Information Technology Jobs in Beach Park, IL

• 
  
• Monitoring the status of phone agents
  
• Monitoring telephone queues
  
• Communicating with agents
  
• regarding schedule adherence
  
• regarding schedule adjustments
  
• Communicating with supervisors
  
• about agent status
  
• about phone queue mitigation
  
• about skill changes
  
• Updating meetings, callouts, etc.
  
• Coordinating ad hoc off-line time with the supervisors throughout the day.
  

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• Reviews, analyzes, and evaluates business systems and user needs.
  
• Documents requirements defines scope and objectives and formulates systems to parallel overall business strategies.
  
• May require an associate degree in a related area and 3+ years of experience in the field or in a related area.
  
• Has knowledge of commonly used concepts, practices, and procedures within a particular field. Generally, supports commodity or generic/unspecified skills, such as Application Support, Business Analyst, Compliance Consulting, Domaine SME, SharePoint BSA.
  
• Relies on instructions and pre-established guidelines to perform the functions of the job.
  
• Works under immediate supervision.
  
• Primary job functions do not typically require exercising independent judgment. Typically reports to a manager or a team Lead.
  

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• Support Contact Center Workforce Management (WFM) processes for Forecasting, Scheduling, intraday, shrinkage and Reporting Analytics to ensuring business goals, objectives, and service level agreements are satisfied.
  
• Monitor and analyze call and activity volumes vs. available staff and optimize resource schedules to maintain contact center key performance indicators.
  
• Maintain and update schedules for staff to ensure optimal coverage with the right resources, in the right place, at the right time.
  
• Develop, analyze, and deliver WFM and Contact Center reports with lessons learned from prior day/week/month.
  
• Maintain and adjust agent resource assignments ensuring they receive the right calls at the right time.
  
• Review and approve agent time off and schedule change requests.
  
• Research and analyze agent schedule adherence issues/concerns and deliver suggestions for improvement.
  

• Perform routine repair and maintenance of plumbing systems, including fire systems, irrigation systems, filtration and chlorination systems and sanitary and storm drainage systems.

Job Duties:

• Repair and maintain a variety of Park facilities including irrigations systems, sinks, storm drains, underground, water lines, piping, quick couplers, valves, compressed air lines, sanitary sewer, natural gas lines, bathroom fixtures, restaurant fixtures, misters, pumps, etc.
• Make daily rounds of all restroom facilities. Make needed repairs to toilets and sinks.  Unclog toilets as needed.
• Perform general maintenance on pumps and motors.
• Work assignments will include ditch digging, trouble shooting, shop and area clean up, driving company vehicles and equipment, special work for promotional events.
• Install new fixtures and fabricate items as necessary. Cut and prepare pipe for new usages.
• Cross trained in minimal diagnostic coverage of kitchen and HVAC equipment.
• All other duties as assigned.

Minimum Qualifications:

• Two or more years of experience repairing and maintaining plumbing systems
• Water park equipment experience a plus
• CPO certification a plus
• State Plumbing license a plus
• High school diploma or equivalent experience
• The ability to work flexible shifts including weekends
• Must possess the mental and physical capacities necessary to perform the primary job duties, including climbing and working at heights up to and in excess of 150ft., crawling and working in confined spaces and lifting up to 100 lbs. Must be able to work outdoors in extreme temperatures. Must possess the physical dexterity to operate hand tools and motor vehicles
• Must have tools and equipment to perform required duties and tasks as assigned
• Must possess a valid Drivers License

This position is responsible for daily inspections and repair of fiberglass, padding, seatbelts, etc. on the park rides and the fiberglass, padding, netting, etc. on the water park attractions

Key Duties and Responsibilities

• Access all areas of equipment and ride structures for inspection and maintenance
• Mixing and application of fiberglass resins, sanding, trimming, etc. to make a finished product
• Cut out and sew patters for ride seats
• Perform upholstery work; seat belt fabrication and installation
• Perform daily safety checks on all rides when park is in operation
• Proper handling of chemical and waste material
• Keep a daily duty log of maintenance work performed as well as accurate records of preventative maintenance utilizing Maximo system
• Adhere to all department and company safety policies; wear appropriate safety equipment as required
• Support the company mantra of friendly, clean, fast and safe service

SKILLS AND QUALIFICATIONS:

• Minimum of one year experience in body/fiberglass repair
• Must possess mechanical aptitude
• Experience in spray painting, bodywork environment, and some fiberglass experience preferred
• Must be able to work at various heights including in excess of 150 feet
• Must be capable of climbing ladders, scaffolding, buildings and ride structures
• Must possess strong safety sensitivity
• Must have a high school diploma or equivalent as well as additional training or background in fiberglass repair and body work
• Must possess a willingness and ability to work varied shifts and schedules, including nights, weekends, and holidays
• Must possess a valid driver's license
• Must be at least 18 years old

As a non-transport provider, the EMT-B's primary tasks are to initiate emergency and non-emergency basic life support care to ill and injured guests and team members, assist ALS personnel, and respond to medical/trauma calls in an amusement park setting. All EMT-Bs need to have a strong work ethic and must be able to operate within I.D.P.H. Region X's EMT-B scope of practice.

• Provide emergency and non-emergency medical care to team members and guests in accordance with established I.D.P.H. Region X protocols.
• Triage patients when multiple calls or patients overwhelm available personnel; make appropriate determinations about dispositions and transports
• Use an electronic tablet for documenting reports
• Complete checks on bags, vehicles, and treatment areas before, during, and after each shift; restock supplies as necessary.
• Assist ALS crews on calls as directed
• Safely operate department vehicles
• Answer calls for emergency assistance via telephone and radio
• Perform drug and alcohol screens on team members in accordance with park policies
• Transport team members to off-site acute care facilities for occupational health services
• Maintain a clean work area; perform basic cleaning of First Aid facilities (mop floors, vacuum carpets, empty trash cans, wipe down counters and beds, First Aid van is vacuumed and cleaned; etc.)
• Complete safety ride audits and safety inspections at direction of supervisory staff
• Maintain a professional relationship with guests and team members
• Maintain grooming standards according to the standard and policies set by Six Flags Great America and the Safety Department
• Adhere to all park labor policies pertaining to breaks taken, length of shift and types of work performed

• Age Requirement: 18 years or older
• Available to work flexible hours including nights, weekends, and holidays
• Education: High school diploma or GED
• Licensure and Certification:
  • Current Illinois Department of Public Health (D.P.H.) Emergency Medical Technician-Basic License. Wisconsin License or National Registry License must meet reciprocity requirements with I.D.P.H.
  • Current American Heart Association BLS for the Healthcare Provider CPR/AED Certification
  • Valid Driver's License
  • Must meet Region X system entry requirements through Highland Park Hospital
  • Obtain and maintain a valid Park Vehicle Operator's Permit
• Strong written and verbal communications
• Basic knowledge of computers and copiers
• Reliable means of transportation to and from work
• Knowledge of, and ability to use, all BLS equipment used in the park (pulse oximeter, glucometer, splints, stair chair, etc)
• Ability to handle moderate levels of stress related to high work load
• Safety awareness and general housekeeping
• Flexible to changes
• Must be willing to work outdoors in various weather conditions
• Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
• Must have strong teamwork skills and the ability to work with others

As a non-transport provider, the Paramedic's primary tasks are to initiate basic and advanced life support care to ill and injured guests and team members, and respond to medical/trauma calls in an amusement park setting. All Paramedics need to have strong work ethic and be must able to operate within I.D.P.H. Region X's EMT-P scope of practice.

• Provide basic and advanced emergency and non-emergency medical care to team members and guests in accordance with established park and Region X System protocols.
• Triage patients when multiple calls or patients overwhelm available personnel; make appropriate determinations about dispositions and transports
• Use an electronic tablet for documenting reports
• Complete checks on bags, monitors, drugs, vehicles, and treatment areas before, during, and after each shift; restock supplies as necessary.
• Assist BLS crews on calls when requested and sufficient personnel are available.
• Assist Paramedic and EMT-B Supervisors with skills training of EMT-B personnel
• Safely operate department vehicles
• Answer calls for emergency assistance via telephone and radio
• Perform drug and alcohol screens on team members in accordance with park policies
• Transport team members to off-site acute care facilities for occupational health services
• Maintain a clean work area; perform basic cleaning of First Aid facilities (mop floors, vacuum carpets, empty trash cans, wipe down counters and beds, First Aid van is vacuumed and cleaned; etc.)
• Complete safety ride audits and safety inspections at direction of Safety staff and First Aid Supervisors and Leads
• Maintain a professional relationship with guests and team members
• Maintain grooming standards according to the standard and policies set by Six Flags Great America and the Safety Department
• Adhere to all park labor policies pertaining to breaks taken, length of shift and types of work performed

• Age Requirement: 18 years or older
• Education: High school diploma or GED
• Licensure and Certification:
  • Current Illinois Department of Public Health (D.P.H.) Emergency Medical Technician-Paramedic License. Wisconsin License or National Registry License must meet reciprocity requirements with I.D.P.H.
  • Current American Heart Association BLS for the Healthcare Provider CPR/AED Certification
  • Valid Driver's License
  • Must meet Region X system entry requirements through Highland Park Hospital
  • Obtain and maintain a valid Park Vehicle Operator's Permit
• Strong written and verbal communications
• Basic knowledge of computers and copiers
• Reliable means of transportation to and from work
• Knowledge of, and ability to use, all EMS equipment used in the park (cardiac monitor/defibrillator, pulse oximeter, stair chair, etc)
• Ability to handle moderate levels of stress related to high work load
• Safety awareness and general housekeeping
• Flexible to changes
• Available to work flexible hours including nights, weekends, and holidays
• Must be willing to work outdoors in various weather conditions
• Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
• Must have strong teamwork skills and the ability to work with others

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)

SAME MISSION, NEW DRIVE!

You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

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• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
  
• Buffalo Sector Stations - Wellesley Island
  
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
  
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
  
• El Centro Sector Stations - El Centro, Indio, Calexico
  
• Grand Forks Sector Stations - Pembina
  
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
  
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
  
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
  
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
  
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
  
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
  
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
  
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
  
• Yuma Sector Stations - Blythe, Yuma, Wellton
  

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

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• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
  
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
  
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
  
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
  
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
  

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• 
  
• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
  
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
  
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
  

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• 
  
• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
  
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
  
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
  

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans’ Preference: You may also be eligible for an excepted service Veterans’ Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

We're on the hunt for curious, motivated individuals to test and review online money-making opportunities featured on FinanceBuzz. If you enjoy discovering new platforms and sharing your experience, this flexible gig could be perfect for you.

Responsibilities:

• Explore and try various side hustle options (cashback sites, survey apps, etc.)

• Document and report your experience with each platform

• Track potential earnings and ease of use

• Share insights to help improve user recommendations

Requirements:

• Basic tech skills and a stable internet connection

• Comfortable navigating apps and websites

• Ability to work independently

• No prior experience required

Benefits:

• Set your own schedule – work anytime, from anywhere

• Try real ways to earn money online

• Get paid to share honest feedback

• Ideal for side-income seekers, students, or remote workers

Start exploring side hustle opportunities here.

This position is for individuals who want to develop a side income stream while still working full time. You will test different small-scale remote opportunities, learn what works, and grow what produces results.

You’ll use the resources provided to guide you, but your path is self-driven. Over time, you might focus more on the hustles that bring the highest returns.

Responsibilities:

• Review and apply different side-hustle ideas tailored for people with full jobs

• Execute tasks, manage projects or gigs you select

• Keep a simple record of your time vs. earnings

• Iterate and improve your approach as you go

Requirements:

• Stable full-time job or core commitment

• Access to internet and device for remote work

• Willingness to test ideas and adapt

• Organization, follow-through, and consistency

Bonus Skills:

• Ability to analyze which hustles are viable

• Comfort with trial and error

• Some prior side-gig experience (but not required)

Benefits:

• Fully remote

• Flexible hours

• Potential to grow side income steadily

• No micromanagement

We’re offering a role for someone who wants to lead their own side-income project in their spare time. You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run them like mini projects.

You’ll get curated content to guide your decisions. The goal is to find manageable, sustainable income streams that don’t interfere with your full-time role.

Responsibilities:

• Evaluate side-hustle options and pick those you believe you can execute

• Plan and carry out your selected projects or tasks

• Track metrics—time invested, return, conversion rates

• Refine your focus toward the best-performing hustles

Requirements:

• Employed full time or committed to another primary role

• Basic skills for remote work (internet, device)

• Project mindset: set goals, measure outcomes, adjust

• Persistence and consistency

Strong Traits:

• Analytical

• Willing to adapt

• Growth-oriented

Benefits:

• No fixed schedule

• Remote and flexible

• Ability to scale your side work over time

• Tools and guidance included