Jobs in Baldwin, NY

Field Engineer

Location: Elmhurst, NY 11371

Onsite /W2

Experience with MAC/ Windows / PC refresh/ Deployment.

• Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.
• '-Provides service and customer support during field visits or dispatches.
• -Diagnoses errors or technical problems and determines proper solutions.
• -Produces timely and detailed service reports. -Documents processes.
• -Collects and analyzes performance data to provide technical assistance.
• '-Ties workflow to schedule -Accurately documents solutions related to complex issues
• -Creates workaround procedures when standard procedures have failed and ensures issues are resolved
• -Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers
• -Builds positive relationships with customers

Will wait for your response.

Vishnu Singh

Email :

Phone : 47