Jobs in Aspen Hill, MD

646 positions found — Page 9

Cashier
✦ New
Salary not disclosed
Washington, DC 1 day ago
Cashier

CHOPT Salad is hiring Cashiers.

Simply apply to be contacted for an interview!

To learn more about the company go to based on experience, availability, and position

Do you like to work in a fast-paced environment? Do you like to make people happy? Do you want to be a part of a team that is changing the way America eats one salad at a time? If so, then you can be a Salad Maker for Chopt. Our customers expect a show when they enter a Chopt. It's up to our salad making professionals (aka Choprs) to ensure the service, food quality, accuracy and overall experience is Better every day.

Benefits of working at Chopt:

  • Competitive hourly rates and performance-based pay increases
  • A clear career path with opportunities for advancement 50% of all managers started in hourly positions
  • Variety of Health and Wellness Benefits
  • Pre-Tax Transit and Flexible Spending Benefits
  • Generous PTO Policy for all employees
  • Complimentary meal each shift
  • Employee Assistance Resources

Work Conditions/Hours:

  • Hours will vary and may include early mornings, evenings, weekends and/or holidays
  • All Chopt employees will be hired on a variable-hour basis. Hours are scheduled based on performance and business necessities.

CHOPT participates in E-Verify

Supplemental Pay
  • Tips
Benefits
  • Flexible schedule
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Referral program
  • Employee discount
  • Paid training
Not Specified
OEM Sales Mgr
✦ New
Salary not disclosed
Washington, DC 1 day ago
Oem Sales Manager

As the Sales Manager, you will:

Always provide the highest levels of customer service to internal partners and external clients.

Respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communiqu that is representative of Concord Hospitality via all avenues of communication.

Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail.

Satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for hotel.

Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO's, billing details, and other integral aspects of groups and events.

Be willing and able to attend customer functions as needed.

Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues.

Gain knowledge of hotel's food and beverage products, pricing, and presentation, and learn about the hotel's function space, audio visual, and any other details related to event success.

Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor.

Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel's sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties.

Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position.

Endeavor to work in a unified and collaborative way -- one that fosters teamwork -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team's overall goals.

Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth.

Carry out any reasonable requests made by Management and seek to comply with company's policies and procedures.

Benefits of Working for Concord Hospitality

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our \"Associate First\" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

\"We Are Concord!\" We support diversity and inclusion through our mission to be a \"Great Place to Work for All.\"

Not Specified
Team Member
✦ New
Salary not disclosed
Washington, DC 1 day ago
Description:
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
Requirements:
What are we looking for?
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers.
You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork.
And you're at least 18 years old.
Keep in mind, this is just basic information. You'll find out more after you apply.
Additional Info:
We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
Not Specified
Communications Lead
✦ New
Salary not disclosed
Washington, DC 1 day ago
Communications Lead

Amyx is seeking to hire a Communications Lead to support our Department of Homeland Security, ICE contract in the Washington DC area. Responsibilities A Communications Lead is required with a minimum of eight (8) years of progressive experience in developing communication strategies and executing communications programs in alignment with agency objectives. The communications lead should have specific experience in leading communications, advertising, marketing, or change management projects with a demonstrated ability to provide guidance and direction to project teams, supporting the completion of project-specific tasks within estimated time frames and budget constraints. The communications lead will have experience in planning complex change management campaigns and outreach initiatives, leading change management initiatives across large organizations, or leading complex change management efforts for federal agencies.

Qualifications The communications lead will be required to interact with HSI and OCIO to support presentations, client meetings, management and technical review, provide industry insight, issue resolution, and support critical decision making. The communications lead must possess exceptional interpersonal skills and superior oral and written communication skills. The communications lead will be required to tailor strategies to ease new technology adoption and to facilitate organizational change using qualitative and quantitative methods to measure change and user preferences. The communications lead will ideally possess certification in Lean Six Sigma (Green Belt or above), or other equivalent industry standard certification. Current DHS Suitability Clearance and TS Benefits include:

  • Medical, Dental, and Vision Plans (PPO & HSA options available)
  • Flexible Spending Accounts (Health Care & Dependent Care FSA)
  • Health Savings Account (HSA)
  • 401(k) with matching contributions
  • Roth
  • Qualified Transportation Expense with matching contributions
  • Short Term Disability
  • Long Term Disability
  • Life and Accidental Death & Dismemberment
  • Basic & Voluntary Life Insurance
  • Wellness Program
  • PTO
  • 11 Holidays
  • Professional Development Reimbursement

Please contact with any questions! Amyx is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. Amyx is a VEVRAA federal contractor and we request priority referral of veterans. Physical Demands Employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. Most positions require ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and providing recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential.

Not Specified
( IMMEDIATE HIRE) PRODUCT DEMONSTRATOR
✦ New
Salary not disclosed
Washington, DC 1 day ago
Immediate Hire Product Demonstrator

CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along \"The Way to Market\" by delivering growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients' capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark.

We do this by excelling in four key areas headquarter selling, retail merchandising, store level marketing, and streamlining trade practices. In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in offices in the U.S., Canada, Mexico, Australia and New Zealand. Headquartered in Plano, Texas, CROSSMARK is a privately owned corporation. Equal Opportunity Employer.

Job Description

We are seeking outgoing, enthusiastic, customer-service oriented people to perform food and beverage sampling demonstrations inside of elite local retail grocery stores as Food Demonstrators/Sales Advisers. We are looking for people who are passionate about creating a positive and exciting experience for consumers. People who are interested in increasing brand awareness about various products we endorse during the demonstration events.

Qualifications
  • Must be available Thursday-Sundays
  • Must be willing to bring your own folding table and black tablecloth (reimbursement included)
  • Must be willing to bring own appliances from home (you will get reimbursed when you bring your own appliances in) *Not required
  • Friendly, respectful, responsible and dependable
  • Must be willing to stand for five hours
  • Daily access to a computer with Internet connection
  • Own reliable transportation
  • High school diploma/GED
Additional Information
  • Flexible schedule
  • Paid weekly
  • Competitive salary
  • Health benefits
  • Excellent opportunity for growth/advancement
Not Specified
Part-Time Trash Collector - Evening Shift - Pickup Truck Required
✦ New
Salary not disclosed
Hyattsville, MD 1 day ago
Job description
A personal and reliable open-bed pickup truck or vehicle hauling a trailer is REQUIRED for this position.
Are you looking for a part-time job that keeps you moving and helps you earn extra income? We're hiring part-time Trash Collectors (Service Valets) to help keep apartment communities clean and welcoming.
What you'll be doing:
  • Collect trash and recycling bags from residents' doorsteps within an apartment community and transport them to the on-site trash compactor using your truck or vehicle with trailer. No heavy lifting of bulk items, off-site driving, or dumping required.
  • Use our company's mobile app on your smartphone to log service details, including arrival, departure, tracking, and non-compliance photos.
  • This is a hands-on, physically active position that involves walking the property, climbing stairs, and working outdoors in various weather conditions.

What You'll Get:
  • Pay: Up to $23 per hour
  • Schedule: Evening shifts, typically Sunday-Thursday, starting at 7:00 or 8:00 PM
  • Part-Time: Around 10-15+ hours per week
  • Close-to-Home Assignments: We do our best to assign you to a property near where you live

What We're Looking For:
  • At least 18 years old
  • Reliable transportation: open-bed pickup truck or vehicle with trailer
  • Valid driver's license & auto insurance (with you listed as a covered driver)
  • Authorized to work in the U.S. (proof required upon hire)
  • Smartphone with a data plan to use our mobile app

Physical Requirements:
  • Ability to lift and carry up to 50 lbs.
  • Walk long distances and climb stairs several times during a shift
  • Comfortable working around bagged trash and waste
  • Able to work outdoors in all types of weather

Why You'll Love This Job:
  • Stay Active: Get a workout while you work
  • Evenings shift: Perfect for anyone looking to earn extra income on a schedule that works for them
  • Fast Pay: Access your earnings quickly with DailyPay
  • Career Growth: Opportunities to move into leadership roles
  • Referral Bonuses: Earn extra when you refer others to join the team
  • Safety First: We provide gloves, vests, and gear

Join a team that values hard work, reliability, and making a difference in the community. Apply today!
The application window for this opportunity is ongoing.
Are you a current Valet Living employee? If so, click here to apply.
Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at and let us know the nature of your request along with your contact information.
Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.
temporary
Finance Analyst
✦ New
Salary not disclosed
Washington, DC 1 day ago
Job Opportunity

You will be responsible for evaluating and reporting analytics of revenue, as well as performing other ad hoc analysis and making recommendations based on outcomes. You will support the Manager of Revenue through building and evaluation of analytic models, visualization of key metrics, and advising as to the precedents of changes in revenue. You will be responsible for monthly reporting and analysis of key revenue and sales results, and will also play an integral role in the annual budgeting and outlook processes.

Responsibilities:
  • Gain a financial and operational understanding of the business, including its mission, products, services, clients, initiatives, employees, etc.

  • Ensure reporting accuracy and compliance with internal and external policies, including monitoring forecast accuracy, understanding drivers of variances, and providing insightful commentary & analysis for both current and future periods.

  • Create and analyze large datasets; mine data and produce analysis in support of business units to optimize long term goals.

  • Provide support to key stakeholders, and manage financial activities, for periodic forecast and annual planning cycles.

  • Prepare trend and variance analytics, interpreting data and recommending actions to key stakeholders for optimization.

  • May be assigned other special tasks and projects according to business needs.

Requirements:
  • Bachelor's degree in Finance, Accounting, Economics, or a related field of study; or equivalent experience.

  • 1.5 - 4 years' direct experience in financial planning & analysis, business analytics, and/or corporate or strategic finance.

  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.

  • Demonstrated knowledge of generally accepted accounting principles (GAAP) and various financial analysis tools, such as trend and variance analyses.

  • Experience utilizing a large integrated ERP/MRP computer system (e.g., Oracle, SAP), a plus.

  • Proficiency in Salesforce, Workday, SQL, Tableau, Power BI, Alteryx, or similar systems, preferred.

  • Experience working in a subscription-based business, preferred.

Equal Opportunity

Bloomberg Industry Group maintains a continuing policy of non-discrimination in employment. It is Bloomberg Industry Group's policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (\"Protected Characteristic\"). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics (\"Discrimination\").

Not Specified
Human Resources Technician
✦ New
🏢 Clearance Jobs
Salary not disclosed
Washington, DC 1 day ago
HR Technician

ABSC is seeking a knowledgeable, motivated, and skilled HR Technician with active TS/SCI (open to CI Poly) clearance and proven experience serving and advancing HR organizations through high-satisfaction customer service delivery, thought leadership, and outstanding commitment to enable customer, colleague, and leadership success. ABSC proudly supports DIA's Office of Human Resources (OHR) with mission-enhancing human resources (HR) services that expertly serve the agency's current and future workforce needs. Our support assists OHR in processing and managing transactions related to internal staffing, external hiring, personnel action requests (PARs), benefits, payroll, and more. Additionally, we serve OHR with forward-leaning customer service practices that improve the agency's quality and timeliness of HR support to its entire workforce. As a high-performing HR Technician, you will employ your knowledge and skills to enable OHR in bridging the existing skills gap, thereby improving the agency's global capability and capacity to execute its critical mission for our nation. If you are ready to join ABSC in supporting the DIA's Office of Human Resources (OHR) mission, apply today!

Responsibilities Include, But Are Not Limited To:

  • Provide advice and consultation to managers and employees on all phases of the recruitment and staffing process, to include the interview and selection process as well as record management
  • Manage the implementation of processes and procedures for hiring and placement actions
  • Process requests for personnel actions, set pay, and determine allowances
  • Provide two complementing processes, the transferring and placement of existing employees and the recruitment and hiring of new employees, must contribute toward DIA's ability to build a more strategic, collaborative, and enterprise-wide approach to talent management and acquisition
  • Review Intelligence Community Applicant Gateway application and processes for integration at DIA
  • Provide product support and sustainment for industry-leading recruitment products, such as HireVue, Hand Shake, and YELLO
  • Provide data on both internal and external hiring numbers, attrition numbers, hiring/pre-employment timelines, Vacancy Announcement numbers, and projected numbers.
  • Coordinate with hiring team to produce products detailing the Agency's external hiring statistics and data for all Hiring Pool candidates
  • Support OHR strategic hiring efforts with products that inform hiring decisions for OHR and DIA's Career Fields
  • Support OHR with organized and effective records management services to ensure key personnel information is accurately handled, correctly sanitized, archived, and digitized according to governing policies and regulations from the Office of Personnel Management (OPM)
  • Manage Official Personnel Folder (OPF) for agency employees throughout their employment
  • Coordinate final disposition of record to National Archive Records Agency (NARA)
  • Process necessary OPM standard forms for transfer from and to agencies
  • Communicate with team on record management updates, as well as communicate to leadership via prepared weekly reports and metrics

Experience Required for this Role:

  • At least 3 years of experience providing HR support in a DoD or IC customer environment
  • Demonstrated ability to perform technical and administrative assistance to support HR, Leadership and Talent Development, and/or Compensation & Benefits project teams
  • Experience conducting research and analysis in support of a variety of HR projects
  • Excellent communication (verbal and written) skills
  • Outstanding customer-service skills and proven ability to work well in a team environment
  • Experience identifying and recommending innovations or process improvement areas

Education Required:

  • Associates degree in Business Administration or Human Resources; 2+ years of high-impact additional experience. Bachelor's degree or Master's preferred.

Salary is commensurate with experience. Salary range: $95,000.00 - $105,000.00.

Who We Are:

Since 2001, Absolute Business Solutions Corp (ABSC) has delivered professional services and technology-enabled solutions to federal, defense, and intelligence customers through a mission-first ethos resulting in agile, innovative, and technology-advancing capabilities. ABSC's employees including software developers, multi-disciplined intelligence analysts, technology protection engineers, program support personnel, and specialists in cloud, data science, AI/ML, and cyber diligently support their customers, address their challenges, and stay ahead of technological or operational impacts to the mission. ABSC stands ready to deliver the next generation of programs, personnel, and solutions to help advance our federal government customers driving innovation, agility, and security across all mission areas.

Some of our benefits include:

  • Generous PTO plus 11 Federal Holidays
  • Retirement Planning 401k Fully Vested with Matching
  • Annual Health and Wellness Allowance
  • Career Development $5,250 Annually Towards Education and Training
  • Volunteer Time Off Spend time directly supporting a charity of your choice
  • Charitable Match ABSC matches (set amount) an employee's donation to a qualifying charity
  • Referral Program We pay for internal and external referrals!
  • Performance Bonus

Apply to join our team today! We are always looking to grow our team - if you know someone who is seeking a new career opportunity, please share this job opening with them! ABSC offers generous external referral bonuses. You dont need to be an employee to benefit from our Referral Program! *ABSC is a proud V3, Virginia Values Vets, member which recognizes our commitment to hiring Veterans. If you are a veteran, please be sure to include that in your application. Thank you! * Absolute Business Solutions Corp. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters ; If youd like to view a copy of the companys affirmative action plan or policy statement, please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact ABSC Human Resources at 7 or . Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.

Not Specified
Retail Part-Time Sales Lead, Fabletics (Montgomery Mall - Bethesda, MD)
✦ New
Salary not disclosed
Bethesda, MD 1 day ago
Part-Time Sales Lead

Fabletics is currently looking for a Part-Time Sales Lead for our upcoming location at Westfield Montgomery in Bethesda, MD!

What makes this job FAB?

Step into the role of Sales Lead and take charge of delivering an exceptional, best-in-class customer experience while supporting both Sales & Operations. You will leverage cutting-edge technology to create a seamless shopping journey between online and retail stores. Collaborate with a driven Store Manager, dedicated leaders, and a passionate team of associates, all united in helping our customers live their passion. We are looking for a self-starter with high energy who loves engaging with new people. Join a tight-knit group of key players, working together to exceed KPIs and propel the business to new heights. Ready to lead the way?

This position will report to the Store Manager.

How you'll play to win

  • Embody our culture and values and providing insight to our customers on how to Live their passion.
  • Actively engage our customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
  • Drive customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
  • Provides training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.)
  • Works in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
  • Communicate inventory and training needs to Store Manager to increase overall Customer experience.
  • Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer's purchase journey.
  • Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.
  • Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
  • Serve as a resource for general product knowledge to all customers and team members.
  • Maintain personal sales and achieve sales goals.
  • Maintain all safety and security standards, as well as identify and communicate potential issues.
  • Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.

What you bring to the team

  • 1-year minimum of work experience within a retail environment. Prior retail management experience, a plus.
  • Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
  • Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
  • Ability to work with large teams.
  • Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
  • Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
  • Familiar with retail inventory and P.O.S. systems.
  • Self-motivated, a good communicator with an innate ability to bring the best out in others.
  • The ability to multi-task, set priorities and work well under pressure.
  • Flexibility in work hours, open to work evenings, weekends, and national holidays.
  • This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders.
  • Applicants must be 18 years of age or older.

Availability

  • Willing to work onsite and a flexible schedule including evenings, weekends, and holidays

Benefits of joining our team

  • The role has a salary between $18.00 - $20.00 hourly depending on experience
  • 70% employee discount on Fabletics Brands
  • Free outfits each month
  • Annual Bonus Plan
  • Flexible Schedule
  • And More!

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.

We encourage you to apply regardless of meeting all qualifications and/or requirements.

temporary
Front Desk Supervisor
✦ New
🏢 ChenMed
Salary not disclosed
Washington, DC 1 day ago
Front Desk Supervisor

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.

The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the front desk staff, coordinating staff activities and schedules to ensure effective patient care services are provided, and ensuring quality standards are met. Trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they need to effectively perform their duties. Leads front office center operations including, quality, compliance, human resources, patient experience, and direct supervision of employees. Leads the VIP customer experience from center entry to exit by ensuring our patients and their family members have a pleasant and memorable experience every visit and with every interaction. Establishes and maintains strong professional relationships with internal work partners and external customers; and through strict adherence of established center guidelines and standards provides the best solutions and options for our patients in support of the overall center experience.

Essential Job Duties/Responsibilities:

Leads a team of Care Facilitators and other front desk staff. Supervisory tasks included but not limited to setting performance goals, developing top talent, and implementing progressive improvements when needed.

Engagement and Development:

  • Instills ChenMed values and behaviors
  • Builds culture and strong engagement
  • Promotes team member retention
  • Provides clear onboarding expectations
  • Promotes team member development and retention by performing regular facilitated coaching and leadership rounding with front desk team members

Operational Excellence:

  • Consistently executes the core model and follows the Center Playbook procedures
  • Exhibits a strong understanding of the importance of adhering to core model execution by leading engagement and development, operational excellence and scheduling optimization
  • Understands philosophy of patient flow metrics and efficiencies and shares the desired outcomes with all front desk team members
  • Maintains focus on patient retention and positive customer experience and is available and accessible to both team members and patients

Scheduling Optimization:

  • Adheres to enterprise scheduling templates and ensures 100% of patients are assigned and scheduled
  • Top 40 and risk score 70+ patients scheduled at least bi-weekly
  • IP/ER discharge follow-up scheduled immediately with daily follow-up
  • Partners with growth team to ensure THV-EE and CMAP scheduling is 100% completed
  • Ensures care facilitators have the resources needed and clearly defined priorities readily available to them to promote daily success.
  • As supervisor, serves as a primary contributor in hiring and selection of Care Facilitators and other front desk staff.

Front Desk Ambassador:

  • Helping patients in and out of their vehicles
  • Opening the door
  • Checking in on patients who have been waiting longer than 10 minutes. Give them updates.
  • Engaging patients and Overall Patient Experience
  • Mary's Cafe being up front and accessible to patients and always stocked
  • Ensures OSHA, clinical and quality standards of ChenMed are met by monitoring performance and implementing corrective action plans when needed.
  • Serves as first point of contact and resolution for escalated patient issues/concerns/disputes.
  • Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensure scheduling gaps are attended to and closed in a timely manner.
  • Reviews ENS notifications and ensure patients receive follow up from their Care Teams.
  • Examines medical release forms for accuracy and PCP sign off prior to release of medical records. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed.
  • Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient's medical record and followed up on by the appropriate discipline.
  • Troubleshoots Dashboard, phone, and computer issues.
  • Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained.

Other responsibilities may include:

  • Fills in for Care Facilitator as needed for scheduled and unscheduled absences.
  • Cover various Front Desk tasks and duties in line with business needs
  • Supports the patient VIP experience by assisting with new patient paperwork and supporting New Patient Welcome and Tours.
  • Performs other duties as assigned and modified at manager's discretion.
Knowledge, Skills and Abilities:
  • Strong business acumen and acuity
  • Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
  • Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
  • Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
  • Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
  • Strong leadership, training, written and verbal communication, and interpersonal and presentation skills to drive results
  • Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
  • Skilled in operating phones, personal computers, software and other basic IT systems
  • Ability to communicate with employees, patients and other individuals with a professional and courteous manner disposition
  • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
  • Ability and willingness to travel locally, regionally and nationwide up to 10% of the time
  • Spoken and written fluency in English
Education and Experience Criteria:
  • High school diploma or GED equivalent required
  • Ability to lead and coach teams to drive positive outcomes and excellence
  • Some college coursework preferred
  • A minimum of 3 years' work experience in a medical facility required
  • BLS for Healthcare Providers certification desired

Pay Range: $19.6 - $27.99 Hourly

Employee Benefits

Not Specified
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