Jobs in Arlington, TX

Healthcare Customer Service Representative - Member Service Specialist

Hornet Staffing, Inc. (a GEE Group Company) – Irving, 75039, TX (Onsite)

Join a reputable and established healthcare organization as a Customer Service Representative or Member Service Specialist in an in-office role. Monday to Friday! No nights or Weekends!

Notes: 2+ years of customer service experience in healthcare insurance or related field. Call center or high-volume inbound call experience preferred

We are also hiring for multiple healthcare roles - apply today to explore all available opportunities! Email:

Job Description & Responsibilities:

• The Member Services Specialist serves as a frontline ambassador for the health plan, insurance, delivering high-quality, resolution-focused support to members, providers, and brokers across multiple lines of business.
• As the initial point of contact, this role extends beyond basic call handling.
• Specialists are trained to navigate the foundational pillars of our healthcare offerings, including the Health Exchange, US Family Health Plan, and NCHD, with a strong emphasis on first-call resolution.
• This position blends customer service excellence with technical skill-building, offering exposure to internal systems, regulatory protocols, and cross-functional workflows.
• All interactions must be documented with a clear and concise recap of the call's purpose

Position Overview

The Office of Development is seeking a Senior Writer, Philanthropic Narratives, who can balance creativity with analytical thinking to advance our messaging strategy—ensuring our stories clearly communicate organizational priorities and celebrate the impact of philanthropic support.

Reporting to the Manager of Donor Relations, the Senior Writer serves as a strategic storytelling partner, shaping and elevating the organization’s most critical philanthropic narratives. This role leads the development of comprehensive campaign cases for support, compelling major and principal gift proposals, donor monographs, and impactful long-form stewardship communications—ensuring every piece clearly articulates vision, urgency, and measurable impact.

As a trusted writer and advisor to senior leadership and campaign stakeholders, this position leads narrative development from concept through final delivery—ensuring clarity, credibility, alignment, and inspiration across high-stakes donor materials.

Responsibilities

• Leads the development of enterprise-level philanthropic narratives that articulate urgency, impact, and vision. Serve as a trusted writing partner to senior leadership, campaign volunteers, and other key stakeholders.
• Create and steward strong thematic frameworks across campaigns, proposals, and stewardship publications. Support both campaign-driven and stewardship-focused storytelling across the donor lifecycle.
• Translate complex organizational priorities, program strategies, and financial needs into clear, persuasive donor-facing narratives. Apply editorial judgment to synthesize inputs into disciplined, donor-centric storytelling, maintaining consistency of voice, tone, and narrative direction across high-visibility materials.
• Write and manage the development of major gift proposals, campaign monographs, and long-form philanthropic communications. Guide materials through multiple review cycles, managing feedback and revisions. Conduct interviews with executives, subject-matter experts, and cross-functional partners to capture institutional perspective and nuance.
• Collaborate closely with partners across the National Office, including but not limited to development, finance, program, and marketing, to align narratives with fundraising strategy, brand standards, and audience expectations.
• Ensure all materials align with organizational brand standards and fundraising best practices. Adapt narratives as priorities evolve while preserving coherence, focus, and editorial excellence.
• Performs other job-related duties as assigned.

Competencies

• Knowledge of: High to expert level writing and editing skills, high level of competency in branding and messaging; ability to tailor messaging to different audiences; strong attention to detail; non-profit fundraising principles and practices; major donor development strategies; project management methodology; excellent understanding of donor relations and stewardship best practices.
• Skill in: Communicating effectively, both written and verbal; building and maintaining strong relationships with donors, colleagues, and external partners; managing projects, including needs assessment, planning, execution, monitoring, and evaluation; page layout and construction tools for print and digital publications; working effectively with internal and external stakeholders to develop and implement projects; writing and editing copy for various channels. Team management and mentoring skills a plus.
• Ability to: Manage and prioritize tasks, meet deadlines, and work effectively within a team environment with a sense of urgency; ensure visuals are accurate, consistent, and adhere to brand guidelines; meet deadlines and manage multiple projects simultaneously; juggle different tasks and priorities effectively; take initiative and work independently with minimal supervision; stay updated on new design trends, software advancements and champion innovations in philanthropic engagement; adjust to changing demands and project requirements; provide excellent service to internal and external clients; mentor other creative specialists within the team and build good working relationships with peers and managers within the Office of Development as well as the wider Scouting America organization; communicate clearly and succinctly in order to maximize production time.

Education

Bachelor’s Degree in English, journalism, communications, marketing, public relations, or a related field, or equivalent professional experience.

Qualifications

• 7+ years of professional writing experience, with a strong portfolio of long-form, audience-specific, donor-facing, and/or executive-level content; experience in philanthropy, non-profit fundraising, higher education, healthcare, and/or other mission-driven organizations.
• Must pass a criminal history background check.

Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements.

Preference

Experience serving as an in-house writer within a nonprofit, foundation, or other mission-driven organization, with direct exposure to fundraising or development operations.

Job Summary:

We are seeking a meticulous and detail-oriented Compliance Specialist to join our team. The ideal candidate will be responsible for reviewing and comparing contract language with internal requirements, ensuring compliance across various aspects such as insurance, duties of both client and company, payment terms, and other critical contract elements. This role requires strong analytical skills, attention to detail, and a comprehensive understanding of contract law.

Key Responsibilities:

Contract Review - analyze and review contract language against internal policies and requirements in addition to identifying discrepancies or conflicts between contract terms and organizational standards.

Compliance Monitoring - Ensure that contract language adheres to internal and regulatory standards, particularly concerning insurance requirements and legal obligations. Monitor compliance with all contractual obligations and internal policies.

Collaboration - Work closely with legal, finance, and operational teams to align contract terms with business goals. Communicate effectively with stakeholders to clarify responsibilities and obligations defined in contracts.

Documentation and Reporting - Maintain accurate records of contract reviews and modifications. Prepare reports summarizing findings, discrepancies, and suggestions for contract improvements.

Payment Terms Examination - Review and validate payment terms to ensure they meet internal financial policies and project requirements. Collaborate with finance to ensure timely payments and adherence to contract terms.

Client and Company Duties Analysis - Analyze duties and obligations set forth by both the client and the company in contracts. Provide recommendations for improving contract language to protect the organization’s interests.

Training and Guidance - Offer training and guidance to internal teams regarding contract compliance and interpretation. Develop standard operating procedures related to contract administration processes.

Qualifications:

- Bachelor’s degree in Business Administration, Law, or a related field.

- Proven experience as a Contract Specialist or in a similar role.

- Strong understanding of contract law and compliance standards.

- Excellent analytical skills and attention to detail.

- Exceptional communication and interpersonal skills.

- Proficient in contract management software and Microsoft Office Suite.

Preferred Skills:

- Familiarity with insurance requirements and risk management principles.

- Ability to work independently and manage multiple tasks effectively.

- Strong problem-solving skills and the ability to propose solutions to contractual issues.

Job Summary:

Our client is seeking a Senior Data Analytics Engineer (Customer Data) to join their team! This position is located in Irving, Texas.

Duties:

• Support cross-functional teams including Marketing, Data Science, Product, and Digital
• Build datasets that power: customer segmentation, personalization workflows, campaign and lifecycle analytics, BI dashboards and KPIs and real-time and ML-driven customer experiences
• Build, optimize, and maintain customer data pipelines using PySpark/Databricks
• Transform raw customer data into analytics‑ready datasets for reporting, segmentation, personalization, and AI/ML applications
• Develop customer behavior metrics, campaign insights, and lifecycle reporting layers
• Design datasets used by Power BI/Tableau; dashboard creation is a plus, not required
• Optimize Databricks performance such as: skewed joins, partitioning, sorting, caching/persist strategy
• Work across AWS/Azure/GCP and integrate pipelines with CDPs
• Participate in ingestion and digestion phases to shape MarTech and BI analytical layers
• Document and uphold data engineering standards, governance, and best practices across teams

Desired Skills/Experience:

• 6+ years in Data Engineering or Analytics Engineering
• Strong hands-on experience with: Databricks, PySpark, Python and SQL
• Proven experience with customer/marketing data: segmentation, personalization, campaign analytics, retention, behavioral metrics
• Ability to design performance‑optimized pipelines; batch or near real-time
• Experience building datasets consumed by Power BI/Tableau
• Understanding of CDP workflows, customer identity data, traits/feature modeling, and activation
• Strong communication skills, translating marketing needs into technical data solutions
• Power BI expertise, major plus
• Experience with Delta Lake, orchestration, or feature engineering for ML
• Background as an Analytics Engineer, BI/Data Modeling Engineer, or Data Engineer with strong analytics orientation

Benefits:

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position starting at $140,000. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Overview:

Our client, a Global Fortune 50 organization and one of world’s largest distributors of Healthcare systems, Medical supplies & Pharmaceutical products, seeks an accomplished SOW Specialist.

*** Candidate must be authorized to work in USA without requiring sponsorship ***

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*** Location: Las Colinas (Irving), TX

*** Duration: 12+ months contract w/ possibility of extension

Schedule:

• Schedule: Monday–Friday, 8:00 AM–5:00 PM EST (flexibility available)
• Work Arrangement: Hybrid
• Onsite Requirement: 1–2 days per month onsite

Perks:

• Genuinely awesome team environment
• Monthly in-office networking with lunch and activities
• Opportunity to work with new AI and automation tools

Job Description

The SOW (Statement of Work) Specialist is responsible for the end-to-end management of SOWs and SOW revisions, ensuring timely, accurate, and compliant execution throughout the full contract lifecycle. This role supports Client’s’s Procurement Operations by reviewing, redlining, validating, and initiating approval workflows for SOW contracts, while also coordinating legal reviews as needed.

The SOW Specialist serves as a primary point of contact for stakeholders, suppliers, and internal partners, partnering closely with Sourcing & Procurement (S&P), Legal, Risk, Privacy, and OSW Operations teams to ensure smooth processing and a positive stakeholder experience. Success in this role requires proactive communication, strong collaboration, sound judgment, and a high level of accountability.

Minimum Requirements

• Bachelor’s degree or equivalent experience

Required Skills & Experience

• Proven ability to collaborate in a team environment and build strong cross-functional partnerships
• Experience using the SOW module of Fieldglass or similar VMS tools
• Experience with ServiceNow or similar case management tools
• Strong verbal and written communication skills
• Strong organizational skills with keen attention to detail
• Critical thinking and problem-solving abilities
• Excellent customer service skills
• Ability to manage multiple priorities and meet established timelines

Additional Knowledge & Skills

• 2–4 years of contract management experience
• Ability to influence and motivate others through partnership and professionalism
• Enterprise-first mindset
• Ability to use data and insights to support decision-making and continuous improvement

Responsibilities:

• Own the full lifecycle of SOWs and SOW revisions, ensuring clear, timely, and proactive communication throughout
• Review, redline, and analyze SOW terms and conditions to ensure alignment with procurement standards, rate cards, and company policies
• Initiate and manage approval workflows in Fieldglass, driving timely progression and issue resolution
• Facilitate and coordinate legal reviews when required, ensuring compliance with legal, risk, and privacy requirements
• Partner closely with Sourcing & Procurement teams, shared services partners, and suppliers to deliver consistent, high-quality outcomes
• Serve as the primary point of contact for suppliers and business stakeholders, setting expectations and providing regular status updates
• Route approved, executable SOWs and SOW revisions for signature through DocuSign
• Identify risks, issues, and gaps early, and collaborate with internal teams to resolve them efficiently
• Deliver an outstanding stakeholder experience by taking ownership of issues and ensuring professional resolution
• Support education and adherence to Sourcing & Procurement policies and OSW standards
• Identify opportunities for process improvement and contribute to best practices across OSW SOW operations
• Maintain accountability for the accuracy, quality, and timeliness of all assigned contract activities

Ways of Working

• Operate as an engaged and dependable member of the OSW Operations team
• Communicate proactively, clearly, and professionally with internal partners, suppliers, and stakeholders
• Demonstrate strong ownership and follow-through on commitments
• Collaborate effectively across functions and organizational levels, including senior business leaders
• Embrace feedback and contribute to continuous improvement efforts
• Maintain transparency and consistency in execution and decision-making

Key Relationships

• Sourcing & Procurement teams, including Category Managers, Support Teams, and Contract Specialists
• OSW Operations team members
• Suppliers
• Client’s Business Owners, often senior leaders
• Shared Services partners, including Legal, Risk, and Privacy

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I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Sam Banga

Lead Recruiter

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Production / Materials Coordinator | Manufacturing Environment

We are seeking a detail-oriented professional who thrives in a fast-paced manufacturing setting and understands how critical materials flow is to production success.

In this role, you will monitor raw materials, components, and finished goods to ensure production stays on schedule, inventory remains accurate, and operations run efficiently. You’ll work closely with procurement, engineering, logistics, and production teams to solve issues before they impact output.

What we’re looking for:

Manufacturing or production experience highly preferred

Strong analytical and problem-solving ability

Excellent communication and coordination skills

Ability to manage priorities in a deadline-driven environment

This is an excellent opportunity for someone who enjoys being at the center of operations and making a direct impact on production performance.

Confidential conversations welcome. Send resumes directly to

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Medical Assistant / Phlebotomist

Company: Oak Street Health
Title: Medical Assistant
Location: Irving

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients’ communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

For more information, visit Description:

Oak Street Health takes a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.

Medical Assistants are an important part of our Care Teams. High levels of flexibility, energy, attention to detail, and problem-solving are required to be successful. Medical Assistants are expected to build relationships with Oak Street Health members. Medical Assistants work closely and collaboratively with their teammates to greet and room Oak Street Health patients. Medical Assistants are expected to assist in assessing a patient's health conditions, including performing routine diagnostic testing during appointments.

Core Responsibilities:

Ensure efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
Deliver an exceptional patient experience, and help patients prepare for their provider visit
Obtain vital signs, chief complaints and review medications
Deliver patient screenings per protocols
Order supplies and stock exam rooms
Conduct routine quality control checks, including infection control measures, equipment QAs, and check for expired medication and supplies
Ensure exam rooms are clean, safe, and ready for patient visits
Under direction of an RN, provider and/or protocol, provide telephonic support to patients
Under direction of an RN or Provider, offer MA appropriate “visits,” such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.
Perform waived laboratory testing
Schedule diagnostic testing
Apply or assist with the application of durable medical equipment
Participate in care team meetings to discuss patient care and clinic operations
Other duties, as assigned

What are we looking for?
3+ years in a Medical Assistant role
CPR Certification required
Medical Assistant certification or registration required. Over 5 years of applicable, consecutive Medical Assistant experience may substitute for this requirement
EMR experience and proficiency required
2+ years of experience working with geriatric patients is preferred
Phlebotomy Technician Certification preferred
Strong communication skills and customer service orientation
Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary and indicated in Job title)
US work authorization
Someone who embodies being “Oaky”

What does being “Oaky” look like?

Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being scrappy

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:
Collaborative and energetic culture
Fast-paced and innovative environment
Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to /careers.

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 03/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Customs and Border Protection Officer (CBPO) NEW RECRUITMENT INCENTIVES! U.S.

Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

You will be part of the Department of Homeland Security workforce, protecting American interests and securing our nation.

If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to make your move.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW As a Customs and Border Protection Officer (CBPO) , you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.

Being a CBPO makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include: Enforcing customs, immigration, and agriculture laws and regulations.

Facilitating the flow of legitimate trade and travel.

Conducting inspections of individuals and conveyances.

Determining the admissibility of individuals for entry into the United States; and Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.

Duty Locations – Incentives available for some locations You will be asked to provide your preference for one of the following mission-critical locations: Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando FL; Honolulu, HI; Chicago, IL; Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout River, and Buffalo NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo, Presidio, Progreso and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT; Blaine, Oroville, and Sumas, WA.

The preference locations listed above are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a duty location in another geographic location within the United States.

Locations offered are based on operational and mission requirements and critical agency hiring needs for entry-level CBPOs as determined by the CBP Office of Field Operations (OFO).

Salary – and Duty Location Recruitment Incentives – and Benefits Recruitment Incentive Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 ) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the following locations: Arizona: Douglas, Lukeville, Nogales, San Luis California: Calexico Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Michigan: Detroit, Port Huron, Sault Sainte Marie Minnesota: Grand Portage, International Falls Montana: Raymond, Sweetgrass New York: Alexandria Bay, Champlain, Massena, Trout River North Dakota: Dunseith, Portal Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville Recruitment Incentive Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 ) will be offered up to a $15,000 incentive per year, for a four-year service contract, in the following locations: California: Otay Mesa, San Francisco, San Ysidro, Tecate Florida: Key West North Dakota: Pembina Annual Base Salary for newly appointed CBPOs varies as follows: GS-9 $61,111
- $124,443 per year Locality pay varies by duty location.

Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.

Grade level eligibility and salaries vary depending upon background, including experience and education, and duty location of the opportunity.

This is a career ladder position with a grade level progression of GS-5, GS-7, GS-9, GS-11, and GS-12.

You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in each grade level.

Promotions are at the discretion of the agency.

Officers are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

Qualifications: You qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both.

Experience: A minimum of one (1) year of specialized experience equivalent to at least the next lower grade level that includes: Detaining suspected violators of federal, state, or local laws and/or arresting violators using the proper law enforcement methods.

Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States.

Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security.

Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action.

The above experience will be applied in connection with the following: Ability to make rapid, accurate judgments and decisions with respect to the application of the regulations, instructions, and procedures for importing and exporting merchandise to and from the United States; or enforcement and administration of laws relating to the right of persons to enter, reside in or depart from the United States, Guam, Puerto Rico, and the U.S.

Virgin Islands.

Education Substitution: A master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B.

or J.D.

from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate-level education.

This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Other Requirements: Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three (3) of the last five (5) years.

Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Customs and Border Protection Officer position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA).

The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training : You will be required to complete a paid pre-academy orientation for approximately two (2) weeks at your home port.

You will then attend a 101-day training program – CBP Field Operations Academy – conducted at the Federal Law Enforcement Training Center (FLETC) located in Glynco, GA.

This training consists of basic law enforcement skills, immigration laws, firearms training, examination of cargo/bags/merchandise, physical fitness, etc.

Candidates assigned to the southern border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program, which will be completed at their home port.

Successful completion of the Academy is required for this position .

How to Apply: Click the Apply button on this site.

You will be linked to the CBP Talent Network page.

For Position of Interest , select Customs and Border Protection Officer.

You'll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application.

Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.

You will be evaluated based on your resume, supporting documents, and the CBPO Entrance Exam.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with OFO and CBP.

Customs and Border Protection Officer (CBPO) NEW RECRUITMENT INCENTIVES! U.S.

Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

You will be part of the Department of Homeland Security workforce, protecting American interests and securing our nation.

If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to make your move.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW As a Customs and Border Protection Officer (CBPO) , you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.

Being a CBPO makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include: Enforcing customs, immigration, and agriculture laws and regulations.

Facilitating the flow of legitimate trade and travel.

Conducting inspections of individuals and conveyances.

Determining the admissibility of individuals for entry into the United States.

Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.

Duty Locations – Incentives available for some locations You will be asked to provide your preference for one of the following mission-critical locations: Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando FL; Honolulu, HI; Chicago, IL; Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout River, and Buffalo NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo, Presidio, Progreso and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT; Blaine, Oroville, and Sumas, WA.

The preference locations listed above are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a duty location in another geographic location within the United States.

Locations offered are based on operational and mission requirements and critical agency hiring needs for entry-level CBPOs as determined by the CBP Office of Field Operations (OFO).

Salary – and Duty Location Recruitment Incentives – and Benefits Recruitment Incentive Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 ) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the following locations: Arizona: Douglas, Lukeville, Nogales, San Luis California: Calexico Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Michigan: Detroit, Port Huron, Sault Sainte Marie Minnesota: Grand Portage, International Falls Montana: Raymond, Sweetgrass New York: Alexandria Bay, Champlain, Massena, Trout River North Dakota: Dunseith, Portal Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville Recruitment Incentive Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 ) will be offered up to a $15,000 incentive per year, for a four-year service contract, in the following locations: California: Otay Mesa, San Francisco, San Ysidro, Tecate Florida: Key West North Dakota: Pembina Annual Base Salary for newly appointed CBPOs varies as follows: GS-5 and GS-7 $40,332
- $109,952 per year Locality pay varies by duty location.

Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.

Grade level eligibility and salaries vary depending upon background, including experience and education, and duty location of the opportunity.

This is a career ladder position with a grade level progression of GS-5, GS-7, GS-9, GS-11, and GS-12.

You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in each grade level.

Promotions are at the discretion of the agency.

Officers are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

Qualifications: You qualify for the GS-5 grade level if you possess one of the following: Experience: A minimum of three (3) years full-time general work experience that demonstrates the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR Education Substitution: A bachelor's degree or successful completion of a full four (4)-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of successfully completed college education AND general work experience.

This will be calculated using your resume and official or unofficial college transcripts submitted with your application.

You qualify for the GS-7 grade level if you possess one of the following: Experience: A minimum of one (1) year of specialized full-time work experience equivalent to at least the next lower grade level that includes: Performing physical inspections of people, documents or goods for criminal activity, fraud, and/or illegal operations.

Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations.

Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings.

OR for the GS-7 grade level: Education Substitution: A bachelor's degree with Superior Academic Achievement based on (1) class standing, (2) grade-point average (3.0 or higher), or (3) honor society membership; OR one (1) full year of graduate-level education.

This education must demonstrate the knowledge, skills, and abilities necessary to do the work; OR Combination of Experience and Education: A combination of specialized work experience equivalent to the next lower grade level AND graduate level education from an accredited college or university.

This will be calculated using your resume and official or unofficial transcripts submitted with your application.

If you have previous or current law enforcement or military law enforcement experience , you may qualify at the GS-9 grade level.

See the GS-9 Job Opportunity Announcement (JOAs) at USAJOBS, the federal government's official employment site to determine if you qualify.

Other Requirements: Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three (3) of the last five (5) years.

Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Customs and Border Protection Officer position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA).

The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training : You will be required to complete a paid pre-academy orientation for approximately two (2) weeks at your home port.

You will then attend a 101-day training program – CBP Field Operations Academy – conducted at the Federal Law Enforcement Training Center (FLETC) located in Glynco, GA.

This training consists of basic law enforcement skills, immigration laws, firearms training, examination of cargo/bags/merchandise, physical fitness, etc.

Candidates assigned to the southern border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program, which will be completed at their home port.

Successful completion of the Academy is required for this position .

How to Apply: Click the Apply button on this site.

You will be linked to the CBP Talent Network page.

For Position of Interest , select Customs and Border Protection Officer.

You'll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application.

Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.

You will be evaluated based on your resume, supporting documents, and the CBPO Entrance Exam.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with OFO and CBP.