Jobs in Bannockburn, IL

508 positions found — Page 25

Administrative Assistant - Northbrook, IL
Salary not disclosed
Northbrook, IL 1 week ago

For nearly four decades, Friedman + Huey Associates LLP has been providing high-level tax and business consulting services across the United States and in nearly 30 countries around the world. With a tremendous team of professionals, we place a keen focus on providing exceptional service to our clients. Our associates enjoy great camaraderie and an excellent work culture. We work hard/play hard and continue to maintain team relationships even while working remotely/hybrid.


We are looking for an onsite Administrative Assistant to join our team in our Northbrook office. This position will provide administrative support to all levels of the firm. The Administrative Assistant will regularly interact with Partners, all levels of staff and clients. This role requires supreme integrity, trust, and commitment to confidentiality and diplomacy. The ideal candidate should be self-driven, resourceful and think outside of the box. Functions will include some but not all of those listed below.


Essential Functions

  • Answer and direct phone calls in a friendly manner.
  • Sort and distribute incoming mail.
  • Schedule meetings accordingly using Outlook/Teams.
  • Send/distribute incoming faxes.
  • Prepare US mailings, UPS, FedEx, and messenger packages.
  • Finalize letters/notices and draft engagement letters.
  • Scan client documents and monthly statements.
  • Assign returns to interns and manage 1040 queue.
  • Create client codes, create locators, and update account in practice management program.
  • Prepare, print, and collate tax organizers.
  • Organize and process incoming client data.
  • Downloading/uploading client data from portals/websites.
  • Create SurePrep binders and import into GoSystem.
  • Assemble tax returns (individual, trust, entities, gift tax, estate tax) – paper and electronic.
  • Coordinate and prepare batch filing.
  • Record chargeable client expenses.
  • Draft, review & post client invoices.
  • Prepare various reports as requested.
  • Prepare 1099s annually and as requested.
  • Coordinate services to maintain the office as directed by Firm Administrator.


Experience

  • Bachelor’s degree preferred.
  • Experience in the accounting industry preferred.
  • Minimum of 5 years of administrative experience supporting multiple individuals in a fast-paced, confidential, professional services environment.
  • Possess an intermediate skill level (at minimum) in the following: Microsoft programs – Excel, Outlook, PowerPoint, Teams, Word.
  • Knowledge with programs a plus - e-Form RS, GFR, GoSystem, PracticePro 365, SafeSend, SurePrep.
  • Demonstrate skills in the areas of time management, communication, interpersonal skills, high-level of emotional intelligence, relationship building, collaboration, and problem solving.
  • Ability to incorporate creative approaches to various projects by taking initiative and working independently.
  • Keen sense of accuracy, attention to detail.
  • Basic accounting knowledge a plus.


Benefits

  • Compensation Range: $50,000-$70,000
  • Medical/Dental/Vision/Life/Disability/401k/Profit Sharing/PTO
  • Perk offerings in a family friendly environment
  • Generous paid time off
  • Summer Fridays
  • Office closed between Christmas - New Years


If you are seeking an employee-centric firm who cares about its employees as individuals and provides career growth opportunities for its team members, we encourage you to apply.

Not Specified
Senior Privileged Access Management (PAM) Engineer – Delinea SME
Salary not disclosed
Lake Forest, IL 1 week ago

Job Title: Senior Privileged Access Management (PAM) Engineer – Delinea SME

Location: Lake Forest, IL

Duration: 6 Months with possible extension


Competencies: 6-8+ years experience required

Delinea Suite

Cyber Security - IAM Professional Services


Hands on technical skills on Delinea is non-negotiable.

The customer will expect to candidate to demonstrate technical skills with use cases when the customer interviews.

Most submissions so far, either are analyst and not technical or they do not have technical experience in Delinea.

Along with Delinea, the candidate is expected to be a Subject Matter Expert (SME) for Secret Server and Privilege Management.


Essential Skills:

Senior IAM Engineer (Privileged Access Management) Focus Delinea Secret Server Privilege Manager Experience 58 Years Role Overview We are looking for a Senior PAM Engineer to lead the design, implementation, and management of our Privileged Access Management (PAM) ecosystem.

Your primary mission is to eliminate standing privileges and secure our most critical credentials using the Delinea suite.

You will act as the Subject Matter Expert (SME) for Secret Server and Privilege Manager, ensuring that our infrastructure, cloud environments, and DevOps pipelines are secured against credential theft.


Core Responsibilities:

Delinea Architecture Lead the end-to-end implementation and scaling of Delinea Secret Server (On-prem or Cloud) and Delinea Privilege Manager.

Secret Management Design and maintain secret heartbeat, remote password changing (RPC), and check-outcheck-in workflows for service accounts, local admins, and root accounts.

Secure Remote Access (SRA) Have a good understanding of VPN-less remote access solutions (e.g., Delinea PRA) to provide secure, audited entry points for internal admins and third-party vendors.

Azure PIM General understanding of Azure PIM.

Endpoint Privilege Management Configure policies in Delinea Privilege Manager to enforce Least Privilege, allowing users to perform administrative tasks without having full local admin rights.

Hybrid Integration Ensure interoperability between Delinea (for on-prem) and Azure PIM (for Cloud Control Plane access), creating a unified identity security posture.

Integration Automation Integrate Delinea with Active Directory (ADAzure AD), SIEM (Sentinel), and Ticket Systems (ServiceNow) to automate lifecycle management.

Discovery Onboarding Manage automated discovery rules to identify unmanaged accounts across Windows, Linux, and Network devices.

Session Management Configure and audit session recording and monitoring (Protocol HandlerSession Proxy) for high-risk administrative sessions.

Compliance Audit Generate high-level reporting for audit requirements and lead remediation efforts for privileged access findings.


Technical Requirements:

Experience 5 years of dedicated experience in Identity and Access Management (IAM), with at least 3 years specifically focused on Delinea (formerly Thycotic).

Delinea Mastery Deep technical knowledge of Secret Server (Distributed Engines, Secret Policies) and Privilege Manager (Application Control, Elevation).

Microsoft Entra ID Strong experience with Azure PIM, Conditional Access, and Managed Identities.

Infrastructure Skills Strong understanding of Windows Server administration, Active Directory, GPOs, and LinuxUnix environments.

Scripting Proficiency in PowerShell or Python to automate API calls to Delinea and bulk-import secrets. Proficiency in SQL to generate reports.

Not Specified
Pipe Spooling Specialist
Salary not disclosed
Northbrook, IL 1 week ago

Pipe Spooling Specialist


Is this you?


  • You enjoy getting to the “nuts and bolts” of how complex mechanical designs are brought to life
  • You find yourself tinkering with the innate desire to solve problems and improve things
  • You are interested in developing new skills in BIM design and modeling


If yes, then bring your talent and skills to F.E. Moran! We have an exciting opportunity for a Pipe Spooling Specialist to join our team in Northbrook, Illinois. The Pipe Spooling Specialist is responsible for laying out complex mechanical rooms, creating spool assemblies, and generating detailed spool sheets and shop drawings. You will be heavily involved in the prefabrication process, from initial layout through issuing fabrication drawings and handling field and shop inquiries.


Working on a variety of large, complex projects; this is an exciting opportunity for you to develop and expand upon your skills, while contributing in a team-focused environment! As our company continues to expand, we want you to grow and develop with us!



You Are:


  • EXPERIENCED: Industry knowledge with previous experience in construction trades preferred
  • EDUCATED: Bachelor’s degree in engineering, construction management, building information modeling (BIM) or similar relevant field experience
  • KNOWLEDGEABLE: Basic understanding of BIM and mechanical systems; experience in 3D modeling with Autodesk software, including Revit, AutoCAD Fabrication, and Navisworks
  • SKILLED: Mathematical aptitude with ability to read and understand architectural and engineering plans, construction contract documentation, structural and mechanical drawings, and process and instrumentation diagrams
  • METICULOUS: Strong analytical and critical thinking abilities with high attention to detail, thoroughness, and accuracy
  • PASSIONATE: Continuous learner, invested in finding the best solution; you see projects through to fruition; your work truly matters to you


What You’ll Do:


  • ORGANIZE: Coordinate 3D models of assigned systems, analyzing for detection of conflicts with other building systems and structures
  • LAYOUT: Detail 3D fabrication models of mechanical rooms; working closely with project management, shop, and field to understand design intent and site limitations
  • PREPARE: Illustrate shop and spool drawings and point layouts for field installation and prefabrication
  • COLLABORATE: Partner with project team members to provide support to engineers, project managers, and field and shop employees during the design, installation, and prefabrication activities of assigned systems
  • COMMUNICATE: Interact with team members to understand project requirements, goals, design specifications, and operational environments


What We Offer:


  • TOTAL REWARDS: Competitive salary and benefits package, including medical, dental, and vision; life and disability insurance; paid time off; and 401(k) retirement savings plan with discretionary company match
  • WORK ENVIRONMENT: Professional, engaging, collaborative, learning, and rewarding
  • TEAM: You will play an integral role in a knowledgeable, high-achieving, and experienced team
  • DEVELOPMENT: Enhance your skillsets and work with industry-leading computer design programs, modeling tools and technology


Who We Are:

The F.E. Moran Group of Companies is comprised of seven specialized businesses offering a full spectrum of HVAC, Mechanical Services, Fire Protection, Special Hazard Systems, Plumbing, Refrigeration, and Industrial Piping Services across virtually every market. We are a single-source contractor working seamlessly to consolidate resources and deliver outstanding construction and service solutions, regardless of size, scope, complexity, or location…We save lives, protect property, and create healthy environments.


Interested? Apply Now!



Candidates must be at least 21 years of age to be eligible for positions that require participation in the company’s fleet program. This is a requirement for roles involving the operation of company vehicles.


At F.E. Moran Group of Companies, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a specific need that requires accommodation, please advise a member of the Talent Acquisition team by contacting us at

Not Specified
Construction Engineer
Salary not disclosed
Rosemont, IL 1 week ago

Mackie Consultants, LLC, a leading consultant in Civil Engineering and Land Surveying located in Rosemont, IL, has an immediate opening for a Civil Engineer to join our growing construction inspection team. Selected candidates should possess knowledge and experience in construction engineering and inspection for private and public sector projects; including, but not limited to mass grading, utility installation, roadway design and construction, and/or private development. Candidate will also oversee construction of roadway and utility infrastructure projects. The role may involve part time engineering design, plan review, and/or cost estimation.


Essential Duties and Responsibilities:

  • Serve as the onsite project representative and liaison to the owner/client.
  • Perform all required aspects of project contract administration.
  • Knowledge and ability to perform construction inspection.
  • Prepare design calculations quantity take-offs and cost estimates.
  • Work closely with other disciplines on multi-discipline projects.
  • Lead and attend client meetings.
  • Supervise, review, and mentor staff.
  • Assist with project administrative activities, document controls and project scheduling.
  • Other assignments as needed.


Key Qualifications:

  • B.S. or M.S. in Civil Engineering and a minimum of 3+ years of construction or hybrid design-construction experience.
  • PE license or PE track preferred.
  • IDOT experience required.
  • IDOT certifications required.
  • Working knowledge and experience with state and regional standards.
  • Excellent written and oral communication skills.
  • Knowledge of MicroStation preferred.
  • Valid driver’s license required.


Mackie Consultants is part of The Burke Group (TBG). We are a fast-growing family of 9 companies offering civil engineering and land surveying services throughout the Midwest. We offer a professional work environment as well as exceptional learning opportunities to those engineers committed to personal service and professional growth. We seek out experienced and responsive professionals who are committed to personal service. Mackie Consultants offers high growth potential and a comprehensive benefits package including medical, dental, life, disability, PTO days as well as an employer matching 401(k) program. Salary is agreed upon based on industry experience.


Mackie Consultants, LLC is an Equal Opportunity Employer It is the policy of Mackie Consultants, LLC to provide equal employment opportunity without regard to race, color, age, religion, sex, sexual orientation, national origin, marital status, changes in marital status, pregnancy, childbirth, or medical or common conditions related to pregnancy or childbirth, parenthood, creed, veteran’s status, veteran’s disability and physical or mental disability, citizenship status or unfavorable discharge from the military. Mackie Consultants, LLC intends that all matters related to recruiting, hiring, training, compensation, benefits, promotions, transfers, terminations and layoffs and recalls, as well as all Mackie Consultants, LLC sponsored social and recreational programs, and all treatment on the job, be free of unlawful discriminatory practices.

Not Specified
Research And Development Scientist
Salary not disclosed
Buffalo Grove, IL 1 week ago

Arway–Long Grove Confections was formed through the union of two trusted confectionery companies, combining decades of expertise, quality, and tradition. As a family-owned business with roots dating back to 1950, we take pride in crafting high-quality confections and delivering exceptional service to customers nationwide. Today, we continue to build on our shared legacy — with a passion for excellence and a focus on the future.

The R&D Scientist supports the development, testing, innovation, renovation, and optimization of confectionery products by developing formulas, conducting bench-top experiments, evaluating ingredient functionality, and assisting in scale-up trials. This role collaborates closely with sales, customers, operations, purchasing and quality teams to document formulations, run sensory evaluations, and ensure prototypes meet taste, texture, and stability targets. Responsibilities include maintaining accurate lab records, preparing samples of newly developed products, performing analytical tests, analyzing data to recommend next steps, troubleshooting formula or process issues, and contributing to continuous improvement initiatives that enhance product quality, cost efficiency, and manufacturing performance.


  • Develop, optimize, and scale formulations for chocolate confections, caramel, toffee, panned confections, roasted nut products, and other confections
  • Produce samples of newly developed products for presentations to customers
  • Conduct benchtop, pilot, and full-scale production trials to ensure product consistency, quality, and manufacturability
  • Support the research and application of new manufacturing technologies to improve efficiency and product innovation
  • Troubleshoot production issues such as fat/sugar bloom, crystallization defects, stickiness, uneven coatings, and off flavors
  • Collaborate with cross-functional teams including Sales, Quality Assurance, Production Management, Marketing, and Supply Chain to ensure successful product launches
  • Conduct shelf-life studies, analyzing sensory, physical, and chemical stability over time
  • Maintain detailed technical documentation including formulations, SOPs, trial reports, and specifications
  • Support continuous improvement initiatives to increase yield, reduce waste, improve sustainability, and enhance efficiency
  • Train production teams on new products, processing techniques, quality attributes, and best practices for confectionery manufacturing
  • Assist in sourcing new ingredients as necessary for new projects, product optimization, dual sourcing, vendor replacement, etc.
  • Evaluate new ingredients, suppliers, and processing technologies
  • Perform ERP system adjustment of Bills of Materials (BOMs) and assembly instructions (product narrations)
  • Demonstrate effective communication and problem-solving skills
  • Respond to inquiries for information, direction, and/or referrals from internal and external sources in a timely manner
  • Identify potential opportunities for cost savings.
  • Special projects and/or other duties as assigned
  • Report all food safety issues and/or suspicious activity


EXPERIENCE & QUALIFICATIONS

  • Bachelor’s degree in food science, related field, or applicable work experience
  • 3 – 5 years of experience in a food development role
  • Proficiency with Microsoft Office suite and advanced skills in Microsoft Excel and PowerPoint
  • Proven ability to take products from concept through commercialization
  • Familiarity with food safety and quality systems (HACCP, GMP, SQF, etc.)
  • Familiarity with food safety regulations and industry compliance standards
  • A passion for food, ingredients, and confectionery innovation
  • Ability to prioritize and manage multiple projects and priorities in a fast-paced environment
  • Proven ability to collaborate with, motivate, and direct cross-functional teams to achieve commercialization objectives
  • Exceptional communication skills, both written and verbal
  • Excellent strategic business acumen and problem-solving capabilities
  • Proven ability to exercise discretion with confidential information
  • Solutions-oriented with analytical thinking skills


ADDITIONAL DESIRED SKILLS AND CHARACTERISTICS

  • Bilingual in Spanish and English a plus, but not mandatory
  • Appreciates and exemplifies Arway-Long Grove Confections’ family values
  • Is self-aware, empathetic, and willing to listen and learn
  • Appreciates diversity and actively works to foster a culture of inclusiveness
  • Possesses a common-sense approach to business issues—must be proactive and adaptable
  • Goal-driven, confident self-starter with a willingness to continually embrace professional development and passion to excel
  • Change agent with energy, passion, and enthusiasm
  • Team player, willing to help where needed
Not Specified
Azure Architect & developer
Salary not disclosed
Skokie, IL 1 week ago

Title: Azure Architect & Developer

Type: Full Time

Function: Marketing

Division: Motorparts

Location: Southfield, MI, United States (HQ)

Job Description:

The Azure Architect & Developer is critical to supporting analytics activities in category management, marketing, product management and sales. This role will help lead analytics development for internal and external/customer stakeholders. The Azure Architect & Developer will also enable further analytics capability development, working with adjacent marketing teams and data science positions. This position is independent, highly visible and positioned to benefit from an imaginative leader. The candidate must be comfortable working directly with stakeholders and with large datasets. The role requires strong Power BI & very good understand of Azure, problem solving, and communication skills.


Key Responsibilities:

  • Deliver data-driven insights and ‘tell the story’ That enables strategic and operational decisions
  • Develop reporting for business consumption using primarily Power BI.
  • Monitor ongoing data transformation for accuracy and process improvement
  • Coordinate user testing for acceptance of BI solutions.
  • Interface with various internal teams to evaluate BI support requests and to proactively propose solutions
  • Work directly with customers to enhance and expand upon existing analytics services delivered via Power BI
  • Azure data architects to optimize data flows and establish new pipelines for external data sources
  • Provide consultancy to business units for detailed information on data availability, location, lineage, and quality.
  • Perform data analysis, profiling, and quality assessment to ensure the integrity of business data to necessary levels.
  • Work with adjacent technical leads and architects to implement new standards, new technology, and tactical solutions driving the business strategy forward.
  • Manage internal and external data access and utilization reporting
  • Explore options for new data insight distribution based on complex data sets with weekly cadence
  • Normalize, filter, and blend extracted datasets with internal datasets
  • Explore and advise on Data Science opportunities
  • Ability to manipulate and manage larger data sets

Required Skills and Experience:

  • Looking for 3-5 years in these skills below:
  • Python
  • SQL
  • Databricks
  • Visual studio code
  • Microsoft Azure
  • Power BI architecture experience

Preferred Skills and Experience

  • Looking for 1-3 years in two or more of these skills below:
  • DAX programing language
  • DevOps
  • Graphic design / data visualization
  • Data governance experience
  • Advance MS Excel skills
  • Strong project management skills—scope, requirement gathering, prioritization, organization
  • Desire to learn and solve problems
  • Strong documentation skills—technical writing
  • Extreme degree of detail orientation, precision, and accuracy

Education and Training

Bachelor or Master in the area below

  • MIS, Data Analytics, Computer Science, Data Science, or equivalent degree
Not Specified
Customer Service Representative
Salary not disclosed
Buffalo Grove, IL 1 week ago

Job Title: Customer Service Representative

Location (city, state): Buffalo Grove, IL

Industry: Manufacturing

Pay: $55,000–$58,000 annually

Benefits: This position is eligible for medical, dental, vision, and 401(k).


About Our Client:

Addison Group is hiring for our client, a family-owned manufacturing organization with a small, collaborative office environment. This role is open due to growth and offers the opportunity to join a close-knit team where teamwork, accountability, and customer satisfaction are highly valued.

Job Description:

The Customer Service Representative plays a key role in supporting customers throughout the ordering process while delivering exceptional service. This position requires strong communication skills, attention to detail, and the ability to manage a high volume of orders during peak seasons. The ideal candidate takes ownership of their work and thrives in a fast-paced, hands-on environment.


Key Responsibilities:

  • Serve as a primary point of contact for customers via phone and email
  • Accurately enter and manage customer orders across multiple systems
  • Track orders through completion, ensuring all required details are finalized
  • Proactively identify and resolve missing or incorrect order information
  • Support the inside sales team with quotes, contracts, and follow-ups
  • Manage shared inboxes and prioritize incoming requests
  • Deliver consistent, professional service to build strong customer relationships


Qualifications:

  • High school diploma required
  • 2-3 years customer service or order processing experience required
  • Experience in a manufacturing or product-based environment strongly preferred
  • Strong phone presence and written communication skills
  • High attention to detail with comfort performing manual data entry
  • Ability to work across multiple systems and platforms
  • Comfortable working in a small office and wearing multiple hats
  • Strong critical-thinking skills and ability to move tasks through completion


Additional Details:

  • Schedule: Monday–Friday, 8:30 AM–5:00 PM with a 30-minute lunch
  • Dress Code: Business casual
  • Direct hire opportunity


Perks:

  • Supportive, team-oriented office culture
  • High-impact role with visibility across the organization
  • Comprehensive benefits package and paid time off
  • Long-term stability with a growing organization


Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Not Specified
Customer Service Specialist
Salary not disclosed
Lake Forest, IL 1 week ago

Position Overview: The ideal candidate will have substantial exposure to customer service, strong computer skills, and excellent communication.


Job Title: Customer Service Specialist

Location: Lake Forest, IL (Om-Site)

Type: Full-Time, Permanent/Direct Hire

Schedule: Monday – Friday, 8:00am – 5:00pm

Salary Range: $55K-$75K (Bonus Potential)

Benefits: For eligible employees we offer medical, dental, and vision coverage. We offer 401(k) enrollment for eligible employees.


Key Responsibilities

  • Order Entry / Administrative Tasks
  • Returns / Rebates
  • Quotes / Product Availability


Key Qualifications

  • 2+ Years Of Experience
  • Manufacturing Industry Experience (Preferred)
  • ERP Experience
Not Specified
Associate Analyst, Contract & Pricing
Salary not disclosed
Northfield 1 week ago
Job Summary Coordinate contracted and non-contracted pricing for Medline customers regarding both branded and non-branded products.

Communicate with various parties on all aspects concerning pricing.

Manage price change expectations related to contracts and non-contracted pricing.

Cultivate the day- to-day relationships with sales team.

Communicate and correct pricing misalignments, and ensure customer satisfaction.

Work with sales and product management team to improve and optimize Medline’s profitability and pricing related initiatives, questions and requests.

Job Description Job Responsibilities: Address all pricing requests coming in from sales team.

Respond to requests for creating or editing pricing conditions from sales force and divisional personnel via email and phone.

Must manipulate large amounts of data in Excel efficiently and accurately.

Identify pricing issues, address inquiries, and provide necessary support resulting from contract operations.

Manage pricing requests from initiation through completion and communicate results accordingly.

Analyze, interpret, and determine best course of action to resolve issues related to pricing and communicate relevant updates and trend observation to sales team.

Manage price change expectations related to contracts and non-contracted pricing.

Edit sales orders to ensure that the customer is billed correctly.

Update costing conditions by item.

Identify errors in contract connections, contract costs and/or customer sell price.

Analyze manufacturer price increases and its impact to Medline product pricing.

Work with sales teams and vendor contract department to ensure connection of local contracts are completed.

Complete capital quotes for the sales teams.

Document and review key processes and SOPs with an eye towards improvement.

Create, maintain, and develop relationships with sales teams.

Coordinate meetings between sales team to ensure customer expectations are being met and timely action is taken to address pricing issues.

Minimum Job Requirements: Education Bachelor’s Degree.

Knowledge / Skills / Abilities Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).

Time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.

Ability to work through details of a problem, overcoming obstacles, and reaching a positive and successful solution.

Strong communication skills with various audiences.

Strong presentation skills.

Ability to collaborate with internal and external resources.

Preferred Job Qualifications: Work Experience Business or administrative support experience preferred.

Customer service experience in a high call volume environment.

SAP, Vistex, CRM Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $50,000.00
- $75,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
contract
Product Support Spec
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Northfield 1 week ago
Job Summary Job Description Provide research and analytical support to sales force and internal department(s) through creation, reactivation and/or thorough cross reference methods across a portfolio of ~250,000 items.

Requires a high level of precision as well as an ability to analyze and interpret data under demanding timelines.

Responsibilities: Accurately cross reference and/or research external brands to identify corresponding Medline product/part numbers, routinely using discretion on what information to supply back to the requestor(s).

Determine product features, benefits, compatibility, and availability by researching vendor literature, online resources and direct communication(s) with the vendor.

Habitually make judgment calls if/when sources are not aligned.

Collaboratively work to ensure that all incoming customer/sales inquiries through emails and phone calls are thoroughly reviewed, resolved timely and/or passed to the appropriate area for handling.

Contact vendors for product specifics to reconcile sales-identified discrepancies, create/reactivate Medline item numbers and/or provide needed details to avoid hindering customer relationships and financial losses.

Submit assigned files and/or projects to management, sales and/or internal team(s) within provided timelines.

Mastering a thorough understanding of several areas of the business, including working closely with Product Managers to receive product training on Platinum vendors.

Achieve quarterly goals to help ensure departmental output results in a positive customer experience.

Required Experience: Education Bachelor’s degree or equivalent professional experience in a related field Work Experience Experience working in a fast-paced environment, analyzing large data sets, and adhering to competing deadlines without compromising accuracy/quality.

At least one year of customer service experience with an ability to manage workloads that allow for product-specific analytics to occur for departmental process improvement(s).

Additional Intermediate skill level in Microsoft Excel (i.e.

VLOOKUP, Pivot Tables, IF Statements, SUM function and sort/filter).

Intermediate skill level in Microsoft Outlook (i.e.

creating folders, categories, utilizing calendar, and coordinating meetings).

Preferred Qualifications: Bachelor’s degree.

Relevant Work Experience Previous customer service experience in a high call/email volume environment.

Advanced time management skill to ensure daily work, discrepancies and/or projects are accomplished within given SLA’s.

Experience building and maintaining relationships within and between teams/vendors.

Advanced skill level in Microsoft Excel (i.e.

macros and advanced formulas).

Exposure/experience with SAP and/or Zendesk Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $23.25
- $33.75 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
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