Jobs in Allen Tx Wfh

10 year exp.

in LivevoxNICE In Contact development Call Center experience in NICE InContact with hands-on in Studio Scripting.(Omni channel scripting)Strong knowledge on Nice Personal Contact Dialer.Strong knowledge on NICE IEX .Strong knowledge on Nice Quality Management LiveVox dialer Smart Reach hands-on with scriptingGood knowledge on API GW Elastic Stack (ELK) Snowflake integration.Good knowledge on AWS Kafka and hands-on on AWS services such as EKS|EC2 | Lambda andKafka configuration knowledge.Should have knowledge on salesforce call center components ( SSO configurationSailPoint profiling Omnichannel call center setup SF managed packagesSoftphone integration with NICE LiveVox switches)Understanding of the Studio ScriptingExperience working with Kafka.Experience Nice Personal Contact Dialer.Experience in NICE IEXKnowledge in CICD Tools and DevOps pipelineMust come to office 3-4 days and be in office for client interview.Nice Quality ManagementNICE IEXNice Personal Contact DialerNice Incontact Studio ScriptingLiveVox dialer Smart Reach hands-onKafkaPre-Screening Questionnaire Hands on experience working wit Nice Quality ManagementHands on experience working wit Nice Quality ManagementHands on experience working wit Nice Quality ManagementHands on experience working on LiveVox dialer Smart Reach hands-onAbility to come to office 3-4 days a week.

We’re searching for a Remote Assistance Specialist who will play a crucial role in expanding the

remote operations team. This person will be responsible for safely monitoring and resolving trigger

requests from fleet vehicles across public roads and closed course testing sites.

• Respond to and resolve in a timely manner a variety of trigger requests from the autonomous vehicle
• Safely send remote commands to autonomous vehicles for on road and closed course testing
• Log real time feedback regarding autonomy and platform performance during testing, to be delivered to engineers
• Triage and review of remote assist workflows that are key to performance metrics and compliance
• Escalate operational blockers with suggested solutions
• Demonstrate positive impact by working on cross-functional projects as time permits
• Maintain up to date knowledge of how our self-driving technology works. Understand daily software and operational changes
• Work toward quantitative and qualitative goals that impact all of Vehicle Operations
• Interact with the public as an ambassador for the company

Required Qualifications:

• Ability to constantly focus on a laptop monitoring proprietary tooling to aid autonomous vehicle operations
• Excellent communication skills, both written and verbal
• Keen attention to detail
• Ability to prioritize and make strategic decisions proactively
• Consistent focus on safety
• Ability to think critically
• Willingness to learn every day
• Valid U.S. driver’s license with at least 5 years of driving history and a clean driving record, validated by MVR check
• Must pass initial and random drug and alcohol screenings
• 100% in office with the ability to travel as needed
• Available to work day or night shifts
• Ability to work early mornings or late nights, on rotating shifts
• Ability to work regular overtime and some weekends

Desired Qualifications

• Experience in operations, technology, customer service, or automotive field
• Proficient in G-Suite
• Command line interface experience
• Interest and aptitude for technology tools - apps, gaming, adobe creative suite, etc.
• Experience working in a collaborative environment - team player

About GenNext Learning Center

GenNext Learning Center provides high-quality academic support to students from Kindergarten through Grade 12. Our mission is to help students excel academically, strengthen core subject foundations, and prepare for future academic and career success through personalized instruction and test preparation.

Role 

GenNext Learning Center is seeking a dedicated and experienced Math Tutor/Teacher to work with students in Kindergarten through 8th grade. This role is ideal for an educator who is passionate about student success, enjoys teaching foundational mathematics, and is motivated to help students build confidence and strong academic skills.

Responsibilities

• Deliver the GenNext math curriculum effectively
• Teach foundational math concepts to elementary and middle school students
• Provide strategic support for STAAR test preparation
• Prepare students for Gifted and Talented programs and math competitions (Math Kangaroo, Math Olympiad, etc.)
• Teach Algebra I, Algebra II, and Geometry to middle and high school students as needed
• Monitor and assess student progress
• Create a positive, supportive, and engaging learning environment
• Communicate student progress with the GenNext team and parents/guardians
• Participate in curriculum development

Qualifications

• Bachelor’s or Master’s degree in Mathematics, Education, or a related field
• Minimum of 5 years of local teaching or tutoring experience (ISDs or tutoring centers preferred)
• Experience teaching elementary and middle school students
• Strong communication and interpersonal skills
• Ability to engage and motivate students
• Patient, creative, and results-oriented with a passion for teaching

Additional Information

• Monday–Friday, 4:30 PM–7:30 PM
• In-person role - 1400 N Coit Rd, Suite 101, McKinney, TX 75071 (In-Person)
• Pay: $20–$30 per hour
• Job Type: Part-Time

Additional Job Application Terms

This job is part of LinkedIn’s Full-Service Hiring beta program. Eligibility is limited to candidates located in and performing services in the United States, excluding those based in Alaska, Hawaii, Nevada, South Carolina, or West Virginia.

We’re committed to making our hiring process as smooth and timely as possible, and we understand that waiting to hear back can add to the anticipation. If you’re a potential fit, our team will reach out within two weeks to progress you to the next stage. If you don’t hear from us in that time, we encourage you to explore other opportunities with our team in the future, and we wish you the very best in your job search.

Job Purpose

The Hotline Support Technician/ Engineer role is to delight customer through assisting with online support and telecommunication. This is a highly impactful role, requiring a generalist’s mindset and an eagerness to learn and develop a broad expertise of CPS’s products, across the electrical, and software domains. As technical support personnel, you would be responsible for assisting customer with CPS inverters issues at site through phone and remote monitoring portal.

Duties and Responsibilities

• Support installers and field technicians across phone and email channels by answering common questions, troubleshooting technical issues, and resolving technical requests.

• Provide feedback for the enhancement and development of existing products based on customer and installer input.

• Monitor Solar sites for customer and provide regular update on the inverter error.

• Provide response to all online open tickets on the monitoring portal.

• Perform diagnostic activites on portal and clear the faults/ errors remotely for inverter at customer sites and assist service team.

• Organize fleet or batch actions and coordinate service projects for customers (manage communications, organize action plans, coordinate within CPS, communicate proactively and in steady, structured way for customer resolutions – secure customer delight during such efforts)

• Be professional in all aspects of work quality, communications, company and individual presentation

• Provide remote technical assistance to our field techs and Engineer while they are on site. Qualifications:

• At least High School diploma is required or 4 year degree bachelors in similar domain.

• Proficiency with Microsoft Office, Adobe PDF, Document Management. experience is preferred

• Vocational, technology training coursework including hands-on training

• 1 year of experience with solar and/or energy industry services, commissioning, and applications preferred, but on-the-job training is available in some cases

• Knowledge of solar PV inverter and technology (residential, commercial, utility, power conversion)

• Good verbal and written communication skills. Diplomatic and artful communicator when challenged by field or service issues

• Good skills using email, text, phone, Excel, Word

• Multiplexer, agile, speed and problem solving oriented, systematic, organized. Working Environment

• Regularly spend long hours sitting and using office equipment and computers.

• Regularly spend long hours answering phone calls and emails.

• Regularly move from sitting to standing positions effortlessly.

• Regularly spend long hours in intense concentration reviewing and entering information into a computer.

• Regularly use hands and fingers to handle, control or feel objects.

• Regularly see details of objects that are less than a few feet away.

• Regularly speak clearly so listeners can understand.

• Regularly understand the speech of another person.

• Frequently work in on projects that require deadlines.

• Frequently bend to file and maintain files. • Occasionally lift 5-10 pounds.

• Require coverage off shift hours upon request/ as needed.

Position Overview

We are seeking a skilled IAM Analyst to join our Identity and Access Management team, focusing on the design, implementation, and management of secure authentication and authorization systems for marketing applications. This role will be instrumental in advancing our SSO capabilities and ensuring seamless user experiences while maintaining the highest security standards.

Key Responsibilities

Identity Integration & SSO Implementation

• Design and implement Single Sign-On (SSO) based integrations for various marketing applications with Azure Active Directory/Entra ID, SailPoint, and ForgeRock platforms
• Configure and optimize identity federation protocols including SAML, OAuth 2.0, and OpenID Connect
• Develop technical specifications and integration documentation for marketing application onboarding

Security & Compliance

• Adhere to established security best practices and standards in all IAM implementations
• Ensure least privilege access principles are consistently applied across all user provisioning and access management activities
• Conduct regular access reviews and implement role-based access control (RBAC) frameworks
• Maintain compliance with industry security standards and regulatory requirements

User Migration & Onboarding

• Plan and execute comprehensive migration strategies for transitioning users to new authentication and authorization systems
• Develop and implement user onboarding processes that ensure smooth adoption of new IAM technologies
• Create detailed migration timelines, risk assessments, and rollback procedures
• Coordinate user training and communication during migration phases

Operations & Troubleshooting

• Audit IAM systems and processes to identify security gaps and operational inefficiencies
• Troubleshoot and resolve complex issues related to user onboarding, migration, and daily IAM operations within defined SLA timeframes
• Perform root cause analysis and implement preventive measures for recurring issues
• Monitor system performance and user access patterns to optimize IAM infrastructure

Required Qualifications

Technical Skills

• 3+ years of hands-on experience with identity and access management platforms, specifically:
• Azure Active Directory/Entra ID administration and configuration
• SailPoint IdentityIQ or IdentityNow implementation and management
• ForgeRock Identity Platform (AM, IDM, DS) deployment and operations
• Strong understanding of SSO protocols (SAML 2.0, OAuth 2.0, OpenID Connect, LDAP)
• Experience with identity governance and administration (IGA) processes
• Proficiency in PowerShell, REST APIs, and directory services integration

Professional Experience

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related field
• Proven experience in enterprise-level IAM implementations and migrations
• Demonstrated ability to troubleshoot complex authentication and authorization issues
• Experience working in regulated industries with compliance requirements

Core Competencies

• Strong analytical and problem-solving skills with attention to detail
• Excellent communication skills with ability to explain technical concepts to non-technical stakeholders
• Project management experience with ability to manage multiple initiatives simultaneously
• Customer service orientation with focus on user experience optimization

Preferred Qualifications

• Relevant certifications such as:
• Microsoft Azure Identity and Access Administrator (SC-300)
• SailPoint Certified IdentityIQ Engineer
• ForgeRock Identity Management certification
• CISSP, CISM, or similar security certifications
• Experience with automation tools and scripting languages (Python, JavaScript, etc.)
• Knowledge of privileged access management (PAM) solutions
• Familiarity with automotive industry security standards and practices
• Experience with Agile/Scrum methodologies

Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.

A Day in the Life of an Online Data Analyst:

In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide

Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.

Join us today and be part of a dynamic and innovative team that is making a difference in the world!

TELUS Digital AI Community

Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. 

Qualification path

No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. 

Basic Requirements

• Full Professional Proficiency in Punjabi and English language
• Being a resident in The United States or the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India
• Ability to follow guidelines and conduct online research using search engines, online maps, and website information

Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance

Daily access to a broadband internet connection, computer, and relevant software

Assessment

In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.

Equal Opportunity

All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.

A Day in the Life of an Online Data Analyst:

• In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide
• Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.

Join us today and be part of a dynamic and innovative team that is making a difference in the world!

TELUS Digital AI Community

Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. 

Qualification path

No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. 

Basic Requirements

• Full Professional Proficiency in Urdu and English language
• Being a resident in The United States or the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India
• Ability to follow guidelines and conduct online research using search engines, online maps, and website information
• Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance
• Daily access to a broadband internet connection, computer, and relevant software

Assessment

In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.

Equal Opportunity

All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.

A Day in the Life of an Online Data Analyst:

• In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide
• Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.

Join us today and be part of a dynamic and innovative team that is making a difference in the world!

TELUS Digital AI Community

Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands

Qualification path

No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. 

Basic Requirements

• Full Professional Proficiency in Spanish language
• Being a resident in United States for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in United States
• Ability to follow guidelines and conduct online research using search engines, online maps, and website information
• Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance
• Daily access to a broadband internet connection, computer, and relevant software

Assessment

In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.

Equal Opportunity

All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.

A Day in the Life of an Online Data Analyst:

• In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide
• Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.

Join us today and be part of a dynamic and innovative team that is making a difference in the world!

TELUS Digital AI Community

Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. 

Qualification path

No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. 

Basic Requirements

• Full Professional Proficiency in Bengali and English language
• Being a resident in The United States or the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India
• Ability to follow guidelines and conduct online research using search engines, online maps, and website information
• Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance
• Daily access to a broadband internet connection, computer, and relevant software

Assessment

In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.

Equal Opportunity

All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.