Jobs in Bannockburn Illinois
489 positions found — Page 9
Are you HARIBO? We are the world's #1 gummi candy manufacturer. It's a great time to join our growing organization and help spread "Childlike Happiness" (one of our core values) to consumers across the United States. The Business Development Manager - Convenience Stores (south central/ southwest US)is responsible for directly managing and growing the strategic partnerships between HARIBO and the designated Customer group along with assigned Broker selling partners. TheBusiness Development Managerwill achieve and exceed projected key account sales for customer group (assigned convenience store chains, travel center chains, etc) which are located within multiple states throughout portions of the south central United States.
The Business Development Managerwill have at least 3+ years of experience in strategic sales experience within the consumer packaged goods / CPG industry along with a Bachelor's Degree. Experience using IRI, Circana, Nielsen, or other syndicated sales data is required. Prior experience calling on C-stores/travel centers is strongly preferred. Additionally, must have the ability to travel locally, regionally, and nationally throughout up to 40% of the time, with overnight stays.
This is a remote, field-based position. The ideal candidate will be located near a major airport and currently reside in the south central / south west region of the United States (for example: Texas, Oklahoma, etc) due to the core geographic area of retail customers for this role.
Responsibilities
- Develop and execute strategies and plans to meet assigned sales targets and market share goals in area of accountability (assigned Convenience store, travel center chains)
- Manage assigned customer accounts, develop and grow business to meet HARIBO targets and customer sales targets
- Execute consumer and shopper driven strategies for your customers
- As a member of our Sales team, partner and work cross-functionally with internal stakeholders including Demand Planning, Trade Marketing, Brand Marketing, Finance, Supply Chain, Category Management, and other internal teams
- Create and execute joint business plans
- Conduct headquarter calls at corporate offices of assigned customer/retail chains
- Utilize data to develop accurate sales forecasts and use data to drive sales growth opportunities
Qualifications:
- Bachelor's Degree
- 3+ years of strategic sales experience experience in the consumer packaged goods industry
- 1+ years of experience utilizing customer sales and/or syndicated data tools such as IRI, Circana, Nielsen, etc.
- Prior experience with headquarters calls
- This is a remote, field based position that requires the ability to travel up to 40% of the time locally, regionally, and nationally; with overnight stays
- Candidate will be located near a major airport and currently reside ideally in the southern central region of the United States (ex: Texas, Oklahoma, etc) due to the core geographic area of retail customers for this role
Preferred Qualifications
- Prior experience selling into / calling on the Convenience stores / travel centers
- Prior sales experience in candy, confectionery, salty snacks
- 5+ years of experience in the consumer packaged goods / CPG industry
- Demonstrated success in business negotiations with key corporate level decision makers
- Prior experience partnering with Brokers
- Deep expertise utilizing customer sales and/or syndicated data tools such as IRI, Circana, Nielsen, etc.
Skills
- Ability to use data with a "fact-based selling" approach
- Entrepreneurial spirit and the passion to win in a fast-paced working environment
Compensation
Target Hiring Pay Range: $115,000 - $135,000 annually
This pay range represents the min/max target annual base salary range HARIBO of America, Inc. may pay for this position at the time of this posting. Please note, a candidate's offered annual salary will be determined by a variety of factors, including but not limited to, the candidate's relevant education, experience, qualifications, skills, internal equity, and the geographical location of the role.
We provide fully paid health insurance premiums and generous HSA contribution, 11 paid Holiday plus Paid Time Off/PTO, competitive 401(k), tuition reimbursement, and more.
HARIBO of America, Inc. is committed to fair and equitable pay practices and complies with all applicable federal, state, and local laws regarding pay transparency.
HARIBO of America, Inc. is an Equal Employment Opportunity Employer and maintains a Drug-Free Workplace. Employment at HARIBO of America, Inc. is subject to post offer, pre-employment drug testing. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, including protected veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. HARIBO also prohibits harassment of applicants or employees based on any of these protected categories. It is also HARIBO's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
HARIBO is committed to recruiting, hiring and promoting people with disabilities and veterans. If you need an accommodation to assist with completing the electronic application, please contact the location for which you are applying and ask to speak with the human resources representative or email .
Apply now
The opportunity
Delaware North Gaming is searching for full-time Cleaner to join our team at Wheeling Island Casino in Wheeling, West Virginia . As a Cleaner, you will be key member of the housekeeping team helping to create great guest experience by keeping the property clean and sanitized.
Pay $14.50 - $14.50 / hour
Information on our comprehensive benefits package can be found at .
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
- Clean public areas, rooms, and restrooms according to department procedures and replenish supplies, maintaining sanitation guidelines
- Conduct walk-around of assigned areas to assure that the facility meets housekeeping standards
- Interact with guests while cleaning guest and meeting rooms, assisting guests as needed
- Report maintenance repair problems to Supervisor
- Ensure all lost and found items are turned in and logged on a daily basis
More about you
- Must be at least 21 years of age
- Limited to no experience required; previous commercial cleaning and/or guest service experience preferred
- Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools and fixtures
- Ability to work quickly under pressure
- Ability to make simple addition and subtraction calculations
- No high school diploma or GED required
Physical requirements
- Frequent walking and standing for entire length of shift
- Frequent climbing of stairs, bending, stooping, reaching, kneeling, and carrying
Shift details
Days
Evenings
Overnight
Holidays
Weekends
8hr shift
Events
Who we are
Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
$14.50 - $14.50 / hour
Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,200 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students’ academic, emotional, and social development so they can reach their full potential.Responsibilities include:
Providing daily supervision and mentorship
Managing household routines and student schedules
Administering medications and ensuring student wellness
Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students
Leading daily devotions and accompanying students to Sunday Chapel
Overseeing budgeting and household reporting
Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.Benefits include:
Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)
Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings
Relocation assistance and paid training provided
Paid time off provided at designated times throughout the year
Qualifications:
Qualifications include:
Experience working or volunteering with youth
This is a two-person role for couples legally married for at least two years
Both spouses must be age 27 or older
No more than three dependent children may reside in the student home
Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty
Pet limitations: only fish and one dog of approved breeds allowed
Valid U.S. driver’s license and ability to become certified to drive student home vans
Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)
High school diploma or GED required
Ability to lift to 50 lbs.
Demonstrated integrity and professionalism; MHS staff serve as role models for students
This is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit
$40.45 - $62.70 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
- Sign on bonus: (if applicable)
- Position:
- Location: [City, IL]
- Full Time/Part Time: [Full Time / Part Time]
- Hours: Monday-Friday, [hours and flexible work schedules]
- Required Travel:
A Brief Overview:
The RN Transitional Care Navigator (Population Health) is responsible for the case management, care coordination management, and utilization management of his/her population of patients across multiple care levels and settings. Serves as a catalyst to promote patients understanding their diagnosis, treatment options, and available resources and ensure that they are connected with the optimal resources across the continuum of care. This role will coordinate and facilitate smooth and safe care transitions while ensuring quality cost-effective patient outcomes. Serves as a liaison between their patient population and all other providers. Will be responsible for key metrics of success, which include improving the overall cost of care, length of stay optimization, reduction in excess days, reduction in SNF utilization and improvement in SNF care transitions, reduction in 30-day readmission rate and ED utilization.
What you will do:
- Guides high-risk patient and family through the health system from diagnosis, testing, treatment and follow-up care to assist patients with navigating the continuum of care. Eliminates barriers to patient's access to health care services and facilitates continuity of care/care coordination.
- Establishes and documents an individualized plan of care for assigned patients using evidence-based treatment guidelines considering the patients individual health goals with a focus on wellness, health management, disease prevention and chronic disease management.
- Partners with the healthcare team to ensure clinical decision-making, implementation of recommendations, and discharge planning are timely and appropriate.
- Performs daily coordination between multiple departments, multi-disciplinary team, medical clinics, and community outreach to gain knowledge of patient, assure patient safety, smooth transitions of care, and manage utilization and total cost of care.
- Acts as advisor/educator by partnering with social work in providing emotional support including goals of care and counseling. Provides and/or arranges clinical education including medication management, community resources, financial resources, and expert guidance to patients and families to promote their ability to understand and meaningfully participate in the healthcare process and personal decision-making.
- Facilitates appointments for appropriate consultations and support services within established protocols
- Completes Utilization Management for assigned patients.
- Applies Milliman Care Guidelines (Indicia) criteria to monitor appropriateness of admissions and continued stays and documents findings based on Department standards.
- Monitors LOS and ancillary resource use on an ongoing basis. Takes actions to achieve continuous improvement in both areas.
- May need to travel to visit the patient at home from time to time.
- Available to his/her assigned patient population and participates as part of a call coverage structure.
- Participates in the collection and analysis of data to identify under/over utilization; improve resource consumption; promote potential reduction in cost; and enhance quality of care consistent with organization strategic goals and objectives.
What you will need:
- Bachelors Degree Health Administration Required Or
- Bachelors Degree Nursing Required
- 3 Years Utilization review, discharge planning, case management or disease management preferred. Nursing experience in home services, ambulatory services working with high-risk patients beneficial.
- 2 Years Clinical nursing experience preferred.
- Adheres to and practices in alignment with contemporary standards of care as established by leading professional organizations, including but not limited to the American Academy of Ambulatory Care Nursing (AAACN), the American Case Management Association (ACMA), and the Case Management Society of America (CMSA).
- Interacts with and contributes to professional development of peers and other health care providers as colleagues. Shares knowledge and provides feedback with peers to contribute to an environment supportive of clinical education.
- Knowledge of InterQual or MCG criteria preferred.
- Clinical certification, such as case management certification, is beneficial.
- Able to communicate and work collaboratively with a range of stakeholders and team members.
- Knowledge of community resources.
- Experience with Microsoft Office Suite.
- Strong interpersonal and oral communication skills.
- Strong computer and data entry skills.
- Experience with Electronic Medical Record (EMR) platform preferred.
- Proven leadership skills.
- Ability to work independently, setting priorities to coordinate care plan efficiently.
- Registered Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR) Required And
- Certified Case Manager (CCM?) - Commission for Case Manager Certification (CCMC) Preferred Or
- Ambulatory Care Nursing (RN-BC) - American Nurses Credentialing Center (ANCC) Preferred And
- BLS ? Basic Life Support (CPR and AED) - American Heart Association (AHA) Required
Benefits:
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, and Vision options
- Tuition Reimbursement
- Free Parking at designated locations
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off
- Community Involvement Opportunities
$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Patient Access Representative II
Position Highlights:
* Position: Patient Access Representative II
* Location: Arlington Heights, IL
* Part-time (20 hours)
* Hours: Week One: Thursday (3pm-11:30pm), Saturday (9am-5:30pm); Week Two: Sunday (9am-5:30pm), Tuesday (3pm-11:30pm), Thursday (3pm-11:30pm), Rotating weekends and holidays
* Travel: N/A
What you will do:
* Performs complete and accurate registration and/or admission functions across multiple access services areas or sites to provide information to maximize reimbursement, and ensures timely and thorough information to all other providers and users of patient data. Verifies insurance requirements, obtains and understands insurance benefits. Collects non-covered fees. Registers and pre-registers outpatients in more than one clinical and diagnostic location within their primary area of responsibility and multiple access areas outside hiring location. Access areas include but may not be limited to Busse Center, Emergency/Admitting Department, Immediate Care Centers, Laboratory and Cancer Services.
* Interacts with patients and their representatives to collect and interpret all required demographic, insurance, financial, and clinical data necessary to facilitate patient check in and registration at point of service. Offers and/or schedules interpreter services for patients when necessary. Obtains and scans general consent for treatment, identification and insurance cards, Coordination of Benefits and other appropriate documents. Obtain and submit National Provider Identification (NPI) for providers not on staff ordering outpatient diagnostic tests. Interpret physician orders for completeness and compliance with regulatory agencies and NCH policies. Informs patients of registration processes and privacy notification, establishes financial responsibility to meet internal, regulatory or payer requirements. When applicable, completes the Medicare Secondary Payer (MSP) questionnaire and discusses potential deferral of services according to NCH policy. Initiates the Medicare Advance Beneficiary Notice (ABN), as appropriate, and explains payer policies to patients. Streamlines check in process for patient previously pre-registered and appropriately updates the account for changes identified upon arrival. Reviews physician's orders for compliance with the Illinois Department of Public Health (IDPH), and the Center for Medicare & Medicaid Services (CMS) regulations and NCH and medical staff office policies.
* Ensures financial protocols and requirements are met. Refers patients to Financial Counselors for identification of financial assistance options. Identify clinical and financial criteria that require involvement of Case Management team or Financial Counseling. Collaborate with internal and external customers to provide timely resolution to third party payer requirements prior to date of service. Minimizes third party payer denials by verifying authorization of service prior to forwarding patients to service delivery areas. Maintains current knowledge of insurance requirements communicated by email, memorandum, educational matrices and in-services. Provides support to primary care practices and specialty care providers regarding utilization, authorization and referral activities. Communicates effectively with service delivery areas when unresolved financial issues impact appointment schedules.
* Proficient in the use of CPT and ICD codes, and utilizes online payer resources. Utilize estimator to determine financial responsibility and attempt to secure all financial responsibility prior to the date of service. Meet monthly cash collection goals as determined collaboratively by Department Director/Manager. Maintain registration accuracy by meeting or exceeding expectations with 97% or higher accuracy score. Resolve all work queues within Department standards determined time period to release bill holds to ensure timely reimbursement. Log cash collected receipts and maintain balanced cash at all times.
* Coordinates scheduling of service areas for patients requiring multiple tests. Identify and assign electronic educational programs for scheduled services. Explains patient prep and way finding instructions to patient. Collaborates with physician offices to check-in appointments and schedule tests post-physician office visits at offsite NCH locations
* Electronically records all required and updated information on patient accounts in multiple hospital information systems according to Emergency Medical Treatment and Active Labor Act (EMTALA), the Health Insurance Portability and Accountability Act (HIPAA), payer, and other applicable regulations and standards.
* Prepares all required patient registration forms, documents, charts and reports, labels, patient plates, identification bands, medical records forms, and other related documents for distribution to appropriate departments, physicians and clinical staff. Notifies clinical department of patient's arrival.
* May do basic precepting for new hires and acts as a resource team member for performance improvement activities and a super user for various registration and scheduling related systems.
* May perform as a patient receptionist/greeter. Assists patients with way finding and transport needs. Contacts clinical departments and scheduling staff as needed to assist in promoting the efficient flow of patients and prioritization of service scheduling and admissions. Assists with other tasks to support the clinical department as determined by the Manager of Patient Access.
* Performs customer service standards by adhering to the AIDET principles. Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution. Consistently demonstrate premier customer service and communication skills with all internal and external customers/contacts and ensure the patient and their family members have the best hospital encounter possible.
* Adheres to all Northwest Community Hospital standards, policies, and procedures and reports compliance concerns to management staff.
What you will need:
* Education: High school diploma required. College degree preferred.
* Skills: Computer experience in a windows environment required, Ability to functionally navigate multiple computer software systems with accurate keyboard skills following computer security protocols, The interpersonal communication skills necessary to interview and interact with customers and physicians and to project a professional and compassionate concierge style of service to patients, patient families, physician's and staff in person and on the telephone, Ability to work independently, exercising good judgment, and multi-task in a high stress, fast paced service environment with patients, patient's family and physician's, Detail oriented with good analytical problem-solving skills to appropriately register patients and schedule patient procedures, Ability to operate routine office equipment (facsimile, copiers, plate production, scanners, printers), Ability to transact payments at time of service and maintain a cash drawer
* Experience: Minimum 2 years of customer service work experience required, Minimum of 1 year experience in a healthcare patient access department or hospital required, Previous healthcare experience with regulatory compliance requirements, payer requirements, HIPAA privacy and security requirements, and general revenue cycle procedures required, Epic Registration and/or Scheduling experience preferred
* Certification: Successful on-the-job completion of NCH Patient Acce
Why Deliver with Door Dash?Door Dash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
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Our client is a Global food and beverage company. They seeking a detail-oriented and highly organized Talent Acquisition Coordinator to support our Talent Acquisition (TA) team in delivering an efficient, compliant, and positive hiring experience. This role plays a critical part in ensuring smooth recruitment operations from interview scheduling through onboarding support.
Key Responsibilities
- Support full-cycle recruitment onboarding activities including interview scheduling, background check coordination, and workflow processing
- Upload and manage behavioral interview guides, adverse action letters, and required hiring documentation
- Ensure compliance with hiring/selection processes, job file documentation, and requisition closure standards
- Respond to internal and external applicant inquiries related to hiring status, background checks, and orientation
- Maintain compliance metrics and ensure accurate documentation across all requisitions
- Communicate regularly with TA team members, candidates, hiring managers, and HR partners
- Support special projects and additional duties as assigned
Required Education and Experience
- 1-5+ years of High-volume HR onboarding experience
- Scheduling interviews, managing the background check process, processing workflows, uploading behavioral interview guides and adverse action letters
- Excel experience
- Strong organizational skills with high attention to detail
- Professional communication skills, both written and verbal
Homewerks Worldwide, LLC, a leading import distributor of home improvement products for major retailers is seeking a Director of Product Management to join our Marketing Team. Homewerks Worldwide develops, sources, and markets bathroom, kitchen, and plumbing products for home and commercial use. Since its formation in 2006, Homewerks has shown consistent sales growth fueled by a proven track record of bringing innovative, efficient, and high quality product solutions to homes. We offer a competitive salary and benefits package, as well as the opportunity to contribute to a fast growing organization. Our corporate office is located in Lake Bluff, IL and we have distribution centers in both Lake Bluff and Libertyville, IL.
Position Summary
We are seeking a strategic and results-driven Director of Product Management to lead our product management team and drive new product development and innovation. This role owns category strategy, innovation, and lifecycle management within a fast-paced consumer products importing and distribution environment. The ideal candidate brings strong product development, partnership with retail, global sourcing collaboration experience, and a proven ability to deliver profitable growth.
Responsibilities
- Own category strategy, roadmap, and directly responsible for exhaust fans and drain clearing categories.
- Identify market opportunities, competitive insights, and innovation pipelines.
- Lead cross-functional execution from sourcing through launch.
- Partner with global factory and sourcing teams to deliver high-quality, cost-effective products.
- Collaborate with Marketing and Sales to support go-to-market strategies.
- Define and track KPIs and market share.
- Build and develop a high-performing product team.
Qualifications
- 8–12+ years of product management experience, including leadership responsibility.
- Proven success managing consumer product portfolios.
- Experience working with global sourcing and overseas manufacturers.
- Strong financial, analytical, and strategic planning skills.
- Experience in home improvement, hardware, or related categories preferred.
- Bachelor’s degree required; MBA preferred.
What Success Looks Like
- Accelerated category growth and margin expansion.
- Strong innovation pipeline aligned to customer and channel needs.
- Improved speed-to-market and cross-functional execution.
- High-performing, accountable product organization.
Occasional overnight travel for retailer meetings, trade shows, and international factory visits. Additionally, outside of normal business hour calls may occur with overseas factories and team members.
Benefits
- Medical, dental and vision insurance
- 401k Safe Harbor Plan with 3% Company contribution
- Generous PTO plans
- 10 paid company holidays per a calendar year
- Annual paid volunteer day for non-profit or charity of your choice
- Company provided life insurance, short-term disability and long-term disability coverage.
- Off-site events to encourage team building
- Company performance based bonus plan
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. These include to sit for extended periods of time, regularly stand and walk and have the manual dexterity of hands and fingers to operate a computer keyboard and mouse.
Homewerks Worldwide, LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Salary Range: $150k-$180k
Location: Mettawa, IL
Work Model: Hybrid – onsite approximately one week per month
Contract Duration: Through December 2026 (extension likely)
Rate: $21-26/HR based on benefit selection
Orion Group's pharmaceutical client is seeking an Operations Support III professional to join the U.S. Patient Services (APS) Operations team. The APS organization is recognized as an industry leader in delivering high-quality patient support programs that enhance both patient satisfaction and brand loyalty.
This role provides operational coordination, reporting, and project support to ensure efficient service delivery across APS initiatives. The position reports to the Director or Associate Director of APS Operations and collaborates closely with internal teams and external vendors.
Key Responsibilities
Operational Coordination
- Coordinate onboarding and offboarding processes in partnership with internal stakeholders and external vendors
- Support operational workflows to ensure continuity and efficiency of APS programs
- Identify and recommend process improvements and operational efficiencies within APS operations
- Support initiatives that enhance workflow consistency and service delivery quality
- Monitor and manage tickets within a custom issue management system
- Analyze trends, identify recurring issues, and support resolution efforts
- Provide project management and operational support across APS initiatives
- Develop and maintain routine reports using Microsoft Excel
- Create PowerPoint presentations for leadership and stakeholder updates
- Assist with special projects and ad hoc operational initiatives as assigned by APS Operations leadership
- Strong written and verbal communication skills
- High level of attention to detail and accuracy
- Ability to manage multiple priorities in a fast-paced environment
- Strong organizational and time management skills
- Comfortable working across multiple systems and tools simultaneously
- Proficiency in Microsoft Office, particularly Excel and PowerPoint
The ideal candidate is a highly organized operations professional who thrives in collaborative environments and enjoys supporting operational processes, reporting, and cross-functional initiatives.
Experience supporting healthcare, pharmaceutical, patient services, or operational teams is a plus.
People are our business worldwide
Orion Group was founded in 1987 and is now one of the largest, independent, international recruitment companies. We have a network of 200 employees working from 24 offices, delivering a range of services – Talent Acquisition, Recruitment Outsourcing Services, Retained Search, Global Workforce Solutions, Completions & Commissioning and Materials Management – across 68 countries. As a global leader in workforce solutions, we recruit personnel across the Engineering & Technical, Office & Commercial, Scientific and Skilled Trades disciplines, for sectors including Oil & Gas, Life Science, Power & Utilities, Constructions & Infrastructure, Manufacturing and Renewables.
Job Description
The General Manager is responsible for leading through PharmaCann’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth.
The GM leads a team of dispensary managers who specialize in DOR’s (division of responsibility) and is accountable for all aspects of managing a single retail store (as well as all other projects/duties as assigned).
This leader drives the business through a DOR focus on Hospitality (customer service, sales training, product knowledge, loyalty and leadership development), Product (visual presentation, product performance and promotions), and Operations (receiving orders, policy and procedures, expense control, compliance, and loss prevention). This position requires a passion for process excellence, a drive for results, and the ability to lead and influence.
The General Manager is responsible for overseeing the financial success of the store and has full P&L responsibility. The GM is responsible for responding to business needs and strategizing around business trends in order to drive profitable top line sales growth.
The General Manager must also have experience in assessing, recruiting and screening talent.
Duties and responsibilities or (Essential Functions)
Performance:
- Meet or exceed goals related to total store sales, profitability, and operational excellence
- Forecast and adjust payroll to maximize productivity, achieve sales & payroll goals, and complete workload
- Build a team that embodies the PharmaCann brand by delivering exceptional service and driving customer loyalty therefore increasing return visits
- Review and interpret financial and operational reporting regularly, including store visit and audit results
- Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business
People:
- Create and ensure a cohesive work environment
- Attract, hire, and retain a diverse team of top talent
- Place the right people in the right roles, specifically the management DOR program
- Train, coach, and develop direct reports using company programs, tools, and resources
- Create an environment that inspires and encourages the growth and engagement of associates
- Model an environment of open communication by sharing enterprise strategy and corporate messaging to associates
- Promote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction
Operations:
- Be proficient in, and ensure compliance with PharmaCann policies, regulations adherence, procedures, and compliance standards
- Use the company's scheduling tool as directed to schedule the right associates in the right places, at the right times in order to provide an exceptional customer experience, reduce loss, and execute company directives
- Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, compliance and loss prevention
- Support continuous improvement by implementing company programs and influencing end-user’s buy in
- The General Manager may perform other related duties as required by the Company, field leadership, and especially with regard to serving the customer
- Projects a positive image of the organization to employees, customers, industry, and community
- Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives
- This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, sales consulting, delivery acceptance, outreach, security, visual merchandising and as interim GM for other locations
Starting pay is $80,000
Qualifications
- Minimum 21 years of age
- Bachelor’s in business or operations management or a related field preferred
- 5 + years of managerial experience preferably in a retail-based industry with a customer-centric approach
- 1+ year PharmaCann Management experience will be considered
- 2+ years Dispensary Management experience will be considered
- Demonstrated ability to achieve individual selling goals and metrics
- Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
- Comfortable and confident in making decisions and mediating conflict within a team environment
- Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.
- Exceptional interpersonal, communication and customer service skills
- Ability to identify top talent and train/develop/retain great people
- Proficient in windows - based software such as Excel, Word and Outlook
- Business Acumen
- Communication Proficiency
- Ethical Conduct
- Leadership
- Relationship Management
- Performance Management
- Personal Effectiveness/Credibility
- Consulting Skills
- Global & Cultural Awareness
- Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check
Working conditions
- Ability to sit for long periods of time and get in and out of an automobile several times a day.
- Will be required to drive and be outside for brief periods of time during all four seasons.”
Physical requirements
Ability to utilize arms at extended position for long periods. Must be able to lift up to 50 pounds, lift/carry product, totes and push/pull carts.
