Jobs in Arlington Tn Remote
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We are hiring remote contributors to review consumer finance content focused on budgeting and money-saving strategies.
Your role will involve reading short financial guidance pieces and providing feedback on their usefulness for people managing tight budgets. You may also identify which tips are the most practical for everyday situations.
This position is ideal for people interested in personal finance, budgeting, or improving financial literacy.
The work is flexible and completed online.
Remote working/work at home options are available for this role.
POSITION SUMMARY: The Heavy Equipment Technician performs repairs and maintenance on heavy equipment, compact heavy equipment, light service equipment, and light trucks. Typical repairs include, but are not limited to, preventative maintenance inspections, hydraulic, fuel, exhaust, brakes, suspension, electrical, HVAC, and emission systems.
PRINCIPAL RESPONSIBILITIES:
- Maintains advanced knowledge to diagnose and repair mechanical problems on heavy equipment.
- Performs repair or preventative maintenance on electrical, diesel and gasoline vehicles, including compactor, excavator, wheel loader, and other vehicles to maximize safe and productive operations. Typical repairs and maintenance would include work on engines, transmissions, chassis, drivelines and body components, hydraulic, brake, electrical and suspension systems, wheels, tires and undercarriages.
- Reads and interprets equipment condition reports and/or repair orders, communicate with supervisor and/or operator for clarification of defects and discuss preventive techniques with operators to minimize future repairs.
- Completes paperwork associated with repairing equipment, documenting parts usage and accounting for applied times (i.e., work order times compared to time card times).
- Completes daily consumables report to record hours, fuel and oil usage, and provide information for input into Dossier, Republic Services Fleet Management Software system.
- Collects and interprets analyses from oil sampling, on-board computer, and fleet management software.
- Follows all safety policies and procedures.
- Performs overhauls on gas or diesel engines.
QUALIFICATIONS:
- Advanced knowledge in air brakes, tires, hydraulics, advanced electrical, advanced drive train knowledge, suspension, steering and wheel-end components training as evidenced by ASE Certification.
- At least 1 year of experience as a technician working on heavy equipment.
- Minimum of 1 year of prior experience as a technician working on heavy equipment, demonstrating the ability to service increasingly more challenging maintenance repairs.Mechanical Trade School certificate or degree
- Certificate in electrical diagnostics.
- Applicable ASE certifications.
- Working knowledge of Tier 4 emission systems.
- Welding and/or fabrication skills and/or experience.
MINIMUM REQUIREMENTS:
- Minimum of 1 year of experience in a technician position requiring knowledge and application of OSHA Haz Com; OSHA Lock Out Tag Out and all OSHA Fire Protection regulations.
Rewarding Compensation and Benefits
Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO)
• Benefits: statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.
ABOUT THE COMPANY
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
Safe: We protect the livelihoods of our colleagues and communities.
Committed to Serve: We go above and beyond to exceed our customers’ expectations.
Environmentally Responsible: We take action to improve our environment.
Driven: We deliver results in the right way.
Human-Centered: We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
STRATEGY
Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
Recycling and Waste
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.
Environmental Solutions
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
SUSTAINABILITY INNOVATION
Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.
RECENT RECOGNITION
Barron’s 100 Most Sustainable Companies
CDP Discloser
Dow Jones Sustainability Indices
Ethisphere’s World’s Most Ethical Companies
Fortune World’s Most Admired Companies
Great Place to Work
Sustainability Yearbook S&P Global
Check out these higher-salaried federal law enforcement opportunities with the U.S. Customs and Border Protection. Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.
You may qualify for these higher-graded Border Patrol Agent (BPA) opportunities if you have current or prior law enforcement experience, including military police or local/state law enforcement.
IMPORTANT NOTICE: Duty assignments may include the Southwest Border. U.S. Border Patrol determines assignments based on operational needs, which may not align with your preferences. Relocation may be required.
EARN UP TO $30,000 IN RECRUITMENT INCENTIVES: Newly appointed Border Patrol Agents will receive a $20,000 incentive $10,000 after completing academy training and $10,000 after fulfilling a 3-year agreement. An extra $10,000 is available for prioritized locations (Sierra Blanca, Presidio, Sanderson, Comstock, Freer, Hebbronville, TX; Lordsburg, NM; or Ajo, AZ).
The U.S. Border Patrol (USBP) offers a career with camaraderie, pride, purpose, and the mission of protecting America.
If youre looking for an exciting, well-compensated federal law enforcement career, apply now. U.S. Customs and Border Protection is hiring full-time Law Enforcement Officer (LEO) positions.
Salary and Benefits
Base Salary: GL-9/GS-11: $63,148 $120,145 per year
Locality Pay: Varies by duty location
Overtime: Up to 25% additional pay
This is a career ladder position progressing from GL-9 to GS-11 to GS-12. You may be promoted after 52 weeks at each level without reapplying.
Benefits include health insurance, paid leave, and the Thrift Savings Plan (similar to a traditional or Roth 401(k)).
Duties and Responsibilities
As a BPA, you help protect the U.S. by securing borders, stopping illegal activity, and supporting economic stability.
Typical assignments include:
- Questioning individuals and inspecting documents and property
- Apprehending undocumented individuals or smugglers using covert surveillance and infrared scopes
- Tracking and interpreting signs of illegal entry
- Performing farm, traffic, building, city, and transport checks
- Patrolling using vehicles, horses, boats, ATVs, snowmobiles, or motorcycles
Qualifications
GL-9: One year of specialized experience at the next lower level, including:
- Searching detained persons, vehicles, and surroundings
- Apprehending or restraining suspects in violation of law
- Using firearms, writing reports, serving warrants, and gathering case evidence
GS-11: One year of specialized experience at the next lower grade, including:
- Using intelligence to monitor criminal threats and operations
- Leading fraud or contraband investigations
- Apprehending violators using surveillance and detection tech
There is no education substitution for GL-9 or GS-11 positions.
Other Requirements
- Citizenship: Must be a U.S. Citizen
- Residency: Must have lived primarily in the U.S. for 3 of the last 5 years
- Age: Must be referred before turning 40 (exceptions for federal or veteran law enforcement)
- Veterans: May qualify under Veterans Recruitment Appointment (VRA)
Formal Training: After hiring, agents attend the U.S. Border Patrol Academy in Artesia, NM for 6 months of instruction in immigration law, firearms, defensive tactics, Spanish, and more.
How to Apply
Click the Apply button on this page. You will be redirected to the CBP Talent Network. Select "Border Patrol Agent" and complete the pre-screening questions.
You will receive a link to the BPA Job Opening Announcements on USAJOBS. Follow all instructions and submit all required materials (resume, transcripts, etc.). Youll be evaluated based on your application and the BPA Entrance Exam.
If you have questions, contact a recruiter: /s/usbp
NOTE: Subscribers to the CBP Talent Network will receive monthly updates on webinars, expos, and job opportunities.
RequiredPreferredJob Industries- Government & Military
Occupational Therapist Career Opportunity
Your Calling, Close to Home and Heart
Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change within local communities through exceptional Occupational Therapy services, empowering individuals toward independence and an improved quality of life. Envision the opportunity to profoundly impact patients' lives, providing vital care and support, and contributing to inspiring outcomes. If this resonates, you're in the right place. As an Occupational Therapist, your role thrives on recognizing the significance of small victories in driving substantial change. Utilize your specialized skills to deliver top-tier, compassionate, and personalized care to our rehabilitation patients. Embrace a supportive team environment infused with motivation and joy in their work, granting access to cutting-edge technology. Start a rewarding career with comprehensive benefits, ensuring your peace of mind and professional growth from day one. Welcome to a fulfilling career journey where your care brings lasting impact and personal fulfillment.
A Glimpse into Our World
Whether you're laying the foundation of your career or a seasoned Occupational Therapist in search of a nurturing environment to call home, we are confident you'll feel the difference the moment you join our team. Being at Encompass Health means being a part of a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and the collaborative spirit of our team members, united for the greater good of our patients. Our recognitions, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us immensely proud.
Benefits That Begin With You
Our benefits are designed to support your well-being and start on day one:
- Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
- Generous paid time off that accrues over time.
- Tuition reimbursement and continuous education opportunities for your professional growth.
- Company-matching 401(k) and employee stock purchase plans, securing your financial future.
- Flexible spending and health savings accounts tailored to your unique needs.
- A vibrant community of individuals who are passionate about what they do.
Be the Occupational Therapist You've Always Aspired to Be
Your impactful journey involves:
- Providing direct care to patients in need of occupational therapy.
- Guiding patients by supervising care and treatments, leading patient assessments, creating personalized care plans, and targeting and resolving patient concerns.
- Building meaningful relationships with patients by dedicating time to understand their physical, mental, and emotional needs for a successful recovery.
- Celebrating patient victories along the way.
Qualifications
- Current licensure or certification required by state regulations.
- CPR certification.
- Master's Degree preferred, or Bachelor's Degree plus sufficient experience in the field.
Job Title : Nuclear Engineer (Naval Reactors Engineer) Category / Component : Officer • Active Overview Design, regulate, and oversee the Navy's nuclear propulsion program, including reactor design, fleet operations, and eventual defueling and decommissioning of nuclear powered ships and submarines from Naval Reactors Headquarters and associated Department of Energy laboratories and shipyards.
Key Responsibilities Provide technical direction in areas such as reactor and fluid systems design, reactor physics, materials development, component design for steam generators, pumps, and valves, instrumentation and control for reactor and propulsion plants, testing and quality control, radiation shielding, and chemistry and radiological controls; review designs and analyses from laboratories, shipyards, and industry partners; coordinate with fleet units to ensure safe and reliable nuclear plant operation.
What to Expect Assume significant technical responsibility early in your career as part of a lean headquarters staff; work primarily in an analytical and oversight role rather than operating plants at sea; balance long term engineering projects with time sensitive fleet and shipyard issues; frequent coordination with senior civilian engineers, naval officers, and technical teams; high expectations for attention to detail, judgment, and written and oral communication.
Work Environment Work mainly at Naval Reactors Headquarters in the Washington, District of Columbia area with regular engagement with Department of Energy laboratories, nuclear training sites, shipyards, and nuclear powered ships and submarines; office based work that includes document reviews, technical meetings, inspections, and site visits rather than day to day shipboard watchstanding.
Pathways, Training & Advancement Officer commissioning through programs such as Officer Candidate School or the Nuclear Propulsion Officer Candidate program followed by a structured technical qualification program at Naval Reactors; rotational exposure to laboratories, prototypes, shipyards, and fleet support issues; progressive responsibility leading projects and becoming a subject matter expert, with opportunities for professional military education and advanced graduate study in technical fields.
Entry through the Nuclear Propulsion Officer Candidate program for qualified college students and recent graduates, or selection via Officer Candidate School for those who already hold qualifying degrees; all applicants must meet Nuclear Propulsion Program academic and technical screening standards in addition to general officer commissioning requirements.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: Completion of a rigorous technical degree in engineering, physics, mathematics, or a closely related field that includes strong backgrounds in calculus and physics; outstanding academic record, particularly in technical coursework; United States citizenship and eligibility for a high level security clearance; strong technical aptitude and comfort with detailed analytical work.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.
In this role, you will work directly with clients who have requested information about life insurance and financial protection programs.
You’ll be trained to guide clients through their options and help them secure the right coverage for their needs.
This is a performance-based opportunity with strong income potential, ongoing training, and a clear path to leadership.
Remote working/work at home options are available for this role.
Accounting Manager - Fresno, CA
The Company:
An exciting opportunity in the Fresno area for Accounting professionals! A truly authentic independent insurance agency is looking to add an Accounting Manager. This firm is known for its approach to rewarding its employees with growth initiatives and continuous educational training sessions. Join an agency that puts clients and employees first.
The Benefits and Compensation:
- Annual salary ranging from $80,000 - $120,000, depending on experience
- The agency provides 100% benefits coverage, including medical, dental, and vision insurance
- Monday - Friday
- Flexible Schedule - Hybrid
- 401(k) plan with company matching contributions
- Paid time off and paid company holidays
The Preferred Qualifications:
- 8+ years of Accounting experience
- Accounting experience in an insurance brokerage is essential
- Bachelor's degree in Accounting, Finance, Business, or a related field.
- Proficient with AMS 360, Microsoft Office/Excel, accounting software, and agency management systems, etc.
- Extensive knowledge of Generally Accepted Accounting Principles (GAAP) and financial reporting.
- Demonstrated strong attention to detail, effective communication, and proven leadership
The Key Responsibilities:
- Foster continuous growth and improvement while overseeing accounting department operations.
- Proactively conducting regular audits to uphold compliance with statutory laws and financial regulations, contributing to the agency's stability and sustained growth.
- Oversee all accounts payable and receivable
- Generate comprehensive reports for management, offering key insights to drive strategic decision-making.
- Responsible for training and leading an Accounting team!
Apply Today!
Why Insurance Relief™?
As a businessperson in the insurance industry, it is an advantage to partner with a staffing expert and ally who understands your unique skills and needs. With vast experience in the insurance arena, Insurance Relief™ works with brokers, carriers, and third-party administrators to locate and place the best people for positions ranging from entry-level to senior management. We invest the time to truly understand what you want to accomplish and then do our best to find meaningful opportunities.
Insurance Relief™ provides ample opportunities for you to put your skills to work so if this position is not quite the fit for you please give us a call to hear about all of the other opportunities we have available.
Remote working/work at home options are available for this role.
Company Description
SupplyKick is a leading 3P seller and full-service agency specializing in growing brands on Amazon and other e-commerce platforms. Since 2013, SupplyKick has sold over $200M on Amazon with an average 99% lifetime seller feedback and a 96% partner retention rate. As a verified Amazon Ads partner and Buy with Prime partner, we deliver expertise across marketing, advertising, creative services, logistics, inventory management, and brand management. Our partners benefit from an average 60% increase in conversion rates, demonstrating our commitment to driving success. Visit to explore our partner success stories and services.
Role Description
This is a full-time remote role for an Amazon Brand Manager. The Amazon Brand Manager will oversee and execute strategies to grow and optimize brands on Amazon. Daily responsibilities include developing marketing plans, managing ad campaigns, analyzing campaign data, optimizing listings, handling inventory management, and ensuring brand representation aligns with partner goals. The role requires constant collaboration with internal teams and direct communication with partners to ensure sustained growth and improved performance.
Qualifications
- Experience in Amazon Brand Management, e-commerce strategy, and familiarity with Amazon Seller Central
- Proficiency in marketing and advertising, including digital marketing, PPC campaigns, and Amazon Ads
- Strong analytical skills and familiarity with performance metrics for data-driven optimization
- Proven abilities in content creation, product listings optimization, and customer-focused messaging
- Excellent verbal and written communication, including partner management and internal team collaboration
- Adaptability to changing e-commerce trends and ability to implement innovative solutions
- Proven track record of managing multiple projects effectively and meeting deadlines
- Bachelor’s degree in Marketing, Business, Communications, or a related field is preferred
- Previous experience in logistics or inventory management is a plus
Remote working/work at home options are available for this role.
Job Title: Manager of Accounts Payable
Location: New Haven, CT (Hybrid)
Duration: Fulltime
("US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.”)
A reasonable, good faith estimate of the minimum and maximum for this position is $90K/year to $110K/year with benefits
Job Description:
Job Summary:
The Accounts Payable Manager oversees the daily operations of the accounts payable function, ensuring timely and accurate processing of invoices, payments, and expense reimbursements, while maintaining a strong business partnering relationship with Procurement and other areas within the company ports. This role is responsible for maintaining strong internal controls, managing vendor relationships, and leading a team of AP analysts and AP specialists to support the companys financial operations. It also oversees the annual AP-related IRS tax reporting, Connecticut Sales tax reporting, and quarterly and year-end AP accrual reporting, as well as any special projects.
The ideal candidate will bring strong technical expertise, including hands-on experience designing, building, and monitoring key performance indicators (KPIs) and operational metrics to support data-driven decision-making.
Core Responsibilities
- Manage the end-to-end accounts payable process, including invoice processing, payment runs, and expense reimbursements andmakes recommendations on hiring, performance appraisals, and all related employment issues.
- Supervise and mentor AP staff, providing training, performance feedback, and development opportunities.
- Developing, implementing, and maintaining systems, procedures and internal controls (AP-related) to ensure adherence to companypolicies, accounting standards, and regulatory requirements and drivingprocess improvements through effective use of systems.
- Design, track, and analyze AP-related KPIs and operational metrics, using data-driven insights to enhance process accuracy, efficiency, and control performance.
- Maintain accurate records and documentation for all AP transactions.
- Monitor aging reports and ensure timely payments to vendors.
- Interact regularly with upper management, other internal customer departments, and external customers to identify and integrate solutions that meet the company's goals both financially and operationally.
- Interact with the Procurement department and external vendors as needed to resolve unusual costing or receipt problems.
- Oversee IRS (1099 & 1042) and Connecticut sales tax reporting.
- Oversee quarterly and year-end AP accrual reporting and performing account reconciliations, resolving discrepancies.
- Assist with audits and provide necessary documentation.
- Research and respond to inquiries from K of C staff and vendors; resolves issues.
Skill Qualifications
Required:
- Strong knowledge of accounting principles and AP best practices
- Supervisory skills or ability
- Experience in a high-volume, multi-entity environment
- Excellent organizational, analytical, and problem-solving skills
- Strong technical and analytical skills with demonstrated experience building, monitoring, and interpreting KPIs and operational metrics
- Ability to manage multiple priorities and meet deadlines
- Customerserviceoriented with strong oral, listening, and written communication and interpersonal skills
- Experience with federal and state tax forms
- Attention to detail
- Sound judgment
Systems/Technical Knowledge:
- Exposure to large-scale enterprise, financial systems (e.g. SAP)
- Microsoft Office, including Word, Excel and PowerPoint
Education and Experience Qualifications
Required:
- BS in Accounting
- 5-7 years of experience, preferably in Accounts Payable, with at least 2 years in a supervisory or managerial role.
- Familiarity with automated AP tools and workflow systems.
- CPA or CMA certification preferred
Remote working/work at home options are available for this role.
About this Position:
Job Title: Product/Program Lead
Primary objectives include:
- Ensuring successful adoption of the Worker Interface by county and human services staff.
- Preparing documentation and training materials to support education and adoption of the Worker Interface program staff and the pilot county and human services staff.
- Ensuring workflows reflect client's program policy, operational realities, and program directives.
- Incorporating human-centered design principles and family voice consistent with Whole Family Approach.
- Reducing implementation risk and ensuring the Worker Interface is fit for purpose through early stakeholder engagement and iterative feedback.
Deliverables:
Deliverable 1: Identify, engage, and build relationships:
- Aligning the local agencies to the project goals and objectives.
- Consistent and clear outreach and coordination with agency leadership and frontline staff.
- Lead the onboarding of pilot agencies to the project.
- Building and communicating clear plans, schedules, designs, success outcomes and readiness goals.
- Engaging directly and indirectly with the workers that will utilize the Worker Interface to facilitate confidence and success in the pilot.
- Establish norms and guidelines for pilot agency engagement and participation criteria.
Deliverable 2: Participate fully in the project team designing, building and deploying the Worker Interface.
- Participation requires adopting the internal meeting schedule, following established program procedures and leading local agency project meetings.
- Responsible for providing structured user feedback on potential development.
Deliverable 3: Drive the documentation and prioritization of the requirements for the Worker Interface by:
- Conducting interviews, workshops, and/or surveys with the local agencies participating in the pilot.
- Representing the needs and requirements of the workers in all internal project meetings and through consistent documentation.
- Building and facilitating clear communication channels and feedback loops between the local agencies and the project team.
- Adhering to human services program and policy directives, specifically around SNAP and the cash and food benefits programs.
- Building and documenting user stories, bugs, and issues to further define the requirements of the Worker Interface.
- Helping to identify, flag, resolve and document program-driven constraints, policy requirements, and compliance considerations.
- Identifying and documenting operational and program needs at the local agency level into actionable requirements and backlog enhancements.
- Incorporating User Experience Research conducted by UX teams into design recommendations and user stories.
Product or Program Lead:
- Expert in agile design and build principles.
- Able to operate in a hybrid framework, facilitating and engaging with internal teams and the local agency teams with ease.
- Can articulate and define future vision and strategy for the Worker Interface with confidence.
"No phone calls please."
"We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, citizenship or any protected status."
Remote working/work at home options are available for this role.