Jobs in Ankeny

GENERAL SUMMARY:

Assumes responsibility and accountability for the provision of professional nursing care to patients, incorporating the nursing process, the environment, technical equipment, and health care members.  Resource to patient care activities/teaching programs within the area of defined specialization. 

CORPORATE PHILOSOPHY STATEMENT:

It is the obligation of each employee of MercyOne Medical Center to abide by and promote the mission and core values of the Spirit of Mercy.

CORPORATE POLICY STATEMENT:

It is the obligation of each employee of MercyOne Medical Center to comply with Mercy’s mission, values, standards of conduct, policies, procedures and related.

HIPAA SECURITY COMPLIANCE:
Security Access:  High “Incumbent has access to restricted or confidential patient information and must comply with the terms of the MercyOne Medical Center Security Policies as it applies to their job role.”

ESSENTIAL FUNCTIONS:

• Administers nursing care to patients; includes assessment, planning, implementing, and evaluating the patient’s care plan in coordination with the physician.
• Provides patient/family or caregiver education and counseling in recognition and solution of physical, emotional, and environmental health problems.
• Supervises health care members (i.e., licensed practical nurses, patient care technicians, etc.) with patients.
• Utilizes computer applications and communication technologies appropriate to the work setting to enter, retrieve, and analyze information and to facilitate communication and education.
• Maintains knowledge of documentation requirements needed for patients’ records.
• Works independently with limited direct supervision using the Nurse Practice Act, Mercy  Medical Center polices, nursing standards, and professional judgement.
• Maintains knowledge of equipment set-up, maintenance, and use (i.e., IV pumps, monitoring equipment, drainage devices).  Utilizes safeguards such as IV pump drug library and monitor alarms whenever available to maximize patient safety.
• Initiates emergency support measures (i.e., cardiopulmonary resuscitation, protecting patient from injury).

• Provides consultation in specialty area to all levels of health care providers throughout the hospital, affiliated schools of nursing, and the community.
• Works independently with limited direct supervision using the Nurse Practice Act, Mercy Medical Center – Des Moines policies, nursing standards, and professional judgment.
• Identifies learning needs and develops individualized measures to meet them.

• Attends and successfully completes all generic and unit specific required education within the time frame defined in the structure standard.

• Supports the sharing of relevant resources.

• Performs efficiently in emergency situations, following established standards.

MARGINAL FUNCTIONS:

• Participates in quality management activities, as requested.

• Presents selected program topics for internal education, as needed.
• Participates in research as requested by Department Director.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Possession of a current or compact state license as a registered nurse issued/defined by the State of Iowa
• Bachelor degree in nursing preferred.
• Minimum of 3-5 years current registered nurse experience preferred; preferably in the area of practice.
• Proof of completion of Dependent Adult and Child Mandatory Reporter abuse training within three (3) months of hire
• Basic Life Support (BLS) certified or obtained within three (3) months of hire.  Acceptable credentialing bodies and certifications include American Heart Association Basic Life Support.

PHYSICAL REQUIREMENTS:  (Constant = 67-100% of workday, Frequent = 34-66% of workday, Occasional = 33% or less of workday)

CONSTANT:

• Reaching: Extending hand(s) and arm(s) in any direction.
• Standing: Maintaining an upright position.
• Walking: Moving about on foot to accomplish tasks.

• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position.

• Fingering: writing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.

• Talking: Expressing or exchanging ideas by means of the spoken word—those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Hearing: Perceiving the nature of sounds at normal range; ability to receive detailed information through oral communication, and to make fine discriminations in sound, such as when auscultating and percussing.

• Repetitive motions: Substantial movements (motion) of the wrists, hands, and/or fingers.

FREQUENT:

• Balancing: Maintaining equilibrium to prevent falling when assisting patients with activity.

• Stooping: Bending body downward and forward by bending spine at the waist (for example, emptying suction canister that are below waist level or obtaining supplies from low shelves).
• Kneeling: Bending legs at knee to come to a rest or kneel.
• Crouching: Bending the body downward and forward by bending leg and spine (for example, emptying foley bag attached to bed frame).
• Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.

• Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
• Grasping: Applying pressure to an object with the fingers and palm.
• Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of the fingertips and palms.

OCCASIONAL:

• Climbing: Stairs, stools, ramps.

PHYSICAL DEMAND REQUIREMENTS:

• Very Heavy work:  Exerting up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

For heavy work – If a patient is unable to function independently, a mechanical/assistive device and/or additional personnel must be utilized. If an object requires lifting >50 lbs., additional equipment must also be utilized.

VISUAL ACUITY REQUIREMENTS:

• Ability to read pertinent printed material and distinguish colors.
• Ability to include inspection during patient assessment.
• Ability to accurately read measurements on patient related equipment—some examples include: thermometers, mechanical gauges, glucometers, IV pumps, and computer monitor displays.

INTELLECTUAL/EMOTIONAL REQUIREMENTS:

• Adaptability to accepting responsibility for the direction, control, or planning of an activity.
• Adaptability to performing under stress when confronted with emergent, critical, unusual, or dangerous situations, or situation in which working speed and sustained attention are make-or-break aspects of the job.
• Adaptability to performing a variety of duties, often changing from one task to another without loss of efficiency or composure.
• Adaptability to situations requiring the precise attainment of set limits, tolerance, or standards.
• Ability to maintain both a high standard of courtesy and cooperation in dealing with co-workers, patients and visitors and satisfactory job performance despite the stress of a hospital work environment.

EQUIPMENT/TOOLS:

• Standard medical and nursing equipment, special equipment or office equipment found in the assigned area.

WORKING CONDITIONS:

• Employees in this job classification have been identified as having the likelihood of occupation exposure to blood or other potentially infectious materials and, therefore, are included in the OSHA Exposure Control Plan with all its specifications for preventing contact with the above materials.
• The worker is subject to hazards in the work area: may be exposed to chemotherapy spills, chemical cleaners, radioactive implants/isotopes, and/or sharp instruments.

REPORTING RELATIONSHIPS:

• Reports to Supervisor Nursing.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

ESSENTIAL FUNCTIONS:

Medical Assistant’s may have duties in one or more of the following areas:

Medical Assistant

· Demonstrates ability to recognize urgent/emergent needs of patients and initiate appropriate emergency procedures as needed.

· Demonstrates current level of knowledge of various payor regulations by functioning within those guidelines.

· Follows clinic procedure/protocol for the organization and management of the electronic medical record (i.e. test results, retrieval, filing, creation, repair, charging of electronic medical record).

· Acts to facilitate interdisciplinary communication. Utilizes other members of the health care team in assessing the patient and analyzes patient data. Assesses learning needs of the patient and significant others. Gives accurate and complete information to patient and family.

· Evaluates patient and family understanding of treatment plan and/or instructions.

· Assists with a variety of procedures, exams and/or operation of diagnostic equipment as assigned (i.e. EKG, spirometry, tympanometry, etc.).

· Maintains appropriate aseptic technique for preparation, procedures and medications administered.

· Accurately documents all patient interactions in electronic medical record.

· Reports results and pertinent information to patients and health care team members.

· Functions according to limitations or scope of license or certification.

· Performs basic medical assistant functions (vitals, rooming, assist with procedures, immunizations, medication injections etc), under direction and supervision of provider.

· Maintains professional appearance of patient exam and procedure rooms.

· Maintains supplies in assigned area

MARGINAL FUNCTIONS:

· Work includes cross coverage in other clinic areas as team needs.

· Responsible for following equipment maintenance protocol, identifying problems, and coordinating appropriate repairs.

· Participates in Performance Improvement projects.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

· Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES).

· Certified Medical Assistant (CMA) certification or Registered Medical Assistant (RMA) certification must be obtained within first year of employment and maintained thereafter.

· Clinic/physician office experience preferred.

· Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.

· Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Mother Baby Unit

East Tower, 2nd floor

This unit has 40 private rooms for both high risk and low risk postpartum patients, post-operative surgery and medical patients.  As part of MercyOne Children’s Hospital the unit also has a newborn nursery.  Nursing and medical providers work together as a team to deliver care for the newborn, mother as well as medical patients. 

POSITION PURPOSE 

Acts as a clinical/educational resource to patient care activities/teaching programs within the area of defined specialization. Supports patient/family/unit needs of diverse ages. 

ESSENTIAL FUNCTIONS 

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.  

Identifies educational needs, develops program(s) to meet those needs, and coordinates implementation of the program(s). 

Evaluates programs and modifies as indicated. 

Works independently with limited direct supervision using the Nurse Practice Act, MercyOne Medical Center policies, nursing standards, and professional judgment. 

Serves as a resource in area of specialty and collaborates with other disciplines. 

Provides consultation in specialty areas to all levels of health care providers throughout the hospital, affiliated schools of nursing, and the community. 

Actively participates on committees, task forces, and in work groups, as requested. 

Participates in research by reviewing literature, communicates findings, identifies potential research questions/projects and coordinates research projects in area of clinical specialty. 

Performs efficiently in emergency situations, following established standards. 

Presents selected program topics. 

Facilitates program presentation/equipment gathering. 

Utilizes delegation skills effectively. 

Coordinates the lactation champions and the “Mommy and Me” class. 

Other duties as needed and assigned by the manager. 

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. 

MINIMUM QUALIFICATIONS 

Possession of a current or compact state license as a registered nurse issued/defined by the State of Iowa. 

Certified Lactation Counselor (CLC) or International Board-Certified Lactation Consultant (IBCLC) required. 

Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire. 

BLS for the Healthcare Provider certification within six (6) weeks of hire. 

Neonatal Resuscitation Program certification within six (6) weeks of hire. 

Demonstrates competency in breastfeeding techniques. 

Must be comfortable operating in a collaborative, shared leadership environment. 

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

MercyOne Central Iowa operates four not-for-profit Catholic medical centers in Des Moines West Des Moines Newton and Centerville and two specialty hospitals – MercyOne Children’s Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) – along with more than 20 additional facilities that house more than 50 primary care pediatric internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893 MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is also one of the largest employers in the state with more than 7000 employees and a medical staff of more than 1000 physicians and allied health associates. MercyOne Central Iowa is a member of MercyOne which was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health – two of the country’s foremost not-for-profit Catholic health organizations. MercyOne has more than 20000 colleagues in Iowa and surrounding states.

We offer the following benefits to support you and your family: 

program supporting any child care, pet care, or adult dependent needs 
Employee Assistance Program (EAP) for you and your family 
Health/Dental/Vision Insurance 
Flexible spending accounts 
Voluntary Protection: Group Accident, Critical Illness, and Identity Theft  
Adoption Assistance 
Paid Time Off (PTO)  
Tuition Assistance for career growth and development 
Matching Retirement Programs 
Wellness Program 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

POSITION PURPOSE 

The Nurse Leader (NL) is a licensed registered nurse (RN) accountable for leading, managing & advancing people, processes & / or programs that support direct or indirect patient care.  The NL promotes & advocates for patients, nurses/colleagues & the practice of nursing as defined by clinical area (s) of expertise & assignment. 

FUNCTIONAL ROLE    

Provides operations & / or optimization leadership focus; Multiple departments/specialties or division; May provide leadership & direction through managers or senior managers; Responsible for directing & coordinating / affecting large complex processes with strong dependencies & broad resources; Accountable for the performance, regulatory readiness & results of large, strategic/diverse disciplines cross-functional teams or departments /areas / clinics over a large functional domain or multiple domains in a large geography; Accountable for ensuring organizational mission, values & goals are being carried out within a matrixed organization.  

Single ministry-level nursing function or discipline; Provides decision support, operations & / or optimization leadership focus; Influences / shapes strategy to address internal or external business & regulatory issues; Engages in enterprise level strategy alignment; Proactively identifies, defines & solves complex problems that impact the management & direction of the business; Leads multidisciplinary projects or initiatives; Manages large diverse teams of senior professionals. 

ESSENTIAL FUNCTIONS 

• Knows, understands, incorporates, and demonstrates the Trinity Health and MercyOne Mission, Vision, and Values in behaviors, practices, and decisions. 

• Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. 

• Professional Nursing Practice: Acts independently & appropriately within license, scope of knowledge & experience in practice area.  Supports safety by adhering to standards & acting as a champion role model.  Accountable for personal learning & development by participating in knowledge, skill & competency enhancing activities.  

• Professional Nursing Process: Knows, understands, incorporates & demonstrates (document, teach, coordinate, advocate) standard elements of professional practice: Assess, Diagnose, Outcomes Identification / Solutions, Plan, Implement, Evaluate (ANA); Participates in the development of clinical standards that are collaborative, collegial & supported by current & relevant evidence-based practices, science, trends & data (clinical & administrative) & patient care (AONL).  

• Professional Leadership Practice: Inspires team to embrace the organization’s Mission, Values & Vision; Cultivates excellence by supporting growth & development of team; Advocates for continuous development with focus on mentoring & succession planning; Engages & fosters transpersonal teaching & learning in the context of the caring relationship; Embraces & encourages humanistic-altruistic values & behaviors; Advances nurses & others in the provision of quality-focused, patient-centered & relationship-based healthcare; Utilizes transformational leadership principles (Magnet); Leads team effectively through change, recognizing reach beyond nursing to include broader healthcare implications; Embraces ideas & cultural differences while managing complex or competing priorities; Enhances a culturally proficient work team through respect, dialogue & inclusion. 

• Professional Leadership Process: Provides leadership & retains accountability for delegation, choices, decisions & outcomes; Collaborates with key stakeholders & contributes to quality & improvement practices; Empowers staff to creatively problem-solve through the caring process (Caritas); Enhances an environment that prioritizes patient & colleague safety utilizing established & evidence-based practices, tools, methodologies; Drives effective patient, process, performance & stewardship / financial outcomes as measured by established metrics & trended data; Exhibits agility & willingness to take on new & additional responsibilities.  

• Environment of Care: Facilitates a healing environment, reverentially encouraging and supporting basic needs as sacred acts, sustaining human dignity; Practices in an environmentally safe, professional manner; Values &  advocates for the patient’s cultural beliefs & faith; Monitors & initiates corrections or evidence-based practices; Promotes optimum physical & psychological behaviors; Influences effective, judicious & financially responsible use of resources (people, equipment, supplies, materials).  

• Colleague Experience & Well-being: Fosters a continuous learning & development environment; stimulates & adopts innovative practices; Cultivates caring by encouraging a work environment that is respectful of colleague well-being; Understands & embraces change through the active encouragement of innovation & provisioning teams with tools & resources necessary for successful transformation; Leads others through change process. 

• Compassion & Communication: Incorporates colleague well-being dimensions throughout the colleague experience as an essential component of leading nursing practices; Actively participates in building community by fostering trusting relationships; Visible and accessible to the team; Facilitates development of interpersonal relationships & use of effective & respectful written, verbal & nonverbal communications; Demonstrates authentic listening by forgiving & accepting positive & negative feelings; Encourages & models communication that respects diversity & divergent opinions; Employs communication strategies that shows the value of patient & family participation in care.  

• Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. 

• Other duties as needed and assigned by the manager. 

• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other Trinity Health and MercyOne policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. 

MINIMUM QUALIFICATIONS 

• Advanced degree is required: e.g. MSN (Master of Science in Nursing), MHA (Master of Health Administration), or MBA (Master of Business Administration), with at least one degree, either undergraduate or graduate, in nursing.  

• Current Iowa RN license, (MercyOne Genesis - current Registered Nurse (RN) license in either Iowa or Illinois is required at the time of hire. A secondary RN license for the other state must be obtained within 12 months of the hire date.)  

Shift: Days Mon-Fri, no call, no weekends, no holidays

Description: ESSENTIAL FUNCTIONS:

· Applies professional nursing skills in the provision of the treatment of ill and injured patients utilizing the four aspects of the nursing process: assessment, planning, implementation, and evaluation.

· Demonstrates ability to recognize and assess emergency needs of patients and initiate therapeutic procedures as needed within their scope of practice.

· Acts to facilitate interdisciplinary communication. Utilizes other members of the health care team in assessing the patient and analyzes patient data. Assesses learning needs of the patient and significant others. Gives accurate and complete information to patient and family.

· Coordination of care may include but not limited to:

· Dieticians

· Endoscopy

· Dental offices for dental extractions prior to therapy

· Home Care

· Hospice

· Palliative Care

· Pain Center

· Oncology Nurse Navigators

· VA and other health care centers

· American Cancer Society: travel services, accommodations, financial support, assist devices, etc.

· Medical/Surgical Oncology physicians

· Inpatient nursing units

· Counseling services – inpatient and outpatient

· Evaluates patient and family understanding of treatment plan and/or instructions

· Radiation treatment planning, delivery, follow up care

· Tube feeding management and ongoing education, support for home management of parenteral nutrition and site care.

· Medication management as prescribed

· Assists with a variety of procedures and exams.

· Endoscopic nasopharyngeal exams

· High dose radiation therapy GYN procedures

· High does radiation therapy breast Mammosite/SAVI treatments

· Tracheostomy management

· IV pump management

· Provides patient/family or caregiver education and counseling in recognition and solution of physical, emotional, and environmental health problems. Including but not limited to side effects of radiation therapy:

· Hypovolemia

· Skin care- radiation dermatitis

· Lymphoedema

· Mucositis

· Pain management – mild to severe-

· GI/GU system side effects

· Medication management /patient education

· Emotional support

· Maintains appropriate aseptic technique for preparation, procedures and medications administered.

· Dressing changes

· Wound drainage devices

· Assists patient with ambulation, elimination needs (toilet, urinal, bed pan) and undressing/ dressing protecting patients from injury/falls.

· Responsible for following instrument and equipment maintenance protocols.

· Reprocessing of HDR and LDR instrumentation

· Reprocessing of instrumentation

· Utilizes hospital information system to process data and retrieve patient information.

· Proficient in accessing and utilization of hospital patient information databases:

· PACS

· Works independently with limited direct supervision using Mercy Medical Center policies, nursing standards, and professional judgment.

· Maintains knowledge of equipment set-up, maintenance, and use (i.e., IV pumps, monitoring equipment, and drainage devices).

· Maintains confidentiality regarding all patient/personnel information.

· Must be a self-starter and able to work independently and make appropriate decisions within clinic guidelines.

· Accurately documents assessment and results in patient record.

· Proficient and accurate documentation in MOSAIQ and EPIC

· Management and documentation of patient and or family written records upon request:

· FMLA forms

· Disability forms

· Reports test results and pertinent information to patients and health care team members. Includes but not limited to:

· Physicians- on an ongoing basis throughout the day

· Radiation therapists

· Nursing team

· Utilizes professional and tactful communications at all times with all team members

· Maintains inventory and stocking of supplies.

· Participates in staff development activities and orientation as requested.

· Promotes a teamwork atmosphere.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: · Possession of a current license as a RN issued by the State of Iowa. · Minimum of three years acute care experience. · Demonstrated ability to perform basic nursing skills in an outpatient setting. · Knowledge of principles of anatomy and physiology, pharmacology, and disease processes. · Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. Acceptable credentialing bodies and certifications include American Heart Association Basic Life Support for Healthcare Providers. · Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Full-Time | Leadership Opportunity | Impact-Driven Role

The Manager plays a key leadership role within MercyOne, guiding day‑to‑day departmental operations and upholding the highest clinical practice standards. This leader fosters a culture of excellence, collaboration, and continuous improvement while ensuring high-quality patient care and an exceptional experience for patients, families, providers, and staff.

This role combines clinical expertise with strategic leadership—helping shape the department's future, support staff growth, champion safety and quality, and ensure alignment with MercyOne’s Mission, Vision, and Values.

• Oversee and support the clinical practice standards within the department.

• Ensure safe, high-quality, and effective delivery of clinical services.

• Maintain strong visibility within the department through regular rounding with staff, providers, patients, and families.

• Provide accessible leadership—offering guidance, problem solving, and support for the care team.

• Stay current with emerging clinical trends, technologies, and best practices.

• Monitor staffing levels to balance exceptional care with financial responsibility.

• Ensure clinical operations reflect current coding, billing, and reimbursement expectations.

• Develop, implement, and evaluate a comprehensive Continuous Quality Improvement (CQI) plan.

• Respond promptly to patient concerns, incident reports, and safety events.

• Ensure compliance with all regulatory, accrediting, and licensing requirements.

• Proactively identify and correct unsafe conditions.

• Promote a culture of patient safety and accountability.

• Champion MercyOne’s Mission, Vision, and Values through everyday actions and decisions.

• Collaborate with physicians, staff, volunteers, and leaders across the organization.

• Communicate effectively with the team—holding consistent staff meetings and sharing critical updates.

• Support organizational change by educating and encouraging staff with clarity and enthusiasm.

• Manage stress constructively and help team members navigate challenges.

• Recruit, hire, and retain highly skilled team members.

• Ensure thorough onboarding, training, and competency assessments.

• Provide consistent, honest, and constructive performance feedback.

• Support staff development and educational opportunities.

• Drive team engagement, celebrate success, and cultivate a positive workplace culture.

• Maintain an acceptable turnover rate through strong leadership and support.

• Contribute to the development and management of the department’s annual budget.

• Monitor expenditures and adjust staffing and resources based on workload.

• Ensure efficient use of personnel, materials, equipment, and time.

• Follow and promote all safety, infection control, and colleague health procedures.

• Use required personal protective equipment consistently.

• Demonstrate strong knowledge of department emergency procedures.

• Report and remove unsafe equipment and conditions.

• Maintain a safe and healthy working environment for all.

• A collaborative leader with strong clinical judgment.

• A proactive problem-solver who thrives in a dynamic care environment.

• A communicator who inspires trust, engagement, and teamwork.

• An advocate for patient-centered care and continuous improvement.

• A values-driven healthcare professional dedicated to MercyOne’s mission.

Minimum Qualifications

• Bachelor of Science in Nursing (BSN) required, or actively pursuing a BSN with completion expected within 3 years of hire.

• Minimum of 5 years of nursing experience, including at least 3 years in nursing leadership.

• Current Iowa RN license required; Illinois RN license required if practicing in Illinois.

• Current certifications:

  • Basic Life Support (BLS)

  • Advanced Cardiovascular Life Support (ACLS)

  • Mandatory Reporter

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Be part of a growing team dedicated to coordinating patient transfers across Iowa—work closely with providers in a relaxing, off-site setting while making a meaningful impact on your community.

MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.

With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

POSITION PURPOSE

A Patient Logistics RN serves as the central coordinator for complex patient transitions across the healthcare continuum, expertly managing inter-facility transfers while balancing clinical priorities, bed capacity constraints, and transportation logistics. This role serves as the first point of contact for referring hospitals, healthcare facilities, and community-based physicians/providers to coordinate emergent transfers and acute admissions to MercyOne Health Ministries. The specialized role requires exceptional clinical judgment to assess patient acuity, determine appropriate levels of care, and anticipate potential complications during transport. The Patient Logistics RN functions as a critical communication hub between referring physicians, accepting facilities, transport teams, and family members, ensuring that comprehensive clinical information is accurately conveyed to maintain continuity of care. Through meticulous attention to regulatory compliance, resource optimization, and patient advocacy, these professionals significantly impact patient outcomes, facility throughput, and healthcare system efficiency.

ESSENTIAL FUNCTIONS

1. Facilitate and coordinate patient transfers between healthcare facilities, departments, or units

2. Work in a fast-paced, ever changing working environment.

3. Conduct clinical assessments of transfer requests to determine appropriate level of care needed

4. Communicate effectively with physicians, nurses, and staff at both sending and receiving facilities

5. Manages multi-phone call activity to minimize any delays experienced by customers

6. Document all transfer information accurately in electronic health records and transfer systems

7. Coordinate transportation arrangements including ground and air ambulances when necessary

8. Monitor bed availability and collaborate with bed management teams

9. Serve as a clinical resource for transfer-related questions and concerns

10. Participate in quality improvement initiatives related to transfer processes 11. Demonstrates knowledge of the use of emergency notification system (PULSARA) and takes initiative to activate system for emergency transfer of patients with STEMI, stroke, trauma, ECMO.

12. Takes the initiative to anticipate problems, uses creative thinking and generates reports as requested.

MINIMUM QUALIFICATIONS

1. Current Registered Nurse license or equivalent licensure (i.e. Physician’s Assistant)

2. Minimum of 2-3 years of clinical nursing experience

3. Critical care, emergency, or medical-surgical experience preferred

4. Strong communication and interpersonal skills 5. Excellent organizational and multitasking abilities 6

. Experience with electronic health records and transfer management systems 7. Basic knowledge Microsoft Word, Excel, and Google 8. Strong written and oral communication skills

9. Knowledge of regulatory requirements related to patient transfers 10. Knowledge of eligibility requirements for insurance coverage with respect to healthcare services: ambulatory, observation stays, surgical, acute care, subacute and continuum of care services.

11. High function computer technical skills required.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

At MercyOne, we care deeply about your well-being—both physical and mental. That’s why we offer a comprehensive benefits package designed to support you in every stage of life. Here’s an overview of what you can expect:

Health and Wellness

• Personalized Health Insurance Plans: Including dental and vision coverage, available to you from Day 1.

• Wellness Programs: Designed to help you maintain a healthy lifestyle.

• Life Insurance Coverage: Providing peace of mind for you and your loved ones.

Financial Security

• Education Reimbursement: Supporting your professional growth and development.

• 403b Retirement Plan with Company Match: Helping you plan for a secure future.

Time Off and Flexibility

• Paid Time Off (PTO) Accrual: Begin earning PTO from Day 1.

• Six Paid Holidays: Enjoy time to rest and recharge.

• Long- and Short-Term Leave Options: Supporting you during life’s unexpected events.

We’re committed to providing benefits that meet your needs and enhance your quality of life. Join us and experience a workplace that truly values you!

**This position is eligible for relocation depending on location** 

Shift: Days with Call

Essential Functions:

• Administers nursing care to patients; included assessment, planning, implementing, and evaluating the patient’s care plan in coordination with the physician during imaging procedures. Transports patients and gives appropriate reports to ancillary areas.

• Provides care to neonate, pediatric, adolescent, adult, and geriatric patients.

• Interacts with patients, both pre and post invasive procedures for history, instructions/teaching, and post procedure follow-up. Provides patient/family or caregiver education and counseling in recognition and solution of physical, emotional, and environmental health problems.

• Responsible for all medical supplies/equipment being available and in proper working condition in the department including EKG monitors, crash cart, medications (routine, emergency, narcotics), suction, O2 , Ambu bags, airways, E.T. tray and other related supplies in the Medical Imaging Department.

Minimum Qualifications:

• Possession of a current or compact state licensure as a registered nurse issued/defined by the State of Iowa

• Proof of completion of Mandatory Reporter

• Child and/or Dependent Adult Abuse training within three (3) months of hire

• American Heart Association Basic Life Support (BLS) for Healthcare Providers certified within six (6) weeks of hire

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Mother Baby Unit

East Tower, 2nd floor

This unit has 40 private rooms for both high risk and low risk postpartum patients, post-operative surgery and medical patients.  As part of MercyOne Children’s Hospital the unit also has a newborn nursery.  Nursing and medical providers work together as a team to deliver care for the newborn, mother as well as medical patients. 

POSITION PURPOSE 

Acts as a clinical/educational resource to patient care activities/teaching programs within the area of defined specialization. Supports patient/family/unit needs of diverse ages. 

ESSENTIAL FUNCTIONS 

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.  

Identifies educational needs, develops program(s) to meet those needs, and coordinates implementation of the program(s). 

Evaluates programs and modifies as indicated. 

Works independently with limited direct supervision using the Nurse Practice Act, MercyOne Medical Center policies, nursing standards, and professional judgment. 

Serves as a resource in area of specialty and collaborates with other disciplines. 

Provides consultation in specialty areas to all levels of health care providers throughout the hospital, affiliated schools of nursing, and the community. 

Actively participates on committees, task forces, and in work groups, as requested. 

Participates in research by reviewing literature, communicates findings, identifies potential research questions/projects and coordinates research projects in area of clinical specialty. 

Performs efficiently in emergency situations, following established standards. 

Presents selected program topics. 

Facilitates program presentation/equipment gathering. 

Utilizes delegation skills effectively. 

Coordinates the lactation champions and the “Mommy and Me” class. 

Other duties as needed and assigned by the manager. 

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. 

MINIMUM QUALIFICATIONS 

Possession of a current or compact state license as a registered nurse issued/defined by the State of Iowa. 

Certified Lactation Counselor (CLC) or International Board-Certified Lactation Consultant (IBCLC) required. 

Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire. 

BLS for the Healthcare Provider certification within six (6) weeks of hire. 

Neonatal Resuscitation Program certification within six (6) weeks of hire. 

Demonstrates competency in breastfeeding techniques. 

Must be comfortable operating in a collaborative, shared leadership environment. 

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.