Information Technology Jobs in Baltimore, US
15 positions found
Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans.
Softrams, acquired in November 2024, forms the core of Tria Federal’s new Public Health business unit. Tria Federal (Tria) delivers mission-critical technical expertise and digital services informed by deep customer expertise to Health and Public Safety agencies across the federal sector.
At Tria, we are a dynamic professional community driven by a mission rooted in service to colleagues, customers, and the community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial well-being.
Job Description:
We are looking for a bilingual (English/Spanish speaking) part-time Tier 1 Customer Support Analyst to deliver high quality support to our user community. This role will be responsible for providing initial support to all incoming inquiries delivered through a variety of communication mediums involving a variety of support requests. The ideal candidate should be highly focused, detail oriented, and able to multitask in a fast-paced federal healthcare information technology environment. If you are looking for challenges, problem solving, and working with the latest in technology then Softrams has a spot for you.
Basic Requirements:
- Ability to obtain a U.S. Federal Position of Trust clearance designation.
- Must reside in and be able to perform work in the United States.
- Must have lived in the United States for 3 of the last 5 years.
- One or more years of proven experience in an IT service desk or customer service environment.
Additional Bonus Qualifications:
- Experience using Help Desk ticketing systems and tools in a federal healthcare space (Centers for Medicare and Medicaid Services).
- Possess the motivation and initiative to adhere to timelines, Service Level Objectives, and manage incoming volumes.
- Demonstrate the adaptability and flexibility to ensure proper staffing requirements during established Help Desk Hours.
- Thrive in a collaborative environment and maintain a positive, professional demeanor.
- Excellent verbal and written communication skills.
- Previous experience working on a Federal Service Desk project.
- ServiceNow knowledge or experience is a big plus.
- Experience with cloud-based Call Center Software, specifically CXone.
- Knowledge and/or experience of Agile methodologies in a Service Desk environment.
- Experience with utilizing Atlassian tools like JIRA and Confluence.
Responsibilities:
- Provide administrative and technical support for the Center for Medicare & Medicaid Services (CMS) Technical Help Desk.
- Resolve incoming support requests and inquiries from customers. Requests include, but are not limited to, system access and/or account issues, system functionality and/or availability, and other inquiries received through various mediums such as phone, email, and other electronic submission methods.
- Review incoming Help Desk inquiries in a timely manner with a focus on delivering a first contact resolution.
- Adhere to established Help Desk workflows to ensure proper triage, research and escalation protocols are followed.
- Track incoming support requests from customers using a CMS‐approved tool (ServiceNow).
- Notify customers of system status such as planned and unplanned outages, service disruptions, and reduced functionality.
- Collaborate with Help Desk leadership and other teams to communicate potential issues affecting volumes.
- Support the development, management and use of customer support scripts.
- Assist with the preparation or maintenance of standard operating procedures and protocols.
Public Trust Clearance:
Many of our roles require the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship.
Work Location:
Headquartered in Arlington, VA, we also have a primary office in Baltimore, MD for those who prefer to work on-site. However, with employees spread across 40+ states, we have many remote roles.
Why Tria?
What defines the Tria brand is more than just our dedication to excellence in our craft; it’s our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team’s shared success.
As a company that cares about people, we seek to cultivate a culture in which all can thrive personally and professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work and in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow
EEO Statement:
Softrams, a Tria Federal Company, is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact the Talent Acquisition Team at
712393BR
Date posted:
Mar. 12, 2026
Description: This position may be eligible for a $25K sign on bonus for external hires!
What We're Doing:
Lockheed Martin, Cyber & Intelligence invites you to step up to one of today's most daunting challenges: the use of advanced electronics to undermine our way of life. As a cyber security professional at Lockheed Martin, you'll protect the networks that our citizens and the world depend upon each minute: Financial assets. Healthcare information. Critical infrastructure. Hazardous materials. The uninterrupted flow of energy that keeps modern life moving. Here, you'll work with cybersecurity experts on the forefront of threat protection and proactive prevention. In this fast-paced, real-world environment, you'll draw on all your education and experience as well as the resources of Lockheed Martin to keep the threats at bay.
Cyber | Lockheed Martin
Who we are:
Our team is solving the tough challenges and pushing the boundaries of technology to help our customer achieve its mission.
#RMSC6ISR
Why Join Us:
Your Health, Your Wealth, Your Life
Our flexible schedules, competitive pay and comprehensive benefits enable you to live a healthy, fulfilling life at and outside of work.
Learn more about Lockheed Martin's competitive and comprehensive benefits package.
We support our employees, so they can support our mission.
The Work:
As a Java Software Engineer, you will:
• Analyze user requirements to derive software design and performance requirements
• Debug existing software and correct defects
• Provide recommendations for improving documentation and software development process standards
• Design and code new software or modify existing software to add new features
• Integrate existing software into new or modified systems or operating environments
• Develop simple data queries for existing or proposed databases or data repositories
• Write or review software and system documentation
• Serve as team lead at the level appropriate to the software development process being used on any particular project
• Design or implement complex database or data repository interfaces/queries
• Develop or implement algorithms to meet or exceed system performance and functional standards
• Assist with developing and executing test procedures for software components
• Develop software solutions by analyzing system performance standards, confer with users or system engineers; analyze systems flow, data usage and work processes; and investigate problem areas
• Modify existing software to correct errors, to adapt to new hardware, or to improve its performance
• Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design
• Design or implement complex algorithms requiring adherence to strict timing, system resource, or interface constraints; Perform quality control on team products
• Implement recommendations for improving documentation and software development process standards
• Oversee one or more software development teams and ensure the work is completed in accordance with the constraints of the software development process being used on any particular project
• Confer with system engineers and hardware engineers to derive software requirements and to obtain information on project limitations and capabilities, performance requirements and interfaces
• Coordinate software system installation and monitor equipment functioning to ensure operational specifications are met
• Recommend new technologies and processes for complex software projects
• Serve as the technical lead of multiple software development teams
• Select the software development process in coordination with the customer and system engineering
• Ensure quality control of all developed and modified software
Basic Qualifications:
• Bachelor's degree in Computer Science or related discipline from an accredited college or university
or Four (4) years of additional software engineering experience may be substituted for a bachelor's degree.
• Current DoD Top Secret SCI with Polygraph.
• Minimum Fifteen (15) years of experience Software Engineer (SWE)
Required:
Front End Developer
10+ years using the following
- Javascript
- Typescript
- React
- Java, Spring Framework
Desired Skills:
- Docker
- Kubernetes
- Rabbit MQ
- TomCat Admin
Clearance Level:
TS/SCI w/Poly SP
Other Important Information You Should Know
Expression of Interest:
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match.
Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely:
Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedules:
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees.
Schedules range from standard 40 hours over a five day work week while others may be condensed.
These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position:
9x80 every other Friday off
Pay Rate:
The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $150,800
- $265,880. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered:
Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level:
Experienced Professional
Business Unit:
RMS
Relocation Available:
No
Career Area:
Software Engineering
Type:
Full-Time
Shift:
First
712844BR
Date posted:
Feb. 15, 2026
Description:
This position may be eligible for a $25K sign on bonus for external hires!
WHAT WE'RE DOING
Lockheed Martin, Rotary Mission Systems Cyber & Intelligence invites you to step up to one of today's most daunting challenges: the use of advanced electronics to undermine our way of life. As a cyber security professional at Lockheed Martin, you'll protect the networks that our citizens and the world depend upon each minute: Financial assets. Healthcare information. Critical infrastructure. Hazardous materials. The uninterrupted flow of energy that keeps modern life moving. Here, you'll work with cybersecurity experts on the forefront of threat protection and proactive prevention. In this fast-paced, real-world environment, you'll draw on all your education and experience as well as the resources of Lockheed Martin to keep the threats at bay.
Cyber | Lockheed Martin
WHO WE ARE
The program is on fire for cyber. In support of our customer, members of the team are responsible for providing full lifecycle support including analysis, design, development, integration, testing, procurement, deployment, security, training and sustainment for collection and antenna systems.
WHY JOIN US
Your Health, Your Wealth, Your Life
Our flexible schedules, competitive pay and comprehensive benefits enable you to live a healthy, fulfilling life at and outside of work.
Learn more about Lockheed Martin's competitive and comprehensive benefits package.
We support our employees, so they can support our mission.
THE WORK
As a Software Engineer you will:
• Analyze user requirements to derive software design and performance requirements
• Debug existing software and correct defects
• Provide recommendations for improving documentation and software development process standards
• Design and code new software or modify existing software to add new features
• Integrate existing software into new or modified systems or operating environments
This position is participating in our
External Referral Program
. If you know somebody who may be a fit, click here to submit a referral. If your referral is hired, you'll receive a $3000 payment! Code extrefer.
#RMSIL2026
Basic Qualifications:
• Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education, with 2 years of professional experience; or no experience required with a related Masters degree. Considered experienced, but still a learner.
• Candidate must possess active security clearance with a polygraph.
Desired Skills:
• C++
• Python
• Kubernetes
Clearance Level:
TS/SCI w/Poly SP
Other Important Information You Should Know
Expression of Interest:
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely:
Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedules:
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position:
9x80 every other Friday off
Pay Rate:
The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $86,100 - $151,800. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered:
Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They're dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.
As a leading technology innovation company, Lockheed Martin's vast team works with partners around the world to bring proven performance to our customers' toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.
Experience Level:
Experienced Professional
Business Unit:
RMS
Relocation Available:
Possible
Career Area:
Software Engineering
Type:
Task Order/IDIQ
Shift:
First
Project Manager
Baltimore, MD | Hybrid Remote
12-Month Contract
$/hr. DOE
The Corporate & Commercial Platforms team at one of our largest energy clients is seeking a Project Manager to support multiple initiatives focused on customer-facing applications and ServiceNow platform improvements. This role will manage 3-4 concurrent projects and play a key role in coordinating stakeholders, supporting execution, and ensuring project milestones are met across both Agile and Waterfall initiatives.
The ideal candidate is organized, proactive, and comfortable working across multiple stakeholder groups, including internal teams and external partners. This individual will support project governance, meeting coordination, risk tracking, reporting, and light analysis while helping drive progress across several technology initiatives including ServiceNow platform enhancements, service portal consolidation, and application upgrades. This role is ideal for someone who enjoys wearing multiple hats and supporting both project management and business analysis activities within a dynamic technology environment.
Basic Qualifications:
- Bachelor’s degree in a related field (Business, Information Systems, or similar).
- 3–7 years of experience in project management, project coordination, or business analysis.
- Experience managing multiple concurrent technology projects.
- Familiarity with ServiceNow environments or enterprise application platforms.
- Experience with Microsoft Project, Excel, and PowerPoint for project tracking and reporting.
- Strong organizational and stakeholder management skills.
- Ability to coordinate UAT activities, risk tracking, and status reporting.
- Experience working with external vendors or consulting partners.
- Strong communication skills and ability to engage across multiple stakeholder groups.
- Awareness of Agile and Waterfall delivery methodologies.
- ITIL familiarity is a plus.
- PMP certification not required.
Responsibilities:
- Manage and coordinate 3–4 concurrent projects supporting customer-facing platforms and internal service tools.
- Support initiatives to reduce customizations within the ServiceNow platform and improve platform standardization.
- Assist with consolidation of HR and IT service portals within ServiceNow following pilot implementation.
- Coordinate project meetings, stakeholder communications, and status reporting.
- Track project risks, issues, timelines, and stakeholder updates to ensure alignment and visibility.
- Coordinate User Acceptance Testing (UAT) and support project milestone delivery.
- Work with external consulting partners and vendors to ensure deliverables and escalations are managed effectively.
- Support an upcoming upgrade to the OpenText LoadRunner performance testing platform.
- Maintain project tracking and reporting within ServiceNow and Microsoft Project.
- Provide light data analysis and reporting using Excel, PowerBI, and PowerPoint.
- Assist leadership with stakeholder alignment and program preparation activities for future strategic initiatives.
What’s in it for you?
A welcoming, team environment where you will be provided an opportunity to work with a Fortune 200 company in Baltimore, MD. Eight Eleven Group offers full medical, dental and vision benefits, PTO and 401K match.
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Position Overview:
As a Senior Account Executive, you will hunt new logos as well as own and grow a focused set of high-value, strategic client relationships. In addition to new account acquisition, you will proactively manage accounts, drive long-term technology alignment, and identify new revenue opportunities through business conversations, strategic reviews, and close partnership with our vCIO team. This is a hybrid hunter/farmer relationship-first, growth-oriented role with a strong emphasis on planning, value delivery, and expansion.
Key Responsibilities:
- Develop and implement comprehensive new client development strategies to achieve sales goals and drive sustainable growth with a focus on building recurring revenue.
- Proven track record of success in prospecting for new clients via cold calling, LinkedIn, canvassing, networking, etc. to develop pipeline from initial contact to close.
- Serve as the primary relationship owner for a small portfolio of high-value accounts.
- Conduct regular NFN/NFE meetings to anticipate needs, review metrics, and align goals.
- Lead or co-lead QBRs with vCIO, with focus on roadmap alignment, client goals, and risk management.
- Proactively identify upsell opportunities (projects, MRR, services, or products) based on client maturity and business drivers.
- Serve as the client’s advocate across internal departments, ensuring consistent service quality.
- Monitor client health, satisfaction, and renewal timing, initiating strategic conversations well in advance.
- Maintain detailed account plans and forecast pipeline accurately.
- Participate in strategic initiatives such as contract negotiations, client retention programs, or executive briefings.
Requirements:
- 4–6 years in Sales, Account Management, Client Success, or similar client-facing role (MSP or IT services preferred).
- Proven track record of success in achieving sales quotas, growing revenue within existing accounts and building long-term business relationships.
- High business and technical acumen with the ability to translate technical service into business value.
- Excellent communication, presentation, and strategic planning skills.
- Strong familiarity with MSP tools (e.g., ConnectWise, HubSpot/Salesforce, IT Glue).
- High energy, self-starter with internal motivation and strong drive to succeed.
- Active rolodex of contacts a plus.
Success Metrics:
- Quota attainment (MRR, professional services, upsells)
- New logo acquisition (bookings and revenue)
- MRR and project revenue growth
- Client retention & satisfaction (NPS/CSAT)
- Strategic roadmap execution
- Forecast accuracy and account plan quality
Want to start your journey with the Navy?
Apply Now
Officer None
What to Expect
Information Professional Officer
More Information
Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
- Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
- Driving interoperability with joint, allied and coalition partners
- Building professional excellence through education, training and certification and milestone qualifications
- Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
- Helping to develop and deploy information systems, command and control and space systems
- Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
- Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology
Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
- Serving as part of Battle Group staffs on ships at sea
- Working in C4I/Space/Surveillance on shore tours
- Serving on major Navy and joint staffs
- Serving in command of key communication and surveillance facilities around the globe
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
- Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
- Completing Joint Professional Military Education (JPME) at one of the various service colleges
Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
Compare Navy Careers
See how a career as an Information Professional Officer compares to other Navy jobs.
About the Role
Facility Engineering Services (FES) is seeking an experienced Project Manager to lead and deliver Building Automation System (BAS) and Direct Digital Control (DDC) projects from planning through closeout.
This role requires a mix of organizational leadership, technical understanding, and client communication. The ideal candidate thrives in a fast-paced environment, can manage multiple projects simultaneously, and ensures every installation meets FES standards for quality, schedule, and financial performance.
Key Responsibilities
- Plan and manage BAS/DDC installations, including scheduling, budgeting, and resource allocation for concurrent projects.
- Collaborate with Business Development to understand customer goals, operational challenges, and project expectations.
- Coordinate with the Engineering Department, providing feedback on design intent, constructability, and field implementation.
- Execute projects efficiently, maintaining customer satisfaction and alignment with project scope.
- Generate and manage RFIs to resolve project-specific questions and ensure technical clarity.
- Identify and document change order opportunities for scope additions or modifications.
- Work closely with engineering and field teams to maintain quality control, job pace, manpower allocation, and material readiness.
- Review job cost reports to ensure manpower and budgets are aligned with project cash flow.
- Support monthly billing, forecasting, and project reporting by providing progress updates and field insights.
- Liaise between field and office teams to enhance communication, resolve issues, and maintain project momentum.
- Provide technical and logistical support for field personnel throughout project execution.
- Build and maintain strong customer and subcontractor relationships vital to successful project completion.
- Oversee project closeout and identify future business opportunities with existing clients.
- Maintain positive cash flow and profitability across assigned projects.
- Develop a working knowledge of each project's contract documents and specifications.
- Occasional travel to job sites may be required.
Qualifications
- Minimum 3+ years of project management experience in Building Automation, DDC, or HVAC controls.
- Proven ability to manage multiple projects simultaneously while maintaining accuracy and attention to detail.
- Strong written and verbal communication and leadership skills.
- Proficiency in reading and interpreting mechanical drawings, controls submittals, and project manuals.
- Familiarity with project scheduling, cost tracking, and forecasting tools.
- Ability to collaborate effectively with engineers, field technicians, subcontractors, and customers.
- Demonstrated success in maintaining budget control, timelines, and customer satisfaction.
Preferred Experience
- Background in Schneider Electric, Delta Controls, or Niagara-based BAS platforms.
- Technical understanding of BACnet, Modbus, or IP-based control networks.
- Experience working in healthcare, commercial, or institutional environments.
- PMP or equivalent project management certification (a plus).
Compensation & Benefits
- Competitive salary commensurate with experience.
- Health & Dental Insurance – CareFirst Blue Advantage (FES contributes 50%; individual or family plan).
- 401(k) with company match up to 4% after 6 months.
- Vision Insurance – employee paid.
- Short- & Long-Term Disability Insurance – employee paid.
- Paid Time Off (PTO) and paid holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas).
Why Join FES
- Join a technically skilled, mission-driven team that values integrity and long-term relationships.
- Manage projects that impact critical environments such as hospitals, research labs, and major government facilities.
- Enjoy the stability of a well-established company with opportunities for professional growth and leadership development.
Swan Analytical USA is seeking a Field Service Technician to join our dynamic team. The Field Service Technician will play a crucial role in ensuring the optimal functioning and performance of our analytical instruments at customer sites. As a Swan Field Service Technician, you will be responsible for on-site installation, maintenance, troubleshooting, and repair of our instruments, as well as competitors, providing outstanding technical support to our valued customers. This role will require up to 100% Travel (Mon-Fri only).
Key Responsibilities:
- Installation and Commissioning:
- Install and commission SWAN analytical instruments at customer locations.
- Ensure proper calibration and configuration to meet customer specifications.
- Preventive Maintenance:
- Conduct routine preventive maintenance activities to ensure instruments operate at peak performance.
- Keep detailed maintenance records and update service documentation.
- Technical Support:
- Provide exceptional technical support to customers via phone, email, and on-site visits.
- Troubleshoot and diagnose issues with instruments promptly and effectively.
- Repair and Upgrades:
- Perform instrument repairs, replacements, and upgrades as required.
- Coordinate with the support admin and manager to source and order replacement parts.
- Customer Training:
- Train customers on the proper use, maintenance, and calibration of SWAN instruments.
- Offer guidance on optimizing instrument performance.
- Documentation:
- Maintain accurate service records, equipment logs, and reports.
- Ensure timely submission of service reports and required documentation.
- Continuous Learning:
- Stay up to date with SWAN's product advancements and industry trends.
- Participate in training programs and workshops to enhance technical knowledge.
We are seeking a highly experienced Senior ERP Systems Specialist to lead the optimization, integration, and strategic advancement of our ERP platform within a dynamic manufacturing environment. This role requires deep technical expertise in SQL Server and SSIS, combined with strong financial and operational acumen.
This position will serve as a key technical leader and cross-functional partner, driving ERP performance, data integrity, and process efficiency across the organization. The role is fully on-site in Baltimore, MD.
Key Responsibilities
- Lead comprehensive business process analysis to identify ERP system enhancements that support manufacturing, finance, and operational objectives.
- Architect, develop, and maintain advanced SQL queries, stored procedures, and SSIS packages to support data integration, reporting, and automation initiatives.
- Configure, optimize, and enhance ERP modules to improve workflow efficiency, system scalability, and data accuracy.
- Oversee ERP system integrations with internal and external platforms, ensuring seamless data flow across the enterprise.
- Partner with Finance, Operations, Supply Chain, and IT leadership to align ERP capabilities with strategic business goals.
- Design and implement user-friendly system enhancements and reporting tools that improve decision-making and operational visibility.
- Conduct system diagnostics, performance tuning, and root-cause troubleshooting to ensure maximum system reliability and uptime.
- Develop technical documentation, data governance standards, and ERP process protocols.
- Provide advanced user support, training, and mentorship to key stakeholders and system users.
- Monitor emerging ERP technologies and recommend improvements to maintain best-in-class system performance.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, Finance, Engineering, or a related field; advanced degree preferred.
- Minimum of 5–7 years of progressive ERP systems experience within a manufacturing environment.
- Advanced proficiency in Microsoft SQL Server, including complex query development, database performance tuning, and ETL architecture using SSIS.
- Experience with Oracle SaaS ERP, SAP, CSB-Systems, or comparable enterprise ERP platforms; relevant certifications strongly preferred.
- Demonstrated experience supporting finance, costing, inventory, production, and supply chain functions within ERP systems.
- Strong project management experience, including leading system upgrades, implementations, or optimization initiatives.
- Exceptional analytical, problem-solving, and cross-functional collaboration skills.
- Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!
$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.
$2,500 First Week Training Pay for the first five training days.
$500 per virtual appointment bonus with food with no bonus limit.
Up to $1500 per week for meeting minimum call and one qualified onsite appointment.
200% of the profit margin for the first 90 days of orders shipped.
40% to 59% of the profit margin after 90 days
Up to $10k new client account credits
Up to $5k new account donation credits
Up to $400 of gift cards for business building activities
GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.
We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!
GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!
Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.
Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.
Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.
We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.
We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.
Please email your resume to and schedule a strictly confidential interview.
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