Jobs in Albany New York
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Job Title: AWM - Operations - Client Support - Analyst
Work Location: 100 Coliseum Drive, Cohoes, NY
Contract Duration: 6 Months
Job Summary
Operations is a dynamic, multi-faceted division that partners across the firm to deliver high-quality financial counseling services to clients. The team also provides critical risk management and control functions to safeguard and enhance the firm's assets and reputation. Ayco is committed to fostering a culturally diverse and inclusive workplace and is proud to be an equal opportunity employer.
Key Responsibilities
- Handle inbound client calls and provide accurate, timely, and satisfactory responses to inquiries and concerns
- Facilitate trade execution and address client questions related to accounts, portfolios, and records
- De-escalate dissatisfied client situations with patience, professionalism, and effective problem resolution
- Guide clients through troubleshooting steps, website navigation, and product/service usage
- Collaborate with client service professionals and financial advisors to enhance the overall client experience
- Review and approve pending client requests, ensuring appropriate authorizations and supporting documentation are compliant with policy requirements
- Coordinate and process team-specific tasks as requested by the business
- Work efficiently across multiple systems and platforms
- Interface with internal teams and business partners to resolve ongoing issues and respond to policy-related inquiries
- Provide operational support and assist with special projects as assigned
- Apply sound business judgment to identify unusual or suspicious activities and escalate concerns appropriately
- Adhere to all firm policies and procedures, including quality standards, client service guidelines, information security, and compliance requirements
Qualifications & Requirements
- Bachelor's degree required
- Working knowledge of Microsoft Office (Excel, PowerPoint, Word, Outlook)
- Highly organized with exceptional attention to detail and follow-through
- Strong ability to manage multiple priorities and competing deadlines
- Proven analytical and problem-solving skills
- Team-oriented with a positive attitude and strong work ethic
- Ability to collaborate effectively with all levels of the organization
- Flexible and capable of performing well under pressure in a team environment
- Excellent written and verbal communication skills
- Strong active listening abilities
- Exceptional interpersonal and rapport-building skills
- Ability to thrive in a fast-paced environment
- Strong interest in client service
- Commercially savvy with the ability to exercise discretion when handling highly confidential and sensitive information
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities
A Relationship Banking Representative is responsible to deliver a positive customer experience to current and prospective bank customers. The person in this position will routinely move between the customer service desk and teller area, as needed. A Relationship Banking Representative must be able to adapt well in the workplace to service the varying customer needs while adhering to bank policies and procedures. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player.
- Routinely provide quality customer service and a positive banking experience by handling financial transactions (i.e., opening of accounts, cashing checks, etc.) with professionalism
- Determine customer needs, explain and sell products and services
- Actively participate in lobby management, greeting customers and proactively taking ownership of the customer's in-branch experience
- Telephone customers to schedule sales appointments and promote products suitable to the customer's needs
- Participate in branch prospecting efforts and sales initiatives
- Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc.
- Serve as a liaison between customer and operational areas
- Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines
- Ability to understand directions and adhere to established policy and procedures
- Able to remain focused and organized to successfully complete responsibilities
- Actively participate in branch meetings and training to enhance knowledge and development of skills
- Other related duties as assigned or directed
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.
- May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels
Qualifications
Education, Training and Skills Requirements:
- High School Diploma or GED required
- Excellent interpersonal and communication skills
- Accurate and proficient math skills
- Documentation skills with attention to detail
- Clear thinking and ability to remain focused
- Must be able to consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence
- Internal product knowledge and teller training (provided after hire)
Experience/Other:
- Two (2) years of customer service and/or banking normally required
- All applicants must be 18 years of age or older.
Other Job Information
Hours: 40 hours/week
Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.
The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.
The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
Minimum
USD $18.25/Hr.
Maximum
USD $24.71/Hr.
The Cystic Fibrosis Foundation is a leading healthcare nonprofit organization like no other. For decades, we have been taking major steps and pioneering new ways to advance the mission to find a cure for cystic fibrosis and to provide all people with CF the opportunity to lead long, fulfilling lives by funding research and drug development, partnering with the CF community, and advancing high-quality, specialized care.
By joining the Cystic Fibrosis Foundation, you will be part of a dedicated team committed to our core values and working towards a cure for cystic fibrosis. We offer a collaborative and supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact in the lives of those affected by CF. Learn more about why work at the Cystic Fibrosis Foundation.
Position Summary:
The Individual Giving Officer is responsible for advancing relationships and raising funds from individuals, families, and foundations within assigned territory and for managing a portfolio of donors and prospects capable of making gifts of $10,000+, with an increased focus on those capable of making $100,000 gifts. This includes managing the process of identifying, qualifying, cultivating and soliciting major gifts, planned giving and annual fund donors and prospects, and closing and stewarding gifts in a timely manner. The Individual Giving Officer also partners with chapter staff to ensure stewardship of $10,000+ donors to Special Events. This position reports to an Area Director with a close working relationship into the Individual Giving team.Individual Giving Officers must maintain residence within the boundaries of their assigned area of responsibility and within the continental United States. The Northeast area consists of Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, and New York.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for driving all individual giving fundraising streams (e.g. major giving, annual fund, planned giving) and achieving individual giving goals in assigned area.
Identify, qualify, cultivate and solicit new donor prospects capable of making major gifts of $10,000 or more. Manage a pipeline of 75-100 major gift prospects.
Moves Management: identify, cultivate, solicit, and steward a portfolio of 75-100 major gift prospects ($10K+), using a data-driven approach.
Legacy Giving: engage donors in discussions about philanthropic goals and legacy/estate planning.
Maintain accurate records of donor interactions and strategies in the organization's CRM.
Collaborate with other teams in the Department to meet the nationwide annual fundraising goal which is currently $116 million in revenue.
Translate complex medical/scientific updates into accessible language for donors and stakeholders; serve as subject matter expert when needed.
Represent the CF Foundation at speaking engagements and provide updates on cystic fibrosis research as well as other Foundation programs and initiatives in one-to-one meetings, chapter board or annual volunteer meetings, special events or national/regional webinars.
Direct, design, create and execute specific department initiatives such as national webinars, VLC workshops, sales training, etc. as needed.
Coach and train chapter staff on individual giving strategies and support director, talent development in understanding strategies and needs.
Meet regularly with other IGOs and national Individual Giving leads to enable proactive collaboration, transparent progress updates, identification of best practices, and alignment of strategies.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Bachelor's degree required.
Minimum of 8 - 10 years of experience in major gift fundraising, with proven success securing gifts of $100K+.
Strong knowledge of major giving, donor engagement, and stewardship.
Skilled in cultivating donor relationships aligned with organizational goals and donor interests.
Excellent written and verbal skills; able to craft compelling proposals and convey impact through data and storytelling.
Strong interpersonal and negotiation skills across internal teams and external stakeholders.
Comfortable with donor databases (ClearView, Salesforce preferred) and Microsoft Office tools.
Highly organized with strong attention to detail and ability to manage multiple priorities.
Committed to maintaining the highest standards of integrity and discretion.
REPORTING RELATIONSHIPS:
Reports to the Area Director. No direct reports.
WORKING CONDITIONS:
Normal office environment with little exposure to excessive noise, dust, and temperature.
Heavy travel required.
No heavy lifting required.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
This position will be posted for a minimum of 5 days or until the position is filled. Applications will be accepted on an ongoing basis, so candidates are encouraged to apply promptly if interested.
The salary range is $126,200.00 to $157,600.00. Specific salary varies based on geographic location and is commensurate with experience.Total Rewards: The CF Foundation is committed to offering competitive compensation (base pay and incentive), benefits, time off and professional development opportunities that maximize our ability to recruit, retain, reward, and motivate a highly qualified and diverse workforce. Visit ourWhy Work at the Cystic Fibrosis Foundationfor detailed total rewards information.
The CF Foundation is an equal opportunity employer that is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. We strive to recruit and maintain a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, physical or mental disability, color, religious creed, ancestry, national origin, religion, age, sex, pregnancy, marital status, genetic information or testing, gender identity and expression, sexual orientation or status as a Vietnam-era or special disabled veteran or any characteristic protected by law.
Reasonable Accommodations: The CF Foundation is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or would like to request an accommodation due to a disability, please contact us at
#LI-RemotePDN-a0d2d701-44b4-4862-a381-91a3ac5722c8At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?
Pay:
$16.00 - $17.00 per hourTexas Roadhouse is looking for an Expeditor who has an eye for detail and knows quality food when they see it.
As an Expeditor your responsibilities would include:
- Complies with all portion sizes, quality standards, department rules, policies, and procedures
- Maintains station cleanliness throughout shift
- Understands and properly executes prep sheets and recipes
- Validates food quality and confirms order accuracy
- Monitors product levels during the shift and communicates needs
- Adheres to First-In, First-Out standards and understands product rotation
- Maintains cleaning and proper sanitation standards throughout shift
- Able to communicate effectively in a fast-paced, high-volume environment
- Exhibiting teamwork
If you think you would be a legendary Expeditor, apply today!
At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
Our Roadies are paid weekly. In addition, we offer one of the industry's most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:
- A choice of medical plans that are best in class
- Dental and Vision Insurance
- Tuition Reimbursement up to $5,250 annually
- Paid vacation time
- Short-Term Disability
- Life, Accident, and Critical Illness insurance
- Identity Theft Protection
- Employee Assistance Program
- Business Travel Insurance
- Annual holiday bonus
We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
PDN-a0c8cb3e-a2ac-4ed0-87b2-bb3fb265298fAt Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?
Pay:
$16.00 - $20.00 per hourAre you interested in working with people in a fun and fast-paced environment? If so, we have the job for you! Texas Roadhouse is looking for a Guest Service Assistant - Busser to join their team.
As a Guest Service Assistant-Busser your responsibilities would include:
- Assisting guests with their needs
- Helping servers attend to their tables
- Clearing and cleaning tables quickly
- Practices proper safety and sanitation procedures
- Exhibiting teamwork
If you think you would be a legendary Guest Service Assistant-Busser apply today!
At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
Our Roadies are paid weekly. In addition, we offer one of the industry's most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:
- A choice of medical plans that are best in class
- Dental and Vision Insurance
- Tuition Reimbursement up to $5,250 annually
- Paid vacation time
- Short-Term Disability
- Life, Accident, and Critical Illness insurance
- Identity Theft Protection
- Employee Assistance Program
- Business Travel Insurance
- Annual holiday bonus
We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
PDN-a0c8cb42-bd91-4ccb-8a62-dec4388b498fAt Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?
Pay:
$65,000 - $75,000 annuallyTexas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!
As a Service Manager your responsibilities would include:
- Driving sales, steps of service, and guest satisfaction
- In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
- Providing or directing all Front of House training
- Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
- Managing liquor orders and controlling liquor costs
- Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
- Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
- Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
- Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
- Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
- Understanding, managing, and practicing safe food handling procedures
At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:
- A choice of medical plans that are best in class
- Dental and Vision Insurance
- Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
- Adoption Assistance
- Short-Term and Long-Term Disability
- Life, Accident and Critical Illness Insurance
- Identity Theft Protection
- Employee Assistance Program
- Business Travel Insurance
- 401(k) Retirement Plan
- Flexible Spending Accounts
- Tuition Reimbursements up to $5,250 per year
- Monthly Profit-Sharing Program
- Quarterly Restricted Stock Units Program
- Many opportunities to support your community
- Annual holiday bonus
We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
PDN-9f02287d-a00c-438d-acfd-2984c2635e61The Cystic Fibrosis Foundation is a leading healthcare nonprofit organization like no other. For decades, we have been taking major steps and pioneering new ways to advance the mission to find a cure for cystic fibrosis and to provide all people with CF the opportunity to lead long, fulfilling lives by funding research and drug development, partnering with the CF community, and advancing high-quality, specialized care.
By joining the Cystic Fibrosis Foundation, you will be part of a dedicated team committed to our core values and working towards a cure for cystic fibrosis. We offer a collaborative and supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact in the lives of those affected by CF. Learn more about why work at the Cystic Fibrosis Foundation.
Position Summary:
The Area Director provides oversight for a designated field area, ensuring the effectiveness and sustainability of chapters within the territory. This role is accountable for achieving fundraising and operating goals, managing staff, overseeing a consistent portfolio of events and programs, and fostering collaboration across the area. The Area Director ensures alignment with Foundation priorities while strengthening community engagement and impact.Area Directors must maintain residence within the boundaries of their assigned area of responsibility and within the continental United States. The Northeast area consists of Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, and New York.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide strategic leadership for assigned chapters, ensuring the fundraising, financial and programmatic area goals are met.
Responsible for revenue goals and operational budgets. Manage forecasting, and performance measurement and monitoring efforts.
Work with department leadership and assigned chapter leadership to ensure successful strategy and execution of fundraising campaigns and programming initiatives.
Drive results through strategic talent selection and development. Manage goals, outcomes and performance.
Foster innovation in programs, volunteer engagement, revenue generation,and change management.
Cultivate, solicit and steward key donors and volunteers.
Manage assigned Individual Giving Officer and collaborate closely with assigned Field Marketing Partner to support effective prioritization of time and resources across the Area in support of financial goals.
Recruit and steward corporate sponsors, volunteers, community members, and donors.
Implement short and long-term goals to deliver on fundraising strategy and maximize individual giving efforts
Educate volunteers, donors, people with CF, families and community members about CF programs and initiatives.
Ensures compliance with all organizational policies and relevant regulations, proactively managing risks to safeguard the area's reputation and assets.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
10+ years of fundraising non-profit experience required.
7-9 years of management / leadership experience required.
Deep knowledge of nonprofit fundraising practices, with demonstrated success leading diversified revenue strategies across major gifts, events, corporate/foundation giving, and annual campaigns.
Strong ability to lead, mentor, and develop high-performing teams; skilled at fostering accountability, collaboration, and professional growth.
Ability to oversee budgets, set performance metrics, and manage resources to achieve fundraising and organizational goals.
Exceptional skill in cultivating relationships with donors, volunteer leaders, board members, and community partners to advance fundraising success.
Capacity to translate organizational priorities into regional/territorial fundraising plans and align efforts across chapters, staff, and national leadership.
Area Directors must maintain residence within the boundaries of their assigned area of responsibility and within the continental United States.
TRAVEL REQUIREMENTS:
Work nights and weekends to attend chapter and fundraising events, as necessary.
Reliable transportation required.
Regular travel to meetings and events.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
This position will be posted for a minimum of 5 days or until the position is filled. Applications will be accepted on an ongoing basis, so candidates are encouraged to apply promptly if interested.
The salary range is $170,800.00 to $213,400.00. Specific salary varies based on geographic location and is commensurate with experience.Total Rewards: The CF Foundation is committed to offering competitive compensation (base pay and incentive), benefits, time off and professional development opportunities that maximize our ability to recruit, retain, reward, and motivate a highly qualified and diverse workforce. Visit ourWhy Work at the Cystic Fibrosis Foundationfor detailed total rewards information.
The CF Foundation is an equal opportunity employer that is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. We strive to recruit and maintain a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, physical or mental disability, color, religious creed, ancestry, national origin, religion, age, sex, pregnancy, marital status, genetic information or testing, gender identity and expression, sexual orientation or status as a Vietnam-era or special disabled veteran or any characteristic protected by law.
Reasonable Accommodations: The CF Foundation is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or would like to request an accommodation due to a disability, please contact us at
#LI-RemotePDN-a0c6c64a-3058-4f98-91ad-d9a309d3eeb8At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?
Pay:
$16.00 - $17.00 per hourTexas Roadhouse is looking for a Dining Room Coordinator - Host to greet every guest with a genuine welcome. Legendary Service starts with our Dining Room Coordinator - Host and is an important part of the guest experience.
As a Dining Room Coordinator - Host your responsibilities would include:
- Going out of your way to assist every guest
- Serving our fresh-baked bread
- Effectively maintaining our wait and quote times
- Giving our first-time guests an extra special welcome
- Telling each guest our legendary Texas Roadhouse story
- Demonstrating to everyone that we are the friendliest place in town
- Exhibiting teamwork
If you think you would be a legendary Dining Room Coordinator - Host, apply today!
At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
Our Roadies are paid weekly. In addition, we offer one of the industry's most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:
- A choice of medical plans that are best in class
- Dental and Vision Insurance
- Tuition Reimbursement up to $5,250 annually
- Paid vacation time
- Short-Term Disability
- Life, Accident, and Critical Illness insurance
- Identity Theft Protection
- Employee Assistance Program
- Business Travel Insurance
- Annual holiday bonus
We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
PDN-a10323a0-cdf6-495f-82d2-255047759a72At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?
Pay:
$16.00 per hourTexas Roadhouse is looking for a To-Go Roadie to support our carry out operations, execute high standards of food quality and service, and ensure our To-Go guests experience the same Legendary Food and Legendary Service as our dine-in guests.
As a To-Go Roadie your responsibilities would include:
- Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
- Uses proper phone etiquette when answering calls and taking orders
- Knowledgeable of menu to accurately take and place orders
- Demonstrates strong organization and accuracy when packaging orders
- Works collaboratively with Back of House staff to complete orders
- Partners with Restaurant Managers on quote times; accurately provides quotes to guests on the length of time to complete their order
- Understands our online and mobile app ordering systems
- Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
- Practices proper safety and sanitation procedures
- Exhibits teamwork at all times
If you think you would be a legendary To-Go Roadie, apply today!
At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
Our Roadies are paid weekly. In addition, we offer one of the industry's most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:
- A choice of medical plans that are best in class
- Dental and Vision Insurance
- Tuition Reimbursement up to $5,250 annually
- Paid vacation time
- Short-Term Disability
- Life, Accident, and Critical Illness insurance
- Identity Theft Protection
- Employee Assistance Program
- Business Travel Insurance
- Annual holiday bonus
We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
PDN-a0c8cb41-3230-4e9c-9862-c2ba8a7247d9Registered Nurse (RN) | Med/Surg / Telemetry Location: Albany, NY Agency: ATC Healthcare Services Pay: Competitive weekly pay (inquire for details) Contract Duration: 13 Weeks Start Date: ASAP
About the Position
TravelNurseSource is working with ATC Healthcare Services to find a qualified Med/Surg / Tele RN in Albany, New York, 12208!
Job Title: Registered Nurse (RN) - MedSurg / Tele
Location: Albany, NY
Start Date: ASAP
Duration: 13 weeks
Shift: 3x12 Nights
Hours/Week: 36
Estimated Gross Pay Per Week Up To:$2432.55 (includes up to $1421.00 travel stipend)
Position Summary:
ATC Healthcare is seeking a skilled and compassionate Registered Nurse (RN) - MedSurg / Tele to join our growing clinician community. This high-impact opportunity offers a 36 hours per week contract in Albany, NY. With competitive pay, full flexibility, and access to premium assignments, this is your chance to take control of your healthcare career.
Job Requirements:
- Active, unencumbered license in NY
- Minimum of 1-3 years of relevant experience, depending on specialty
- Current Certifications: BLS and/or ACLS, plus any specialty-specific requirements
- Experience with EMR systems (Epic, Cerner, as applicable)
Other Required Documentation:
- Current Resume listing detailed work history (MM/YYYY format)
- Two current clinical references
- State-required professional license
- Physical exam (completed within the past 12 months)
- TB skin test or Quantiferon Gold (within the past 12 months)
- Immunity Titers - MMR/Hep B/Varicella (declinations may be accepted)
- Current Tdap and Flu vaccinations
- Must pass background check and drug screening
What is our culture?
There are a few things we look for across all hires at ATC, regardless of role or team.
First, we look for candidates who are passionate about making a difference in the lives of others and who will thrive in a culture that values teamwork, grit, and innovation. We prioritize integrity, dedication, and excellence in everything we do.
Second, we expect all employees to commit to continuous learning and professional growth, ensuring they consistently exceed expectations with their excellence.
Finally, we seek individuals who are empathetic and highly skilled in their respective fields. This combination is essential for delivering the best possible care and support to patients. Your ability to connect with those we serve and contribute to a positive, drama-free work environment will be key to your success at ATC Healthcare.
Benefits:
- Medical, Dental, Vision
- 401(k)
- Tuition reimbursement
- Flexible schedules
- Life & Disability insurance
- Identity theft protection
- Daily pay
- Referral program
Equal Opportunity Employer
ATC Healthcare Services is an Equal Opportunity Employer (M/F/D/V). All applicants are considered without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any protected category.
About ATC Healthcare Services
At ATC Healthcare Services, we've been connecting talented healthcare professionals with rewarding travel nursing opportunities since 1982. Whether you're just starting your travel nursing journey or you're a seasoned pro, we're here to make every assignment smoother, more fulfilling, and tailored to your unique goals.
Our team takes the time to truly get to know you; your experience, your aspirations, and the kind of work environment where you thrive. With over 40 years of healthcare staffing expertise, we don't just fill jobs, we build careers and long-lasting relationships. Let ATC be your career compass, guiding you to where you're needed most, and where you can make the biggest impact.
29266495EXPPLAT
We believe in the power of one person to make a meaningful difference in patient care.
Our mission is to help nurses thrive and advance their careers by providing exceptional job opportunities, day-one benefits, and 24/7 support.
Role Overview The Travel Registered Nurse (RN) provides high-quality patient care across a variety of healthcare settings and specialties.
RNs assess patient conditions, administer treatments, monitor progress, and collaborate with multidisciplinary teams to ensure the best possible outcomes for patients.
Registered Nurses may work across different specialties depending on assignment, including Medical-Surgical (Med-Surg), Intensive Care Unit (ICU), Emergency Room (ER), Operating Room (OR), Labor and Delivery (L&D), Neonatal Intensive Care Unit (NICU), Pediatric Nursing, Telemetry, Step-Down/Progressive Care Unit (PCU), Cardiac Care, Oncology, Behavioral Health/Psychiatric Nursing, Dialysis, Home Health, and Long-Term Care.
Key ResponsibilitiesAssess and monitor patient health conditions and document clinical observations.
Administer medications, treatments, and intravenous therapies as prescribed.
Collaborate with physicians and healthcare teams to develop and implement patient care plans.
Monitor medical equipment and ensure proper functioning during patient care.
Educate patients and families about treatment plans, medications, and recovery processes.
Respond effectively to patient needs and emergency situations using established nursing protocols.
Maintain accurate patient records while adhering to healthcare regulations and facility standards.
QualificationsActive Registered Nurse (RN) license.
Experience in hospital, clinical, or specialty nursing settings preferred.
Strong clinical judgment and patient care skills.
Excellent communication and teamwork abilities.
Ability to adapt quickly to new healthcare environments and patient populations.
BenefitsCompetitive pay packages Career flexibility through travel assignments Day One Medical, Dental, and Vision coverage from a national provider Housing and meal stipends (where applicable) Opportunities to work with premier healthcare facilities Referral bonuses for recommending fellow nurses 24/7 support from dedicated career specialists Access to social worker and clinical leadership support Short- and long-term disability coverage Accidental death and dismemberment (AD&D) insurance Gifted Healthcare is committed to supporting nurses at every stage of their career while helping them make a lasting impact on patient care.
**** Candidates must reside in New York.*****
JOB DESCRIPTION Job Summary
Leads and manages multidisciplinary team of healthcare services professionals in some or all of the following functions: care management, utilization management, behavioral health, care transitions, long-term services and supports (LTSS), and/or other special programs. Ensures members reach desired outcomes through integrated delivery and coordination of care across the continuum, and contributes to overarching strategy to provide quality and cost-effective member care.
Essential Job Duties
• Responsible for leading and managing performance of one or more of the following activities: care review, care management, utilization management (prior authorizations, inpatient/outpatient medical necessity, etc.), transition of care, health management, behavioral health, long-term services and supports (LTSS), and/or member assessment.
• Facilitates integrated, proactive healthcare services management - ensuring compliance with state and federal regulatory and accrediting standards and implementation of the Molina clinical model.
• Manages and evaluates team member performance, provides coaching, employee development and recognition, ensures ongoing appropriate staff training, and has responsibility for selection, orientation and mentoring of new staff.
• Performs and promotes interdepartmental/multidisciplinary integration and collaboration to enhance continuity of care.
• Oversees interdisciplinary care team (ICT) meetings.
• Functions as hands-on manager responsible for supervision and coordination of daily integrated healthcare service activities.
• Ensures adequate staffing and service levels and maintains customer satisfaction by implementing and monitoring staff productivity and other performance indicators.
• Collates and reports on care access and monitoring statistics including plan utilization, staff productivity, cost-effective utilization of services, management of targeted member population, and triage activities.
• Ensures completion of staff quality audit reviews; evaluates services provided, outcomes achieved and recommends enhancements/improvements for programs and staff development to ensure consistent cost-effectiveness and compliance with all state and federal regulations and guidelines.
• Maintains professional relationships with provider community, internal and external customers, and state agencies as appropriate, while identifying opportunities for improvement.
• Local travel may be required (based upon state/contractual requirements).
Required Qualifications
•At least 7 years experience in health care, and at least 3 years of managed care experienced in one or more of the following areas: utilization management, care management, care transitions, behavioral health, long-term services and supports (LTSS), or equivalent combination of relevant education and experience.
• At least 1 year of health care management/leadership experience.
• Must be a Registered Nurse (RN), Clinical licensure and/or certification required ONLY if required by state contract (Preferably New York), regulation, business operating model, or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice.
• Experience working within applicable state, federal, and third party regulations.
• Demonstrated knowledge of community resources.
• Proactive and detail-oriented.
• Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.
• Ability to work independently, with minimal supervision and demonstrate self-motivation.
• Responsive in all forms of communication, and ability to remain calm in high-pressure situations.
• Ability to develop and maintain professional relationships.
• Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.
• Excellent problem-solving and critical-thinking skills.
• Excellent verbal and written communication skills.
• Microsoft Office suite/applicable software program(s) proficiency.
Preferred Qualifications
• Registered Nurse (RN). License must be active and unrestricted in state of practice.
• Certified Case Manager (CCM), Certified Professional in Health Care Management certification (CPHM), Certified Professional in Health Care Quality (CPHQ) or other health care or management certification.
• Medicaid/Medicare population experience.
• Clinical experience.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $73,102 - $171,058 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Remote working/work at home options are available for this role.
Additional Job Description
Outside Sales Representative – HVAC & Commercial
As an Outside Sales Representative for Sunbelt Rentals Climate Control Service, you be responsible for renting and selling our diverse line of portable air conditioners, dehumidifiers, air scrubbers and temporary heaters within assigned territory. The typical customer base constitutes a mix of commercial customers, contractors and event companies.
In addition to cultivating existing accounts and developing new ones, you will work closely with our General Tool Division and other Specialty Divisions providing turn-key solutions utilizing Sunbelt’s wide array of equipment and services. This will entail working closely with the Sale Reps and Managers throughout the organization maximizing our penetration within a new and existing customer base.
Are you seeking an entrepreneurial, empowering workplace that allows you to:
• Develop a career track
• Leverage your current skills in a challenging role
• Work with an incredible team of people
Sunbelt Rentals--the fastest growing rental business in North America--is seeking an Outside Sales Representative.
Education or experience that prepares you for success:
- Bachelor’s degree in a related field of study or equivalent experience in equipment rental or HVAC industry
- 2+ years of direct sales experience
- Current/valid driver’s license in good standing, and proof of auto insurance
- Project management, new business development and customer retention skills
Knowledge/Skills/Abilities you may rely on:
- Sales track record in solution-selling approach
- High volume sales experience
Albany Marriott company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
We are passionate about hospitality and are looking for guest superstars to join our team as we continue to grow and improve our hotel.
We’re searching for guest-focused team members who:
- Take pride in their work and attention to detail
- Are friendly, upbeat, and always willing to greet guests with a smile
- Enjoy working with people and providing great service
- Are reliable, motivated, and eager to learn
- Work well both independently and as part of a team
Previous hospitality experience is a plus, but a great attitude and strong work ethic matter most.
JOB SUMMARY
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel’s high standards of quality.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
- Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
- Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
- Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers’ checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
- Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
- Close guest accounts at the time of check out and ensure guest’s satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
- Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
- Adheres to all company policies and procedures.
- Follows safety and security procedures and rules.
- Knows department fire prevention and emergency procedures.
- Utilizes protective equipment.
- Reports unsafe conditions to supervisor/manager.
- Reports accidents, injuries, near-misses, property damage or loss to supervisor.
- Provides for a safe work environment by following all safety and security procedures and rules.
- All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
- Assists other Front Desk Personnel when need.
- Perform any related duties as requested by supervisor/manager.
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
- Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
- Prior hospitality experience preferred, but not required.
- Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
- Ability to read, listens, and communicates effectively in English, both verbally and in writing.
- Ability to access and accurately input information using a moderately complex computer system.
- Hearing and visual ability to observe and detect signs of emergency situations.
PHYSICAL DEMANDS
- Ability to stand and move throughout front office and continuously performs essential job functions.
- Stand 95% of shift
- Lifting up to 25 pounds maximum.
- Occasional twisting, bending, stooping, reaching, standing, walking.
- Frequent talking, hearing, seeing and smiling.
Benefits
- 401(k)
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Room Discounts
- Employee Food and Beverage Discounts
EEO: Albany Marriott is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
We. Are. OneStaff. Medical. An independently-owned, nationally-recognized and amazingly awesome staffing firm ready to work
for you! A work ethic forged in the Midwest, we are here to stand by your side and help you find your dream assignment
anywhere in this great country. We want the same like-minded, awesome candidates to travel with us. Be bold. Enjoy work again.
Let us help.
THE POSITION:
Cardiovascular Operating Room Nurse specializes in the care of cardiovascular patients before, during and following surgical procedures. The CVOR nurse participates in the sedation of patients and assists physicians during the procedure by administering medications, monitoring vital signs and applying dressings.
*Weekly amount stated in the job postings is scaled based on estimated hourly wages and potential stipends available for the
location of the assignment. Hourly wages are based on various factors including but not limited to: experience, demand,
availability, location, etc. Please contact one of our amazing OneStaff Recruiting Specialists for more details.
**Equal Opportunity Employer**
Requirements:
Minimum of 1 year of current work experience providing in CVOR.
New York State Healthcare Provider license or willing to obtain one.
Certifications Needed:
This position may require one or more of these certifications: BLS, ACLS
BENEFITS:
Insurance
We provide group benefits for Health, Dental, Vision, Life, Short Term Disability, Long Term Disability, Accident, Critical
Illness, and Identity Theft Protection.
401K
You are eligible to enroll 1st of the month following hire date. We match 100% of your first 3% of deferrals and an
additional 50% of the next 2% you contribute.
Employee Assistance Program
Free to all employees who’d like information on personal issues: Education, Dependent Care, Care Giving, Legal, Financial,
Lifestyle & Fitness Management, Working Smarter.
Schenectady Center is now hiring an energetic & passionate Full-time Activities Aide CNA to work in our skilled nursing facility in Schenectady, NY.
DUTIES:
Implement activities programs for residents; focus on individual interests.
Work directly with residents on units; without direct supervision.
Organize and obtain supplies and equipment as requested.
Assist recreation specialists and set up program areas as needed.
Keep daily attendance and document residents’ participation in activities.
Assist residents to program location and return residents to appropriate units.
Be familiar with established emergency procedures.
REQUIREMENTS:
A valid NY CNA license is required.
Experience with activities in a healthcare setting or college work in recreation therapy
Previous experience with the geriatric population preferred
Strong computer skills necessary
Positive attitude and energy is a must!!
Ability to work effectively as a team member
Strong organizational and planning skills; ability to multi-task
Develop and maintain individualized recreation care plans based on resident needs and preferences.
About us:
Schenectady Center for Rehabilitation and Nursing is a 240-bed rehabilitation and skilled nursing facility located near the lively, reinvigorated downtown. With a long tradition of supporting the community—and being an active part of it—Schenectady Center is one of the newest in all of New York State with modern fixtures, contemporary features, and the latest amenities throughout. Our patient-centered therapy sessions are delivered by our caring, compassionate, expert team and will ensure that your program is tailored to your specific rehabilitation needs. Schenectady Center is a proud member of the Centers Health Care Consortium.
Equal Opportunity Employer –M/F/D/V
Ready to change your life — and someone else's?
At Joy of Life, every day you make a real difference.
Join a team where compassion meets opportunity and earn up to $100K while doing what truly matters.
Be the reason someone holds their child for the first time. Be the hero in someone's story — and your own.
Apply now. Your journey starts here.
Ready to change your life — and someone else's?
At Joy of Life, every day you make a real difference.
Join a team where compassion meets opportunity and earn up to $100K while doing what truly matters.
Be the reason someone holds their child for the first time. Be the hero in someone's story — and your own.
Apply now. Your journey starts here.
Customs and Border Protection Officer (CBPO) NEW RECRUITMENT INCENTIVES! U.S.
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.
You will be part of the Department of Homeland Security workforce, protecting American interests and securing our nation.
If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to make your move.
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW As a Customs and Border Protection Officer (CBPO) , you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.
Being a CBPO makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include: Enforcing customs, immigration, and agriculture laws and regulations.
Facilitating the flow of legitimate trade and travel.
Conducting inspections of individuals and conveyances.
Determining the admissibility of individuals for entry into the United States; and Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.
Duty Locations – Incentives available for some locations You will be asked to provide your preference for one of the following mission-critical locations: Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando FL; Honolulu, HI; Chicago, IL; Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout River, and Buffalo NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo, Presidio, Progreso and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT; Blaine, Oroville, and Sumas, WA.
The preference locations listed above are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a duty location in another geographic location within the United States.
Locations offered are based on operational and mission requirements and critical agency hiring needs for entry-level CBPOs as determined by the CBP Office of Field Operations (OFO).
Salary – and Duty Location Recruitment Incentives – and Benefits Recruitment Incentive Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 ) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the following locations: Arizona: Douglas, Lukeville, Nogales, San Luis California: Calexico Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Michigan: Detroit, Port Huron, Sault Sainte Marie Minnesota: Grand Portage, International Falls Montana: Raymond, Sweetgrass New York: Alexandria Bay, Champlain, Massena, Trout River North Dakota: Dunseith, Portal Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville Recruitment Incentive Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 ) will be offered up to a $15,000 incentive per year, for a four-year service contract, in the following locations: California: Otay Mesa, San Francisco, San Ysidro, Tecate Florida: Key West North Dakota: Pembina Annual Base Salary for newly appointed CBPOs varies as follows: GS-9 $61,111
- $124,443 per year Locality pay varies by duty location.
Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.
Grade level eligibility and salaries vary depending upon background, including experience and education, and duty location of the opportunity.
This is a career ladder position with a grade level progression of GS-5, GS-7, GS-9, GS-11, and GS-12.
You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in each grade level.
Promotions are at the discretion of the agency.
Officers are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications: You qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both.
Experience: A minimum of one (1) year of specialized experience equivalent to at least the next lower grade level that includes: Detaining suspected violators of federal, state, or local laws and/or arresting violators using the proper law enforcement methods.
Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States.
Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security.
Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action.
The above experience will be applied in connection with the following: Ability to make rapid, accurate judgments and decisions with respect to the application of the regulations, instructions, and procedures for importing and exporting merchandise to and from the United States; or enforcement and administration of laws relating to the right of persons to enter, reside in or depart from the United States, Guam, Puerto Rico, and the U.S.
Virgin Islands.
Education Substitution: A master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B.
or J.D.
from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate-level education.
This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Other Requirements: Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (includes protectorates as declared under international law) for at least three (3) of the last five (5) years.
Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Customs and Border Protection Officer position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA).
The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training : You will be required to complete a paid pre-academy orientation for approximately two (2) weeks at your home port.
You will then attend a 101-day training program – CBP Field Operations Academy – conducted at the Federal Law Enforcement Training Center (FLETC) located in Glynco, GA.
This training consists of basic law enforcement skills, immigration laws, firearms training, examination of cargo/bags/merchandise, physical fitness, etc.
Candidates assigned to the southern border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program, which will be completed at their home port.
Successful completion of the Academy is required for this position .
How to Apply: Click the Apply button on this site.
You will be linked to the CBP Talent Network page.
For Position of Interest , select Customs and Border Protection Officer.
You'll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application.
Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.
You will be evaluated based on your resume, supporting documents, and the CBPO Entrance Exam.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with OFO and CBP.
Customs and Border Protection Officer (CBPO) NEW RECRUITMENT INCENTIVES! U.S.
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.
You will be part of the Department of Homeland Security workforce, protecting American interests and securing our nation.
If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to make your move.
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW As a Customs and Border Protection Officer (CBPO) , you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.
Being a CBPO makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include: Enforcing customs, immigration, and agriculture laws and regulations.
Facilitating the flow of legitimate trade and travel.
Conducting inspections of individuals and conveyances.
Determining the admissibility of individuals for entry into the United States.
Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.
Duty Locations – Incentives available for some locations You will be asked to provide your preference for one of the following mission-critical locations: Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando FL; Honolulu, HI; Chicago, IL; Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout River, and Buffalo NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo, Presidio, Progreso and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT; Blaine, Oroville, and Sumas, WA.
The preference locations listed above are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a duty location in another geographic location within the United States.
Locations offered are based on operational and mission requirements and critical agency hiring needs for entry-level CBPOs as determined by the CBP Office of Field Operations (OFO).
Salary – and Duty Location Recruitment Incentives – and Benefits Recruitment Incentive Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 ) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the following locations: Arizona: Douglas, Lukeville, Nogales, San Luis California: Calexico Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Michigan: Detroit, Port Huron, Sault Sainte Marie Minnesota: Grand Portage, International Falls Montana: Raymond, Sweetgrass New York: Alexandria Bay, Champlain, Massena, Trout River North Dakota: Dunseith, Portal Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville Recruitment Incentive Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 ) will be offered up to a $15,000 incentive per year, for a four-year service contract, in the following locations: California: Otay Mesa, San Francisco, San Ysidro, Tecate Florida: Key West North Dakota: Pembina Annual Base Salary for newly appointed CBPOs varies as follows: GS-5 and GS-7 $40,332
- $109,952 per year Locality pay varies by duty location.
Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.
Grade level eligibility and salaries vary depending upon background, including experience and education, and duty location of the opportunity.
This is a career ladder position with a grade level progression of GS-5, GS-7, GS-9, GS-11, and GS-12.
You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in each grade level.
Promotions are at the discretion of the agency.
Officers are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications: You qualify for the GS-5 grade level if you possess one of the following: Experience: A minimum of three (3) years full-time general work experience that demonstrates the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR Education Substitution: A bachelor's degree or successful completion of a full four (4)-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of successfully completed college education AND general work experience.
This will be calculated using your resume and official or unofficial college transcripts submitted with your application.
You qualify for the GS-7 grade level if you possess one of the following: Experience: A minimum of one (1) year of specialized full-time work experience equivalent to at least the next lower grade level that includes: Performing physical inspections of people, documents or goods for criminal activity, fraud, and/or illegal operations.
Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations.
Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings.
OR for the GS-7 grade level: Education Substitution: A bachelor's degree with Superior Academic Achievement based on (1) class standing, (2) grade-point average (3.0 or higher), or (3) honor society membership; OR one (1) full year of graduate-level education.
This education must demonstrate the knowledge, skills, and abilities necessary to do the work; OR Combination of Experience and Education: A combination of specialized work experience equivalent to the next lower grade level AND graduate level education from an accredited college or university.
This will be calculated using your resume and official or unofficial transcripts submitted with your application.
If you have previous or current law enforcement or military law enforcement experience , you may qualify at the GS-9 grade level.
See the GS-9 Job Opportunity Announcement (JOAs) at USAJOBS, the federal government's official employment site to determine if you qualify.
Other Requirements: Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (includes protectorates as declared under international law) for at least three (3) of the last five (5) years.
Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Customs and Border Protection Officer position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA).
The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training : You will be required to complete a paid pre-academy orientation for approximately two (2) weeks at your home port.
You will then attend a 101-day training program – CBP Field Operations Academy – conducted at the Federal Law Enforcement Training Center (FLETC) located in Glynco, GA.
This training consists of basic law enforcement skills, immigration laws, firearms training, examination of cargo/bags/merchandise, physical fitness, etc.
Candidates assigned to the southern border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program, which will be completed at their home port.
Successful completion of the Academy is required for this position .
How to Apply: Click the Apply button on this site.
You will be linked to the CBP Talent Network page.
For Position of Interest , select Customs and Border Protection Officer.
You'll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application.
Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.
You will be evaluated based on your resume, supporting documents, and the CBPO Entrance Exam.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with OFO and CBP.