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General Manager
Salary not disclosed
Apex, NC 2 days ago

Fast Casual General Manager


A growing, high-volume fast casual concept in SW Wake County, NC is seeking a hands-on General Manager to lead daily operations, team performance, and guest experience in a fast-paced, health-focused environment. This role is ideal for a hospitality leader who thrives in small café, açaí or salad-style restaurant concept and enjoys leading from the floor.


Key Responsibilities:

  • Recruit, hire, train, and retain a high-performing front-of-house and back-of-house team
  • Ensure full shift coverage at all times, covering shifts as needed
  • Oversee all daily store operations including opening/closing procedures, food prep, cleanliness, and quality control
  • Manage staff scheduling to support peak volume while controlling labor costs
  • Ensure compliance with all health, safety, and food safety standards
  • Conduct regular audits and inspections to ensure consistent brand and service standards
  • Handle guest concerns professionally and resolve issues quickly
  • Manage daily sales performance, cost controls, and P&L awareness. Execute strategies to meet revenue and profitability goals. Oversee cash handling, deposits, and basic financial reporting
  • Monitor inventory, ordering, and food cost control to minimize waste and optimize margins
  • Support local marketing initiatives, promotions, and community events. Develop local partnerships to drive catering, brand awareness, and repeat traffic


Qualifications:

  • 2+ years of General Manager or Assistant General Manager experience in a small café, açaí, salad, fast-casual, or similar restaurant concept
  • Strong preference for candidates from high-volume café-style environments
  • Proven experience leading teams, scheduling staff, and managing day-to-day store operations
  • Hands-on leadership style with willingness to work on the floor during busy shifts
  • Experience managing labor, inventory, and financial performance metrics
  • Strong customer service mindset with the ability to lead in a fast-paced, guest-facing environment
  • ServSafe Manager Certification, Required
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