Jobs in Bedford, OH

Low cost job training - healthcare, tech, business, and more

Make more money in just a few months

Financial aid for those who qualify

Flexible payment options

Find top-rated training programs near you with Dreambound

The #1 platform to find career training

Fully online and evening classes available

Low cost job training - healthcare, tech, business, and more

Make more money in just a few months

Financial aid for those who qualify

Flexible payment options

Find top-rated training programs near you with Dreambound

The #1 platform to find career training

Fully online and evening classes available

Low cost job training - healthcare, tech, business, and more

Make more money in just a few months

Financial aid for those who qualify

Flexible payment options

Find top-rated training programs near you with Dreambound

The #1 platform to find career training

Fully online and evening classes available

Low cost job training - healthcare, tech, business, and more

Make more money in just a few months

Financial aid for those who qualify

Flexible payment options

Find top-rated training programs near you with Dreambound

The #1 platform to find career training

Fully online and evening classes available

Low cost job training - healthcare, tech, business, and more

Make more money in just a few months

Financial aid for those who qualify

Flexible payment options

Find top-rated training programs near you with Dreambound

The #1 platform to find career training

Fully online and evening classes available

Description

Customer Service & Accounting Support Specialist (AR/AP)

We are looking for a detail-oriented and customer-focused Sales/Order Administrator to join our growing commercial team. In this role, you will act as the primary order entry/customer service/accounting point of contact for customers, including key medical device accounts, while supporting internal teams to ensure smooth order management, efficient sales operations, and accurate administrative coordination.

Key Responsibilities:

• Act as the primary order entry/customer service point of contact for Phototherapy customers, providing professional communication, service excellence, and support throughout the sales cycle.
• Manage the full order process from entry to confirmation, including sales and shop order creation, order changes, RMA requests, and customer follow-up, ensuring accuracy and compliance with company procedures.
• Review and coordinate incoming quote requests, working closely with the sales team to ensure timely and accurate responses.
• Maintain and update customer accounts, sales data, and documentation within CRM and ERP systems.
• Partner with operations, quality/regulatory and engineering teams to track order status, delivery schedules, and other customer requirements
• Prepare and distribute various order and sales reports, production schedules, performance metrics, and analytical tools to support business operations
• Proactively engage with customers regarding large or high-value invoices, ensuring timely payment and prompt follow-up on overdue payments
• Contribute to cash flow forecasting by providing regular updates on the timing and status of expected customer payments. Coordinate with finance on payment applications, handling of credit notes, refunds, or adjustments as required.
• Verify and monitor customer credit limits
• Process and apply customer payments through cash application, ensuring timely and accurate posting.
• Conduct collections on past-due invoices, communicating with customers to resolve discrepancies and reduce outstanding balances.
• Perform invoice data entry for Accounts Payable (AP), verifying accuracy and proper coding before processing.
• Execute 3-way matching of AP invoices, purchase orders, and receiving documents to ensure accuracy and compliance prior to payment.
• Reconcile Concur and American Express expense reports, ensuring accurate processing, receipt verification, and adherence to company expense policies.
• Ensure compliance with company policies, contractual obligations, and industry regulations in all sales-related documentation.
• Contribute to continuous process improvement initiatives to enhance sales operations efficiency and customer satisfaction.

Requirements

Qualifications

• Bachelor’s degree in business administration, Sales, Marketing, or a related discipline preferred; equivalent professional

experience will be considered.

• Minimum of 2–3 years of experience in a sales administration or related role, preferably within manufacturing, engineering, or the

medical device industry.

• Proficient in Microsoft Office Suite with the ability to quickly learn and navigate Lumitex ERP (Macola), customer portals (GEHC

SSO), and HubSpot (CRM)

• Exceptional organizational skills, accuracy, and attention to detail.
• Strong written and verbal communication skills with the ability to interact professionally with both internal and external

stakeholders.

• Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
• A customer-focused and solutions-oriented approach.

Why Join Us?

• Opportunity to work on innovative medical technologies that improve patient outcomes.
• Collaborative and growth-oriented work environment.
• Competitive salary, benefits, and professional development opportunities.

About NNI Construction

At NNI Construction, we’re building more than just projects – we’re building careers.

We offer a supportive and collaborative environment where individuals are encouraged to grow, contribute meaningfully, and bring their whole selves to work. As a growing company with a family-like culture, we’re committed to fostering an inclusive workplace with clear opportunities for advancement, flexible work arrangements where feasible, and a culture grounded in innovation and integrity.

At NNI, you're not just taking a job - you're joining a team where you can thrive, belong, and build a future you're proud of.

Purpose of the Job

The Director of Construction is responsible for overseeing all construction operations, ensuring projects are delivered on time, within budget, and to the highest quality standards. This individual will lead and manage project teams, supervise construction managers, and act as a liaison between executive leadership and field operations. The role requires strong leadership, strategic planning, and deep industry knowledge to ensure the company's construction projects meet client expectations and safety regulations.

Job Responsibilities

• Lead and manage all construction operations, including planning, budgeting, scheduling, quality control, safety, and resource allocation
• Supervise and mentor project executives, project managers, superintendents, and subcontractor partnerships across all active projects
• Review and Monitor construction schedules and ensure milestones are achieved.
• Collaborate with preconstruction team and field teams to ensure seamless project execution
• Ensure compliance with building codes, legal regulations, safety standards, and company policies
• Manage subcontractor and vendor relationships; negotiate contracts and resolve performance issues
• Forecast resource needs and coordinate labor, equipment, and materials
• Track project performance and provide regular progress updates to senior leadership and stakeholders
• Identify and implement process improvements for cost reduction, efficiency, and quality assurance
• Represent the company in meetings with clients, architects, engineers, and regulatory bodies
• Lead recruitment, training, and performance evaluations for the construction department
• Combination of office and on-site work
• 50% travel to project sites and client meetings
• May involve extended hours based on project demands

Working Relationships

• Subcontractors
• Project Managers
• Project Executives
• Superintendents
• Clients
• Other key stakeholders

Supervision of Personnel

• Project Executives
• Superintendents

Knowledge and Skills Required

• Bachelor’s degree in Construction Management, Civil Engineering, Architecture, or a related field. Master’s degree or MBA is a plus
• 10+ years of progressive experience in construction management, with at least 5 years in a senior leadership role
• Proven track record of successfully delivering complex construction projects on time and within budget
• Strong knowledge of construction methods, safety regulations, project management tools (e.g., Procore, MS Project), and budgeting software
• Excellent leadership, communication, and interpersonal skills
• Ability to manage multiple projects and teams simultaneously
• OSHA certification or other safety-related credentials preferred
• PMP or other project management certification is a plus

Benefits

• 401(k) with Company Match
• Medical, Dental, Vision Insurance
• Health Savings Account (HSA)
• Life & Disability Insurance
• Paid Time Off (Vacation, Sick, Holidays, Volunteer)
• Performance Bonus Opportunities

Equal Employment Opportunity Statement

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

Compliance Statement

A background check will be completed as part of the onboarding process, in compliance with applicable laws.