Jobs in Allentown, PA

Overview: Assist Guests with questions, comments, concerns they may have about their experience while visiting Six Flags. Resolve ticket, season pass, Flash Pass or membership issues for the Guest.

Pay Rate:  $16.00/Hour

Responsibilities: Handle various ticket transactions including but not limited to, advanced sales, group sales, complimentary tickets, season passes, promotional tickets, and ticket problem resolution.
Handle all Guest concerns including but not limited to, park information, compliments, and complaints received via phone, email, or in person.
Utilize multiple strategies in order to obtain the result and provide the best Guest Recovery to the guest.
Able to work with computer programs for various Six Flags programs and applications. Must be able to multi-task between multiple programs in order to resolve the task at hand.
Answer guest questions and give proper guidance when necessary.
Offer appropriate compensation based on the guest's concern.
Promote the park with the utmost enthusiasm and pride while interacting with Guests.
Ensure Guest Safety and Satisfaction in their stay at Six Flags while setting high standards of performance for all areas.
Ensure that imagine, cleanliness, and courtesy standard requirements are met.
Develop a positive relationship with all in-park departments.

Qualifications: Must be at least 16 years old.
Must have an outgoing personality with a willingness to approach and actively engage guests.
Must possess knowledge of computers and adapt to changes within computer software applications.
Must possess an organized approach to work with the ability to multi-task.
Must have the ability to communicate effectively in the English language, including the ability to read, speak, and understand the English language. Bi-lingual is helpful but not required.
Must be able to work a flexible schedule, possibly working long hours, including nights, weekends and holidays.
Must be able to work efficiently in a fast-paced and ever-changing environment.
Must be able to quickly adapt to and enforce changing policies and procedures.
Must be willing to assist in other aspects of the department when requested.
Must be comfortable assisting and issuing attraction access passes to guests with disabilities.

Overview: Ready for a job that will throw you for a loop? Drop into our ride operation team and twist your way to success. Whether you’re launching coasters or safely loading them, you’ll be the one to make the thrills happen!

Pay rate: $16.00/Hour

Responsibilities: As a Ride Operator, you will:
Provide guests with a safe and enjoyable ride experience.
Entertain guests and calm their nerves as they board our world-class thrill machines.
Push buttons and pull switches to launch attractions through the course.
Make sure seat belts are tight, loose items are secure, and lap bars are locked to keep guests safe.
Enforce rider restrictions and measure for height requirements.
Assist guests in and out of ride vehicles and cycle through the line efficiently and cautiously.
Keep ride patios and midways clean and looking great.
Act as a first responder to ride emergencies and respond appropriately.

Qualifications: Must be 16 years or older.
In rides you must be able to stand, walk, stoop, bend, and reach throughout your shift.
Excellent verbal communication skills.
Must be able to read and understand English.
Able to work a flexible schedule, including weekends and holidays.
What's in it for you?
Free Food for Memorial Day, Fourth of July and Labor Day
Exclusive Rides parties for all employees.
Scholarship Opportunities
Professional Development
Complimentary tickets
In-Park discounts and more!

Overview: Sales Support Assistant, Group Sales (Seasonal)
Starting at $19.00

Position Overview:
Support group sales operations through efficient administrative, contracting, order processing, and billing assistance. Collaborate with the Sales Support Area Manager and Event Execution Area Manager to ensure seamless coordination and top-tier client service.

Responsibilities: What You’ll Do:
Manage sales contracts, ensuring timely execution, signatures, compliance, and storage. Initiate all appropriate post-contract activities.
Accurately process sales and event initial orders and manage any updates. This includes but is not limited to order entry into ticketing platforms, affiliate and eTicket distribution and fulfillment options, and any/all ticket returns.
Partner with event teams for successful event execution handoff.
Assist as needed with event execution for corporate outings, youth programs, and  events.
Works closely with Accounts Receivable and Accounts Payable teams to check client billing, manage client communication, assist with accounts receivable or delinquent payment collections, and maintain accurate financial records.
Collaborate with corporate/regional leadership on product setup, pricing adjustments, and compliance. Ensures aspects for product and pricing workflows maintain compliancy standards as provided by Internal Audit division.
Other duties as assigned

Qualifications: What You’ll Need:
Minimum age of 16.
Proficiency in Microsoft Office Suite and familiarity with Windows.
Experience with Salesforce CRM and related software.
Strong problem-solving, time management, and attention to detail.
Excellent written and verbal communication skills.
Customer service experience via phone and email.
Friendly, outgoing personality.
Ability to pass a drug test and background check if 18 or older.

Overview: Hungry for a great job with filling experience? If you love good food (who doesn’t?), you’ll crave being surrounded by the flavors of Six Flags as part of our foods team. Whether you’re preparing, serving, or selling food for restaurants, outdoor carts, or catered outings, you’ll enjoy amazing perks and have fun both inside and outside the kitchen.

Pay Rate : $16.00/hr

Responsibilities: Provide exceptional guest service while surrounded by roller coasters.
Greet and ask guests about their favorite ride as they walk up to your location.
Take guests’ orders, offering suggestions and upsells about the most delicious menu items.
Feed hungry guests promptly and satisfy growling stomachs with fresh, made-to-order foods.
Operate Point of Sale (POS) cash registers, receiving money and returning proper change.
Prepare everything from double bacon cheeseburgers to ice cold soft drinks to delectable funnel cake sundaes and more.
Fill condiment dispensers, wipe down tables, wash dishes, and keep all areas clean and safe for guests.

Qualifications:   What You Will Need:
MUST BE AVAILABLE WEEKENDS.
Must be 14 years or older to operate the register.
Must be 16 years or older to prepare food.
Basic computer literacy and ability to handle cash accurately.
In foods you must be able to stand, walk, stoop, bend, and reach throughout your shift.
Excellent verbal communication skills.
Must be able to read and understand English.
Must be able to work a flexible schedule, including weekends and holidays.

Overview: Rate: $18.00 per hour

Responsibilities: Job Summary:  This role  is responsible for   maintaining  the park's quality landscapes and  assist  in  maintaining  safe and clean  park . Landscapers  are required to  interact with guests, fellow associates,  leads  and supervisors  on a daily basis . Additionally, Landscapers  are required to  continuously work outdoors and closely with others.  Occasionally  will work alone. Will always be exposed to direct sunlight, dust, dirt, and water. Must be able to function in all weather conditions for  long periods .

Qualifications: Skills and Qualifications:
Must react well in stressful and emergency situations.
Able to work efficiently in a fast-paced environment.
Safety  conscious .
Outgoing and friendly demeanor.
Willing to actively engage  guest .
At least 18+ years of age.
Must be able to stand/walk for up to 6 hours at a time and as many as 14 hours a day.
Must be able to walk up to 3 miles per day over various surfaces.
Must be able to lift 25lbs consistently.
Must be able to lift and carry 25  lbs  over 25 feet over various surfaces.
Must be able to lift and lower 5  lbs  above shoulder level.
Must be able to climb a stepladder up to 6ft. in height.

Note:  This job description is not intended to be all inclusive. Associates may perform other related duties as  required , meeting the on-going needs of the company.

Overview: The Front Desk Agent is responsible for checking guests in and out of the hotel and providing exceptional service throughout the guests’ stay. Giving clear communication and assistance to all guest while upholding the Six Flags Standards of guest service.

Pay Rate: $20.00 per hour

Responsibilities: Courteously welcome all guests and provide excellent service to ensure guest satisfaction
· Respond to or channel any guest requests/complaints to the department or proper manager
· Handle guest billing in a responsible and professional manner
· Use problem-solving skills to professionally handle any guest issue, question, or concern
· Communicate with other departments to address requests and concerns from guests
· Provide details and property information for guests stay prior to their arrival
· Operate the Front Desk property management system (Opera) to make reservations, review stay details, and billing information
· Check-in guests into the computer, establishes credit and give the guest accurate information
· Proper creation and distribution of room keys and staff keys
· Handle phone calls from both in-house guests and public calls
· Ensure transportation needs are being met for shuttling and check in & outs
· Adhere to house rules, departmental policies, and safety standards
· Communicate clearly with guests and management
· Assist in other departments such as transportation or housekeeping as assigned or needed
· Create customized itineraries for guests

Qualifications: 18 years or older
· Must have general computer knowledge
· Computer experience in Microsoft Office (Word, Excel, Outlook)
· Ability to work in all weather conditions
· Previous experience with Credit Card Machine and cash handling preferred
· Must be a friendly, outgoing “people” person with a good attitude and smile
· Previous experience working with the public in a service provider industry preferred
· Must be comfortable answering and transferring calls
· Knowledgeable of hotel property and safari
· Possess ability to multi-task and work in a fast-paced environment
· Possess ability to remain calm and professional in all situations
· Knowledgeable in all Hotel, Theme Park, Water Park, and Safari hours of operation & offerings
· Must be able to work mornings, nights, weekends, holidays, and other shifts as necessary
· Drivers license preferred
· Possess ability to remain calm and professional in all situations
· Knowledge of Opera software preferred
· Possess organizational skills and attention to detail

Overview: Rate: $18.00

To ensure compliance with health standards by overseeing cleanliness , inspecting facilities, and training/retraining staff on health standards and practices. Key duties involve implementing corrective actions, preventing contamination, documenting processes, and staying updated on regulations.

Responsibilities: Conduct daily sanitation audits, perform walk-throughs of restaurants and regularly inspect equipment and work areas to ensure cleanliness and safety.
Enforce proper food preparation and handling procedures in compliance with all health department and Food and Beverage Operation policies regarding sanitation.
Continually monitor the cleanliness and organization of all units within the assigned area to ensure the safety of all associates and guests.
Monitor and audit the proper utilization of all required Personal Protective Equipment (PPE), including arm guards and cut gloves, to mitigate workplace injuries.
Lead and mentor staff through continuous on-the-job training, observing daily operations to identify skill gaps and implementing corrective retraining as needed to ensure operational excellence.
Ensure necessary documentation is being completed including temperature logs and cleaning checklists.
Regularly audit alcohol locations to ensure strict adherence to proper identification procedures and the accurate implementation of wristbands to prevent underage consumption.
Serve as the primary point of contact for both the Board of Health and Diversey Audit, escorting inspectors through facilities and providing immediate access to necessary safety records and documentation.
Report maintenance issues to the proper channel and work closely with the Maintenance Department to ensure completion of requests.
Attend weekly maintenance meetings where maintenance requests will be discussed and updated.
Comply with all Six Flags policies at all times.

Qualifications: Basic knowledge of food safety and sanitation standards; passed/able to pass ServSafe Alcohol and ServSafe Manager.
Ability to conduct professional coaching/counseling sessions that result in measurable improvements to staff behavior and/or adherence to policies.
Ability to work flexible hours, including weekends, holidays, and peak season periods. Typical hours will be a swing/mid-day shift.
Must be professional, outgoing, energetic, self-motivated, and able to motivate others while displaying a positive attitude.
Comfortable working with a tablet computer.
Strong communication skills.

Overview: Baristas will provide excellent Guest experience while preparing freshly brewed coffees, teas and cold beverages.
Pay Rate:  $8.00/Hour plus Tips

Responsibilities: Greet Guests with an enthusiastic and friendly demeanor.
Prepare brewed coffee, hot tea, and other cold beverages.
Handle and prepare pastries and other food items.
Knowledge and usage of Point of Sale (POS) systems.
Be able to multitask and handle occasional high volume traffic.
Maintain a neat and safe workspace.
Be knowledgeable of menu items and be able to answer any Guest questions.
Be knowledgeable of menu recipes to cater to any dietary restrictions or allergies.
Ensure that the Guest experience is met with Friendly, Speedy and Accurate service, while resolving issues when necessary.
Enforce proper food preparation and handling procedures, in compliance with all Health Department and Food and Beverage Operation policies regarding sanitation.
Ensure the safety of all team members and Guests.
Comply with all Six Flags policies at all times.

Qualifications: Must be at least 16 years of age.
Must be willing to work 40-60 hours per week, including before and after scheduled shifts if necessary and on weekends and holidays.
Physical ability to stand or walk for long periods of time.
Must be professional, outgoing, energetic, self-motivated, able to motivate others, and have a positive attitude.
Excellent time management skills along with the ability to remain calm and undertake various tasks.
Perfect grooming and conduct must be constantly displayed.
Previous serving experience preferred.
Must be willing to change locations when requested by Fulltime Staff.
Note:  This job description is not intended to be all inclusive. Associates may perform other related duties as required, meeting the on-going needs of the company.

Six Flags Entertainment Corporation is North America’s largest regional amusement-resort operator with 27 amusement parks, 15 water parks and nine resort properties across 17 states in the U.S., Canada and Mexico. Focused on its purpose of making people happy, Six Flags provides fun, immersive and memorable experiences to millions of guests every year with world-class coasters, themed rides, thrilling water parks, resorts and a portfolio of beloved intellectual property such as Looney Tunes®, DC Comics® and PEANUTS®.

What's in it for you?
Free Food for Memorial Day, Fourth of July and Labor Day
Exclusive Rides parties for all employees.
Scholarship Opportunities
Professional Development
Complimentary tickets
In-Park discounts and more!

Other Functions:  All other duties assigned or necessary to support the park as a whole.  While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.

Overview: Effectively clean and maintain the hotel guest rooms and public areas on a daily basis.

Pay: $18.00 per Hour

Responsibilities: · Clean, sanitize, and maintain all areas of guest rooms and public areas such as entryways, walkways, and restrooms
· Responsible for removing dirty linen, replenishing guest amenities, dusting, vacuuming, emptying trash, mopping/sweeping floors, etc.
· Remove and replacing trash can liners in rooms and public areas
· Deliver any additional amenities requested by guest
· Prepare dirty laundry to be sent out to laundry company or wardrobe
· Organize, fold and prepare clean laundry when returned
· Transport laundry to and from our wardrobe building
· Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner
· Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns
· Note any room damage or repairs to the appropriate parties
· Ensures housekeeping carts, storage rooms, and closets are maintained and stocked
· Reports and documents any guest property that may be leftover in the room directly to the front desk and manager on duty
· Checks for damaged linens and terry
· Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.)
· Speaking and interacting with guests in a friendly manner

Qualifications: 18 years or older
· Previous Housekeeping experience preferred, but not required
· Ability to preform physical and repetitive tasks
· Must be able to read chemical labels and Safety Data Sheets for cleaning substances
· Ability to work outdoors in all weather conditions for extended periods of time
· Must be a friendly, outgoing “people” person with a good attitude and smile
· Possess ability to multi-task and work in a fast-paced environment
· Possess ability to remain calm and professional in all situations
· Knowledgeable in all Hotel, Theme Park, Water Park, and Safari hours of operation & offerings
· Must be able to work mornings, nights, weekends, holidays, and other shifts as necessary
· Able to communicate effectively in the English language, including the ability to read, speak, write, and comprehend.
· Must maintain a strong commitment to safety.

Overview: Our Park Services team helps the park sparkle! You’re constantly on the move, leaving your shine behind as you bounce from place to place. Every day is a fresh experience as you interact with our guests and keep everything looking great. From sweeping the streets to refreshing the restrooms and greeting the guests, you’ll be right in the center of the action and help keep everything in immaculate shape and sanitary.

Pay Rate: Starting at $16.00/hour

Responsibilities: The cleaning and disinfecting of all areas that guests and associates come in contact with including (but not limited to) the following:
Trash can lids
Park benches
Patio table seats
Lockers
Hand rails
Restrooms
Door handles

Qualifications: MUST BE AVAILABLE WEEKENDS
Must be 14 years and older (Subject to change at any time).
Must have good customer service skills.
Must be able to read and understand English.
Must be able to give directions.
Must be able to read chemical labels and Safety Data Sheets of cleaning substances.
Must be able to stand for long periods and walk the park on a continual basis.
Must be able to work in all weather conditions.
Must be able to lift up to 25 pounds.
Must be able to carry a backpack.
Must be able to wear PPE.
Must be able to manage multiple tasks and to execute quickly.
Must be able to work varied hours, including nights, weekends and holidays.