.
- Support the clinical team with case management responsibilities for clients on hold.
- Oversee Clinical Supervisors to ensure baseline job expectations are being met via accurate assessment of skills and direct feedback through completion of Performance Management metrics.
- Provide support with completion of Functional Behavioral Assessments, including Functional Analyses, to develop function-based treatments.
- Develop and review treatment plans in collaboration with the clinical team, in addition to conducting follow-up evaluations to assess the effectiveness of treatment plans.
- Provide clinical mentorship and support to all employees within the territory.
- Develop and coordinate clinical training materials in conjunction with Training department and the clinical team, using Behavior Skills Training (BST) techniques: discussion, modeling, practice, and feedback.
- Prepare management reports on program key performance metrics, as assigned.
- Collaborate with leadership team in developing new programs and other special projects, when appropriate.
- Actively work toward department annual goals, as determined Participate in recruiting and interview process for Program Managers and Clinical Supervisors (BCBA).
- Communicate effectively and in a timely manner with all Intercare Therapy employees, clients, and other service providers.
- Support center-based services within the territory with leadership presence at center locations and direct support/feedback regarding services delivered in the center. Responsibilities include but are not limited to, greet team members and families, support maintenance and vendor request(s) and building access (in collaboration with facilities management), provide direct clinical support and oversight to BIs/Supervisors, and provide direct support and supervision to the center coordinator/administrator.
- In person clinical overlaps, as need for the territory clinical team, to support and provide feedback on program integrity, clinical quality assurance, oversight of the provision of services, etc.
- Remains current regarding new research, current trends, and developments in autism spectrum disorders, applied behavior analysis, special education, OBM and related fields.
- Represent Intercare Therapy to clients and colleagues, both professionally and ethically.
- Maintain accurate and up-to-date client records for all clients. This includes obtaining appropriate consent (i.e., consent to evaluate, consent to release confidential information) for all clients.
- Complete supervision documentation in accordance with BACB standards for RBT’s, BCaBA’s and team members accruing experience towards BCBA certification—this includes tracking and monitoring of all RBT supervision hours for assigned cohort (assign as the RBT Requirements Coordinator within the BACB portal).
- Ongoing communication to alleviate any high-level issues with the families, funding sources, and staff.
- Represent company effectively at industry events, with funding sources and families.
- Follow-up and support team members with completion of clinical documentation (e.g., session notes, appointment conversions, etc.).
- Ensure enforcement of ICT policies and those of funding source, industry, state, and federal regulations within the territory.
- In collaboration with client services, support planning and scheduling for the territory by monitoring and identifying opportunities to improve BI utilization, BI desired hours, client accepted hours, client availability, and client acceptance of clinical recommendation(s), and monitoring, tracking, and reducing client and team member cancellations.
- Support and facilitate program initiatives in addition to direct ABA services (e.g., social skills groups, etc.).
- In collaboration with leadership, identify opportunities for efficient use of allotted non-billable hours which includes auditing/monitoring team member non-billable time, generating and supporting initiatives to reduce supervisor non-billable time, and providing feedback/suggestions to client services on ways to reduce BI and supervisor non-billable time (e.g., drive time, admin time, etc.).
- Manage effectiveness of delivery of company initiatives and policies.
- Facilitate the process of clinical onboarding, off boarding, and transitions by supporting clinical team understanding of policies, procedures, caseload supervision/support, and using Behavior Skills Training (BST) techniques (discussion, modeling, practice, and feedback) to facilitate understanding and application of clinical competencies, clinical standards, incentive programs, etc.
- Work with the leadership team to drive improvements in key performance metrics (both clinical and operational) and annual budget results in the territory. This includes tactical management of clinical and operational KPIs to support improvement/sustainable BI productivity, supervisor productivity, utilization, supervision ratios, site contribution, and scale.
- Proactively and in response to territory KPIs, facilitate adaptations clinical team structure to best support company initiatives.
- Support clinical and training initiatives to ensure data and reporting systems are clinically appropriate, efficiently utilized, and compliant with ICT and BACB standards.
- Perform other duties and monitor additional KPIs as requested.
Job Skills:
- Knowledge of the science behind Applied Behavior Analysis.
- Proficient with Microsoft Office and/or equivalent, including Excel and graphing.
- Excellent time management skills: billable vs non-billable, onsite/direct vs offsite/indirect hours
- Excellent relationship management skills, customer service orientation, collaboration and team player attitude with all Customers (colleagues, client families and funding sources)
- Adaptability/Flexibility with case, staff, and organizational transitions
- Give and receive constructive feedback
- Exceptional communication and leadership skills that foster the skills necessary to educate, train, motivate, empower, reinforce, influence, coach, provide feedback, and effectively execute conflict resolution.
- Knowledge of accessibility to relevant literature.
- Effective organization skills, interpersonal skills, time management, and multi-tasking skills.
- Communicate effectively, verbally and in writing; American Sign Language or bilingual ability, strongly desired.
- Consistently demonstrate good judgment and decision-making skills.
- Exercise confidentiality and discretion pertaining to the work environment.
- Sensitive to working with an ethnically, linguistically, culturally, and economically diverse population.
- Demonstrate high commitment to excellent customer service.
- Demonstrate flexibility and ability to reprioritize.
- Commitment to functioning as a team player.
- Travel to multiple work sites both locally and within assigned region(s) regularly; reliable transportation needed; proof of valid driver’s license, current auto insurance identification card and registration, Maintain board certification (BCBA), including CEU credits, which can all be obtained internally.
- Remain up-to-date on and follow all BACB guidelines regarding supervision of BCBA/BCaBA candidates, as well as RBTs.
- Follow all BACB Professional and Ethical Compliance Code for Behavior Analysts and maintain HIPAA compliance.
- Maintain required trainings. May include state and funding specific trainings, such as CPR BLS training, physical management training (as applicable), and Fraud, Waste, and Abuse training.
- Must clear DOJ/FBI background check and exclusion screening processes, prior to and during employment.
- Must provide proof of absence of Tuberculosis (TB) at time of hire and every 4 years, or sooner as required by funding sources, from last negative TB reading, and any additional follow-up testing.
- Must provide immunization/immunity to Hepatitis B, Rubella, Rubeola, Mumps, Varicella, Pertussis (whooping cough).
- Documentation of Physical Capability to Perform Services (with or without reasonable accommodation).
- Permission to Disclose Health Screening Medical Information to required funding sources and complete background checks, as applicable.
Positions Supervised (Direct Reports):
- Clinical Supervisors and Program Managers, as applicable.
This Jobot Job is hosted by: Kati Turner
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Salary: $30 - $40 per hour
A bit about us:
Our firm is growing, and we are looking for the best of the best to join our stellar team. We are proud of our commitment to providing clients with the highest level of service. The ideal candidate will be someone who wants the chance to make a difference for our clients and contribute to our firm as a whole.
Why join us?
- A team environment guided by respect and care
- An inspiring cause that motivates our team
- An investment in technology and processes for our team
- A challenging and interesting case load
- A very competitive pay in addition to a competitive benefits package, including medical, dental and vision options, and paid parking
- Growth opportunity and a collaborative team environment
- A very lucrative bonus compensation structure
Job Details
- A candidate with prior Personal Injury experience.
- A fluent Spanish speaker.
- A candidate who understands the injury claims process.
Interested in hearing more? Easy Apply now by clicking the "Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
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Provides professional nursing care to patients in varying state of health and illness by assessment, planning, implementation, and evaluation of the nursing plan of care. The oncology primary nurse functions as an essential member of the patient's care team. The job includes care coordination, telephone triage, patient education, and preparation for continuing care during and following care transitions.
EXPERIENCE:
Appropriate experience in specific clinical area.
Greater than one year of experience.
On-call: Not required
Requirements:
- Current RN licensure or compact licensure recognized by the State of Vermont required.
- ADN required, BSN preferred.
- Appropriate experience in specific clinical area. Varies by unit.
Our Total Rewards Package includes:
- Health Care (Medical, Dental, Vision)
- Flexible Spending Account
- Retirement Benefits (403b)
- Insurance Benefits (Life, Long-Term, Short-Term)
- Paid time Time Off
Joining our team has its perks:
- We encourage professional growth and development
- We ensure our nurses are truly happy and feel valued
- We offer structured preceptorships and continuing education
- We are committed to great patient ratios
- Our team culture is unlike what you'll find at other hospitals
- We've made significant investments in safe patient handling and mobility equipment
- Nurses truly have a voice here through our shared governance
About the Area
Located in Burlington, the cultural hub of Vermont, you'll find all of the amenities of the best small cities, alongside the very best skiing and riding in the east (with six ski resorts within an hour of downtown). In Burlington, everyone can truly find what they're looking for to unwind; from Nordic skiing to mountain biking to backcountry touring.
Burlington has a robust food and music scene, with entertainment options for all ages. Designated the Healthiest City in the USA by the US Centers for Disease Control and Prevention. Burlington ranked highest in exercise, and among the lowest in obesity, diabetes and other indicators of ill health.
We offer a quality of life that is second to none in Burlington, the cultural hub of Vermont. With exciting signing incentives and relocation assistance, moving to Vermont has never been an easier decision.
Remote working/work at home options are available for this role.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.
Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.
This is a field-based role in Rhode Island and surrounding areas. Candidates who are willing and able to work in this area are encouraged to apply.
What you'll do:
Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
Adjusts complex claims with attorney involvement.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
May require travel to resolve claims, attend training, and conduct in-person inspections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
Successful completion of a job-related assessment may be required.
What sets you apart:
Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.
Residential property field adjusting experience with dwelling, structure and additional living expenses.
Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)
Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis
Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing
Active Property & Casualty adjuster license
Currently reside in the Rhode Island or surrounding area, enabling quicker response times for local claims and a better understanding of regional risks
US military experience through military service or a military spouse/domestic partner
Physical Demand Requirements:
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Compensation range: The salary range for this position is: $76,400 - $137,520.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Remote working/work at home options are available for this role.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are looking for a SIU Investigator (mid-level). This is a desk position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. The candidate selected will have strong multi-line SIU Investigation experience.
This role is remote eligible. However, you must live in the assigned territory which is ME, VT, NH, MA, CT, RI, DE, MD or Washington DC. There may be occasional business travel.
What you'll do:
Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.
Participates in the development of fraud prevention strategies.
Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.
Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.
Makes recommendations within defined authority guidelines.
Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.
Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.
May serve as a resource team member on specific matters through demonstrated skill or training.
Assists with the delivery of fraud awareness training initiatives in a defined environment.
Handles CAT duty responsibilities as business requires.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
High School Diploma or General Equivalency Diploma (GED).
2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.
Proven investigatory skills.
Experience obtaining statements from various parties to incidents, witnesses, and suspects.
Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.
Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.
Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.
Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.
SIU experience conducting low to complex P&C fraud investigations OR a combination of Insurance Claims and (Law Enforcement Investigations OR Military Investigations) experience.
Strong background with multi-line SIU investigations
Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.
US military experience through military service or a military spouse/domestic partner
Compensation range: The annualized range for this position is: $77,120 - $147,390. This is an hourly position.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Remote working/work at home options are available for this role.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The Associate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.
We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based at the Plano, TX Campus . Relocation assistance is not available for this position.
What you'll do:
- Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items. Life Regulatory team employees respond to specific regulatory/business needs as directed by policies and procedures.
- Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information. Life Regulatory team employees ask specific questions, often scripted, as needed to complete regulatory requirements and document relevant information.
- Assesses member financial situation and goals. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
- Develops and communicates appropriate life insurance strategies based on individual member needs. Provides basic protection advice and strategies. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
- Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
- Motivates member to take action on recommendation(s) and resolves objections using basic sales techniques and developing persuasion skills. Implements recommendation(s).
- Monitors legislative initiatives that may impact economy, society, and personal financial situation.
- Educates membership on implications of economic, industry trends, and tax law changes, as well as USAA's products and services.
- May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.
Work Hours:
- Monday – Friday / 7:30am – 8:00pm (Central)
- An 8 hour shift will fall within these hours
- This role is required to be in office, with potential hybrid opportunity after 6 months.
What you have:
- High School diploma or GED
- Required maintenance of Life/Health license and/or acquisition within 90 days
- Required annual completion of AHIP and Broker/Carrier appointments when applicable.
- Up to 1 year of financial industry and/or life sales experience
- Experience delivering frequent written and oral communication
- Experience acquiring and applying new concepts and information
- Experience processing and analyzing information
- Experience fulfilling requests and meeting deadlines
- Experience resolving conflict and negotiating
- Experience multi-tasking in an operating systems environment
- Experience participating in a team environment
- Successful completion of a job-related assessment may be required
What sets you apart:
- Active Group 1 Life and Health license
- 1+ yrs experience working in Sales with life insurance or financial services products
- 1+ yrs experience working in a call center environment
- CLU® - Chartered Life Underwriter or comparable designation
- US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $48,290 - $81,490.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Remote working/work at home options are available for this role.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are looking for a SIU Investigator (mid-level). This is a desk position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. The candidate selected will have strong multi-line SIU Investigation experience.
This role is remote eligible. However, you must live in the assigned territory which is ME, VT, NH, MA, CT, RI, DE, MD or Washington DC. There may be occasional business travel.
What you'll do:
Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.
Participates in the development of fraud prevention strategies.
Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.
Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.
Makes recommendations within defined authority guidelines.
Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.
Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.
May serve as a resource team member on specific matters through demonstrated skill or training.
Assists with the delivery of fraud awareness training initiatives in a defined environment.
Handles CAT duty responsibilities as business requires.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
High School Diploma or General Equivalency Diploma (GED).
2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.
Proven investigatory skills.
Experience obtaining statements from various parties to incidents, witnesses, and suspects.
Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.
Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.
Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.
Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.
SIU experience conducting low to complex P&C fraud investigations OR a combination of Insurance Claims and (Law Enforcement Investigations OR Military Investigations) experience.
Strong background with multi-line SIU investigations
Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.
US military experience through military service or a military spouse/domestic partner
Compensation range: The annualized range for this position is: $77,120 - $147,390. This is an hourly position.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Remote working/work at home options are available for this role.