Jobs in Ardmore, PA

680 positions found — Page 41

Regional Safety Manager
🏢 Quantix
Salary not disclosed

Description

Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.

  • Interact professionally with other employees, customers, and suppliers.

• Work effectively as a team contributor on all assignments.

• Support the efforts of management in meeting profit and growth objectives as established in the strategic business plan.

• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and the organizations.

• Work safely, within the company guidelines, standard operating procedures (SOP) and Job Safety Analysis (JSA).

Our Core values define our culture and create an environment where everyone can succeed. Core values are:

  • SAFETY - The safety of our employees, customers and communities are at the forefront of everything we do.
  • PERFECTION - We relentlessly strive for perfection, to provide unmatched quality services and constantly raising the bar on our performance.
  • SUSTAINABILITY - We are stewards of the environment, committed to protecting our natural resources and reducing waste. • RESPECT - We treat all people with dignity and value the collective power of teamwork.
  • ENTREPRENEURSHIP - We are scrappy, bold and never satisfied with the status quo.

Job Summary

Quantix is recruiting a self-motivated, positive and competitive Regional Field Safety Manager to collaborate with operations personnel to integrate safety into all activities and decisions making processes at assigned locations. Partner with terminal drivers to improve driver performance and reduce at risk behaviors.

Responsibilities

  • Quantix is recruiting a self-motivated, positive and competitive Regional Field Safety Manager tocollaborate with operations personnel to integrate safety into all activities and decisions making processes at assigned locations. Partner with terminal drivers to improve driver performance and reduce at risk behaviors.
  • Conduct driver ride along and provide constructive coaching to improve driver performance.
  • Partner with terminal leadership to create a Safety Culture of Excellence.
  • Developing relationships with the Company drivers and Independent Contractor fleets to encourage safety first and safe driving habits.
  • Follow up on the training of the newly hired Company drivers and Independent Contractor regarding policies, procedures, and safety systems.
  • Safety Supervision of a regional fleet of Company Drivers and Independent Contractors to ensure FMCSA compliance.
  • Assist with overall CSA compliance improvement.
  • Hours of Service management – PC Miles, HOS Violations. etc.
  • Manage driver roadside inspections.
  • Conducts investigations to determine root cause for all vehicle accidents.
  • Be the safety liaison for each terminal assigned.
  • Supply the Terminal manager with safety reports etc. at-risk drivers
  • Immediate communication to the Safety Department and Terminal Manager for drivers not meeting company requirements.
  • Promote driver meetings and Safety events.

Requirements

Summary of essential job functions

This job includes the following duties and others as assigned by current manager:

Compile and manage paper driver logs when they are required to be used.

Process MVR documentation on driver annuals for DOT/DQ file processing.

Support the claims department as required.

Support the training department as required.

Track and file required documentation in current DOT/DQ paper and electronic files.

Update TMW with driver expirations associated with CDL, DOT physicals, hazmat endorsements, and annual reviews.

Track all self-certifications relative to DOT physicals.

Track all unconfirmed electronic logbooks, working with terminal managers to ensure compliance.

Daily logbook audits of Personal Conveyance.

Help manage accident entries into Velocity.

Scan and file department paperwork daily.

Provide daily report of in-house HOS violations and communicate results to field. Assist with drug/alcohol program management.

Assist with clearinghouse management.

Abilities required

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential job functions.While performing the responsibilities, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Not Specified
Hospital | RRT - PA
Salary not disclosed
Philadelphia, Pennsylvania 1 week ago
Registered Respiratory Therapist
Seeking a qualified Registered Respiratory Therapist (RRT) for a busy, fast paced Hospital System in Philadelphia.
Schedule
  • Full Time Schedule (36 hours/week)
  • Night Shift available
  • Every other weekend
  • 13 weeks with option to extend
Local Rate: $63/hour
Travel Rate: $2,600/week
Job Description
  • Adults
  • Would be rotating to all units
  • Monitoring and running ABG's, Ventilators, Nebulizers, MDI's
Requirements
  • 2+ years of RT experience
  • Licensed in state of PA
About GHR
For over 30 years, GHR Healthcare has helped talented professionals find fulfilling roles in hospitals, clinics, and facilities nationwide. We specialize in placing Nurse Practitioners (NPs), Physician Assistants (PAs), Registered Nurses (RNs), Physical Therapists (PTs), Occupational Therapists (OTs), Medical Technologists (MTs), Medical Coders, Medical Billers, and many other healthcare specialists in contract, permanent, and locum tenens positions. We believe in empowering your career. From your first conversation, you'll partner with a dedicated career advisor who understands your aspirations and connects you with top-tier job openings that align with your skills, goals, and earning potential. Our team works to deliver highly competitive salaries and benefits, ensuring your valuable expertise is recognized and rewarded. We're here to help you unlock new opportunities, advance your career, and create a meaningful impact in healthcare. Explore our job .
Equal Opportunity
We are an equal opportunity employer and value diversity across our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#allied-rt
Not Specified
Business Systems Analyst
Salary not disclosed
Philadelphia, Pennsylvania 1 week ago

Position: Business Systems Analyst

Location: Philadelphia, PA(ONSITE)

Employment: CTH - 6 months for now (Client will hire the candidate if he turns out to be good)

Job Description:

As a Senior Data/Business Systems Analyst with strong techno-functional expertise in the healthcare payer domain. The role focuses on leading data initiatives, analyzing payer data (claims, population health), and writing functional requirements for SDLC and Agile projects. Strong skills in SQL, Oracle, and healthcare insurance processes are essential.

Duties:

  • Assess business needs and define technical/data solutions.
  • Create functional specs and source-to-target mappings.
  • Analyze and validate payer data (claims, membership, provider, clinical).
  • Work with Azure Data Factory, Databricks, Snowflake teams for data delivery.
  • Ensure data quality, governance, and compliance.
  • Optimize ETL processes and support change management.
  • Lead large-scale projects and manage multiple tasks. Document requirements and communicate effectively with stakeholders.

Experience:

  • 8+ years in business/data analysis and project management
  • 5+ years in healthcare (Medicare/Medicaid).
  • Technical Skills: Advanced SQL Azure Databricks (Delta Lake, Delta Live Tables) ETL and data governance knowledge Familiarity with BI tools (Power BI, Tableau)
  • Domain Expertise: Healthcare systems like FACETS, EDI transactions, care management standards.
  • Other: Strong communication, leadership, and ability to manage concurrent projects.
Not Specified
Project Manager - Healthcare
Salary not disclosed
Philadelphia, Pennsylvania 1 week ago

Join A Leading Global Architecture & Engineering Firm

Our Client is a leading multinational, employee-owned architecture and engineering firm, renowned for design-driven, innovative solutions across healthcare and other complex sectors worldwide. With a strong global presence, a collaborative culture, and a legacy spanning over 85 years, the firm is known for design excellence, technical expertise, and long-term client partnership.

The Role – Project Manager

They are seeking a Project Manager to plan and manage projects, ensuring all contractual commitments are met on time and within budget. This role requires strong leadership and interpersonal skills, along with a solid understanding of project financials to determine appropriate resources for successful project execution. The Project Manager will lead multidisciplinary teams, monitor project performance, and forecast revenue.

Key Responsibilities

  • Negotiate, develop, monitor, and control project scope, work plans, schedules, and budgets across all project stages
  • Develop detailed work plans for architectural and engineering disciplines, allocate hours, and monitor progress
  • Lead an integrated team of architects and engineers in quality assurance and quality control procedures for all deliverables, including construction drawings and specifications
  • Maintain a thorough understanding of project scope and, when changes occur, negotiate solutions to ensure outcomes meet client expectations and contractual obligations
  • Coordinate with contractors, sub-consultants, and relevant authorities to address constructability issues or owner concerns
  • Act as the primary liaison with the client, contractor, and project team, maintaining strong client relationships

Required Skills & Experience

  • Experience in architectural or engineering systems design and presentation, including MEP and structural building systems, permits, and building codes
  • Registration with a relevant professional association is an asset
  • Proven experience in strategic development, business development, project management, and client management
  • Strong leadership, interpersonal skills, flexibility, and resourcefulness
  • Solid understanding of project accounting to monitor performance and forecast revenue

Required Experience

  • 10–15 years of project work experience
  • Experience in healthcare projects

Salary Range: $100,000 – $140,000 per year

Work Arrangement

This role reports into the Philadelphia office. Our Client supports flexible working arrangements, offering employees the option to work from home or from one of its offices. Candidates must reside within commuting distance of the Philadelphia office to attend site visits and client meetings.

About

Our Client is an employee-owned, global architecture and engineering firm with a multidisciplinary team of approximately 800 professionals. The firm operates across 12 market sectors in Canada, the United States, the United Kingdom, and the UAE. Design thinking is central to the firm's purpose, driving innovation that supports both people and the planet.

Within the Health Sciences sector, Our Client delivers informed programming and design excellence on every project. Guided by human-centric and evidence-based design, the team is committed to creating healing environments that place patients at the center of care. The firm actively identifies emerging trends, forecasts technology adoption, and understands evolving market dynamics such as value-based care and integrated practice units.

Benefits & Wellbeing

Our Client provides a comprehensive benefits package, including medical, dental, vision, and life insurance. Short- and long-term disability coverage, as well as a 401(k) retirement savings plan with employer contributions, are also part of the total rewards. To support employee well-being, access to Wellness and Employee Assistance Program (EAP) resources is available.

Not Specified
Sr. Construction Superintendent - Healthcare Market (Relocate to Charlotte, NC)
Salary not disclosed
Philadelphia, Pennsylvania 1 week ago

Company: Barton Malow Builders

Job Location: Charlotte, NC

Position: Sr. Superintendent – Healthcare Market

REQ ID: 11687

Please note, this opportunity is for those interested in relocation to Charlotte, NC. Relocation assistance is available.

Barton Malow is looking for an experienced Construction Superintendent to join our team in Charlotte, NC The Superintendent is responsible for the supervision and coordination of various Barton Malow team members and/or contractors who perform work and/or execute work in a timely fashion and in accordance with plans and specifications while ensuring a quality product for the owner.

One of the initial projects for this role will include an 87-acre medical campus with a freestanding medical office building (MOB) of approximately 62,300 SF and 3-stories to house potential programs such as: Oncology, Primary Care, Radiology, Orthopedics, Physical Therapy, Urgent Care, Women's Health, Lab, Retail Pharmacy, Foodservice, Administration, and Education space. The site will also include a new greenfield hospital building of approximately 152,000 SF and 4-stories. It's an exciting time to join this expanding team!

Responsibilities:

  • Assists with the development of work scopes and front-end documents for bidding to create clear and concise scopes of work, assists with bid processes, including participation in post-bid interviews and answering bidder questions, identifies potential contractors to bid based on project requirements and ability to perform intended scope.
  • Enforces corporate safety policies on jobsite, including pre-task safety planning and providing key responsibility for safety compliance in the field.
  • Organizes/manages day-to-day on-site field labor force.
  • Supervises, coordinates, and sequences contractor's work to minimize interference between various contractors on the project.
  • Assists PM with management of overall budget and forecasting of usage, by helping to control costs and monitoring potential changes from contractors, including time and materials.
  • Develop site logistics plans for the entire project with assistance to maximize productivity and minimize impacts to building occupants.

Requirements:

  • 10+ years of direct supervision of projects, including trades
  • 4-year technical/engineering degree or equivalent combination of education/experience required
  • Strong ability to effectively communicate with all members of the team, including contractors, architects, and owners
  • Ability to negotiate and professionally handle conflicts and confrontations
  • Demonstrated knowledge of construction principles, practices, and methods, performance standards, environmental regulations, and workplace safety
  • Market experience can include higher education, aerospace, and sports facilities, but previous healthcare construction experience is required.

Barton Malow is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight or marital status.

Unsolicited Resumes from Third-Party Recruiters: We do not accept unsolicited referrals from third-party recruiters unless such recruiters are engaged and under contract to provide candidates for a specified opening. Any unsolicited resumes submitted without prior agreement will be considered the property of Barton Malow with the right to engage at our sole discretion without any obligations or fees owed.

Not Specified
Director of Consumer Insights
Salary not disclosed
Philadelphia, Pennsylvania 1 week ago

The Director of Consumer Insights at Finch Brands is responsible for supporting insights community clients with both account management and research expertise, with a focus on elevating and leading both the work product and the internal Finch team.

This role is client facing and serves as the primary point of contact for ongoing market research needs throughout the year for up to 3-4 different clients. Research will cover a range of quantitative and qualitative topics and methodologies, and this role must be able to understand, prescribe, plan, and analyze research that drives forward the strategies of Fortune 500 and start-up clients alike across a variety of industries. This individual is ultimately responsible for the quality of all deliverables and satisfaction of clients.

The ideal candidate will have deep knowledge of quantitative and qualitative research methodologies (e.g., MaxDiff, Statistical Testing, etc.). They must be able to demonstrate experience with projects ranging from multi-phase research plans to qualitative explorations, to brand research, and feel comfortable playing the role of consultant and thought partner for clients who may not understand their research needs, or how to interpret and act on the findings. This role requires a balanced skillset of account management, project management, and research excellence.

Main duties:

  • Account and project leadership – the "go-to" for all client related needs and questions while ensuring delivery maintains in scope, on time, and of high-quality. Out-of-scope requests may also be managed by this role.
  • Client strategist – helping clients think through complex research needs and outputs.
  • Research leadership – crafting learning plans and research instruments of varying complexity and carrying research through the process end-to-end. This includes the development of compelling research stories with clear insights and actions, as well as willingness (and ability) to support junior team members throughout the entire project life cycle - from scoping, to drafting, to programming & quality assurance checks, through to statistical analysis and storytelling.
  • Team leadership – managing the quality of deliverables and quality of life for team members, providing coaching and learning opportunities when appropriate.

Required Experience and Skills:

  • Candidates will have a Bachelors or Masters degree in fields spanning, business, marketing, advertising, sociology, market research, or statistics.
  • 7+ years experience in either client or supplier-side research role, with a track record of leading and growing account/client relationships.
  • 2+ years experience managing complex, multiphase research projects related to brands, products, or consumer behaviors/attitudes.
  • 2+ years managing and coaching others with ability to inspire and develop team members.
  • Ability to perform at a high level and multi-task in a very fast-paced environment.
  • Proven experience and a natural ability to "connect the dots" and drive toward big picture insights.
  • Ability to design, draft, and program questionnaires, mod guides, and other research activities - both qual and quant.
  • Proficient in financials and operations management.
  • Desire to bring structure to team and account.
  • Flexible and solutions-oriented.
  • High proficiency in MS Word, PowerPoint, and MS Excel are an absolute must - including data manipulation, formulas, lookups, formatting, and chart creation.
  • History of working in the trenches in data analysis and reporting.
  • Knowledge of statistical analysis programs (Such as MarketSight, Q, R, SPSS, etc.) required.
  • Be able to push storytelling to include the what, so what, and now what of research.
  • Have high standards and abilities regarding data visualization and storytelling technique.
  • Ability to push research and business objectives forward through a mix of standard and innovative quant and qual methodologies.
  • Project management - ability to juggle multiple priorities and wear many 'hats', balancing the demands of project work with the needs of clients & internal team members
  • Manage client priorities and expectations as well as resource allocation/workload within teams.
  • Strong focus on QA and superb attention to detail.

Candidate Attributes:

  • Self-starter mentality (Be a driver, not a passenger) with a strong bias for action
  • A growth-oriented mindset and willingness to move beyond their current comfort zone to develop new skills
  • A remarkable work ethic and superior attention to detail
  • An ability to learn new things quickly
  • Collaborates effectively and has coworkers' backs
  • A natural curiosity regarding brands and business with a focus on delivering results
Not Specified
Benefits Consultant
Salary not disclosed
Philadelphia, Pennsylvania 1 week ago

Join a successful and forward-thinking brokerage as a Benefits Consultant to guide clients through strategic benefits planning, renewal cycles, and long-term decision-making. This role is ideal for a relationship-driven benefits expert who enjoys combining analytical insight with thoughtful client partnership.

Prior experience in employee benefits consulting, brokerage, or strategic account management is preferred.

The Job:

  • Develop sophisticated benefit design and renewal strategies to address complex client needs
  • Lead financial analysis, benchmarking, RFP distribution, open enrollment planning, and post-renewal review
  • Define the full scope of services required for each client engagement
  • Set clear timelines, communicate updates, and collaborate closely with internal service teams
  • Maintain accountability for revenue, profitability, and client satisfaction across assigned accounts
  • Oversee the onboarding of new clients with thorough implementation planning
  • Ensure internal teams deliver exceptional service and exceed expectations
  • Identify cross-selling opportunities to grow the existing book of business
  • Build and maintain strong relationships with clients, carriers, and vendor partners
  • Stay current on product changes, market developments, and industry trends
  • Maintain expertise in funding arrangements, network options, and plan alternatives
  • Ensure accuracy of client data within the CRM
  • Remain knowledgeable on compliance areas, including HIPAA, ERISA, IRS Section 125, PPACA, and state-exchange regulations

The Company:

  • People-Centered Approach: A culture built on genuine care for clients, colleagues, and the communities served.
  • Supportive Environment: A workplace grounded in teamwork, integrity, and respect, where individuals feel valued and supported.
  • Growth-Minded: Encourages continuous professional development, offering resources, coaching, and opportunities to expand expertise.
  • Wellbeing Focused: Prioritizes employee wellbeing with strong health, financial, and work-life programs that help people thrive personally and professionally.
  • Inclusive & Community-Driven: Committed to fostering an environment where all team members feel included and empowered, while giving back in meaningful ways.
  • Innovative & Scalable: Combines entrepreneurial energy with strong operational backing, allowing consultants to deliver high-impact solutions and grow long-term careers.

If interested, apply, and MGA would be happy to have a quick call to learn more about your background and share all of the details about this opportunity.

Not Specified
Customer Service Escalation Specialist
🏢 IONOS
Salary not disclosed
Philadelphia, Pennsylvania 1 week ago

Job Purpose:

This position is anticipated to be scheduled a shift from Sun - Thurs 12pm-8pm.

In this role you will function as a specialist in de-escalation, customer facing processes and policies, and back-end billing operations. Work both independently, and interdepartmentally as needed to achieve optimal customer satisfaction. Process complex and high-profile customer issues, increases customer satisfaction, and decreases multiple contact cases. Handle executive escalations, which include, but are not limited to, complaints to executive board members, the Better Business Bureau, the Attorney General and other consumer protection organizations, as well as media, social media and legal threats, often acting as a liaison between our company and outside organizations. Identify complaint trends, defects, and process/policy issues, and provide recommended solutions in order to improve our products, services, and the overall customer experience.

Responsibilities:

  • Manage executive level escalations, as well as organic escalations within customer care, with a high level of customer satisfaction through email, phone, internal chat, and social media platforms
  • Adeptly apply professional communication skills, showing empathy when appropriate, and clearly communicating technical processes both verbally and in writing.
  • De-escalate difficult customer situations via phone or email
  • Work jointly with other departments, management, and remote colleagues to develop and provide creative, effective solutions when resolving escalated customer issues
  • Employ active listening and thorough case research to make informed decisions
  • Learn and utilize necessary case management and web tools to complete tasks
  • Research and resolve advanced and back-end billing issues.
  • Utilize knowledge of IONOS products and services, reasoning and compromise, for positive issue and/or conflict resolution.
  • Analyze customer issues, as well as IONOS' products, policies and procedures to identify root causes for issues
  • Make analysis-based suggestions for product, policy, and procedure improvements as well as defect elimination
  • Address and resolve back-end issues including, but not limited to, chargeback disputes, collections discrepancies, bankruptcy filings, credit card de-authorization requests, wire payments, and creating billing process tickets.
  • Maintain a positive image of IONOS' as a company and its' Customer Care organization by managing potentially difficult and evolving situations clearly, courteously and professionally.
  • Balance multiple issues in a fast paced environment and manage changing priorities.

Required Qualifications:

  • High school diploma or equivalent.
  • At least three (3) years of progressive customer service experience with handling complex issues
  • Demonstrated strong spoken and written communication skills.
  • Proficient in word processing, spreadsheet and presentation software. IONOS currently uses G-Suite (Docs, Sheets, Slides)
  • Experience working in a high volume setting while maintaining attention to detail.
  • Prior experience providing customer service via telephone and email.
  • Adept in customer service skills such as active listening, conflict management, de-escalation, professional speaking and writing
  • General understanding of web hosting, using online interfaces, email, service loss or server downtime, social media platforms, etc
  • Ability to learn and maintain intimate knowledge of IONOS' products and services.
  • Experience in various Social Media platforms

Preferred Qualifications:

  • Prior experience in \"second level\" or \"escalated\" customer conflict resolution.
  • Expertise in customer service processes and escalations.
  • Experience in web hosting technologies, domains, networking, or server use/support
  • Prior experience utilizing creative writing in a professional setting.
  • SAP experience

Physical Requirements and Working Conditions:

  • The ability to perform the essential responsibilities of this job in our Philadelphia office on a hybrid basis.
  • The ability to use a computer and telephone for extended periods of time to communicate, create, and access information.
  • The ability to regularly sit or stand for extended periods of time

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This job description is subject to change, but remains in effect until superseded in writing by the Company.

Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.

Not Specified
Program Associate, Test Development
Salary not disclosed
Philadelphia, Pennsylvania 1 week ago

The American Board of Internal Medicine (ABIM) is currently seeking a Program Associate to join its Test Development team. The Program Associate will work closely with exam development and assessment operations staff to support departmental tasks and initiatives.

Reporting to the Manager, Support Operations, the Program Associate will coordinate and handle the following key responsibilities:

  • Manage committee membership including recruitment, onboarding, and offboarding
  • Manage user access and troubleshooting in examination software and other Test Development Department software
  • Provide planning coordination for meetings, including scheduling, monitoring status of item assignment submission, verifying accuracy of information from meeting planners, creating tracking documents for use during meetings, and providing on-site support for Philadelphia and virtual meetings
  • Support exam production needs and processes
  • Manage member compliance with all ABIM governance policies and other members of the Governance Services and Medical Specialties teams
  • Work with department teams to manage department processes and procedures

The ideal candidate has a bachelor's degree, or equivalent on-the-job training, with a minimum of two years of professional experience. They must have a proven proficiency with the MS suite of programs and the ability to learn new platforms.

The successful incumbent will have excellent organizational, process management and planning skills, and must be able to both integrate and apply rapidly-evolving information to ongoing work. They must also have impeccable verbal and written communication skills, the ability to work independently with limited supervision, as well as demonstrate a consistent commitment to working effectively across the organization.

This role is based in our offices at 510 Walnut Street, Philadelphia PA, with the ability to work remotely three days a week. Our technology and facility teams provide and support a seamless hybrid work environment for all employees.

* * *

At the American Board of Internal Medicine (ABIM), our team of unique and talented professionals, and the inspiring work they do, are essential to meeting the needs and expectations of ABIM's diverse community of physicians.

ABIM is like no other workplace, and we are proud of it. We are committed to recognizing the importance of our people by investing in their lives through ongoing learning opportunities and exceptional total compensation & benefit offerings.

We look forward to learning more about your interest in joining our team. EOE

Not Specified
Resident Care Director RN
USD $87,568 - USD $120,952 /Yr
Haverford, PA 1 week ago


When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

COMMUNITY NAME

The Quadrangle

Job ID

2

JOB OVERVIEW

Also known as: Director of Nursing, Wellness Director, Health Services Director, Clinical Director

The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management.

RESPONSIBILITIES & QUALIFICATIONS

Full Time, 24 hour on call rotation

Starting annual salary $115k to $125k, based on experience

Annual bonus eligible in addition to base

Open to relocation candidates! Assistance available if needed
Essential Duties
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

Managing Health and Wellness
  • Provide strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population.
  • Provide clinical care through the direct application of the nursing process; perform and document resident assessments and progress notes, evaluate changes in care needs, complete Individualized Service Plans (ISP), provide or delegate hands-on clinical care as indicated by the plan of care, and evaluate resident outcomes.
  • Collaborate with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents.
  • Serve as the CLIA Director as applicable for the community and according to the federal and provincial requirements.
  • Partner with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care.
  • Collaborate with Sales partners to determine community capability and assess potential residents' appropriateness for move-in.

Medication Management
  • Provide strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population.
  • Provide oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews.
  • Provide clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Perform skill evaluation to assure clinical capability of care team members.

Quality Assurance and Regulatory Compliance
  • Track, trend, and report clinical quality data to identify risk.
  • Participate actively as a member of the community Quality Assurance and Performance Improvement committee.
  • Lead clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes.
  • Recruit, hire, and train clinical team members and is responsible for performance management, evaluations, and engagement.
  • Complete direct report team member staffing and scheduling according to operational and budgetary guidelines.
  • Partner with the community leadership team to promote resident safety and compliance with Risk Management national/provincial regulations pertaining to occupational health and safety requirements.
  • Serve as the ICC and CLIA Director as applicable for the community.
  • Responsible for infection control programming, including delegation of infection control preventionist, as per provincial requirements.
  • Assure compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations.

Financial Management
  • Manage the department budget to include labor/labour and other expenses and understand its impact on the community's bottom line.
  • Processes and submit monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls.
  • Understand the internal costs associated with all Sunrise resident care programs.

Training, Leadership and Team Member Development
  • Partner with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs.
  • On-board new RCD leaders and other department coordinators as needed.
  • Develop a working knowledge of state/provincial regulations and ensure compliance through supervising and coaching team members.
  • Complete clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community.
  • Hold clinical team accountable, correct actions when necessary, and document.
  • Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director.
  • Keep abreast of professional developments in the field by reading and attending conferences and training sessions.
  • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
  • Perform other duties as assigned.


Core Competencies
  • Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations
  • Proven ability to handle multiple priorities, organize efficiently, and manage time effectively
  • Demonstrated critical thinking, clinical judgment, and decision-making skills


Experience and Qualifications
  • Graduate of an accredited college or school of nursing
  • Current state/provincial license as a professional Registered Nurse (RN)
  • Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred
  • Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision
  • Certified in CPR and First Aid
  • Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements.
  • Knowledge of infection control practices and prevention of disease transmission
  • Experience in tracking, trending, and analysis of clinical performance data preferred
  • Experience in quality and clinical process improvement and risk assessment preferred
  • Experience in staff development, training, and/or clinical education preferred
  • Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications
  • Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility


ABOUT SUNRISE

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.

We also offer benefits and other compensation that include:
  • Medical, Dental, Vision, Life, and Disability Plans
  • Retirement Savings Plans
  • Employee Assistant Program / Discount Program
  • Paid time off (PTO), sick time, and holiday pay
  • myFlexPay offered to get paid within hours of a shift
  • Tuition Reimbursement
  • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
  • Some benefits have eligibility requirements

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

PRE-EMPLOYMENT REQUIREMENTS

Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon completing and passing a drug test (which does not include marijuana) and Tuberculosis Test, and a physical evaluation and a background check where required. Covid-19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities.

COMPENSATION DISCLAIMER

Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

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